U.S. patent application number 11/297536 was filed with the patent office on 2007-06-14 for composite services delivery.
This patent application is currently assigned to International Business Machines Corporation. Invention is credited to William V. Da Palma, Baiju D. Mandalia, Victor S. Moore, Wendi L. Nusbickel.
Application Number | 20070133773 11/297536 |
Document ID | / |
Family ID | 37672396 |
Filed Date | 2007-06-14 |
United States Patent
Application |
20070133773 |
Kind Code |
A1 |
Da Palma; William V. ; et
al. |
June 14, 2007 |
Composite services delivery
Abstract
Embodiments of the present invention provide a method, system
and computer program product for deploying and delivering composite
services in an NGN network. A composite service enabling data
processing system can include multiple channel servlets enabled to
establish multiple different channels of access to a common session
for a composite service. The system also can include a location
registry including a table of entries associating the different
channels of access with the common session for the composite
service. The system yet further can include a model servlet
configured for coupling to a model for the common session and for
modifying state data in the model for the single session. Finally,
the the model servlet can be enabled to synchronize views for each
of the different channels of access to the common session for the
composite service responsive to changes detected in the model.
Inventors: |
Da Palma; William V.;
(Coconut Creek, FL) ; Mandalia; Baiju D.; (Boca
Raton, FL) ; Moore; Victor S.; (Lake City, FL)
; Nusbickel; Wendi L.; (Boca Raton, FL) |
Correspondence
Address: |
CAREY, RODRIGUEZ, GREENBERG & PAUL, LLP;STEVEN M. GREENBERG
950 PENINSULA CORPORATE CIRCLE
SUITE 3020
BOCA RATON
FL
33487
US
|
Assignee: |
International Business Machines
Corporation
Armonk
NY
|
Family ID: |
37672396 |
Appl. No.: |
11/297536 |
Filed: |
December 8, 2005 |
Current U.S.
Class: |
379/201.01 |
Current CPC
Class: |
H04L 65/4007 20130101;
H04L 65/1016 20130101 |
Class at
Publication: |
379/201.01 |
International
Class: |
H04M 3/42 20060101
H04M003/42 |
Claims
1. A composite service enabling data processing system comprising:
a plurality of channel servlets enabled to establish multiple
different channels of access to a common session for a composite
service; a location registry comprising a table of entries
associating the different channels of access with the common
session for the composite service; and, a model servlet configured
for coupling to a model for the common session, for modifying state
data in the model for the common session, and to synchronize views
for each of the different channels of access to the common session
responsive to changes detected in the model;
2. The system of claim 1, wherein the channel servlets comprise a
voice enabler and voice server enabled to establish for the common
session, a voice channel of access to the common session for the
composite service.
3. The system of claim 1, wherein the channel servlets and model
servlet are disposed in an application server.
4. The system of claim 1, wherein the channel servlets and model
servlet are disposed in an Internet protocol (IP) multimedia
subsystem (IMS) in a next generation networking (NGN) network.
5. A composite services enablement method comprising: establishing
multiple channels of access to a common session for a composite
service; and, synchronizing changes of state in a model
corresponding to the common session in a view for each of the
channels of access to the common session.
6. The method of claim 5, wherein establishing multiple channels of
access to a common session for a composite service, comprises
establishing for the common session at least a voice channel of
access to the common session, and a visual channel of access to the
common session.
7. The method of claim 5, wherein establishing multiple channels of
access for a common session to a composite service, comprises
establishing for a common session to a composite service in a next
generation networking (NGN) network at least a voice channel of
access to the common session, and a visual channel of access to the
common session.
8. The method of claim 5, wherein synchronizing changes of state
for the model in a view for each of the channels of access to the
common session, comprises: maintaining the state of the model for
the common session; creating listeners for changes of the state for
the model; detecting changes in the state for the model in the
listeners; and, updating the view for each of the channels of
access to the common session responsive to detecting the changes of
state for the model in the listeners.
9. A computer program product comprising a computer usable medium
having computer usable program code for composite services
enablement, the computer program product including: computer usable
program code for establishing multiple channels of access to a
common session for a composite service; and, computer usable
program code for synchronizing changes of state for a model
corresponding to the common session in a view for each of the
channels of access to the common session.
10. The computer program product of claim 9, wherein the computer
usable program code for establishing multiple channels of access to
a common session for a composite service, comprises computer usable
program code for establishing at least a voice channel of access to
the common session, and a visual channel of access to the common
session.
11. The computer program product of claim 9, wherein the computer
usable program code for establishing multiple channels of access to
a common session for a composite service, comprises computer usable
program code for establishing for a common session, in a next
generation networking (NGN) network at least a voice channel of
access to the common session, and a visual channel of access to the
common session.
12. The computer program product of claim 9, wherein the computer
usable program code for synchronizing changes of state for the
model corresponding to the common session in a view for each of the
channels of access to the common session, comprises: computer
usable program code for maintaining the state of the model for the
common session; computer usable program code for creating listeners
for changes of the state for the model; computer usable program
code for detecting changes in the state for the model in the
listeners; and, computer usable program code for updating the view
for each of the channels of access to the services responsive to
detecting the changes of state for the model in the listeners.
Description
BACKGROUND OF THE INVENTION
[0001] 1. Field of the Invention
[0002] The present invention relates to the field of next
generation networking (NGN) and more particularly to the deployment
and delivery of composite services over an NGN network.
[0003] 2. Description of the Related Art
[0004] Next generation networking (NGN) refers to emerging
computing networking technologies that natively support data, video
and voice transmissions. In contrast to the circuit switched
telephone networks of days gone by, NGN networks are packet
switched and combine voice and data in a single network. Generally,
NGN networks are categorized by a split between call control and
transport. Also, in NGN networks, all information is transmitted
via packets which can be labeled according to their respective
type. Accordingly, individual packets are handled differently
depending upon the type indicated by a corresponding label.
[0005] The IP Multimedia Subsystem (IMS) is an open, standardized,
operator friendly, NGN multimedia architecture for mobile and fixed
services. IMS is a Voice over Internet Protocol (VOIP)
implementation based upon a variant of the session initiation
protocol (SIP), and runs over the standard Internet protocol (IP).
Telecom operators in NGN networks offer network controlled
multimedia services through the utilization of IMS. The aim of IMS
is to provide new services to users of an NGN network in addition
to currently available services. This broad aim of IMS is supported
through the extensive use of underlying IP compatible protocols and
corresponding IP compatible interfaces. In this way, IMS can merge
the Internet with the wireless, cellular space so as to provide to
cellular technologies ubiquitous access useful services deployed on
the Internet.
[0006] Multimedia services can be distributed both within NGN
networks and non-NGN networks, alike, through the use of markup
specified documents. In the case of a service having a visual
interface, visually oriented markup such as the extensible
hypertext markup language (XHTML) and its many co-species can
specify the visual interface for a service when rendered in a
visual content browser through a visual content channel, for
instance a channel governed by the hypertext transfer protocol
(HTTP). By comparison, an audio interface can be specified for a
service by voice oriented markup such as the voice extensible
markup language (VoiceXML). In the case of an audio interface, a
separate voice channel, for instance a channel governed according
to SIP.
[0007] In many circumstances, it is preferred to configure services
to be delivered across multiple, different channels of differing
modalities, including the voice mode and the visual mode. In this
regard, a service provider not always can predict the interactive
modality through which a service is to be accessed by a given end
user. To accommodate this uncertainty, a service can be prepared
for delivery through each anticipated modality, for instance by way
of voice markup and visual markup. Generating multiple different
markup documents to satisfy the different modalities of access,
however, can be tedious. In consequence, merging technologies such
as the XHTML+VoiceXML (X+V) have been utilized to simplify the
development process.
[0008] Specifically, X+V represents one technical effort to produce
a multimodal application development environment. In X+V, XHTML and
VoiceXML can be mixed in a single document. The XHTML portion of
the document can manage visual interactions with an end user, while
the VoiceXML portion of the document can manage voice interactions
with the end user. In X+V, command, control and content navigation
can be enabled while simultaneously rendering multimodal content.
In this regard, the X+V profile specifies how to compute grammars
based upon the visual hyperlinks present in a page.
[0009] Processing X+V documents, however, requires the use of a
proprietary browser in the client devices utilized by end users
when accessing the content. Distributing multimedia services to a
wide array of end user devices, including pervasive devices across
NGN networks, can be difficult if one is to assume that all end
user devices are proprietarily configured to handle X+V and other
unifying technologies. Rather, at best, it can only be presumed
that devices within an NGN network are equipped to process visual
interactions within one, standard channel of communication, and
voice interactions within a second, standard channel of
communication.
[0010] Thus, despite the promise of X+V, to truly support multiple
modalities of interaction with services distributed about an NGN
or, even a non-NGN network, different channels of communications
must be established for each different modality of access.
Moreover, each service must be separately specified for each
different modality. Finally, once a session has been established
across one modality of access to a service, one is not able to
change mid-session to a different modality of access to the same
service within the same session. As a result, the interactions
across different channels accommodating different modalities of
interaction remain unsynchronized and separate. Consequently, end
users cannot freely switch between modalities of access for
services in an NGN network.
BRIEF SUMMARY OF THE INVENTION
[0011] Embodiments of the present invention address deficiencies of
the art in respect to deploying and delivering a service to be
accessed through different channels of access in an NGN network,
and provide a novel and non-obvious method, system and apparatus
for deploying and delivering composite services in an NGN network.
As used herein, a composite service is a service deployed across an
NGN network that has been enabled to be accessed through multiple,
different modalities of access in correspondingly different
channels in a common session while maintaining the synchronization
of the state of the service between the different channels of
access.
[0012] In a first embodiment of the invention, a composite service
enabling data processing system can include multiple channel
servlets enabled to establish for a common session, multiple
different channels of access to the composite service. The system
also can include a location registry including a table of entries
associating the different channels of access with the common
session. The system yet further can include a model servlet
configured for coupling to a model for the common session and for
modifying state data in the model for the common session. Finally,
the model servlet can be enabled to synchronize views for each of
the different channels of access to the composite service
responsive to changes detected in the model.
[0013] In another embodiment of the invention, a composite services
enablement method can include establishing multiple channels of
access for a common session for a composite service, and
synchronizing changes of state for a model corresponding to the
common session in a view for each of the channels of access to the
common session. Establishing the multiple channels of access to the
common session for the composite service can include establishing
for the common session at least a voice channel of access to the
common session, and a visual channel of access to the common
session.
[0014] Also, synchronizing changes of state for the model in a view
for each of the channels of access to the services can include
maintaining the state for the model, creating listeners for changes
of the state for the model, detecting changes in the state for the
model in the listeners, and updating the view for each of the
channels of access to the common session responsive to detecting
the changes of state for the model in the listeners. Finally, the
common session can be established for multiple channels of access
to a composite service in an IMS for an NGN network.
[0015] Additional aspects of the invention will be set forth in
part in the description which follows, and in part will be obvious
from the description, or may be learned by practice of the
invention. The aspects of the invention will be realized and
attained by means of the elements and combinations particularly
pointed out in the appended claims. It is to be understood that
both the foregoing general description and the following detailed
description are exemplary and explanatory only and are not
restrictive of the invention, as claimed.
BRIEF DESCRIPTION OF THE SEVERAL VIEWS OF THE DRAWINGS
[0016] The accompanying drawings, which are incorporated in and
constitute part of this specification, illustrate embodiments of
the invention and together with the description, serve to explain
the principles of the invention. The embodiments illustrated herein
are presently preferred, it being understood, however, that the
invention is not limited to the precise arrangements and
instrumentalities shown, wherein:
[0017] FIG. 1 is a pictorial illustration of an IMS configured for
use with a data processing system arranged to deploy and deliver
composite services in an NGN network;
[0018] FIG. 2 is a schematic illustration of a data processing
system arranged to deploy and deliver composite services in an NGN
network; and,
[0019] FIG. 3 is a flow chart illustrating a process for delivering
composite services in an NGN network.
DETAILED DESCRIPTION OF THE INVENTION
[0020] Embodiments of the present invention provide a method,
system and computer program product for delivering composite
services in an NGN network. In accordance with an embodiment of the
present invention, different channels of access to a service can be
established for accessing a service through corresponding different
modalities of access including voice and visual modes.
Specifically, interactions with a service within a session can be
provided across selected ones of the different channels, each
channel corresponding to a different modality of access to the
service. In the case of a voice modality and a visual modality, a
separate markup document can be utilized in each selected channel
according to the particular modality for that channel.
[0021] Importantly, each channel utilized for accessing a service
within a session can be associated with each other channel
accessing the service within the same session. In consequence, the
state of the service--stored within a model in a
model-view-controller architecture--can be maintained irrespective
of the channel used to change the state of the service. Moreover,
the representation of the service can be synchronized in each view
for the selected ones of the different channels. As such, an end
user can interact with the service in a single session across
different channels of access using different modalities of access
without requiring burdensome, proprietary logic deployed within a
client computing device.
[0022] Advantageously, the system of the present invention can be
embodied within an IMS in a NGN network. In illustration, FIG. 1 is
a pictorial illustration of an IMS configured for use with a data
processing system arranged to deploy and deliver composite services
in an NGN network. As shown in FIG. 1, a composite service
enablement data processing system 200 can be arranged to deploy and
deliver a composite multimedia service 180 in an NGN network 120.
As used herein, a "composite multimedia service" can be a service
configured to be accessed through multiple different views of
different modalities across correspondingly different channels of
communications.
[0023] More specifically, the composite multimedia service 180 can
be accessed through several different modalities, including a
visual mode, an instant messaging mode and a voice mode. Each
modality of access can be produced by a developer 190 through the
use of a service deployment tool 170. The service deployment tool
170 can be configured to produce the different modalities of access
for the composite multimedia service 180, including visual markup
to provide visual access to the composite multimedia service 180,
and voice markup to provide audible access to the composite
multimedia service 180.
[0024] One or more gateway server platforms 110 can be coupled to
the composite service enablement data processing system 200. Each
of gateway server platforms 110 can facilitate the establishment of
a communication channel for accessing the composite multimedia
service 180 according to a particular modality of access. For
example, the gateway server platforms 110 can include a content
server such as a Web server enabled to serve visual markup for
accessing the composite multimedia service 180 over the NGN network
120 through a visual mode. Likewise, the gateway server platforms
110 can include a voice server enabled to provide audible access to
the composite multimedia service 180 over the NGN network 120
through an audible mode.
[0025] End users 130 can access the composite multimedia service
180 utilizing any one of a selection of client access devices 150.
Application logic within each of the client access devices 150 can
provide an interface for a specific modality of access. Examples
include a content browser within a personal computing device, an
audible user interface within a pervasive device, a telephonic user
interface within a telephone handset, and the like. Importantly,
each of the provided modalities of access can utilize a separate
one of multiple channels 160 established with a corresponding
gateway server platform 110 over the network 120 for the same
session with the composite multimedia service 180. In this regard,
a session with the composite multimedia service 180 can subsist
across the multiple channels 160 to provide different modalities of
access to the composite multimedia service 180 for one of the end
users 130.
[0026] In more particular illustration, FIG. 2 is a schematic
illustration of the composite service enablement data processing
system 200 of FIG. 1. The composite service enablement data
processing system 200 can operate in a application server 275 and
can include multiple channel servlets 235 configured to process
communicative interactions with corresponding sessions 225 for a
composite multimedia service over different channels of access 245,
250, 255 for different endpoint types 260A, 260B, 260C in an NGN
network. In this regard, the channel servlets 235 can process voice
interactions as a voice enabler and voice server to visual endpoint
260A incorporating a voice interface utilizing the Real Time
Protocol (RTP) over HTTP, or a voice endpoint 260B utilizing SIP.
Likewise, the channel servlets 235 can process visual interactions
as a Web application to a visual endpoint 160A. As yet another
example, the channel servlets 235 can process instant message
interactions as an instant messaging server to an instant messaging
endpoint 260C.
[0027] More specifically, the channel servlets 235 can be enabled
to process HTTP requests for interactions with a corresponding
session 225 for a composite multimedia service. The HTTP requests
can originate from a visual mode oriented Web page over a visual
channel 245, from a visual mode oriented instant messaging
interface over an instant messaging channel 255, or even in a voice
mode over a voice channel 250 enabled by SIP. Similarly, the
channel servlets 235 can be enabled to process SIP requests for
interactions with a corresponding session 225 for a composite
multimedia service through a voice enabler which can include
suitable voice markup, such as VoiceXML and call control extensible
markup language (CCXML) coupled to a SIPlet which, in combination,
can be effective in processing voice interactions for the
corresponding session 225 for the composite multimedia service, as
it is known in the art.
[0028] Each of the channel servlets 235 can be coupled to a model
servlet 220. The model servlet 220 can mediate interactions with a
model 210 for an associated one of the sessions 225. Each of the
sessions 225 can be managed within a session manager 220 which can
correlate different channels of communication established through
the channel servlets 235 with a single corresponding one of the
sessions 225. The correlation of the different channels of
communication can be facilitated through the use of a coupled
location registry 230. The location registry 230 can include a
table indicating a host name of systems and channels active for the
corresponding one of the sessions 225.
[0029] The model servlet 215 can include program code enabled to
access a model 210 for a corresponding session 225 for a composite
multimedia service providing different channels of access 245, 250,
255 through different endpoints 260A, 260B, 260C. For instance, the
model 210 can be encapsulated within an entity bean within a bean
container. Moreover, the model 210 can store session data for a
corresponding one of the sessions 225 irrespective of the channel
of access 245, 250, 255 through which the session data for the
corresponding one of the sessions 225 is created, removed or
modified.
[0030] Notably, changes in state for each of the sessions 225 for a
composite multimedia service can be synchronized across the
different views 260 for the different channels of access 245, 250,
255 through a listener architecture. The listener architecture can
include one or more listeners 240 for each model 210. Each listener
can correspond to a different channel of access 245, 250, 255 and
can detect changes in state for the model 210. Responsive to
detecting changes in state for the model 210 for a corresponding
one of the sessions 225 for a composite multimedia service, a
listener 240 can provide a notification to subscribing view 260
through a corresponding one of the channel servlets 235 so as to
permit the subscribing views 260 to refresh to incorporate the
detected changes in state for the model 210.
[0031] In further illustration, FIG. 3 is a flow chart illustrating
a process for synchronizing state changes in a model across
different views providing different modalities of access across
different channels for a single session with a composite multimedia
service. Beginning in block 305, a session can be established to
access a service through a view having a particular modality of
access. The session can be established over a particular
communications channel. Subsequently, in block 310, access to the
service can be provided over the particular communications channel.
In decision block 315, if a new channel has not been established
over which the service is accessed, in decision block 320, access
to the service can continue over the particular communications
channel until the session is terminated in block 325.
[0032] In decision block 315, if a new channel of communications is
established over which the service is to be accessed utilizing a
different modality of access, in block 330, a listener service can
be created for the service for the different views for each
communications channel. In block 335, access can be provided to the
service over the new communications channel. In decision block 340,
if a change in state for the service is detected, in block 345, the
view can be synchronized for each communications channel
established through which the service is accessed utilizing a
different modality of access. Subsequently, in decision block 350,
if the session is to continue, access can continue to be provided
to the service in block 335. Otherwise, the process can end in
block 355.
[0033] Embodiments of the invention can take the form of an
entirely hardware embodiment, an entirely software embodiment or an
embodiment containing both hardware and software elements. In a
preferred embodiment, the invention is implemented in software,
which includes but is not limited to firmware, resident software,
microcode, and the like. Furthermore, the invention can take the
form of a computer program product accessible from a
computer-usable or computer-readable medium providing program code
for use by or in connection with a computer or any instruction
execution system.
[0034] For the purposes of this description, a computer-usable or
computer readable medium can be any apparatus that can contain,
store, communicate, propagate, or transport the program for use by
or in connection with the instruction execution system, apparatus,
or device. The medium can be an electronic, magnetic, optical,
electromagnetic, infrared, or semiconductor system (or apparatus or
device) or a propagation medium. Examples of a computer-readable
medium include a semiconductor or solid state memory, magnetic
tape, a removable computer diskette, a random access memory (RAM),
a read-only memory (ROM), a rigid magnetic disk and an optical
disk. Current examples of optical disks include compact disk--read
only memory (CD-ROM), compact disk--read/write (CD-R/W) and
DVD.
[0035] A data processing system suitable for storing and/or
executing program code will include at least one processor coupled
directly or indirectly to memory elements through a system bus. The
memory elements can include local memory employed during actual
execution of the program code, bulk storage, and cache memories
which provide temporary storage of at least some program code in
order to reduce the number of times code must be retrieved from
bulk storage during execution. Input/output or I/O devices
(including but not limited to keyboards, displays, pointing
devices, etc.) can be coupled to the system either directly or
through intervening I/O controllers. Network adapters may also be
coupled to the system to enable the data processing system to
become coupled to other data processing systems or remote printers
or storage devices through intervening private or public networks.
Modems, cable modem and Ethernet cards are just a few of the
currently available types of network adapters.
* * * * *