| Patent | Date |
|---|
Solution for adding context to a text exchange modality during interactions with a composite services application
Grant 11,093,898 - Da Palma , et al. August 17, 2 | 2021-08-17 |
Tool-specific Alerting Rules Based On Abnormal And Normal Patterns Obtained From History Logs
App 20200160230 - Wang; Yuan ; et al. | 2020-05-21 |
Solution For Adding Context To A Text Exchange Modality During Interactions With A Composite Services Application
App 20190266569 - Da Palma; William V. ; et al. | 2019-08-29 |
Solution for adding context to a text exchange modality during interactions with a composite services application
Grant 10,332,071 - Da Palma , et al. | 2019-06-25 |
Techniques for presenting and collecting end user license agreement acceptance
Grant 9,727,730 - Da Palma August 8, 2 | 2017-08-08 |
Techniques for presenting and collecting end user license agreement acceptance
Grant 9,710,649 - Da Palma July 18, 2 | 2017-07-18 |
Customizing web 2.0 application behavior based on relationships between a content creator and a content requester
Grant 9,311,420 - Da Palma , et al. April 12, 2 | 2016-04-12 |
Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges
Grant 8,874,447 - Da Palma , et al. October 28, 2 | 2014-10-28 |
Solution that integrates voice enrollment with other types of recognition operations performed by a speech recognition engine using a layered grammar stack
Grant 8,731,925 - Da Palma , et al. May 20, 2 | 2014-05-20 |
Creation and use of test cases for automated testing of media-based applications
Grant 8,713,619 - Da Palma , et al. April 29, 2 | 2014-04-29 |
Dialect translator for a speech application environment extended for interactive text exchanges
Grant 8,654,940 - Da Palma , et al. February 18, 2 | 2014-02-18 |
Enhancing contact centers with dialog contracts
Grant 8,594,305 - Da Palma , et al. November 26, 2 | 2013-11-26 |
Techniques For Presenting And Collecting End User License Agreement Acceptance
App 20130185814 - Da Palma; William V. | 2013-07-18 |
Run-time simulation environment for voiceXML applications that simulates and automates user interaction
Grant 8,478,588 - Da Palma , et al. July 2, 2 | 2013-07-02 |
Techniques For Presenting And Collecting End User License Agreement Acceptance
App 20130067598 - DA PALMA; WILLIAM V. | 2013-03-14 |
Inferring Switching Conditions For Switching Between Modalities In A Speech Application Environment Extended For Interactive Text Exchanges
App 20120271643 - DA PALMA; William V. ; et al. | 2012-10-25 |
Adding real-time dictation capabilities for speech processing operations handled by a networked speech processing system
Grant 8,296,139 - Da Palma , et al. October 23, 2 | 2012-10-23 |
Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges
Grant 8,239,204 - Da Palma , et al. August 7, 2 | 2012-08-07 |
Creation and use of test cases for automated testing of media-based applications
Grant 8,234,680 - Da Palma , et al. July 31, 2 | 2012-07-31 |
Creation And Use Of Test Cases For Automated Testing Of Media-based Applications
App 20120179460 - DA PALMA; WILLIAM V. ; et al. | 2012-07-12 |
Dialect Translator For A Speech Application Environment Extended For Interactive Text Exchanges
App 20120173225 - Da Palma; William V. ; et al. | 2012-07-05 |
Dialect translator for a speech application environment extended for interactive text exchanges
Grant 8,204,182 - Da Palma , et al. June 19, 2 | 2012-06-19 |
View coordination for callers in a composite services enablement environment
Grant 8,189,563 - Da Palma , et al. May 29, 2 | 2012-05-29 |
Integrating an IVR application within a standards based application server
Grant 8,139,730 - Da Palma , et al. March 20, 2 | 2012-03-20 |
Speech-enabled application that uses web 2.0 concepts to interface with speech engines
Grant 8,086,460 - Da Palma , et al. December 27, 2 | 2011-12-27 |
WIKI application development tool that uses specialized blogs to publish WIKI development content in an organized/searchable fashion
Grant 8,074,202 - Da Palma , et al. December 6, 2 | 2011-12-06 |
Inferring Switching Conditions For Switching Between Modalities In A Speech Application Environment Extended For Interactive Text Exchanges
App 20110270613 - Da Palma; William V. ; et al. | 2011-11-03 |
Speech processing method based upon a representational state transfer (REST) architecture that uses web 2.0 concepts for speech resource interfaces
Grant 8,041,572 - Da Palma , et al. October 18, 2 | 2011-10-18 |
Integrating a voice browser into a Web 2.0 environment
Grant 8,041,573 - Da Palma , et al. October 18, 2 | 2011-10-18 |
Creating and editing web 2.0 entries including voice enabled ones using a voice only interface
Grant 8,032,379 - Da Palma , et al. October 4, 2 | 2011-10-04 |
Using an automated speech application environment to automatically provide text exchange services
Grant 8,027,839 - Da Palma , et al. September 27, 2 | 2011-09-27 |
Channel presence in a composite services enablement environment
Grant 8,005,934 - Da Palma , et al. August 23, 2 | 2011-08-23 |
Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges
Grant 8,000,969 - Da Palma , et al. August 16, 2 | 2011-08-16 |
System and method for creating and posting voice-based web 2.0 entries via a telephone interface
Grant 7,996,229 - Da Palma , et al. August 9, 2 | 2011-08-09 |
Switching between modalities in a speech application environment extended for interactive text exchanges
Grant 7,921,214 - Da Palma , et al. April 5, 2 | 2011-04-05 |
Method and system for dynamic conditional interaction in a VoiceXML run-time simulation environment
Grant 7,890,594 - Da Palma , et al. February 15, 2 | 2011-02-15 |
Selective view synchronization for composite services delivery
Grant 7,890,635 - Da Palma , et al. February 15, 2 | 2011-02-15 |
Using a WIKI editor to create speech-enabled applications
Grant 7,890,333 - Da Palma , et al. February 15, 2 | 2011-02-15 |
Auto-establishment of a voice channel of access to a session for a composite service from a visual channel of access to the session for the composite service
Grant 7,877,486 - Da Palma , et al. January 25, 2 | 2011-01-25 |
Method and procedure for compiling and caching VoiceXML documents in a voice XML interpreter
Grant 7,826,600 - Da Palma , et al. November 2, 2 | 2010-11-02 |
Model autocompletion for composite services synchronization
Grant 7,827,288 - Da Palma , et al. November 2, 2 | 2010-11-02 |
Method, system, and apparatus for debugging a live telephone call
Grant 7,822,190 - Da Palma , et al. October 26, 2 | 2010-10-26 |
Seamless reflection of model updates in a visual page for a visual channel in a composite services delivery system
Grant 7,818,432 - Da Palma , et al. October 19, 2 | 2010-10-19 |
Managing concurrent data updates in a composite services delivery system
Grant 7,809,838 - Da Palma , et al. October 5, 2 | 2010-10-05 |
Visual channel refresh rate control for composite services delivery
Grant 7,792,971 - Da Palma , et al. September 7, 2 | 2010-09-07 |
Method for extending the use of SIP (session initiated protocol) for providing debug services
Grant 7,752,315 - Da Palma , et al. July 6, 2 | 2010-07-06 |
Providing user customization of web 2.0 applications
Grant 7,631,104 - Da Palma , et al. December 8, 2 | 2009-12-08 |
System and method for generating a unique, file system independent key from a URI (universal resource indentifier) for use in an index-less voicexml browser caching mechanism
Grant 7,596,554 - Da Palma , et al. September 29, 2 | 2009-09-29 |
Method And System For Dynamic Conditional Interaction In A Voicexml Run-time Simulation Environment
App 20090012795 - Da Palma; William V. ; et al. | 2009-01-08 |
Customizing Web 2.0 Application Behavior Based On Relationships Between A Content Creator And A Content Requester
App 20080320079 - DA PALMA; WILLIAM V. ; et al. | 2008-12-25 |
Wiki Application Development Tool That Uses Specialized Blogs To Publish Wiki Development Content In An Organized/searchable Fashion
App 20080320443 - Da Palma; William V. ; et al. | 2008-12-25 |
Speech Processing Method Based Upon A Representational State Transfer (rest) Architecture That Uses Web 2.0 Concepts For Speech Resource Interfaces
App 20080319761 - Da Palma; William V. ; et al. | 2008-12-25 |
System And Method For Posting To A Blog Or Wiki Using A Telephone
App 20080319742 - DA PALMA; WILLIAM V. ; et al. | 2008-12-25 |
Integrating A Voice Browser Into A Web 2.0 Environment
App 20080319759 - DA PALMA; WILLIAM V. ; et al. | 2008-12-25 |
Speech Processing System Based Upon A Representational State Transfer (rest) Architecture That Uses Web 2.0 Concepts For Speech Resource Interfaces
App 20080319757 - Da Palma; William V. ; et al. | 2008-12-25 |
Creating And Editing Web 2.0 Entries Including Voice Enabled Ones Using A Voice Only Interface
App 20080319760 - Da PALMA; WILLIAM V. ; et al. | 2008-12-25 |
Speech-enabled Application That Uses Web 2.0 Concepts To Interface With Speech Engines
App 20080319758 - Da Palma; William V. ; et al. | 2008-12-25 |
Using A Wiki Editor To Create Speech-enabled Applications
App 20080319762 - DA PALMA; WILLIAM V. ; et al. | 2008-12-25 |
Providing User Customization Of Web 2.0 Applications
App 20080320168 - Da Palma; William V. ; et al. | 2008-12-25 |
Method and system for dynamic conditional interaction in a VoiceXML run-time simulation environment
Grant 7,424,433 - Da Palma , et al. September 9, 2 | 2008-09-09 |
Adding Real-time Dictation Capabilities For Speech Processing Operations Handled By A Networked Speech Processing System
App 20080154593 - DA PALMA; WILLIAM V. ; et al. | 2008-06-26 |
Enhancing Contact Centers With Dialog Contracts
App 20080152121 - MANDALIA; BAIJU D. ; et al. | 2008-06-26 |
Solution That Integrates Voice Enrollment With Other Types Of Recognition Operations Performed By A Speech Recognition Engine Using A Layered Grammar Stack
App 20080154596 - DA PALMA; WILLIAM V. ; et al. | 2008-06-26 |
Using An Automated Speech Application Environment To Automatically Provide Text Exchange Services
App 20080147395 - DA PALMA; WILLIAM V. ; et al. | 2008-06-19 |
Inferring Switching Conditions For Switching Between Modalities In A Speech Application Environment Extended For Interactive Text Exchanges
App 20080147407 - DA PALMA; WILLIAM V. ; et al. | 2008-06-19 |
Switching Between Modalities In A Speech Application Environment Extended For Interactive Text Exchanges
App 20080147406 - DA PALMA; WILLIAM V. ; et al. | 2008-06-19 |
Dialect Translator For A Speech Application Environment Extended For Interactive Text Exchanges
App 20080147408 - Da Palma; William V. ; et al. | 2008-06-19 |
Method and process to generate real time input/output in a voice XML run-time simulation environment
Grant 7,349,836 - Da Palma , et al. March 25, 2 | 2008-03-25 |
Creation and Use of Test Cases for Automated Testing of Media-Based Applications
App 20070250882 - Da Palma; William V. ; et al. | 2007-10-25 |
Composite services generation tool
App 20070147355 - Da Palma; William V. ; et al. | 2007-06-28 |
Solution For Adding Context To A Text Exchange Modality During Interactions With A Composite Services Application
App 20070143485 - DA PALMA; WILLIAM V. ; et al. | 2007-06-21 |
View coordination for callers in a composite services enablement environment
App 20070133513 - Da Palma; William V. ; et al. | 2007-06-14 |
Initiating voice access to a session from a visual access channel to the session in a composite services delivery system
App 20070133509 - Da Palma; William V. ; et al. | 2007-06-14 |
Composite services delivery utilizing lightweight messaging
App 20070133511 - Da Palma; William V. ; et al. | 2007-06-14 |
Auto-establishment of a voice channel of access to a session for a composite service from a visual channel of access to the session for the composite service
App 20070133508 - Da Palma; William V. ; et al. | 2007-06-14 |
Model autocompletion for composite services synchronization
App 20070133507 - Da Palma; William V. ; et al. | 2007-06-14 |
Speech disambiguation in a composite services enablement environment
App 20070132834 - Da Palma; William V. ; et al. | 2007-06-14 |
Managing concurrent data updates in a composite services delivery system
App 20070133510 - Da Palma; William V. ; et al. | 2007-06-14 |
Composite services delivery
App 20070133773 - Da Palma; William V. ; et al. | 2007-06-14 |
Composite services enablement of visual navigation into a call center
App 20070133512 - Da Palma; William V. ; et al. | 2007-06-14 |
Voice navigation of a visual view for a session in a composite services enablement environment
App 20070133769 - Da Palma; William V. ; et al. | 2007-06-14 |
Channel presence in a composite services enablement environment
App 20070136448 - Da Palma; William V. ; et al. | 2007-06-14 |
Secure access to a common session in a composite services delivery environment
App 20070136793 - Da Palma; William V. ; et al. | 2007-06-14 |
Synchronized view state for composite services delivery
App 20070136421 - Da Palma; William V. ; et al. | 2007-06-14 |
Update notification for peer views in a composite services delivery environment
App 20070136449 - Da Palma; William V. ; et al. | 2007-06-14 |
Method for extending the use of SIP (Session Initiated Protocol) for providing debug services
App 20070130345 - Da Palma; William V. ; et al. | 2007-06-07 |
Integrating an IVR application within a standards based application server
App 20070081520 - Da Palma; William V. ; et al. | 2007-04-12 |
Method, system, and apparatus for debugging a live telephone call
App 20060274660 - Da Palma; William V. ; et al. | 2006-12-07 |
Method of automatically generating an SNMP management information base from extension-enabled management agents
Grant 7,099,931 - Da Palma , et al. August 29, 2 | 2006-08-29 |
Telephony and voice interface for voice server system management
Grant 7,099,442 - Da Palma , et al. August 29, 2 | 2006-08-29 |
SNMP interface to existing resource management extension-enabled management agents
Grant 7,085,851 - Nusbickel , et al. August 1, 2 | 2006-08-01 |
Caching operational code in a voice markup interpreter
App 20050229048 - Da Palma, William V. ; et al. | 2005-10-13 |
Method and system for defining call transfer rules for directory assistance
Grant 6,917,677 - Da Palma , et al. July 12, 2 | 2005-07-12 |
Method and procedure for compiling and caching VoiceXML documents in a Voice XML interpreter
App 20050135572 - Da Palma, William V. ; et al. | 2005-06-23 |
Integrating object code in voice markup
App 20050137874 - Da Palma, William V. ; et al. | 2005-06-23 |
Method and process to generate real time input/output in a voice XML run-time simulation environment
App 20050131707 - Da Palma, William V. ; et al. | 2005-06-16 |
Run-time simulation environment for voiceXML applications that simulates and automates user interaction
App 20050132261 - Da Palma, William V. ; et al. | 2005-06-16 |
System and method for generating a unique, file system independent key from a URI (Universal Resource Identifier) for use in an index-less VoiceXML browser caching mechanism
App 20050125372 - Da Palma, William V. ; et al. | 2005-06-09 |
Method and system for error detection in a managed application environment
Grant 6,892,331 - Da Palma , et al. May 10, 2 | 2005-05-10 |
System uses application manager and master agent to communicate with mini-agents for remotely managing application resources distributed across multiple Java virtual machines
Grant 6,874,020 - Da Palma , et al. March 29, 2 | 2005-03-29 |
Method of automatically generating an SNMP management information base from extension-enabled management agents
App 20040122922 - Da Palma, William V. ; et al. | 2004-06-24 |
Telephony and voice interface for voice server system management
App 20040101122 - Da Palma, William V. ; et al. | 2004-05-27 |
SNMP interface to existing resource management extension-enabled management agents
App 20040024579 - Nusbickel, Wendi L. ; et al. | 2004-02-05 |
Method and system for defining call transfer rules for directory assistance
App 20030161458 - Da Palma, William V. ; et al. | 2003-08-28 |
Method and system for error detection in a managed application environment
App 20030135781 - Da Palma, William V. ; et al. | 2003-07-17 |
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