| Patent | Date |
|---|
Solution for adding context to a text exchange modality during interactions with a composite services application
Grant 11,093,898 - Da Palma , et al. August 17, 2 | 2021-08-17 |
Method to create a declarative model that dynamically drives both a UI and the back-end runtime with a one to one correspondence
Grant 11,003,465 - Hiremath , et al. May 11, 2 | 2021-05-11 |
Solution For Adding Context To A Text Exchange Modality During Interactions With A Composite Services Application
App 20190266569 - Da Palma; William V. ; et al. | 2019-08-29 |
Solution for adding context to a text exchange modality during interactions with a composite services application
Grant 10,332,071 - Da Palma , et al. | 2019-06-25 |
Interactive Social Media Access To Data Systems
App 20190155813 - Harden; Arron J. ; et al. | 2019-05-23 |
Social media bot to representational state transfer (REST) proxy for data systems
Grant 10,229,202 - Li , et al. | 2019-03-12 |
Social media bot to representational state transfer (REST) proxy for data systems
Grant 10,229,203 - Li , et al. | 2019-03-12 |
Interactive social media access to data systems
Grant 10,223,432 - Harden , et al. | 2019-03-05 |
Mobilizing an existing web application
Grant 10,216,855 - Kaplinger , et al. Feb | 2019-02-26 |
Mobilizing an existing web application
Grant 10,216,856 - Kaplinger , et al. Feb | 2019-02-26 |
Interactive social media access to data systems
Grant 10,210,226 - Harden , et al. Feb | 2019-02-19 |
Personalizing data system components and data sources as chatbots in a group chat session
Grant 10,122,655 - Li , et al. November 6, 2 | 2018-11-06 |
Personalizing data system components and data sources as chatbots in a group chat session
Grant 10,116,596 - Li , et al. October 30, 2 | 2018-10-30 |
User interface element adjustment using web analytics
Grant 10,097,440 - Kaplinger , et al. October 9, 2 | 2018-10-09 |
Method To Create A Declarative Model That Dynamically Drives Both A Ui And The Back-end Runtime With A One To One Correspondence
App 20180239497 - HIREMATH; Jay ; et al. | 2018-08-23 |
Self-documentation for representational state transfer (REST) application programming interface (API)
Grant 9,959,363 - Kaplinger , et al. May 1, 2 | 2018-05-01 |
Method of generating end-to-end web application from tooling
Grant 9,916,140 - Li , et al. March 13, 2 | 2018-03-13 |
Output driven generation of a combined schema from a plurality of input data schemas
Grant 9,892,135 - Li , et al. February 13, 2 | 2018-02-13 |
Output driven generation of a combined schema from a plurality of input data schemas
Grant 9,892,134 - Li , et al. February 13, 2 | 2018-02-13 |
Automatic test case generation
Grant 9,767,008 - Harden , et al. September 19, 2 | 2017-09-19 |
Automatic test case generation
Grant 9,734,044 - Harden , et al. August 15, 2 | 2017-08-15 |
Auto-generating representational state transfer (REST) services for quality assurance
Grant 9,720,800 - Li , et al. August 1, 2 | 2017-08-01 |
Performance checking component for an ETL job
Grant 9,710,530 - Li , et al. July 18, 2 | 2017-07-18 |
Performance checking component for an ETL job
Grant 9,626,416 - Li , et al. April 18, 2 | 2017-04-18 |
Automatic generation of an extract, transform, load (ETL) job
Grant 9,607,060 - Li , et al. March 28, 2 | 2017-03-28 |
Auto-generating Representational State Transfer (rest) Services For Quality Assurance
App 20170060730 - Li; Jeff J. ; et al. | 2017-03-02 |
Automatic generation of an extract, transform, load (ETL) job
Grant 9,582,556 - Li , et al. February 28, 2 | 2017-02-28 |
Performance Checking Component For An Etl Job
App 20160342666 - Li; Jeff J. ; et al. | 2016-11-24 |
Method Of Generating End-to-end Web Application From Tooling
App 20160283203 - LI; Jeff J. ; et al. | 2016-09-29 |
Mobilize website using representational state transfer (REST) resources
Grant 9,383,971 - Kaplinger , et al. July 5, 2 | 2016-07-05 |
Control data driven modifications and generation of new schema during runtime operations
Grant 9,336,247 - Choudhary , et al. May 10, 2 | 2016-05-10 |
Control data driven modifications and generation of new schema during runtime operations
Grant 9,323,793 - Choudhary , et al. April 26, 2 | 2016-04-26 |
Customizing web 2.0 application behavior based on relationships between a content creator and a content requester
Grant 9,311,420 - Da Palma , et al. April 12, 2 | 2016-04-12 |
Interactive Social Media Access To Data Systems
App 20160094506 - Harden; Arron J. ; et al. | 2016-03-31 |
Personalizing Data System Components And Data Sources As Chatbots In A Group Chat Session
App 20160094490 - Li; Jeff J. ; et al. | 2016-03-31 |
Social Media Bot To Representational State Transfer (rest) Proxy For Data Systems
App 20160092567 - Li; Jeff J. ; et al. | 2016-03-31 |
Social Media Bot To Representational State Transfer (rest) Proxy For Data Systems
App 20160094507 - Li; Jeff J. ; et al. | 2016-03-31 |
Personalizing Data System Components And Data Sources As Chatbots In A Group Chat Session
App 20160094492 - Li; Jeff J. ; et al. | 2016-03-31 |
Interactive Social Media Access To Data Systems
App 20160092522 - Harden; Arron J. ; et al. | 2016-03-31 |
Identifying contact center agents based upon biometric characteristics of an agent's speech
Grant 9,247,056 - Mandalia , et al. January 26, 2 | 2016-01-26 |
Mobilizing An Existing Web Application
App 20150378579 - Kaplinger; Todd E. ; et al. | 2015-12-31 |
Mobilize Website Using Representational State Transfer (rest) Resources
App 20150378684 - Kaplinger; Todd E. ; et al. | 2015-12-31 |
User Interface Element Adjustment Using Web Analytics
App 20150378575 - Kaplinger; Todd E. ; et al. | 2015-12-31 |
Mobilizing An Existing Web Application
App 20150378685 - Kaplinger; Todd E. ; et al. | 2015-12-31 |
Self-documentation For Representational State Transfer (rest) Application Programming Interface (api)
App 20150378994 - Kaplinger; Todd E. ; et al. | 2015-12-31 |
Performance Checking Component For An Etl Job
App 20150347261 - Li; Jeff J. ; et al. | 2015-12-03 |
Automatic Test Case Generation
App 20150254166 - Harden; Arron J. ; et al. | 2015-09-10 |
Automatic Test Case Generation
App 20150254171 - Harden; Arron J. ; et al. | 2015-09-10 |
Automated tuning of speech recognition parameters
Grant 9,129,599 - Dhanakshirur , et al. September 8, 2 | 2015-09-08 |
Skills based routing in a standards based contact center using a presence server and expertise specific watchers
Grant 9,055,150 - Mandalia , et al. June 9, 2 | 2015-06-09 |
Free form input field support for automated voice enablement of a web page
Grant 9,047,869 - Moore , et al. June 2, 2 | 2015-06-02 |
Voice print tagging of interactive voice response sessions
Grant 9,014,347 - Moore , et al. April 21, 2 | 2015-04-21 |
Automatic Generation Of An Extract, Transform, Load (etl) Job
App 20150100542 - Li; Jeff J. ; et al. | 2015-04-09 |
Automatic Generation Of An Extract, Transform, Load (etl) Job
App 20150100541 - Li; Jeff J. ; et al. | 2015-04-09 |
Control Data Driven Modifications And Generation Of New Schema During Runtime Operations
App 20150058279 - Choudhary; Shruti ; et al. | 2015-02-26 |
Output Driven Generation Of A Combined Schema From A Plurality Of Input Data Schemas
App 20150019477 - Li; Jeff J. ; et al. | 2015-01-15 |
Voice print tagging of interactive voice response sessions
Grant 8,903,052 - Moore , et al. December 2, 2 | 2014-12-02 |
Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges
Grant 8,874,447 - Da Palma , et al. October 28, 2 | 2014-10-28 |
Voice Print Tagging Of Interactive Voice Response Sessions
App 20140270113 - Moore; Victor S. ; et al. | 2014-09-18 |
Control Data Driven Modifications And Generation Of New Schema During Runtime Operations
App 20140279828 - Choudhary; Shruti ; et al. | 2014-09-18 |
Output Driven Generation Of A Combined Schema From A Plurality Of Input Data Schemas
App 20140280366 - Li; Jeff J. ; et al. | 2014-09-18 |
Voice Print Tagging Of Interactive Voice Response Sessions
App 20140270112 - Moore; Victor S. ; et al. | 2014-09-18 |
Automated voice enablement of a web page
Grant 8,831,950 - Moore , et al. September 9, 2 | 2014-09-09 |
Using a complex events processor (CEP) to direct the handling of individual call sessions by an interactive voice response (IVR) system
Grant 8,817,954 - Lynch , et al. August 26, 2 | 2014-08-26 |
Implementing a contact center using open standards and non-proprietary components
Grant 8,675,859 - Mandalia , et al. March 18, 2 | 2014-03-18 |
Dialect translator for a speech application environment extended for interactive text exchanges
Grant 8,654,940 - Da Palma , et al. February 18, 2 | 2014-02-18 |
Extending voice-based markup using a plug-in framework
Grant 8,639,515 - Muschett , et al. January 28, 2 | 2014-01-28 |
Enhancing contact centers with dialog contracts
Grant 8,594,305 - Da Palma , et al. November 26, 2 | 2013-11-26 |
Proactive completion of input fields for automated voice enablement of a web page
Grant 8,543,404 - Moore , et al. September 24, 2 | 2013-09-24 |
Using a complex events processor (CEP) to direct the handling of individual call sessions by an interactive voice response (IVR) system
Grant 8,379,804 - Lynch , et al. February 19, 2 | 2013-02-19 |
Inferring Switching Conditions For Switching Between Modalities In A Speech Application Environment Extended For Interactive Text Exchanges
App 20120271643 - DA PALMA; William V. ; et al. | 2012-10-25 |
Adding real-time dictation capabilities for speech processing operations handled by a networked speech processing system
Grant 8,296,139 - Da Palma , et al. October 23, 2 | 2012-10-23 |
Implementing a contact center using open standards and non-proprietary components
Grant 8,259,923 - Mandalia , et al. September 4, 2 | 2012-09-04 |
Implementing A Contact Center Using Open Standards And Non-proprietary Components
App 20120219138 - MANDALIA; BAIJU D. ; et al. | 2012-08-30 |
Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges
Grant 8,239,204 - Da Palma , et al. August 7, 2 | 2012-08-07 |
Barge-in capabilities of a voice browser
Grant 8,229,750 - Creamer , et al. July 24, 2 | 2012-07-24 |
Dialect Translator For A Speech Application Environment Extended For Interactive Text Exchanges
App 20120173225 - Da Palma; William V. ; et al. | 2012-07-05 |
Using A Complex Events Processor (cep) To Direct The Handling Of Individual Call Sessions By An Interactive Voice Response (ivr) System
App 20120163564 - LYNCH; EDWARD M. ; et al. | 2012-06-28 |
Telecommunications voice server leveraging application web-server capabilities
Grant 8,204,181 - Creamer , et al. June 19, 2 | 2012-06-19 |
Dialect translator for a speech application environment extended for interactive text exchanges
Grant 8,204,182 - Da Palma , et al. June 19, 2 | 2012-06-19 |
View coordination for callers in a composite services enablement environment
Grant 8,189,563 - Da Palma , et al. May 29, 2 | 2012-05-29 |
Load balancing and failover of distributed media resources in a media server
Grant 8,140,695 - Nusbickel March 20, 2 | 2012-03-20 |
Integrating an IVR application within a standards based application server
Grant 8,139,730 - Da Palma , et al. March 20, 2 | 2012-03-20 |
Dynamically improving performance of an interactive voice response (IVR) system using a complex events processor (CEP)
Grant 8,130,916 - Lynch , et al. March 6, 2 | 2012-03-06 |
Interfacing an application server to remote resources using Enterprise Java Beans as interface components
Grant 8,112,761 - Creamer , et al. February 7, 2 | 2012-02-07 |
Speech-enabled application that uses web 2.0 concepts to interface with speech engines
Grant 8,086,460 - Da Palma , et al. December 27, 2 | 2011-12-27 |
WIKI application development tool that uses specialized blogs to publish WIKI development content in an organized/searchable fashion
Grant 8,074,202 - Da Palma , et al. December 6, 2 | 2011-12-06 |
Inferring Switching Conditions For Switching Between Modalities In A Speech Application Environment Extended For Interactive Text Exchanges
App 20110270613 - Da Palma; William V. ; et al. | 2011-11-03 |
Integrating a voice browser into a Web 2.0 environment
Grant 8,041,573 - Da Palma , et al. October 18, 2 | 2011-10-18 |
Speech processing method based upon a representational state transfer (REST) architecture that uses web 2.0 concepts for speech resource interfaces
Grant 8,041,572 - Da Palma , et al. October 18, 2 | 2011-10-18 |
Creating and editing web 2.0 entries including voice enabled ones using a voice only interface
Grant 8,032,379 - Da Palma , et al. October 4, 2 | 2011-10-04 |
Using an automated speech application environment to automatically provide text exchange services
Grant 8,027,839 - Da Palma , et al. September 27, 2 | 2011-09-27 |
Establishing call-based audio sockets within a componentized voice server
Grant 8,019,607 - Creamer , et al. September 13, 2 | 2011-09-13 |
Method to distribute speech resources in a media server
Grant 8,015,304 - Nusbickel September 6, 2 | 2011-09-06 |
Channel presence in a composite services enablement environment
Grant 8,005,934 - Da Palma , et al. August 23, 2 | 2011-08-23 |
Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges
Grant 8,000,969 - Da Palma , et al. August 16, 2 | 2011-08-16 |
System and method for creating and posting voice-based web 2.0 entries via a telephone interface
Grant 7,996,229 - Da Palma , et al. August 9, 2 | 2011-08-09 |
Load balancing based upon speech processing specific factors
Grant 7,953,603 - De Armas , et al. May 31, 2 | 2011-05-31 |
Componentized voice server with selectable internal and external speech detectors
Grant 7,925,510 - Creamer , et al. April 12, 2 | 2011-04-12 |
Media flow converter for use in real-time delivery transactions
Grant 7,925,769 - Gavagni , et al. April 12, 2 | 2011-04-12 |
Using a list management server for conferencing in an IMS environment
Grant 7,921,158 - Mandalia , et al. April 5, 2 | 2011-04-05 |
Switching between modalities in a speech application environment extended for interactive text exchanges
Grant 7,921,214 - Da Palma , et al. April 5, 2 | 2011-04-05 |
Pooling stateful session Enterprise Java Beans for reuse
Grant 7,900,212 - Moore , et al. March 1, 2 | 2011-03-01 |
Using a WIKI editor to create speech-enabled applications
Grant 7,890,333 - Da Palma , et al. February 15, 2 | 2011-02-15 |
Selective view synchronization for composite services delivery
Grant 7,890,635 - Da Palma , et al. February 15, 2 | 2011-02-15 |
Auto-establishment of a voice channel of access to a session for a composite service from a visual channel of access to the session for the composite service
Grant 7,877,486 - Da Palma , et al. January 25, 2 | 2011-01-25 |
Telecommunications voice server leveraging application web-server capabilities
Grant 7,839,983 - Creamer , et al. November 23, 2 | 2010-11-23 |
Model autocompletion for composite services synchronization
Grant 7,827,288 - Da Palma , et al. November 2, 2 | 2010-11-02 |
Method, system, and apparatus for debugging a live telephone call
Grant 7,822,190 - Da Palma , et al. October 26, 2 | 2010-10-26 |
Seamless reflection of model updates in a visual page for a visual channel in a composite services delivery system
Grant 7,818,432 - Da Palma , et al. October 19, 2 | 2010-10-19 |
Managing concurrent data updates in a composite services delivery system
Grant 7,809,838 - Da Palma , et al. October 5, 2 | 2010-10-05 |
Visual channel refresh rate control for composite services delivery
Grant 7,792,971 - Da Palma , et al. September 7, 2 | 2010-09-07 |
Using A Complex Events Processor (cep) To Direct The Handling Of Individual Call Sessions By An Interactive Voice Response (ivr) System
App 20100172480 - LYNCH; EDWARD M. ; et al. | 2010-07-08 |
Dynamically Improving Performance Of An Interactive Voice Response (ivr) System Using A Complex Events Processor (cep)
App 20100172479 - LYNCH; EDWARD M. ; et al. | 2010-07-08 |
Voice browser implemented as a distributable component
Grant 7,751,535 - Creamer , et al. July 6, 2 | 2010-07-06 |
Method for extending the use of SIP (session initiated protocol) for providing debug services
Grant 7,752,315 - Da Palma , et al. July 6, 2 | 2010-07-06 |
Extending markup of a browser using a plug-in framework
Grant 7,739,589 - Muschett , et al. June 15, 2 | 2010-06-15 |
Standards based agent desktop for use with an open contact center solution
Grant 7,706,521 - Gavagni , et al. April 27, 2 | 2010-04-27 |
Providing user customization of web 2.0 applications
Grant 7,631,104 - Da Palma , et al. December 8, 2 | 2009-12-08 |
Automated Voice Enablement Of A Web Page
App 20090254346 - Moore; Victor S. ; et al. | 2009-10-08 |
Proactive Completion Of Input Fields For Automated Voice Enablement Of A Web Page
App 20090254347 - Moore; Victor S. ; et al. | 2009-10-08 |
Free Form Input Field Support For Automated Voice Enablement Of A Web Page
App 20090254348 - Moore; Victor S. ; et al. | 2009-10-08 |
Stateless session Enterprise Java Bean initialization method
Grant 7,562,370 - Moore , et al. July 14, 2 | 2009-07-14 |
Enhanced media resource protocol messages
Grant 7,552,225 - Creamer , et al. June 23, 2 | 2009-06-23 |
Remote access method for accessing dynacache data
Grant 7,543,042 - Moore , et al. June 2, 2 | 2009-06-02 |
Automated Tuning Of Speech Recognition Parameters
App 20090106028 - Dhanakshirur; Girish ; et al. | 2009-04-23 |
Establishing Call-based Audio Sockets Within A Componentized Voice Server
App 20090055191 - Creamer; Thomas E. ; et al. | 2009-02-26 |
Speech-enabled Application That Uses Web 2.0 Concepts To Interface With Speech Engines
App 20080319758 - Da Palma; William V. ; et al. | 2008-12-25 |
Creating And Editing Web 2.0 Entries Including Voice Enabled Ones Using A Voice Only Interface
App 20080319760 - Da PALMA; WILLIAM V. ; et al. | 2008-12-25 |
Speech Processing System Based Upon A Representational State Transfer (rest) Architecture That Uses Web 2.0 Concepts For Speech Resource Interfaces
App 20080319757 - Da Palma; William V. ; et al. | 2008-12-25 |
Using A Wiki Editor To Create Speech-enabled Applications
App 20080319762 - DA PALMA; WILLIAM V. ; et al. | 2008-12-25 |
System And Method For Posting To A Blog Or Wiki Using A Telephone
App 20080319742 - DA PALMA; WILLIAM V. ; et al. | 2008-12-25 |
Wiki Application Development Tool That Uses Specialized Blogs To Publish Wiki Development Content In An Organized/searchable Fashion
App 20080320443 - Da Palma; William V. ; et al. | 2008-12-25 |
Speech Processing Method Based Upon A Representational State Transfer (rest) Architecture That Uses Web 2.0 Concepts For Speech Resource Interfaces
App 20080319761 - Da Palma; William V. ; et al. | 2008-12-25 |
Integrating A Voice Browser Into A Web 2.0 Environment
App 20080319759 - DA PALMA; WILLIAM V. ; et al. | 2008-12-25 |
Customizing Web 2.0 Application Behavior Based On Relationships Between A Content Creator And A Content Requester
App 20080320079 - DA PALMA; WILLIAM V. ; et al. | 2008-12-25 |
Providing User Customization Of Web 2.0 Applications
App 20080320168 - Da Palma; William V. ; et al. | 2008-12-25 |
Interfacing An Application Server To Remote Resources Using Enterprise Java Beans As Interface Components
App 20080312933 - Creamer; Thomas E. ; et al. | 2008-12-18 |
Interfacing an application server to remote resources using Enterprise Java Beans as interface components
Grant 7,448,041 - Creamer , et al. November 4, 2 | 2008-11-04 |
Telecommunications Voice Server Leveraging Application Web-server Capabilities
App 20080267367 - Creamer; Thomas E. ; et al. | 2008-10-30 |
Telecommunications Voice Server Leveraging Application Web-server Capabilities
App 20080267370 - Creamer; Thomas E. ; et al. | 2008-10-30 |
Implementing A Contact Center Using Open Standards And Non-proprietary Components
App 20080219429 - MANDALIA; BAIJU D. ; et al. | 2008-09-11 |
Establishing call-based audio sockets within a componentized voice server
Grant 7,424,432 - Creamer , et al. September 9, 2 | 2008-09-09 |
Standards Based Agent Desktop For Use With An Open Contact Center Solution
App 20080205626 - MANDALIA; BAIJU D. ; et al. | 2008-08-28 |
Identifying Contact Center Agents Based Upon Biometric Characteristics Of An Agent's Speech
App 20080205624 - MANDALIA; BAIJU D. ; et al. | 2008-08-28 |
Skills Based Routing In A Standards Based Contact Center Using A Presence Server And Expertise Specific Watchers
App 20080205628 - MANDALIA; BAIJU D. ; et al. | 2008-08-28 |
Pooling Stateful Session Enterprise Java Beans For Reuse
App 20080209447 - Moore; Victor S. ; et al. | 2008-08-28 |
Extending A Standardized Presence Document To Include Contact Center Specific Elements
App 20080205625 - MANDALIA; BAIJU D. ; et al. | 2008-08-28 |
Telecommunications voice server leveraging application web-server capabilities
Grant 7,412,038 - Creamer , et al. August 12, 2 | 2008-08-12 |
Adding Real-time Dictation Capabilities For Speech Processing Operations Handled By A Networked Speech Processing System
App 20080154593 - DA PALMA; WILLIAM V. ; et al. | 2008-06-26 |
Enhancing Contact Centers With Dialog Contracts
App 20080152121 - MANDALIA; BAIJU D. ; et al. | 2008-06-26 |
Inferring Switching Conditions For Switching Between Modalities In A Speech Application Environment Extended For Interactive Text Exchanges
App 20080147407 - DA PALMA; WILLIAM V. ; et al. | 2008-06-19 |
Using An Automated Speech Application Environment To Automatically Provide Text Exchange Services
App 20080147395 - DA PALMA; WILLIAM V. ; et al. | 2008-06-19 |
Switching Between Modalities In A Speech Application Environment Extended For Interactive Text Exchanges
App 20080147406 - DA PALMA; WILLIAM V. ; et al. | 2008-06-19 |
Dialect Translator For A Speech Application Environment Extended For Interactive Text Exchanges
App 20080147408 - Da Palma; William V. ; et al. | 2008-06-19 |
Pooling stateful session enterprise Java beans for reuse
Grant 7,389,513 - Moore , et al. June 17, 2 | 2008-06-17 |
Using A List Management Server For Conferencing In An Ims Environment
App 20070185957 - MANDALIA; BAIJU D. ; et al. | 2007-08-09 |
Composite services generation tool
App 20070147355 - Da Palma; William V. ; et al. | 2007-06-28 |
Load balancing based upon speech processing specific factors
App 20070143116 - De Armas; Mario E. ; et al. | 2007-06-21 |
Solution For Adding Context To A Text Exchange Modality During Interactions With A Composite Services Application
App 20070143485 - DA PALMA; WILLIAM V. ; et al. | 2007-06-21 |
Synchronized view state for composite services delivery
App 20070136421 - Da Palma; William V. ; et al. | 2007-06-14 |
Load Balancing and Failover of Distributed Media Resources in a Media Server
App 20070136469 - Nusbickel; Wendi L. | 2007-06-14 |
Method to Distribute Speech Resources in a Media Server
App 20070136414 - Nusbickel; Wendi L. | 2007-06-14 |
Seamless reflection of model updates in a visual page for a visual channel in a composite services delivery system
App 20070136442 - Palma; William V. Da ; et al. | 2007-06-14 |
Update notification for peer views in a composite services delivery environment
App 20070136449 - Da Palma; William V. ; et al. | 2007-06-14 |
Auto-establishment of a voice channel of access to a session for a composite service from a visual channel of access to the session for the composite service
App 20070133508 - Da Palma; William V. ; et al. | 2007-06-14 |
Composite services delivery
App 20070133773 - Da Palma; William V. ; et al. | 2007-06-14 |
Managing concurrent data updates in a composite services delivery system
App 20070133510 - Da Palma; William V. ; et al. | 2007-06-14 |
Speech disambiguation in a composite services enablement environment
App 20070132834 - Da Palma; William V. ; et al. | 2007-06-14 |
View coordination for callers in a composite services enablement environment
App 20070133513 - Da Palma; William V. ; et al. | 2007-06-14 |
Composite services delivery utilizing lightweight messaging
App 20070133511 - Da Palma; William V. ; et al. | 2007-06-14 |
Visual channel refresh rate control for composite services delivery
App 20070136420 - Palma; William V. Da ; et al. | 2007-06-14 |
Composite services enablement of visual navigation into a call center
App 20070133512 - Da Palma; William V. ; et al. | 2007-06-14 |
Voice navigation of a visual view for a session in a composite services enablement environment
App 20070133769 - Da Palma; William V. ; et al. | 2007-06-14 |
Initiating voice access to a session from a visual access channel to the session in a composite services delivery system
App 20070133509 - Da Palma; William V. ; et al. | 2007-06-14 |
Channel presence in a composite services enablement environment
App 20070136448 - Da Palma; William V. ; et al. | 2007-06-14 |
Model autocompletion for composite services synchronization
App 20070133507 - Da Palma; William V. ; et al. | 2007-06-14 |
Secure access to a common session in a composite services delivery environment
App 20070136793 - Da Palma; William V. ; et al. | 2007-06-14 |
Selective view synchronization for composite services delivery
App 20070136436 - Palma; William V. Da ; et al. | 2007-06-14 |
Method for extending the use of SIP (Session Initiated Protocol) for providing debug services
App 20070130345 - Da Palma; William V. ; et al. | 2007-06-07 |
Media flow converter for use in real-time delivery transactions
App 20070116039 - Gavagni; Brett J. ; et al. | 2007-05-24 |
Extending voice-based markup using a plug-in framework
App 20070106934 - Muschett; Brien H. ; et al. | 2007-05-10 |
Extending markup of a browser using a plug-in framework
App 20070101322 - Muschett; Brien H. ; et al. | 2007-05-03 |
Integrating an IVR application within a standards based application server
App 20070081520 - Da Palma; William V. ; et al. | 2007-04-12 |
External event interrupt for server-side programs
Grant 7,171,663 - Moore , et al. January 30, 2 | 2007-01-30 |
Speaker identification and voice verification for voice applications
App 20060287863 - Santos; Ricardo Dos ; et al. | 2006-12-21 |
Method, system, and apparatus for debugging a live telephone call
App 20060274660 - Da Palma; William V. ; et al. | 2006-12-07 |
Method of automatically generating an SNMP management information base from extension-enabled management agents
Grant 7,099,931 - Da Palma , et al. August 29, 2 | 2006-08-29 |
Telephony and voice interface for voice server system management
Grant 7,099,442 - Da Palma , et al. August 29, 2 | 2006-08-29 |
SNMP interface to existing resource management extension-enabled management agents
Grant 7,085,851 - Nusbickel , et al. August 1, 2 | 2006-08-01 |
Providing extended bar code information via liquid crystal displays
Grant 6,969,002 - Creamer , et al. November 29, 2 | 2005-11-29 |
Remote access method for accessing dynacache data
App 20050257007 - Moore, Victor S. ; et al. | 2005-11-17 |
Componentized voice server with selectable internal and external speech detectors
App 20050246166 - Creamer, Thomas E. ; et al. | 2005-11-03 |
Voice browser implemented as a distributable component
App 20050246176 - Creamer, Thomas E. ; et al. | 2005-11-03 |
Barge-in capabilities of a voice browser
App 20050246173 - Creamer, Thomas E. ; et al. | 2005-11-03 |
Establishing call-based audio sockets within a componentized voice server
App 20050246175 - Creamer, Thomas E. ; et al. | 2005-11-03 |
Stateful session Enterprise Java Bean initialization method
App 20050246678 - Moore, Victor S. ; et al. | 2005-11-03 |
Enhanced media resource protocol messages
App 20050243981 - Creamer, Thomas E. ; et al. | 2005-11-03 |
Telecommunications voice server leveraging application web-server capabilities
App 20050243977 - Creamer, Thomas E. ; et al. | 2005-11-03 |
Pooling stateful session enterprise JAVA beans for reuse
App 20050246714 - Moore, Victor S. ; et al. | 2005-11-03 |
Interfacing an application server to remote resources using Enterprise Java Beans as interface components
App 20050246713 - Creamer, Thomas E. ; et al. | 2005-11-03 |
Method and system for error detection in a managed application environment
Grant 6,892,331 - Da Palma , et al. May 10, 2 | 2005-05-10 |
System uses application manager and master agent to communicate with mini-agents for remotely managing application resources distributed across multiple Java virtual machines
Grant 6,874,020 - Da Palma , et al. March 29, 2 | 2005-03-29 |
Location transparent event handling
Grant 6,868,543 - Nusbickel March 15, 2 | 2005-03-15 |
Method of automatically generating an SNMP management information base from extension-enabled management agents
App 20040122922 - Da Palma, William V. ; et al. | 2004-06-24 |
Providing extended bar code information via liquid crystal displays
App 20040118923 - Creamer, Thomas E. ; et al. | 2004-06-24 |
Electronic wallet for wireless computing device
App 20040122768 - Creamer, Thomas E. ; et al. | 2004-06-24 |
External event interrupt for server-side programs
App 20040111729 - Moore, Victor S. ; et al. | 2004-06-10 |
Telephony and voice interface for voice server system management
App 20040101122 - Da Palma, William V. ; et al. | 2004-05-27 |
Lightweight directory access protocol interface directory assistance systems
Grant 6,732,160 - Ambrosini , et al. May 4, 2 | 2004-05-04 |
SNMP interface to existing resource management extension-enabled management agents
App 20040024579 - Nusbickel, Wendi L. ; et al. | 2004-02-05 |
Extendible access control for lightweight directory access protocol
Grant 6,633,872 - Ambrosini , et al. October 14, 2 | 2003-10-14 |
Method for improving the performance of a web service by caching the most popular (real-time) information
Grant 6,633,874 - Nusbickel October 14, 2 | 2003-10-14 |
Lightweight Directory Access Protocol interface to directory assistance systems
App 20030191757 - Ambrosini, Martin A. ; et al. | 2003-10-09 |
Lightweight directory access protocol interface to directory assistance systems
Grant 6,609,121 - Ambrosini , et al. August 19, 2 | 2003-08-19 |
Method and system for error detection in a managed application environment
App 20030135781 - Da Palma, William V. ; et al. | 2003-07-17 |
Extendible access control for lightweight directory access protocol
App 20020078004 - Ambrosini, Martin A. ; et al. | 2002-06-20 |
Method of providing information from query results stored as source code files
Grant 6,205,440 - Nusbickel March 20, 2 | 2001-03-20 |
Extensible method and apparatus for retrieving files having unique record identifiers as file names during program execution
Grant 6,119,133 - Nusbickel , et al. September 12, 2 | 2000-09-12 |
Distribution of television signals to workstations
Grant 5,642,151 - Nusbickel , et al. June 24, 1 | 1997-06-24 |
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