MODERN CHAT

Mark For: MODERN CHAT® trademark registration is intended to cover the categories of online non-downloadable software for providing a platform to enable businesses to provide and obtain customer support, to assist in providing customer engagement tools, marketing, customer care, online commerce, and messaging to customers, and for facilitating interaction, connections, and digital communication and messaging conversations; Providing temporary use of online non-downloadable software for businesses and customers to engage with each other via electronic messaging and transmission of text, data, graphics, images, documents and multimedia; Providing temporary use of online non-downloadable software for enabling businesses to provide customer support, to assist in providing customer engagement tools, marketing, customer care, online commerce, and messaging to customers; Online non-downloadable software for providing a platform featuring software for connecting businesses and customers, namely, software for businesses to design, configure, and automate personalized customer experiences by delivering actionable mobile messages or other electronic communications; Providing temporary use of online non-downloadable software to provide a conversational interface between consumers and businesses by permitting businesses to communicate with their customers for the purposes of providing technical support, customer support, customer engagement, customer service, promoting products and services for sale via a messaging interface; Online non-downloadable software for businesses to view, analyze and import customer engagement data; Providing temporary use of online non-downloadable software for connecting businesses and customers, namely, software designed to enable businesses and their customers to communicate electronically by accessing a network of customer data; Providing temporary use of online non-downloadable software for providing customers with a live messaging interface on a business's website; Providing temporary use of online non-downloadable software featuring artificial intelligence-based communication for providing and facilitating customer engagement, customer service, and customer support; Application service provider featuring application programming interface (API) software for integration of third party applications with an online non-downloadable software platform for creating, managing, and operating online customer support communities, data storage, searching, retrieval, monitoring, and analysis of data; Providing online non-downloadable software including application programming interfaces (APIs) for use by third party applications and platforms to create, manage, and operate online customer support communities, data storage, searching, retrieval, monitoring, and analysis of online social media and online social network data; Providing online non-downloadable software for creating, managing, and operating online customer communities to capture, facilitate, manage, moderate, curate, analyze and share online user conversations between a business and consumers, gathering consumer feedback, and capturing recommendations; Providing online non-downloadable software for creating, managing, and operating online customer communities to capture and manage information on consumer demographics, consumer products and services, and consumer preferences for improving customer support, sales, marketing and product development; Providing online non-downloadable software for social media management, managing and enhancing customer care and managing and enhancing customer relationship management; Maintenance of computer software in the fields of social media management, managing and enhancing customer care and managing and enhancing customer relationship management.

Status

2020-07-14 UTC
⟳ Refresh

LIVE APPLICATION Awaiting Examination

Website	www.khoros.com
Research	OneLook Acronym Finder
Serial Number	90047632
Registration Number	6298681
Mark Literal Elements	MODERN CHAT
Mark Drawing Type	4 - STANDARD CHARACTER MARK
Mark Type	Service Mark
Current Location	NEW APPLICATION PROCESSING 2020-07-14
Basis	1(a)
Class Status	ACTIVE
Primary US Classes	100: Miscellaneous 101: Advertising and Business
Primary International Class	042 - Primary Class (Computer, scientific & legal) Scientific and technological services and research and design relating thereto: industrial analysis and research services; design and development of computer hardware and software; legal services.
Filed Use	Yes
Current Use	Yes
Intent To Use	No
Filed ITU	No
44D Filed	No
44E Current	No
66A Current	No
Current Basis	No
No Basis	No
Attorney Name	Scott S. Kokka
Attorney Docket Number	KHO-103TM

Timeline