Application

Under the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless it displays a valid OMB control number. PTO Form 1478 (Rev 09/2006)

OMB No. 0651-0009 (Exp 02/28/2021)

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Under the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless it displays a valid OMB control number. PTO Form 1478 (Rev 09/2006)

OMB No. 0651-0009 (Exp 02/28/2021)

Trademark/Service Mark Application, Principal Register

Serial Number: 90047632

Filing Date: 07/10/2020

To the Commissioner for Trademarks:

MARK: MODERN CHAT (Standard Characters, see mark)
The literal element of the mark consists of MODERN CHAT. The mark consists of standard characters, without claim to any particular font style, size, or color.
The applicant, Khoros, LLC, a limited liability company legally organized under the laws of Delaware, having an address of
      Building 1
      7300 Ranch Road 2222
      Austin, Texas 78730
      United States
      650-566-9921(phone)
      650-566-9921(fax)
      XXXX

requests registration of the trademark/service mark identified above in the United States Patent and Trademark Office on the Principal Register established by the Act of July 5, 1946 (15 U.S.C. Section 1051 et seq.), as amended, for the following:

International Class 042:  Online non-downloadable software for providing a platform to enable businesses to provide and obtain customer support, to assist in providing customer engagement tools, marketing, customer care, online commerce, and messaging to customers, and for facilitating interaction, connections, and digital communication and messaging conversations; Providing temporary use of online non-downloadable software for businesses and customers to engage with each other via electronic messaging and transmission of text, data, graphics, images, documents and multimedia; Providing temporary use of online non-downloadable software for enabling businesses to provide customer support, to assist in providing customer engagement tools, marketing, customer care, online commerce, and messaging to customers; Online non-downloadable software for providing a platform featuring software for connecting businesses and customers, namely, software for businesses to design, configure, and automate personalized customer experiences by delivering actionable mobile messages or other electronic communications; Providing temporary use of online non-downloadable software to provide a conversational interface between consumers and businesses by permitting businesses to communicate with their customers for the purposes of providing technical support, customer support, customer engagement, customer service, promoting products and services for sale via a messaging interface; Online non-downloadable software for businesses to view, analyze and import customer engagement data; Providing temporary use of online non-downloadable software for connecting businesses and customers, namely, software designed to enable businesses and their customers to communicate electronically by accessing a network of customer data; Providing temporary use of online non-downloadable software for providing customers with a live messaging interface on a business's website; Providing temporary use of online non-downloadable software featuring artificial intelligence-based communication for providing and facilitating customer engagement, customer service, and customer support; Application service provider featuring application programming interface (API) software for integration of third party applications with an online non-downloadable software platform for creating, managing, and operating online customer support communities, data storage, searching, retrieval, monitoring, and analysis of data; Providing online non-downloadable software including application programming interfaces (APIs) for use by third party applications and platforms to create, manage, and operate online customer support communities, data storage, searching, retrieval, monitoring, and analysis of online social media and online social network data; Providing online non-downloadable software for creating, managing, and operating online customer communities to capture, facilitate, manage, moderate, curate, analyze and share online user conversations between a business and consumers, gathering consumer feedback, and capturing recommendations; Providing online non-downloadable software for creating, managing, and operating online customer communities to capture and manage information on consumer demographics, consumer products and services, and consumer preferences for improving customer support, sales, marketing and product development; Providing online non-downloadable software for social media management, managing and enhancing customer care and managing and enhancing customer relationship management; Maintenance of computer software in the fields of social media management, managing and enhancing customer care and managing and enhancing customer relationship management

In International Class 042, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 04/07/2020, and first used in commerce at least as early as 04/07/2020, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) The first specimen consists of screen shots of a website showing the mark being used in connection with the applied-for goods and services; the second specimen is a press release published on a website showing the mark used in connection with the applied-for goods and services; the third specimen is a document obtained from Applicant's webpage showing the mark being used in connection with the applied-for goods and services; the fourth specimen is a blog post showing the mark being used in connection with the applied-for goods and services.

Original PDF file:
SPE0-731622189-2020071019 4613147247_._Specimen_1-_ Khoros_Modern_Chat_Webpag e.pdf
Converted PDF file(s) (8 pages)
Specimen File1
Specimen File2
Specimen File3
Specimen File4
Specimen File5
Specimen File6
Specimen File7
Specimen File8
Original PDF file:
SPE0-731622189-2020071019 4613147247_._Specimen_2-_ Modern_Chat_Press_Release __4-7-2020_.pdf
Converted PDF file(s) (4 pages)
Specimen File1
Specimen File2
Specimen File3
Specimen File4
Original PDF file:
SPE0-731622189-2020071019 4613147247_._Specimen_3-_ Modern_Chat_Features_Over view.pdf
Converted PDF file(s) (2 pages)
Specimen File1
Specimen File2
Original PDF file:
SPE0-731622189-2020071019 4613147247_._Specimen_4-_ Modern_Chat_Blog_Post__4- 7-2020_.pdf
Converted PDF file(s) (5 pages)
Specimen File1
Specimen File2
Specimen File3
Specimen File4
Specimen File5



For informational purposes only, applicant's website address is: www.khoros.com

The owner's/holder's proposed attorney information: Scott S. Kokka. Other appointed attorneys are Kenneth R. Backus, Jr.. Scott S. Kokka of Kokka & Backus, PC, is a member of the XX bar, admitted to the bar in XXXX, bar membership no. XXX, and the attorney(s) is located at
      Suite 300
      550 S. California Ave.
      Palo Alto, California 94306
      United States
      650-566-9921(phone)
      650-566-9921(fax)
      skokka@kokkalaw.com
The docket/reference number is KHO-103TM.
Scott S. Kokka submitted the following statement: The attorney of record is an active member in good standing of the bar of the highest court of a U.S. state, the District of Columbia, or any U.S. Commonwealth or territory.

The applicant's current Correspondence Information:

Scott S. Kokka

PRIMARY EMAIL FOR CORRESPONDENCE: skokka@kokkalaw.com        SECONDARY EMAIL ADDRESS(ES) (COURTESY COPIES): docketing@kokkalaw.com; kcleland@kokkalaw.com Requirement for Email and Electronic Filing: I understand that a valid email address must be maintained by the applicant owner/holder and the applicant owner's/holder's attorney, if appointed, and that all official trademark correspondence must be submitted via the Trademark Electronic Application System (TEAS).

A fee payment in the amount of $275 has been submitted with the application, representing payment for 1 class(es).

Declaration

	Basis: If the applicant is filing the application based on use in commerce under 15 U.S.C. § 1051(a): The signatory believes that the applicant is the owner of the trademark/service mark sought to be registered; The mark is in use in commerce and was in use in commerce as of the filing date of the application on or in connection with the goods/services in the application; The specimen(s) shows the mark as used on or in connection with the goods/services in the application and was used on or in connection with the goods/services in the application as of the application filing date; and To the best of the signatory's knowledge and belief, the facts recited in the application are accurate. And/Or If the applicant is filing the application based on an intent to use the mark in commerce under 15 U.S.C. § 1051(b), § 1126(d), and/or § 1126(e): The signatory believes that the applicant is entitled to use the mark in commerce; The applicant has a bona fide intention to use the mark in commerce and had a bona fide intention to use the mark in commerce as of the application filing date on or in connection with the goods/services in the application; and To the best of the signatory's knowledge and belief, the facts recited in the application are accurate.
	To the best of the signatory's knowledge and belief, no other persons, except, if applicable, concurrent users, have the right to use the mark in commerce, either in the identical form or in such near resemblance as to be likely, when used on or in connection with the goods/services of such other persons, to cause confusion or mistake, or to deceive.
	To the best of the signatory's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, the allegations and other factual contentions made above have evidentiary support.
	The signatory being warned that willful false statements and the like are punishable by fine or imprisonment, or both, under 18 U.S.C. § 1001, and that such willful false statements and the like may jeopardize the validity of the application or submission or any registration resulting therefrom, declares that all statements made of his/her own knowledge are true and all statements made on information and belief are believed to be true.

Declaration Signature

Signature: /Scott S. Kokka/   Date: 07/10/2020
Signatory's Name: Scott S. Kokka
Signatory's Position: Attorney of record, California, Texas, New York, and DC Bar Member
Payment Sale Number: 90047632
Payment Accounting Date: 07/10/2020

Serial Number: 90047632
Internet Transmission Date: Fri Jul 10 19:53:16 ET 2020
TEAS Stamp: USPTO/BAS-XX.XXX.XX.XX-20200710195316897
300-90047632-710a277a53e2f34c688b81c5fb8
36325a683db0806e9c2fba6ca4db76e44ecee8-C
C-53151026-20200710194613147247