SIMPLIFY

24/7 Customer, Inc.

Application Filed: 2012-01-20
Trademark Application Details
Trademark Logo SIMPLIFY

Mark For: SIMPLIFY™ trademark registration is intended to cover the categories of computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks. [all]

Status

2021-11-10 UTC
DEAD APPLICATION Refused Dismissed or Invalidated
This trademark application was refused, dismissed, or invalidated by the Office and this application is no longer active.


Research OneLook Acronym Finder
Serial Number85521331
Mark Literal ElementsSIMPLIFY
Mark Drawing Type4 - STANDARD CHARACTER MARK
Mark TypeTRADEMARK. SERVICE MARK
RegisterPRINCIPAL
Current LocationINTENT TO USE SECTION 2016-02-12
Basis1(b)
Class StatusACTIVE
Primary US Classes
  • 021: Electrical Apparatus, Machines and Supplies
  • 023: Cutlery, Machinery, Tools and Parts Thereof
  • 026: Measuring and Scientific Appliances
  • 036: Musical Instruments and Supplies
  • 038: Prints and Publications
Primary International Class
  • 009 - Primary Class
  • (Electrical and scientific apparatus) Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signaling, checking (supervision), lifesaving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
Filed UseNo
Current UseNo
Intent To UseYes
Filed ITUYes
44D FiledNo
44E CurrentNo
66A CurrentNo
Current BasisNo
No BasisNo
Attorney NameMichael A. Glenn
Attorney Docket Number110524-4000.
Law Office AssignedL40
Employee NameJOINER, KATINA JACKSON

Timeline

2012-01-20Application Filed
2015-05-19Published
2015-05-19Published for Opposition
2016-02-12Location: INTENT TO USE SECTION
2017-02-20Abandon
2017-02-20Status: Abandoned because no Statement of Use or Extension Request timely filed after Notice of Allowance was issued. To view all docume
2017-02-20Status: Dead/Abandoned
2018-07-08Transaction Date

Trademark Parties (Applicants & Owners)

Party: 4/7 Customer, Inc.
Address910 East Hamilton Avenue, Suite 240 Campbell, CALIFORNIA UNITED STATES 95008
Legal Entity TypeCorporation
Legal Entity StateCALIFORNIA

Documents

ApplicationMULTI2012-01-20
DrawingJPEG2012-01-20
XSearch Search SummaryXML2012-05-01
Offc Action OutgoingMULTI2012-05-04
Response to Office ActionXML2012-10-31
Amendment and Mail Process CompleteMULTI2012-11-02
Suspension LetterXML2012-11-20
Paper Correspondence IncomingTIFF2013-02-15
Amendment and Mail Process CompleteMULTI2013-02-28
Paper Correspondence IncomingTIFF2013-03-01
Amendment and Mail Process CompleteMULTI2013-03-08
Suspension LetterXML2013-03-31
Offc Action OutgoingMULTI2013-11-11
TEAS Rev, App and/or COA of Atty/Dom.RepXML2013-11-13
Response to Office ActionMULTI2014-05-12
Amendment and Mail Process CompleteMULTI2014-05-14
TRAM Snapshot of App at Pub for OppostnMULTI2014-06-28
TRAM Snapshot of App at Pub for OppostnMULTI2014-08-12
Offc Action OutgoingMULTI2014-08-19
TEAS Request Reconsideration after FOAXML2015-02-19
Amendment and Mail Process CompleteMULTI2015-02-21
TRAM Snapshot of App at Pub for OppostnMULTI2015-04-02
Publication & Issue Review CompleteMULTI2015-04-11
Notice of PublicationXML2015-04-29
Notification Of Notice of PublicationXML2015-04-29
OG Publication ConfirmationXML2015-05-19
Notice of AllowanceXML2015-07-14
Change of AddressXML2016-01-08
Extension of Time to File SOUMULTI2016-01-08
ITU Extension ApprovalXML2016-02-20
ITU Unit ActionMULTI2016-02-20
Extension of Time to File SOUMULTI2016-07-08
ITU Extension ApprovalXML2016-08-06
ITU Unit ActionMULTI2016-08-06
ITU Unit ActionMULTI2017-02-21
Notice of AbandonmentXML2017-02-21

Attorney of Record

Michael A. Glenn
Perkins Coie LLP
3150 Porter Drive
Palo Alto CA 94304

Good, Services, and Codes

(ABANDONED)
IC 009. US 021 023 026 036 038. G & S: Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks(ABANDONED)
IC 038. US 100 101 104. G & S: Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands

International Codes:9
U.S. Codes:021,023,026,036,038
International Codes:38
U.S. Codes:100,101,104
Type CodeType
GS0091Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks

Trademark Filing History

DescriptionDateProceeding Number
ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED2017-02-21
ABANDONMENT - NO USE STATEMENT FILED2017-02-2099999
NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED2016-08-06
EXTENSION 2 GRANTED2016-08-0571034
TEAS EXTENSION RECEIVED2016-07-08
EXTENSION 2 FILED2016-07-0871034
NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED2016-02-20
EXTENSION 1 GRANTED2016-02-1971034
CASE ASSIGNED TO INTENT TO USE PARALEGAL2016-02-1271034
TEAS EXTENSION RECEIVED2016-01-08
TEAS CHANGE OF CORRESPONDENCE RECEIVED2016-01-08
EXTENSION 1 FILED2016-01-0871034
NOA E-MAILED - SOU REQUIRED FROM APPLICANT2015-07-14
PUBLISHED FOR OPPOSITION2015-05-19
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED2015-05-19
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED2015-04-29
LAW OFFICE PUBLICATION REVIEW COMPLETED2015-04-1070629
APPROVED FOR PUB - PRINCIPAL REGISTER2015-04-01
TEAS/EMAIL CORRESPONDENCE ENTERED2015-02-2088889
TEAS REQUEST FOR RECONSIDERATION RECEIVED2015-02-19
CORRESPONDENCE RECEIVED IN LAW OFFICE2015-02-1988889
NOTIFICATION OF FINAL REFUSAL EMAILED2014-08-19
FINAL REFUSAL WRITTEN2014-08-1981899
FINAL REFUSAL E-MAILED2014-08-19
PREVIOUS ALLOWANCE COUNT WITHDRAWN2014-08-11
APPROVED FOR PUB - PRINCIPAL REGISTER2014-08-11
PREVIOUS ALLOWANCE COUNT WITHDRAWN2014-06-27
APPROVED FOR PUB - PRINCIPAL REGISTER2014-06-27
TEAS/EMAIL CORRESPONDENCE ENTERED2014-05-1388889
TEAS RESPONSE TO OFFICE ACTION RECEIVED2014-05-12
CORRESPONDENCE RECEIVED IN LAW OFFICE2014-05-1288889
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED2013-11-13
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED2013-11-13
NOTIFICATION OF NON-FINAL ACTION E-MAILED2013-11-116325
NON-FINAL ACTION WRITTEN2013-11-1181899
NON-FINAL ACTION E-MAILED2013-11-116325
SUSPENSION CHECKED – TO ATTORNEY FOR ACTION2013-10-0170629
SUSPENSION LETTER WRITTEN2013-03-3181899
NOTIFICATION OF LETTER OF SUSPENSION E-MAILED2013-03-316332
LETTER OF SUSPENSION E-MAILED2013-03-316332
CORRESPONDENCE RECEIVED IN LAW OFFICE2013-03-0770629
AMENDMENT FROM APPLICANT ENTERED2013-03-0770629
PAPER RECEIVED2013-03-01
CORRESPONDENCE RECEIVED IN LAW OFFICE2013-02-2770629
AMENDMENT FROM APPLICANT ENTERED2013-02-2770629
ASSIGNED TO LIE2013-02-1970629
PAPER RECEIVED2013-02-15
SUSPENSION LETTER WRITTEN2012-11-2081899
NOTIFICATION OF LETTER OF SUSPENSION E-MAILED2012-11-206332
LETTER OF SUSPENSION E-MAILED2012-11-206332
TEAS/EMAIL CORRESPONDENCE ENTERED2012-11-0188889
TEAS RESPONSE TO OFFICE ACTION RECEIVED2012-10-31
CORRESPONDENCE RECEIVED IN LAW OFFICE2012-10-3188889
NOTIFICATION OF NON-FINAL ACTION E-MAILED2012-05-046325
NON-FINAL ACTION WRITTEN2012-05-0481899
NON-FINAL ACTION E-MAILED2012-05-046325
ASSIGNED TO EXAMINER2012-04-2781899
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM2012-01-25
NEW APPLICATION ENTERED IN TRAM2012-01-24

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