U.S. patent application number 15/295879 was filed with the patent office on 2017-05-18 for apparatus and methods for evaluating a quality of a locate operation for underground utilities.
The applicant listed for this patent is CertusView Technologies, LLC. Invention is credited to Curtis Chambers, Steven Nielsen, David Pennington.
Application Number | 20170140321 15/295879 |
Document ID | / |
Family ID | 56079421 |
Filed Date | 2017-05-18 |
United States Patent
Application |
20170140321 |
Kind Code |
A1 |
Nielsen; Steven ; et
al. |
May 18, 2017 |
APPARATUS AND METHODS FOR EVALUATING A QUALITY OF A LOCATE
OPERATION FOR UNDERGROUND UTILITIES
Abstract
Methods and apparatus for assessing a locate and marking
operation. Ticket information is received regarding the locate and
marking operation prior to performance. Following performance, a
locate manifest is received that includes a digital image
associated with a dig area for which the operation was performed.
One or more electronic indications are provided, based at least in
part on a comparison of the ticket information and the locate
manifest, of a quality assessment of the locate and marking
operation. The electronic indication(s) indicate one of: 1) a
satisfactory operation; 2) an unsatisfactory operation requiring
further quality control assessment and/or at least partial
re-performance; or 3) a satisfactory operation, but nonetheless
requiring technician coaching. An electronic record is generated of
the quality assessment of the locate and marking operation based on
the electronic indication(s).
Inventors: |
Nielsen; Steven; (North Palm
Beach, FL) ; Chambers; Curtis; (Palm Beach Gardens,
FL) ; Pennington; David; (Huntsville, AL) |
|
Applicant: |
Name |
City |
State |
Country |
Type |
CertusView Technologies, LLC |
Palm Beach Gardens |
FL |
US |
|
|
Family ID: |
56079421 |
Appl. No.: |
15/295879 |
Filed: |
October 17, 2016 |
Related U.S. Patent Documents
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Application
Number |
Filing Date |
Patent Number |
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15018751 |
Feb 8, 2016 |
9473626 |
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15295879 |
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14802679 |
Jul 17, 2015 |
9256849 |
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15018751 |
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14665518 |
Mar 23, 2015 |
9317830 |
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14802679 |
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14075011 |
Nov 8, 2013 |
8990100 |
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14665518 |
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12572260 |
Oct 1, 2009 |
8612271 |
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14075011 |
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12572202 |
Oct 1, 2009 |
9208464 |
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12572260 |
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12571356 |
Sep 30, 2009 |
9208458 |
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12572260 |
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12493109 |
Jun 26, 2009 |
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12571356 |
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12204454 |
Sep 4, 2008 |
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12493109 |
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12569192 |
Sep 29, 2009 |
8620587 |
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12571356 |
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61102186 |
Oct 2, 2008 |
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61102169 |
Oct 2, 2008 |
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61076253 |
Jun 27, 2008 |
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61102122 |
Oct 2, 2008 |
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Current U.S.
Class: |
1/1 |
Current CPC
Class: |
E04B 1/0007 20130101;
H04M 3/42348 20130101; G06Q 10/06398 20130101; G06Q 10/06395
20130101; F41H 11/00 20130101; G06F 16/00 20190101; G06Q 10/06
20130101; E02D 29/00 20130101; G06F 15/16 20130101; G06Q 99/00
20130101 |
International
Class: |
G06Q 10/06 20060101
G06Q010/06 |
Claims
1. An apparatus for facilitating a quality assessment of a locate
and marking operation performed by a first locate technician, the
apparatus comprising: a communication interface; a memory to store
processor-executable instructions; and a processing unit coupled to
the communication interface and the memory, wherein upon execution
of the processor-executable instructions by the processing unit,
the processing unit: A) controls the communication interface to
receive original ticket information regarding the locate and
marking operation as provided to the first locate technician prior
to performing the locate and marking operation; B) controls the
communication interface to receive a locate manifest regarding the
locate and marking operation as performed by the first locate
technician, the locate and marking operation comprising identifying
a presence or an absence of at least one underground facility
within a dig area by placing at least one locate mark in the dig
area, wherein at least a portion of the dig area is to be excavated
or disturbed during excavation activities, the locate manifest
including at least one digital image associated with the dig area,
the at least one digital image showing the at least one locate mark
placed in the dig area or at least one digital representation of
the at least one locate mark; C) processes at least one electronic
indication of the quality assessment of the locate and marking
operation, the quality assessment based at least in part on the
original ticket information received in A) and the at least one
digital image included in the locate manifest received in B), the
at least one electronic indication indicating one of: C1) that the
locate and marking operation is satisfactory; C2) that the locate
and marking operation is unsatisfactory and requires further
quality control assessment and/or at least partial re-performance
of the locate and marking operation; or C3) that the locate and
marking operation is satisfactory but the first locate technician
requires coaching; and D) generates an electronic record of the
quality assessment of the locate and marking operation based on
C).
2. The apparatus of claim 1, wherein the processing unit further
maintains a numerical count of satisfactory locate and marking
operations, unsatisfactory locate and marking operations, and
locate and marking operations requiring coaching based on C).
3. The apparatus of claim 1, wherein the processing unit further
controls the communication interface in B) to receive the locate
manifest via email.
4. The apparatus of claim 1, wherein the original ticket
information comprises at least one of: a ticket number; an address
or other location information regarding the dig area; and at least
one member code identifying a facility owner of the at least one
underground facility.
5. The apparatus of claim 1, wherein the at least one digital image
included in the locate manifest comprises at least one of: a first
photograph that identifies a location of the dig area; a second
photograph of a paper manifest or a log of the ticket, the dig
area, and/or the at least one locate mark; and a third photograph
of the dig area showing the at least one locate mark placed in the
dig area.
6. The apparatus of claim 5, wherein the first photograph includes
a street number on a mailbox or on a building, or a serial number
on a telephone pole.
7. The apparatus of claim 5, wherein the at least one digital image
includes a marked-up image of a geographic area surrounding the dig
area, the marked-up image including the at least one digital
representation of the at least one locate mark electronically
overlaid thereon.
8. The apparatus of claim 5, wherein the at least one digital image
comprises GPS data associated with the dig area.
9. The apparatus of claim 1, wherein the locate manifest further
comprises at least one of: a time, date and/or duration of the
locate and marking operation; a ticket number for the ticket
associated with the locate manifest; an address or other location
information regarding the dig area; at least one first identifier
for a facility owner of the at least one underground facility; at
least one second identifier relating to work performed during the
locate and marking operation; a third identifier for a party
requesting the locate and marking operation; a fourth identifier
for the first locate technician performing the locate and marking
operation; a signature of the first locate technician; a fifth
identifier for a crew to which the first locate technician belongs;
at least one sixth identifier for one or more types of locate
markings used for the locate and marking operation; and one or more
notes made by the first locate technician.
10. The apparatus of claim 1, further comprising at least one
display device, wherein the processing unit further controls the at
least one display device to display at least a portion of the
locate manifest and at least some of the original ticket
information.
11. The apparatus of claim 10, wherein: the displayed portion of
the locate manifest comprises the at least one digital image and a
work performed text display field; and the displayed original
ticket information includes a ticket manifest text display
field.
12. The apparatus of claim 11, wherein the processing unit
processes the at least one electronic indication of the quality
assessment of the locate and marking operation in C) based at least
in part on a comparison of the at least one digital image with the
ticket manifest text display field and the work performed text
display field.
13. The apparatus of claim 10, wherein the processing unit further
controls the at least one display device to display at least one
icon representing the quality assessment of the locate and marking
operation.
14. The apparatus of claim 13, wherein the at least one icon
includes: an approved icon representing a satisfactory locate and
marking operation; a QC icon representing an unsatisfactory locate
and marking operation; and a coach icon representing that the first
locate technician requires coaching.
15. The apparatus of claim 14, further comprising at least one user
input device, wherein the processing unit acquires a selection, via
the at least one user input device, of one of the approved icon,
the QC icon, and the coach icon so as to receive the at least one
electronic indication indicating one of C1), C2) and C3).
16. The apparatus of claim 1, wherein if the at least one
electronic indication indicates C2), the processing unit further
controls the communication interface to transmit the original
ticket information and the locate manifest to a quality control
approver for further review of the locate and marking
operation.
17. A non-transitory computer-readable storage medium encoded with
instructions that, when executed on at least one processing unit,
perform a method for documenting a quality assessment of a locate
and marking operation performed by a first locate technician, the
method comprising: A) electronically receiving original ticket
information regarding the locate and marking operation as provided
to the first locate technician prior to performing the locate and
marking operation; B) electronically receiving a locate manifest
regarding the locate and marking operation as performed by the
first locate technician, the locate and marking operation
comprising identifying a presence or an absence of at least one
underground facility within a dig area by placing at least one
locate mark in the dig area, wherein at least a portion of the dig
area is to be excavated or disturbed during excavation activities,
the locate manifest including at least one digital image associated
with the dig area, the at least one digital image showing the at
least one locate mark placed in the dig area or at least one
digital representation of the at least one locate mark; C)
processing at least one electronic indication of the quality
assessment of the locate and marking operation, the quality
assessment based at least in part on the original ticket
information received in A) and the at least one digital image
included in the locate manifest received in B), the at least one
electronic indication indicating one of: C1) that the locate and
marking operation is satisfactory; C2) that the locate and marking
operation is unsatisfactory and requires further quality control
assessment and/or at least partial re-performance of the locate and
marking operation; or C3) that the locate and marking operation is
satisfactory but the first locate technician requires coaching; and
D) generating an electronic record of the quality assessment of the
locate and marking operation based on C).
18. A method for assessing a locate and marking operation performed
by a first locate technician, the method comprising: A) receiving
original ticket information regarding the locate and marking
operation as provided to the first locate technician prior to
performing the locate and marking operation; B) electronically
receiving, via a communication interface, a locate manifest
regarding the locate and marking operation as performed by the
first locate technician, the locate and marking operation
comprising identifying a presence or an absence of at least one
underground facility within a dig area by placing at least one
locate mark in the dig area, wherein at least a portion of the dig
area is to be excavated or disturbed during excavation activities,
the locate manifest including at least one digital image associated
with the dig area, the at least one digital image showing the at
least one locate mark placed in the dig area or at least one
digital representation of the at least one locate mark; C)
providing at least one electronic indication, via a processing
unit, based at least in part on a comparison of the original ticket
information received in A) and the at least one digital image
included in the locate manifest received in B), of a quality
assessment of the locate and marking operation, the at least one
electronic indication indicating one of: C1) that the locate and
marking operation is satisfactory; C2) that the locate and marking
operation is unsatisfactory and requires further quality control
assessment and/or at least partial re-performance of the locate and
marking operation; or C3) that the locate and marking operation is
satisfactory but the first locate technician requires coaching; and
D) generating, via the processing unit, an electronic record of the
quality assessment of the locate and marking operation based on
C).
19. The method of claim 20, further comprising: maintaining a
numerical count of satisfactory locate and marking operations,
unsatisfactory locate and marking operations, and locate and
marking operations requiring coaching based on C).
20. The method of claim 20, wherein B) comprises receiving the
locate manifest via email.
21. The method of claim 20, wherein the original ticket information
comprises at least one of: a ticket number; an address or other
location information regarding the dig area; and at least one
member code identifying a facility owner of the at least one
underground facility.
22. The method of claim 20, wherein the at least one digital image
included in the locate manifest comprises at least one of: a first
photograph that identifies a location of the dig area; a second
photograph of a paper manifest or a log of the ticket, the dig
area, and/or the at least one locate mark; and a third photograph
of the dig area showing the at least one locate mark placed in the
dig area.
23. The method of claim 24, wherein the first photograph includes a
street number on a mailbox or on a building, or a serial number on
a telephone pole.
24. The method of claim 20, wherein the at least one digital image
includes a marked-up image of a geographic area surrounding the dig
area, the marked-up image including the at least one digital
representation of the at least one locate mark electronically
overlaid thereon.
25. The method of claim 20, wherein the at least one digital image
comprises GPS data associated with the dig area.
26. The method of claim 20, wherein B) comprises receiving the
locate manifest including at least one of: a time, date and/or
duration of the locate and marking operation; a ticket number for
the ticket associated with the locate manifest; an address or other
location information regarding the dig area; at least one first
identifier for a facility owner of the at least one underground
facility; at least one second identifier relating to work performed
during the locate and marking operation; a third identifier for a
party requesting the locate and marking operation; a fourth
identifier for the first locate technician performing the locate
and marking operation; a signature of the first locate technician;
a fifth identifier for a crew to which the first locate technician
belongs; at least one sixth identifier for one or more types of
locate markings used for the locate and marking operation; and one
or more notes made by the first locate technician.
27. The method of claim 20, further comprising: displaying, via at
least one display device, at least a portion of the locate manifest
and at least some of the original ticket information.
28. The method of claim 29, wherein: the displayed portion of the
locate manifest comprises the at least one digital image and a work
performed text display field; and the displayed original ticket
information includes a ticket manifest text display field.
29. The method of claim 30, further comprising: providing the at
least one electronic indication of the quality assessment of the
locate and marking operation in C) based at least in part on a
comparison of the at least one digital image with the ticket
manifest text display field and the work performed text display
field.
30. The method of claim 29, further comprising: displaying at least
one icon representing the quality assessment of the locate and
marking operation.
31. The method of claim 30, wherein the at least one icon includes:
an approved icon representing a satisfactory locate and marking
operation; a QC icon representing an unsatisfactory locate and
marking operation; and a coach icon representing that the first
locate technician requires coaching.
32. The method of claim 31, further comprising: acquiring a
selection, via at least one user input device, of one of the
approved icon, the QC icon, and the coach icon so as to receive the
at least one electronic indication indicating one of C1), C2) and
C3).
33. The method of claim 20, wherein the at least one electronic
indication indicates C2), and wherein the method further comprises:
controlling a communication interface to transmit the original
ticket information and the locate manifest to a quality control
approver for further review of the locate and marking
operation.
34. The apparatus of claim 1, wherein the processing unit processes
the at least one electronic indication indicating one of C1), C2)
and C3) based at least in part on the locate manifest, the original
ticket information, and at least one of: a time required to
complete the locate and marking operation; a time at which the
locate and marking operation was performed; a cost of the locate
and marking operation; one or more conditions associated with the
dig area; a number of facilities to be located as indicated in the
original ticket information; a discrepancy between the facilities
to be located as indicated in the original ticket information, but
not indicated as marked in the locate manifest; and an efficiency
with which the first locate technician performed the locate and
marking operation.
35. The apparatus of claim 1, wherein the processing unit
associates the locate manifest with the original ticket information
and controls the memory to store the original ticket information,
the associated locate manifest and the at least one electronic
indication so as to archive the electronic record of the quality
assessment of the locate and marking operation.
40. The method of claim 20, wherein C) comprises providing the at
least one electronic indication indicating one of C1), C2) and C3)
based at least in part on the locate manifest, the original ticket
information, and at least one of: a time required to complete the
locate and marking operation; a time at which the locate and
marking operation was performed; a cost of the locate and marking
operation; one or more conditions associated with the dig area; a
number of facilities to be located as indicated in the original
ticket information; a discrepancy between the facilities to be
located as indicated in the original ticket information, but not
indicated as marked in the locate manifest; and an efficiency with
which the first locate technician performed the locate and marking
operation.
41. The method of claim 20, further comprising: E) associating the
locate manifest with the original ticket information; and F)
storing the original ticket information, the locate manifest and
the at least one electronic indication in a memory so as to archive
the electronic record of the quality assessment of the locate and
marking operation.
Description
CROSS-REFERENCES TO RELATED APPLICATIONS
[0001] The present application claims a priority benefit, under 35
U.S.C. .sctn.120, as a continuation (CON) of U.S. Non-provisional
patent application Ser. No. 15/018,751, filed Feb. 8, 2016,
entitled "Apparatus and Methods for Evaluating a Quality of a
Locate Operation for Underground Utilities." (Atty. Docket No.
DYCO-053/05US (319976-2100)).
[0002] U.S. Non-provisional patent application Ser. No. 15/018,751,
filed Feb. 8, 2016, claims a priority benefit, under 35 U.S.C.
.sctn.120, as a continuation (CON) of U.S. Non-provisional patent
application Ser. No. 14/802,679, filed Jul. 17, 2015, entitled
"Apparatus and Methods for Evaluating a Quality of a Locate
Operation for Underground Utilities." (Atty. Docket No.
DYCO-053/03US (319976-2089)).
[0003] Ser. No. 14/802,679 claims a priority benefit, under 35
U.S.C. .sctn.120, as a continuation (CON) of U.S. Non-provisional
patent application Ser. No. 14/665,518, filed Mar. 23, 2015,
entitled "Methods and Apparatus for Analyzing Locate and Marking
Operations." (Atty. Docket No. DYCO-053/02US (319976-2075)).
[0004] Ser. No. 14/665,518 claims a priority benefit, under 35
U.S.C. .sctn.120, as a continuation (CON) of U.S. Non-provisional
patent application Ser. No. 14/075,011, filed Nov. 8, 2013,
entitled "Methods and Apparatus for Analyzing Locate and Marking
Operations with Respect to Environmental Landmarks." (Atty. Docket
No. DYCO-053/01US (319976-2023)).
[0005] Ser. No. 14/075,011, filed Nov. 8, 2013, claims a priority
benefit, under 35 U.S.C. .sctn.120, as a continuation (CON) of U.S.
Non-provisional patent application Ser. No. 12/572,260, filed Oct.
1, 2009, entitled "Methods and Apparatus for Analyzing Locate and
Marking Operations With Respect to Environmental Landmarks." (Atty.
Docket No. DYCO-053/00US (319976-2218)).
[0006] Ser. No. 12/572,260 claims a priority benefit, under 35
U.S.C. .sctn.120, as a continuation-in-part (CIP) of U.S.
Non-provisional patent application Ser. No. 12/572,202, filed Oct.
1, 2009, entitled "Methods and Apparatus for Analyzing Locate and
Marking Operations With Respect to Historical Information," (Atty.
Docket No. DYCO-013/01US (319976-2119)) which in turn claims a
priority benefit, under 35 U.S.C. .sctn.119(e), of U.S. Provisional
Patent Application Ser. No. 61/102,186, filed on Oct. 2, 2008,
entitled "Data Acquisition System For And Method Of Analyzing
Locate Operations With Respect To Historical Tickets." (Atty.
Docket No. DYCO-013/00US (319976-2118)).
[0007] Ser. No. 12/572,260 claims a priority benefit, under 35
U.S.C. .sctn.120, as a continuation-in-part (CIP) of U.S.
Non-provisional patent application Ser. No. 12/571,356, filed Sep.
30, 2009, entitled "Methods and Apparatus for Analyzing Locate and
Marking Operations With Respect to Facilities Maps," (Atty. Docket
No. DYCO-012/01US (319976-2116)) which in turn claims a priority
benefit, under 35 U.S.C. .sctn.119(e), of U.S. Provisional Patent
Application Ser. No. 61/102,169, filed on Oct. 2, 2008, entitled
"Data Acquisition System For And Method Of Analyzing Locate
Operations With Respect To Facilities Maps." (Atty. Docket No.
DYCO-012/00US (319976-2298)).
[0008] Ser. No. 12/571,356 also claims a priority benefit, under 35
U.S.C. .sctn.120, as a continuation-in-part (CIP) of U.S.
Non-provisional patent application Ser. No. 12/493,109, filed Jun.
26, 2009, entitled "Methods and Apparatus for Quality Assessment of
a Field Service Operation." (Atty. Docket No. DYCO-041/00US
(319976-2324)).
[0009] Ser. No. 12/493,109 also claims a priority benefit, under 35
U.S.C. .sctn.120, as a continuation-in-part (CIP) of U.S.
Non-provisional patent application Ser. No. 12/204,454, filed Sep.
4, 2008, entitled "Ticket Approval System and Method of Performing
Quality Control in Field Service Applications," (Atty. Docket No.
DYCO-004/01US (319976-2273)) which in turn claims a priority
benefit, under 35 U.S.C. .sctn.119(e), of U.S. Provisional Patent
Application Ser. No. 61/076,253, filed on Jun. 27, 2008, entitled
"Ticket Approval System and Method of Performing Quality Control in
Field Service Applications." (Atty. Docket No. DYCO-004/00US
(319976-2272)).
[0010] Ser. No. 12/571,356 also claims a priority benefit, under 35
U.S.C. .sctn.120, as a continuation-in-part (CIP) of U.S.
Non-provisional application Ser. No. 12/569,192, filed on Sep. 29,
2009, entitled "Methods, Apparatus, and Systems for Generating
Electronic Records of Locate and Marking Operations, and Combined
Locate and Marking Apparatus for Same," (Atty. Docket No.
DYCO-010/01US (319976-2115)) which in turn claims the benefit,
under 35 U.S.C. .sctn.119(e), of U.S. Provisional Application Ser.
No. 61/102,122, filed on Oct. 2, 2008, entitled "Combination Locate
and Marking Device With a Data Acquisition System Installed
Therein, and Associated Methods." (Atty. Docket No. DYCO-010/00US
(319976-2290)).
[0011] Each of the above-identified applications is incorporated by
reference herein in its entirety.
BACKGROUND
[0012] Field service operations may be any operation in which
companies dispatch technicians and/or other staff to perform
certain activities, for example, installations, services and/or
repairs. Field service operations may exist in various industries,
examples of which include, but are not limited to, network
installations, utility installations, security systems,
construction, medical equipment, heating, ventilating and air
conditioning (HVAC) and the like.
[0013] An example of a field service operation in the construction
industry is a so-called "locate and marking operation," also
commonly referred to more simply as a "locate operation" (or
sometimes merely as "a locate"). In a typical locate operation, a
locate technician visits a work site in which there is a plan to
disturb the ground (e.g., excavate, dig one or more holes and/or
trenches, bore, etc.) so as to determine a presence or an absence
of one or more underground facilities (such as various types of
utility cables and pipes) in a dig area to be excavated or
disturbed at the work site. In some instances, a locate operation
may be requested for a "design" project, in which there may be no
immediate plan to excavate or otherwise disturb the ground, but
nonetheless information about a presence or absence of one or more
underground facilities at a work site may be valuable to inform a
planning, permitting and/or engineering design phase of a future
construction project.
[0014] In many states, an excavator who plans to disturb ground at
a work site is required by law to notify any potentially affected
underground facility owners prior to undertaking an excavation
activity. Advanced notice of excavation activities may be provided
by an excavator (or another party) by contacting a "one-call
center." One-call centers typically are operated by a consortium of
underground facility owners for the purposes of receiving
excavation notices and in turn notifying facility owners and/or
their agents of a plan to excavate. As part of an advanced
notification, excavators typically provide to the one-call center
various information relating to the planned activity, including a
location (e.g., address) of the work site and a description of the
dig area to be excavated or otherwise disturbed at the work
site.
[0015] FIG. 1 illustrates an example in which a locate operation is
initiated as a result of an excavator 110 providing an excavation
notice to a one-call center 120. An excavation notice also is
commonly referred to as a "locate request," and may be provided by
the excavator to the one-call center via an electronic mail
message, information entry via a website maintained by the one-call
center, or a telephone conversation between the excavator and a
human operator at the one-call center. The locate request may
include an address or some other location-related information
describing the geographic location of a work site at which the
excavation is to be performed, as well as a description of the dig
area (e.g., a text description), such as its location relative to
certain landmarks and/or its approximate dimensions, within which
there is a plan to disturb the ground at the work site. One-call
centers similarly may receive locate requests for design projects
(for which, as discussed above, there may be no immediate plan to
excavate or otherwise disturb the ground).
[0016] Using the information provided in a locate request for
planned excavation or design projects, the one-call center
identifies certain underground facilities that may be present at
the indicated work site. For this purpose, many one-call centers
typically maintain a collection "polygon maps" which indicate,
within a given geographic area over which the one-call center has
jurisdiction, generally where underground facilities may be found
relative to some geographic reference frame or coordinate
system.
[0017] Polygon maps typically are provided to the one-call centers
by underground facilities owners within the jurisdiction of the one
call center ("members" of the one-call center). A one-call center
first provides the facility owner/member with one or more maps
(e.g., street or property maps) within the jurisdiction, on which
are superimposed some type of grid or coordinate system employed by
the one-call center as a geographic frame of reference. Using the
maps provided by the one-call center, the respective facilities
owners/members draw one or more polygons on each map to indicate an
area within which their facilities generally are disposed
underground (without indicating the facilities themselves). These
polygons themselves do not precisely indicate geographic locations
of respective underground facilities; rather, the area enclosed by
a given polygon generally provides an over-inclusive indication of
where a given facilities owner's underground facilities are
disposed. Different facilities owners/members may draw polygons of
different sizes around areas including their underground
facilities, and in some instances such polygons can cover
appreciably large geographic regions (e.g., an entire subdivision
of a residential area), which may further obfuscate the
actual/precise location of respective underground facilities.
[0018] Based on the polygon maps collected from the facilities
owners/members, the one-call center may in some instances create
composite polygon maps to show polygons of multiple different
members on a single map. Whether using single member or composite
polygon maps, the one-call center examines the address or location
information provided in the locate request and identifies a
significant buffer zone around an identified work site so as to
make an over-inclusive identification of facilities owners/members
that may have underground facilities present (e.g., to err on the
side of caution). In particular, based on this generally
over-inclusive buffer zone around the identified work site (and in
some instances significantly over-inclusive buffer zone), the
one-call center consults the polygon maps to identify which member
polygons intersect with all or a portion of the buffer zone so as
to notify these underground facility owners/members and/or their
agents of the proposed excavation or design project. Again, it
should be appreciated that the buffer zones around an indicated
work site utilized by one-call centers for this purpose typically
embrace a geographic area that includes but goes well beyond the
actual work site, and in many cases the geographic area enclosed by
a buffer zone is significantly larger than the actual dig area in
which excavation or other similar activities are planned.
Similarly, as noted above, the area enclosed by a given member
polygon generally does not provide a precise indication of where
one or more underground facilities may in fact be found.
[0019] In some instances, one-call centers may also or
alternatively have access to various existing maps of underground
facilities in their jurisdiction, referred to as "facilities maps."
Facilities maps typically are maintained by facilities
owners/members within the jurisdiction and show, for respective
different utility types, where underground facilities purportedly
may be found relative to some geographic reference frame or
coordinate system (e.g., a grid, a street or property map, GPS
latitude and longitude coordinates, etc.). Facilities maps
generally provide somewhat more detail than polygon maps provided
by facilities owners/members; however, in some instances the
information contained in facilities maps may not be accurate and/or
complete. For at least this reason, whether using polygon maps or
facilities maps, as noted above the one-call center utilizes a
significant buffer zone around an identified work site so as to
make an over-inclusive identification of facilities owners/members
that may have underground facilities present.
[0020] Once facilities implicated by the locate request are
identified by a one-call center (e.g., via the polygon map/buffer
zone process), the one-call center generates a "locate request
ticket" (also known as a "locate ticket," or simply a "ticket").
The locate request ticket essentially constitutes an instruction to
inspect a work site and typically identifies the work site of the
proposed excavation or design and a description of the dig area,
typically lists on the ticket all of the underground facilities
that may be present at the work site (e.g., by providing a member
code for the facility owner whose polygon falls within a given
buffer zone), and may also include various other information
relevant to the proposed excavation or design (e.g., the name of
the excavation company, a name of a property owner or party
contracting the excavation company to perform the excavation,
etc.). The one-call center sends the ticket to one or more
underground facility owners 140 and/or one or more locate service
providers 130 (who may be acting as contracted agents of the
facility owners) so that they can conduct a locate and marking
operation to verify a presence or absence of the underground
facilities in the dig area. For example, in some instances, a given
underground facility owner 140 may operate its own fleet of locate
technicians (e.g., locate technician 145), in which case the
one-call center 120 may send the ticket to the underground facility
owner 140. In other instances, a given facility owner may contract
with a locate service provider to receive locate request tickets
and perform a locate and marking operation in response to received
tickets on their behalf.
[0021] Upon receiving the locate ticket, a locate service provider
or a facility owner (hereafter referred to as a "ticket recipient")
may dispatch a locate technician to the work site of planned
excavation to determine a presence or absence of one or more
underground facilities in the dig area to be excavated or otherwise
disturbed. A typical first step for the locate technician includes
utilizing an underground facility "locate device," which is an
instrument or set of instruments (also referred to commonly as a
"locate set") for detecting facilities that are concealed in some
manner, such as cables and pipes that are located underground. The
locate device is employed by the technician to verify the presence
or absence of underground facilities indicated in the locate
request ticket as potentially present in the dig area (e.g., via
the facility owner member codes listed in the ticket). This process
is often referred to as a "locate operation."
[0022] In one example of a locate operation, an underground
facility locate device is used to detect electromagnetic fields
that are generated by an applied signal provided along a length of
a target facility to be identified. In this example, a locate
device may include both a signal transmitter to provide the applied
signal (e.g., which is coupled by the locate technician to a tracer
wire disposed along a length of a facility), and a signal receiver
which is generally a hand-held apparatus carried by the locate
technician as the technician walks around the dig area to search
for underground facilities. The transmitter is connected via a
connection point to a target object (in this example, underground
facility) located in the ground, and generates the applied signal
coupled to the underground facility via the connection point (e.g.,
to a tracer wire along the facility), resulting in the generation
of a magnetic field. The magnetic field in turn is detected by the
locate receiver, which itself may include one or more detection
antenna. The locate receiver indicates a presence of a facility
when it detects electromagnetic fields arising from the applied
signal. Conversely, the absence of a signal detected by the locate
receiver generally indicates the absence of the target
facility.
[0023] In yet another example, a locate device employed for a
locate operation may include a single instrument, similar in some
respects to a conventional metal detector. In particular, such an
instrument may include an oscillator to generate an alternating
current that passes through a coil, which in turn produces a first
magnetic field. If a piece of electrically conductive metal is in
close proximity to the coil (e.g., if an underground facility
having a metal component is below/near the coil of the instrument),
eddy currents are induced in the metal and the metal produces its
own magnetic field, which in turn affects the first magnetic field.
The instrument may include a second coil to measure changes to the
first magnetic field, thereby facilitating detection of metallic
objects.
[0024] In addition to the locate operation, the locate technician
also generally performs a "marking operation," in which the
technician marks the presence (and in some cases the absence) of a
given underground facility in the dig area based on the various
signals detected (or not detected) during the locate operation. For
this purpose, the locate technician conventionally utilizes a
"marking device" to dispense a marking material on, for example,
the ground, pavement, or other surface along a detected underground
facility. Marking material may be any material, substance,
compound, and/or element, used or which may be used separately or
in combination to mark, signify, and/or indicate. Examples of
marking materials may include, but are not limited to, paint,
chalk, dye, and/or iron. Marking devices, such as paint marking
wands and/or paint marking wheels, provide a convenient method of
dispensing marking materials onto surfaces, such as onto the
surface of the ground or pavement.
[0025] In some environments, arrows, flags, darts, or other types
of physical marks may be used to mark the presence or absence of an
underground facility in a dig area, in addition to or as an
alternative to a material applied to the ground (such as paint,
chalk, dye, tape) along the path of a detected utility. The marks
resulting from any of a wide variety of materials and/or objects
used to indicate a presence or absence of underground facilities
generally are referred to as "locate marks." Often, different color
materials and/or physical objects may be used for locate marks,
wherein different colors correspond to different utility types. For
example, the American Public Works Association (APWA) has
established a standardized color-coding system for utility
identification for use by public agencies, utilities, contractors
and various groups involved in ground excavation (e.g.,
red=electric power lines and cables; blue=potable water;
orange=telecommunication lines; yellow=gas, oil, steam). In some
cases, the technician also may provide one or more marks to
indicate that no facility was found in the dig area (sometimes
referred to as a "clear").
[0026] As mentioned above, the foregoing activity of identifying
and marking a presence or absence of one or more underground
facilities generally is referred to for completeness as a "locate
and marking operation." However, in light of common parlance
adopted in the construction industry, and/or for the sake of
brevity, one or both of the respective locate and marking functions
may be referred to in some instances simply as a "locate operation"
or a "locate" (i.e., without making any specific reference to the
marking function). Accordingly, it should be appreciated that any
reference in the relevant arts to the task of a locate technician
simply as a "locate operation" or a "locate" does not necessarily
exclude the marking portion of the overall process. At the same
time, in some contexts a locate operation is identified separately
from a marking operation, wherein the former relates more
specifically to detection-related activities and the latter relates
more specifically to marking-related activities.
[0027] Inaccurate locating and/or marking of underground facilities
can result in physical damage to the facilities, property damage,
and/or personal injury during the excavation process that, in turn,
can expose a facility owner or contractor to significant legal
liability. When underground facilities are damaged and/or when
property damage or personal injury results from damaging an
underground facility during an excavation, the excavator may assert
that the facility was not accurately located and/or marked by a
locate technician, while the locate contractor who dispatched the
technician may in turn assert that the facility was indeed properly
located and marked. Proving whether the underground facility was
properly located and marked can be difficult after the excavation
(or after some damage, e.g., a gas explosion), because in many
cases the physical locate marks (e.g., the marking material or
other physical marks used to mark the facility on the surface of
the dig area) will have been disturbed or destroyed during the
excavation process (and/or damage resulting from excavation).
SUMMARY
[0028] As discussed above, in various field service operations, a
number of field technicians typically are dispatched to perform
field operations at any given time, and over any given time period
each technician may be assigned numerous work orders, or "tickets"
specifying aspects of the field operations to be performed. The
volume of tickets per technician may be particularly high in the
construction industry, especially in connection with locate and
marking operations. The inventors have recognized and appreciated
that implementing and performing meaningful oversight and quality
control activities in a timely fashion for several field
technicians each performing several field operations in a given
time period may present challenges, and that failure to perform
meaningful oversight and quality control activities may adversely
affect customer satisfaction.
[0029] Additionally, the inventors have appreciated that the time,
effort, and cost that is associated with re-performing work in the
field, or with correcting and/or improving poorly performed field
calls, may be unacceptable. Consequently, the inventors have
realized that a need exists for methods of providing oversight and
quality control in field service operations in order to improve
customer satisfaction, to identify and reduce the number of poorly
performed tickets, and to improve visibility into distributed
workforce operations.
[0030] In view of the foregoing, various inventive embodiments
disclosed herein relate generally to methods, apparatus and systems
for computer-aided determination of quality assessment for locate
and marking operations. In some embodiments, a quality assessment
decision is solely under the discretion of a human reviewer, albeit
facilitated in some respects by computer-aided display of
information, and electronic record-keeping and communication
functions associated with the quality assessment result(s). In
other embodiments, information related to a locate and marking
operation is electronically analyzed such that a quality assessment
is not based solely on human discretion, but rather based at least
in part on some predetermined criteria and/or metrics that
facilitate an automated determination of quality assessment.
[0031] More specifically, in some embodiments, methods, apparatus
and systems according to the present disclosure relate to at least
partially automating oversight and quality assessment in
underground facility locate applications and/or other field service
operations. For example, in some embodiments, an automated quality
assessment system may receive information related to a locate and
marking operation from one or more sources of electronic data (also
referred to herein as "field information" or "field data"), analyze
the contents of the received electronic data, and automatically
assess the quality of the operation based at least in part on the
analysis. In other embodiments, automated analysis of at least some
of the received electronic data relating to the locate and marking
operation facilitates further analysis and/or quality assessment by
a human, in which the quality assessment is not based solely on the
discretion of the human, but is significantly informed in some
manner by automated analysis of data.
[0032] In some exemplary implementations in which a quality of a
locate and marking operation is assessed via an at least partially
automated process, some or all of the available field information
(e.g., which in some instances is derived from data contained in an
electronic record of the locate and marking operation) is compared
to "reference information" or "reference data" (which in some
instances is derived from data contained in a "reference"
electronic record). Examples of types of reference information/data
used in a quality assessment process according to various
embodiments discussed herein may include, but are not limited to:
1) information/data derived from or relating to one or more
facilities maps that illustrate the presumed locations of
underground facilities purportedly present in a geographic area
proximate to or surrounding and subsuming the work site; 2)
information/data derived from or relating to one or more previous
locate and marking operations at or near the work site (referred to
herein as "historical tickets" or "historical data"); and/or 3)
information/data relating to one or more environmental landmarks
present in a geographic area proximate to or surrounding and
subsuming the dig area (e.g., the work site and its environs), or
within the dig area itself (referred to herein as "landmark
information," which may be available, for example, from facilities
maps, historical tickets, and/or field data collected at or around
the time of the locate and marking operation being assessed).
[0033] In other aspects, the quality assessment of the locate
and/or marking operation may be performed, in whole or in part, by
one or more analysis components (e.g., one or more processors
executing instructions) separate and/or remote from the locate
and/or marking device used in connection with the locate and/or
marking operation. Alternatively, the assessment may be performed,
in whole or in part, by one or more analysis components
incorporated within or otherwise coupled to a locate device, a
marking device, and/or a combined locate and marking device.
Depending on the nature of the assessment, it may be performed
substantially in real time with respect to the generation of field
information/data used in connection with the assessment (e.g., one
or more of locate information, marking information and landmark
information contained in electronic records of a locate and marking
operation and/or an electronic manifest of same), otherwise during
a locate and/or marking operation, or after completion of a locate
and/or marking operation.
[0034] In some embodiments described herein, a notification may be
generated based on the quality assessment performed. The
notification may provide one or more indications of the quality of
the locate and marking operation as a whole, or of some aspect
thereof. For example, the notification may provide an indication of
a degree of correspondence or discrepancy between field data
contained in the electronic record of the locate and marking
operation and reference data contained in the reference electronic
record to which it is compared. Likewise, the notification may
provide an indication that the locate and marking operation is or
is not approved based on the comparison of the field data to the
reference data. The notification may be transmitted electronically
or otherwise conveyed, for example, to one or more parties
associated with one or more underground facilities within the dig
area or in a geographic area proximate to or surrounding and
subsuming the work site, one or more parties associated with the
performance or oversight of the locate and marking operation,
and/or one or more parties associated with excavation of the dig
area, for example.
[0035] In exemplary embodiments in which the reference information
comprises data relating to one or more environmental landmarks
("landmark information," e.g., geographic information and/or
landmark category/type information relating to one or more
environmental landmarks), a variety of assessments are
possible.
[0036] For example, in a first embodiment relating to environmental
landmarks, field information including geographic information,
facility type information, and/or other information relating to an
underground facility identified and/or marked during a locate
and/or marking operation may be compared to reference information
comprising landmark information to determine whether or not the
location and/or type of one or more facilities identified and/or
marked during the locate and/or marking operation are expected in
view of the location and/or type of one or more environmental
landmarks. Such a comparison may include identifying at least one
correspondence or discrepancy between the compared data based on or
more criteria. The landmark information may be derived, for
example, from one or more facilities maps, one or more historical
tickets, or may be collected together with (e.g., essentially
concurrently with) various information relating to the locate
and/or marking operation (the locate and/or marking operation to be
assessed may include acquisition of landmark information relating
to one or more environmental landmarks, and this landmark
information may be used for the assessment).
[0037] In a second exemplary embodiment relating to environmental
landmarks, "new" landmark information collected as part of a
current/recent locate and/or marking operation (e.g., via a
suitably configured marking device, locate device, or combined
locate and marking device, and/or indicated on an electronic
manifest for the locate and/or marking operation) may be compared
to "reference" landmark information. The reference landmark
information may be derived, for example, from one or more
facilities maps or one or more historical tickets (which themselves
may include previous electronic manifests), and such a comparison
may serve as a basis for assessment. In one aspect of this
embodiment, both "new" landmark information and other information
relating to the locate and/or marking operation (e.g., geographic
information, facility type information, etc.) may be compared to
the reference landmark information and other facility-related
information derived from one or more facilities maps or one or more
historical tickets, such that an assessment is based both on a
comparison of environmental landmarks and facilities.
[0038] In yet other embodiments, a first electronic representation
of field information relating to a locate and marking operation
(e.g., data in an electronic record, an electronic manifest, etc.),
as well as a second electronic representation of reference
information (e.g., data in a reference electronic record from any
of a variety of sources) to which the first electronic
representation is compared, may be visually rendered (e.g., via a
computer-generated visual representation in a display field) such
that the electronic representations are overlaid to provide a
visual aid to an automated assessment process.
[0039] In sum, one embodiment of the present invention is directed
to a method, performed in a computer comprising at least one
hardware processor, at least one tangible storage medium, and at
least one input/output (I/O) interface, for evaluating a quality of
a locate and/or marking operation to identify a presence or an
absence of at least one underground facility at a work site. The
method comprises: A) comparing first information relating to the
locate and/or marking operation to second information relating to a
presence or an absence of one or more reference environmental
landmarks; B) automatically generating, based on A), at least one
indication of a quality assessment of the locate and/or marking
operation; and C) electronically storing on the at least one
tangible storage medium, and/or electronically transmitting via the
at least one I/O interface, the at least one indication of the
quality assessment so as to provide an electronic record of the
quality assessment.
[0040] Another embodiment is directed to an apparatus for
evaluating a quality of a locate and/or marking operation to
identify a presence or an absence of at least one underground
facility at a work site. The apparatus comprises: at least one
input/output (I/O) interface; at least one memory storing
processor-executable instructions; and a processor coupled to the
memory and the at least one I/O interface. Upon execution of the
processor-executable instructions by the processor, the processor:
A) compares first information relating to the locate and/or marking
operation to second information relating to a presence or an
absence of one or more reference environmental landmarks; B)
automatically generates, based on A), at least one indication of a
quality assessment of the locate and/or marking operation; and C)
controls the at least one memory so as to electronically store,
and/or controls the at least one I/O interface so as to
electronically transmit, the at least one indication of the quality
assessment so as to provide an electronic record of the quality
assessment.
[0041] Another embodiment is directed to at least one
computer-readable storage medium encoded with instructions that,
when executed by a processor in a computer comprising at least one
input/output (I/O) interface, perform a method for evaluating a
quality of a locate and/or marking operation to identify a presence
or an absence of at least one underground facility within a work
site. The method comprise: A) comparing first information relating
to the locate and/or marking operation to second information
relating to a presence or an absence of one or more reference
environmental landmarks; B) automatically generating, based on A),
at least one indication of a quality assessment of the locate and
marking operation; and C) electronically storing on the at least
one computer-readable storage medium, and/or electronically
transmitting via the at least one I/O interface, the at least one
indication of the quality assessment so as to provide an electronic
record of the quality assessment.
[0042] For purposes of the present disclosure, the term "dig area"
refers to a specified area of a work site within which there is a
plan to disturb the ground (e.g., excavate, dig holes and/or
trenches, bore, etc.), and beyond which there is no plan to
excavate in the immediate surroundings. Thus, the metes and bounds
of a dig area are intended to provide specificity as to where some
disturbance to the ground is planned at a given work site. It
should be appreciated that a given work site may include multiple
dig areas.
[0043] The term "facility" refers to one or more lines, cables,
fibers, conduits, transmitters, receivers, or other physical
objects or structures capable of or used for carrying,
transmitting, receiving, storing, and providing utilities, energy,
data, substances, and/or services, and/or any combination thereof.
The term "underground facility" means any facility beneath the
surface of the ground. Examples of facilities include, but are not
limited to, oil, gas, water, sewer, power, telephone, data
transmission, cable television (TV), and/or internet services.
[0044] The term "locate device" refers to any apparatus and/or
device, used alone or in combination with any other device, for
detecting and/or inferring the presence or absence of any facility,
including without limitation, any underground facility. In various
examples, a locate device often includes both a locate transmitter
and a locate receiver (which in some instances may also be referred
to collectively as a "locate instrument set," or simply "locate
set").
[0045] The term "marking device" refers to any apparatus,
mechanism, or other device that employs a marking dispenser for
causing a marking material and/or marking object to be dispensed,
or any apparatus, mechanism, or other device for electronically
indicating (e.g., logging in memory) a location, such as a location
of an underground facility. Additionally, the term "marking
dispenser" refers to any apparatus, mechanism, or other device for
dispensing and/or otherwise using, separately or in combination, a
marking material and/or a marking object. An example of a marking
dispenser may include, but is not limited to, a pressurized can of
marking paint. The term "marking material" means any material,
substance, compound, and/or element, used or which may be used
separately or in combination to mark, signify, and/or indicate.
Examples of marking materials may include, but are not limited to,
paint, chalk, dye, and/or iron. The term "marking object" means any
object and/or objects used or which may be used separately or in
combination to mark, signify, and/or indicate. Examples of marking
objects may include, but are not limited to, a flag, a dart, and
arrow, and/or an RFID marking ball. It is contemplated that marking
material may include marking objects. It is further contemplated
that the terms "marking materials" or "marking objects" may be used
interchangeably in accordance with the present disclosure.
[0046] The term "locate mark" means any mark, sign, and/or object
employed to indicate the presence or absence of any underground
facility. Examples of locate marks may include, but are not limited
to, marks made with marking materials, marking objects, global
positioning or other information, and/or any other means. Locate
marks may be represented in any form including, without limitation,
physical, visible, electronic, and/or any combination thereof.
[0047] The terms "actuate" or "trigger" (verb form) are used
interchangeably to refer to starting or causing any device,
program, system, and/or any combination thereof to work, operate,
and/or function in response to some type of signal or stimulus.
Examples of actuation signals or stimuli may include, but are not
limited to, any local or remote, physical, audible, inaudible,
visual, non-visual, electronic, mechanical, electromechanical,
biomechanical, biosensing or other signal, instruction, or event.
The terms "actuator" or "trigger" (noun form) are used
interchangeably to refer to any method or device used to generate
one or more signals or stimuli to cause or causing actuation.
Examples of an actuator/trigger may include, but are not limited
to, any form or combination of a lever, switch, program, processor,
screen, microphone for capturing audible commands, and/or other
device or method. An actuator/trigger may also include, but is not
limited to, a device, software, or program that responds to any
movement and/or condition of a user, such as, but not limited to,
eye movement, brain activity, heart rate, other data, and/or the
like, and generates one or more signals or stimuli in response
thereto. In the case of a marking device or other marking mechanism
(e.g., to physically or electronically mark a facility or other
feature), actuation may cause marking material to be dispensed, as
well as various data relating to the marking operation (e.g.,
geographic location, time stamps, characteristics of material
dispensed, etc.) to be logged in an electronic file stored in
memory. In the case of a locate device or other locate mechanism
(e.g., to physically locate a facility or other feature), actuation
may cause a detected signal strength, signal frequency, depth, or
other information relating to the locate operation to be logged in
an electronic file stored in memory.
[0048] The terms "locate and marking operation," "locate
operation," and "locate" generally are used interchangeably and
refer to any activity to detect, infer, and/or mark the presence or
absence of an underground facility. In some contexts, the term
"locate operation" is used to more specifically refer to detection
of one or more underground facilities, and the term "marking
operation" is used to more specifically refer to using a marking
material and/or one or more marking objects to mark a presence or
an absence of one or more underground facilities. The term "locate
technician" refers to an individual performing a locate operation.
A locate and marking operation often is specified in connection
with a dig area, at least a portion of which may be excavated or
otherwise disturbed during excavation activities.
[0049] The term "user" refers to an individual utilizing a locate
device and/or a marking device and may include, but is not limited
to, land surveyors, locate technicians, and support personnel.
[0050] The terms "locate request" and "excavation notice" are used
interchangeably to refer to any communication to request a locate
and marking operation. The term "locate request ticket" (or simply
"ticket") refers to any communication or instruction to perform a
locate operation. A ticket might specify, for example, the address
or description of a dig area to be marked, the day and/or time that
the dig area is to be marked, and/or whether the user is to mark
the excavation area for certain gas, water, sewer, power,
telephone, cable television, and/or some other underground
facility. The term "historical ticket" refers to past tickets that
have been completed.
[0051] The term "complex event processing (CEP)" refers to a
software and/or hardware-implemented (e.g., facilitated by a
computer system, distributed computer system, computational
analysis coded in software, and/or a combination thereof) technique
relating to recognizing one or more events, patterns of events, or
the absence of an event or pattern of events, within one or more
input streams of information and performing one or more actions
and/or computations in response to such recognition, in accordance
with specified rules, criteria, algorithms, or logic. CEP generally
involves detection of relationships between information contained
in input streams (which input streams may include indications of
previously recognized events), such as causality, membership,
timing, event-driven processes, detection of complex patterns of
one or more events, event streams processing, event correlation and
abstraction, and/or event hierarchies. CEP may complement and
contribute to technologies such as, but not limited to, service
oriented architecture (SOA), event driven architecture (EDA),
and/or business process management (BPM). CEP allows the
information contained in the events flowing through all of the
layers of a service business, an enterprise information technology
infrastructure and/or management operation to be discovered,
analyzed, and understood in terms of its impact on management goals
and business processes, and acted upon in real time or as a
management process.
[0052] The following U.S. published applications are hereby
incorporated herein by reference: [0053] U.S. publication no.
2008-0228294-A1, published Sep. 18, 2008, filed Mar. 13, 2007, and
entitled "Marking System and Method With Location and/or Time
Tracking;" [0054] U.S. publication no. 2008-0245299-A1, published
Oct. 9, 2008, filed Apr. 4, 2007, and entitled "Marking System and
Method;" [0055] U.S. publication no. 2009-0013928-A1, published
Jan. 15, 2009, filed Sep. 24, 2008, and entitled "Marking System
and Method;" [0056] U.S. publication no. 2009-0202101-A1, published
Aug. 13, 2009, filed Feb. 12, 2008, and entitled "Electronic
Manifest of Underground Facility Locate Marks;" [0057] U.S.
publication no. 2009-0202110-A1, published Aug. 13, 2009, filed
Sep. 11, 2008, and entitled "Electronic Manifest of Underground
Facility Locate Marks;" [0058] U.S. publication no.
2009-0201311-A1, published Aug. 13, 2009, filed Jan. 30, 2009, and
entitled "Electronic Manifest of Underground Facility Locate
Marks;" [0059] U.S. publication no. 2009-0202111-A1, published Aug.
13, 2009, filed Jan. 30, 2009, and entitled "Electronic Manifest of
Underground Facility Locate Marks;" [0060] U.S. publication no.
2009-0204625-A1, published Aug. 13, 2009, filed Feb. 5, 2009, and
entitled "Electronic Manifest of Underground Facility Locate
Operation;" [0061] U.S. publication no. 2009-0204466-A1, published
Aug. 13, 2009, filed Sep. 4, 2008, and entitled "Ticket Approval
System For and Method of Performing Quality Control In Field
Service Applications;" [0062] U.S. publication no. 2009-0207019-A1,
published Aug. 20, 2009, filed Apr. 30, 2009, and entitled "Ticket
Approval System For and Method of Performing Quality Control In
Field Service Applications;" [0063] U.S. publication no.
2009-0210284-A1, published Aug. 20, 2009, filed Apr. 30, 2009, and
entitled "Ticket Approval System For and Method of Performing
Quality Control In Field Service Applications;" [0064] U.S.
publication no. 2009-0210297-A1, published Aug. 20, 2009, filed
Apr. 30, 2009, and entitled "Ticket Approval System For and Method
of Performing Quality Control In Field Service Applications;"
[0065] U.S. publication no. 2009-0210298-A1, published Aug. 20,
2009, filed Apr. 30, 2009, and entitled "Ticket Approval System For
and Method of Performing Quality Control In Field Service
Applications;" [0066] U.S. publication no. 2009-0210285-A1,
published Aug. 20, 2009, filed Apr. 30, 2009, and entitled "Ticket
Approval System For and Method of Performing Quality Control In
Field Service Applications;" [0067] U.S. publication no.
2009-0204238-A1, published Aug. 13, 2009, filed Feb. 2, 2009, and
entitled "Electronically Controlled Marking Apparatus and Methods;"
[0068] U.S. publication no. 2009-0208642-A1, published Aug. 20,
2009, filed Feb. 2, 2009, and entitled "Marking Apparatus and
Methods For Creating an Electronic Record of Marking Operations;"
[0069] U.S. publication no. 2009-0210098-A1, published Aug. 20,
2009, filed Feb. 2, 2009, and entitled "Marking Apparatus and
Methods For Creating an Electronic Record of Marking Apparatus
Operations;" [0070] U.S. publication no. 2009-0201178-A1, published
Aug. 13, 2009, filed Feb. 2, 2009, and entitled "Methods For
Evaluating Operation of Marking Apparatus;" [0071] U.S. publication
no. 2009-0202112-A1, published Aug. 13, 2009, filed Feb. 11, 2009,
and entitled "Searchable Electronic Records of Underground Facility
Locate Marking Operations;" and [0072] U.S. publication no.
2009-0204614-A1, published Aug. 13, 2009, filed Feb. 11, 2009, and
entitled "Searchable Electronic Records of Underground Facility
Locate Marking Operations."
[0073] It should be appreciated that all combinations of the
foregoing concepts and additional concepts discussed in greater
detail below (provided such concepts are not mutually inconsistent)
are contemplated as being part of the inventive subject matter
disclosed herein. In particular, all combinations of claimed
subject matter appearing at the end of this disclosure are
contemplated as being part of the inventive subject matter
disclosed herein. It should also be appreciated that terminology
explicitly employed herein that also may appear in any disclosure
incorporated by reference should be accorded a meaning most
consistent with the particular concepts disclosed herein.
BRIEF DESCRIPTION OF THE DRAWINGS
[0074] The drawings are not necessarily to scale, emphasis instead
generally being placed upon illustrating the principles of the
invention.
[0075] FIG. 1 shows an example in which a locate and marking
operation is initiated as a result of an excavator providing an
excavation notice to a one-call center.
[0076] FIG. 2 illustrates a block diagram of an automated quality
assessment system for assessing the quality of a field service
operation, in accordance with some embodiments of the present
disclosure;
[0077] FIG. 3 illustrates a flow diagram of an example of a process
for automatically assessing the quality of a field service
operation, in accordance with some embodiments of the present
disclosure;
[0078] FIG. 4 illustrates a functional block diagram of an example
of an automated quality assessment application for automatically
performing quality control in underground facility locate
applications, in accordance with some embodiments of the present
disclosure;
[0079] FIG. 5 illustrates an electronic manifest comprising both
image data and non-image data relating to a locate and/or marking
operation, in accordance with some embodiments of the present
disclosure;
[0080] FIG. 6 illustrates a data set that may be associated with an
electronic manifest and from information may be obtained for a
quality assessment, in accordance with some embodiments of the
present disclosure;
[0081] FIG. 7 is an example of a facilities map from which
information relating to environmental landmarks may be
obtained;
[0082] FIG. 8 illustrates a flow diagram of an example of a method
of automatically performing quality control in underground facility
locate applications using the automated quality assessment system,
in accordance with some embodiments of the present disclosure;
[0083] FIGS. 9A and 9B illustrate electronic visual renderings of
locate and/or marking operations to facilitate an explanation of
exemplary concepts relating to assessment based on landmark
information, in accordance with some embodiments of the present
disclosure;
[0084] FIG. 10 illustrates a flow diagram of an example of a
process for determining the distance between two sets of
geo-location points, in accordance with some embodiments of the
present disclosure;
[0085] FIG. 11A is an example of a computer-aided visual rendering
illustrating an overlay of field data corresponding to a locate
and/or marking operation and reference data, in accordance with
some embodiments of the present disclosure; and
[0086] FIG. 11B is another example of computer-aided visual
rendering illustrating an overlay of filed data corresponding to a
different locate and/or marking operation and reference data, in
accordance with some embodiments of the present disclosure.
DETAILED DESCRIPTION
[0087] Following below are more detailed descriptions of various
concepts related to, and embodiments of, inventive systems, methods
and apparatus for analyzing locate and marking operations with
respect to environmental landmarks. It should be appreciated that
various concepts introduced above and discussed in greater detail
below may be implemented in any of numerous ways, as the disclosed
concepts are not limited to any particular manner of
implementation. Examples of specific implementations and
applications are provided primarily for illustrative purposes.
I. Overview
[0088] Various inventive embodiments disclosed herein relate to
methods, apparatus and systems for performing oversight and quality
control in field service operations, such as locate and marking
operations. In general, approvers and/or managers may review the
quality of these locate and marking operations in real time and/or
within a certain amount of time (e.g., within one day) of
completion of the operation. The review of a locate and marking
operation by a human (e.g., an approver or manager) and the
determination of a quality assessment for the operation based
solely on the discretion of the human is referred to herein as a
"manual quality assessment."
[0089] Some embodiments described herein are related to methods,
apparatus and systems for at least partially automating oversight
and quality assessment in underground facility locate operations
and/or other field service operations. For example, in some
embodiments, an automated quality assessment system may receive
"field information" (also referred to as "field data") related to a
locate and marking operation from one or more sources of electronic
data (e.g., electronic records of locate and marking operations
generated by various locate equipment, an electronic manifest for
same, ticket information, service-related information, etc.),
electronically analyze the contents of the field information/data
by comparing it to "reference information" (also referred to as
"reference data") relating to one or more environmental landmarks
(also referred to herein as "landmark information"), and
automatically assess the quality of the operation based at least in
part on the analysis (e.g., according to predetermined criteria on
which the comparison is based and metrics for the criteria).
[0090] In other embodiments, automated analysis of field
information/data facilitates further analysis and/or quality
assessment by a human, in which the quality assessment is not based
solely on the discretion of the human, but is significantly
informed in some manner by automated analysis of data. As
contrasted with the above-discussed "manual quality assessment" of
a locate and marking operation by a human, this type of assessment
(e.g., based on some degree of electronic analysis of data relating
to a locate and/or marking operation) is referred to herein as
"automated quality assessment."
[0091] In some embodiments, methods, apparatus and systems
according to the present invention may automatically output one or
more of a variety of indications of the assessed quality of a
locate operation. In one aspect, the indication of the assessed
quality of a locate operation may be a categorized into one or more
of a plurality of quality categories. Any suitable number and type
of categories may be used, as the invention is not limited in this
respect. For example, in some embodiments, a locate operation may
be automatically categorized as either, (a) approved--no further
action needed; (b) satisfactory, but the locate technician needs
coaching or training; (c) unsatisfactory--the ticket needs quality
control (QC) action; or (d) real-time prompt--an aspect of the
assessment may be suitable for prompting the locate technician in
real time with respect to, for example, performing an immediate
verification and/or corrective action. In other implementations, a
score, grade, or other graduated indication (e.g., based on some
maximum range or scale) may be provided as an indication of quality
assessment in connection with a locate and marking operation.
II. Automated Quality Assessment
[0092] FIG. 2 is a block diagram of an automated quality assessment
system 1800. Automated quality assessment system 1800 may be, for
example, a computer system having at least one hardware processor
1803, a memory 1805 that comprises at least one tangible storage
medium (e.g., RAM, ROM, Flash memory, one or more magnetic storage
devices, one or more optical storage devices, or any other type of
tangible storage medium), and at least one communications interface
1801. Memory 1805 may store computer-readable
(processor-executable) instructions of an automated quality
assessment application 1200, which may be executed by processor
1803. When executed by processor 1803, automated quality assessment
application 1200 may obtain information associated with a field
service operation (e.g., a locate and marking operation) from data
sources 1216 via communication interface 1801, analyze the data to
assess the quality of the field service operation and may output
(e.g., via communication interface 1801) one or more indications of
the quality assessment of the field service operation. In some
implementations, one or more indications of the quality assessment
may be stored in the memory and/or transmitted via the
communication interface to provide an electronic record of the
quality assessment. The communication interface 1801 may be coupled
to a wired or wireless network, bus, or other communication means
and may therefore allow the system 1800 to transmit communications
to and/or receive communications from other devices.
[0093] The computer system of FIG. 2 serving as an automated
quality assessment system 1800 may further comprise one or more
user interfaces 1802, which may include one or more display units
(not shown) The display unit(s) may be provided, for example, to
allow a user to view various information in connection with
execution of the instructions and/or the indication(s) of quality
assessment. In general, the user interface allows a user to
communicate with the processor 1803, make manual adjustments, make
selections, enter data or various other information, receive
information, and/or interact in any of a variety of manners with
the processor during execution of the instructions.
[0094] FIG. 3 is a flow chart of process 1900 that may be performed
by quality assessment application 1200 to automatically assess the
quality of a field service operation, such as, for example, a
locate and marking operation. Process 1900 begins at act 1901,
where the automated quality assessment application receives
electronic information associated with a field service operation.
The process next continues to act 1903, where the automated quality
assessment application analyzes at least some of the received
information to automatically generate a quality assessment of the
field service operation. The process next continues to act 1905,
where the automated quality assessment application outputs an
indication of the quality of the field service operation that is
based on the assessment generated in the act 1903.
[0095] Referring to FIG. 4, a more detailed block diagram of
automated quality assessment application 1200 and data sources 1216
is presented. Automated quality assessment application 1200 may be,
for example, a rules-based computer software application that
includes, for example, an information processing component 1210,
quality assessment outcomes 1212 (e.g., one or more indications of
the quality assessment), and a feedback component 1214. Automated
quality assessment application 1200 may be fed by any number of
data sources 1216, which may include various types of electronic
information and/or records of data associated with locate and/or
marking operations performed in the field (e.g., both "field
information/data" and "reference information/data").
[0096] For example, the automated quality assessment application
1200 of the present disclosure may automatically review a variety
of field information, which may include "closed" or completed
tickets (i.e., tickets pursuant to which a locate and/or marking
operation has been performed) and their associated manifests (which
may or may not include digital images relating to the locate
operation), and/or any information relating thereto, in essentially
real time and/or within a specified amount of time, such as within
one day, from the ticket being closed. In some embodiments
discussed in further detail below, closed tickets may be reviewed
by automatically interrogating received data associated with a
locate and marking operation against various metrics, such as
reference information/data derived from or relating to one or more
environmental landmarks.
[0097] In some embodiments, information processing component 1210
of automated quality assessment application 1200 may be, for
example, a rules-based software component for analyzing the
contents of any information that is available in data sources 1216
and then automatically performing an assessment with respect to the
quality of a locate operation that is performed in the field. For
each locate and marking operation that is assessed, information
processing component 1210 may automatically generate a quality
assessment outcome 1212 that corresponds to the results of the
automatic quality assessment.
[0098] Any suitable type of outcome may be generated. For example,
in some embodiments, the outcome generated may be a categorization
of the locate operation into one of a plurality of quality
categories (also referred to herein as "scoring" categories or
"grading" categories). For example, based on the automatic quality
assessment, a locate operation may be categorized as: [0099]
APPROVED--the locate operation is approved, no further action
needed; [0100] SATISFACTORY--the locate operation is approved, but
the locate technician needs coaching or training; [0101]
UNSATISFACTORY--the locate operation is not approved, the ticket
needs QC action; or [0102] PROMPT--an aspect of the locate
operation assessment may be suitable for transmitting a real-time
prompt to the locate technician with respect to, for example,
performing a substantially immediate verification and/or corrective
action.
[0103] Other examples of possible outcomes generated by automated
ticket application 1200 include, but are not limited to, a
numerical score (e.g., a score of 0-100%), a grade (e.g., a grade
of A-F), or other graduated indicator, based on some range, scale
and/or resolution (granularity), that is indicative of the quality
of the assessed locate operation.
[0104] Feedback component 1214 of automated quality assessment
application 1200 generates the real-time prompts. For example, once
the nature of the real-time prompt is determined, feedback
component 1214 queries the ticket information in order to ensure
that the prompt is directed to the proper originating locate
technician. Additional details of the operation of automated
quality assessment application 1200 are described with reference to
the method of FIG. 6.
III. Exemplary Data Sources for Information Relating to
Environmental Landmarks
[0105] Examples of data sources 1216 that may be processed by
information processing component 1210 of automated quality
assessment application 100 may include, but are not limited to, one
or more tickets 1220, a virtual white lines (VWL) application 1230,
a ticket assessment application 1240, locating equipment data 1250,
an electronic manifest (EM) application 1260, one or more
facilities maps 1280, an archive of historical tickets 1290, and
any other electronic information and/or records 1295. In
implementation, the various data sources 1216 may be supplied by
multiple entities (not shown) and accessible to automated quality
assessment application 1200 via, for example, a networked computing
system for supporting locate operations, an example of which is
described with reference to FIGS. 14 and 15.
[0106] In various embodiments of automated quality assessment based
on information/data derived from the data sources 1216, it should
be appreciated that some of this information/data may be treated as
"field information/data" and some of this information/data may be
treated as "reference information/data" to which the field
information/data is compared during the assessment process.
Additionally, it should be appreciated that some of the
information/data available from the data sources 1216 may be used
to "pre-process" or filter one or both of the field
information/data and the reference information/data prior to
comparison for some types of assessments.
[0107] A. Tickets
[0108] Tickets 1220 of data sources 1216 are locate request tickets
that may be submitted by excavators and processed by one-call
centers. Tickets 1220 may include textual ticket information 1222
that comprises instructions with respect to performing a locate
operation, such as, but not limited to, a ticket and/or work order
number, date information, geographic location information (e.g.,
address information), excavation information, excavator
information, site information (e.g., a description of the dig area,
which may include a description of one or more environmental
landmarks in or near the dig area/work site), locate operations
instructions information, caller information, remarks information,
task information, and any combinations thereof.
[0109] Historical tickets 1290 of data sources 1216 may include any
records of prior locate and/or marking operations performed
pursuant to previous locate request tickets. These historical
records may relate in some instances, but not necessarily, to
locate and/or marking operations performed in the past for the same
work site/dig area specified in the present ticket 1220 subject to
quality assessment. In the process of performing the automatic
quality assessment of a present ticket 1220, information processing
component 1210 may aggregate the information that is contained in
one or more historical tickets 1290 (which in some cases may relate
to the same work site/dig area) in order to determine the
facilities that have been located and/or marked during past locate
operations at that site, and/or the presence of one or more
environmental landmarks. Some of the information types discussed in
further detail below may form part of a historical ticket and may
be derived from records associated with such tickets for purposes
of an assessment. For example, records associated with historical
tickets may include digital images having one or more of dig area
indicators, electronic locate marks and symbols or icons for
environmental landmarks overlaid thereon; additionally, or
alternatively, such records may include a variety of data provided
by one or more pieces of locating equipment used to perform the
locate and/or marking operation (see sections B, C, and D
below).
[0110] B. Dig Area Indicators and Associated Information
[0111] VWL application 1230 of data sources 1216 is a computer
software application that provides an electronic drawing tool that
may be used by excavators for electronically marking up, for
example, a digital aerial image of the dig area. In this manner,
instead of (or in addition to) physically visiting the site of the
dig area and marking white lines on the ground at that site, an
excavator may electronically draw markings (e.g., white lines) on
an aerial image of the site, indicating where digging is planned.
These marked up digital images may be saved as, for example, VWL
images 1232, which may include accompanied with metadata pertaining
to various information in the images. One or more VWL images 1232
in turn may be associated with, for example, tickets 1220 and
transmitted to locate companies.
[0112] VWL application 1230 may be implemented, for example, as
described in U.S. patent application Ser. No. 12/366,853 filed Feb.
6, 2009, entitled "Virtual white lines for delimiting planned
excavation sites;" U.S. patent application Ser. No. 12/475,905
filed Jun. 1, 2009, entitled "Virtual white lines for delimiting
planned excavation sites of staged excavation projects;" U.S.
patent application Ser. No. 12/422,364 filed Apr. 13, 2009,
entitled "Virtual white lines (VWL) application for indicating a
planned excavation or locate path." Each of these patent
applications is hereby incorporated by reference herein in its
entirety.
[0113] In one example, the dig area indicators in a VWL image may
include two-dimensional (2D) drawing shapes, shades, points,
symbols, coordinates, data sets, or other indicators to indicate on
a digital image the dig area in which excavation is to occur. To
generate the electronic image having dig area indicators, an image
(e.g., an aerial image) of the work site may be sent to an
excavator via a network, the excavator may use a computing device
executing the VWL application 1230 to create a VWL image by marking
up the image to include one or more dig area indicators precisely
delimiting one or more dig areas within the work site and, in
response, the marked-up VWL image may be received from the
excavator via the network.
[0114] As noted above, a VWL image 1232 may include metadata
corresponding to any markings or content in the image; in
particular, geographic information including geographic coordinates
(e.g., latitude and longitude values) for any dig area indicators
marked on the image may accompany or be included in an image file
as metadata, and these geographic coordinates may be employed in
some manner as part of a quality assessment process. For example,
as discussed further below, in one embodiment geographic
information derived from a virtual white lines (VWL) application
1230 (e.g., geographic coordinates associated with one or more dig
area indicators contained in a VWL image 1232) may be used by
automated quality assessment application 1200 to filter or limit
the contents of either field data or reference data prior to
analysis/comparison.
[0115] In particular, in one exemplary implementation, geographic
coordinates associated with a dig area indicator may be used to
select contents that relates only to a geographic area including
the geographic coordinates for the dig area indicator, or contents
that falls within a predetermined radius of the geographic
coordinates for the dig area indicator or a polygon-shaped buffer
zone around the geographic coordinates for the dig area indicator.
In yet another example, geographic coordinates associated with a
dig area indicator may be used to filter out some contents that
does not relate to a specifically delimited dig area within a work
site as defined by the VWL application (e.g., first geographic
information or another portion of information may be selected from
the field data, and/or second geographic information or another
portion of information may be selected from the reference data,
that relates only to a geographic area delimited by the VWL
geographic information). Accordingly, it should be appreciated that
in some embodiments, the dig area indicator coordinates may
identify a plurality of points along a perimeter of the delimited
dig area, and these coordinates may be used to select specific
geographic information (e.g., filter out geographic information
outside of the delimited dig area). In other embodiments, the dig
area indicator coordinates may identify a single point, in which
case the coordinates may be used to select particular information
based at least in part on the coordinates for the single point.
[0116] C. Locating Equipment Data
[0117] With respect to locating equipment data 1250, as noted
above, a locate technician may use locating equipment, such as a
locate instrument set (including a locate receiver device), a
marking device, or a combined locate and marking device, so as to
perform a locate and marking operation. Locating equipment data
1250 of data sources 1216 may be any information that is collected
and/or generated (e.g., one or more electronic records) by any type
of locating equipment equipped with components that are capable of
collecting electronic information and/or creating electronic
records about locate and marking operations that are performed in
the field. In some examples, locating equipment data 1250 is
constituted by "marking information" or marking device data 1252
that is associated generally with the marking functionality of a
locate and marking operation, and/or "locate information" or locate
receiver data 1254 that is associated generally with the
locating/detection functionality of a locate and marking operation.
Locating equipment data 1250 also may include "landmark
information" that may be acquired by suitably configured locating
equipment (e.g., a marking device, a locate device, or a combined
locate and marking device capable of operating in a "landmark
mode"), which information may be acquired either independently or
as part of (e.g., during or proximate in time to) a locate and
marking operation.
[0118] In one example, marking device data 1252 of locating
equipment data 1250 may be electronic information and/or one or
more electronic records of data that is provided by electronic
marking devices and/or marking systems. Examples of electronic
marking devices and/or marking systems that may provide marking
device data 1252 may include, but are not limited, to those
described in reference to U.S. patent application Ser. No.
11/696,606, filed Apr. 4, 2007 and published Oct. 9, 2008, entitled
"Marking system and method;" U.S. patent application Ser. No.
11/685,602, filed Mar. 13, 2007 and published Sep. 18, 2008,
entitled "Marking system and method;" U.S. Non-provisional
application Ser. No. 12/568,087, filed on September 28, entitled
"Methods and Apparatus for Generating an Electronic Record of
Environmental Landmarks Based on Marking Device Actuations;" U.S.
Non-provisional application Ser. No. 12/539,497, filed on Aug. 11,
2009, entitled "Methods and Apparatus for Generating an Electronic
Record of a Marking Operation based on Marking Device Actuations;"
U.S. Provisional Patent Application Ser. No. 61/102,151 filed Oct.
2, 2008, entitled "Data acquisition system for and methods of
analyzing locate activities based on marking device actuations;"
and U.S. Provisional Patent Application Ser. No. 61/151,574 filed
Feb. 11, 2009, entitled "Marking device that has enhanced features
for underground facility locate applications." Each of these
applications is incorporated herein by reference in its
entirety.
[0119] Table 1 shows one example of a sample of marking device data
1252 of locating equipment data 1250 that may be captured as the
result of, for example, an actuation of a marking device. In some
exemplary implementations, an electronic record of a marking
operation may include multiple data entries as shown in the example
of Table 1 for respective actuations of a marking device to
dispense a marking material (e.g., in some cases there may be one
set of data as shown in Table 1 for each actuation). In this
manner, each time a marker is dispensed (so as to indicate a
presence or absence of a given underground facility), data is
collected relating to the geographic location of the dispensed
marker (e.g., geo-location data). Additionally, data relating to a
characteristic of the dispensed marker (e.g., color and/or brand)
is included in the data entries of the electronic record, as well
as other data germane to the marking operation.
TABLE-US-00001 TABLE 1 Example marking device data 1252 of locating
equipment data 1250 Service provider ID 0482 Locate technician ID
4815 Marking Device ID 7362 Timestamp data 12-Jul-2008; 09:35:15.2
Geo-location data N35.degree.43.57518, W078.degree.49.78314 (deg.
and dec. min.) Marking material data Color = Red, Brand = ABC
Temperature data 73 degrees F. Humidity data 30% Light data 4.3
volts Compass data 213 degrees Inclinometer data -40 Accelerometer
data 0.275 g Battery strength data 73%
[0120] Table 2 below shows another example of marking device data
1252 of locating equipment data 1250 that may be captured as the
result of, for example, one or more actuations of a marking device.
Specifically, Table 2 illustrates multiple "actuation data sets" of
an electronic record of a marking operation as generated by a
marking device, in which each actuation data set includes
information associated with multiple actuation event entries logged
during a corresponding actuation and dispensing of a locate mark.
Table 2 shows three actuation data sets of an electronic record,
corresponding to three actuations of the marking device (e.g.,
act-1, act-2, and act-3). As may be appreciated from the
information shown in Table 2, multiple pieces of geo-location data
are logged for each actuation of a marking device (in addition to
various other information).
TABLE-US-00002 TABLE 2 Example actuation data set for act-1 act-1
Service 0482 provider ID User ID 4815 Device ID 7362 T1 timestamp
data 12-Jul-2008; 09:35:15.2 T2 timestamp data 12-Jul-2008;
09:35:16.1 Duration (.DELTA.t) 00:00:00.9 T1 geo-location
2650.9348, N, 08003.5057, W data 1.sup.st interval 2650.9353, N,
08003.5055, W location data 2.sup.nd interval 2650.9356, N,
08003.5055, W location data . . . . . . Nth interval 2650.9246, N,
08003.5240, W location data T2 geo-location 2650.9255, N,
08003.5236, W data Product data Color = Red, Brand = ABC,
Type/Batch = 224B-1 Locate request Requestor: XYZ Construction
Company, data Requested service address: 222 Main St, Orlando, FL
Example actuation data set for act-2 act-2 Service 0482 provider ID
User ID 4815 Device ID 7362 T1 timestamp data 12-Jul-2008;
09:35:17.5 T2 timestamp data 12-Jul-2008; 09:35:18.7 Duration
(.DELTA.t) 00:00:01.2 T1 geo-location 2650.9256, N, 08003.5234, W
data 1st interval 2650.9256, N, 08003.5226, W location data
2.sup.nd interval 2650.9256, N, 08003.5217, W location data . . . .
. . Nth interval 2650.9260, N, 08003.5199, W location data T2
geo-location 2650.9266, N, 08003.5196, W data Product data Color =
Red, Brand = ABC, Type/Batch = 224B-1 Locate request Requestor: XYZ
Construction Company, data Requested service address: 222 Main St,
Orlando, FL Example actuation data set for act-3 act-3 Service 0482
provider ID User ID 4815 Device ID 7362 T1 timestamp data
12-Jul-2008; 09:35:18.7 T2 timestamp data 12-Jul-2008; 09:35:19.8
duration (.DELTA.t) 00:00:01.1 T1 geo-location 2650.9273, N,
08003.5193, W data 1st interval 2650.9281, N, 08003.5190, W
location data 2.sup.nd interval 2650.9288, N, 08003.5188, W
location data . . . . . . Nth interval 2650.9321, N, 08003.5177, W
location data T2 geo-location 2650.9325, N, 08003.5176, W data
Product data Color = Red, Brand = ABC, Type/Batch = 224B-1 Locate
request Requestor: XYZ Construction Company, data Requested service
address: 222 Main St, Orlando, FL
[0121] With regard to the marking material color information that
may be included in marking device data 1252 as exemplified in
Tables 1 and 2, Table 3 shows an example of the correlation of
marking material color to the type of facility to be marked.
TABLE-US-00003 TABLE 3 Correlation of color to facility type
Marking material color Facility Type White Proposed excavation Pink
Temporary survey markings Red Electric power lines, cables or
conduits, and lighting cables Yellow Gas, oil, steam, petroleum, or
other hazardous liquid or gaseous materials Orange Communications,
cable TV, alarm or signal lines, cables, or conduits Blue Water,
irrigation, and slurry lines Purple Reclaimed water, irrigation and
slurry lines Green Sewers, storm sewer facilities, or other drain
lines Black Mark-out for errant lines
[0122] In another example, locate receiver data 1254 of locating
equipment data 1250 may be electronic information (e.g., one or
more electronic records) of data that is provided by electronic
locate receiver devices and/or systems. Examples of a locate
receiver device that may provide locate receiver data 1254 are
described in U.S. Non-provisional application Ser. No. 12/569,192,
filed on Sep. 29, 2009, entitled "Methods, Apparatus, and Systems
for Generating Electronic Records of Locate and Marking Operations,
and Combined Locate and Marking Apparatus for Same;" U.S.
Provisional Patent Application Ser. No. 61/151,578, entitled
"Locating equipment that has enhanced features for increased
automation in underground facility locate applications;" and U.S.
Provisional Patent Application Ser. No. 61/102,122, filed on Oct.
2, 2008, entitled "Combination Locate and Marking Device With a
Data Acquisition System Installed Therein, and Associated Methods,"
which applications are both hereby incorporated herein by reference
in their entirety.
[0123] Table 4 below shows an example of a sample of locate
receiver data 1254 of locating equipment data 1250 that may be
captured, for example, at one or more times during operation/use of
an appropriately configured locate receiver. Different models of
locate receivers and transmitters are available from a variety of
manufacturers and have different features; accordingly, it should
be appreciated that the information content and type provided in
Table 4 is exemplary of possible information relating to locate
receivers on which a quality assessment of a locate operation may
be based, and that other types and values for information are
possible. With respect to information potentially provided by a
given locate receiver as shown in Table 4 below, the "gain" is
typically a measure of the degree of sensitivity of a locate
receiver antenna that is picking up a signal emanating from along
an underground facility (alternatively, "gain" may be viewed as a
degree of amplification being applied to a received signal). Gain
may be expressed in terms of any scale (e.g., 0-100), as a numeric
value or percentage. "Signal strength" refers to the strength of a
received signal at a given gain value; signal strength similarly
may be expressed in terms of any scale, as a numeric value or
percentage. Generally speaking, higher signal strengths at lower
gains typically indicate more reliable information from a locate
receiver, but this may not necessarily be the case for all locate
operations.
[0124] In some exemplary implementations, an electronic record of a
locate operation as obtained from a locate receiver may include
multiple data entries as shown in the example of Table 4. Each such
entry may not only include information about various operating
parameters of the locate receiver (e.g., signal strength, gain),
but may additionally include location information (geo-location
data) associated with detected facilities, as well as various
environmental data. The logging of a given entry by a locate
receiver may automatically result from one or more conditions
(e.g., signal strength exceeding a particular threshold) and/or
respective data entries may be manually logged by a technician
using the locate receiver (e.g., via a push button, touch screen,
trigger actuation, or other interaction facilitated by a user
interface of the locate receiver). In this manner, multiple pieces
of data may be collected for an electronic record of a locate
operation, including multiple pieces of geo-location data for a
given underground facility detected via the locate receiver.
TABLE-US-00004 TABLE 4 Example locate receiver data 1254 of
locating equipment data 1250 Service provider ID 0482 Locate
technician ID 4815 Locate Device ID 7345 Timestamp data
12-Jul-2008; 09:35:15.2 Geo-location data N35.degree.43.57518,
W078.degree.49.78314 (deg. and dec. min.) Locate mode Mode =
PASSIVE Gain 35 (on a scale of 1-100) Sig. strength 85% (on a scale
of 0-100%) Signal frequency 60 Hz Facility depth 3.4 feet
Temperature data 73 degrees F. Humidity data 30% Light data 4.3
volts Compass data 213 degrees Inclinometer data -40 Accelerometer
data 0.275 g Battery strength data 85%
[0125] In another example, both marking device data 1252 and locate
receiver data 1254 of locating equipment data 1250 may be
electronic information (e.g., one or more electronic records) of
data that is provided by a combined locate and marking device. An
example of such a combined locate and marking device is described
in U.S. Non-provisional application Ser. No. 12/569,192, filed on
Sep. 29, 2009, entitled "Methods, Apparatus, and Systems for
Generating Electronic Records of Locate and Marking Operations, and
Combined Locate and Marking Apparatus for Same," and U.S.
Provisional Patent Application Ser. No. 61/102,122, filed on Oct.
2, 2008, entitled "Combination Locate and Marking Device With a
Data Acquisition System Installed Therein, and Associated Methods,"
which applications are both hereby incorporated herein by reference
in their entirety.
[0126] Table 5 below illustrates one non-limiting example of four
actuation data sets that may be collected in an electronic record
generated by a combined locate and marking device, in which each
data set corresponds, for example, to a separate actuation event to
dispense marking material. It should be appreciated, however, that
these are merely examples, and that various alternative electronic
records may be generated according to the aspects of the invention,
for example reflecting different types of information associated
with operation of a combination locate and marking device.
[0127] Each of the four records of Table 5 includes general
information not limited to either the locate receiver functionality
or marking functionality of the combination device, such as an
identification of the service provider (Service provided ID), an
identification of the user (User ID), an identification of the
device (Device ID), and information about the requestor of the
locate operation and the requested address (Locate request data).
In addition, an entry describing the mode of data collection (e.g.,
Manual) for the device is also collected, which may indicate that
information is logged into the record(s) upon actuation of the
combined locate and marking device. Information about the actuation
itself, such as the time of actuation (Timestamp data), actuation
duration, and geographical location (geo-location data) at the
start, during, and/or at and end of the actuation may also be
included. The data sets also include information relating to the
locate receiver functionality of the combination locate and marking
device, including the receiver detection mode (i.e., PEAK in Table
5), the strength of a detected signal, and the frequency of the
detected signal. Information relating to a depth measurement
(Facility depth) is also included, as is information about the
marking material to be dispensed by the combination locate and
marking device. Again, it should be appreciated that Table 5 is an
illustration of one electronic record including multiple data sets
that may be generated in association with operation of a
combination locate and marking device, and that other forms of
electronic records are also possible.
TABLE-US-00005 TABLE 5 Electronic Record for Combination Locate and
Marking Device Record Service 0482 # 1001 provider ID User ID 4815
Device ID 7362 Device mode Mode = MANUAL Timestamp data
12-Jul-2008; 09:35:15 Actuation 0.5 sec duration Start actuation
2650.9348, N, 08003.5057, W location data End actuation 2650.9353,
N, 08003.5055, W location data Locate mode Mode = PEAK Signal
strength 85% (% of maximum) Signal frequency 1 kHz Facility depth
3.4 meters Marking material Color = RED, Brand = ABC data Locate
request Requestor = XYZ Construction Company, data Requested
service address = 222 Main St, Orlando, FL Record Service 0482 #
1002 provider ID User ID 4815 Device ID 7362 Device mode Mode =
MANUAL Timestamp data 12-Jul-2008; 09:35:18 Actuation 0.4 sec
duration Start actuation 2650.9256, N, 08003.5234, W location data
End actuation 2650.9256, N, 08003.5226, W location data Locate mode
Mode = PEAK Signal strength 85% (% of maximum) Signal frequency 1
kHz Facility depth 3.4 meters Marking material Color = RED, Brand =
ABC data Locate request Requestor = XYZ Construction Company, data
Requested service address = 222 Main St, Orlando, FL Record Service
0482 # 1003 provider ID User ID 4815 Device ID 7362 Device mode
Mode = MANUAL Timestamp data 12-Jul-2008; 09:35:21 Trigger pull 0.5
sec duration Start actuation 2650.9273, N, 08003.5193, W location
data End actuation 2650.9281, N, 08003.5190, W location data Locate
mode Mode = PEAK Signal strength 85% (% of maximum) Signal
frequency 1 kHz Facility depth 3.4 meters Marking material Color =
RED, Brand = ABC data Locate request Requestor = XYZ Construction
Company, data Requested service address = 222 Main St, Orlando, FL
Record Service 0482 # 1004 provider ID User ID 4815 Device ID 7362
Device mode Mode = MANUAL Timestamp data 12-Jul-2008; 09:35:25
Actuation 0.5 sec (actuation) duration Start actuation 2650.9321,
N, 08003.5177, W location data End actuation 2650.9325, N,
08003.5176, W location data Locate mode Mode = PEAK Signal strength
85% (% of maximum) Signal frequency 1 kHz Facility depth 3.4 meters
Marking material Color = RED, Brand = ABC data Locate request
Requestor = XYZ Construction Company, data Requested service
address = 222 Main St, Orlando, FL
[0128] While the collection and logging of locate information and
marking information to generate an electronic record is discussed
in some aspects, for purposes of illustration, in terms of
actuation data sets (i.e., a set of data that is associated and
logged with a corresponding actuation of a locate device, marking
device, or combined locate and marking device), it should be
appreciated that electronic records as discussed herein are not
limited in this respect. More generally, an electronic record of a
locate and/or marking operation may be generated in any of a
variety of manners, have a variety of file formats and/or data
structures, and include any of a variety of locate information
and/or marking information (some of which may be germane to one or
more actuations of a device, some of which may be common to
multiple actuations or the overall locate and/or marking operation
in general, and some of which may not be related to specific
actuations). For example, in some exemplary implementations
electronic records may be a "flat files" including a succession of
time stamped "event entries" of various locate information and/or
marking information (logged automatically as a result of one or
more particular conditions, e.g., exceeded thresholds for various
signals, or manually as a result of user actuation of a device), or
a differently formatted file (e.g., an ASCII file, an XML file)
having a data structure that segregates or separates in some manner
the locate information and/or marking information into multiple
different fields.
[0129] It should also be appreciated that one or both of the
marking device data 1252 and locate receiver data 1254 of locating
equipment data 1250, received from any of the marking devices,
locate devices, or combined locate and marking devices referenced
above, may include landmark information (in addition to, or
alternatively to, locate information and marking information).
Landmark information may include any information relating to one or
more environmental landmarks of interest (e.g., in and around the
work site/dig area and/or generally in the vicinity of the locate
and marking operation). Examples of landmark information include,
but are not limited to, geo-location data of an environmental
landmark, type of environmental landmark, and a time stamp for any
acquired information relating to an environmental landmark. In some
instances, landmark information may be acquired from locate
equipment particularly configured to operate in a landmark mode so
as to acquire such information, as well as one or more other modes
(e.g., "locate mode" or "marking mode") to accomplish functions
relating to detection and/or marking of underground facilities.
[0130] Tables 6A and 6B below show examples of landmark information
that may be included in an electronic record forming part of either
marking device data 1252 or locate receiver data 1254 of locating
equipment data 1250. Table 6A shows the format and content of an
electronic record entry for a utility pole, which includes one
geo-location data point, and Table 6B shows the format and content
of an electronic record entry for a pedestal, which includes four
geo-location data points (i.e., one for each corner of the
pedestal). As noted above, it should be appreciated that the format
and content shown below in Tables 6A and 6B is provided primarily
for purposes of illustration, and that a variety of formats and
content may be employed for an electronic record entry for landmark
information.
TABLE-US-00006 TABLE 6A Example record of landmark information
acquired for a utility pole Record Service 0482 # 1 provider ID
User ID 4815 Device ID 7362 Type of EL Type = utility pole
timestamp data 12-Jul-2008; 09:35:17.5 geo-location data 2650.9256,
N, 08003.5234, W Locate request Requestor: XYZ Construction
Company, data Requested service address: 222 Main St, Orlando,
FL
TABLE-US-00007 TABLE 6B Example record of landmark information
acquired for a pedestal Record Service 0482 # 2 provider ID User ID
4815 Device ID 7362 Type of EL Type = pedestal Timestamp data
12-Jul-2008; 09:35:17.5 geo-location data 2650.9256, N, 08003.5234,
W Type of EL Type = pedestal Timestamp data 12-Jul-2008; 09:35:21.2
geo-location data 2650.9256, N, 08003.5226, W Type of EL Type =
pedestal Timestamp data 12-Jul-2008; 09:35:26.7 geo-location data
2650.9288, N, 08003.5188, W Type of EL Type = pedestal Timestamp
data 12-Jul-2008; 09:35:33.5 geo-location data 2650.9321, N,
08003.5177, W Locate request Requestor: XYZ Construction Company,
data Requested service address: 222 Main St, Orlando, FL
[0131] D. Electronic Manifests
[0132] Electronic Manifest (EM) application 1260 of data sources
1216 is a computer software application that may be used to create
an electronic manifest of a locate and/or marking operation. As
discussed above, an electronic manifest may include a digital
(e.g., aerial) image of the work site/dig area and its
surroundings, upon which may be overlaid any of a variety of
information relating to a locate and/or marking operation (e.g.,
derived from any of the information discussed above in connection
with electronic records generated by various locate equipment). In
one example of an electronic manifest, one or more "electronic
locate marks" are overlaid on a digital image for indicating
corresponding physical locate marks that have been placed on the
ground, pavement or other surface at the site, thereby indicating
the geo-locations and types of facilities present. One or more
landmarks also may be indicated on the digital image together with
the electronic locate marks. Via the EM application 1260, the
digital images may be marked up "manually" by a technician (e.g.,
using a stylus or other type of user interface in conjunction with
the digital image displayed in a display field) to include one or
more electronic locate marks and/or one or more identifiers for
environmental landmarks. Alternatively, a digital image may be
marked up "automatically" by importing data, for example, from one
or more pieces of locate equipment (e.g., a locate device, a
marking device, or a combined locate and marking device) and
overlaying the imported data on the digital image.
[0133] In one example, the starting digital images to be marked up
using EM application 1260 may be VWL images 1232 that are
associated with tickets 1220. In this manner, the resulting EM
image may contain the original dig area indicator (e.g., from the
VWL image) to indicate or delimit the dig area for the locate and
marking operation, together with any electronic locate marks and/or
landmarks added to the image via the EM application. The marked up
digital images may be saved as, for example, EM images 1262, which
may be associated with, for example, tickets 1220 and may be used
by locate companies to support proof of work compliance. In some
embodiments, EM application 1260 may implemented as described in
U.S. patent application Ser. No. 12/369,232, filed Feb. 11, 2009
entitled "Searchable records of underground facility locate marking
operations," which is incorporated by reference herein in its
entirety.
[0134] As noted above in connection with VWL images 1232 provided
by VWL application 1230, an EM image 1262 may include metadata
corresponding to any markings or content in the image; in
particular, geographic coordinates (e.g., latitude and longitude
values) for any dig area indicator, electronic locate marks, and/or
landmarks marked on the image may accompany or be included in an
image file as metadata. Accordingly, these geographic coordinates,
as well as any other information provided by EM application, may be
employed in some manner as part of a quality assessment process
(e.g., as field information/data, or in some instances as reference
information/data, or in some instances to pre-process or filter one
or both of field information/data and reference information/data
prior to comparison).
[0135] FIG. 5 shows an example of an electronic manifest 900 that
comprises both image data and non-image data. In this example, the
electronic manifest 900 comprises a marked-up image 905 showing
locate mark indicators 910 (e.g., to indicate locations of physical
locate marks), offset indicia 915 (e.g., to indicate distances
between physical locate marks and certain environmental landmarks)
and dig area indicators 920 (e.g., as provided by an excavator on a
VWL image). In addition, the electronic manifest 900 comprises
non-image information relating to the locate and/or marking
operation, such as a ticket number or identifier 925, a name or
identifier 930 associated with the locate technician (which may
indicate facility owner/operator, or locate company/technician), a
time and date stamp 935 indicating when the electronic manifest was
created, a location stamp 940 indicating where the electronic
manifest was created, a completed checklist 945 of markings used in
the locate and/or marking operation, and a locate technician
signature 950 certifying that the information of the electronic
manifest is correct.
[0136] Although FIG. 5 shows an example of an electronic manifest
including specific types of ticket information, it should be
appreciated that an electronic manifest as described herein is not
limited in this regard, and may alternatively include other
combinations of ticket information. Also, an electronic manifest
may be displayed and/or formatted in manners different from the
example shown in FIG. 5.
[0137] The underlying electronic data used to generate an
electronic manifest (e.g., the electronic manifest 900 shown in
FIG. 5) may be represented and/or stored in any suitable manner, as
the present disclosure is not limited in this respect. In some
embodiments, the marked-up image(s) and the non-image information
may be stored as a single file. For example, the non-image
information may be included as metadata associated with the
marked-up image(s). In other embodiments, the marked-up image(s)
and the non-image information may be formatted as separate data
sets and may be transmitted and/or stored separately. In another
aspect, whether transmitted/stored separately or together, the
marked-up image(s) and the non-image information may be linked
together in some manner as relating to a common electronic
record.
[0138] FIG. 6 shows an example of a data set 1000 that may be used
to generate an electronic manifest. In this example, the data set
1000 may include a timestamp field 1010, a facility type identifier
field 1020, a facility mark location field 1030, an environmental
landmark identifier field 1040, an environmental landmark location
field 1050, an other information field 1060, a facility
owner/operator field 1065, a marking method field 1070, a property
address field 1080, a ticket number field 1090, a location stamp
field 1015, and a certification field 1025.
[0139] Although FIG. 6 shows specific examples of information
fields, it should be appreciated that the present disclosure is not
limited in this regard. In other implementations, the data set 1000
may include additional, fewer, or different fields. Some exemplary
information fields are discussed briefly below.
[0140] The timestamp field 1010 may include time data that
identifies the day and/or time that a locate and/or marking
operation is performed. This may coincide with a time at which an
environmental landmark location is identified in connection with
the dig area. The time data in the timestamp field 1010 is shown in
FIG. 10 as 9:43 a.m. on Oct. 20, 2005, although any type of date
and/or time code may be used. The information in timestamp field
1010 may be useful in establishing when a locate and/or marking
operation occurred.
[0141] The facility type identifier field 1020 may include an
identifier that identifies a type of underground facility that is
being marked. The identifier in the facility type identifier field
1020 is shown in FIG. 10 as "power," although any type of
identifier may be used. The facility mark location field 1030 may
include geographical information corresponding to a physical locate
mark. In some implementations, the geographical information may
identify a set of geographical points along a marking path of a
located facility line. The geographical information in the facility
mark location field 1030 is shown in FIG. 10 as
N38.degree.51.40748, W077.degree.20.27798; . . . ;
N38.degree.51.40784, W077.degree.20.27865, although any type of
geographical information may be used.
[0142] The information in the facility mark location field 1030 may
be useful in graphically presenting the facility locate marks on a
map, and/or to verify that the locate and/or marking operation was
actually and accurately performed. Additionally, or alternatively,
the facility mark location field 1030 may include geographical
information for multiple facility locate marks.
[0143] The environmental landmark identifier field 1040 may include
an identifier that identifies a type of environmental landmark
being marked. The identifier in environmental landmark identifier
field 1040 is shown in FIG. 10 as "curb," although any type of
identifier may be used. The environmental landmark location field
1050 may include geographical information corresponding to the
environmental landmark identified in the environmental landmark
identifier field 1040. The geographical information in the
environmental landmark location field 1050 is shown in FIG. 10 as
N38.degree.51.40756, W077.degree.20.27805; . . . ;
N38.degree.51.40773, W077.degree.20.27858, although any type of
geographical information may be used.
[0144] The other information field 1060 may store any other data
that may be useful, including user notes, such as offset or
distance information that identifies a distance between one or more
environmental landmarks and one or more facility locate marks. The
other information field 1060 is shown in FIG. 10 as including "1.2
meters between curb and power line," although any other data may be
used. Additionally, or alternatively, the other information field
1060 may include audio/voice data, transcribed voice-recognition
data, or the like to incorporate user notes.
[0145] E. Facilities Maps
[0146] Facilities maps 1280 of data sources 1216 are any physical,
electronic, or other representation of the geographic location,
type, number, and/or other attributes of a facility or facilities.
Facilities maps 1280 may be supplied by the various facility owners
and may indicate the geographic location of the facility lines
(e.g., pipes, cables, and the like) owned and/or operated by the
facility owner. For example, facilities maps 1280 may be supplied
by the owner of the gas facilities, power facilities,
telecommunications facilities, water and sewer facilities, and so
on. In the process of performing the automatic quality assessment,
information processing component 1210 may aggregate the information
that is contained in multiple facilities maps 1280 in order to
determine all the facilities that are present in and around a
certain work site/dig area.
[0147] As indicated above, facilities maps may be provided in any
of a variety of different formats. As facilities maps often are
provided by facility owners of a given type of facility, typically
a set of facilities maps includes a group of maps covering a
particular geographic region and directed to showing a particular
type of facility disposed/deployed throughout the geographic
region. One facilities map of the set of maps is sometimes referred
to in the relevant arts as a "plat."
[0148] Perhaps the simplest form of facilities maps is a set of
paper maps that cover a particular geographic region. In addition,
some facilities maps may be provided in electronic form. An
electronic facilities map may in some instances simply be an
electronic conversion (i.e., a scan) of a paper facilities map that
includes no other information (e.g., electronic information)
describing the content of the map, other than what is printed on
the paper maps.
[0149] Alternatively, however, more sophisticated facilities maps
also are available which include a variety of electronic
information, including geographic information and other detailed
information, regarding the contents of various features included in
the maps. In particular, facilities maps may be formatted as
geographic information system (GIS) map files, in which map
features (e.g., facility lines and other features) are represented
as shapes and/or lines, and the file provides metadata describing
the geographic locations and types of map features. In some
examples, a GIS map file may indicate a facility line using a
straight line, and may include some symbol or other annotation
(e.g., a diamond shape) at each endpoint of the line to indicate
where the line begins and terminates. From the foregoing, it should
be appreciated that in some instances, given that the geo-locations
of two termination or end-points of a given facility line may be
provided by the map, the geo-location of any point on the facility
line may be determined from these two end-points.
[0150] Examples of a wide variety of environmental landmarks that
may be represented in a GIS facilities map file include, but are
not limited to: landmarks relating to facilities such as pedestal
boxes, utility poles, fire hydrants, manhole covers and the like;
one or more architectural elements (e.g., buildings); and/or one or
more traffic infrastructure elements (e.g., streets, intersections,
curbs, ramps, bridges, tunnels, etc.). A GIS facilities map file
may also include various shapes or symbols indicating different
environmental landmarks relating to facilities, architectural
elements, and/or traffic infrastructure elements.
[0151] Examples of information provided by metadata for the map
file (i.e., included as part of the electronic file for the map)
include, but are not limited to, information about the geo-location
of various points along a given line, the termination points of a
given line (e.g., the diamond shapes indicating the start and end
of the line), the type of facility line (e.g., facility type and
whether the line is a service line or main), geo-location of
various shapes and/or symbols for other features represented in the
map (environmental landmarks relating to facilities, architectural
elements, and/or traffic infrastructure elements), and type
information relating to shapes and/or symbols for such other
features.
[0152] Facilities maps may include additional information that may
be useful to a quality assessment process. For example, various
information that may be included in a legend of the facilities map,
or otherwise associated with the facilities map (e.g., included in
the metadata or otherwise represented on the map), and available
for use in a quality assessment process, may include, but is not
limited to, a date of the facilities map (e.g., when the map was
first generated/created, and/or additional dates corresponding to
updates/revisions), a number of revisions to the facilities map
(e.g., revision number, which may in some instances be associated
with a date), one or more identifiers for a source, creator, owner
and/or custodian of the facilities map (e.g., the owner of the
facility type represented in the map), various text information
(e.g., annotations to update one or more aspects or elements of the
map), and any other legend information that may be included or
represented in the map.
[0153] FIG. 7 shows an example of a visual representation of a
portion of an electronic facilities map 500. In this example,
facilities map 500 is a telecommunications facilities map that is
supplied by a telecommunications company. Facilities map 500 shows
telecommunications facilities in relation to certain landmarks,
such as streets and roads, using lines and shapes. As discussed
above, the electronic facilities map may include metadata
indicating what various lines, symbols and/or shapes represent, and
indicating the geo-location of these lines, symbols and/or shapes.
With respect to exemplary environmental landmarks, facilities map
500 may include both visual information and metadata relating to
utility poles 502, manhole 504, and any of a variety of other
landmarks that may fall within the geographic area covered by the
facilities map 500.
IV. Exemplary Automated Assessment Methods
[0154] FIG. 8 shows a flow diagram of an exemplary process 1300 for
performing a quality assessment of an underground facility locate
and/or marking operation, as implemented by automated quality
assessment application 1200. While the example provided in FIG. 8
is a more specific example of the generic process 1900 discussed
above in connection with FIG. 3, and describes an automated quality
assessment based on a completed or closed ticket for which it is
presumed that a locate and/or marking operation was actually
performed by a technician, it should be appreciated that the
concepts generally outlined in the process 1300 may be applied to
various types of available information relating to a requested
locate operation and marking operation, whether performed
separately or in tandem, and irrespective of actual performance of
the locate operation and/or the marking operation, so as to assess
the quality of the requested operation.
[0155] Process 1300 begins at act 1310, where a completed (i.e.,
closed) ticket is received and associated information to be used in
assessing the quality of the locate and marking operation performed
in connection with the ticket is collected by automated quality
assessment application 1200. The associated ticket information may
include, for example, the originating ticket information (e.g.,
textual ticket information 1222 of a certain ticket 1220), and one
or more of the VWL images (e.g., a VWL image 1232 of a certain
ticket 1220), the originating ticket assessment (e.g., a ticket
assessment outcome 1242 of a certain ticket 1220), the locating
equipment data (e.g., marking device data 1252 and/or locate
receiver data 1254 of a certain ticket 1220), the EM images (e.g.,
a EM image 1262 of a certain ticket 1220), and any other
information (e.g., from other electronic information and/or records
1295).
[0156] The process then continues to act 1312, where the received
information is used to automatically assess the quality of the
locate and marking operation. In the example of FIG. 8, a locate
operation is categorized as either (a) APPROVED--the operation is
approved, no further action needed; (b) SATISFACTORY--the operation
is approved, but the locate technician needs coaching or training;
(c) UNSATISFACTORY--the operation is not approved, the ticket needs
QC action; or (d) PROMPT--an aspect of the operation assessment may
be suitable for transmitting a real-time prompt to the locate
technician with respect to, for example, performing a substantially
immediate verification and/or corrective action. However, the
invention is not limited in this respect, as any suitable
indication of quality may be provided as a result of an automatic
quality assessment, such as, a numerical score (e.g., a score from
0-100%), a letter grade, another type of graduated indictor based
on some scale or range, or any other indication of quality.
Additional details and examples of how quality may be automatically
assessed at act 1312 and an indication (e.g., a categorization) of
quality may be automatically generated at act 1314 are discussed
below. It should be appreciated that the invention is not limited
to these particular examples, and that such examples are provided
primarily for the purposes of illustration.
V. Assessments Relating to Environmental Landmarks
[0157] In some embodiments, the quality assessment of a locate
and/or marking operation performed in act 1312 of FIG. 8 may be
based entirely or in part on a comparison of information about the
performance of the locate and/or marking operation (e.g., "field
information," i.e., one or more of locate information, marking
information, landmark information and EM information, obtained from
one or more of a locate device, a marking device, a combination
locate and marking device, and an EM application executing on any
of a variety of computing devices) and reference information
relating to one or more environmental landmarks. In exemplary
embodiments in which the reference information comprises data
relating to one or more environmental landmarks ("landmark
information," e.g., geographic information and/or landmark
category/type information relating to one or more environmental
landmarks), a variety of assessments are possible.
[0158] For example, in a first embodiment relating to environmental
landmarks, field information including geographic information,
facility type information, and/or other information relating to an
underground facility identified and/or marked during a locate
and/or marking operation may be compared to reference information
comprising landmark information to determine whether or not the
location and/or type of one or more facilities identified and/or
marked during the locate and/or marking operation are expected in
view of the location and/or type of one or more environmental
landmarks. Such a comparison may include identifying at least one
correspondence or discrepancy between the compared data based on or
more criteria. The landmark information may be derived, for
example, from one or more facilities maps, one or more historical
tickets, or may be collected together with (e.g., essentially
concurrently with) various information relating to the locate
and/or marking operation (the locate and/or marking operation to be
assessed may include acquisition of landmark information relating
to one or more environmental landmarks, and this landmark
information may be used for the assessment).
[0159] In a second exemplary embodiment relating to environmental
landmarks, "new" landmark information collected as part of a
current/recent locate and/or marking operation (e.g., via a
suitably configured marking device, locate device, or combined
locate and marking device, and/or indicated on an electronic
manifest for the locate and/or marking operation) may be compared
to "reference" landmark information. The reference landmark
information may be derived, for example, from one or more
facilities maps or one or more historical tickets (which themselves
may include previous electronic manifests), and such a comparison
may serve as a basis for assessment. In one aspect of this
embodiment, both "new" landmark information and other information
relating to the locate and/or marking operation (e.g., geographic
information, facility type information, etc.) may be compared to
the reference landmark information and other facility-related
information derived from one or more facilities maps, one or more
historical tickets, or other information sources, such that an
assessment is based both on a comparison of environmental landmarks
and facilities.
[0160] In some exemplary embodiments discussed in greater detail
below, geographic information in the field data is compared to
geographic information in the reference data. For example, field
geo-location data (e.g., one or more sets of latitude and longitude
coordinates) relating to the detection and/or marking of a given
underground facility or other activity during a locate and/or
marking operation, and/or field geo-location data relating to one
or more environmental landmarks, may be compared to reference
geo-location data relating to one or more environmental
landmarks.
[0161] More specifically, in some implementations, latitude and
longitude coordinates corresponding to a detected and/or marked
facility, and/or latitude and longitude coordinates corresponding
to one or more environmental landmarks (field geo-location data),
are compared to latitude and longitude coordinates (transformed if
necessary to a common reference frame) relating to one or more
environmental landmarks (reference geo-location data). In this
manner, a correspondence or discrepancy (or degree of
correspondence) may be ascertained between the field geo-location
data and the reference geo-location data.
[0162] As discussed in greater detail below, a first set of field
latitude and longitude coordinates, constituting lines or curves
representing underground facilities detected and/or marked during
the locate and/or marking operation, and/or one or more latitude
and longitude coordinates constituting points or polygons
representing environmental landmarks, may be compared to a
corresponding set of reference latitude and longitude coordinates
to determine a degree of matching between the two sets, in a manner
akin to pattern matching. Additionally or alternatively, such sets
of points may be compared to determine some relationship between
the sets of points that bears upon an assessment (e.g., do the end
points of a given facility line of a particular facility type
essentially correspond to a geographic location of one or more
environmental landmarks relating to that facility type?). This may
be useful in determining not only how closely the locate marks
formed by the technician correspond to the presumed physical
location(s) of the underground facilities, but also if the
detection and/or marking of a particular facility line "makes
sense" in the context of its environment, based on various
landmarks in the environment.
[0163] Although comparisons of field geo-location data and
reference geo-location data to facilitate an automated quality
assessment process are described in some exemplary embodiments
discussed in greater detail below, it should be appreciated that
more generally, in other embodiments, a variety of other
information contained in field information/data and reference
information/data may be used as a basis for an automated quality
assessment. For example, field information pertaining to the number
and/or types of facilities detected and/or marked during a locate
and/or marking information, and/or the number and/or types of
environmental landmarks present (or that no landmarks are present),
may be compared to similar reference information derived from one
or more facilities maps, historical tickets, etc., without regard
to geographic information (e.g., by noting from various sources of
reference information what types of landmarks are present or not
present corresponding to a given work site/dig area, and/or how
many landmarks of a particular type are present or not present). In
this respect, it should be appreciated that the absence of
landmarks in a given geographic area, or absence of landmarks of a
particular type in a given geographic area, constitutes useful
landmark information. For example, field data relating to the a
marked facility line that terminates at a point at which there is
no landmark present (e.g., of an appropriate category and/or type
for the facility line in question) may indicate an erroneous or
incomplete marking operation; in this sense, the reference
information relating to one or more environmental landmarks
includes information about the absence of any landmarks (e.g., in a
location where one might otherwise be expected).
[0164] In another example, field information pertaining to an
arrangement or pattern (i.e., relative positions) of multiple lines
for a same type of facility, multiple different facility types
detected and/or marked during a locate and marking information,
and/or multiple environmental landmarks may be compared to similar
reference information ("relative position information") derived
from any one or more sources of reference information pertaining to
environmental landmarks, irrespective of the presumed physical
geographic location(s) of the respective facilities/lines/landmarks
(i.e., the general pattern of lines and/or landmarks detected
and/or marked in the field may be compared to the general pattern
of landmarks as represented in reference information). The
foregoing and other examples of assessments based on different
types of information relating to environmental landmarks is
discussed in further detail below in connection with various
embodiments.
[0165] FIGS. 9A and 9B provide illustrative depictions based on
various information that may be available, according to one
embodiment, relating to locate and/or marking operations, which
information may facilitate an assessment of the operation based at
least in part on landmark information. As discussed in greater
detail below, various information derived from electronic records
generated by locate equipment, electronic manifests, tickets,
facilities maps, and the like may be visually rendered in a display
field (e.g., of a display coupled to the system 1800 shown in FIG.
2) to provide a visual aid in connection with an assessment
process. In some exemplary implementations, electronic visual
renderings may be provided by an EM (electronic manifest)
application, as discussed above. For purposes of illustrating
various concepts relating to analysis and assessment of locate
and/or marking operations based on landmark information, FIG. 9A
illustrates a first electronic visual rendering 1600A of a first
locate and/or marking operation and FIG. 9B illustrates a second
electronic visual rendering 1600B of a second locate and/or marking
operation.
[0166] In FIGS. 9A and 9B, marking information (and/or locate
information), as well as landmark information, are used to provide
the exemplary electronic visual renderings, showing the relative
positions of various elements. For example, the electronic
rendering 1600A shown in FIG. 9A includes a first lines pattern
1610 representing a power line, and a second lines pattern 1612
representing a telephone line, each of which includes electronic
locate marks representing corresponding physical locate marks
placed on ground, pavement or other surface during a marking
operation (it should be appreciated that additionally, or
alternatively, locate information representing where a given
underground facility was detected may be used for such electronic
visual renderings). Similarly, FIG. 9A shows various identifiers
(e.g., symbols, icons, lines or patterns, etc.) for multiple
environmental landmarks; in particular, a building 1614, a pedestal
1618, a utility pole 1616, and a curb 1620 are shown in the
electronic rendering 1600A. For purposes of the present discussion,
it is presumed that geographic information (e.g., geo-location data
points, such as GPS coordinates) from one or more information
sources (e.g., electronic records) is available for the depicted
lines pattern and the environmental landmarks, and such geographic
information forms the basis for the electronic visual rendering so
as to appropriately illustrate the relative positions of various
elements shown.
[0167] The relative positions of electronic locate marks
representing marked (and/or detected) underground facilities and
one or more environmental landmarks in or proximate to the work
site/dig area in which the facilities were marked (and/or detected)
often provide valuable information toward assessing the accuracy
and/or completeness of a locate and/or marking operation. For
example, as shown in FIG. 9A, given the presence of the utility
pole 1616 and the building 1614, it would be expected to encounter
the lines pattern 1610, representing an electrical power line,
traversing some path between the utility pole 616 and the building
1614. Furthermore, the presence and footprint of the curb 1620 may
be instructive, as in some situations it would be expected to
encounter some types of underground facilities (such as the power
line represented by the lines pattern 1610) following the general
footprint and path of the curb (e.g., running essentially parallel
to the curb, perhaps at a particular offset; to this end, in some
instances an environmental landmark such as the curb may provide a
reference point for a "tie down" to the underground facility).
Similarly, given the presence of the pedestal 1618, it would be
expected to encounter the lines pattern 1612, representing a
telephone line, traversing some path between the pedestal and the
building.
[0168] In view of the foregoing examples, it should be appreciated
that a variety of environmental landmarks may be utilized according
to the inventive concepts described herein as instructive reference
points to determine the feasibility and/or expectation of
encountering an underground facility, and thereby facilitate an
assessment of the locate and/or marking operation. For example, for
the marking operation depicted in FIG. 9A, geographic information
relating to the electronic locate marks representing marked
utilities may be compared to geographic information relating to the
environmental landmarks to assess accuracy and/or completeness. A
variety of criteria and/or metrics for one or more criteria may be
used in such an assessment, as discussed in greater detail below.
In particular, the presence of the utility pole 1616 in or near the
work site suggests that a power line should be detected and marked;
the presence of the building 1614 suggests that the power line
should follow some path between the utility pole and the building.
Accordingly, geo-location data points representing the end points
of the marked power line may be compared to geo-location data
points representing one or both of the utility pole and a corner of
the building (for example) to determine a degree of correspondence
or discrepancy between these data points (e.g., Are the end points
of the electronic locate marks for the power line within some
threshold distance of the utility pole and/or the building? Does
the power line extend completely between the utility pole and the
building, or does it appear to terminate in the middle of
nowhere?). A similar comparison may be done for geo-location data
points representing the electronic locate marks for the telephone
line (lines pattern 1612) and geo-location data points for the
pedestal 1618 (e.g., Are the end points of the electronic locate
marks for the telephone line within some threshold distance of the
pedestal and/or the building?).
[0169] While the scenario illustrated in FIG. 9A provides an
example of a "satisfactory" marking operation according to
exemplary criteria in that facility lines are marked as expected
with reference to noted environmental landmarks, the scenario
illustrated in FIG. 9B illustrates an incomplete and possibly
suspect or "unsatisfactory" marking operation according to some
exemplary criteria. For example, an assessment method based on
environmental landmarks may first note all environmental landmarks
for which information is available (e.g., geo-location data for
landmarks, type data for landmarks, etc.) and, for each landmark,
examine other available information for any facilities detected
and/or marked in or near the environmental landmark (e.g., within
some radius or threshold distance of one or more geo-location data
points for the landmark). If no such detected and/or marked
facility is found, and indication of a suspect (e.g. may need
follow-up and/or coaching) or unsatisfactory quality assessment may
be provided.
[0170] With the foregoing in mind, it may be observed from FIG. 9B
that, in this second marking operation represented by the
electronic rendering 1600B, there is no lines pattern 1612
representing the telephone line, notwithstanding the presence of
the pedestal 1618. Thus, in assessing the available information in
this scenario, the presence of the pedestal 1618 without any
telephone lines marked in the vicinity of the pedestal suggests
that the locate and/or marking operation is perhaps incomplete, and
may be indicated accordingly as suspect (e.g., needs follow-up
and/or coaching) or unsatisfactory. In another example based on the
foregoing, an assessment process may similarly provide an
indication of a suspect or unsatisfactory locate and/or marking
operation if a type of facility is found terminating at or
intersecting an environmental landmark of a type that is
inconsistent with the facility type (e.g., a power line terminating
at or near a fire hydrant). In yet another example, an assessment
process may similarly provide an indication of a suspect or
unsatisfactory locate if an offset between a detected and/or marked
line and an environmental landmark serving as a tie-down (e.g., the
offset between the curb 1620 and the lines pattern 1610) is not
within some prescribed threshold distance.
[0171] In the foregoing example, information relating to one or
more facility lines detected and/or marked during a locate and/or
marking operation was compared to landmark information. In another
embodiment, "new" landmark information collected as part of a
current/recent locate and/or marking operation (e.g., via a
suitably configured marking device, locate device, or combined
locate and marking device, and/or indicated on an electronic
manifest for the locate and/or marking operation) may be compared
to "reference" landmark information (e.g., derived from one or more
facilities maps or one or more historical tickets), and such a
comparison may serve as a basis for assessment. In one aspect, such
an assessment may focus primarily on the consistency or
inconsistency of landmark information at or near a same work site.
To this end, any landmark information available in an electronic
record of a locate and/or marking operation may be compared to any
landmark information from available reference information; in one
exemplary implementation, geographic information (e.g.,
geo-location data points) for any landmark represented in landmark
information from the field may be compared to reference geographic
information for landmarks. As with the exemplary assessments
discussed above in connection with FIGS. 9A and 9B, any geographic
information relating to either facility lines or environmental
landmarks may be compared, in some instances on a per geo-location
data point basis, to determine distances between compared points
and make various assessments based thereon (e.g., is the distance
between two points, or two sets of points, within some
predetermined threshold).
[0172] More specifically, in one embodiment, a set of "field"
geo-location data points (e.g. representing facility line or
environmental landmark geographic information relating to a locate
and/or marking operation) may be compared to the set of "reference"
geo-location data points relating to environmental landmarks
serving as a basis for assessment, to determine geographic distance
between them. Such a comparison may be executed in block 1312 of
one exemplary implementation of the process 1300 shown in FIG.
8.
[0173] In particular, FIG. 10 shows an illustrative process 700 for
determining distance between points in two sets, X and Y, of
geo-location data points (the process 700 may be executed in block
1312 of the process 1300). Each of these sets may include a
plurality of geo-location data points (e.g., latitude and longitude
values or x,y coordinate pairs), and the geo-location data points
in set X typically are in the same reference frame (e.g.,
coordinate system) as the geo-location data points in set Y. In
embodiments in which the process 700 is used to compare a set of
field geo-location data points to a set of reference geo-location
data points relating to one or more environmental landmarks, set X
may include the field points and set Y may include the reference
points. Process 700 defines the distance between the two sets X and
Y as a vector of distances d.sub.0 . . . d.sub.n, where each
distance d.sub.i indicates the distance between a point x.sub.i in
set X and the point y.sub.c in set Y that is closest to
x.sub.i.
[0174] Referring to FIG. 10, the illustrative process 700 begins at
act 10 by initializing a variable n to zero. The process continues
to act 20, where a point x.sub.n in the set X is selected, where
x.sub.n is the n.sup.th point in the set X. The process next
continues to act 30, where the point in set Y that is closest to
the point x.sub.n is identified and is set as the variable y.sub.c.
That is, among all the points in the set Y, the selected point
y.sub.c is the one closest to point x.sub.n. The process then
continues to act 40, where the distance between x.sub.n and y.sub.c
is recorded and stored in the variable d.sub.n. The process next
continues to act 50, where it is determined whether there are any
more points in the set X to process. When it is determined that the
set X contains one or more points yet to be processed, the process
700 continues to act 60, where the value of n is incremented by
one. The process then returns act 20, where the next point in the
set X is selected. If, at act 50, it is determined that there are
no more points in set X to process, the process 700 ends.
[0175] It should be appreciated that each of the sets X and Y may
include any number of geo-location data points, as the present
disclosure is not limited in this respect. For example, in some
embodiments, one or both of the sets may have only one geo-location
data point specifying a single point on Earth. In other
embodiments, one or both sets may have multiple geo-location data
points specifying multiple points on Earth.
[0176] Additionally, the process 700 may be applied to determine a
measure of distance between any two sets of points in any space in
which a measure of distance can be defined between two points.
Thus, the application of the process 700 is not limited to
geo-location data points expressed in an absolute frame of
reference that ties the geo-location data to specific points on
Earth. For example, in some embodiments, the geo-location data
points in set X and set Y may not be expressed in latitude and
longitude, but rather may be expressed as locations (e.g., distance
and direction) relative to some other reference point (e.g., an
arbitrary reference point, a reference point defined by one or more
facilities maps, a reference point defined by some environmental
landmark, or some other reference point).
[0177] The process 700 is also not limited to any particular
technique for determining the distance between two points, as any
of numerous techniques may be used. For example, in an embodiment
where the geo-location data points are expressed in latitudinal and
longitudinal coordinates, a distance between two points may be
calculated according to the great-circle distance in spherical
geometry, using Vincenty's inverse method for computing
geographical distance between two points, or using some other
method. In some embodiments in which the coordinates for the two
points are each two-dimensional Cartesian coordinates in a common
grid system, the straight line distance between these two points
may be determined using the following formula:
d=sqrt((x.sub.2-x.sub.1).sup.2+(y.sub.2-y.sub.1).sup.2).
[0178] In embodiments in which the process illustrated in FIG. 10
is used to perform the function indicated in block 1312 of the
process 1300 shown in FIG. 8, in some exemplary implementations the
quality assessment may be based on the distance between any two
closest points compared (e.g., a geo-location data point from the
field data corresponding to a fire hydrant, and a closest
geo-location data point from the reference data corresponding to a
fire hydrant as represented in a facilities map covering the area
of the work site). In particular, the assessment may establish a
threshold distance for each pair within which the distance between
the respective compared geo-location data points must fall. A
unique threshold distance may be established for different pairs of
points, or similar/same threshold distances may be established for
groups of points or all of the data compared. Furthermore, in
various implementations, the type of points compared from the field
and reference data sets may be depend on the nature of the
assessment; for example, in one implementation, termination points
of facility lines of a particular type from the field data are
compared to reference geo-location data points of environmental
landmarks of a particular type to assess if the facility line(s)
appropriately terminate at an expected environmental landmark.
[0179] In yet other implementations, a percentage of field
geo-location data points that are within a threshold distance of
corresponding reference geo-location data points may be used as a
basis for assessment. That is, as discussed above, the process of
FIG. 10 generates a vector of distances d.sub.0 . . . d.sub.n,
where each distance d indicates the distance between one field
geo-location data point and one reference geo-location data point.
Thus, in some embodiments, the quality assessment may be based on
the percentage of these distances that are within some
predetermined range or threshold.
[0180] Table 7 below shows one possible technique for generating a
quality assessment of a locate and/or marking operation in this way
using a scoring table. Techniques for generating a scoring table
and computing a score using a scoring table are described in
greater detail in U.S. Non-provisional patent application Ser. No.
12/493,109, filed Jun. 26, 2009, entitled "Methods and Apparatus
for Quality Assessment of a Field Service Operation," incorporated
by reference herein. As shown in Table 7, the criterion on which
the quality of locate and/or marking operation is being assessed is
listed in the leftmost column. For this criterion, the table
includes one or more expected or reference values or ranges for the
criterion, also referred to as "metrics," against which information
about the locate and/or marking operation is measured/compared. The
metrics are divided into several "scoring categories," namely,
value(s)/condition(s) that, if met, result in a particular
score.
[0181] For purposes of the analysis illustrated in Table 7, field
information/data is referred to as ACTUAL DATA, and reference
information/data is referred to as EXPECT DATA. A quality
assessment for the indicated criterion is based on a comparison of
the ACTUAL DATA to the EXPECT DATA (e.g., so as to determine in
what scoring category the ACTUAL DATA falls as a result of the
comparison). For purposes of the discussion that follows, although
examples based on numeric scores are provided, the term "score" as
used herein is intended to more generally denote any of a variety
of graduated indicators for a quality assessment (which in turn may
be based on a variety of ranges, scales and resolutions/granularity
for the indicators).
TABLE-US-00008 TABLE 7 Expected value or range (metrics) Criterion
Preferred Marginal Unacceptable EXP: Distance between Within 1
Within 2 feet but Greater than 2 field landmark and foot. greater
than 1 feet reference landmark foot ACT: Distance 8 inches between
field landmark and reference landmark
[0182] In the example of Table 7, the criterion on which the
quality of the locate operation is being assessed is the distance
between a landmark represented in the field data, and the same type
of landmark represented in the reference data. Additionally, in
this example, there are three scoring categories: Preferred;
Marginal; and Unacceptable. For each scoring category, there is a
metric used to evaluate the contents of the distance vector
[d.sub.0 . . . d.sub.n] resulting from the comparison of the field
data and the reference data to determine in which scoring category
the results of the comparison fall. In the example of Table 7, an
evaluation of the distance vector shows that, for the landmark in
question, the distance between the field data and the reference
data was within one foot, and hence falls into the preferred
category.
[0183] With reference again to act 1905 of FIG. 3 (or, similarly,
act 1314 of FIG. 8), in some embodiments a score, grade, or
categorization may be assigned as an output to categorize the
quality assessment process based on into which scoring category the
assessment falls. For example, in some embodiments, each scoring
category may be associated with a number of points (e.g., 2 points
for Preferred, 1 point for Marginal, and 0 points for
Unacceptable), and the quality assessment may be awarded the number
of points associated with the scoring category into which it falls.
Thus, for example, in the example of Table 7, 2 points may be
awarded, because the operation falls in the "Preferred" scoring
category.
[0184] In some embodiments, the number of points awarded may be
converted to a percent score that is based on the number of points
awarded and a maximum possible number of points. Thus, for example,
in the example of Table 7, the locate and/or marking operation
received two points out of a maximum possible two points. As such,
the locate and/or marking operation may be assigned a score of 2/2
or 100%. If the assessment results were to fall in the "Marginal"
category and receive only one point, then it may be assigned a
score of 1/2 or 50%. Similarly, if the assessment results were to
fall in the unacceptable category and receive zero points, then it
may be assigned a score of 0/2 or 0%.
[0185] In some embodiments, a range of percent scores may be
converted to letter scores to provide an indication of quality. For
example, a percent score of 100-90% may be converted to a letter
score of A, 89-80% may be converted to a letter score of B, 79-70%
may be converted to a letter score of C, 69-60% may be converted to
a letter score of D, and <60% may be converted to a letter score
of F. In yet another example, a range of percent scores may be
converted to a simple PASS/FAIL score. For example, a percent score
of 100-60% may be converted to a score of PASS and a percent score
of <60% may be converted to a score of FAIL.
[0186] In some embodiments, the quality assessment illustrated in
Table 7 may be used in the process of FIG. 8 to categorize the
locate and/or marking operation as either "Approved" "Coach" or "QC
Referral. For example, Table 7 may be used at act 1312 to assess
the quality of the locate and/or marking operation. Based on this
assessment, the quality of the operation may be categorized at act
1314. For example, if the operation falls in the "Preferred"
scoring category in Table 7 it may be categorized as "Approved" at
act 1314; if the operation falls in the "Marginal" scoring
category, it may be categorized as "Coach;" and if the operation
falls in the "Unacceptable" scoring category it may be categorized
as "QC Referral."
[0187] In the example of Table 7, three scoring categories are
used, such that the locate and/or marking operation is classified
as either Preferred, Marginal, and Unacceptable. However, the
number of scoring categories is merely illustrative, as any number
of scoring categories could be used, and various mutually exclusive
metrics may be assigned to these scoring categories. For example,
in some embodiments, five scoring may be used (e.g., Excellent,
Good, Average, Poor, Unacceptable), while in other embodiments more
than five scoring categories may be used.
[0188] In addition, it should be appreciated that the distance
threshold values used in the metrics in Table 7 are merely
illustrative and that a variety of different percentage values and
distance threshold values may be used. In some embodiments, the
distance threshold values may be based on legal requirements
pertaining to locate and/or marking operations. For example, some
governments (e.g., state governments) may dictate certain
"tolerance zones" around underground facility lines or landmarks
relating to same (e.g., 12 inches, 18 inches, 24 inches, 30 inches,
36 inches, etc.). Thus, in some embodiments, one or more of the
metrics used in a scoring table may be based on a tolerance zone
dictated by government regulations.
VI. Visual Representations
[0189] In some embodiments, as discussed above, any of the field
information and reference information available to the assessment
process (from any of a variety of sources) may be visually rendered
in a display field (e.g., of a display coupled to the system 1800
shown in FIG. 2) to provide a visual aid in connection with an
assessment process. In some exemplary implementations, electronic
visual renderings may be provided by an EM (electronic manifest)
application, as discussed above. According to one aspect of this
embodiment, it is particularly instructive as a visual aid to
"overlay" some or all of the contents of the field information with
that of the reference information in the display field, so as to
provide a visual comparison of the information (e.g., as a
supplement to the automated/electronic comparison of various
elements of the available field and reference information). To aid
in such a comparison, different facility types may be indicated in
the display field, for example, by employing different colors or
line types, and different environmental landmarks may be indicated
in the display field, for example, by employing different colors,
shapes, patterns, icons, etc.
[0190] FIG. 11A illustrates an electronic visual rendering in the
form of an overlay 990A for a first locate and/or marking
operation, in which the field information includes marking
information and landmark information (to constitute a "recreated
locate operation" 800), and the reference information includes
information relating to both facility lines and landmarks as
derived from one or more facilities maps so as to provide an
"aggregated map" 905. Each of the field information and reference
information includes respective elements representing facilities
lines and environmental landmarks (e.g., lines pattern 816
corresponding to telecommunications line 916, utility pole 852
corresponding to utility pole 952, lines pattern 810 corresponding
to power line 910, pedestal 854 corresponding to pedestal 954, fire
hydrant 856 corresponding to fire hydrant 956, etc.). From the
overlay 990A of FIG. 11A, a viewer may obtain an "at-a-glance"
qualitative view of the field information as compared to the
reference information.
[0191] Electronic visual renderings such as the overlay 990A shown
in FIG. 11A may be useful in highlighting possible discrepancies
between field information and reference information. For example,
FIG. 11B illustrates another electronic visual rendering of an
overlay 990B for a second locate and/or marking operation, in which
the viewer may discern a discrepancy between one of the lines
patterns represented by electronic locate marks based on the field
information, and a corresponding facility line in the reference
information. In particular, the lines pattern 810 in the recreated
locate operation 800 shown in the overlay 990B of FIG. 11B is
noticeably offset from what would appear to be the closest
corresponding facility line, i.e., the power line 910, as
represented by geographic information in the reference information.
Thus, the overlay 990B provides a useful visual tool for further
assessing the locate and/or marking operation based on available
field information and reference information.
[0192] To further facilitate visual observations of available
information from electronic renderings, in one embodiment, each of
the field information/data and the reference information data, if
present in a computer-aided visual rendering, as well as any
constituent information forming part of the field data and the
reference data, may be displayed as separate "layers" of the visual
rendering, such that a viewer of the visual rendering may turn on
and turn off displayed data based on a categorization of the
displayed data. For example, all field data may be categorized
generally under one layer designation (e.g., "Field"), and
independently enabled or disabled for display (e.g., hidden)
accordingly. Similarly, all reference data may be categorized
generally under another layer designation (e.g., "Reference") and
independently enabled or disabled for display accordingly.
Respective layers may be enabled or disabled for display in any of
a variety of manners; for example, in one implementation, a "layer
directory" or "layer legend" pane may be included in the display
field (or as a separate window selectable from the display field of
the visual rendering), showing all available layers, and allowing a
viewer to select each available layer to be either displayed or
hidden, thus facilitating comparative viewing of layers.
[0193] Furthermore, any of the above-mentioned general categories
for layers may have sub-categories for sub-layers, such that each
sub-layer may also be selectively enabled or disabled for viewing
by a viewer. For example, under the general layer designation of
"Field," different facility types that may have been marked (and
indicated in the field data by color, for example) may be
categorized under different sub-layer designations (e.g.,
"Field--Electric;" "Field--Gas;" etc.); in this manner, a viewer
may be able to hide the electric field data while viewing the gas
field data, or vice versa, in addition to having the option to view
or hide all field data. Sub-layer designations similarly may be
employed for the reference data (e.g., "Reference--water/sewer;"
"Reference--CATV"). Virtually any characteristic of the information
available for display may serve to categorize the information for
purposes of displaying layers or sub-layers.
VII. Conclusion
[0194] In sum, information relating to a locate and/or marking
operation may be compared to a variety of information relating to
one or more environmental landmarks for purposes of assessing a
quality of the locate and/or marking operation. The types of field
information being compared to reference information relating to one
or more environmental landmarks may include geographic information,
facility type information, and/or other information relating to the
facilities identified and/or marked during the locate and/or
marking operation, and/or landmark information acquired during a
locate and/or marking operation. For example, the comparison may
generally involve determining whether there is agreement between
the locate and/or marking operation and information relating to one
or more environmental landmarks, which may in turn involve
identifying at least one correspondence or discrepancy between the
compared data, and in some instances a degree of
correspondence.
[0195] While various inventive embodiments have been described and
illustrated herein, those of ordinary skill in the art will readily
envision a variety of other means and/or structures for performing
the function and/or obtaining the results and/or one or more of the
advantages described herein, and each of such variations and/or
modifications is deemed to be within the scope of the inventive
embodiments described herein. More generally, those skilled in the
art will readily appreciate that all parameters, dimensions,
materials, and configurations described herein are meant to be
exemplary and that the actual parameters, dimensions, materials,
and/or configurations will depend upon the specific application or
applications for which the inventive teachings is/are used. Those
skilled in the art will recognize, or be able to ascertain using no
more than routine experimentation, many equivalents to the specific
inventive embodiments described herein. It is, therefore, to be
understood that the foregoing embodiments are presented by way of
example only and that, within the scope of the appended claims and
equivalents thereto, inventive embodiments may be practiced
otherwise than as specifically described and claimed. Inventive
embodiments of the present disclosure are directed to each
individual feature, system, article, material, kit, and/or method
described herein. In addition, any combination of two or more such
features, systems, articles, materials, kits, and/or methods, if
such features, systems, articles, materials, kits, and/or methods
are not mutually inconsistent, is included within the inventive
scope of the present disclosure.
[0196] The above-described embodiments can be implemented in any of
numerous ways. For example, the embodiments may be implemented
using hardware, software or a combination thereof. When implemented
in software, the software code can be executed on any suitable
processor or collection of processors, whether provided in a single
computer or distributed among multiple computers.
[0197] The various methods or processes outlined herein may be
coded as software that is executable on one or more processors that
employ any one of a variety of operating systems or platforms.
Additionally, such software may be written using any of a number of
suitable programming languages and/or programming or scripting
tools, and also may be compiled as executable machine language code
or intermediate code that is executed on a framework or virtual
machine.
[0198] In this respect, various inventive concepts may be embodied
as a computer readable storage medium (or multiple computer
readable storage media) (e.g., a computer memory, one or more
floppy discs, compact discs, optical discs, magnetic tapes, flash
memories, circuit configurations in Field Programmable Gate Arrays
or other semiconductor devices, or other tangible computer storage
medium) encoded with one or more programs that, when executed on
one or more computers or other processors, perform methods that
implement the various embodiments of the invention discussed above.
The computer readable medium or media can be transportable, such
that the program or programs stored thereon can be loaded onto one
or more different computers or other processors to implement
various aspects of the present invention as discussed above.
[0199] The terms "program" or "software" are used herein in a
generic sense to refer to any type of computer code or set of
computer-executable instructions that can be employed to program a
computer or other processor to implement various aspects of
embodiments as discussed above. Additionally, it should be
appreciated that according to one aspect, one or more computer
programs that when executed perform methods of the present
invention need not reside on a single computer or processor, but
may be distributed in a modular fashion amongst a number of
different computers or processors to implement various aspects of
the present invention.
[0200] Computer-executable instructions may be in many forms, such
as program modules, executed by one or more computers or other
devices. Generally, program modules include routines, programs,
objects, components, data structures, etc. that perform particular
tasks or implement particular abstract data types. Typically the
functionality of the program modules may be combined or distributed
as desired in various embodiments.
[0201] Also, data structures may be stored in computer-readable
media in any suitable form. For simplicity of illustration, data
structures may be shown to have fields that are related through
location in the data structure. Such relationships may likewise be
achieved by assigning storage for the fields with locations in a
computer-readable medium that convey relationship between the
fields. However, any suitable mechanism may be used to establish a
relationship between information in fields of a data structure,
including through the use of pointers, tags or other mechanisms
that establish relationship between data elements.
[0202] Also, various inventive concepts may be embodied as one or
more methods, of which an example has been provided. The acts
performed as part of the method may be ordered in any suitable way.
Accordingly, embodiments may be constructed in which acts are
performed in an order different than illustrated, which may include
performing some acts simultaneously, even though shown as
sequential acts in illustrative embodiments.
[0203] All definitions, as defined and used herein, should be
understood to control over dictionary definitions, definitions in
documents incorporated by reference, and/or ordinary meanings of
the defined terms.
[0204] The indefinite articles "a" and "an," as used herein in the
specification and in the claims, unless clearly indicated to the
contrary, should be understood to mean "at least one."
[0205] The phrase "and/or," as used herein in the specification and
in the claims, should be understood to mean "either or both" of the
elements so conjoined, i.e., elements that are conjunctively
present in some cases and disjunctively present in other cases.
Multiple elements listed with "and/or" should be construed in the
same fashion, i.e., "one or more" of the elements so conjoined.
Other elements may optionally be present other than the elements
specifically identified by the "and/or" clause, whether related or
unrelated to those elements specifically identified. Thus, as a
non-limiting example, a reference to "A and/or B", when used in
conjunction with open-ended language such as "comprising" can
refer, in one embodiment, to A only (optionally including elements
other than B); in another embodiment, to B only (optionally
including elements other than A); in yet another embodiment, to
both A and B (optionally including other elements); etc.
[0206] As used herein in the specification and in the claims, "or"
should be understood to have the same meaning as "and/or" as
defined above. For example, when separating items in a list, "or"
or "and/or" shall be interpreted as being inclusive, i.e., the
inclusion of at least one, but also including more than one, of a
number or list of elements, and, optionally, additional unlisted
items. Only terms clearly indicated to the contrary, such as "only
one of" or "exactly one of," or, when used in the claims,
"consisting of," will refer to the inclusion of exactly one element
of a number or list of elements. In general, the term "or" as used
herein shall only be interpreted as indicating exclusive
alternatives (i.e. "one or the other but not both") when preceded
by terms of exclusivity, such as "either," "one of," "only one of,"
or "exactly one of" "Consisting essentially of," when used in the
claims, shall have its ordinary meaning as used in the field of
patent law.
[0207] As used herein in the specification and in the claims, the
phrase "at least one," in reference to a list of one or more
elements, should be understood to mean at least one element
selected from any one or more of the elements in the list of
elements, but not necessarily including at least one of each and
every element specifically listed within the list of elements and
not excluding any combinations of elements in the list of elements.
This definition also allows that elements may optionally be present
other than the elements specifically identified within the list of
elements to which the phrase "at least one" refers, whether related
or unrelated to those elements specifically identified. Thus, as a
non-limiting example, "at least one of A and B" (or, equivalently,
"at least one of A or B," or, equivalently "at least one of A
and/or B") can refer, in one embodiment, to at least one,
optionally including more than one, A, with no B present (and
optionally including elements other than B); in another embodiment,
to at least one, optionally including more than one, B, with no A
present (and optionally including elements other than A); in yet
another embodiment, to at least one, optionally including more than
one, A, and at least one, optionally including more than one, B
(and optionally including other elements); etc.
[0208] In the claims, as well as in the specification above, all
transitional phrases such as "comprising," "including," "carrying,"
"having," "containing," "involving," "holding," "composed of," and
the like are to be understood to be open-ended, i.e., to mean
including but not limited to. Only the transitional phrases
"consisting of" and "consisting essentially of" shall be closed or
semi-closed transitional phrases, respectively, as set forth in the
United States Patent Office Manual of Patent Examining Procedures,
Section 2111.03.
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