U.S. patent application number 13/963833 was filed with the patent office on 2014-04-17 for application management framework for secure data sharing in an orchestration framework for connected devices.
This patent application is currently assigned to Citrix Systems, Inc.. The applicant listed for this patent is Citrix Systems, Inc.. Invention is credited to Andrew Borzycki, Mallikharjuna Reddy Deva, Uday Nandigam Gajendar, Anil Roychoudhry.
Application Number | 20140108558 13/963833 |
Document ID | / |
Family ID | 49725950 |
Filed Date | 2014-04-17 |
United States Patent
Application |
20140108558 |
Kind Code |
A1 |
Borzycki; Andrew ; et
al. |
April 17, 2014 |
Application Management Framework for Secure Data Sharing in an
Orchestration Framework for Connected Devices
Abstract
Aspects described herein allow multiple devices to function as a
coherent whole, allowing each device to take on distinct functions
that are complementary to one another. Aspects described herein
also allow the devices function as a coherent whole when
interconnected devices and their respective applications are
configured to operate in various operation modes, when management
policies are employed to control the operation of the
interconnected devices and their respective applications, when
transferring content between the interconnected devices and storing
the content at those devices, when obtaining access credentials for
the interconnected devices that enable the devices to access
enterprise resources, when a policy agent applies management
policies to control operation of and interaction between the
interconnected devices, and when the interconnected devices are
used to access an enterprise application store.
Inventors: |
Borzycki; Andrew; (Killara,
AU) ; Deva; Mallikharjuna Reddy; (Sydney, AU)
; Gajendar; Uday Nandigam; (Menlo Park, CA) ;
Roychoudhry; Anil; (Woodcroft, AU) |
|
Applicant: |
Name |
City |
State |
Country |
Type |
Citrix Systems, Inc. |
Ft. Lauderdale |
FL |
US |
|
|
Assignee: |
Citrix Systems, Inc.
Ft. Lauderdale
FL
|
Family ID: |
49725950 |
Appl. No.: |
13/963833 |
Filed: |
August 9, 2013 |
Related U.S. Patent Documents
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Application
Number |
Filing Date |
Patent Number |
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61861199 |
Aug 1, 2013 |
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61712956 |
Oct 12, 2012 |
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61712962 |
Oct 12, 2012 |
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61824204 |
May 16, 2013 |
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61713718 |
Oct 15, 2012 |
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61806577 |
Mar 29, 2013 |
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61713715 |
Oct 15, 2012 |
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61713762 |
Oct 15, 2012 |
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61714469 |
Oct 16, 2012 |
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61714293 |
Oct 16, 2012 |
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61712948 |
Oct 12, 2012 |
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61712953 |
Oct 12, 2012 |
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Current U.S.
Class: |
709/205 |
Current CPC
Class: |
H04L 63/0815 20130101;
H04L 1/0025 20130101; G06F 21/41 20130101; H04L 67/10 20130101;
H04L 63/10 20130101; H04L 67/04 20130101; H04L 67/2838 20130101;
H04L 9/14 20130101; H04L 67/327 20130101; G06F 21/53 20130101; H04L
63/04 20130101; H04L 67/32 20130101; G06F 2221/2149 20130101; G06F
9/543 20130101; H04L 67/34 20130101; G06F 21/6218 20130101; H04L
12/2856 20130101; H04L 67/104 20130101 |
Class at
Publication: |
709/205 |
International
Class: |
H04L 29/08 20060101
H04L029/08 |
Claims
1. A method comprising, establishing via an orchestration framework
a connection from a first computing device of a plurality of
computing devices to a second computing device of the plurality of
computing devices wherein the orchestration framework coordinates
operation of a computing activity across multiple computing devices
of the plurality of computing devices; submitting from a first
policy agent at the first computing device to a policy manager a
request for a management policy; receiving at the first computing
device the management policy from the policy manager responsive to
a determination that the management policy is available from the
policy manager; and providing the management policy to a second
policy agent at the second computing device responsive to receipt
of the management policy at the first computing device.
2. The method of claim 1 further comprising receiving at the first
computing device a notification indicating that the management
policy is not available from the policy manager.
3. The method of claim 1 wherein: the first policy agent is a first
application wrapper that wraps a first application residing at the
first computing device; and the second policy agent is a second
application wrapper that wraps a second application residing at the
second computing device.
4. The method of claim 1 wherein: the first policy agent is a first
management policy enforcement agent that resides at the first
computing device; and the second policy agent is a second
management policy enforcement agent that resides at the second
computing device.
5. The method of claim 1 wherein the first policy agent submits the
request for the management policy responsive to a determination
that an application subject to the first policy agent has been
launched.
6. The method of claim 1 further comprising: applying the
management policy using the first policy agent; and managing
communications between a first application residing at the first
computing device and a second application residing at the first
computing device based on the management policy.
7. The method of claim 1 further comprising: applying the
management policy using the first policy agent; applying the
management policy using the second policy agent; and managing
communications between a first application residing at the first
computing device and a second application residing at the second
computing device based on the management policy.
8. An apparatus comprising: at least one processor; and memory
storing computer-readable instructions that, when executed by the
at least one processor, cause the processor to interconnect a
plurality of computing devices through an orchestration framework
that coordinates operation of computing activity across multiple
computing devices of the plurality of computing devices, determine
whether a first policy agent at a first computing device of the
plurality of computing devices has received a management policy,
and provide the management policy to a second policy agent at a
second computing device of the plurality of computing devices
responsive to a determination that the first policy agent has
received the management policy.
9. The apparatus of claim 8 wherein the instructions, when executed
by the at least one processor, further cause the apparatus to:
receive a request for the management policy from the first policy
agent of the first computing device; determine whether the
management policy is available; and responsive to a determination
that the management policy is available, provide the management
policy to the first policy agent.
10. The apparatus of claim 9 wherein, responsive to the
determination that the management policy is available, the
instructions, when executed by the at least one processor, further
cause the apparatus to: identify one or more computing devices
associated with the first computing device; provide the management
policy to a respective policy agent at each computing device of the
one or more computing devices; and wherein the second computing
device is one of the one or more computing devices associated with
the first computing device.
11. The apparatus of claim 8 wherein the instructions, when
executed by the at least one processor, further cause the apparatus
to provide a management policy configuration interface comprising
at least one control that allows an administrative user to update
an existing management policy and create a new management
policy.
12. The apparatus of claim 11 wherein the instructions, when
executed by the at least one processor, further cause the apparatus
to push the management policy to at least one of the first policy
agent of the first computing device or the second policy agent of
the second computing device.
13. The apparatus of claim 8 wherein the instructions, when
executed by the at least one processor, further cause the apparatus
to: receive a notification from the first policy agent at the first
computing device that an application subject to the first policy
agent has launched at the first computing device; determine whether
the management policy is available; and push the management policy
to the first policy agent responsive to a determination that the
updated management policy is available.
14. The apparatus of claim 8 wherein the instructions, when
executed by the at least one processor, further cause the apparatus
to: receive a request from the first computing device to present
content residing at the first computing device in an application
residing at the second computing device; determining whether the
application is subject to at least one policy agent at the second
computing device; and initiating transfer of the content to the
application at the second computing device responsive to a
determination that the application is subject to at least one
policy agent residing at the second computing device.
15. The apparatus of claim 14 wherein the instructions, when
executed by the at least one processor, further cause the apparatus
to: block transfer of the content to the application at the second
computing device responsive to a determination that the application
is not subject to at least one policy agent residing at the second
computing device.
16. The apparatus of claim 14 wherein the instructions, when
executed by the at least one processor, further cause the apparatus
to: responsive to a determination that the application is not
subject to at least one policy agent, locate a second application
that is capable of presenting the content and that is subject to at
least one policy agent, and initiate transfer of the content to the
second application.
17. The apparatus of claim 16 wherein the second application
resides at a third computing device connected to the apparatus.
18. The apparatus of claim 14 wherein the instructions, when
executed by the at least one processor, further cause the processor
to: responsive to a determination that the application is not
subject to at least one policy agent, initiate launch of a client
agent that is subject to at least one policy agent, configure the
client agent with a virtual application that is capable of
presenting the content, and initiate transfer of the content to the
virtual application.
19. One or more non-transitory computer-readable media having
instructions that, when executed, cause the computing device to:
connect to one or more computing devices through an orchestration
framework that coordinates operation of a computing activity across
the computing device and the one or more computing devices; receive
an indication of selected content to transfer to a selected
application at a selected computing device of the one or more
computing devices; display a list of computing devices available
for selection as the selected computing device wherein the list of
computing devices includes one or more computing devices that
include at least one policy agent that the selected application is
subject to and excludes any computing devices that do not have at
least one policy agent the selected application is subject to;
receive a selection of one of the computing devices in the list of
computing devices as the selected computing device; and initiating
transfer of the selected content to the selected application at the
selected computing device via the orchestration framework.
20. The computer-readable media of claim 20 wherein respective
policy agents at the plurality of computing devices apply
management policies to one or more respective applications
respectively residing at the plurality of computing devices.
Description
CROSS-REFERENCE TO RELATED APPLICATION
[0001] This application claims priority to U.S. Provisional Patent
Application No. 61/861,199 entitled "ORCHESTRATION FRAMEWORK FOR
CONNECTED DEVICES" and filed on Aug. 1, 2013, which is incorporated
by reference in its entirety in this disclosure.
INCORPORATION BY REFERENCE
[0002] This application is related to U.S. Provisional Patent
Application No. 61/712,956 entitled "Multi-Device" and filed on
Oct. 12, 2012; U.S. Provisional Patent Application No. 61/712,962
entitled "Orchestration Framework for Connected Devices" and filed
on Oct. 12, 2012; U.S. Provisional Patent Application No.
61/824,204 entitled "Multi-Device Interaction" and filed on May 16,
2013 each of which are incorporated by reference in their entirety
in this disclosure.
[0003] This application is also related to U.S. Provisional Patent
Application 61/713,718 entitled "Secure Data Sharing Among Managed
Applications" and filed on Oct. 15, 2012; U.S. Provisional Patent
Application No. 61/806,557 entitled "Systems and Methods for
Enterprise Mobility Management" and filed on Mar. 29, 2013; and
U.S. patent application Ser. No. 13/886,889 entitled "Application
with Multiple Operation Modes" and filed on May 3, 2013 each of
which are also incorporated by reference in their entirety in this
disclosure.
[0004] The application is also related to U.S. Provisional Patent
Application No. 61/713,715 entitled "Managing Dynamic Policies and
Settings for Mobile Applications" and filed on Oct. 15, 2012, which
is incorporated by reference in its entirety in this
disclosure.
[0005] This application is also related to U.S. Provisional Patent
Application No. 61/714,293 entitled "Managing Encrypted File Vaults
for Managed Applications on Unmanaged Mobile Device" filed on Oct.
16, 2012; U.S. patent application Ser. No. 13/649,076 entitled
"Gateway for Controlling Mobile Device Access to Enterprise
Resources" and filed on Oct. 10, 2012; U.S. Provisional Patent
Application No. 61/546,021; U.S. Provisional Patent Application No.
61/546,922; U.S. Provisional Patent Application No. 61/649,134;
U.S. Provisional Patent Application No. 61/702,671; and U.S. Pat.
No. 7,788,536 to Qureshi et al. entitled "Automated Detection of
Software Problems in Software Application Deployments" and issued
on Aug. 31, 2010 each of which are incorporated by reference in
their entirety in this disclosure.
[0006] This application is also related to U.S. patent application
Ser. No. 13/886,845 entitled "Secured Access to Resources Using a
Proxy" and filed on May 3, 2013; U.S. patent application Ser. No.
12/390,110 entitled "Implementing Single Sign-On Across a
Heterogeneous Collection of Client/Server and Web-Based
Applications" and filed on Feb. 20, 2009; U.S. patent application
Ser. No. 12/575,121 entitled "Authenticating a Client Using Linked
Authentication Credentials" and filed on Oct. 7, 2009; U.S. Pat.
No. 6,681,330 to Bradford et al. entitled "Method and System for a
Heterogeneous Computer Network System with Unobtrusive
Cross-Platform User Access" and issued on Jan. 20, 2004; and U.S.
Pat. No. 6,243,816 to Fang et al. entitled "Single Sign-On (SSO)
Mechanism Personal Key Manager" and issued on Jun. 5, 2001 each of
which are incorporated by reference in their entirety in this
disclosure.
[0007] This application is also related to U.S. Provisional Patent
Application No. 61/713,762 entitled "Conveying Data Between Secure
Applications Running on an Electronic Mobile Device" and filed on
Oct. 15, 2012; U.S. Provisional Patent Application No. 61/713,718
entitled "Secure Data Sharing Among Managed Applications" and filed
on Oct. 15, 2012; and U.S. Provisional Patent Application No.
61/714,469 entitled "Policy-Based Control of a Managed Application
Derived from an Unmanaged Application" and filed on Oct. 16, 2012
each of which are incorporated by reference in their entirety in
this disclosure.
[0008] This application is also related to U.S. Provisional Patent
Application No. 61/643,629 entitled "Virtual Machine Receiver with
Social Network Integration" and filed on May 7, 2012; and U.S.
Provisional Patent Application No. 61/644,060 entitled "Virtual
Machine Receiver with Social Network Integration" and filed on May
8, 2012 each of which are incorporated by reference in their
entirety in this disclosure.
BACKGROUND
[0009] Traditionally, personal computers included operating
systems, applications, and user settings for a single user.
Personal computers were generally both used and managed by their
owners. However, many organizations are now using virtualization,
remote access and/or clouds of computing resources to fulfill their
computing needs. Clouds of virtualized computing resources
generally allow for the operating systems, applications, and user
settings of multiple users to be included on a single physical
machine. Desktop virtualization technology allows multiple
instances of an operating system to be kept separate, so the
activity of one user does not affect the experience of other users.
Cloud computing environments allow for computers owned by the cloud
operator to be managed by the cloud operator but used by cloud
users, who may be customers of the cloud operator.
[0010] A virtual machine client agent is an application that allows
a user a type of virtualized remote access to corporate
applications, desktops and data, even when said "remote" resources
are on the physical machine the user may be using. Each client
agent may communicate with a central enterprise server that lists
which applications and other resource have been selected by the
user, and which applications and other resources are available for
the user to select or request.
[0011] As virtualization becomes increasingly popular and more cost
effective, new problems arise that aspects described herein
address. For example, we are currently in the post PC era, and
moving from a single device to a multi device world. This typically
involves at least 4 screens--a smart phone, a tablet, a full
featured laptop/desktop, and large, room mounted displays. Each of
these devices can independently run software such as web browsers,
meeting software (such as GOTOMEETING.RTM. by Citrix Systems Inc.
of Ft. Lauderdale, Fla.), and personal information managers (PIM
software), and document/productivity software. However, each of
these devices runs independently, largely unaware of other devices.
The most linkage that currently occurs between devices typically
involves mirroring screens from one device to another. Typical
examples of this include displaying a laptop screen on a large,
room-mounted display, or displaying a tablet/smart phone display
onto a laptop, which then gets displayed on a large, room mounted
display.
SUMMARY
[0012] The following presents a simplified summary of various
aspects described herein. This summary is not an extensive
overview, and is not intended to identify key or critical elements
or to delineate the scope of the claims. The following summary
merely presents some concepts in a simplified form as an
introductory prelude to the more detailed description provided
below.
[0013] To overcome limitations in the prior art described above,
and to overcome other limitations that will be apparent upon
reading and understanding the present specification, aspects
described herein are directed to an orchestration framework for
managing the interaction between interconnected devices in a
coordinated fashion.
[0014] A first aspect described herein provides a method for
distributing management policies among interconnected computing
devices. Computing devices may be interconnected through an
orchestration framework that coordinates operation of a computing
activity across multiple computing devices of the plurality of
computing devices. A policy agent at a computing device may submit
to a policy manager a request for a management policy. The policy
agent may receive the requested management policy from the policy
manager in response to receipt of a request. The requested
management policy may also be provided to another policy agent at
another computing device.
[0015] A second aspect described herein provides an apparatus for
distributing management policies among interconnected computing
devices. The apparatus may include one or more processors and
memory storing computer-readable instructions. When executed, the
instructions may cause the apparatus to interconnect multiple
computing devices through an orchestration framework that
coordinates operation of a computing activity across the multiple
computing devices. The apparatus may also determine whether a
policy agent at one of the computing devices has received a
management policy. If so, the apparatus may provide the management
policy to a policy agent at another computing device in
response.
[0016] A third aspect described herein provides non-transitory
computer-readable media that, when executed, cause a computing
device to connect to one or more computing devices through an
orchestration framework that coordinates operation of a computing
activity across the computing devices. The computing device may
facilitate transfer of content to an application at another
computing device. The computing device may display a list of
computing devices available for selection as the computing device
to receive the content. The list may include computing devices
having at least one policy agent that the application is subject
to. The list may exclude computing devices that do not have at
least one policy agent the application is subject to. The computing
device may receive a selection of one of the computing devices in
the list and initiate transfer of the content to the application at
the selected computing device.
[0017] Some aspects described herein also provide receiving
notifications that a management policy is not available, providing
a policy agent that is an application wrapper or management policy
enforcement agent, managing communications between applications at
the same computing device based on a policy agent at the computing
device, managing communications between applications at different
computing devices based on respective policy agents at the
computing devices, providing a management policy configuration
interface that allows an administrative user to update or create
management policies, push management policies to a computing device
in response to a determination that an application has launched at
the computing device, permitting or blocking the transfer of
content between computing devices based on whether the computing
devices include one or more policy agents, locating applications
that are capable or presenting transferred content and that are
subject to a policy agent, and launching client agents subject to a
policy agent and configuring the client agent with a virtual
application capable of presenting the transferred content.
[0018] These and additional aspects will be appreciated with the
benefit of the disclosures discussed in further detail below.
BRIEF DESCRIPTION OF THE DRAWINGS
[0019] A more complete understanding of aspects described herein
and the advantages thereof may be acquired by referring to the
following description in consideration of the accompanying
drawings, in which like reference numbers indicate like features,
and wherein:
[0020] FIG. 1 depicts an illustrative computer system architecture
that may be used in accordance with one or more illustrative
aspects described herein.
[0021] FIG. 2 depicts an illustrative remote-access system
architecture that may be used in accordance with one or more
illustrative aspects described herein.
[0022] FIG. 3 depicts an illustrative virtualized (hypervisor)
system architecture that may be used in accordance with one or more
illustrative aspects described herein.
[0023] FIG. 4 depicts an illustrative cloud-based system
architecture that may be used in accordance with one or more
illustrative aspects described herein.
[0024] FIG. 5 depicts an illustrative enterprise mobility
management system.
[0025] FIG. 6 depicts another illustrative enterprise mobility
management system.
[0026] FIG. 7 illustrates multi-device use according to one or more
illustrative aspects described herein.
[0027] FIG. 8 illustrates a system architecture that may be used
according to one or more illustrative aspects described herein.
[0028] FIG. 9A illustrates a system architecture according to one
or more illustrative aspects described herein.
[0029] FIG. 9B illustrates a system architecture according to one
or more additional illustrative aspects described herein.
[0030] FIG. 10 is a flowchart of example method steps for
cross-device file sharing.
[0031] FIG. 11 is a flowchart of example method steps for
cross-device URL sharing.
[0032] FIG. 12 is a flowchart of example method steps for
cross-device copy-and-paste functionality.
[0033] FIG. 13 is a flowchart of example method steps for launching
a shared file at a destination device.
[0034] FIG. 14 is a block diagram of an example environment in
which embodiments hereof can be practiced.
[0035] FIG. 15 depicts a sample interface of a mobile device in
accordance with an embodiment.
[0036] FIG. 16 is a flowchart for determining an application mode
for an application in accordance with an embodiment.
[0037] FIG. 17 is a flowchart for determining an account type
context for an application in accordance with an embodiment.
[0038] FIG. 18 is a flowchart for determining a location context
for an application in accordance with an embodiment.
[0039] FIG. 19 is a flowchart for determining a predetermine
application status context for an application in accordance with an
embodiment.
[0040] FIG. 20 is a flowchart for determining a network connection
context for an application in accordance with an embodiment.
[0041] FIG. 21 is a flowchart for determining a settings context
for an application in accordance with an embodiment.
[0042] FIG. 22 is a flowchart for switching an application mode for
an application in accordance with an embodiment.
[0043] FIG. 23 is a block diagram of an example environment in
which embodiments hereof can be practiced.
[0044] FIG. 24 is a block diagram of an example environment in
which embodiments hereof can be practiced.
[0045] FIG. 25 is a block diagram of various features of the mobile
device of FIG. 24.
[0046] FIG. 26 is a schematic illustration of an embodiment of a
mobile device.
[0047] FIG. 27 illustrates security-related components and
application that may be installed on a mobile device.
[0048] FIG. 28 depicts an illustrative system having a client, a
proxy, resource(s), and/or authentication service(s).
[0049] FIG. 29 depicts an illustrative detailed view of a client
and a proxy.
[0050] FIG. 30A is a flowchart of example method steps for
authentication and/or providing secured access to resources using a
proxy.
[0051] FIG. 30B is a flowchart of additional example method steps
for authentication and/or providing secured access to resources
using a proxy.
[0052] FIG. 30C is a flowchart of yet additional example method
steps for authentication and/or providing secured access to
resources using a proxy.
[0053] FIG. 31A is a block diagram of an electronic mobile device
which is suitable for use in conveying data between secure
applications.
[0054] FIG. 31B is a block diagram of secure applications that are
configured to access a hidden encrypted pasteboard.
[0055] FIG. 31C illustrates an example copy of data into the
general clipboard by an unsecure application that creates a
detectable copy event.
[0056] FIG. 31D illustrates example ways data can move in and out
of a device.
[0057] FIG. 32 illustrates an example electronic environment which
is suitable for configuring management policies at a device.
[0058] FIG. 33 is a flowchart of example method steps for
transferring content between computing devices based on the
operation mode of the computing devices.
[0059] FIG. 34 is another flowchart of example method steps for
transferring content between computing devices based on the
operation mode of the computing devices.
[0060] FIG. 35 is an additional flowchart of example method steps
for transferring content between computing devices based on the
operation mode of the computing devices.
[0061] FIG. 36 is a flowchart of example method steps for
determining whether to permit a request to copy to and paste from a
virtual clipboard based on the operation mode of a computing
device.
[0062] FIG. 37 is a flowchart of example method steps for
identifying a set of computing devices available for selection as a
destination computing device based on the respective operation
modes of the computing devices.
[0063] FIG. 38 is a flowchart of example method steps for obtaining
a management policy and distributing the management policy among
interconnected computing devices.
[0064] FIG. 39 is a flowchart of example method steps for applying
a management policy to determine whether a computing device can
access a resource, share the resource with another computing
device, and transfer content from the resource to another computing
device.
[0065] FIG. 40 is a flowchart of example method steps for applying
a management policy to manage the transfer of content from one
computing device to another computing device.
[0066] FIG. 41 is a flowchart of example method steps for applying
a management policy to determine whether a user is permitted to
connect a new computing device via an orchestration framework.
[0067] FIG. 42 is a flowchart of example method steps for
transferring content between computing devices based on a data
vault type of a data vault that stores the content at the computing
devices.
[0068] FIG. 43 is another flowchart of example method steps for
transferring content between computing devices based on a data
vault type of a data vault that stores the content at the computing
devices.
[0069] FIG. 44 is a flowchart of example method steps for carrying
out an instruction to wipe content respectively stored at
interconnected computing devices.
[0070] FIG. 45 is a flowchart of example method steps identifying a
set of computing devices available for selection as a destination
computing device based on the respective data vault types of data
vaults at the computing devices.
[0071] FIG. 46 is a flowchart of example method steps for obtaining
SSO credentials for interconnected computing devices.
[0072] FIG. 47 is another flowchart of example method steps for
obtaining SSO credentials for interconnected computing devices.
[0073] FIG. 48 is a flowchart of example method steps for providing
a management policy to interconnected computing devices that
include respective policy agents.
[0074] FIG. 49 is another flowchart of example method steps for
providing a management policy to interconnected computing devices
that include respective policy agents.
[0075] FIG. 50 is a flowchart of example method steps for managing
the transfer of content from a computing device subject to a policy
agent to another computing device subject to a policy agent.
[0076] FIG. 51 is a flowchart of example method steps for
coordinating operation of a computing activity at multiple
computing devices interconnected through an orchestration
framework.
[0077] FIG. 52 is a flowchart of example method steps for selecting
an interconnected computing device to perform at least a portion of
a computing activity.
DETAILED DESCRIPTION
[0078] To address the above problems, and others that will be
apparent to the reader, aspects described herein allow multiple
devices to function as a coherent whole, allowing each device to
take on distinct functions that are complementary to one another.
Aspects described herein also allow the devices function as a
coherent whole when interconnected devices and their respective
applications are configured to operate in various operation modes,
when management policies are employed to control the operation of
the interconnected devices and their respective applications, when
transferring content between the interconnected devices and storing
the content at those devices, when obtaining access credentials for
the interconnected devices that enable the devices to access
enterprise resources, when a policy agent applies management
policies to control operation of and interaction between the
interconnected devices, and when the interconnected devices are
used to access a virtual workspace and enterprise application
store.
[0079] As described in further detail below, an orchestration
framework may interconnect multiple computing devices and
coordinate operation of a computing activity across the
interconnected devices. According to one aspect, the orchestration
framework may make content residing at one computing device
available to another computing device for presentation at that
computing device. For example, the orchestration framework may make
video content residing at a tablet computing device available to a
larger display device (e.g., a television) that presents the video
content. According to another aspect of the orchestration
framework, a computing activity may be initiated at a first
computing device, and a portion of that computing activity may be
performed at one of the other computing devices. For example, an
online meeting may be initiated at a mobile cellular telephone,
audio from the online meeting may be output at a larger audio
output device (e.g., a speaker system), and video from the online
meeting may be output to a larger display device. As another
example, a document editing application may be initiated at a
tablet computing device, input to the application may be received
at a keyboard of a desktop computing device, and the interface of
the application may be presented at a larger display device.
Additional aspects and examples will be appreciated with the
benefit of the detailed description provided below.
[0080] Stated more generally, functionality, input, and output
associated with an application may be spread across multiple
devices that are interconnected by the orchestration framework such
that the interconnected devices operate as a coordinated whole. In
addition, the orchestration framework may also cause the
interconnected devices to operate as a coordinated whole by
providing applications, credentials, content, and other resources
to the interconnected computing devices. The orchestration
framework may interconnect the computing devices via client-server
communication session, a peer-to-peer communication session, or
both. As described in further detail below, each interconnected
computing device may include a respective orchestration agent that
communicates with an orchestration service at a server during the
client-server communication session in order to coordinate
operation of the computing activity. The orchestration agents may
also communicate with each other during the peer-to-peer
communication session to coordinate operation of the computing
activity. The orchestration agents may communication with each
other to coordinate operation of the computing activity with or
without the orchestration service at a server.
[0081] Additionally, computing devices and applications
respectively residing at those computing device may be described
below as managed or unmanaged. If a computing device or application
is managed, functionality of the computing device or application
may be selectively enabled, disabled, or modified. By managing a
computing device or an application, an enterprise may secure the
computing device or application as described in further detail
below. Accordingly, a computing device or application may also be
referred to as secured or unsecured. It will be appreciated,
however, that an enterprise may manage a computing device or
application in a secured or unsecured way. Therefore, in some
examples, a computing device may be a managed computing device that
is a secured computing device or an unsecured computing device
depending on the particular management policies utilized to manage
the computing device or application.
[0082] In the following description of the various embodiments,
reference is made to the accompanying drawings identified above and
which form a part hereof, and in which is shown by way of
illustration various embodiments in which aspects described herein
may be practiced. It is to be understood that other embodiments may
be utilized and structural and functional modifications may be made
without departing from the scope described herein. Various aspects
are capable of other embodiments and of being practiced or being
carried out in various different ways.
[0083] It is to be understood that the phraseology and terminology
used herein are for the purpose of description and should not be
regarded as limiting. Rather, the phrases and terms used herein are
to be given their broadest interpretation and meaning. The use of
"including" and "comprising" and variations thereof is meant to
encompass the items listed thereafter and equivalents thereof as
well as additional items and equivalents thereof. The use of the
terms "mounted," "connected," "coupled," "positioned," "engaged"
and similar terms, is meant to include both direct and indirect
mounting, connecting, coupling, positioning and engaging.
[0084] Computing Architecture
[0085] Computer software, hardware, and networks may be utilized in
a variety of different system environments, including standalone,
networked, remote-access (aka, remote desktop), virtualized, and/or
cloud-based environments, among others. FIG. 1 illustrates one
example of a system architecture and data processing device that
may be used to implement one or more illustrative aspects described
herein in a standalone and/or networked environment. Various
network nodes 103, 105, 107, and 109 may be interconnected via a
wide area network (WAN) 101, such as the Internet. Other networks
may also or alternatively be used, including private intranets,
corporate networks, local area networks (LANs), metropolitan area
networks (MAN), wireless networks, personal networks (PAN), and the
like. Network 101 is for illustration purposes and may be replaced
with fewer or additional computer networks. A LAN may have one or
more of any known LAN topology and may use one or more of a variety
of different protocols, such as Ethernet. Devices 103, 105, 107,
109 and other devices (not shown) may be connected to one or more
of the networks via twisted pair wires, coaxial cable, fiber
optics, radio waves or other communication media.
[0086] The term "network" as used herein and depicted in the
drawings refers not only to systems in which remote storage devices
are coupled together via one or more communication paths, but also
to stand-alone devices that may be coupled, from time to time, to
such systems that have storage capability. Consequently, the term
"network" includes not only a "physical network" but also a
"content network," which is comprised of the data--attributable to
a single entity--which resides across all physical networks.
[0087] The components may include data server 103, web server 105,
and client computers 107, 109. Data server 103 provides overall
access, control and administration of databases and control
software for performing one or more illustrative aspects describe
herein. Data server 103 may be connected to web server 105 through
which users interact with and obtain data as requested.
Alternatively, data server 103 may act as a web server itself and
be directly connected to the Internet. Data server 103 may be
connected to web server 105 through the network 101 (e.g., the
Internet), via direct or indirect connection, or via some other
network. Users may interact with the data server 103 using remote
computers 107, 109, e.g., using a web browser to connect to the
data server 103 via one or more externally exposed web sites hosted
by web server 105. Client computers 107, 109 may be used in concert
with data server 103 to access data stored therein, or may be used
for other purposes. For example, from client device 107 a user may
access web server 105 using an Internet browser, as is known in the
art, or by executing a software application that communicates with
web server 105 and/or data server 103 over a computer network (such
as the Internet).
[0088] Servers and applications may be combined on the same
physical machines, and retain separate virtual or logical
addresses, or may reside on separate physical machines. FIG. 1
illustrates just one example of a network architecture that may be
used, and those of skill in the art will appreciate that the
specific network architecture and data processing devices used may
vary, and are secondary to the functionality that they provide, as
further described herein. For example, services provided by web
server 105 and data server 103 may be combined on a single
server.
[0089] Each component 103, 105, 107, 109 may be any type of known
computer, server, or data processing device. Data server 103, e.g.,
may include a processor 111 controlling overall operation of the
rate server 103. Data server 103 may further include RAM 113, ROM
115, network interface 117, input/output interfaces 119 (e.g.,
keyboard, mouse, display, printer, etc.), and memory 121. I/O 119
may include a variety of interface units and drives for reading,
writing, displaying, and/or printing data or files. Memory 121 may
further store operating system software 123 for controlling overall
operation of the data processing device 103, control logic 125 for
instructing data server 103 to perform aspects described herein,
and other application software 127 providing secondary, support,
and/or other functionality which may or may not be used in
conjunction with aspects described herein. The control logic may
also be referred to herein as the data server software 125.
Functionality of the data server software may refer to operations
or decisions made automatically based on rules coded into the
control logic, made manually by a user providing input into the
system, and/or a combination of automatic processing based on user
input (e.g., queries, data updates, etc.).
[0090] Memory 121 may also store data used in performance of one or
more aspects described herein, including a first database 129 and a
second database 131. In some embodiments, the first database may
include the second database (e.g., as a separate table, report,
etc.). That is, the information can be stored in a single database,
or separated into different logical, virtual, or physical
databases, depending on system design. Devices 105, 107, 109 may
have similar or different architecture as described with respect to
device 103. Those of skill in the art will appreciate that the
functionality of data processing device 103 (or device 105, 107,
109) as described herein may be spread across multiple data
processing devices, for example, to distribute processing load
across multiple computers, to segregate transactions based on
geographic location, user access level, quality of service (QoS),
etc.
[0091] One or more aspects may be embodied in computer-usable or
readable data and/or computer-executable instructions, such as in
one or more program modules, executed by one or more computers or
other devices as described herein. Generally, program modules
include routines, programs, objects, components, data structures,
etc. that perform particular tasks or implement particular abstract
data types when executed by a processor in a computer or other
device. The modules may be written in a source code programming
language that is subsequently compiled for execution, or may be
written in a scripting language such as (but not limited to)
Javascript or ActionScript. The computer executable instructions
may be stored on a computer readable medium such as a nonvolatile
storage device. Any suitable computer readable storage media may be
utilized, including hard disks, CD-ROMs, optical storage devices,
magnetic storage devices, and/or any combination thereof. In
addition, various transmission (non-storage) media representing
data or events as described herein may be transferred between a
source and a destination in the form of electromagnetic waves
traveling through signal-conducting media such as metal wires,
optical fibers, and/or wireless transmission media (e.g., air
and/or space). Various aspects described herein may be embodied as
a method, a data processing system, or a computer program product.
Therefore, various functionalities may be embodied in whole or in
part in software, firmware and/or hardware or hardware equivalents
such as integrated circuits, field programmable gate arrays (FPGA),
and the like. Particular data structures may be used to more
effectively implement one or more aspects described herein, and
such data structures are contemplated within the scope of computer
executable instructions and computer-usable data described
herein.
[0092] With further reference to FIG. 2, one or more aspects
described herein may be implemented in a remote-access environment.
FIG. 2 depicts an example system architecture including a generic
computing device 201 in an illustrative computing environment 200
that may be used according to one or more illustrative aspects
described herein. Generic computing device 201 may be used as a
server 206a in a single-server or multi-server desktop
virtualization system (e.g., a remote access or cloud system)
configured to provide virtual machines for client access devices.
The generic computing device 201 may have a processor 203 for
controlling overall operation of the server and its associated
components, including random access memory (RAM) 205, read-only
memory (ROM) 207, input/output (I/O) module 209, and memory
215.
[0093] I/O module 209 may include a mouse, keypad, touch screen,
scanner, optical reader, and/or stylus (or other input device(s))
through which a user of generic computing device 201 may provide
input, and may also include one or more of a speaker for providing
audio output and a video display device for providing textual,
audiovisual, and/or graphical output. Software may be stored within
memory 215 and/or other storage to provide instructions to
processor 203 for configuring generic computing device 201 into a
special purpose computing device in order to perform various
functions as described herein. For example, memory 215 may store
software used by the computing device 201, such as an operating
system 217, application programs 219, and an associated database
221.
[0094] Computing device 201 may operate in a networked environment
supporting connections to one or more remote computers, such as
terminals 240 (also referred to as client devices). The terminals
240 may be personal computers, mobile devices, laptop computers,
tablets, or servers that include many or all of the elements
described above with respect to the generic computing device 103 or
201. The network connections depicted in FIG. 2 include a local
area network (LAN) 225 and a wide area network (WAN) 229, but may
also include other networks. When used in a LAN networking
environment, computing device 201 may be connected to the LAN 225
through a network interface or adapter 223. When used in a WAN
networking environment, computing device 201 may include a modem
227 or other wide area network interface for establishing
communications over the WAN 229, such as computer network 230
(e.g., the Internet). It will be appreciated that the network
connections shown are illustrative and other means of establishing
a communications link between the computers may be used. Computing
device 201 and/or terminals 240 may also be mobile terminals (e.g.,
mobile phones, smartphones, PDAs, notebooks, etc.) including
various other components, such as a battery, speaker, and antennas
(not shown).
[0095] Aspects described herein may also be operational with
numerous other general purpose or special purpose computing system
environments or configurations. Examples of other computing
systems, environments, and/or configurations that may be suitable
for use with aspects described herein include, but are not limited
to, personal computers, server computers, hand-held or laptop
devices, multiprocessor systems, microprocessor-based systems, set
top boxes, programmable consumer electronics, network PCs,
minicomputers, mainframe computers, distributed computing
environments that include any of the above systems or devices, and
the like.
[0096] As shown in FIG. 2, one or more client devices 240 may be in
communication with one or more servers 206a-206n (generally
referred to herein as "server(s) 206"). In one embodiment, the
computing environment 200 may include a network appliance installed
between the server(s) 206 and client machine(s) 240. The network
appliance may manage client/server connections, and in some cases
can load balance client connections amongst a plurality of backend
servers 206.
[0097] The client machine(s) 240 may in some embodiments be
referred to as a single client machine 240 or a single group of
client machines 240, while server(s) 206 may be referred to as a
single server 206 or a single group of servers 206. In one
embodiment a single client machine 240 communicates with more than
one server 206, while in another embodiment a single server 206
communicates with more than one client machine 240. In yet another
embodiment, a single client machine 240 communicates with a single
server 206.
[0098] A client machine 240 can, in some embodiments, be referenced
by any one of the following non-exhaustive terms: client
machine(s); client(s); client computer(s); client device(s); client
computing device(s); local machine; remote machine; client node(s);
endpoint(s); or endpoint node(s). The server 206, in some
embodiments, may be referenced by any one of the following
non-exhaustive terms: server(s), local machine; remote machine;
server farm(s), or host computing device(s).
[0099] In one embodiment, the client machine 240 may be a virtual
machine. The virtual machine may be any virtual machine, while in
some embodiments the virtual machine may be any virtual machine
managed by a Type 1 or Type 2 hypervisor, for example, a hypervisor
developed by Citrix Systems, IBM, VMware, or any other hypervisor.
In some aspects, the virtual machine may be managed by a
hypervisor, while in aspects the virtual machine may be managed by
a hypervisor executing on a server 206 or a hypervisor executing on
a client 240.
[0100] Some embodiments include a client device 240 that displays
application output generated by an application remotely executing
on a server 206 or other remotely located machine. In these
embodiments, the client device 240 may execute a virtual machine
client agent program or application to display the output in an
application window, a browser, or other output window. In one
example, the application is a desktop, while in other examples the
application is an application that generates or presents a desktop.
A desktop may include a graphical shell providing a user interface
for an instance of an operating system in which local and/or remote
applications can be integrated. Applications, as used herein, are
programs that execute after an instance of an operating system
(and, optionally, also the desktop) has been loaded.
[0101] The server 206, in some embodiments, uses a remote
presentation protocol or other program to send data to a
thin-client or remote-display application executing on the client
to present display output generated by an application executing on
the server 206. The thin-client or remote-display protocol can be
any one of the following non-exhaustive list of protocols: the
Independent Computing Architecture (ICA) protocol developed by
Citrix Systems, Inc. of Ft. Lauderdale, Fla.; or the Remote Desktop
Protocol (RDP) manufactured by the Microsoft Corporation of
Redmond, Wash.
[0102] A remote computing environment may include more than one
server 206a-206n such that the servers 206a-206n are logically
grouped together into a server farm 206, for example, in a cloud
computing environment. The server farm 206 may include servers 206
that are geographically dispersed while and logically grouped
together, or servers 206 that are located proximate to each other
while logically grouped together. Geographically dispersed servers
206a-206n within a server farm 206 can, in some embodiments,
communicate using a WAN (wide), MAN (metropolitan), or LAN (local),
where different geographic regions can be characterized as:
different continents; different regions of a continent; different
countries; different states; different cities; different campuses;
different rooms; or any combination of the preceding geographical
locations. In some embodiments the server farm 206 may be
administered as a single entity, while in other embodiments the
server farm 206 can include multiple server farms.
[0103] In some embodiments, a server farm may include servers 206
that execute a substantially similar type of operating system
platform (e.g., WINDOWS, UNIX, LINUX, iOS, ANDROID, SYMBIAN, etc.)
In other embodiments, server farm 206 may include a first group of
one or more servers that execute a first type of operating system
platform, and a second group of one or more servers that execute a
second type of operating system platform.
[0104] Server 206 may be configured as any type of server, as
needed, e.g., a file server, an application server, a web server, a
proxy server, an appliance, a network appliance, a gateway, an
application gateway, a gateway server, a virtualization server, a
deployment server, a SSL VPN server, a firewall, a web server, an
application server or as a master application server, a server
executing an active directory, or a server executing an application
acceleration program that provides firewall functionality,
application functionality, or load balancing functionality. Other
server types may also be used.
[0105] Some embodiments include a first server 206a that receives
requests from a client machine 240, forwards the request to a
second server 206b, and responds to the request generated by the
client machine 240 with a response from the second server 206b.
First server 206a may acquire an enumeration of applications
available to the client machine 240 and well as address information
associated with an application server 206 hosting an application
identified within the enumeration of applications. First server
206a can then present a response to the client's request using a
web interface, and communicate directly with the client 240 to
provide the client 240 with access to an identified application.
One or more clients 240 and/or one or more servers 206 may transmit
data over network 230, e.g., network 101.
[0106] FIG. 2 shows a high-level architecture of an illustrative
desktop virtualization system. As shown, the desktop virtualization
system may be single-server or multi-server system, or cloud
system, including at least one virtualization server 206 configured
to provide virtual desktops and/or virtual applications to one or
more client access devices 240. As used herein, a desktop refers to
a graphical environment or space in which one or more applications
may be hosted and/or executed. A desktop may include a graphical
shell providing a user interface for an instance of an operating
system in which local and/or remote applications can be integrated.
Applications may include programs that execute after an instance of
an operating system (and, optionally, also the desktop) has been
loaded. Each instance of the operating system may be physical
(e.g., one operating system per device) or virtual (e.g., many
instances of an OS running on a single device). Each application
may be executed on a local device, or executed on a remotely
located device (e.g., remoted).
[0107] With further reference to FIG. 3, a computer device 301 may
be configured as a virtualization server in a virtualization
environment, for example, a single-server, multi-server, or cloud
computing environment. Virtualization server 301 illustrated in
FIG. 3 can be deployed as and/or implemented by one or more
embodiments of the server 206 illustrated in FIG. 2 or by other
known computing devices. Included in virtualization server 301 is a
hardware layer that can include one or more physical disks 304, one
or more physical devices 306, one or more physical processors 308
and one or more physical memories 316. In some embodiments,
firmware 312 can be stored within a memory element in the physical
memory 316 and can be executed by one or more of the physical
processors 308. Virtualization server 301 may further include an
operating system 314 that may be stored in a memory element in the
physical memory 316 and executed by one or more of the physical
processors 308. Still further, a hypervisor 302 may be stored in a
memory element in the physical memory 316 and can be executed by
one or more of the physical processors 308.
[0108] Executing on one or more of the physical processors 308 may
be one or more virtual machines 332A-C (generally 332). Each
virtual machine 332 may have a virtual disk 326A-C and a virtual
processor 328A-C. In some embodiments, a first virtual machine 332A
may execute, using a virtual processor 328A, a control program 320
that includes a tools stack 324. Control program 320 may be
referred to as a control virtual machine, Dom0, Domain 0, or other
virtual machine used for system administration and/or control. In
some embodiments, one or more virtual machines 332B-C can execute,
using a virtual processor 328B-C, a guest operating system
330A-B.
[0109] Virtualization server 301 may include a hardware layer 310
with one or more pieces of hardware that communicate with the
virtualization server 301. In some embodiments, the hardware layer
310 can include one or more physical disks 304, one or more
physical devices 306, one or more physical processors 308, and one
or more memory 216. Physical components 304, 306, 308, and 316 may
include, for example, any of the components described above.
Physical devices 306 may include, for example, a network interface
card, a video card, a keyboard, a mouse, an input device, a
monitor, a display device, speakers, an optical drive, a storage
device, a universal serial bus connection, a printer, a scanner, a
network element (e.g., router, firewall, network address
translator, load balancer, virtual private network (VPN) gateway,
Dynamic Host Configuration Protocol (DHCP) router, etc.), or any
device connected to or communicating with virtualization server
301. Physical memory 316 in the hardware layer 310 may include any
type of memory. Physical memory 316 may store data, and in some
embodiments may store one or more programs, or set of executable
instructions. FIG. 3 illustrates an embodiment where firmware 312
is stored within the physical memory 316 of virtualization server
301. Programs or executable instructions stored in the physical
memory 316 can be executed by the one or more processors 308 of
virtualization server 301.
[0110] Virtualization server 301 may also include a hypervisor 302.
In some embodiments, hypervisor 302 may be a program executed by
processors 308 on virtualization server 301 to create and manage
any number of virtual machines 332. Hypervisor 302 may be referred
to as a virtual machine monitor, or platform virtualization
software. In some embodiments, hypervisor 302 can be any
combination of executable instructions and hardware that monitors
virtual machines executing on a computing machine. Hypervisor 302
may be Type 2 hypervisor, where the hypervisor that executes within
an operating system 314 executing on the virtualization server 301.
Virtual machines then execute at a level above the hypervisor. In
some embodiments, the Type 2 hypervisor executes within the context
of a user's operating system such that the Type 2 hypervisor
interacts with the user's operating system. In other embodiments,
one or more virtualization servers 201 in a virtualization
environment may instead include a Type 1 hypervisor (Not Shown). A
Type 1 hypervisor may execute on the virtualization server 301 by
directly accessing the hardware and resources within the hardware
layer 310. That is, while a Type 2 hypervisor 302 accesses system
resources through a host operating system 314, as shown, a Type 1
hypervisor may directly access all system resources without the
host operating system 314. A Type 1 hypervisor may execute directly
on one or more physical processors 308 of virtualization server
301, and may include program data stored in the physical memory
316.
[0111] Hypervisor 302, in some embodiments, can provide virtual
resources to operating systems 330 or control programs 320
executing on virtual machines 332 in any manner that simulates the
operating systems 330 or control programs 320 having direct access
to system resources. System resources can include, but are not
limited to, physical devices 306, physical disks 304, physical
processors 308, physical memory 316 and any other component
included in virtualization server 301 hardware layer 310.
Hypervisor 302 may be used to emulate virtual hardware, partition
physical hardware, virtualize physical hardware, and/or execute
virtual machines that provide access to computing environments. In
still other embodiments, hypervisor 302 controls processor
scheduling and memory partitioning for a virtual machine 332
executing on virtualization server 301. Hypervisor 302 may include
those manufactured by VMWare, Inc., of Palo Alto, Calif.; the
XEN.RTM. hypervisor, an open source product whose development is
overseen by the open source Xen.org community; HyperV,
VirtualServer or virtual PC hypervisors provided by Microsoft, or
others. In some embodiments, virtualization server 301 executes a
hypervisor 302 that creates a virtual machine platform on which
guest operating systems may execute. In these embodiments, the
virtualization server 301 may be referred to as a host server. An
example of such a virtualization server is the XEN SERVER.RTM.
provided by Citrix Systems, Inc., of Fort Lauderdale, Fla.
[0112] Hypervisor 302 may create one or more virtual machines
332B-C (generally 332) in which guest operating systems 330
execute. In some embodiments, hypervisor 302 may load a virtual
machine image to create a virtual machine 332. In other
embodiments, the hypervisor 302 may executes a guest operating
system 330 within virtual machine 332. In still other embodiments,
virtual machine 332 may execute guest operating system 330.
[0113] In addition to creating virtual machines 332, hypervisor 302
may control the execution of at least one virtual machine 332. In
other embodiments, hypervisor 302 may presents at least one virtual
machine 332 with an abstraction of at least one hardware resource
provided by the virtualization server 301 (e.g., any hardware
resource available within the hardware layer 310). In other
embodiments, hypervisor 302 may control the manner in which virtual
machines 332 access physical processors 308 available in
virtualization server 301. Controlling access to physical
processors 308 may include determining whether a virtual machine
332 should have access to a processor 308, and how physical
processor capabilities are presented to the virtual machine
332.
[0114] As shown in FIG. 3, virtualization server 301 may host or
execute one or more virtual machines 332. A virtual machine 332 is
a set of executable instructions that, when executed by a processor
308, imitate the operation of a physical computer such that the
virtual machine 332 can execute programs and processes much like a
physical computing device. While FIG. 3 illustrates an embodiment
where a virtualization server 301 hosts three virtual machines 332,
in other embodiments virtualization server 301 can host any number
of virtual machines 332. Hypervisor 302, in some embodiments,
provides each virtual machine 332 with a unique virtual view of the
physical hardware, memory, processor and other system resources
available to that virtual machine 332. In some embodiments, the
unique virtual view can be based on one or more of virtual machine
permissions, application of a policy engine to one or more virtual
machine identifiers, a user accessing a virtual machine, the
applications executing on a virtual machine, networks accessed by a
virtual machine, or any other desired criteria. For instance,
hypervisor 302 may create one or more unsecure virtual machines 332
and one or more secure virtual machines 332. Unsecure virtual
machines 332 may be prevented from accessing resources, hardware,
memory locations, and programs that secure virtual machines 332 may
be permitted to access. In other embodiments, hypervisor 302 may
provide each virtual machine 332 with a substantially similar
virtual view of the physical hardware, memory, processor and other
system resources available to the virtual machines 332.
[0115] Each virtual machine 332 may include a virtual disk 326A-C
(generally 326) and a virtual processor 328A-C (generally 328.) The
virtual disk 326, in some embodiments, is a virtualized view of one
or more physical disks 304 of the virtualization server 301, or a
portion of one or more physical disks 304 of the virtualization
server 301. The virtualized view of the physical disks 304 can be
generated, provided and managed by the hypervisor 302. In some
embodiments, hypervisor 302 provides each virtual machine 332 with
a unique view of the physical disks 304. Thus, in these
embodiments, the particular virtual disk 326 included in each
virtual machine 332 can be unique when compared with the other
virtual disks 326.
[0116] A virtual processor 328 can be a virtualized view of one or
more physical processors 308 of the virtualization server 301. In
some embodiments, the virtualized view of the physical processors
308 can be generated, provided and managed by hypervisor 302. In
some embodiments, virtual processor 328 has substantially all of
the same characteristics of at least one physical processor 308. In
other embodiments, virtual processor 308 provides a modified view
of physical processors 308 such that at least some of the
characteristics of the virtual processor 328 are different than the
characteristics of the corresponding physical processor 308.
[0117] With further reference to FIG. 4, some aspects described
herein may be implemented in a cloud-based environment. FIG. 4
illustrates an example of a cloud computing environment (or cloud
system) 400. As seen in FIG. 4, client computers 411-414 may
communicate with a cloud management server 410 to access the
computing resources (e.g., host servers 403, storage resources 404,
and network resources 405) of the cloud system.
[0118] Management server 410 may be implemented on one or more
physical servers. The management server 410 may run, for example,
CLOUDSTACK by Citrix Systems, Inc. of Ft. Lauderdale, Fla., or
OPENSTACK, among others. Management server 410 may manage various
computing resources, including cloud hardware and software
resources, for example, host computers 403, data storage devices
404, and networking devices 405. The cloud hardware and software
resources may include private and/or public components. For
example, a cloud may be configured as a private cloud to be used by
one or more particular customers or client computers 411-414 and/or
over a private network. In other embodiments, public clouds or
hybrid public-private clouds may be used by other customers over an
open or hybrid networks.
[0119] Management server 410 may be configured to provide user
interfaces through which cloud operators and cloud customers may
interact with the cloud system. For example, the management server
410 may provide a set of APIs and/or one or more cloud operator
console applications (e.g., web-based or standalone applications)
with user interfaces to allow cloud operators to manage the cloud
resources, configure the virtualization layer, manage customer
accounts, and perform other cloud administration tasks. The
management server 410 also may include a set of APIs and/or one or
more customer console applications with user interfaces configured
to receive cloud computing requests from end users via client
computers 411-414, for example, requests to create, modify, or
destroy virtual machines within the cloud. Client computers 411-414
may connect to management server 410 via the Internet or other
communication network, and may request access to one or more of the
computing resources managed by management server 410. In response
to client requests, the management server 410 may include a
resource manager configured to select and provision physical
resources in the hardware layer of the cloud system based on the
client requests. For example, the management server 410 and
additional components of the cloud system may be configured to
provision, create, and manage virtual machines and their operating
environments (e.g., hypervisors, storage resources, services
offered by the network elements, etc.) for customers at client
computers 411-414, over a network (e.g., the Internet), providing
customers with computational resources, data storage services,
networking capabilities, and computer platform and application
support. Cloud systems also may be configured to provide various
specific services, including security systems, development
environments, user interfaces, and the like.
[0120] Certain clients 411-414 may be related, for example,
different client computers creating virtual machines on behalf of
the same end user, or different users affiliated with the same
company or organization. In other examples, certain clients 411-414
may be unrelated, such as users affiliated with different companies
or organizations. For unrelated clients, information on the virtual
machines or storage of any one user may be hidden from other
users.
[0121] Referring now to the physical hardware layer of a cloud
computing environment, availability zones 401-402 (or zones) may
refer to a collocated set of physical computing resources. Zones
may be geographically separated from other zones in the overall
cloud of computing resources. For example, zone 401 may be a first
cloud datacenter located in California, and zone 402 may be a
second cloud datacenter located in Florida. Management sever 410
may be located at one of the availability zones, or at a separate
location. Each zone may include an internal network that interfaces
with devices that are outside of the zone, such as the management
server 410, through a gateway. End users of the cloud (e.g.,
clients 411-414) might or might not be aware of the distinctions
between zones. For example, an end user may request the creation of
a virtual machine having a specified amount of memory, processing
power, and network capabilities. The management server 410 may
respond to the user's request and may allocate the resources to
create the virtual machine without the user knowing whether the
virtual machine was created using resources from zone 401 or zone
402. In other examples, the cloud system may allow end users to
request that virtual machines (or other cloud resources) are
allocated in a specific zone or on specific resources 403-405
within a zone.
[0122] In this example, each zone 401-402 may include an
arrangement of various physical hardware components (or computing
resources) 403-405, for example, physical hosting resources (or
processing resources), physical network resources, physical storage
resources, switches, and additional hardware resources that may be
used to provide cloud computing services to customers. The physical
hosting resources in a cloud zone 401-402 may include one or more
computer servers 403, such as the virtualization servers 301
described above, which may be configured to create and host virtual
machine instances. The physical network resources in a cloud zone
401 or 402 may include one or more network elements 405 (e.g.,
network service providers) comprising hardware and/or software
configured to provide a network service to cloud customers, such as
firewalls, network address translators, load balancers, virtual
private network (VPN) gateways, Dynamic Host Configuration Protocol
(DHCP) routers, and the like. The storage resources in the cloud
zone 401-402 may include storage disks (e.g., solid state drives
(SSDs), magnetic hard disks, etc.) and other storage devices.
[0123] The example cloud computing environment shown in FIG. 4 also
may include a virtualization layer (e.g., as shown in FIGS. 1-3)
with additional hardware and/or software resources configured to
create and manage virtual machines and provide other services to
customers using the physical resources in the cloud. The
virtualization layer may include hypervisors, as described above in
FIG. 3, along with other components to provide network
virtualizations, storage virtualizations, etc. The virtualization
layer may be as a separate layer from the physical resource layer,
or may share some or all of the same hardware and/or software
resources with the physical resource layer. For example, the
virtualization layer may include a hypervisor installed in each of
the virtualization servers 403 with the physical computing
resources. Known cloud systems may alternatively be used, e.g.,
WINDOWS AZURE (Microsoft Corporation of Redmond Wash.), AMAZON EC2
(Amazon.com Inc. of Seattle, Wash.), IBM BLUE CLOUD (IBM
Corporation of Armonk, N.Y.), or others.
[0124] Enterprise Mobility Management Architecture
[0125] FIG. 5 represents an enterprise mobility technical
architecture 500 for use in a BYOD environment. The architecture
enables a user of a mobile device 502 to both access enterprise or
personal resources from a mobile device 502 and use the mobile
device 502 for personal use. The user may access such enterprise
resources 504 or enterprise services 508 using a mobile device 502
that is purchased by the user or a mobile device 502 that is
provided by the enterprise to the user. The user may utilize the
mobile device 502 for business use only or for business and
personal use. The mobile device may run an iOS operating system,
Android operating system, and/or the like. The enterprise may
choose to implement management policies to manage the mobile device
504. The management policies may be implanted through a firewall or
gateway in such a way that the mobile device may be identified,
secured or security verified, and provided selective or full access
to the enterprise resources. The management policies may be mobile
device management policies, mobile application management policies,
mobile data management policies, or some combination of mobile
device, application, and data management policies. A mobile device
504 that is managed through the application of mobile device
management policies may be referred to as an enrolled device.
[0126] The operating system of the mobile device may be separated
into a managed partition 510 and an unmanaged partition 512. The
managed partition 510 may have management policies applied to it to
secure the applications running on and data stored in the managed
partition. The applications running on the managed partition may be
secure applications. The secure applications may be email
applications, web browsing applications, software-as-a-service
(SaaS) access applications, Windows Application access
applications, and the like. The secure applications may be secure
native applications 514, secure remote applications 522 executed by
a secure application launcher 518, virtualization applications 526
executed by a secure application launcher 518, and the like. The
secure native applications 514 may be wrapped by a secure
application wrapper 520. The secure application wrapper 520 may
include integrated management policies that are executed on the
mobile device 502 when the secure native application is executed on
the device. The secure application wrapper 520 may include
meta-data that points the secure native application 514 running on
the mobile device 502 to the resources hosted at the enterprise
that the secure native application 514 may require to complete the
task requested upon execution of the secure native application 514.
The secure remote applications 522 executed by a secure application
launcher 518 may be executed within the secure application launcher
application 518. The virtualization applications 526 executed by a
secure application launcher 518 may utilize resources on the mobile
device 502, at the enterprise resources 504, and the like. The
resources used on the mobile device 502 by the virtualization
applications 526 executed by a secure application launcher 518 may
include user interaction resources, processing resources, and the
like. The user interaction resources may be used to collect and
transmit keyboard input, mouse input, camera input, tactile input,
audio input, visual input, gesture input, and the like. The
processing resources may be used to present a user interface,
process data received from the enterprise resources 504, and the
like. The resources used at the enterprise resources 504 by the
virtualization applications 526 executed by a secure application
launcher 518 may include user interface generation resources,
processing resources, and the like. The user interface generation
resources may be used to assemble a user interface, modify a user
interface, refresh a user interface, and the like. The processing
resources may be used to create information, read information,
update information, delete information, and the like. For example,
the virtualization application may record user interactions
associated with a GUI and communicate them to a server application
where the server application will use the user interaction data as
an input to the application operating on the server. In this
arrangement, an enterprise may elect to maintain the application on
the server side as well as data, files, etc. associated with the
application. While an enterprise may elect to "mobilize" some
applications in accordance with the principles herein by securing
them for deployment on the mobile device, this arrangement may also
be elected for certain applications. For example, while some
applications may be secured for use on the mobile device, others
may not be prepared or appropriate for deployment on the mobile
device so the enterprise may elect to provide the mobile user
access to the unprepared applications through virtualization
techniques. As another example, the enterprise may have large
complex applications with large and complex data sets (e.g.
material resource planning applications) where it would be very
difficult, or otherwise undesirable, to customize the application
for the mobile device so the enterprise may elect to provide access
to the application through virtualization techniques. As yet
another example, the enterprise may have an application that
maintains highly secured data (e.g. human resources data, customer
data, engineering data) that may be deemed by the enterprise as too
sensitive for even the secured mobile environment so the enterprise
may elect to use virtualization techniques to permit mobile access
to such applications and data. An enterprise may elect to provide
both fully secured and fully functional applications on the mobile
device as well as a virtualization application to allow access to
applications that are deemed more properly operated on the server
side. In an embodiment, the virtualization application may store
some data, files, etc. on the mobile phone in one of the secure
storage locations. An enterprise, for example, may elect to allow
certain information to be stored on the phone while not permitting
other information.
[0127] In connection with the virtualization application, as
described herein, the mobile device may have a virtualization
application that is designed to present GUI's and then record user
interactions with the GUI. The application may communicate the user
interactions to the server side to be used by the server side
application as user interactions with the application. In response,
the application on the server side may transmit back to the mobile
device a new GUI. For example, the new GUI may be a static page, a
dynamic page, an animation, or the like.
[0128] The applications running on the managed partition may be
stabilized applications. The stabilized applications may be managed
by a device manager 524. The device manager 524 may monitor the
stabilized applications and utilize techniques for detecting and
remedying problems that would result in a destabilized application
if such techniques were not utilized to detect and remedy the
problems.
[0129] The secure applications may access data stored in a secure
data container 528 in the managed partition 510 of the mobile
device. The data secured in the secure data container may be
accessed by the secure wrapped applications 514, applications
executed by a secure application launcher 518, virtualization
applications 526 executed by a secure application launcher 518, and
the like. The data stored in the secure data container 528 may
include files, databases, and the like. The data stored in the
secure data container 528 may include data restricted to a specific
secure application 530, shared among secure applications 532, and
the like. Data restricted to a secure application may include
secure general data 534 and highly secure data 538. Secure general
data may use a strong form of encryption such as AES 128-bit
encryption or the like, while highly secure data 538 may use a very
strong form of encryption such as AES 254-bit encryption. Data
stored in the secure data container 528 may be deleted from the
device upon receipt of a command from the device manager 524. The
secure applications may have a dual-mode option 540. The dual mode
option 540 may present the user with an option to operate the
secured application in an unsecured mode. In an unsecured mode, the
secure applications may access data stored in an unsecured data
container 542 on the unmanaged partition 512 of the mobile device
502. The data stored in an unsecured data container may be personal
data 544. The data stored in an unsecured data container 542 may
also be accessed by unsecured applications 548 that are running on
the unmanaged partition 512 of the mobile device 502. The data
stored in an unsecured data container 542 may remain on the mobile
device 502 when the data stored in the secure data container 528 is
deleted from the mobile device 502. An enterprise may want to
delete from the mobile device selected or all data, files, and/or
applications owned, licensed or controlled by the enterprise
(enterprise data) while leaving or otherwise preserving personal
data, files, and/or applications owned, licensed or controlled by
the user (personal data). This operation may be referred to as a
selective wipe. With the enterprise and personal data arranged in
accordance to the aspects described herein, an enterprise may
perform a selective wipe.
[0130] The mobile device may connect to enterprise resources 504
and enterprise services 508 at an enterprise, to the public
Internet 548, and the like. The mobile device may connect to
enterprise resources 504 and enterprise services 508 through
virtual private network connections. The virtual private network
connections may be specific to particular applications 550,
particular devices, particular secured areas on the mobile device,
and the like (e.g., 552). For example, each of the wrapped
applications in the secured area of the phone may access enterprise
resources through an application specific VPN such that access to
the VPN would be granted based on attributes associated with the
application, possibly in conjunction with user or device attribute
information. The virtual private network connections may carry
Microsoft Exchange traffic, Microsoft Active Directory traffic,
HTTP traffic, HTTPS traffic, application management traffic, and
the like. The virtual private network connections may support and
enable single-sign-on authentication processes 554. The
single-sign-on processes may allow a user to provide a single set
of authentication credentials, which are then verified by an
authentication service 558. The authentication service 558 may then
grant to the user access to multiple enterprise resources 504,
without requiring the user to provide authentication credentials to
each individual enterprise resource 504.
[0131] The virtual private network connections may be established
and managed by an access gateway 560. The access gateway 560 may
include performance enhancement features that manage, accelerate,
and improve the delivery of enterprise resources 504 to the mobile
device 502. The access gateway may also re-route traffic from the
mobile device 502 to the public Internet 548, enabling the mobile
device 502 to access publicly available and unsecured applications
that run on the public Internet 548. The mobile device may connect
to the access gateway via a transport network 562. The transport
network 562 may be a wired network, wireless network, cloud
network, local area network, metropolitan area network, wide area
network, public network, private network, and the like.
[0132] The enterprise resources 504 may include email servers, file
sharing servers, SaaS applications, Web application servers,
Windows application servers, and the like. Email servers may
include Exchange servers, Lotus Notes servers, and the like. File
sharing servers may include cloud storage resource servers, and the
like. SaaS applications may include Salesforce, and the like.
Windows application servers may include any application server that
is built to provide applications that are intended to run on a
local Windows operating system, and the like. The enterprise
resources 504 may be premise-based resources, cloud based
resources, and the like. The enterprise resources 504 may be
accessed by the mobile device 502 directly or through the access
gateway 560. The enterprise resources 504 may be accessed by the
mobile device 502 via a transport network 562. The transport
network 562 may be a wired network, wireless network, cloud
network, local area network, metropolitan area network, wide area
network, public network, private network, and the like.
[0133] The enterprise services 508 may include authentication
services 558, threat detection services 564, device manager
services 524, file sharing services 568, policy manager services
570, social integration services 572, application controller
services 574, and the like. Authentication services 558 may include
user authentication services, device authentication services,
application authentication services, data authentication services
and the like. Authentication services 558 may use certificates. The
certificates may be stored on the mobile device 502, by the
enterprise resources 504, and the like. The certificates stored on
the mobile device 502 may be stored in an encrypted location on the
mobile device, the certificate may be temporarily stored on the
mobile device 502 for use at the time of authentication, and the
like. Threat detection services 564 may include intrusion detection
services, unauthorized access attempt detection services, and the
like. Unauthorized access attempt detection services may include
unauthorized attempts to access devices, applications, data, and
the like. Device management services 524 may include configuration,
provisioning, security, support, monitoring, reporting, and
decommissioning services. File sharing services 568 may include
file management services, file storage services, file collaboration
services, and the like. Policy manager services 570 may include
device policy manager services, application policy manager
services, data policy manager services, and the like. Social
integration services 572 may include contact integration services,
collaboration services, integration with social networks such as
Facebook, Twitter, and LinkedIn, and the like. Application
controller services 574 may include management services,
provisioning services, deployment services, assignment services,
revocation services, wrapping services, and the like.
[0134] The enterprise mobility technical architecture 500 may
include an application store 578. The application store 578 may
include unwrapped applications 580, pre-wrapped applications 582,
and the like. Applications may be populated in the application
store 578 from the application controller 574. The application
store 578 may be accessed by the mobile device 502 through the
access gateway 560, through the public Internet 548, or the like.
The application store may be provided with an intuitive and easy to
use user interface. The application store 578 may provide access to
a software development kit 584. The software development kit 584
may provide a user the capability to secure applications selected
by the user by wrapping the application as described previously in
this description. An application that has been wrapped using the
software development kit 584 may then be made available to the
mobile device 502 by populating it in the application store 578
using the application controller 574.
[0135] The enterprise mobility technical architecture 500 may
include a management and analytics capability. The management and
analytics capability may provide information related to how
resources are used, how often resources are used, and the like.
Resources may include devices, applications, data, and the like.
How resources are used may include which devices download which
applications, which applications access which data, and the like.
How often resources are used may include how often an application
has been downloaded, how many times a specific set of data has been
accessed by an application, and the like.
[0136] FIG. 6 is another illustrative enterprise mobility
management system 600. Some of the components of the mobility
management system 500 described above with reference to FIG. 5 have
been omitted for the sake of simplicity. The architecture of the
system 600 depicted in FIG. 6 is similar in many respects to the
architecture of the system 500 described above with reference to
FIG. 5 and may include additional features not mentioned above.
[0137] In this case, the left hand side represents an enrolled
mobile device 602 with a client agent 604, which interacts with
gateway server 606 (which includes access gateway and application
controller functionality) to access various enterprise resources
608 and services 609 such as Exchange, Sharepoint, PKI Resources,
Kerberos Resources, and Certificate Issuance Service, as shown on
the right hand side above. Although not specifically shown, the
mobile device 602 may also interact with an enterprise application
store (e.g., StoreFront) for the selection and downloading of
applications.
[0138] The client agent 604 acts as the UI (user interface)
intermediary for Windows apps/desktops hosted in an Enterprise data
center, which are accessed using the HDX.RTM./ICA.RTM. display
remoting protocol. The client agent 604 also supports the
installation and management of native applications on the mobile
device 602, such as native iOS or Android applications. For
example, the managed applications 610 (mail, browser, wrapped
application) shown in the figure above are all native applications
that execute locally on the device. Client agent 604 and
application management framework of this architecture act to
provide policy-driven management capabilities and features such as
connectivity and SSO (single sign on) to enterprise
resources/services 608. The client agent 604 handles primary user
authentication to the enterprise, normally to the access gateway
(AG) with SSO to other gateway server components. The client agent
604 obtains management policies from gateway server 606 to control
the behavior of the managed applications 610 on the mobile device
602.
[0139] The secure IPC links 612 between the native applications 610
and client agent 604 represent a management channel, which allows
client agent to supply management policies to be enforced by the
application management framework 614 "wrapping" each application.
The IPC channel 612 also allows client agent 604 to supply
credential and authentication information that enables connectivity
and SSO to enterprise resources 608. Finally the IPC channel 612
allows the application management framework 614 to invoke user
interface functions implemented by client agent 604, such as online
and offline authentication.
[0140] Communications between the client agent 604 and gateway
server 606 are essentially an extension of the management channel
from the application management framework 614 wrapping each native
managed application 610. The application management framework 614
requests policy information from client agent 604, which in turn
requests it from gateway server 606. The application management
framework 614 requests authentication, and client agent 604 logs
into the gateway services part of gateway server 606 (also known as
NetScaler.RTM. Access Gateway). Client agent 604 may also call
supporting services on gateway server 606, which may produce input
material to derive encryption keys for the local data vaults 616,
or provide client certificates which may enable direct
authentication to PKI protected resources, as more fully explained
below.
[0141] In more detail, the application management framework 614
"wraps" each managed application 610. This may be incorporated via
an explicit build step, or via a post-build processing step. The
application management framework 614 may "pair" with client agent
604 on first launch of an application 610 to initialize the secure
IPC channel and obtain the management policy for that application.
The application management framework 614 may enforce relevant
portions of the management policy that apply locally, such as the
client agent login dependencies and some of the containment
policies that restrict how local OS services may be used, or how
they may interact with the application 610.
[0142] The application management framework 614 may use services
provided by client agent 604 over the secure IPC channel 612 to
facilitate authentication and internal network access. Key
management for the private and shared data vaults 616 (containers)
may be also managed by appropriate interactions between the managed
applications 610 and client agent 604. Vaults 616 may be available
only after online authentication, or may be made available after
offline authentication if allowed by the management policy. First
use of vaults 616 may require online authentication, and offline
access may be limited to at most the management policy refresh
period before online authentication is again required.
[0143] Network access to internal resources may occur directly from
individual managed applications 610 through access gateway 606. The
application management framework 614 is responsible for
orchestrating the network access on behalf of each application 610.
Client agent 604 may facilitate these network connections by
providing suitable time limited secondary credentials obtained
following online authentication. Multiple modes of network
connection may be used, such as reverse web proxy connections and
end-to-end VPN-style tunnels 618.
[0144] The mail and browser managed applications 610 have special
status and may make use of facilities that might not be generally
available to arbitrary wrapped applications. For example, the mail
application may use a special background network access mechanism
that allows it to access Exchange over an extended period of time
without requiring a full AD logon. The browser application may use
multiple private data vaults to segregate different kinds of
data.
[0145] This architecture supports the incorporation of various
other security features. For example, gateway server 606 (including
its gateway services) in some cases will not need to validate AD
passwords. It can be left to the discretion of an enterprise
whether an AD password is used as an authentication factor for some
users in some situations. Different authentication methods may be
used if a user is online or offline (i.e., connected or not
connected to a network).
[0146] Step up authentication is a feature wherein gateway server
606 may identify managed native applications 610 that are allowed
to have access to highly classified data requiring strong
authentication, and ensure that access to these applications is
only permitted after performing appropriate authentication, even if
this means a re-authentication is required by the user after a
prior weaker level of login.
[0147] Another security feature of this solution is the encryption
of the data vaults 616 (containers) on the mobile device 602. The
vaults 616 may be encrypted so that all on-device data including
files, databases, and configurations are protected. For on-line
vaults, the keys may be stored on the server (gateway server 606),
and for off-line vaults, a local copy of the keys may be protected
by a user password. When data is stored locally on the device 602
in the secure container 616, it is preferred that a minimum of AES
256 encryption algorithm be utilized.
[0148] Other secure container features may also be implemented. For
example, a logging feature may be included, wherein all security
events happening inside an application 610 are logged and reported
to the backend. Data wiping may be supported, such as if the
application 610 detects tampering, associated encryption keys may
be written over with random data, leaving no hint on the file
system that user data was destroyed. Screenshot protection is
another feature, where an application may prevent any data from
being stored in screenshots. For example, the key window's hidden
property may be set to YES. This may cause whatever content is
currently displayed on the screen to be hidden, resulting in a
blank screenshot where any content would normally reside.
[0149] Local data transfer may be prevented, such as by preventing
any data from being locally transferred outside the application
container, e.g., by copying it or sending it to an external
application. A keyboard cache feature may operate to disable the
autocorrect functionality for sensitive text fields. SSL
certificate validation may be operable so the application
specifically validates the server SSL certificate instead of it
being stored in the keychain. An encryption key generation feature
may be used such that the key used to encrypt data on the device is
generated using a passphrase supplied by the user (if offline
access is required). It may be XORed with another key randomly
generated and stored on the server side if offline access is not
required. Key derivation functions may operate such that keys
generated from the user password use KDFs (key derivation
functions, notably PBKDF2) rather than creating a cryptographic
hash of it. The latter makes a key susceptible to brute force or
dictionary attacks.
[0150] Further, one or more initialization vectors may be used in
encryption methods. An initialization vector will cause multiple
copies of the same encrypted data to yield different cipher text
output, preventing both replay and cryptanalytic attacks. This will
also prevent an attacker from decrypting any data even with a
stolen encryption key if the specific initialization vector used to
encrypt the data is not known. Further, authentication then
decryption may be used, wherein application data is decrypted only
after the user has authenticated within the application. Another
feature may relate to sensitive data in memory, which may be kept
in memory (and not in disk) only when it's needed. For example,
login credentials may be wiped from memory after login, and
encryption keys and other data inside objective-C instance
variables are not stored, as they may be easily referenced.
Instead, memory may be manually allocated for these.
[0151] An inactivity timeout may be implemented, wherein after a
policy-defined period of inactivity, a user session is
terminated.
[0152] Data leakage from the application management framework 614
may be prevented in other ways. For example, when an application
610 is put in the background, the memory may be cleared after a
predetermined (configurable) time period. When backgrounded, a
snapshot may be taken of the last displayed screen of the
application to fasten the foregrounding process. The screenshot may
contain confidential data and hence should be cleared.
[0153] Another security feature relates to the use of an OTP (one
time password) 620 without the use of an AD (active directory) 622
password for access to one or more applications. In some cases,
some users do not know (or are not permitted to know) their AD
password, so these users may authenticate using an OTP 620 such as
by using a hardware OTP system like SecurID (OTPs may be provided
by different vendors also, such as Entrust or Gemalto). In some
cases, after a user authenticates with a user ID, a text is sent to
the user with an OTP 620. In some cases, this may be implemented
only for online use, with a prompt being a single field.
[0154] An offline password may be implemented for offline
authentication for those applications 610 for which offline use is
permitted via an enterprise management policy. For example, an
enterprise may want the enterprise application store to be accessed
in this manner. In this case, the client agent 604 may require the
user to set a custom offline password and the AD password is not
used. Gateway server 606 may provide management policies to control
and enforce password standards with respect to the minimum length,
character class composition, and age of passwords, such as
described by the standard Windows Server password complexity
requirements, although these requirements may be modified.
[0155] Another feature relates to the enablement of a client side
certificate for certain applications 610 as secondary credentials
(for the purpose of accessing PKI protected web resources via the
application management framework micro VPN feature). For example,
an application such as an email application may utilize such a
certificate. In this case, certificate-based authentication using
ActiveSync protocol may be supported, wherein a certificate from
the client agent 604 may be retrieved by gateway server 606 and
used in a keychain. Each managed application may have one
associated client certificate, identified by a label that is
defined in gateway server 606.
[0156] Gateway server 606 may interact with an enterprise special
purpose web service to support the issuance of client certificates
to allow relevant managed applications to authenticate to internal
PKI protected resources.
[0157] The client agent 604 and the application management
framework 614 may be enhanced to support obtaining and using client
certificates for authentication to internal PKI protected network
resources. More than one certificate may be supported, such as to
match various levels of security and/or separation requirements.
The certificates may be used by the mail and browser managed
applications, and ultimately by arbitrary wrapped applications
(provided those applications use web service style communication
patterns where it is reasonable for the application management
framework to mediate HTTPS requests).
[0158] Application management framework client certificate support
on iOS may rely on importing a PKCS 12 BLOB (Binary Large Object)
into the iOS keychain in each managed application for each period
of use. application management framework client certificate support
may use a HTTPS implementation with private in-memory key storage.
The client certificate will never be present in the iOS keychain
and will not be persisted except potentially in "online-only" data
value that is strongly protected.
[0159] Mutual SSL may also be implemented to provide additional
security by requiring that a mobile device 602 is authenticated to
the enterprise, and vice versa. Virtual smart cards for
authentication to gateway server 606 may also be implemented.
[0160] Both limited and full Kerberos support may be additional
features. The full support feature relates to an ability to do full
Kerberos login to AD 622, using an AD password or trusted client
certificate, and obtain Kerberos service tickets to respond to HTTP
negotiate authentication challenges. The limited support feature
relates to constrained delegation in AFEE, where AFEE supports
invoking Kerberos protocol transition so it can obtain and use
Kerberos service tickets (subject to constrained delegation) in
response to HTTP negotiate authentication challenges. This
mechanism works in reverse web proxy (a.k.a. CVPN) mode, and when
HTTP (but not HTTPS) connections are proxied in VPN and MicroVPN
mode.
[0161] Another feature relates to application container locking and
wiping, which may automatically occur upon jail-break or rooting
detections, and occur as a pushed command from administration
console, and may include a remote wipe functionality even when an
application 610 is not running.
[0162] A multi-site architecture or configuration of the enterprise
application store and application controller may be supported that
allows users to be service from one of several different locations
in case of failure.
[0163] In some cases, managed applications 610 may be allowed to
access a certificate and private key via an API (example OpenSSL).
Trusted managed applications 610 of an enterprise may be allowed to
perform specific Public Key operations with an application's client
certificate and private key. Various use cases may be identified
and treated accordingly, such as when an application behaves like a
browser and no certificate access is required, when an application
reads a certificate for "who am I," when an application uses the
certificate to build a secure session token, and when an
application uses private keys for digital signing of important data
(e.g. transaction log) or for temporary data encryption.
[0164] Orchestration Framework for Connected Devices
[0165] Aspects described herein allow a collection of devices owned
by individuals or groups to be used in a coordinated, collective
way, beyond simple screen sharing. This collective coordination of
devices can be done on either a memorized (for your own personal
devices), or an ad hoc basis (such as when two people use their
devices collectively).
[0166] For example, consider the GoToMeeting.RTM. software
application by Citrix Systems, Inc. It exists on laptops, smart
phones and tablets. However, each platform does essentially the
same thing and the devices do not work in harmony when used by the
same user. According to one aspect, a smart phone may take on the
role of microphone for a meeting; a tablet may take on the role of
displaying video for the meeting, and a laptop may display a screen
sharing element of the meeting.
[0167] Other examples of cross device coordination include:
assigning web links that get clicked on by a laptop to appear on a
tablet device, and transferring an already opened PowerPoint
presentation from one device to another.
[0168] In addition to the ability to assign specific roles to
devices while interacting with devices, aspects allow for the
persistent assignment of device roles, to allow efficient usage of
multiple devices, without extra interaction on the part of the
user. For example, in the GoToMeeting.RTM. context, this may
involve making the smartphone the microphone, the tablet display
video, and the laptop display screen sharing immediately when a
meeting starts.
[0169] In order to address the above problems, and other problems
that will become apparent to the reader, aspects described herein
harness and orchestrate devices together to allow complex multi
device behaviors that make the internet of things come alive to
make a big impact on people's daily lives. One problem solved by
aspects described herein is to allow user level customization of
behaviors that result when many different devices interact with
each other. One problem today is that while many devices can
interact with each other, the way they interact with each other is
hard wired, and not configurable by the users of the system. The
range of behaviors is limited, and often limited to devices from
similar vendors, who have already established how devices will
interact with each other, based on specific, closed use cases.
[0170] Using aspects described herein, a user can configure
flexible interactions between different devices to allow
orchestration of different devices to work together in harmony.
This allows devices which are typically unrelated to work together
to trigger different behaviors. For example, if a user has a
smartphone, a laptop and a tablet, aspects described herein provide
the following illustrative use-case solution: [0171] a. If the user
is driving in a car and a meeting starts, then they do not want to
have to enter meeting join information--they just want the meeting
to call them on the telephone using the PSTN, which allows simple
integration with the in car steering wheel phone controls. [0172]
b. However, if the user is in the office, then they want to use the
device they are currently interacting with.
[0173] Aspects described herein give the user the choice to
customize these actions according to their preferences, utilizing
triggers that are provided by devices. Users can customize these
actions either by explicitly specifying them, or they can rely on
the system observing user behavior and following their
preferences.
[0174] One known solution to the above recited problems is to
manually carry out the orchestration steps between devices to
achieve some of the features the software described herein
provides, such as manually connecting to a meeting by dialing the
PSTN bridge information while in the car, despite the dangers of
doing so.
[0175] Other features of the software described herein, such as
triggers that invoke when a user is not physically present, cannot
be achieved at the moment, and the user lives without such
features. Limited known previous attempts at this problem involve
solutions such as web mashups, including technologies like OnX and
IFTTT. However, these technologies are focused on bringing together
different web sites and some features of mobile devices. They are
not broader technologies that cover the wider range of devices that
are part of "the internet of things". Still other known
technologies include standards such as X10, DMX and ZWave. However,
these are home automation technologies focused on devices and
sensors such as light, motion sensors, and motorized control of
items in the home.
[0176] FIG. 7 shows multi-device use according to illustrative
aspects described herein. The system of FIG. 7 outlines the way
that items are spread across devices, as well as ways that users
may trigger cross device interactions. As shown by way of example
in FIG. 7, a user may select content at one computing device to
share with another computing device. The user may select the
content to share and then select one of the other computing devices
connected via the orchestration framework. Upon selection of the
selected computing device (the destination computing device), the
selected content may be transferred to the selected computing
device. As seen in FIG. 7, various approaches may be selectively
employed to present or display a set of computing devices available
for selection as the device to receive the selected content. In one
approach, the computing devices available for selection may "peek"
in from the edges of the interface as selectable targets of a
drag-and-drop action. In another approach the computing devices
available for selection may be presented as a set of selectable
icons. In a further approach, the computing devices available for
selection may be presented as selectable entries in a list of
computing devices. Similar approaches may be employed in order to
request that a computing device perform at least a portion of a
computing activity initiated at another computing device. Moreover,
the set of computing devices presented as available for selection
may be dynamically generated or configured based on, e.g., the
computing devices associated with the computing device, the
computing devices associated with a user of the computing device,
the computing devices co-located with the computing device,
operation modes of the computing device, operation modes of
applications at the computing devices, whether the computing
devices are capable of presenting the content or performing the
computing activity, based on whether the computing devices are
permitted to present the content or perform the computing activity,
and additional or alternative criteria that will be appreciated
with the benefit of this disclosure.
[0177] One known solution to the multi-device problem is to
manually dedicate specific devices to specific roles, through
manual manipulation of software on devices. For example, in the
GoToMeeting.RTM. context, this can mean making the laptop screen
minimize the video part of the meeting, to allow screen sharing to
take up the screen, and mirroring this to the room display. It also
means manually muting all speakers other than that of the
smartphone, which is acting as the microphone. It also means making
the tablet maximize the video display of GoToMeeting.RTM.. Once
after this is done, a single user appears to be connected multiple
times in the list of users in a meeting, which provides a sub
optimal user experience. For other situations, such as launching an
application from one device onto another, there are no existing
solutions in place. Thus, existing solutions, to the extent they
exist, are laborious, manually driven and error prone.
[0178] FIG. 8 shows a system architecture according to one or more
illustrative aspects described herein. The system in FIG. 8 shows a
cloud service responsible for the server side facilities, and
multi-device (MD) software running on client devices responsible
for cross device interaction. The MD software on each different
kind of client device may be adapted based on the capabilities of
that client device. The system of FIG. 8 may include the following:
1) a cloud service, which provides server and the back end services
(this can be implemented, e.g., using ASP.NET MVC running in
Windows Azure); and 2) different client devices, each representing
a different form factor of device. A laptop, smartphone, tablet and
large room display are shown in the diagram, but other devices may
also be used.
[0179] The cloud server components of the system may include:
[0180] a. Cloud file interface. This is responsible for
communicating with the underlying cloud storage resource. Cloud
storage resources may include, e.g., ShareFile.RTM., DropBox,
GoogleDocs, Box, etc. [0181] b. Cloud file service. In this
example, this is a cloud storage resource, which acts as an
external data provider in the context of this disclosure. [0182] c.
Device Service. This is responsible for maintaining knowledge of
all the devices that a user has, and the capabilities of each
device, such as what kind of device it is, what applications it is
capable of running, and what kind of peripherals (such as cameras),
that it has available. [0183] d. Device Database. This database
maintains the information used by the Device Service. [0184] e.
User Service. This is responsible for maintaining knowledge of all
the users available in the system. It is also used for identity
management. [0185] f. User Database. This is the database
maintaining the information used by the User Service. [0186] g.
Device Management Interface. This is an interface that allows users
of the system to define what specific roles or actions occur on
what specific devices. It allows the user to customize how their
devices behave for specific situations, such as GoToMeeting.RTM. or
what device will display web content. It defers the work of
actually sequencing what goes to what device to the Orchestration
Service. [0187] h. Push Notification Service. This is responsible
for leveraging push notification frameworks that are used by iOS,
Android, Windows, and other services to notify devices that they
need to take action. [0188] i. Orchestration Service. This is
responsible for coordinating the different actions related to
making devices display certain content. It is a central point
within the system and issues instructions to all the other
components
[0189] Client components of the system may be the same, regardless
of the kind of device. However, implementation details may vary
according to the underlying platform. Client components may
include: [0190] a. Cloud file Interface. This is responsible for
communicating with the cloud storage resource (e.g.,
ShareFile.RTM., DropBox, GoogleDocs, Box). [0191] b. Application
Resolver. This is responsible for determining how to act upon a
request to engage in a cross device request. For example, if the
user wants to make use of a tablet as a GoToMeeting.RTM. video
renderer, then the resolver determines that the request involves
launching GoToMeeting.RTM. in video output mode only. [0192] c.
Notification Interface. Handles notifications that are received
from the server to engage in cross device behavior. [0193] d.
Application Launcher. Launches an appropriate application on the
device, after any data that needs to be brought to a device is on
the device. [0194] e. Presence Subsystem. Ensures that the cloud
service is aware that a device is online and available. It may also
transfer location information or NFC related information, which may
be used by the server to determine if devices are co-located.
[0195] f. Orchestration Agent. This is responsible for
orchestrating work items related to a cross device activity so that
a user can accomplish their goals with minimal intervention. For
example, if a power point presentation is being transferred to this
device from another device, the orchestration agent ensures that
the presentation is available on the device, and downloads it to
the device if needed. The orchestration agent then makes use of the
application resolver to determine the appropriate way to launch the
application, and then using the application launcher to launch the
application.
[0196] As an illustrative example of how these components work
together to address the above problems, the following describes the
flow of execution during a use-case scenario where a user wants to
launch a multi device GoToMeeting.RTM. (or similar service), and
then display web links on another device to that which the link was
clicked upon.
[0197] Initially, prior to the meeting, the user has MD software
client running on his/her laptop. The presence subsystem of the
client on the laptop communicates to the device service of the
cloud service, to indicate that the device is available. The
presence subsystem of the client on the user's smart phone and
tablet indicate that the devices are available. At the time of the
meeting, the Orchestration Service decides that it is time to start
a meeting. The Orchestration Service consults with the Device
Service to determine what devices are available for the user. The
Device Service makes use of the Device Database to determine what
devices a user has and what their status is. The Orchestration
Service uses the Push Notification Service to send messages to the
active devices that the user has registered with the MD software.
The Notification Interface on the clients receive the notification
that a meeting is to be launched and passes this onto the
Orchestration Agent, which ensures that the user is asked if they
want to join the meeting. The Orchestration Agent uses the
Application Resolver to determine what application and what
parameters are needed to launch the meeting with the given role.
This information may be different for each device. For example, the
laptop may be given information indicating that just screen sharing
is to be used, whereas the tablet may be given information
indicating that just the video is to be used. The Orchestration
Agent uses the Application Launcher to start GoToMeeting.RTM. with
the appropriate information. This sequence may occur for each of
the user's active devices.
[0198] At the end of the meeting, the user then decides to make use
of his/her tablet to display web content for links that are clicked
on the laptop. The user clicks on a link in a web browser. The web
link used is intercepted by the MD software. The MD software sends
the link to the Orchestration Service at the cloud service. The
Orchestration Service uses the Device Service to determine if the
tablet is available. The Orchestration Service sends a request to
the Push Notification Service to send a push notification to the
tablet device. The Notification Interface on the client receives
the request from the cloud service and passes it onto the
Orchestration Agent. The Orchestration Agent uses the Application
Resolver to determine which application and what parameters are
needed to launch the particular web link. In this example, the
information passed back is that the internal web browser needs to
be used, and the information to pass to the browser. The
Orchestration Agent uses the Application Launcher to launch the web
browser with the information passed from the other machine.
[0199] Using aspects described herein, the MD software overcomes
the difficulties involved in effectively using multiple devices
together in a complementary fashion. Without the MD software,
multiple devices are not able to work together in harmony, in a
complementary fashion. Each device can display applications and
content, but there is no coherence or ability to orchestrate across
multiple devices.
[0200] Using the MD software, for example, provides a
user/enterprise the ability to associate a person's devices with
their identity in a collaboration system. Collaboration systems
such as GoToMeeting.RTM. do not currently have any particular
association for a user's devices, and consequently cannot take
advantage of pre-assigned roles for different devices. The MD
software also provides for associating devices with a space or
group of people. Examples include conference room devices such as
smart displays and speakerphones being associated with a space.
These assets can then be shared by a group occupying that space
(temporary assignment) or be permanently assigned to a logical
group of people. The MD software also provides for the ability to
move/assign interactions across devices in the form of applications
(native, virtual, web, etc.) with associated content and
preferences in such a way that it is seamless to spread work across
devices. The MD software also provides the ability to scaffold
context/state across devices to afford better user experiences. For
example, upon launch of a collaboration, the automatic launch of a
meeting onto all a user's devices, with each device launching into
its specific role. The MD software may also provide the context of
a device.
[0201] Using the MD software, for example, provides a
user/enterprise the ability to associate a person's devices with
their identity in a collaboration system. Collaboration systems
such as GoToMeeting.RTM. do not currently have any particular
association for a user's devices, and consequently cannot take
advantage of pre-assigned roles for different devices. The MD
software also provides for associating devices with a space or
group of people. Examples include conference room devices such as
smart displays and speakerphones being associated with a space.
These assets can then be shared by a group occupying that space
(temporary assignment) or be permanently assigned to a logical
group of people. The MD software also provides for the ability to
move/assign interactions across devices in the form of applications
(native, virtual, web, etc.) with associated content and
preferences in such a way that it is seamless to spread work across
devices. The MD software also provides the ability to scaffold
context/state across devices to afford better user experiences. For
example, upon launch of a collaboration, the automatic launch of a
meeting onto all a user's devices, with each device launching into
its specific role. The MD software may also provide the context of
a device (such as location of the phone) to be used as information
for another device (such as a tablet). The MD Software also
provides the ability to use device assignment/movement to afford
device specific roles in a collaboration system. Examples include a
smartphone acting as a speakerphone, a tablet acting as an avatar,
or any device acting as a camera. The MD software also provides
targeted paste, e.g., allowing an application to be a paste target
on one of the devices, subsequent copies on any of the associated
devices get pasted automatically into the paste target. This cuts
the typical copy and paste operation overhead in half. The MD
software provides methods and systems to make a natural user
interaction (voice, touch, gesture, keyboard, etc.) action on one
device that allows all devices to respond. An example is to bring
the focus of an app (such as email) to the front on any of the
devices.
[0202] Use the aspects described herein to simplify the use of
multiple devices by reducing manual configuration and coordination.
Other aspects provide the ability to share world knowledge/state
between devices to enhance the user experience. This reduces
redundant entry of information. Some aspects provide the ability to
quickly spread activities across devices by reducing the friction
caused by applications, data, and context being locked into
devices. Other aspects reduce copy/paste efforts in half. Some
aspects provide cross device Natural User Interaction (NUI) that
allows less capable devices to participate in natural interaction.
Other aspects provide the ability to quickly bring an app to the
front on any device, no matter what devices the app was on
previously. This allows faster movement between applications, e.g.,
"show email on my tablet".
[0203] According to another aspect, additional applications may
benefit from use of MD software, e.g., client agent software in
virtualization environments. The MD software may enable migrating
client agent applications from one device to another device. This
may be performed using push driven Smooth Roaming, which is a
feature provided by software such as XenDesktop.RTM. from
Citrix.RTM.. Other aspects of MD software may provide for the
ability to share the state of web browser sessions across devices.
Still other aspects of MD software may provide ad hoc device
discovery using technologies such as NFC and using the
Orchestration Service and Orchestration Agent to assign roles for
the devices. Other examples Bluetooth, wifi direct or even
something as simple as playing a human inaudible tone and devices
that pick it up can report back and thus must be co-located.
[0204] FIG. 9A illustrates a system architecture according to one
or more illustrative aspects. FIG. 9A outlines a general structure
that may be used. It shows a cloud service responsible for server
side facilities and new, dynamic software running on client
devices.
[0205] The system architecture may include at least three discrete
subsystems: 1) a cloud service, which provides the back end
services (This may be implemented using ASP.NET MVC running in
Windows Azure, as one example); 2) client devices, which run the
software the user interacts with for collaboration, deferred work,
applications and other software. This software can be running on
platforms such as Windows, iOS, Android, Mac or a Smart TV, among
others; and 3) internet enabled sensors, such as motion sensors,
light sensors, temperature sensors.
[0206] Cloud service components of the system include: [0207] a.
Device Service. maintains knowledge of all the devices that a user
has, and the capabilities of each device, such as what kind of
device it is, what applications it is capable of running, and what
kind of peripherals (such as cameras), that it has available.
[0208] b. Device Database. maintains the information used by the
Device Service. [0209] c. User Service. maintains knowledge of all
the users available in the system. It is needed for identity
management. [0210] d. User Database. maintains all the information
used by the User Service. [0211] e. PSTN Interface. interface that
proactively contacts users via the public switched telephone
network (PSTN). [0212] f. Push Notification Service. leverages push
notification frameworks that are used by iOS, Android and Windows
(among others) to notify devices that they need to take action.
[0213] g. Orchestration Service. coordinates different actions
based on different events, or triggers that happen. The
Orchestration Service may include the following components: [0214]
1. Trigger Handler. receives input from different external sources,
such as sensors and clients about when specific events occur that
can act as a trigger for different actions to occur. [0215] 2.
Rules Service. determines what actions to carry out when a
particular event, or trigger, occurs. The Rules Service is the core
of the system that determines what to do when something occurs.
[0216] 3. Action Generator. translates the sequence of actions that
need to occur based on what the resultant actions generated from
the Rules Service are for a given trigger. [0217] h. Rules
Database. Maintains information used by the Orchestration Service
and Rules Service which determines how the software behaves based
on different triggers. [0218] i. Orchestration Interface. Provides
an interface for users of the system to customize the behavior of
the system for different devices, events and triggers. It is
through this interface that the users customize the system.
[0219] The client components of the system may be the same,
regardless of the kind of device. However, the implementation
details may vary according to the underlying platform. Client
components may include: [0220] a. Application Resolver. This is
responsible for determining how to act upon a request that involves
launching an application. For example, if the user wants to launch
Google maps on their tablet when they enter a car, the Application
Resolver determines how to launch Google Maps--be it a web
application, native application, or client agent published
application. [0221] b. Notification Interface. Handles
notifications that are received from the server based on
information from the server side. [0222] c. Application Launcher.
Launches an appropriate application on the device. [0223] d.
Presence Subsystem. Ensures that the cloud service is aware that a
device is online and available. [0224] e. Orchestration Agent.
Orchestrates the work items related to making deferred and
distributed work possible. This includes tasks such as starting
meetings in response to events from the server, triggering
authentication and general coordination of the client. The
Orchestration Agent may include the following components: [0225] 1.
Trigger Handler. Receives input from different external sources,
such as sensors and clients about when specific events occur that
can act as a trigger for different actions to occur. [0226] 2.
Rules Engine. Determines what actions to carry out when a
particular event, or trigger, occurs. The Rules Service is the core
of the system that determines what to do when something occurs.
[0227] 3. Action Generator. Translates the sequence of actions that
need to occur based on what the resultant actions generated from
the Rules Engine are for a given trigger.
[0228] To illustrate how these components work together to address
the problems the software addresses, the following example use-case
scenario shows how a user would set rules to ensure that if they
are driving in a car when a meeting starts, that the system should
call the user on the PSTN to let them join the meeting.
[0229] Initially, the user points their web browser to the
Orchestration Interface. The user enters a rule with the following
definition: [0230] a. A trigger set to "If a meeting starts".
[0231] b. Contextual conditions set to "The motion sensor or GPS in
my smart phone indicates that I am moving at a speed greater than 5
km/h". [0232] c. An action set to "Call a specified telephone
number and patch me into the meeting automatically."
[0233] The rule entered into the Orchestration Interface is sent to
the Rules Service, which writes the information to the Rules
Database. At this point, the rules are all set up on the server.
The Rules Service instructs the Device Service to send each device
a message with the new rules. The Presence Subsystem on the client
device communicates with the Device Service to indicate that the
device is present. The client receives a response back indicating
that it needs to update its rules. The Rules Engine on the client
requests the latest set of rules that apply to the device from the
Rules Service. The Rules Service provides the information back to
the client, which stores the information in its internal Rules
Engine configuration. Now that the client knows about the rules
specified by the user, it can send information about the state of
this rule to the server. So, in this case: [0234] a. The Trigger
Generator on the client receives a message each time the Presence
Subsystem intends to notify the server about its status. [0235] b.
The Rules Engine on the client determines that information about
the device's motion/speed needs to be sent back to the server.
[0236] c. The Rules Engine uses the Action Handler on the client to
append information to the data sent back to the server by the
Presence Subsystem.
[0237] The Device Service on the server side receives the message
about the device's presence, and the rule information from the
client, which it passes on to the Trigger Handler, which passes it
onto the Rules Service. The Rules Service updates its information
about the state of the device, relative to the rule relating to
meeting starting and motion sensor speed. When a meeting is due to
start, the Trigger Handler receives a message from an external
service monitoring the user's calendar. The Trigger Handler passes
the message about the start of the meeting to the Rules Service.
The Rules Service consults the rules database and determines that
there is a rule triggered by the start of a meeting. The Rules
Service consults the rules database for further information about
how the contextual condition for the rule relates to the state of
the client device. The status received last from the client
indicates that the device is moving and the contextual condition
for the rule evaluates to true, namely, carry out the action of the
rule.
[0238] The Rules Service passes on the result of the rule
evaluation to the Action Generator. In this case, it passes on an
action of calling the user on a specified telephone number. The
Action Generator creates the sequence of instructions needed to
call the telephone. The Action Generator issues a request to the
PSTN Service to make a telephone call to the specified telephone
number. The PSTN Service calls the requested telephone number, and
connects to the user's telephone. The Action Generator issues a
request to the PSTN Service to dial the appropriate instructions to
patch the user into the meeting they are due to attend. At this
point, the user is connected into the meeting while they are
driving, without having to take their eyes off the road, or enter
complex sequences into their smart phone.
[0239] The software and systems described herein overcome the
difficulties that arise when users have several devices that can
work together to automate tasks, yet are not configured out of the
box to allow such orchestration, or do not allow flexibility of
orchestration. Aspects described herein thus provide the ability to
define inferred contextual (temporal, geospatial, situational) and
explicit (from all forms of natural interaction across devices)
triggers from a variety of devices. Aspects also provide the
ability to define actions for devices to perform based upon
triggers determined from device context, and for the definition of
rules that can be fired based on an inference engine to enable
complex automation behaviors across devices. Aspects also provide a
question and answer interface to refine desired behaviors, as well
as the ability to learn how device behavior triggers based on
learning or observing user behavior across devices, instead of only
relying on users explicitly scripting the behavior. For example,
learning what a user does when they respond to something like a
meeting notification, and replicating this behavior the next time,
such as automatically muting their microphone, or setting it to a
particular volume. Aspects also provide the ability to learn device
behavior based upon a question and answer or if/then/else style
interface.
[0240] While there are existing rules engines and automation
frameworks available, they are typically related to one particular
application or device. Aspects of the approaches described in this
disclosure span across multiple devices and applications that a
user has. This provides several advantages, including providing the
ability to provide future proof behaviors of devices working
together collectively, even if they are not explicitly designed to
cooperate with each other. Aspects described herein also provide
the ability to define simple triggers, actions, and behavior rules
to give a level of flexibility not available out of the box in
other solutions. Aspects also provide the ability to learn system
behaviors based upon question and answer style interfaces, and/or
by observing how a user uses the system can make customization
accessible to users without any programming background.
[0241] Other aspects described herein provide the ability for users
to customize orchestration by providing a learning facility, a
question and answer style interface and a traditional scripting
approach. The orchestration software may adapt to how users
interact with the system, and adjust rules based on user behavior.
Thus, the system may learn new interactions and rules, based upon
the observed behavior of a user of the system.
[0242] As noted above, the cloud service may be utilized for
sharing various types of content at a computing device, e.g., for
cross-device file sharing, URL sharing, and copy-and-paste
functionality. The back-end cloud service advantageously allows
cross-device sharing across different operating environments using
only a multi-device client installed at the various devices. The
content shared across devices may be anything residing at a device
including, e.g., document files, image files, audio files, video
files, archive files, software applications, URLs, text-based
content, presentation meetings, and the like. Moreover, users may
share content with devices they are associated with (e.g., a
personal mobile telephone, a personal laptop computer, a personal
tablet computer, etc.) and may share content with devices
associated with other individuals.
[0243] In some example implementations, a user may select the
particular device selected content it is shared with. In other
example implementations, the cloud service may automatically
determine which device to share the content with. The cloud service
may make the determination based on, e.g., the type of content
shared, the devices presently connected to the cloud service, and
so forth. This context-based decision-making of the cloud service
advantageously provides a seamless and unobtrusive workflow for the
users. Allowing users to select which devices content is shared
with, however, advantageously gives the users more control over the
destination of their shared content. It will thus be appreciated
that the cloud service may be selectively configured to share
content between devices according to the selections of the users,
according to the present context, according to file sharing rule
sets, or a combination of such.
[0244] As noted above, the orchestration framework may also
interconnect computing devices to operate as a coordinated whole
via a peer-to-peer communication session. FIG. 9B illustrates an
example implementation in which the orchestration agents are
interconnected via a peer-to-peer communication session. The
orchestration agents may still allow the computing devices to
access, e.g., a cloud storage resource, a rules database, a device
database, and a user database as described above. It will be
appreciated that aspects of the orchestration framework are
applicable in the peer-to-peer context as well as the client-server
context.
[0245] A word processing application (e.g., Microsoft Word) is one
example of an application where the orchestration framework may
distribute operation of the application across multiple
interconnected devices. In this example, a desktop computing device
may initiate the word processing application and request that a
television display device present the output from the application,
e.g., a document being edited. The orchestration framework may
distribute the application across other interconnected computing
devices such that input for the word processing application may be
received from the other computing devices interconnected with the
desktop application. For example, a user at a laptop device may
provide input at the laptop keyboard in order to edit the document,
and another user at a tablet device may provide input at the
touchscreen keyboard in order to edit the document. In this way, a
user may share a document with other devices while accessing the
document at a first device.
[0246] In another example, interconnected devices may coordinate
with each other if one of the devices does not have the hardware or
software needed to carry out a computing activity. Online meetings
are provided in this disclosure as one example in which computing
devices may be interconnected via an orchestration framework that
coordinates operation of a computing activity across the computing
devices. In one particular example, a user may only have access to
a cellular telephone and a television display device when joining
the meeting. In this example, the television display device may not
have an audio input device, and the cellular telephone may not have
an adequate video output device. Accordingly, the orchestration
framework may coordinate the operation of the cellular telephone
and the television display device to enable the user to join the
online meeting. Respective orchestration agents at the cellular
telephone device and the television display device may connect the
devices via the orchestration framework as shown by way of example
in FIG. 9B. During the online meeting, the orchestration framework
may thus cause video of the online meeting to be presented at the
television display device and cause audio from the user to be
received for the online meeting from the microphone of the cellular
telephone device. Additional and alternative examples will be
appreciated.
[0247] FIG. 10 is a flowchart 1000 of example method steps for
cross-device file sharing. A user may operate a computing device at
which various computer files reside. The user may select one of the
files to share with another device (block 1002). With the file
selected, the user may initiate a cross-device share request (block
1004). The user may initiate the cross-device share request via,
e.g., a keyboard shortcut, menu selection, and the like. Upon
initiation of the cross-device share request, the multi-device
client may launch or activate at the device (block 1006).
[0248] The multi-device client may present a list of destinations
the user may transmit the selected file to (block 1008). The list
of destinations may include line items corresponding to computing
devices associated with the user as well as line items
corresponding to individuals. As noted above, the user may select a
personal device associated with that user or an individual to
transmit the selected file to. As also noted above, the list of
line items may include the devices associated with the listed
individuals, and the user may select which device associated with
an individual to transmit the selected file to. If the user selects
an individual rather than a device, the cloud service may
automatically determine which device associated with the selected
individual to transmit the selected file to. It will be appreciated
that the list of individuals may also include the user, and
selection of the user may transmit the selected file to a different
device associated with the user.
[0249] As noted above, the determination of which device to
transmit the selected file to may be based on user selection,
context, or rule sets. The user may manually select which device or
individual to transmit the selected file to. Additionally or
alternatively, the cloud service may determine which devices are
presently connected to the cloud service, and automatically select
one of those devices to receive the selected file. The cloud
service may also automatically select a device based on the type of
file selected. As an example, the cloud service may select an audio
device to receive the selected file when the file is an audio file.
As another example, the cloud service may automatically select a
large display device to receive the selected file when the file is
a video file. The cloud service may also employ one or more rule
sets to determine which device should receive the selected file.
Users may modify the rule sets according to their preferences, and
the rules may consider various characteristics associated with the
users (e.g., user role, location, etc.), the devices (e.g., device
type, etc.), the selected file, and combinations of such. This
rule-based approach to file sharing may advantageously provide
greater flexibility in customizing how the cloud service
automatically shares files across devices.
[0250] Moreover, the list of destinations may be context-sensitive
such that the destinations included in the list depend on various
factors. In one example implementation, the multi-device client may
dynamically filter the list of destinations based on the
capabilities of the potential device destinations. In this regard,
the multi-device client may be aware of the capabilities of the
various devices. The cloud service may maintain capability
information corresponding to each device connected to the cloud
service and provide this capability information to the multi-device
client. In turn, the multi-device client may utilize the capability
information when constructing the list of destinations. If a
potential device destination is not capable of opening the selected
file, then the multi-device client may exclude that device
destination from the list of destinations. In this way, the
multi-device client may tailor the list of destinations to include
only those devices having the capability to open the selected file.
The multi-device client may tailor the list of destinations based
on additional or alternative criteria. For example, the individuals
included in the list of destinations may be the attendees of an
ongoing meeting that the user is attending. It will be appreciated
that the multi-device client may employ combinations of criteria to
construct the list of destinations.
[0251] Referring back to FIG. 10, the user may select from the list
of destinations a destination to transmit the selected file to
(block 1010). Having selected the destination, the multi-device
client may upload the selected file to a remote file sharing
service that stores the selected file (block 1012). The
multi-device client may then notify the cloud service that the
selected file is available at the file sharing service (block
1014). The notification to the cloud service may include, for
example, the selected destination for the file, the location of the
file at the file sharing service (e.g., a URL corresponding to the
file), and the like. The cloud service may then notify the
destination device that the file is available at the file sharing
service (block 1016). The notification to the destination device
may likewise include the location of the file at the file sharing
service.
[0252] The multi-device client at the destination device may
respond differently depending on whether the user shared the file
with a device associated with that user (e.g., another personal
device) or a device associated with another individual. For
example, a sender may be notified when a recipient has modified a
file shared via the orchestration framework, e.g. where two users
are collaborating across time and space. A sender may, in some
instances, push a file for sharing purposes and not care if it is
ever modified. The sender may, in other instances, share a file for
collaborating purposes and does not care of being notified when the
file changes. In particular, the multi-device client may present an
unobtrusive notification at the mobile device when another user
shares a file. In this way, the multi-device client may avoid
interrupting users while engaging in other computing activities. As
seen in FIG. 10, if the destination device is not a personal device
of the user that shared the file (block 1018:N), then the
multi-device client at the destination device may display a
notification that a new filed has been shared with the destination
device (block 1020). Upon receipt of the notification of the shared
file, the multi-device client may provide the recipient with the
option to accept or reject the shared file. If the recipient does
not accept the shared file (block 1022:N), then the multi-device
client may wait (block 1024) until the recipient accepts the shared
file, e.g., by providing input requesting receipt of the shared
file. When the recipient accepts the shared file (block 1022:Y),
the multi-device client may retrieve the file from the file sharing
service (block 1026). The file sharing service may be located
remotely relative to the device the multi-device client resides at,
and may be accessible, e.g., via the Internet. Accordingly, the
multi-device client may submit a request to the file sharing
service using the URL corresponding to the location of the shared
file at the file sharing service. The multi-device client may
download the file from the file sharing service and launch the
appropriate application at the destination device to open the file
(block 1028).
[0253] In some example implementations, the multi-device client may
be configured to automatically respond to a file share.
Accordingly, if the destination device is a personal device of the
user that shared the file (block 1018:Y), then the multi-device
client may automatically retrieve the shared file from the file
sharing service (block 1030) upon notification of the shared file.
When the multi-device client receives the shared file from the file
sharing service, the multi-device client may also automatically
launch the appropriate application at the destination device to
open the shared file.
[0254] It will be appreciated that the example approach described
above provides a quick and efficient way to share, e.g., email
attachments. Instead of forwarding or creating new emails to share
email attachments, users may share email attachments using the
cloud service which streamlines the sharing process. The example
approach described above also provides a quick and efficient way to
share online presentations or meetings with other devices or
individuals. Instead of having users launch and log on to join an
existing meeting, a user may share the meeting information and
details with another individual using the cloud service, and that
meeting may automatically launch at a device utilized by the
individual. Similarly, the cloud service allows an attendee to
transfer an ongoing meeting presented at one device to another
device associated with the attendee. As an example, an individual
may attended an online meeting using a desktop computing device. If
the individual needs to leave the desktop device for any reason,
the individual may use the cloud service to transfer the meeting to
a mobile device such as a tablet computing device or mobile phone
device. In this way, users are not tied to any particular device
when attending an online meeting and may advantageously jump
between devices while attending the meeting.
[0255] FIG. 11 is a flowchart 1100 of example method steps for
cross-device URL sharing. Similar to selecting a file to share, a
user may select a URL to share (block 1102), e.g., by highlighting
the URL. The user may then initiate a cross-device request as
described above (block 1104) and launch the multi-device client
(block 1106). The user may select a destination from a list of
destinations (block 1108), e.g., another device or an individual.
With the destination selected, the multi-device client may upload
the URL to the cloud service (block 1110). The cloud service may
similarly notify the destination device of the shared URL (block
1112). The notification may include the shared URL.
[0256] As with sharing files, the multi-device client at the
destination device may respond differently depending on whether the
destination device is associated with the user that shared the URL
or another individual. As noted above, if the destination device is
not a personal device of the user that shared the URL (block
1114:N), then the multi-device client may display a notification
indicating the shared URL (block 1116) so as to avoid any
interruptions of other computing activities occurring at the
destination device. If the individual does not accept the shared
URL (block 1118:N), then the multi-device client may wait (block
1120) until input is received indicating acceptance of the shared
URL. When the recipient accepts the shared URL (block 1118:Y), the
multi-device client may initiate launching of a web browser at the
destination device as well as a request for the shared URL (block
1122). If the user shares the URL another personal device (block
1114:Y), then the multi-device client at the destination device may
automatically initiate launching of a web browser and request the
shared URL (block 1124).
[0257] The cloud service may be configured to share URLs in a
context-sensitive manner. In particular, the cloud service may
recognize URLs for different types of online resources, e.g., a
text-based webpage and a video sharing webpage. Accordingly, the
cloud service may automatically select a destination device based
on the URL type. As an example, the cloud service may recognize
that the URL addresses a video sharing website and, in response,
select a large display device to share the URL with. In this way,
the cloud service may advantageously share the URL with the device
suitable for presenting the content addressed by the URL. As
another example, the cloud service may recognize that the URL
addresses a text-based website and, in response, select a tablet
device or desktop device to share the URL with. The cloud service
may also employ rule sets to determine which device to share the
URL with. For example, a URL sharing rule set may list various
websites and the devices or types of devices the cloud service
should select when sharing URLs associated with those websites.
Users may configure the rule sets according to their preferences in
order to customize the behavior of the cloud sharing service when
sharing URLs. The rule sets may be associated with individual users
for use when those users share the URL, and additionally or
alternatively, the cloud service may maintain a global rule set
applicable to all users.
[0258] FIG. 12 is a flowchart 1200 of example method steps for
cross-device copy-and-paste functionality. Stated generally, a user
may select content at one device and copy the content to a
clipboard at the cloud service from which other users may paste the
content at their own devices. A user may first select the content
to share (block 1202), e.g., by highlighting text or otherwise
selecting the content. The user may then initiate a cross-device
request as described above (block 1204), and the multi-device
client may launch or otherwise activate (block 1206). The
multi-device client may then upload the content to a global
clipboard of the cloud service (block 1208). The global clipboard
corresponds to a storage location at the cloud service accessible
to at least some of the devices connected to the cloud service.
[0259] When a user copies content to the global clipboard, the
cloud service notifies one or more of the devices connected to the
cloud service that new clipboard content is available (block 1210).
Users may utilize the multi-device client to paste the global
clipboard content at their respective devices. The multi-device
client may transmit a request to the cloud service for the global
clipboard content. When the cloud service receives the request
(block 1212), the cloud service may download the global clipboard
content to the device (block 1214). Having received the global
clipboard content from the cloud service, the user may paste the
content into an application at the device (block 1216).
[0260] As set forth above, a device may not have the capability to
open a file shared with that device. For example, the application
used to open the shared file may not be installed at the
destination device. Nevertheless, the cloud service and
multi-device client may be configured handle situations where a
destination device does not have the capability to open a shared
file. As described in more detail below, the cloud service may
automatically launch a virtual environment that has the capability
to open the shared file, and the multi-device client may launch a
virtualization client to connect to the virtual environment when a
destination device is not capable of opening a shared file.
[0261] FIG. 13 is a flowchart 1300 of example method steps for
launching a shared file at a destination device. The cloud service
may receive notification of a shared file (block 1302) as discussed
above. The cloud service may then determine whether the destination
device is capable of opening the shared file (block 1304). As noted
above, the cloud service may store device capability information
and may thus be aware of the capabilities of the devices connected
to the cloud service. Devices may provide the cloud service with
their respective capability information during the negotiation
process when connecting to the cloud service. If the destination
device is capable of opening the shared file (block 1306:Y), the
device then downloads the file from the cloud storage service, and
then the device may launch the appropriate application to open the
shared file, e.g., automatically or in response to receipt of input
accepting the shared file as discussed above.
[0262] If the destination device is not capable of opening the
shared file (block 1306:N), then the cloud service may initiate
creation of a virtual environment (block 1310). The cloud service
itself may create and maintain the virtual environment locally or,
additionally or alternatively, a virtualization server that is
located remotely relative to the cloud service may create and
maintain the virtual environment. The virtual environment may be
configured with the capability to open the shared file (block
1312). As an example, the virtual environment may be configured to
include the application used to open the shared file. The virtual
environment may also be provided with the shared file (block 1314).
As an example, the cloud service may provide the virtual
environment with the location of the shared file at the file
sharing service, and a multi-device client at the virtual
environment may retrieve the file from the file sharing service. In
this regard, the virtual environment may also be considered as a
destination for the shared file.
[0263] Once the virtual environment retrieves the shared file from
the file sharing service, the virtual environment may launch a
virtualized application to open the shared file (block 1316). The
multi-device client at the destination device may launch a
virtualization client (block 1318), and the virtualization client
may connect to the virtual environment (block 1320). In this way,
users may advantageously share files across devices that may not be
equipped to open those files. A more particular example may include
a 3D formatted computer file that can only be opened using 3D
modeling software. A mobile phone may not be equipped with the
necessary software to open the 3D file. Using the cloud service and
the virtualization approach described above, a virtual environment
may launch a virtualized instance of the 3D modeling software, and
the virtualization client at the mobile phone may connect to the
virtual environment to access 3D files shared with the mobile phone
device. Other practical uses will be appreciated with the benefit
of this disclosure.
[0264] Applications and Devices Having Multiple Operation Modes
[0265] An improved technique for managing enterprise applications
on mobile devices allows users to access enterprise applications
from their own mobile devices, where the enterprise applications
securely coexist with the users' own personal applications and
data. Enterprise mobile applications are specially created or
adapted in such a way that they are forced to interact with other
applications and services on a mobile device through respective
application management policies. Each enterprise mobile application
running on the mobile device has an associated management policy
through which it interacts with its environment. The management
policy selectively blocks or allows activities involving the
enterprise application in accordance with rules established by the
enterprise. Together, the enterprise applications running on the
mobile device form a set of managed applications. The management
policy associated with each of the managed applications includes a
record of each of the other managed applications. Typically, policy
settings for interacting with managed applications are different
from policy settings for interacting with other applications, i.e.,
applications which are not part of the managed set, such as a
user's personal mobile applications. Managed applications are
typically allowed to exchange data with other managed applications,
but are blocked from exchanging data with other applications, such
as the user's own personal applications. In some examples,
application management policies of managed applications are
configured to allow links and/or icons presented in one managed
application to be followed or opened in another application only if
the other application is also a managed application.
[0266] For example, a managed email application can be configured,
through its management policy, to allow an attachment to be opened
in a managed PDF annotator. But the same managed email application
can be configured to prevent the same attachment from being opened
in a PDF annotator that is not part of the managed set.
[0267] By constraining managed applications to interact on a mobile
device through enterprise-administered management policies, the
managed set of applications can thus be made to operate with other
applications in the managed set of applications, but can be
prevented from operating with applications that are not part of the
managed set. Leakage of enterprise information out of the managed
set of applications can thus be prevented, as can be receipt of
personal information into the managed set of applications. Certain
embodiments are directed to a method of managing applications of an
enterprise on a mobile device. The method includes installing a set
of managed applications of the enterprise on the mobile device,
wherein other applications are installed on the mobile device that
are not part of the set of managed applications. The method further
includes receiving a set of application management policies,
wherein each of the set of managed applications is associated with
a respective management policy of the set of application management
policies. The method still further includes selectively allowing a
first application of the set of managed applications to provide
data to a second application installed on the mobile device,
responsive to accessing a management policy of the first
application and reading an indication from the management policy of
the first application that the second application is a member of
the set of managed applications, and selectively blocking the first
application from providing data to a third application installed on
the mobile device, responsive to accessing the management policy of
the first application and failing to read an indication from the
management policy of the first application that the third
application is a member of the set of managed applications.
[0268] An improved technique for managing enterprise applications
on mobile devices allows users to access enterprise applications
from their own mobile devices, where the enterprise applications
securely coexist with the users' own personal applications and
data.
[0269] Secure data sharing is accomplished by creating a managed
set of applications that can share files and/or data with one
another, but are selectively prohibited from sharing files and/or
data with applications that are not part of the managed set. Thus,
two objectives are achieved: (1) data are prevented from leaking
out of the managed set and (2) data are allowed to be shared among
the applications within the managed set. FIG. 14 shows an example
environment in which embodiments hereof can be practiced. Here, a
mobile device 1410, such as a smartphone, tablet, PDA, and the
like, has installed upon it various mobile applications. The mobile
applications include a set 1420 of managed applications 1422, 1424,
and 1426, and a personal application 1430. In some examples, an
enterprise mobility management (EMM) client 1440 is also installed
on the mobile device 1410. The EMM client 1440 is configured to
connect, e.g., via a network such as the Internet, with an EMM
server 1450, which typically includes an authentication server 1452
and an application store 1454. An example of the EMM client 1440 is
a client agent available from Citrix. An example of the EMM server
1450 is a gateway server that provides access to enterprise
resources and/or cloud resources. Each application in the set 1420
of managed applications is associated with a respective management
policy. For example, application 1422 is associated with a
management policy 1422a, application 1424 is associated with a
management policy 1424a, and application 1426 is associated with a
management policy 1426a. In some examples, the management policies
1422a, 1424a, and 1426a are provided in the form of files, such as
XML or JSON files, in which the respective management policy is
expressed as a set of key/value pairs. In an example, each
management policy 1422a, 1424a, and 1426a includes a record of all
applications within the set 1420 of managed applications. Each of
the set 1420 of managed applications is specially designed or
adapted for use with the enterprise. Some of the set 1420 of
managed applications may be designed specifically for the
enterprise. Others of the set 1420 of managed applications are more
widely used applications (e.g., available to the public) that have
been specifically adapted for use with the enterprise. Each of the
set 1420 of applications includes injected code that enables the
application to conform to a framework of the enterprise. The
injected code can be compiled into the application using an SDK.
Alternatively, the injected code can be applied as a wrapper around
a general-use application, to adapt it for use with the enterprise.
In general, the injected code serves to divert API calls from the
application to its associated management policy, such that the
management policy can selectively allow or block activities
specified by the API calls.
[0270] In typical operation, a user of the mobile device 1410
starts the EMM client 1440, logs on to the EMM server 1450 via the
authentication server 1452, and accesses the application store
1454. The user can then peruse enterprise applications available
from the application store 1454, select desired applications, and
download them to the mobile device 1410, where the downloaded
applications are included in the set 1420 of managed applications.
For each application downloaded, a corresponding management policy
is also downloaded to the mobile device, and the management
policies of all applications in the set 1420 are updated to reflect
all members of the set 1420. In an example, management policies
(e.g., 1422a, 1424a, and 1426a) are refreshed periodically and/or
in response to particular events, such as each time the respective
application is started and/or each time the user logs onto the EMM
server 1450. Management policies can thus be adapted over time and
dynamically transferred to the mobile device 1410 from the EMM
server 1450.
[0271] Depending on settings of the management policies 1422, 1424,
and 1426, applications within the set 1420 of managed applications
can be constrained to exchange files and/or data only with other
applications within the set 1420. For example, API calls from the
application 1422 are intercepted by the injected code of the
application 1422. The management policy 1422a is read, and the
operation specified by the API call is either blocked or allowed
depending on the settings in the management policy 1422a. Because
the management policy 1422a has a record of all applications in the
set 1420 of managed applications, the application 1422, by reading
the management policy 1422a, can test whether the requested
operation of the API call involves an application inside or outside
the set 1420, and allow or block activity accordingly. Thus, based
on management policy settings, movement of data can be restricted
such that data within the set 1420 of managed applications is not
comingled with data outside the managed set (e.g., with application
1430).
[0272] In some examples, applications in the set 1420 of managed
applications on the mobile device 1410 can be assigned to different
groups. In such cases, management policies (e.g., 1422a, 1424a, and
1426a) are updated to include records of groups and group members.
The flow of files and/or data between applications can thus be
further restricted to members of particular groups. Providing
different groups of mobile applications within the managed set 1420
can help to segregate applications handling highly sensitive data
from those that handle less sensitive data.
[0273] It is understood that the above-described process of
intercepting an API call, consulting an application's management
policy, and allowing or blocking the operation specified by the API
call based on the management policy can be carried out in a number
of contexts. In one example, the above process can be applied for
selecting a set of applications on the mobile device 1410 that can
be used to open a file or data element identified by a link or icon
(e.g., using Open In). In another example, the above process can be
applied for copying data or data objects from one application and
pasting the data or data objects in another application (e.g., via
a hidden, encrypted paste buffer). In yet another example, the
above process can be applied for moving files into and/or out of a
protected file vault. Essentially, any operation used to move data
into and/or out of an application can make use of the above
technique.
[0274] It is further understood that this techniques can apply not
only to movement of data to other applications, but also to
recording, pictures, printing, playback of audio, and other
functions.
[0275] Operating system extensions may be obtained for the mobile
device 1410. One such operating system extension responds to a user
pointing to a link or icon representing a data object, such as a
file, by displaying a list of applications on the mobile device
1410 that are capable of opening that data object. An example of
such an operating system extension is "Open In," which is available
on iOS devices. Similar extensions are available for Android and
Windows 8 devices.
[0276] In an example, applications within the set 1420 of managed
applications support the use of Open In, but the list of
applications displayed for opening a selected data object is
limited based on the management policies of the respective
applications. For example, the list of applications displayed when
Open In is invoked from the application 1422 can be limited, in
accordance with the management policy 1422a, only to other
applications in the managed set 1420. Thus, in this example, Open
In lists only applications that are both (1) within the managed set
1420 and (2) compatible with the data object. On mobile operating
systems, such as iOS, Android, and Windows 8, each application runs
in its own sandbox. These apps use a very high level content
sharing mechanism like Open In in iOS, Intents/activities in
Android and Charms in Windows8. On a BYOD (bring your own device)
mobile device, it will have a mix of managed and
un-managed/personal applications running on the device. Here, we
focus on how to enable data sharing among the managed set of
applications.
[0277] On modern mobile operating systems like iOS, the file system
is not really exposed to the end user by design to hide complexity.
The focus is rather on the applications and the data they
handle.
[0278] There are many ways data can move in and out of the device.
Primary examples include email, cloud storage resources (e.g.,
ShareFile.RTM., DropBox, GoogleDocs, Box), browsers, etc. Then the
data needs to be moved among the managed applications to get actual
work done.
[0279] A method and system for operating an application with
multiple modes are described. A plurality of applications may be
presented to a user on a mobile device and one of the displayed
applications may be selected. The selected application may have one
or more contexts that are determined. For example, a context for
the selected application may be that the application is configured
to access an enterprise account. Based on the context, the selected
application may be run on the mobile device in one of a plurality
of operations modes. The operation modes may comprise managed,
unmanaged, and partially managed modes.
[0280] In an embodiment, the context for the selected application
may comprise an account to be accessed by the selected application,
a location for the mobile device that will be running the selected
application, a determination as to whether a predetermined
application is running on the mobile device, one or more network
connections for the mobile device, and one or more settings for the
mobile device. One or more of these contexts may be compared to
management policies to determine an operation mode for the selected
application.
[0281] In another embodiment, an operation mode may be switched for
a selected application. One or more contexts may be monitored for
the selected application while running and a change in operation
mode may be detected based on the monitoring. For example, one or
more contexts may change for the selected application and a
management policy may define that an operation mode for the
selected application is to be changed. Accordingly, the operation
mode may be switched to the updated operation mode.
[0282] FIG. 15 illustrates a sample interface of a mobile device,
and FIGS. 16-22 illustrate sample embodiments of methods for
determining an operation mode for an application. The methods
depicted in FIGS. 16-22 may be combined in any suitable manner in
various embodiments. The sample interface depictured in FIG. 15 may
be displayed on a mobile device, such as device 107, 109, 240, 502,
and/or 602, and the methods depicted in FIGS. 16-22 may be
implemented by such a mobile device.
[0283] In FIG. 16, a flowchart of example method steps for
determining an application mode for an application is shown. The
method of FIG. 16 may begin at step 1602, where a plurality of
applications are presented. For example, a plurality of
applications may be presented to a user on a mobile device. FIG. 14
illustrates an embodiment where user interface 700 displayed on a
mobile device (e.g., tablet, smart phone, or the like) presents
Applications A 700, B 701, C 702, and E 703 to a user. This is
merely an example, and the plurality of applications may be
presented in any suitable manner. In an embodiment, the plurality
of applications may comprise email applications, web browsing
applications, software-as-a-service (SaaS) access applications, and
the like.
[0284] The method of FIG. 16 may proceed from step 1602 to step
1604, where a selection for one of the plurality of applications is
received. With reference to an embodiment depicted in FIG. 14, a
user of a mobile device may select one of the presented
applications by, for example, pressing a display of the mobile
device to select the application. This is merely an example, and
the application may be selected in any suitable manner.
[0285] The method of FIG. 16 may proceed from step 1604 to step
1606, where a context for the selected applications is determined
based on one or more operational parameters of the device executing
the selected application. For example, a context may be based on an
account to be accessed by the application, a location of the mobile
device or a network connectivity status of the mobile device
executing the application, or based on any other operational
parameter. The methods of FIGS. 17-21, further described below,
illustrate various embodiments where example contexts are
described.
[0286] The method of FIG. 16 may proceed from step 1604 to step
1606, where an operation mode for the selected application is
determined based on the context. In an embodiment, the operations
modes may comprise unmanaged, managed, and partially managed modes.
The operation mode may be determined based on one or more
determined contexts.
[0287] In an embodiment, the determined context may be compared to
a stored management policy in order to determine an operation mode.
A mobile device, such as mobile device 502, may store one or more
management policies used to determine an operation mode for an
application. In an embodiment, the management policies may be
stored remotely, such as at policy manager 570, described above
with reference to FIG. 5. In an example, a context may comprise a
selected application configured to access a secure account, such as
an email application configured to access a secure email account.
This context may be compared to a stored management policy. For
instance, the stored management policy may define that an email
application that is configured to access a secure email account is
to be run as a managed application. Additional contexts and
management policies will be described with respect to FIGS.
17-21.
[0288] The method of FIG. 16 may proceed from step 1606 to step
1608, where the selected application is run in the determined
operation mode. For example, the operation mode may be determined
as managed, unmanaged, or partially managed, and the selected
application may be run in the determined mode.
[0289] In an embodiment, an application that is capable of running
in managed mode or unmanaged mode may be controlled by partition,
by policy, by one or more sandboxes, or any other suitable
configuration. For example, a managed operation mode may include
running the application as a part of the managed partition 510 of
mobile device 502, as described above with reference to FIG. 5. As
such, the managed application may be run as secure native
applications 514, secure remote applications 522 executed by a
secure application launcher 518, virtualization applications 526
executed by a secure application launcher 518, and the like. The
applications running on the managed partition may be stabilized
applications such that device manager 524 monitors the stabilized
applications to detect and remedy problems that might result in a
destabilized application, such as pushing updates to the stabilized
applications.
[0290] In an embodiment, an application running in managed mode may
access data stored in a secure data container 528 in the managed
partition 510 of the mobile device. The data stored in the secure
data container 528 may include data restricted to a specific secure
application 530, shared among other secure applications, and the
like. Data restricted to a secure application may include secure
general data 534 and highly secure data 538. Secure general data
may use a strong form of encryption such as AES 128-bit encryption
or the like, while highly secure data 538 may use a very strong
form of encryption such as AES 254-bit encryption. In an
embodiment, an application running in managed mode may save,
modify, or delete data in secure data container 528. The data saved
or modified may be encrypted similar to other data stored in secure
data container 528. The data saved or modified may be encrypted
similar to other data stored in secure data container 528. In this
example, an unmanaged operation mode may include running the
application as part of unmanaged partition 512, as described
above.
[0291] In an embodiment, an application running in managed mode or
unmanaged mode may be controlled by policies. As such, one or more
policies may define that the application running in managed mode
may access secured data (e.g., data in secure data container 528,
encrypted data, such as data encrypted with a particular key, or
any other suitable secured data), may communicate with a secure
server (e.g., gateway server 560), may be managed by a device
manager (e.g., device manager 524), or any other suitable policy.
One or more policies may also define that the application running
in unmanaged mode may not access secure data (e.g., data in secure
data container 528, encrypted data, such as data encrypted with a
particular key, or any other suitable secured data), may not
communicate with a secure server (e.g., gateway server 560), may
access unsecured data (e.g., unsecured data container 542,
unencrypted data, or any other unsecured data), or any other
suitable policy. In this example, an application running in managed
mode and an application running in unmanaged mode may either
include partitions (e.g., managed partition 510 and unmanaged
partition 512) or may not include partitions.
[0292] In an embodiment, an application running in managed mode or
unmanaged mode may be controlled by one or more sandboxes. A
sandbox may comprise a physical or virtualized portion of a device
where applications running in the sandbox may include access
policies that are different from access policies for applications
that are not running in the sandbox. For example, an application
running in managed mode may run in a sandbox that includes policies
for the managed mode, such as the policies described herein. In
another example, an application running in unmanaged mode may run
in a sandbox that includes policies for the unmanaged mode, such as
the policies described herein. In this example, an application
running in managed mode and an application running in unmanaged
mode may either include partitions (e.g., managed partition 510 and
unmanaged partition 512) or may not include partitions.
[0293] In an embodiment, an application running in managed mode may
connect to enterprise resources 504 and enterprise services 508
through virtual private network connections, as described about
with reference to FIG. 5. The virtual private network connections
may be specific to particular application, such as the selected
application, particular devices, particular secured areas on the
mobile device, and the like. For example, wrapped applications in a
secured area of the phone may access enterprise resources through
an application specific VPN such that access to the VPN would be
granted based on attributes associated with the application,
possibly in conjunction with user or device attribute
information.
[0294] In an embodiment, an application running in managed mode may
encrypt data transmitted from the application. For example, an
application running in managed mode may be communicating with a
computing device over a network, and the data transmitted from the
application to the device may be encrypted. In addition, the data
communicated from the computing device to the application may also
be encrypted, and the application running in managed mode may be
configured to decrypt the received data.
[0295] In an embodiment, an application running in managed mode my
access a secure portal. For example, an application may connect to
a computing device over a network, for example, a microVPN, and may
access a secure portal that might not be access by unsecured
applications, such as applications running in unmanaged mode.
[0296] In an embodiment, an unmanaged operation mode may include
running the application as a part of the unmanaged partition 512 of
mobile device 502, as described above with reference to FIG. 5. In
an unmanaged mode, the application may access data stored in an
unsecured data container 542 on the unmanaged partition 512 of the
mobile device 502. The data stored in an unsecured data container
may be personal data 544.
[0297] In an embodiment, an application running in partially
managed mode may be run similar to an application running in
managed mode, but might not include all aspects of the latter. For
example, an application running in partially managed mode may have
the information transmitted from the application over a network
encrypted, but the application might not have access to secure data
container 528, as described with reference to FIG. 5. In another
example, an application running in partially managed mode may have
access to secure data container 528, but might not be able to
connect to enterprise resources 504 and enterprise services 508
through virtual private network connections. Accordingly, depending
on the determined context, an application running in partially
managed mode may include aspects of an application running in
managed mode and aspects of an application running in unmanaged
mode.
[0298] In FIGS. 17-21, flowcharts of example method steps for
determining a context and operation mode for an application are
shown. In an embodiment, steps 1606 and 1608 of FIG. 16 may
comprise the method steps of any one or more of FIGS. 17-21. The
method of FIG. 17 may begin at step 1702, where an account to be
accessed by a selected application is detected. For example, a
selected application may comprise an email application and an email
account that the email application is configured to access may be
detected. In this example, the email application may be able to
access multiple email accounts, such as an enterprise email account
and a personal email account, and the account that the email
application is configured to access at the time of running may be
determined as the context account to be accessed.
[0299] The method of FIG. 17 may proceed from step 1702 to step
1704, where an account type of the account to be accessed may be
determined. The account type may comprise a context for the
selected application. For example, a selected application may
comprise an email application and the email application may be
configured to access an enterprise account. In another example, the
email application may be configured to access a personal
account.
[0300] The method of FIG. 17 may proceed from step 1704 to step
1706, where an account type may be compared with an account type
management policy. For example, a management policy may define that
an email application that is to access an enterprise account should
run in managed mode and an email application that is to access a
personal account should run in unmanaged mode. The method of FIG.
17 may proceed from step 1706 to step 1708, where an operation mode
is determined based on the comparison.
[0301] The method of FIG. 18 may begin at step 1802, where a
location for a mobile device is determined. For example, a mobile
device, such as mobile device 502, may implement the method of FIG.
18, and a location for the mobile device may be determined. The
location may be determined by GPS, signal triangulation, or any
other suitable or otherwise known manner. The location may comprise
a context for the selected application.
[0302] The method of FIG. 18 may proceed from step 1802 to step
1804, where a determined location may be compared with a location
management policy. For example, a management policy may define that
a selected application run in managed mode when in a certain
location, for example, on company premises. In an embodiment, a
management policy may define that a selected application run in
partially managed mode when in a certain location, for example,
when the determined location is inside the United States but off
company premises. For example, the partially managed mode may
encrypt communication to and from the selected application, but
might not allow access to enterprise resources, such as resources
504. In another embodiment, a management policy may define that a
selected application run in unmanaged mode when in a certain
location, for example, when the determined location is outside the
United States. The method of FIG. 18 may proceed from step 1804 to
step 1806, where an operation mode is determined based on the
comparison.
[0303] The method of FIG. 19 may begin at step 1902, where it is
monitored whether a predetermined application is running on a
device. For example, a mobile device, such as mobile device 502,
may implement the method of FIG. 19, and the mobile device may be
monitored to determine whether a predetermined application is
running. The predetermined application may comprise any application
capable of running on the mobile device, such a client agent 604 as
described with reference to FIG. 6. The monitored predetermined
application may comprise a context for the selected
application.
[0304] The method of FIG. 19 may proceed from step 1902 to step
1904, where a monitored application is compared against a
management policy. For example, a management policy may define that
a selected application run in managed mode when a predetermined
application, such as client agent 604, is running and that the
selected application run in unmanaged mode when the predetermined
application is not running. The method of FIG. 19 may proceed from
step 1904 to step 1906, where an operation mode is determined based
on the comparison.
[0305] The method of FIG. 20 may begin at step 2002, one or more
network connections are detected. For example, a mobile device,
such as mobile device 502, may implement the method of FIG. 20, and
the network connections that the mobile device makes may be
detected. In an example, network connections may comprise a
connection to a cellular network, a connection to a WIFI network,
or a connection to a Wireless Local Area Network (WLAN), or the
like. The one or more network connections may comprise a context
for the selected application.
[0306] The method of FIG. 20 may proceed from step 2002 to step
2004, where detected network connections are compared against a
network connection management policy. For example, a management
policy may define that a selected application run in managed mode
when a mobile device is connected to an internal network, such as a
WLAN internal to a company, and that the selected application run
in unmanaged mode when the mobile device is only connected to a
wireless network, such as cellular network or WIFI network. The
method of FIG. 20 may proceed from step 2004 to step 2006, where an
operation mode is determined based on the comparison.
[0307] The method of FIG. 21 may begin at step 2102, where one or
more settings for a mobile device are detected. For example, a
mobile device, such as mobile device 502, may implement the method
of FIG. 21, and one or more settings for the mobile device may be
detected. In an example, it may be detected whether the mobile
device has a lock screen, such as a PIN required for using the
mobile device, or it may be detected whether the mobile device is
jailbroken, e.g., has received after-market modifications. The one
or more settings may comprise a context for the selected
application.
[0308] The method of FIG. 21 may proceed from step 2102 to step
2104, where detected settings are compared against a settings
management policy. For example, a management policy may define that
a selected application might not run in managed mode if the mobile
device does not have a lock screen or if the mobile device is
jailbroken. The method of FIG. 21 may proceed from step 2104 to
step 2106, where an operation mode is determined based on the
comparison. In an embodiment, when running the selected application
in the determined mode, an indicator may be displayed on the mobile
device that informs a user of certain management policies, such as
a requirement for a mobile device to have a lock screen before the
mobile device is allowed to run the selected application in managed
mode. FIGS. 17-21 describe a plurality of contexts, and any other
suitable context and corresponding management policy may be
implemented.
[0309] In an embodiment, one or more of the contexts described in
FIGS. 17-21 may be combined and these contexts may be compared
against a management policy for the selected application. For
example, contexts for a selected application may comprise an
account type to be accessed as an enterprise email account and a
detected network connection as a cellular network. In this example,
the management policy may define that when an enterprise account is
attempted to be accessed over a cellular network, the selected
application should be run in managed mode. The management policy
may be defined in this way because the selected application may
encrypt the communication with the enterprise email account, and
therefore the risk of sending secure traffic over a cellular
network may be mitigated.
[0310] In another example, contexts for a selected application may
comprise a determined location outside of the United States and a
network connection with a WLAN internal to a company. A management
policy may define that a selected application is to run in managed
mode when a determined location is outside the United States and a
network connection is with a WLAN internal to a company. The
management policy may be defined in this way because a network
connection with a WLAN internal to a company mitigates the risk
associated with secure communications outside of the United
States.
[0311] In an embodiment, the one or more contexts as described in
FIGS. 17-21 may include a priority. For example, a context for a
selected application may comprise a mobile device setting as
jailbroken and a management policy may define that a selected
application is to run in unmanaged mode when a context indicates a
jailbroken mobile device, regardless of what other contexts
indicate. Accordingly, a jailbroken mobile device will have a
selected application run in unmanaged mode even when the mobile
device is connected to a WLAN internal to a company or if the
selected application is attempting to access an enterprise
account.
[0312] In an embodiment, a management policy may indicate that a
selected application is to be run in partially managed mode based
on a plurality of contexts as described in FIGS. 17-21. For
example, contexts for a selected application may comprise an
account type to be accessed as an enterprise email account and a
detected network connection as a cellular network. In this example,
the management policy may define that when an enterprise account is
attempted to be accessed over a cellular network, the selected
application should be run in partially managed mode. The partially
managed mode may encrypt communication to and from the selected
application, but might not allow access to enterprise resources,
such as resources 504. The management policy may be defined in this
way because the encrypted communication with the enterprise email
account may be a low risk communication, and allowing access to
enterprise resources may be a high risk communication.
[0313] In FIG. 22, a flowchart of example method steps for
switching an operation mode for an application is shown. For
example, the method steps of FIG. 22 may follow the method steps of
FIG. 16. The method of FIG. 22 may begin at step 2202, where one or
more contexts may be monitored while a selected application is
running. In an embodiment, one or more of the contexts described
with reference to FIGS. 17-21 may be monitored. For example, a
mobile device running a selected application may be connected to a
cellular network and while the selected application is running, the
mobile device may make a new network connection with a WLAN
internal to a company.
[0314] The method of FIG. 22 may proceed from step 2202 to step
2204, where a change in an operation mode for a selected
application is detected based on the monitoring. Stated
differently, the mobile device may detect a change in information
that formed the basis for selecting a particular operational mode.
For example, a selected application may be running in unmanaged
mode, and once a mobile application running the selected
application connects to a WLAN internal to a company, a management
policy may define that the operation mode for the selected
application should switch to managed mode. The method of FIG. 22
may proceed from step 2204 to step 2206, where the operation mode
for the selected application is switched.
[0315] Managing Dynamic Management Policies and Settings for Mobile
Applications
[0316] An improved technique ensures that a wide range of
management policies, including application-specific management
policies and settings, can be composed, configured through an
administrative interface, and delivered to the deployed
applications, without requiring changes to control point
software.
[0317] Some embodiments are directed to a method for specially
prepared enterprise applications delivered and managed through an
enterprise mobile application management system to (a) define the
available set of application management policies in an open-ended
manner such that new management policies can be contrived easily,
(b) describe the required user interface elements and range of
possible management policy settings values sufficient for the
control point software to dynamically compose an administrative
user interface for the setting in question without explicit
knowledge of the particular setting or its meaning, and/or (c) roll
up all applicable management policy settings for a particular
managed application (taking into account user and access scenario)
and deliver them to the application at run time such that these
settings can be queried dynamically by the application as needed
for proper enforcement.
[0318] An improved technique ensures that a wide range of
management policies, including application-specific management
policies and settings, can be composed, configured through an
administrative interface, and delivered to the deployed
applications, without requiring changes to control point
software.
[0319] Enterprises create (or adapt) their native mobile
applications using tools and SDKs associated with the enterprise
mobility management (EMM) solution they have chosen to deploy.
Depending upon the tools or SDK version used to prepare such
applications, one can expect that there will be a default set of
management policies that the EMM system software provides
automatically. These default management policies can be further
augmented by the application developer defining their own
application specific management policies and settings.
[0320] All management policies and settings should be defined using
a declarative syntax (metadata) that includes the following
elements associated with each setting: [0321] Setting group or
category ID; [0322] Setting dictionary name; [0323] Setting type
(Boolean, integer, string, multistring, enum, uri, etc); [0324]
Range of possible settings values; [0325] Default setting value;
[0326] Setting friendly name string (default language plus resource
ID for localized name); [0327] Setting units and other U/I display
strings (default language plus references to resource ID for
localized strings); [0328] Explanation and extended help text
strings (default language plus references to resource ID for
localized strings);
[0329] In an example, the above-described metadata is provided in
the form of an XML document that defines individual elements listed
above for each setting.
[0330] The application preparation tools should assemble the
management policy metadata for the default EMM-system-provided
management policies as well as any application-specific management
policies provided by the application developer packaging these
setting descriptions directly into the application bundle that will
be uploaded to the management control point of the EMM server.
[0331] When a managed application is uploaded to the control point
for the purpose of publishing the application for the enterprise
users to consume, the control point will read the management policy
metadata of the application and dynamically compose an
administrative user interface for all setting all application
management policies and settings. The IT administrator interacts
with the various controls choosing settings that are appropriate
for each or leaving them to their default value. In an example, the
output of this step is a simple JSON or XML dictionary of key/value
pairs representing each defined setting name (dictionary name) and
its assigned value.
[0332] Once uploaded and configured on the control point, these
enterprise managed applications are made available to an
organization's employees to peruse and choose to install based on
their role within the organization. Alternatively, such
applications can be pushed directly to mobile devices for employees
who have enrolled their device with a corporate MDM server.
[0333] When an employee executes a managed application on the
mobile device, they are typically challenged to authenticate their
corporate identity along with passwords and other factors as
dictated by corporate management policy. After having authenticated
the user and device, the access manager components of the system
verify that the user is entitled to the application in question and
downloads the JSON or XML management policy document representing
the settings that have been established by the enterprise
administrator for this user when using this specific
application.
[0334] The configured settings held therein are consulted by the
application or embedded EMM software whenever a management policy
decision is needed at run time. The application management policy
document would typically be cached and periodically refreshed to
ensure continued compliance with configured administrative settings
should they change in the future. Indeed, one of the embedded
management policy settings should dictate required update
frequency.
[0335] As new versions of the EMM toolkit or SDK become available
and as new applications are developed and adapted to this system,
the available set of management policy settings needed by current
application mix can grow dramatically. However, no change in
control point software is needed to offer administrative control
over the new settings surfaced by these newly deployed
applications.
[0336] By relying on a comprehensive metadata description of all
management policies and settings associated with managed enterprise
applications embedded within the application bundle itself, the
administrative control point for these management policies can
dynamically compose user interface for these settings, thereby
decoupling the back end EMM server software from the specific
knowledge of management policies to be offered.
[0337] Further, this data driven description of management policy
settings makes it very easy to deliver management policy settings
dynamically to an application at runtime without any middleware
knowledge of the semantics of these settings.
[0338] FIG. 23 shows an example environment in which embodiments
hereof can be practiced. As shown, a mobile device 2310
communicates, e.g., over the Internet or some other network, with
an EMM 2330. The EMM 2330 includes an authentication server 2332,
an application store 2334, and an administrative user interface
generator 2336. Other constructs maybe included, as well, but these
are omitted from FIG. 9A for simplicity.
[0339] In operation, an application developer 2340 develops a
mobile application 2312. The application developer also produces
management policy metadata 2346. The management policy metadata
2346 defines a set of management policies for controlling data flow
into and/or out of the mobile application 2312. Typically, the
management policy metadata includes a first set of management
policy metadata that is general to the EMM 2330 and a second set of
management policy metadata that is specific to the mobile
application 2312. It is understood that the application developer
2340 (or multiple developers) may develop multiple mobile
applications, each with metadata general to the EMM 2330 and with
application-specific metadata.
[0340] The mobile application 2312 and management policy metadata
2346 are sent to the EMM 2330 and received by the administrative UI
generator 2336. Upon receiving the mobile application 2312 and
management policy metadata 2346, the administrative UI generator
2336 dynamically generates an administrative UI 2350. An
administrator then views the management policy metadata 2346 (e.g.,
an XML file) via a viewer, and customizes the management policy
settings in the metadata, e.g., based on rules of the EMM 2330
and/or other considerations. The result of the administrator's
customizations is an application management policy 2356. In an
example, the application management policy 2356 is provided in the
form of a dictionary of management policy names and values, which
may be rendered as an XML or JSON file, for example.
[0341] With the settings of the application management policy 2356
established, the mobile application 2312 is made available to users
via the application store 2334. Users, such as a user of the mobile
device 2310, can log on to the EMM 2330 by submitting
authentication requests 2314 to the authentication server 2332 and
receiving authentication responses 2316. Authenticated users can
view mobile applications in the application store 2334 and download
them to their mobile devices. For example, the user of the mobile
device 2310 can download the mobile application 2312 from the
application store 2334.
[0342] When the user downloads the application 2312, the user also
receives the application management policy 2356. The mobile
application 2312 is then constrained to operate on the mobile
device 2310 in accordance with the application management policy
2356.
[0343] Generally, the mobile application 2312 is specially designed
or adapted for use with the enterprise, i.e., it is not an
application that general users can download for their own personal
activities (e.g., news apps, Facebook app, etc.). In some examples,
the mobile application 2312 is specially designed for the EMM 2330.
In other examples, the application 2312 is a widely used
application that is adapted specifically for use with the EMM 2330.
For example, the application is provided with additional code that
enables the application to conform with the framework of the EMM
2330. Such code can be compiled into the application using an SDK.
Alternatively, such code may be applied as a wrapper around the
general-use application, to adapt it specifically for use with the
EMM 2330. In general, the additional code serves to divert API
calls from the mobile application 2312 through the application
management policy 2356, such that the management policy 2356 can
control the behavior of the mobile application 2312 on the mobile
device 2310.
[0344] The application developers 2340 can periodically provide
updated versions of the management policy metadata 2346. These are
used to generate (via the administrative UI generator 2336) an
updated application management policy 2356. In some examples, the
updated application management policy 2356 is pushed to the mobile
device 2310 to update the management policy in use.
[0345] In some examples, the application management policy 2356
residing on the mobile device 2310 is refreshed periodically, or in
response to certain events, such as starting the mobile application
2312 on the mobile device 2310.
[0346] Controlling Device Access to Enterprise Resources
[0347] An improved technique for managing encrypted data vaults for
storing data on mobile devices includes directing read and write
operations from an application running on a mobile device to an
enterprise-generated management policy, specific to that
application, which designates an encrypted vault for the data
specified by the read and write operations.
[0348] FIG. 24 shows an example environment in which embodiments
hereof can be practiced. Here, a mobile device 2410, such as a
smartphone, tablet, PDA, and the like, has installed upon it
various mobile applications. The mobile applications include a set
2420 of managed applications 2422, 2424, and 2426, which are
managed by the enterprise, and a personal application 2430, which
is not managed by the enterprise. In some examples, an enterprise
mobility management (EMM) client 2440 is also installed on the
mobile device 2410. The EMM client 2440, also referred to herein as
a "broker," is configured to connect, e.g., via a network such as
the Internet, with an EMM server 2450, which typically includes an
authentication server 2452, an application store 2454, and a key
server 2456. An example of the EMM client 2440 is a client agent
available for Citrix. An example of the EMM server 2450 is a
gateway server that provides access to enterprise resources and/or
cloud resources.
[0349] The illustrated mobile device 2410 also includes a shared
data vault 2442. The shared data vault 2442 includes encrypted
files and/or data objects accessible to each of the set 2420 of
managed applications.
[0350] Each application in the set 2420 of managed applications is
associated with a respective management policy. For example,
application 2422 is associated with a management policy 2422a,
application 2424 is associated with a management policy 2424a, and
application 2426 is associated with a management policy 2426a. In
some examples, the management policies 2422a, 2424a, and 2426a are
provided in the form of files, such as XML or JSON files, in which
the respective management policy is expressed as a set of key/value
pairs. In an example, each management policy 2422a, 2424a, and
2426a includes a record of all applications within the set 2420 of
managed applications.
[0351] In some examples, each application in the set 2420 of
managed applications is also associated with a respective private
application vault. For example, application 2422 is associated with
a private application vault 2422b, application 2424 is associated
with a private application vault 2424b, and application 2426 is
associated with a private application vault 2426b. Encryption keys
for the private application vaults 2422b, 2424b, and 2426b, as well
as an encryption key for the shared vault 2442 are obtained from
the key server 2456 on the EMM server 2450 and can be held
temporarily within the mobile device.
[0352] Each of the set 2420 of managed applications is specially
designed or adapted for use with the enterprise. Some of the set
2420 of managed applications may be designed specifically for the
enterprise. Others of the set 2420 of managed applications are more
widely used applications (e.g., available to the public) that have
been specifically adapted for use with the enterprise. Each of the
set 2420 of applications includes injected code that enables the
application to conform to a framework of the enterprise. The
injected code can be compiled into the application using an SDK.
Alternatively, the injected code can be applied as a wrapper around
a general-use application, to adapt it for use with the enterprise.
In the context of the improvements disclosed herein, the injected
code serves to divert API calls for reading and writing from the
application to its associated management policy, such that the read
or write requests are redirected to a designated secure vault in
accordance with the settings of the management policy.
[0353] In typical operation, a user of the mobile device 2410
starts the EMM client 2440, logs on to the EMM server 2450 via the
authentication server 2452, and accesses the application store
2454. The user can then peruse enterprise applications available
from the application store 2454, select desired applications, and
download them to the mobile device 2410, where the downloaded
applications are included in the set 2420 of managed applications.
For each application downloaded, a corresponding management policy
is also downloaded to the mobile device, and the management
policies of all applications in the set 2420 are updated to reflect
all members of the set 2420.
[0354] In an example, management policies (e.g., 2422a, 2424a, and
2426a) are refreshed periodically and/or in response to particular
events, such as each time the respective application is started
and/or each time the user logs onto the EMM server 2450. Management
policies can thus be adapted over time and dynamically transferred
to the mobile device 2410 from the EMM server 2450.
[0355] Depending on settings of the management policies 2422, 2424,
and 2426, applications within the set 2420 of managed applications
can be constrained to exchange files and/or data only with other
applications within the set 2420. For example, API calls from the
application 2422 specifying file reads or writes are intercepted by
the injected code of the application 122. The management policy
2422a is read, and the read or write operation specified is
diverted to an encrypted vault (e.g., the private vault 2422b or
the shared vault 2442), depending on the settings in the management
policy 2422a.
[0356] In some examples, applications in the set 2420 of managed
applications on the mobile device 2410 can be assigned to different
groups. In such cases, management policies (e.g., 2422a, 124a, and
2426a) are updated to include records of groups and group members.
The flow of files and/or data between applications can thus be
further restricted to members of particular groups. For example,
each group may be provided with its own shared vault 142. Providing
different groups of mobile applications within the managed set 2420
can help to segregate applications handling highly sensitive data
from those that handle less sensitive data.
[0357] It is understood that the above-described process of
intercepting an API call, consulting an application's management
policy, and allowing, blocking, or redirecting the operation
specified by the API call based on the management policy can be
carried out in a number of contexts. In one example, the above
process can be applied for selecting a set of applications on the
mobile device 2410 that can be used to open a file or data element
identified by a link or icon (e.g., using Open In). In another
example, the above process can be applied for copying data or data
objects from one application and pasting the data or data objects
in another application (e.g., via a hidden, encrypted paste
buffer). In yet another example, the above process can be applied
for moving files into and/or out of a protected file vault, as
described herein. Essentially, any operation used to move data into
and/or out of an application can make use of the above
technique.
[0358] FIG. 25 shows various features of the mobile device 2510 in
additional detail. Here, the application 2522 (representative of
any of the applications of the managed set 2420) issues read
operations 2510 and write operations 2512 to persistent space on
the mobile device 2510. In non-managed applications, such read and
write operations would typically be directed to the application's
sandbox. Here, however, read and write operations are intercepted
by the management policy-aware interception layer 2520 and directed
to an appropriate encrypted vault. For read operations 2510, the
management policy-aware interception layer 2520 inspects the type
of data to be read and consults the management policy 2522a. If the
management policy 2522a specifies that the identified type of data
is stored in the private application vault 2522b, the management
policy-aware interception layer 2520 obtains the data from the
private application vault 2522b. However, if the management policy
2522a specifies that the identified type of data is stored in the
shared data vault 2542, the management policy-aware interception
layer 2520 obtains the data from the shared data vault 2542. The
management policy-aware interception layer 2520 then decrypts the
data (using an encryption key from the EMM server 2550), and
returns the data to the application 2522.
[0359] In the case of write operations 2512, the management
policy-aware interception layer 2520 inspects the type of data to
be written and consults the management policy 2522a. If the
management policy 2522a specifies that the identified type of data
is to be stored in the private application vault 2522b, the
management policy-aware interception layer 2520 encrypts the data
and stores the data in the private application vault 2522b.
However, if the management policy 2522a specifies that the
identified type of data is to be stored in the shared data vault
2542, the management policy-aware interception layer 2520 encrypts
the data and stores the data in the shared data vault 2542.
[0360] Reference is made again to FIGS. 26-27. In some embodiments,
a mobile device 2620 can include a secure document container 2636,
which can be referred to as a "container." As explained herein, the
container 2636 can help prevent the spread of enterprise
information to different applications and components of the mobile
device 2620, as well as to other devices. The enterprise system
(which can be partially or entirely within the cloud) can transmit
documents to the devices 2620, which can be stored (e.g., by the
enterprise agent 2620) within the container 2636. The container
2636 can prevent unauthorized applications 2618 and other
components of the device 2620 from accessing information within the
container 2636. For enterprises that allow users to use their own
mobile devices 2620 for accessing, storing, and using enterprise
data, providing containers 2636 on the devices 2620 helps to secure
the enterprise data. For instance, providing containers 2636 on the
devices 2620 can centralize enterprise data in one location on each
device 2620, and can facilitate selective or complete deletion of
enterprise data from the device 2620.
[0361] As used in this context, a "document" can comprise any
computer-readable file including text, audio, video, and/or other
types of information or media. A document can comprise any single
one or combination of these media types.
[0362] The secure document container 2636 can compose an
application that implements a file system 2638 that stores
documents and/or other types of files. The file system 2638 can
comprise a portion of a computer-readable memory of the mobile
device 2620. The file system 2638 can be logically separated from
other portions of the computer-readable memory of the mobile device
2620. In this way, enterprise data can be stored in secure document
container 2636 and private data can be stored in a separate portion
of the computer-readable memory of the mobile device 2620. The
container 2636 can allow the enterprise agent 2620, mobile device
applications 2618 and/or other components of the device 2620 to
read from, write to, and/or delete information from the file system
2638 (if authorized to do so). Deleting data from the container
2636 can include deleting actual data stored in the container 2636,
deleting pointers to data stored in the container 2636, deleting
encryption keys used to decrypt data stored in the container 2636,
and the like. The container 2636 can be installed by, e.g., the
agent 2620, IT administrators of the enterprise system, or the
device 2620 manufacturer. The container 2636 can enable some or all
of the enterprise data stored in the file system 2638 to be deleted
without modifying private data stored on the mobile device 2620
outside of the container 2636. The file system 2638 can facilitate
selective or complete deletion of data from the file system 2638.
For example, a component of the enterprise system can delete data
from the file system 2638 based on, e.g., encoded rules. In some
embodiments, the agent 2620 deletes the data from the file system
2638, in response to receiving a deletion command from the
enterprise system. In other embodiments, the data is deleted
without the assistance of the agent 2620, for example if an agent
2620 is not provided.
[0363] The secure document container 2636 can comprise an access
manager 2640 that governs access to the file system by applications
2618 and other components of the mobile device 2620. Access to the
file system 2638 can be governed based on document access
management policies (e.g., encoded rules) stored in the documents
and/or the file system 2638. A document access management policy
can limit access to the file system 2638 based on (1) which
application 2618 or other component of the device 2620 is
requesting access, (2) which documents are being requested, (3)
time or date, (4) geographical position of the device 2620, (5)
whether the requesting application 2618 or other component provides
a correct certificate or credentials, (6) whether the user of the
device 2620 provides correct credentials, (7) other conditions, or
any combination thereof A user's credentials can comprise, for
example, a password, one or more answers to security questions
(e.g., What is the mascot of your high school?), biometric
information (e.g., fingerprint scan, eye-scan, etc.), and the like.
Hence, by using the access manager 2640, the container 2636 can be
configured to be accessed only by applications 2618 that are
authorized to access the container 2636. As one example, the access
manager 2640 can enable enterprise applications installed on the
mobile device 2620 to access data stored in the container 2636 and
to prevent non-enterprise applications from accessing the data
stored in the container 2636.
[0364] Temporal and geographic restrictions on document access may
be useful. For example, an enterprise administrator may deploy a
document access management policy that restricts the availability
of the documents (stored within the container 2636) to a specified
time window and/or a geographic zone (e.g., as determined by a GPS
chip 2616) within which the device 2620 must reside in order to
access the documents. Further, the document access management
policy can instruct the container 2636 or agent 2620 to delete the
documents from the container 2636 or otherwise make them
unavailable when the specified time period expires or if the mobile
device 2620 is taken outside of the defined geographic zone.
[0365] Some documents can have access management policies that
forbid the document from being saved within the secure document
container 2636. In such embodiments, the document can be available
for viewing on the mobile device 2620 only when the user is logged
in to the enterprise system.
[0366] The access manager 2640 can also be configured to enforce
certain modes of connectivity between remote devices (e.g., an
enterprise resource or other enterprise server) and the container
2636. For example, the access manager 2640 can require that
documents received by the container 2636 from a remote device
and/or sent from the container 2636 to the remote device be
transmitted through application tunnels, for example, as described
above. Such application tunnels can use the tunneling mediator of
the enterprise system. The access manager 2640 can require that all
documents transmitted to and from the container 2636 be encrypted.
The enterprise agent 2620 or access manager 2640 can be configured
to encrypt documents sent from the container 2636 and decrypt
documents sent to the container 2636. Documents in the container
2636 can also be stored in an encrypted form.
[0367] The secure document container 2636 can be configured to
prevent documents or data included within documents from being used
by unauthorized applications or components of the mobile device
2620 or other devices. For instance, a mobile device application
2618 having authorization to access documents from the container
2636 can be programmed to prevent a user from copying a document's
data and pasting it into another file or application interface, or
locally saving the document or document data as a new file outside
of the container 2636. Similarly, the container 2636 can include a
document viewer and/or editor that does not permit such copy/paste
and local save operations. Moreover, the access manager 2640 can be
configured to prevent such copy/past and local save operations.
Further, the container 2636 and applications 2618 programmed and
authorized to access documents from the container 2636 can be
configured to prevent users from attaching such documents to emails
or other forms of communication.
[0368] A mobile device application 2618 can be programmed to lookup
and find the secure document container 2636 (or a secure web
browser 2632, described below, that includes the container 2636) as
a resource of the mobile device 2620. In certain embodiments, the
application 2618 can run in a secure virtual machine separate from
a virtual machine of an operating system of the mobile device 2620.
According to some other embodiments, the application can run within
the secure web browser 2632. An application 2618 can be programmed
to write enterprise-related data only into the container 2636. For
instance, the application's 2618 source code can be provided with
the resource name of the container 2636. Similarly, a remote
application (e.g., an enterprise resource 2430) can be configured
to send data or documents only to the containers 2636 of one or
more mobile devices 2620 (as opposed to other components or memory
locations of the devices 2620). Storing data to the container 2636
can occur automatically, for example, under control of the
application 2618, the enterprise agent 2620, or the web browser
2632. An application 2618 can be programmed to encrypt or decrypt
documents stored or to be stored within the container 2636. In
certain embodiments, the container 2636 can only be used by
applications (on the device 2620 or remote) that are programmed to
look for and use the container 2636, and which have authorization
to do so.
[0369] The secure document container 2636 can serve as a temporary
repository for documents and other files sent to the mobile device
2620. Remote applications can be configured to send documents to
the container 2636 (e.g., via application tunnels) on a onetime or
periodic basis. For example, a sales-related enterprise resource
130 can be programmed to send sales-related documents (e.g., most
recent price sheets) every morning to the containers 2636 of a team
of users having sales-related roles (e.g., sales persons). The
sales-related documents can have document access management
policies such that the documents will "self-destruct" (e.g., be
automatically deleted from the container 2636--the deletion being
performed by, e.g., the container 2636 itself or the enterprise
agent 2620) at a certain time or at the expiration of a time period
beginning at a defined event (e.g., the user's opening of a
document). Document distribution management policies (e.g., encoded
rules) can be provided (e.g., within the mobile device management
system) to control when and how remote applications (e.g.,
enterprise resources) send documents to the containers 2636, to
which users the documents are sent, what restrictions (e.g.,
temporal or geographic restrictions) are placed on the use and
availability of the documents (e.g., in the form of document access
management policies as described above), etc.
[0370] Remote applications that send documents to one or more
secure document containers 2636 of mobile devices 2620 can be
configured to integrate with other repositories, for the purpose of
sending documents from such repositories to the containers 2636.
Such other repositories can be stored, for example, within the
enterprise system (e.g., enterprise document repositories such as a
Microsoft Sharepoint.TM. repository) or in a cloud computing system
(e.g., a Box.net.TM. repository).
[0371] EMM solutions have traditionally taken the approach of
managing entire mobile devices through mobile device management
(MDM) servers. Increasingly EMM solutions are focusing on a mobile
application management solution that seeks only to manage the
enterprise applications and their associated data which may be
installed and running on an employee's mobile device. Such systems
generally use role-based access to provision specially prepared
enterprise apps that are specifically designed to protect corporate
assets. Such applications often require employees to logon to
corporate servers in order to access the managed applications.
Additionally, such applications may be associated with management
policies established by an enterprise administrator to control
application access while also seeking to protect and control
information held by the application.
[0372] One of the biggest challenges in managing enterprise
applications on an otherwise unmanaged mobile devices is ensuring
that information used by the managed application cannot escape from
the set of trusted enterprise applications that IT administrators
make available to their enterprise users. Information can escape in
any number of ways, and a robust EMM system will provide management
policies and enforcement mechanisms to prevent such information
leakage where IT administrators deem it proper and to provide
management policy overrides, where appropriate. However, even with
a robust set of information containment management policies, there
are other threats to the security of the information managed by
applications on mobile devices.
[0373] One such threat is that applications may store some
information persistently on the mobile device by writing files or
other data into the flash memory or other persistent storage on the
device. Most mobile platforms will segregate persistent data
recorded by applications into private application sandboxes.
However this sandboxing is trivially defeated with common tools
capable of rooting or jail-breaking the device. Rooting and
jail-breaking are techniques that seek to replace parts of the
mobile device operating system platform often with goal of
defeating app sandboxing, app integrity checks, and other OS
provided security mechanisms. Rootkits and jail-breaking software
for most popular mobile platforms are readily available on the
public Internet and easy to use. Since rooting and jail-breaking
are so easy to accomplish, most enterprises do not wish to rely on
mobile device OS enforced sandbox as the only means of protecting
data that an application may need to persist.
[0374] Some mobile device platforms additionally allow information
to be encrypted in its persistent form and some applications do
take advantage of these features. Invariably, such encryption
mechanisms rely on the encryption keys being held on the device
itself with the keys themselves protected by a user supplied PIN or
passcode. The fact that the keys are held on the device and
protected by weak cryptographic factors means that the data is not
particularly well protected from hacking, particularly if a device
is stolen and hacker has ample time to try to unlock the keys.
Also, since the keys are in possession of the device holder, an
enterprise is powerless to remove them or revoke access for a
terminated employee unless they can recover the device.
[0375] Another issue with app sandboxing that occurs on mobile
platforms is that it is problematic to have a single repository of
documents that are available to all managed applications on the
mobile device and potentially synced offline to cloud based
storage. Mobile applications work around the sandbox limits in
various ways, all of which have drawbacks. Often, they will
exchange files of certain fixed types with other applications that
have registered to accept certain those same types. The drawback
here is that one ends up with multiple copies of a particular file
in each app's sandbox. If one or more apps wish to edit the file
content, keeping track of which app has latest versions is
problematic for users.
[0376] One can overcome the issue highlighted above if users are
trained to always send their modified documents back to a common
sync agent application which might also be charged with syncing
documents to/from cloud based storage. The Citrix ShareFile.RTM.
mobile application is an example of an application that permits
this sort of data exchange with cloud-based sync. The drawback here
is that these extra steps are easy to forget. Also, they are not
required when using equivalent desktop applications that operate on
the notion of shared documents folders for all applications. These
two facts can lead to data file consistency issues and poor user
experience if users are not properly trained.
[0377] Another approach to this problem is to save the files that
one wishes to share into shared storage on those mobile platforms
that support this concept. This has the downside that shared
storage is world readable and therefore shared with all
applications. Once information is placed into shared storage,
containment of the information is lost since any application on
mobile device can read it. Also the data can trivially be accessed
by anyone who gains physical access to the device using standard
file viewers and development tools.
[0378] The challenges of information containment and sharing of
documents between trusted applications that are highlighted above
are overcome by introducing the concept of an encrypted file vault.
An encrypted file vault is a logical container into which all
persistent data read/written by a mobile application (which would
otherwise end up in a writeable file in the app sandbox) will be
redirected. The contents of the vault are themselves written into
file(s) held inside an app sandbox. But the contents of all files
and the file metadata itself (name, size, access times, etc.) are
all encrypted.
[0379] Strong encryption algorithms (e.g. FIPS 140-2 certified) are
used to protect all information placed into the vault with keys
that are managed by the enterprise rather than the users
themselves. Keys would typically be assigned based on a tuple of
user, device, and application or app group. That implies that
distinct key sets are used each unique combination of user, device,
and application/app group. The keys are maintained off device in an
enterprise key management server. The keys may be downloaded
temporarily to the mobile device to enable data access, but only
after strongly authenticating the user, device, and application in
question.
[0380] An application can certainly be written in such a way that
it is aware of the presence of file vault services. Applications
written with this awareness can utilize any number of file vaults,
which they can identify explicitly with vault name identifiers.
However applications will not always be written with such
awareness. Correspondingly, administrator defined management
policies can be used to configure a default file vault for each
application. The default file vault of an application is used for
the transparent redirection of all application file I/O that would
otherwise end up in a writable portion of the application sandbox
or shared storage.
[0381] The typical mechanism for assigning apps to a default file
vault dictates that the administrator place each configured mobile
application into a named security group by management policy. Then
all applications that share the same security group inherit the
same default file vault. In this manner, applications not only gain
the security of the encrypted container for their data, but apps
configured with the same default file vault will see a single
consistent view of their data shared with other similarly
configured file applications.
[0382] It should be noted that not all writable areas in the app
sandbox are appropriate for sharing with other applications, for
example the application's /tmp directory. The implication here is
that there is always an app private file vault that would be used
to hold certain files and directories. If the app is not configured
into a shared group, then all files are redirected to the app
private vault. However if an app were configured into shared group,
documents and other such files would be redirected to the common
vault but files designated for special private directories like
/tmp would continue to flow to the app's private vault.
[0383] It should also be noted that the notion of a shared file
vault does imply the existence of a common broker that manages the
shared files on behalf of all applications. Without such a broker,
one would not be able to share files transparently. While such a
broker could be a network-attached service that does not exist on
the mobile device itself, such a design would preclude offline
access to the encrypted file vault. For this reason, another
application installed on the mobile device will generally serve
this role. An EMM client agent like the Citrix client agent mobile
application would be the typical host of this shared vault
broker.
[0384] The above-described technique thus offers the unique
combination of transparent file access, strong encryption with keys
managed by the enterprise, and dynamic reconfiguration of the
vaults by management policy.
[0385] Enterprises may create (or adapt) their native mobile
applications using tools and SDKs associated with the enterprise
mobility management (EMM) solution they have chosen to deploy. In
preparing their app for EMM deployment, they certainly have the
freedom to (re)write specific application logic to utilize
encrypted file vault services exposed by the EMM developer SDK as
needed for their application. However, most often, an application
will already be written to use standard file system APIs of the
platform for which they were developed. As such, it is far more
convenient for the application developer if the EMM SDK and tools
can transparently redirect these native file access services to one
or more file vaults dictated by administrative management policy
rather than rewriting their application. This approach also allows
an administrator to reconfigure targeted file vaults without
directly modifying and recompiling the application.
[0386] When taking this approach, the application developer need
not worry about the specifics of how to interface with the native
file vault services. Instead, by integrating the header files,
libraries, and run-time support of the EMM system framework code
with the application, all file system APIs called by the
application will be redirected to a management policy-aware
interception layer. Assuming the encrypted file vault feature is
configured, then based on the management policies in force for the
current user, device, and app, a set of default file vaults will be
selected and the file system API interception layer will be
configured to target them.
[0387] After preparing the application for the specific EMM system,
the managed application is uploaded to the EMM server for the
purpose of publishing the application for the enterprise users to
consume. As part of this app publishing workflow, an IT
administrator will choose management policies and settings that
apply to the application and associated user roles. Once uploaded
and configured, the applications is made available to
organization's employees to peruse and install based on their role
within the organization. Alternatively, such applications can be
pushed directly to mobile devices for employees who have enrolled
their device with a corporate MDM server.
[0388] When a user executes a managed application on the mobile
device, the user is typically challenged to authenticate their
corporate identity along with passwords and other factors as
dictated by corporate management policy. After having strongly
authenticated the user, device, and application, the access manager
components of the system verifies that the user is entitled to the
application and downloads the configured management policies for
this specific app and user.
[0389] Based on those management policies, the EMM framework that
is delivered with the managed app configures itself. It will select
one or more default file vaults to use and configure the file
system API interception layer to target the selected vaults. If a
configured file vault does not already exist, a new empty vault is
initialized. This ensures that a change in file vault management
policies that would select a not-previously-used vault will appear
to the application as if it had been recently installed (e.g. empty
writable directories).
[0390] As the application begins to utilize the file system APIs,
the file system API interception layer looks for file accesses that
intersect the writable portions of the app sandbox or shared
storage. Such files are flagged and tracked by the file system
interception layer such that all subsequent file I/O is passed
through encryption/decryption before being placed into the real
file container that holds the data.
[0391] In order to accomplish this encryption, the required keys
first need to be recovered. These are retrieved from the key
management server and cached locally. If this is the first access
to the protected files in a long time, the user will be forced to
do a strong authentication by logging on to the EMM server.
Periodically these keys will need to be refreshed as dictated by
the time to live management policy setting for the keys. When
refreshing, as long as user has maintains an active logon with EMM
server, this refreshing of keys can occur without user interaction.
If user logs off or their logon session expires, then the
refreshing of keys will need to be strongly authenticated
again.
[0392] When the file vault is private to the application, the file
vault services layer directly uses the mobile platform's file I/O
functions to read and write encrypted version of the data. Also,
all file directory access functions are also similarly intercepted
such that the real file names and sizes can be obscured.
[0393] To support random access to any range of bytes within an
encrypted file, a scheme that uses encrypted blocks is may be used.
For this to work, the keys used to encrypt/decrypt each of the file
block are derived mathematically from base keys and the file/block
offset. Similarly, different files will use initialization vectors
for the cryptography as well. These techniques represent sound and
reasonably standard practices for the encoding encrypted file
volumes using a single set of cryptographic keys.
[0394] For efficiency, the system may read ahead or delay writing
of data to encrypted data content as necessary to optimize
application performance. Delayed write of encrypted data must be
flushed prior to closing files or exiting the application.
[0395] When the file vault is to be shared with another
application, the same processes described above are used, but they
must occur in a common file system repository under the control of
common file system broker application. The implication is that when
the file system interception layer is operating on shared file
vault, the file vault services will operate not by directly
reading/writing encrypted data, but rather by redirected these
services via remote procedure call mechanism to the brokering
application. Within the brokering application, the same local file
vault services used for private vault files are utilized for the
shared vault content.
[0396] There are certainly other possible designs for implementing
shared vaults. For example, one can use shared storage coupled with
inter-process synchronization mechanisms to coordinate access. But
in any workable design, the key factor to be noted is that same
underlying encrypted file vault services are used to encrypt the
actual file data regardless of where the encrypted data will be
retained or how concurrent access to it coordinated.
[0397] By providing strong and transparent file encryption services
with keys managed by enterprise servers, security of information
held and stored locally by managed mobile applications can be made
secure without the need to rewrite applications to use new file
access paradigms.
[0398] Adding the notion a management policy directed file vault
configuration that permits multiple applications to be bound to the
same default file vaults further permits secure sharing of
documents between properly configured managed applications.
[0399] The architecture described in this specification can be used
by a corporation or other enterprise to flexibly implement a
management policy, such as a corporate owned device, BYOD (bring
your own device) management policy, for allowing enterprise users
to use their mobile devices to securely access enterprise resources
(documents, confidential data, corporate application and database
servers, etc.). This is accomplished through various security
features that, for example, enable the enterprise to specify and
implement management policies for controlling mobile device
accesses to particular enterprise resources. The management
policies may, for example, control mobile device accesses to
enterprise resources based on a variety of criteria, such as the
role of the respective user (e.g., which department the user is
in), the configuration of the mobile device (e.g., whether any
blacklisted mobile applications are installed), the logged
behaviors of the user, the location of the mobile device, and/or
the time at which access to the enterprise resource is requested.
The architecture further enhances security, in some embodiments, by
creating application tunnels that enable enterprise mobile
applications to securely communicate over a network with the
enterprise system. The architecture may also enable IT staff to
selectively (and remotely) wipe a user's mobile device of
enterprise application(s) and corporate data when, for example, the
user discontinues employment or violates a corporate management
policy (such as if they jailbreak their device or otherwise use it
in a disallowed configuration).
[0400] The use of passcodes (or other types of authentication
information) for enterprise applications reduces the likelihood
that enterprise resources will be improperly accessed when, for
example, the mobile device is lost or stolen, or when the mobile
device is used by an employee's children to play games. In some
embodiments, the secure launcher (or another component installed on
the mobile device) further reduces this risk by performing a
selective wipe of the mobile device when, for example, the user
attempts but fails to enter a valid passcode a threshold number of
consecutive times (e.g., 5 or 10). The selective wipe operation
deletes some or all of the enterprise applications and associated
data from the mobile device, without deleting any personal
applications or data. In some embodiments, the enterprise's IT
department can initiate a selective wipe of a particular mobile
device by remotely issuing a wipe command to the device.
[0401] In some embodiments, when a selective wipe operation is
performed, some or all of the documents and data stored in the
secure container are deleted from the mobile device or are
otherwise made inaccessible.
[0402] In another example, a meta-application can be configured to
create gateway rules based at least partly on the time(s) at which
a mobile device was "wiped" (e.g., deletion of some or all data
stored on the device or removal of software application(s) from the
device).
[0403] A system and process will now be described for enabling
non-developers, such as members of a company's IT department, to
add to or otherwise modify the behaviors of an existing mobile
application, such as an Android, iOS, or Windows Mobile
application. The system and process can be used, as one example, to
create different versions of a mobile application (with different
privileges, access rights, etc.) based on a user's role within the
enterprise. For instance, different versions of the mobile
application can be created for different job categories (e.g.,
executive, non-executive employee, intern, etc.) and/or different
departments (sales, IT, human resources, etc.). The processes
described in this section can be implemented in an application
modification or "wrapping" tool or utility that is made available
to enterprises that use the disclosed system. This utility may, for
example, be hosted on a server (e.g., as a web service) that is
accessible to enterprises, or may be provided to the enterprises
(e.g., as a PC application).
[0404] In a typical use case scenario, the mobile application to be
modified is a custom application developed for a particular
enterprise. However, this need not be the case. For example, the
disclosed system and process are also applicable to commercially
available mobile applications available in app stores. The mobile
applications can be modified without being specially written to
support or enable such modifications. For example, the developer
need not include any special code or functionality in the
application to enable or facilitate the modifications, and need not
be involved in the disclosed process of modifying the
application.
[0405] The behaviors that are modified typically include or consist
of behaviors that involve standard API calls or classes. The
following are examples of some of the types of behaviors that can
be added or modified via the disclosed process:
[0406] A mobile application can be modified to enable an enterprise
to remotely initiate deletion of the application's data on a
particular mobile device of a particular employee, without
affecting other users of the application. As mentioned above, such
selective wipe operations may also be executed when, for example, a
user fails to enter a valid enterprise passcode a threshold number
of times.
[0407] Additional code may be added, if applicable, to implement
one or more features or behaviors that do not require the
replacement of any existing API calls. As one example, code may be
added for enabling an authorized administrator to remotely trigger
the deletion, on a user-specific or mobile device specific basis,
of the application's data stored on a particular mobile device. In
this example, the code added would add functionality for receiving
and processing a message containing a command to perform such a
selective wipe or deletion operation.
[0408] Single Sign-on Access and Identity Management
[0409] FIG. 28 depicts an illustrative system having a client
device 2805, a proxy device 2810, resource(s) 2820, and/or
authentication service(s) 2815. FIG. 29 depicts an illustrative
detailed view of the client device 2805 and proxy device 2810.
These elements may implement one or more aspects described herein.
A brief summary of these aspects will now be provided, with
additional examples provided below. The client device 2805 may
communicate with one or more resources 2820 and/or authentication
services 2815 using a proxy device 2810. In some aspects, the
client device 2805 might not be configured to communicate directly
with the resources 2820 and/or authentication services 2815. For
example, the client device 2805 and resources 2820 may use
different authentication and/or communication protocols. The proxy
device 2810 may translate between these different protocols.
Additionally or alternatively, the proxy device 2810 may provide
additional benefits, as will be described in the examples
below.
[0410] The client device 2805 may send a request for resources
2820, such as documents, emails, services, files, and the like, to
the proxy device 2810. The proxy device 2810 may forward the
request to the resource 2820, and in response, authentication
between the proxy device 2810 and resource 2820 may be initiated.
At one or more points during the authentication, the resource 2820
may request a signature, such as from a client certificate. The
proxy device 2810 might not directly have access to the client
certificate, so the proxy device 2810 may involve the client device
2805 in the authentication process, such as if the client device
2805 controls access to the client certificate. For example, the
proxy device 2810 may request that the client device 2805 sign or
decrypt an authentication message using the client certificate (or
a private key included therein), or return a list of available
security certificates or a selection by the user of a particular
security certificate.
[0411] The proxy device 2810 may provide the client device 2805
with context information that identifies the authentication session
between the proxy device 2810 and the resource/authentication
server. For example and as will be described in further detail in
the examples below, the context information may identify a data
structure of authentication information exchanged (or to be
exchanged) between the proxy device 2810 and resource 2820 and/or
the proxy device 2810 and the authentication service 2815. The
client device 2805 may use the context information to verify or
otherwise confirm the authentication session between the proxy
device 2810 and the resource/authentication server. Once the
context information is verified, the client device 2805 may provide
the requested signature to the proxy device 2810, and the proxy
device 2810 may complete authentication with the resource 2820
and/or the authentication service 2815. Then, the proxy device 2810
may retrieve the resource requested by the client device 2805 and
provide it to the client device 2805.
[0412] The client device 2805 may comprise any of an end point
device, client computers 107 or 109, terminals 240, client
computers 411-414, mobile device 502, mobile device 602, or any
other device. For example, the mobile device may comprise any of a
smartphone, a tablet, and the like. One or more applications may be
running on the client device 2805. An application may desire to
access a protected resource, such as an enterprise resource, and a
module included in the application (or other applications) may
facilitate access to those protected resources. For example and
with reference to FIG. 29, an application running on the client
device 2805 may send a request for a resource (e.g., an HTTP
request) to MAMP Framework 2905, which may facilitate
communications with the proxy device 2810. In some aspects, the
MAMP Framework 2905 may run as a privileged application on the
client device 2805. The MAMP Framework 2905 may comprise all of or
a portion of the functionalities provided by the MAMP framework
614, as previously described.
[0413] The client device 2805 may also have a PKOperation SDK
module 2910 that facilitates access to a keystore 2915 that stores
one or more client certificates that may be used to sign for
authentication purposes. For example, the client device 2805 may
authorize access to or have possession of client certificate
representing the user of the client device 2805. In some aspects,
the certificate may be an enterprise-issued certificate. The
certificate may be bound to a physical smart card having a
cryptographic module. In other words, the cryptographic secret may
be confined to the smart card. The user may authorize the client
device 2805 to access the smart card protected certificate.
Alternatively, the certificate may be bound to a virtual smart
card, which may use hardware and/or software modules to protect the
key. The client device 2805 and/or a removable hardware module of
the client device 2805 may be authorized by a provisioning process
to store the certificate and private key. The user may be required
to enter a PIN code using the client device 2805 to authorize
operations involving the client certificate private key. Another
external device separate from the client device 2805 (e.g., another
smartphone) may control the certificate, and the client device 2805
may utilize a custom reader interface to access the certificate
controlled by the external device.
[0414] In some embodiments, the client certificate and/or private
key might be confined to the client device 2805 or to a physical
smart card. Accordingly, the client device 2805 may maintain
control of the key. If authentication using the key is required,
the client device 2805 may need to be involved in the
authentication process. This allows the client device 2805 to have
assurance that operations performed with the certificate private
key are ones that the client device 2805 intended. Some
organizations may use smart cards to achieve non-repudiation for
certain operations, which may require users to have authority over
all uses of a certificate issued by the organization. For example,
document signing may require explicit user authority, whereas
authentication to certain systems might not require explicit user
authority. Suitable mechanism(s) for providing such assurance may
depend on the nature of the resource being accessed, the proxy
device involved, and how the client device 2805 operates.
[0415] The proxy device 2810 may comprise one or more of a server
(e.g., servers 201, 206, 301, 410), computing device, access
gateway 560, gateway server 606, or any other device. The proxy
device 2810 may facilitate communications between the client device
2805 and enterprise resources or other networks. For example, a
user of the client device 2805 may wish to access enterprise
resources that require authentication, and the proxy device 2810
may mediate access. The client device 2805 may use the proxy device
2810 to access resource if, for example, the client device 2805 is
not able to directly access the resources. For example, the client
device 2805 might not be configured for a protocol utilized by the
enterprise resources. In some aspects, the enterprise resource may
implement Kerberos with PKINIT for authentication, but the client
device 2805 might not implement Kerberos with PKINIT. Similarly,
the enterprise resource may implement SSL with client certificate
authentication, but the client device 2805 might not implement SSL
with client certificate authentication. Instead, the client device
2805 and proxy device 2810 may communicate using a protocol having
standard components and fitting well-known authentication
frameworks. The proxy device 2810 may translate between a first
protocol to the resource (e.g., Kerberos or SSL) and a second,
different protocol to the client device 2805 (e.g., HTTP or HTTPS).
By utilizing the proxy device 2810, client devices might not need
to understand and operate a complex or different protocol used by
the enterprise resource. In these examples, the proxy device 2810
may play the client role. However, the proxy device 2810 might not
have control of the client certificate private key.
[0416] The proxy device 2810 may be used to facilitate access to
resources in other circumstances, such as if the client device 2805
is not permitted to directly access the resources, if access
capabilities of the client device 2805 are limited, and/or if the
proxy device 2810 enhances access by improving performance or
offering a preferable interface. The proxy device 2810 may also
facilitate enhanced security. For example, Kerberos resource
authentication may require obtaining service tickets from Kerberos
KDCs (e.g., Active Directory domain controllers). However, the KDCs
themselves may comprise sensitive enterprise resources that should
not be directly accessible to some client devices. For these cases.
Kerberos authentication may require use of a trusted proxy device
2810. As another example, the proxy device 2810 may be a hardened
communication gateway deployed in the DMZ network of an enterprise.
To provide extra security benefits, the proxy device 2810 may be
able to inspect communications being proxied to enterprise
resources, rather than allowing a transparent end to end
communication flow between the client device 2805 and the
enterprise resources as if the proxy device 2810 were not present.
That is, the proxy device 2810 may have knowledge of what resources
the client device 2805 is using and the protocols the client device
2805 utilizes. As will be discussed in further detail in the
examples below, the proxy device 2810 may also provide, to the
client device 2805, context information that identifies one or more
aspects of the authentication session between the proxy device 2810
and an authentication service 2815 and/or resource 2820. The client
device 2805 may use this context information to determine whether
or not to sign data provided by the proxy device 2810 that requires
a signature.
[0417] With reference to FIG. 29, the proxy device 2810 may include
a packet engine 2920, which may be a hardware module and/or
software module. The packet engine 2920 may facilitate
communications with the client device 2805 and/or the resource. The
proxy device 2810 may also include a session cache 2925. As will be
described in further in the examples below, the session cache 2925
may store a session key and/or ticket (e.g., for Kerberos sessions)
to enable communications between the proxy device 2810 and one or
more resources or servers storing the resources. The proxy device
2810 may include a client-side authentication module 2930
configured to manage authentication with the client device 2805,
such as obtaining a signature from the client device 2805. For
Kerberos authentication, the client-side authentication module 2930
may comprise a PKINIT module (which may be referred to as a
likewise daemon) that implements the client side of the public key
form of the Kerberos authentication protocol (e.g., a PKINIT
protocol). For example, this could be the kinit command line
program that is available from open source implementations of
Kerberos.
[0418] The proxy device 2810 may also include a library module 2935
(e.g., a PKOperation Proxy SDK 2935) used by the client-side
authentication module 2930 to abstract details for accessing the
client certificate private key. For Kerberos, a PKOperation Proxy
SDK 2935 that implements a PKCS#11 API specification for accessing
client certificates bound to smart cards may be used. The
PKOperation Proxy SDK 2935 may implement portions of PKCS#11 and
package the relevant certificate operations into a form that can be
remoted to the client device 2805. By using the PKCS#11 API, the
Kerberos implementation, which may comprise a standard Kerberos
implementation, such as MIT, need not be modified. This makes it
easier to maintain the Kerberos product, such as if security fixes
are made to the product. The packet engine 2920, session cache
2925, client-side authentication module 2930, and PKOperation Proxy
SDK 2935 may comprise hardware and/or software modules, and the
operations that they may perform will be described in further
detail in the examples below. In some aspects, the proxy device
2810 may comprise one or more processor and memory storing
computer-executable instructions that, when executed by the
processor, cause the proxy device 2810 to provide the packet engine
2920, session cache 2925, client-side authentication module 2930,
and PKOperation Proxy SDK 2935 and/or to perform the operations of
the packet engine 2920, session cache 2925, client-side
authentication module 2930, and PKOperation Proxy SDK 2935.
[0419] The client device 2805 and the proxy device 2810 may
communicate using a standard framework, such as an HTTP framework.
In some aspects and as will be described in the examples below, the
client device 2805 and proxy device 2810 may exchange one or more
authentication messages. They may exchange HTTP status codes, such
as HTTP 401 codes for requesting authentication, and/or
challenge-response messages. In some embodiments, if the client
device 2805 which receives a 401 authentication challenge does not
support secured exchange of client private certificates, the client
device 2805 may recognize the 401 message as an authentication
challenge that the client device 2805 does not understand. The
client device 2805 may react with the appropriate error handling
behavior, such as displaying a message to the user that an
operation could not be completed because the client device 2805
does not support secured exchange of client private certificates.
The HTTP level encoding to support public key operation remoting
may be relatively simple. The Packet Engine 2920 and the MAMP
Framework 2905 may process the HTTP level encoding. Communications
may be structure similar to the HTTP Negotiate authentication
scheme described in RFC 4559, which is incorporated herein by
reference in its entirety. Base64 encoded blobs may be exchanged
back and forth between the client device and proxy device using
WWW-Authenticate and/or Authorization headers. The blobs may be
generated and processed at each device by the respective
PKOperation SDKs (810, 2935).
[0420] In some embodiments, components in the communication path
between the client device 2805 and the proxy device 2810 that are
HTTP aware might not interface with the authentication process. For
example, an HTTP proxy server between the client device 2805 and
the proxy device 2810 may be aware that the connection to the proxy
device 2810 should not be reused to send requests from other client
devices and/or users. Furthermore, caching of any HTTP data
returned from the proxy device 2810 should be correctly scoped so
that the data is not sent to another client device.
[0421] In some aspects, authentication between the client device
2805 and proxy device 2810 may utilize a standard authentication
framework, such as web authentication or Generic Security Services
Application Program Interface (GSSAPI) with a custom mechanism.
Objects may be transmitted from the proxy device 2810 to the client
device 2805. The client device 2805 may process the objects and
validate them by standard cryptographic mechanisms, such as
certificate path validation with a name check.
[0422] A specialized communication channel between the client
device 2805 and proxy device 2810 may be created. For example, the
specialized communication channel may be used to relay certificate
operation requests and results. Utilizing the specialized
communication channel may provide extra cryptographic protection
beyond that provided by a standard SSL channel between the client
device 2805 and the proxy device 2810. This may be appropriate
given the sensitivity of the inputs and outputs of the
cryptographic operations being remoted. In some examples, a
Diffie-Hellman key exchange between the client device 2805 and the
proxy device 2810 may occur. The exchange may provide mutual
authentication between client device 2805 and proxy device 2810. In
some embodiments, mutual authentication may already have been
established prior to a resource access request by the client device
2805. Channel binding, as described in RFC5929, which is hereby
incorporated by reference in its entirety, may be used to
cryptographically link the specialized communication channel to an
outer SSL session. With brief reference to FIG. 29, setting up the
specialized communication channel for data, such as PK operation
payloads, may utilize multiple exchanges between the client device
2805 and the Packet Engine 2920. This may be opaque to everything
except the PKOperation SDK 2910 and PKOperation Proxy SDK 2935.
[0423] One reason for providing extra protection via the
specialized communication channel is that SSL, in practice, may be
terminated by a networking device, such as an offload device, in
front of the proxy device 2810. Offload devices may be optimized
for SSL connection processing, such as by using specialized
hardware for accelerating CPU intensive operations involved in SSL
connections. The hardware module may also be certified to meet
commercially important cryptographic processing standards, such as
the Federal Information Processing Standard (e.g., FIPS-140).
Another reason for providing extra protection is that an inspection
device may be given access to the SSL certificate key in order to
decode communications. The inspection device may comprise a
security device designed to monitor network traffic for compliance
with security management policies, such as by detecting attempts to
send confidential information outside of a trusted network zone, or
attempts to communicate with untrusted or unauthorized servers.
Some of these inspection devices may be configured to impersonate
other servers during SSL connection handshakes, in order to prevent
the inspection process from being foiled by the use of encrypted
communication channels. Using the specialized communication channel
may prevent unnecessary and/or inappropriate exposure of sensitive
data to the offload device and/or inspection device. Accordingly,
non-repudiation properties expected from using smart card
equivalent client certificates may be protected. For example, the
specialized communication channel may prevent the data to be signed
from being modified by external devices and/or leaks of decrypted
data.
[0424] The specialized communication channel may be implemented in
many ways. For example and as previously noted, a custom GSSAPI
mechanism operating inside a standard HTTP authentication protocol
may be utilized. This implementation provides several non-exclusive
benefits. First, the proxy device 2810 may indicates to the client
device 2805 in a standard way (e.g., HTTP) that authentication to a
resource and/or authentication server is required to complete the
requested resource access. Second, an arbitrary binary protocol may
be conducted between the client device 2805 and the proxy device
2810, with multiple rounds if necessary. Third, the implementation
allows for secure communication mechanisms to be negotiated and
applied to transfer data in a standard way (e.g., at the GSSAPI
level). In some implementations, the custom GSSAPI mechanism
operating inside a standard HTTP authentication protocol can also
allow for a platform implementation of GSSAPI to be used with a
custom mechanism being added, such as the MICROSOFT NegoEx
mechanism.
[0425] Referring to FIG. 28, one or more authentication service
2815 (or server running the authentication service 2815) may exist.
Authentication service 2815 may implement one or more types of
authentication, including Kerberos or SSL. The aspects described
herein may be implemented for any authentication protocol that
involves client certificate private key operations. For example,
for Kerberos, the authentication server may be tasked with issuing
tickets, including ticket granting tickets and/or session tickets.
The authentication server may communicate with the proxy device
2810 over one or more channels. Furthermore, the one or more
channels may use a communication protocol different from the
communication protocol used by the client device 2805 to
communicate with the proxy device 2810. In some aspects, the
authentication services 2815 might remain unchanged, even with
implementation of the aspects described herein. In other words, the
authentication services 2815 may exist in a traditional
infrastructure. The authentication services 2815 may include, for
example, the authentication services 558 noted above.
[0426] One or more resources 2820 (or servers storing the resources
2820) may exist. The resource 2820 may communicate with the proxy
device 2810 using one or more of the same or different protocols as
the authentication server uses to communicate with the proxy device
2810. In some aspects, the resources might remain unchanged, even
with implementation of the aspects described herein. In other
words, the resources may exist in a traditional infrastructure.
Non-limiting examples of resources may include, but are not limited
to, file resources, web resources, mail resources, Sharepoint
resources, and the like. These resources may include Structure
Query Language (SQL) databases, remote procedure call (RPC)
servers, Distributed Component Object Module (DCOM) servers, Simple
Object Access Protocol (SOAP) web services, Representational State
Transfer (REST) web services, and other proprietary resources that
may use GSSAPI or a similar security framework for authentication.
One or more of these resources may be directly accessed by internal
devices, such as computers on the same network as the resources or
in another protected network. The resources may comprise the
enterprise resources 504, 508, and/or 608 and/or the enterprise
services 508 and/or 609 noted above. Furthermore, the resources may
be stored on one or more servers, such as servers 206 illustrated
in FIG. 2. The resources may be accessed through a multi-tier
system. The proxy device 2810 may communicate with a front-end
server that may in turn communicate (and authenticate as a
requesting user) with a back-end server. Kerberos with
unconstrained delegation may be used for this type of system, and
the proxy device 2810 may supply a forwarded TGT for the user to
the front-end server.
[0427] FIGS. 30A-C are flowcharts of example method steps for
authentication and/or providing secured access to resources using a
proxy. FIGS. 30A-C illustrate each step being performed by one of
the client device 2805, proxy device 2810, authentication
service(s) 2815, and/or resource(s) 2820. However, the method steps
may be performed by any of the client device 2805, proxy device
2810, authentication service(s) 2815, resource(s) 2820, and/or a
combination thereof. As previously noted, the resources 2820 and
authentication services 2815 may be provided by the same server (or
group of servers). Alternatively, the resources 2820 and
authentication services 2815 may be provided by different servers
(or group of servers). For simplicity, some of the method steps are
illustrated in FIGS. 30A-C as being performed by a single
resource/authentication service entity (e.g., a server or group of
servers). However, the authentication services may be provided by
an authentication server (or groups of authentication servers) and
the resources may be provided by a different server (or group of
servers).
[0428] In step 3002, the user may be authenticated with the client
device 2805. For example, the user may provide credentials, such as
a username and/or password, to login to the client device 2805.
[0429] In step 3004, the client device 2805 may authenticate the
proxy device 2810. Additionally or alternatively, in step 3006, the
proxy device 2810 may authenticate the client device 2805. In other
words, the client device 2805 and proxy device may perform mutual
authentication. To perform the authentication, the client device
2805 may connect to the proxy device 2810 using SSL with server
authentication. The proxy device 2810 may request the client device
2805 and/or the user of the client device 2805 to authenticate to
the proxy device 2810 before authorizing access to the proxy device
2810. In some aspects, the client device 2805 may use an enterprise
client certificate for this authentication. The enterprise client
certificate may be the same certificate used by the client device
2805 to sign documents and/or authentication messages, as will be
described in further detail in the examples below. Alternatively,
the enterprise client certificate may comprise a different
certificate. For example, the client device 2805 may have multiple
certificates, each used for a different purpose. If a physical
smart card is used, the multiple certificates may be stored on the
smart card or different smart cards.
[0430] Similarly, the client device 2805 may request authentication
of the proxy device 2810 to establish that the proxy device 2810 is
a known trusted entity and may request identification of resources
to which the user is being authenticated by means of delegated
authentication through the proxy. The client device 2805 may also
authenticate the user of the client device 2805 to the proxy device
2810, for instance using the client certificate available to the
device as part of the SSL handshake, or by running a separate user
authentication protocol inside the SSL connection, for instance
over HTTP. Resources 2820 may also wish to know that access to the
resources 2820 is being mediated by the proxy device 2810, such as
by using a resource access protocol. Thus, mutual authentication or
identification may be performed for all three entities, the client
device 2805/user, the proxy device 2810, and the resources
2820.
[0431] After authentication and/or identification of one or more of
the three entities, the client device 2805 may send a request to
the proxy device 2810 for one or more resources, such as web
resources, enterprise resources (e.g., from a network file server),
or other resources, that can be accessed by the proxy device 2810
but that may require user authentication based on a client
certificate. The request for a resource may be sent by the client
device 2805 over HTTP, HTTPS, or any other access protocol
supported by the client device. The proxy device 2810 may translate
or bridge from the access protocol used by the client device 2805
(e.g., HTTP or HTTPS) to the access protocol used by the resource.
After translation, the proxy device 2810 may forward the request to
the resource and/or authentication service in step 3010 or
otherwise attempt to access the requested resource.
[0432] In step 3012, the resource may request authentication from
the proxy device 2810. For example, the resource may indicate the
type of authentication to be performed (e.g., SSL, a domain-based
authentication, such as Kerberos, etc.). Based on the type of
authentication, the resource may send an authentication challenge
(e.g., a 401 Negotiate message for Kerberos authentication or a
client certificate challenge for SSL authentication). For Kerberos
authentication, a PKINIT protocol may be used, and the proxy device
2810 may perform the role of the client in the PKINIT protocol to
authenticate the user identified by the client certificate to the
Kerberos realm (e.g., a MICROSOFT Active Directory domain). The
resource server may generate a Kerberos authentication challenge,
such as HTTP 401 Negotiate. For SSL authentication (e.g., using a
client certificate), the proxy device 2810 may represent to the
resource that the proxy device 2810 has access to the user's client
certificate and/or key. The proxy device 2810 may attempt to
authenticate directly with the resource instead of with a
particular domain, as in Kerberos authentication. Additionally or
alternatively, the proxy device 2810 may be aware that
authentication is required before attempting to access the
requested resource. In either case, the proxy may determine and
initiate the relevant authentication protocol interactions with the
resource. These interactions may involve additional entities such
as an authentication server running an authentication service
trusted by the resource.
[0433] In step 3014, the proxy device 2810 may determine whether a
session key that can be used to initiate a secured communication
session with the resource (or a server having the resource) is
available. A session key may have previously been obtained by the
proxy device 2810 based on a prior authentication session with the
resource or authentication service and stored (e.g., cached) at the
proxy device. For Kerberos authentication, the session key may be
stored with a Kerberos ticket, such as a ticket granting ticket
(TGT) or other time-limited ticket. With reference to FIG. 29 and
for Kerberos authentication, the Packet Engine 2920 of the proxy
device 2810 may invoke its Kerberos authentication response logic,
which checks to see if there is already a service ticket for the
resource (e.g., a web resource) in the session cache 2925. In some
aspects, the client-side authentication module 2930, in response to
the check, may invoke PKINIT if the proxy device 2810 knows that
client certificate authentication is required and/or supported. For
SSL authentication, the session key may be used to resume a
previous SSL connection, such an SSL session. If a session key
(and/or ticket) is available (step 3014: Y), the proxy device 2810
may continue to step 3054 (obtain requested resource) using the
session key (and/or ticket), as will be described in further detail
in the examples below.
[0434] For a first time authentication, the session cache may be
empty (e.g., not store a valid session key and/or ticket) (step
3014: N). Thus, the proxy device 2810 may initiate authentication
with the resource. With reference to FIG. 29 and for Kerberos
authentication, the Packet engine 2920 may issue an internal PKINIT
command to the client-side authentication module to obtain a TGT.
In order to authenticate, the proxy device 2810 may determine that
it needs one or more client certificates and/or signatures based on
a client certificate accessible by the client device 2805. These
certificates and/or signatures might not be directly accessible by
the proxy device 2810. With reference to FIG. 29, the client-side
authentication module 2930 may send a command, such as an internal
P11 get certificates command, to PKOperation Proxy SDK 2935 to
obtain certificates from the client device 2805. The client-side
authentication module 2930 may incorporate a Kerberos client
implementation, which supports a public-key cryptography standard
(PKCS), such as the standard PKCS#11 library interface as a way to
look for suitable client certificates for PKINIT. The PKOperation
Proxy SDK 2935 may implement the relevant subset of the PKCS#11 API
functions to support the PKINIT feature.
[0435] In step 3016, the proxy device 2810 may send the request to
the client device 2805 for a list of certificates available and/or
accessible to the client device 2805. The request may be encoded
into an HTTP header. For example, the request may be encoded in a
401 status code in HTTP indicating that an authentication is
required and challenging the client device 2805 for authentication.
With reference to FIG. 29, the Proxy SDK 2935 may require a custom
interface to the Packet Engine 2920 which the Proxy SDK 2935 may
use to have certificate requests (e.g., PK operation requests) sent
to the client device 2805 and to receive the results if the client
device 2805 responds to the request. If the certificate requests
need to be remoted, the Proxy SDK 2935 may encode the request into
a binary structure (having encryption/integrity wrappers as
appropriate), and submit to the Packet Engine 2920. The Packet
Engine 2920 may causes an HTTP 401 response with a custom
authentication challenge to be sent to the client device 2805 in
response to the initial HTTP request, containing the binary
structure encoded in a WWW-Authentication header.
[0436] In some aspects, the proxy device 2810 might not receive a
response responsive to the request for a list of certificates from
the client device 2805. In particular, there is no guarantee that
the client device 2805 will respond to the certificate (e.g., PK
operation) request. For example, the client device 2805 may have
crashed or otherwise been unable to respond to the request.
Furthermore, the client device 2805 may have attempted to obtain
user consent for the operation (e.g., by requesting the user to
enter a PIN to unlock the keystore 2915), but consent might be
denied. To handle situations where the client device 2805 does not
return a list of client certificates, the proxy device 2810 (such
as the Proxy SDK 2935 component) may use a timeout to eventually
abandon the certificate request operation. The proxy device 2810
may return a suitable error code in these circumstances. During
PKINIT logon, several PK operations may be sent to the device,
until the PKINIT logon succeeds, fails or is abandoned or the
timeout lapses.
[0437] In step 3018, the client device 2805 may receive the
certificate list request from the proxy device 2810 and, in
response, identify the certificates available or otherwise
accessible to the client device 2805. For example and with
reference to FIG. 29, the MAMP framework 2905 of the client device
2805 may receive the message (e.g., an HTTP 401 request) having a
custom authentication challenge from the proxy device 2810.
Recognizing it as a certificate request (e.g., a PK operation
`authentication` protocol), the MAMP framework 2905 may decode the
message from the received header format and pass a binary structure
of the message to the PKOperation SDK 2910. The PKOperation SDK
2910 may have knowledge of the available client certificate(s). As
previously noted, the client certificates may be in the form of a
physical smart card, a virtual smart card, and the like. The
PKOperation SDK 2910 may decode the request (including processing
any encryption/integrity wrappers), and dispatch it to an
appropriate internal handler. The handler may process the request
and generate a list of available certificates. The list of
certificates may be filtered according to relevance for the
operation being requested, for example, to only include
certificates with an appropriate key usage indicator. The list of
certificates may be filtered until only one certificate remains.
For example, the list may be further filtered by presenting a UI to
the user of the client device 2805 to pick the certificate that
should be used for the operation. The list may be in a binary
structure that represents the operation result. The PKOperation SDK
2910 may return the list of certificates, which may still be in the
binary structure, to the MAMP framework 2905 or signal an error
condition if the list cannot be generated.
[0438] With reference to FIG. 30B, in step 3024, the client device
2805 may send a message including the list of available
certificates to the proxy device 2810. In some aspects, the message
may be sent as an HTTP or HTTPS message. For example, the MAMP
framework 2905 may replay the original HTTP request from the proxy
device, but use a custom Authorization header attached to the
request which includes the list of available certificates. Prior to
sending, the message may be sealed in the encryption/integrity
wrapper and/or encoded to fit an HTTP header.
[0439] In step 3026, the proxy device 2810 may receive the message
from the client device 2805 (and decrypt/decode if necessary). With
reference to FIG. 29, the Packet Engine 2920 may recognize that the
HTTP request received from the client device 2805 is a resend of
the original certificate request sent by the proxy device 2910. The
Packet Engine 2920 may submit a binary structure of data from the
Authorization header to the Proxy SDK 2935 via the client-side
authentication module 2930. The Proxy SDK 2935 may unpack the
binary structure (including the encryption/integrity wrapper) and
return the unpacked data to the client-side authentication module
2930. Next, the proxy device 2810 may select a certificate (from
the list of certificates) to use to authenticate the proxy device
2810 with the resource/authentication server, such as a certificate
that is suitable for the authentication session (i.e., to
authenticate the proxy device 2810 with the resource/authentication
server). In some embodiments, the Kerberos and SSL standards may
specify the key usage(s) that are expected or required. For
example, if the authentication session comprises Kerberos
authentication, the proxy device 2810 may need to obtain Kerberos
tickets and can select the certificate suitable to obtain Kerberos
tickets. If the client device 2805 returned multiple certificates
in step 3024, the proxy device 2810 may send a selection request to
the client device seeking user input to select from a list of
certificates.
[0440] The proxy device 2810 and resource may continue exchanging
messages during the authentication session. At one or more points
during the authentication session, the proxy device 2810 may be
required to perform a cryptographic operation with a signature,
such as a private key, of the client device 2805. The private key
might not be directly available to the proxy device 2810. Instead,
the private key may remain under the control of the client device
2805 and not exposed directly to the proxy device 2810. The proxy
device 2810 may interact with the client device 2805 over a
specialized communication channel to obtain a signature (e.g., the
private key).
[0441] In step 3028, the proxy device 2810 may generate a request
for a signature corresponding to the selected certificate from the
client device 2805. The proxy device 2810 may also generate a piece
of data to be signed. For Kerberos authentication, the piece of
data may comprise an authentication service request (AS_REQ)
message using the selected certificate. The AS_REQ message may
optionally be included with the request for signature to be sent to
the client device 2805. The proxy device 2810 may send an unsigned
AS_REQ message to the client device 2805 if the client device needs
to ascertain the full details of the authentication context before
providing a signature. The proxy device 2810 might not send the
AS_REQ message to the client device 2805 if the communication
protocol between the client and proxy devices and/or the Kerberos
authentication implementation do not support sending the AS_REQ
message to the client device 2805. As will be discussed in the
examples below, the proxy device 2810 may send a signed AS_REQ
message to the authentication service 2815 and/or resource 2820 for
authentication once it has been signed by the client device
2805.
[0442] In step 3030, the proxy device 2810 may determine
authentication context information to be included in the request
for signature. In some aspects, the context information might not
be limited by size or format. For example, the proxy device 2810
may send the context information as a Binary Large Object (BLOB).
Generally, the context information may comprise information that
identifies the authentication session between the proxy device 2810
and the resource/authentication server. As will be described in
further detail in the examples below, the client device 2805 may
use the context information to verify or otherwise confirm the
authentication session between the proxy device 2810 and the
resource/authentication server.
[0443] Examples of the content of the context information will now
be provided. The context information may identify a data structure
of authentication information previously exchanged between the
proxy device 2810 and the resource/authentication server. For
example, if the proxy device 2810 and the resource have already
exchanged authentication messages and are currently in the middle
of authentication, the context information may comprise all or a
portion of the exchanged authentication messages. Additionally or
alternatively, the context information may identify a data
structure of authentication information to be sent by the proxy
device 2810 to the resource/authentication server in the future. In
Kerberos authentication, for example, the context information may
comprise part or the entire AS_REQ message to be sent by the proxy
device 2810 to the resource/authentication server.
[0444] The context information may comprise timestamp information
associated with the authentication session. The timestamp may
identify the current time as determined by the proxy device 2810.
For Kerberos/PKINIT, the authentication service 2815 and/or
resource 2820 may validate the timestamp during authentication. In
general, the timestamp should be within a reasonably tight
tolerance of the current time (e.g., within X seconds) determined
by the authentication service 2815 and/or resource 2820. Because
the timestamp is used to authenticate the proxy device 2810 with
the authentication service 2815 and/or resource 2820, the timestamp
may also be used for verification by the client device 2805. A
greater tolerance threshold (e.g., X+Y seconds) may be used by the
client device 2805 because the client device 2805 and the proxy
device 2810 might not be as closely synchronized in time as the
proxy device 2810 and the authentication service 2815. The client
device 2805 may use the timestamp information to verify that the
authentication session is recent (e.g., within the last minute,
within the last day, etc.).
[0445] The context information may identify the type of
authentication protocol being used by the proxy device 2810 and
resource/authentication server. For example, if Kerberos
authentication is used, the context information may identify
Kerberos generally or PKINIT/Kerberos if the PKINIT features of
Kerberos are being used. As one example, "sign-for-PKINIT" may be
used. The context information may also identify the application
requesting the signature or the specific proxy device 2810
implementation. For example, `sign-for-PKINIT-by-NetScaler.RTM.` or
`sign-for-PKINIT-by-XenApp.RTM.` may be used. If SSL authentication
is used, the context information may identify SSL. As one example,
`sign-for-SSL-client-authentication` may be used. The context
information may also identify which SSL authentication operation
the proxy device 2810 is performing (e.g., operation 1, operation
2, etc.) and with which resource the proxy device 2810 is
authenticating.
[0446] The context information may identify the certificate that
the proxy device 2810 selected from the list of certificates
provided by the client device 2805 (e.g., step 3026). By providing
the selected certificate, the client device 2805 may be able to
figure out the type of authentication protocol being used by the
proxy device 2810 and the resource.
[0447] The context information may identify the data structure of
the authentication session, such as a Kerberos data structure or an
SSL data structure. For example, the Kerberos authentication
session may comprise Abstract Syntax Notation 1 (ASN.1) constructs,
which the proxy device 2810 may identify via the context
information. In particular, an AuthPack, which may be part of the
AS_REQ, to be signed may have a well-defined ASN.1 structure that
the client device 2805 may recognize. For SSL authentication, the
data structure may comprise a CertificateVerify structure.
[0448] The context information may comprise specific pieces of
information that the client device 2805 may use to verify the
authentication session. The specific pieces of information can also
be used to identify the data structure of the authentication
session. For example, if the authentication session comprises
Kerberos authentication, the context information may include, for
example, a checksum associated with the Kerberos authentication, a
Kerberos domain used for the Kerberos authentication (e.g., the
realm that a particular authentication server serves), a Kerberos
principal name associated with the client device 2805 (e.g., a
username assigned to the client device 2805), an identifier of a
key distribution center (KDC) used for the authentication session,
a validity period of a requested ticket (e.g., a TGT ticket or
session ticket), and Kerberos flags that have been set during the
authentication session (e.g., based on the authentication messages
so far exchanged between the proxy device 2810 and
resource/authentication server). An example flag that the client
device 2805 may verify is a "forwardable" flag, which may indicate
that the resulting ticket may be forwarded to another device. As
previously noted, a portion or the entirety of an AS_REQ message to
be signed by the client device 2805 and to be sent to the
resource/authentication server may be sent to the client device
2805.
[0449] For SSL authentication, specific pieces of information alone
might not be sufficient for the client device 2805 to identify the
context of the SSL authentication session between the proxy device
2810 and the resource/authentication service. For example, the
specific pieces of information will look like random data to the
client device 2805 because SSL authentication creates hashes of an
entire series of packets that have gone back and forth between
proxy device 2810 and the resource. Thus, in some embodiments, the
context information for SSL authentication may comprise the entire
(or close to entire) authentication conversation between the proxy
device 2810 and the resource prior to requesting the signature from
the client device 2805. In other words, all of the SSL operations
(e.g., handshake messages) may be provided to the client device
2805. The proxy device 2810 generates a cumulative digest of SSL
operations performed. Accordingly, the client device 2805 may
inspect any portion of the handshake that the client device 2805
wishes to inspect, allowing the client device 2805 to ascertain the
identity of the resource being accessed and to confirm that the
handshake is well-formed. In some aspects, the proxy device 2810
may delegate the entire SSL handshake process to the client device
2805 over a certificate operation interface. When the handshake is
complete, the client device 2805 may supply a Master Secret
protected under the key exchange for the specialized communication
channel between the client and proxy.
[0450] In step 3032, the client device 2805 may receive the request
for signature from the proxy device 2810 and extract the context
information included therein. For example, the client device 2805
may decode and/or decrypt the request message. Examples of the
context information were previously listed. In step 3034, the
client device 2805 may attempt to verify the context information.
The client device 2805 may use the context information to verify
that the authentication session between the proxy device 2810 and
the resource/authentication server is valid. For example, the
client device 2805 may use the context information to determine
that the proxy device 2810 is communicating with the
resource/authentication server and the type of communication
occurring between them. The client device 2805 may be made aware of
a relevant portion (or entirety) of the resource authentication
protocol or the proxy's authentication context, sufficient for the
client device 2805 to satisfy itself that, for example, the
resource being accessed is the intended one, the cryptographic
operation being requested is part of the expected protocol, and the
results of the cryptographic operation will be or can only be
usefully used as part of the specific protocol interaction between
the proxy device 2810 and resource. For instance, the client device
2805 may inspect the data (e.g., an AS_REQ message for Kerberos
authentication) the client device 2805 has been asked to sign to
ensure that the data (or appended data) corresponds to a well-known
structure used by that construct of the expected authentication
protocol (e.g., Kerberos, SSL, etc.). The data may also potentially
include specific data elements that can be verified by the client
device 2805. Alternatively or additionally, the client device 2805
may look for a recognizable and/or verifiable expected structure in
the data before the client device 2805 provides a signature.
[0451] If the context information is not verified (step 3034: N),
the client device 2805 may send a message indicating that the
context information could not be verified. For example, the client
device 2805 may send a response that does not include the requested
signature. For Kerberos authentication, the verification may fail
if the timestamp is outside the tolerance threshold set by the
client device 2805. For SSL and Kerberos authentication, the client
device 2805 may perform certificate chain validation on the
authentication/resource server certificate, which may fail for any
of a number of reasons. Certificate chain validation for Kerberos
may require a separate PK operation step (dealing with AS_REP,
which is the reply to AS_REQ). For SSL, the chain validation may be
possible if the relevant portion of the SSL authentication messages
between proxy device 2810 and resource are sent to the client
device 2805.
[0452] In some aspects, the client device 2805 may request
additional context information from the proxy device 2810 if the
client device 2805 cannot verify based on the context information
already provided by the proxy device 2810. If the proxy device 2810
decides to provide the additional context information, the proxy
device 2810 may return to step 3030 and find additional context
information to provide to the client device. The additional context
information may be of a different type of context information. For
example, if the proxy device 2810 previously provided information
identifying the certificate that the proxy device 2810 selected,
the proxy device 2810 may provide specific information from the
authentication messages exchanged between the proxy device 2810 and
the resource/authentication server (e.g., the Kerberos flags set
during a Kerberos authentication session or handshake messages
exchanged during an SSL authentication session). Instead of sending
a message without a signature, the client device 2805 might not
respond to the proxy device's signature request.
[0453] In step 3038, the proxy device 2810 may generate a message
indicating that a signature is unavailable and forward the message
to the resource/authentication server. In step 3070, the
resource/authentication server may determine that the proxy has not
been authenticated, and in response, may end the authentication
session. In other words, the resource/authentication server might
not provide the Proxy with a session key (or a ticket in the case
of Kerberos).
[0454] The context information may be verified (step 3034: Y). For
Kerberos authentication, verification may succeed if, for example,
the received timestamp is within a tolerance of the current time at
the client device and/or if the checksum in received AuthPack
matches the checksum computed by the client device (in the case
where AS_REQ is supplied as context information). If the context
information is verified, in step 3042, the client device 2805 may
sign the data provided by the proxy device 2810 using the
certificate, which may have been selected by the proxy device 2810
in step 3026. For example, for Kerberos authentication, if the
proxy device 2810 provided the unsigned AS_REQ message to the
client device 2805 (e.g., in step 3030), the client device 2805 may
sign the AS_REQ message. As previously noted, providing the
unsigned AS_REQ is optional. As an alternative, for both Kerberos
and SSL authentication, the data provided by the proxy device 2810
may comprise any chunk of data, such as a sequence of octets, on
which the signature is to be computed. After signing the data, the
client device 2805 may send a message with the signature and/or the
signed data to the proxy device 2810 in step 3044.
[0455] In step 3046, the proxy device 2810 may receive the message
and extract the signature and/or signed data. For example, the
signature (which may be another sequence of octets) may be returned
to the proxy device and inserted by the proxy device into the
appropriate authentication message to be sent to the resource or
authentication service, as will be discussed in further detail
below. With reference to FIG. 29, the Packet Engine 2920 may
receive the message and forward the message to the Proxy SDK 2935.
The Proxy SDK 2935 may provide the signature to the client-side
authentication module 2930.
[0456] In step 3048, the proxy device 2810 may send an
authentication message including the signature to the
resource/authentication server. The authentication message may be
in response to the request to authenticate sent by the
resource/authentication server in step 3012. In general, the
authentication message may be used to obtain a session key for the
proxy device 2810 to obtain resources requested by the client
device 2805. In Kerberos authentication, for example, the
authentication message may comprise an AS_REQ message used to
obtain a session key and a ticket, such as a TGT, which the proxy
device 2810 may use to obtain tickets for a secured communication
session with the resource. If the proxy device 2810 received a
signed AS_REQ message from the client device 2805, the proxy device
2810 may forward the signed AS_REQ message to the
resource/authentication server. If the proxy device 2810 received
the signature separately, the proxy device 2810 may generate an
AS_REQ message and append the signature to the AS_REQ message. In
some aspects, the AS_REQ message may be encoded in the PA-PK-AS-REQ
format, as described in RFC 4556, which is herein incorporated by
reference in its entirety.
[0457] In step 3050, the resource/authentication server may receive
the authentication message and determine whether the authentication
message has a valid signature. If the signature is not valid, the
resource/authentication server may perform step 3070, which was
previously discussed (e.g., determine that the proxy device 2810 is
not authentication and/or end the authentication session with the
proxy device 2810).
[0458] In step 3052, if the signature is valid (step 3050: Y), the
resource/authentication server may generate and/or send a session
key to the proxy device 2810. In Kerberos authentication, the
resource/authentication server may also send a ticket, such as a
TGT or a service ticket, to the proxy device 2810. The session key
and/or ticket may be encapsulated using another key that the proxy
device 2810 and/or the client device 2805 can decrypt. In some
aspects, the message may be sent as a Kerberos AS_REP message.
[0459] In step 3053, the proxy device 2810 may receive the session
key and/or ticket and store (e.g., cache) the session key and/or
ticket. They may be cached for later use. For example, the session
key and/or ticket may be used in the future if the client device
2805 requests additional resources. With reference to FIG. 30A, the
proxy device 2810 may determine that a session key is available in
step 3014 the next time the proxy device 2810 needs to obtain a
resource for the client device 2805. With reference to FIG. 29 and
for Kerberos authentication, the client-side authentication module
2930 may populate a Kerberos ticket cache for user sessions with
TGTs and/or service tickets and their corresponding session
keys.
[0460] In some embodiments, the proxy device 2810 might not have
the key to decrypt the message having the session key and/or ticket
received from the resource/authentication server. Instead, the
client device 2805 may control access to the key, for example, if
the client device 2805 does not entirely trust the proxy device
2810. In these embodiments, the proxy device 2810 and the client
device 2805 may optionally exchange an additional set of messages
(e.g., in an additional certificate operation) to decrypt the
encapsulated message comprising the session key and/or ticket. The
exchange may occur instead of the proxy device 2810 decrypting and
storing the session key and/or ticket in step 3053.
[0461] For example, in Kerberos authentication, PKINIT may use
Diffie-Hellman key exchange to negotiate an AS reply key for
wrapping the TGT session key, as described in section 3.2.3.1 in
RFC 4556, which is incorporated by reference in its entirety.
Alternatively, public key encryption may be utilized by a KDC to
encrypt an AS reply key it generates with the certificate's public
RSA key, as described in section 3.2.3.2 in RFC 4556. This may
force the proxy device 2810 to request the client device 2805 to
decrypt the reply key. In these examples, the client device 2805
may choose to retain the reply key and other keys it protects such
as the TGT session key allowing it to control any use of the TGT to
request further tickets (and to control use of those service
tickets as well if it wished). Thus, instead of the proxy device
2810 storing the session key and/or ticket in step 3053, the client
device 2805 may store the session key and/or ticket. This may be
appropriate if the client device 2805 has a moderate trust in the
proxy device 2810, but not entire trust.
[0462] Further details on using public key encryption will now be
described. If RSA public key encryption is used to return the AS
reply key, the proxy device 2810 may request certificate private
key decryption from the client device 2805 of a sub-structure in a
data field of the reply message with the session key and/or ticket
received from the resource, such as an encKeyPack field of a
KRB-AS-REP reply message. A blob which results from decryption by
the client device 2805 may be a SignedData structure, as defined in
section 5.1 of RFC 3852, which is incorporated herein by reference
in its entirety. The SignedData struct may have content type
id-pkinit-rkeyData and a content field containing a ReplyKeyPack
structure as defined in section 3.2.3.2 of RFC4556. The signature
field on SignedData may include the KDC's certificate allowing the
client device 2805 to perform certificate path validation to
confirm the identity of the KDC. Accordingly, if RSA public key
exchange is used, the client device 2805 may have the ability to
fully verify the identity of the KDC to which the proxy device 2810
is authenticating. If Diffie-Hellman key exchange is used, the
proxy device 2810 may see the KDC's certificate and perform path
validation. The proxy device 2810 may not need to involve the
client device 2805 in completing the key exchange.
[0463] Alternatively, the client device 2805 may have high trust in
the proxy device 2810 and allow the proxy device 2810 to decrypt
the message containing the session key and/or ticket. In these
embodiments, the proxy device may decrypt the message and store the
session key and/or ticket as previously described with respect to
step 3053. For example, the proxy device 2810 may control the
Diffie-Hellman key exchange, allowing the proxy device 2810 to
recover the session key (e.g., associated with a TGT) without
further client device 2805 support. In this case, the proxy device
2810 may be granted unconstrained delegation permissions by the
client device 2805 as the proxy device 2810 can exercise full
control of the TGT.
[0464] Additionally or alternatively, the proxy device may utilize
the Microsoft Active Directory environment to obtain the session
key and/or ticket. In a Microsoft Active Directory environment, the
proxy device 2810 may support an extension of the PKINIT process
that allows the proxy device 2810 to receive the user's password
hash (such as NTLM credentials) from the domain controller. This
allows the proxy device 2810 to respond to NTLM authentication
challenges as well as Kerberos authentication challenges. Unless
the client device retains the AS reply key in order to retain
control over the TGT session key (as previously described), no
additional interaction between the proxy device 2810 and the client
device 2805 may be required to recover the NTLM password hash
because it may be encrypted with the same AS reply key used to
convey the TGT session key.
[0465] In step 3054, the proxy device 2810 may obtain the requested
resource using the session key. In step 3056, a server or other
database may provide the requested resource based on the session
key. For Kerberos authentication, the resource/authentication
server may have provided a TGT and an associated session key in
step 3052. In this example, the proxy device 2810 may perform
inline authentication on behalf of the user of the client device
2805 by obtaining additional Kerberos service tickets for requested
resources using the TGT. With reference to FIG. 29, the client-side
authentication module 2930 may signal the Packet Engine 2920 if
PKINIT and Kerberos ticket fetching succeeded to retry the proxied
HTTP request to the resource. This may be performed when the
session key/ticket cache is populated. The Packet Engine 2920 may
attach an Authorization header containing the appropriate Kerberos
binary structure (AP_REQ) generated from the service ticket and
session key to obtain the resource. As previously noted, the client
device 2805 might not entirely trust the proxy device 2810. In
these examples, the client device 2805 may retain possession of the
TGT session key and may require the proxy device 2810 to interact
with the client device 2805 when requesting service tickets for
individual resources. In this way, the client device 2805 can
ensure visibility of the identity of resources being accessed on
its behalf by the proxy device 2810.
[0466] In step 3058, once the proxy device 2810 obtains the
resource, the proxy device 2810 may send the resource to the client
device 2805. In step 3060, the client device 2805 may receive the
requested resource and use it as desired, such as by accessing data
or services, such as enterprise data or services. As previously
discussed, the data or services may be encrypted in data vaults 616
to protect the data or services on the client device 2805.
[0467] In some embodiments, the client device 2805 may communicate
with the resource 2820, such as Sharepoint, using a VPN tunnel
(e.g., through the proxy device 2810) or other type of
communication channel. Instead of the proxy device 2810 receiving
the resource authentication challenge from the resource 2820 (e.g.,
in step 3014 illustrated in FIG. 30A), the client device 2805 may
receive the challenge via the VPN tunnel. The client device 2805
may establish a second parallel conversation with the proxy device
2810 (or communicate with the proxy device over a previously
established channel) to enable the proxy device 2810 to aid in
authentication. This is beneficial because the client device 2805
might not have the functionalities to perform certain types of
authentication, such as Kerberos authentication. During the second
parallel conversation, the client device 2805 may present the
resource authentication challenge to the proxy device 2810. The
proxy device 2810 may then communicate with the authentication
service 2815 (e.g., a KDC in the case of Kerberos authentication)
and obtain a session key (and Kerberos ticket in the case of
Kerberos authentication) needed for the client device 2805 to
access the resource. At this point, the steps performed among the
client device 2805, proxy device 2810, and authentication service
2815 may include, for example, any of steps 3014, 3016, 3018, 3024,
3026, 3028, 3030, 3032, 3034, 3036, 3038, 3070, 3042, 3044, 3046,
3048, 3050, 3052, and/or 3053 previously discussed in reference to
FIGS. 30A-C. After the proxy device 2810 receives the session key
and/or ticket from the authentication service 2815, the proxy
device 2810 may return the key and/or ticket to the client device
2805 over the secure communication channel between the client
device and the proxy device. The client device 2805 may now respond
to the resource authentication challenge received from the resource
2820 using the session key and/or ticket and obtain the requested
resource. Alternatively, instead of the proxy device 2810 returning
the key and/or ticket to the client device 2805, the proxy device
2810 may itself construct the response to the resource
authentication challenge and send the authentication response to
the client device 2805. The client device 2805 may forward the
response to the resource 2820 to obtain the requested resource.
[0468] The steps illustrated in FIGS. 30A-C may be applied to
signing documents, such as emails or other document types, and/or
to decrypting data that is protected by the certificate private
key. In the example of signing documents, the proxy device 2810 may
provide the client device 2805 with the document to be signed as
the context information described herein.
[0469] The steps illustrated in FIGS. 30A-C may also be applied to
a virtualization environment, such as desktop and/or application
virtualization. In a virtualization environment, the client device
2805 may be running a virtualization application, such as the
client agent 604 illustrated in FIG. 6 or any other client
application used to establish a remote display connection (e.g.,
CITRIX ICA, CITRIX RDP, etc.). As previously noted, the client
device 2805 may still secure a private certificate, such as a key
stored in a physical or virtual smart card.
[0470] The proxy device 2810 may comprise or be part of an
application or desktop virtualization server, such as
virtualization server 301 illustrated in FIG. 3. Such servers may
run applications and may communicate with resources, such as
enterprise resources. Communications between the proxy device 2810
and the client device 2805 in a virtualization environment may be
handled over a display remoting protocol, such as CITRIX ICA
protocol or CITRIX RDP protocol. The resource may comprise the
enterprise resources 504, 508, and/or 608 and/or the enterprise
services 508 and/or 609 noted above.
[0471] In some embodiments, the steps illustrated in FIGS. 30A-C
may be used for virtualization environments. Alternatively, some
changes may be made. HTTP communications between the client device
2805 and the proxy device 2810 may be replaced with communications
utilizing a display remoting protocol, such as CITRIX ICA protocol
or CITRIX RDP protocol. The PKOp Proxy SDK 2935 may comprise a
third party application. Accordingly, steps performed by the
PKOperation Proxy SDK 2935 described above may be performed by a
third party application. In some aspects, the proxy device 2810 may
call out to the third party application to perform these steps.
[0472] An example virtualization embodiment will now be described.
A standard OS Kerberos implementation where the virtualization
server runs an OS, such as Microsoft Windows, may be used. For
example, Kerberos Security Service Provider (Kerberos SSP)
Authentication Package (SSP/AP) may be used. Various programming
interfaces to the Kerberos SSP may be utilized, including, but not
limited to, LsaCallAuthenticationPackage and
KERB_CERTIFICATE_LOGON. A smart card equivalent client certificate,
in conjunction with a custom credential provider and custom key
storage provider (KSP), may be used to invoke the PKINIT Kerberos
logon protocol previously discussed. The KSP may be exposed to the
specific protocol elements of PKINIT that can be signed with the
private key, such as the checksum of the AuthPack structure.
Additionally, the Kerberos SSP may use OS APIs to invoke
cryptographic operations, such as the Hash API used to compute the
checksum which is an initial step in generating a signature. By
intercepting the Hash API calls made by the Kerberos SSP the
protocol elements upon which signatures are to be calculated can be
seen. The Hash API calls can be intercepted by using a custom SSP
which is loaded into the trusted LSASS process where the Kerberos
SSP performs PKINIT.
[0473] As previously noted, the elements to be signed may comprise
an AuthPack structure described in section 3.2.1 of RFC4556.
Furthermore, the protocol element may have some well-formed
structure, such as a structure that follows ASN.1 binary encoding
rules. Additionally, the structure may include a timestamp which
represents the current time, allowing the client device 2805 to
perform a basic validation check against the client device's own
knowledge of the current time. To allow for time variances that may
be likely in practice, the client device 2805 may wish to allow a
wider latitude of variance than, for example, the authentication
server (e.g., a KDC) will. For example, the client device 2805 may
accept a time value that is within 24 hours of its own time value,
rather than the 5 minutes which is what the KDC may allow.
[0474] In some embodiments, the KSP may reliably locate the
KRB-REQ-BODY binary structure which may have been prepared in the
Kerberos SSP prior to invoking the certificate sign operation which
ultimately calls the KSP. If this structure can be located, such as
from a stack walk back to the Kerberos SSP, then a full validation
of AuthPack may be possible. Alternatively, by intercepting the OS
Hash API calls made by the Kerberos SSP, to compute a checksum of
KRB-REQ_BODY as part of the preparation of the AuthPack structure,
the KRB-REQ-BODY structure may be directly visible. A copy of the
structure can then be sent by the proxy device 2810 to the client
device 2805 as part of the PK operation request. Similarly the
AuthPack structure may be visible to the Hash API as part of the
signature construction. As previously noted, a special
communication channel between the client device 2805 and the proxy
device 2810 may comprise a custom GSS-API mechanism. In the
virtualization embodiment, the special communication channel may be
inside a virtual channel in the display remoting protocol. For
example, a SSPI Virtual Channel may be used. In some aspects, if a
SSPI negotiation fails to complete authentication itself, other
authentication methods supported by the display remoting protocol
can be used instead.
[0475] In some embodiments, the aspects described herein may be
applied to CITRIX XenApp.RTM. and/or XenDesktop.RTM.. XenApp.RTM.
and XenDesktop.RTM. may support smart card remoting using a smart
card virtual channel that remotes a smart card reader interface
(e.g., a PC/SC). The aspects described herein may replace PC/SC
remoting for the purpose of Windows logon. The smart card may be
accessed once the session has been established, for instance to
support applications that use the smart card to sign documents.
This may be achieved by appropriately configuring the smart card
API hooks used by XenApp.RTM./XenDesktop.RTM., causing them not to
apply in the Windows Logon processes (e.g., winlogon.exe,
logonui.exe, etc.), but still apply normally to other
processes.
[0476] From the client device 2805's perspective, the certificate
operations that are remoted may be associated with a particular
form of PKINIT (e.g., `sign-for-PKINIT-from-XenApp.RTM.`), and the
smart card context used for PKINIT may be immediately released upon
conclusion so that application causes additional PIN prompts if
required. Additionally or alternatively, the smart card context may
have been used prior to the PKINIT request, for example by the
client device 2805 to perform SSL with client certificate
authentication to the proxy device 2810 or to another device or
server. In this way, a single PIN prompt may be sufficient to
enable authentication by the client device 2805 to a broker server
which identifies the proxy device 2810 to be used for the resource
access operations (from a plurality of devices that can perform
this service). The selected proxy device 2810 may then perform
PKINIT without an additional PIN prompt and without having required
explicit PIN caching by the client device 2805. In the case of
domain login to application or desktop virtualization servers, a
significant performance improvement may be achieved over
traditional methods of remote smart card authentication.
Furthermore, this can be achieved without needing to implement the
full reader and smart card interface for a virtual smart card.
[0477] Various modifications to the aspects describe above can be
made. Each entity (client device 2805, proxy device 2810,
authentication service 2815, and/or resource 2820) may be made
aware of the activities of the other entities. For example, each
entity may be provided with identifiers for one or more of the
other entities. The identifiers may be provided during any of the
message exchanges previously described with respect to FIGS. 30A-C.
For example, the proxy device 2810 may inject information
identifying the client device 2805 into the information packets
that the proxy device 2810 sends to the resource/authentication
server. The proxy device 2810 may also inject information
identifying the resource/authentication server into the information
packets the proxy device 2810 sends to the client device 2805. In a
similar manner, the type of client device 2805 (e.g., PC, tablet,
smartphone, etc.) may be provided to the other entities. In some
aspects, Kerberos Protocol Extensions (e.g., MS-KILE), as described
in RFC 6113, which is hereby incorporated by reference in its
entirety, may be leveraged to make the activities of entities
available to other entities. By providing identification
information to the resource 2820, the resource 2820 may determine
who is accessing data and/or also restrict access to data.
[0478] For the case of Kerberos, it is possible in some
implementations (e.g., a Windows Server 2012 implementation) to
provide two principal identities during network service
authentication. The proxy device 2810 may use its own Kerberos
identity (e.g., TGT) to `armor` the TGS exchange, as described in
the Microsoft Kerberos Protocol Extensions documentation [MS-KILE]
and RFC 6113. This technique is referred to as FAST, also described
in RFC 6113. A compound identity for the user/client device 2805
and proxy device 2810 may be created. In Windows Server 2012, this
compound identity may be exposed to resources that operate on top
of the Windows ACL framework, with the ability for ACLs to inspect
the machine identity and other claims. While a Windows Server 2012
implementation has been described, one of ordinary skill in the art
would recognize that any other implementations using different
operating systems may be utilized.
[0479] The proxy device 2810 may use generalized claims mechanisms
to also supply information relating to the client device 2805
itself, which could reflect its identity (if known from other
means, such as device certificate authentication by SSL to the
proxy device 2810) or other relevant attributes of the device such
as its type, OS, version, or security posture that may be learned
during the authentication or resource access process from client
device 2805 to proxy device 2810.
[0480] Another modification to the aspects describe above may
comprise adjusting a user experience to notify the user of
operations using the client certificate. Information that the proxy
device 2810 provides to the client device 2805 may be displayed to
the user. In another example, the display may indicate that the
client device 2805 is in the middle of a logon process, which may
also utilize the client certificate. A PIN prompt may also be
displayed, such as for smart cards using Class 1 readers. More
detailed displays to the user that faithfully represents the
operation to be conducted may be provided. For example, for signing
documents with the client certificate, the document may be
displayed to the user for review. A suitable summary indicator of a
transaction to be performed may also be displayed. Detailed
displays may be utilized in any of the smart card reader classes,
such as Class 4. In some embodiments, the client device 2805 may
simulate a smart card reader (or support using such a reader if
interacting with a physical smart card).
[0481] Unnecessary interactions with the user may be avoided. For
example, the scope of remoted certificate operations may be
properly grouped (e.g., bounded), so that multiple operations which
are part of the same group (e.g., a group of operations using the
same resource authentication protocol) may be recognized as being
part of the same group, and a logical group may be created. In some
aspects, one information display or prompt may be displayed to the
user for operations within the same group. Approximately speaking,
this logical grouping corresponds to obtaining and releasing a
smart card context in the case of traditional physical smart
cards.
[0482] Application Management Framework for Secure Data Sharing
[0483] Improved techniques involve conveying data between secure
applications running on an electronic mobile device via a parallel,
hidden encrypted pasteboard. Such a hidden pasteboard is defined
only to a set of secure (or "managed") applications running on the
mobile device (e.g., via management policies). Moreover, all data
is encrypted by the managed app writing the data to the hidden
pasteboard, and then decrypted by another managed app reading the
data from the hidden pasteboard thus preventing exposure of the
data even if the location of the hidden pasteboard is
discovered.
[0484] One embodiment is directed to a method of conveying data
between secure applications running on the electronic mobile device
which is performed in an electronic mobile device having (i)
processing circuitry and (ii) memory. The method includes
receiving, by the processing circuitry, a copy command; and
encrypting, by the processing circuitry and in response to the copy
command, original data from a first secure application to form
encrypted data. The method further includes writing, by the
processing circuitry and in response to the copy command, the
encrypted data to a hidden pasteboard residing in the memory to
enable a second secure application to subsequently read and decrypt
the encrypted data from the hidden pasteboard, the hidden
pasteboard residing at a location of the memory which is different
than that of a general clipboard residing in the memory, the
general clipboard being accessible by a set of unsecure
applications running on the electronic mobile device.
[0485] FIG. 31A shows an electronic mobile device which is suitable
for use in conveying data between secure applications. The
electronic mobile device includes, among other things, a user
interface for user input/output, memory to store data, and
processing circuitry. Examples of suitable mobile devices include
smart phones, tablet devices, electronic notebooks, and so on. In
the context of smart phones, various specific platforms are
suitable for use such as those running iOS provided by Apple
Computer, Android provided by Google, and Windows provided by
Microsoft are suitable.
[0486] During operation, the electronic mobile device responds to
user commands by performing operations such as launching
applications, establishing connections to external devices (e.g.,
cellular calls, WiFi connections, etc.) to exchange wireless
signals, and performing useful work. Along these lines, the
processing circuitry of the electronic mobile device runs a set of
(i.e., one or more) unsecure applications, and a set of secure
applications.
[0487] When the processing circuitry runs an unsecure application,
the processing circuitry is configured to access the general
clipboard for copy and paste operations in a traditional manner.
For example, while the processing circuitry runs a first unsecure
application, the user is able to copy data from the first unsecure
application to the general clipboard. Additionally, the while the
processing circuitry runs a second unsecure application, the user
is able to paste the copied data from the general clipboard into a
workspace of the second unsecure application.
[0488] However, as illustrated in FIG. 31B, the secure applications
are configured to access the hidden encrypted pasteboard. In
particular, to perform a copy operation using a secure application,
the processing circuitry encrypts the data and then writes the
encrypted data into the pasteboard (bypassing the general
clipboard). Furthermore, to perform a paste operation using a
secure application, the processing circuitry reads data from the
hidden encrypted pasteboard, and decrypts the data before placing
the decrypted data into the workspace of that secure application.
Accordingly, the data is never exposed outside the secure
applications.
[0489] In some arrangements, the mobile device is capable of
inputting data from the general clipboard into the secure
applications. Along these lines and as shown in FIG. 31C, copying
of data into the general clipboard by an unsecure application
creates a detectable copy event. When the processing circuitry runs
a secure application that receives an indication of the copy event,
the processing circuitry reads the data from the general clipboard,
encrypts the data to form encrypted data, and writes the encrypted
data into the hidden encrypted pasteboard. Accordingly, the data
within the hidden encrypted pasteboard is now synchronized with the
data in the general clipboard and the secure applications which
have access to the hidden encrypted pasteboard may now access the
data from the hidden encrypted pasteboard. In some arrangements,
the mobile device equips different groups of secure applications to
use different secure pasteboards. For example, the processing
circuitry may provide (i) a first memory address of the hidden
pasteboard and a first set of cryptographic keys to a first group
of secure applications, (ii) a second memory address to another
hidden pasteboard and a second set of cryptographic keys to a
second group of secure applications, and so on. Such deployment and
configuration of the secure applications may be effectuated via
management policies to group applications where the management
policies dictate a particular group, keys and pasteboard to each
secure application.
[0490] While various embodiments of the present disclosure have
been particularly shown and described, it will be understood by
those skilled in the art that various changes in form and details
may be made therein without departing from the spirit and scope of
the present disclosure as defined by the appended claims.
Additionally, further details are provided in the following
materials which are appended this portion of the application.
[0491] Some arrangements are directed to a system to prevent
sensitive data from being shared outside of a managed set of
applications. A company may wish to restrict data sharing to this
managed set of applications, allowing full bidirectional access,
but also potentially allowing incoming insecure data, such as text
from a webpage, to be copied into one of the managed applications.
On modern operating systems such as iOS, Android and Windows, there
is a mechanism typically called the "pasteboard" or "clipboard"
that is used to share data between applications. The user can
"copy" data from one application into the pasteboard, and then
"paste" it from the pasteboard into a second application. One
problem is that the data put into the pasteboard is not secured in
any way, and sometimes there is a need to secure it such that only
a defined set of managed applications can share this data, hiding
it from other non-managed applications. Aspects of this disclosure
are directed towards a mechanism for redirecting copy and paste
operations to a parallel encrypted pasteboard, that only managed
applications have access to.
[0492] In order to provide secure copy and paste functionality
between a set of managed applications, the circuitry redirects copy
and paste operations to a parallel pasteboard. This parallel
pasteboard is hidden from general view by other applications, and
all data written to it is encrypted. Only managed applications know
how to access this hidden, encrypted pasteboard.
[0493] In addition, to allow the user to copy and paste data from
insecure application to one of the managed applications, a
synchronization method monitors the unsecure pasteboard for
changes, and writes the changes to the secure pasteboard as
needed.
[0494] Furthermore, in some cases a system administrator may choose
to entirely disable copy and paste functionality, either for a
single application, a group of applications, or all managed
applications. This is achieved by adding appropriate management
policy enforcement points in the redirection code.
[0495] Also, there may be a need to have multiple application
groups, each with its own secure pasteboard. This is achieved by
using management policies to group applications, and then provide
each group with their own separate secure pasteboard.
[0496] In some mobile devices: [0497] 1. Copy and paste between
managed applications is totally secured by using a parallel,
hidden, encrypted pasteboard. [0498] 2. Synchronization with an
unsecure pasteboard allows a user to copy and paste data from an
unsecure app into a secure app, but not vice versa. [0499] 3. Copy
and paste functionality can be completely blocked based on
management policies set by a system administrator.
[0500] Additionally, depending on settings of particular management
policies, applications within a set of managed applications can be
constrained to exchange files and/or data only with other managed
applications within the set. In some arrangements, API calls from a
managed application are intercepted by injected (or wrapped) code
which operates to `contain` the application. A particular
management policy is read, and the operation specified by the API
call is either blocked or allowed depending on the settings in the
management policy. Because the management policy has a record of
all applications in the set of managed applications, the
application, by reading the management policy, can test whether the
requested operation of the API call involves an application inside
or outside the set, and allow or block activity accordingly. Thus,
based on management policy settings, movement of data can be
restricted such that data within the set of managed applications is
not comingled with data outside the managed set.
[0501] It is understood that a process of intercepting an API call,
consulting an application's management policy, and allowing or
blocking the operation specified by the API call based on the
management policy can be carried out in a number of contexts. In
one example, the above process can be applied for selecting a set
of applications on the mobile device that can be used to open a
file or data element identified by a link or icon (e.g., using
Open-In). In another example, the above process can be applied for
copying data or data objects from one application and pasting the
data or data objects into another application (e.g., via a hidden,
encrypted paste buffer). In yet another example, the above process
can be applied for moving files into and/or out of a protected file
vault. Essentially, any operation used to move data into and/or out
of an application can make use of the above techniques.
[0502] On mobile operating systems, such as iOS, Android, and
Windows 8, each application runs in its own sandbox. These apps use
a very high level content sharing mechanism like Open In in iOS,
Intents/activities in Android and Charms in Windows8. On a BYOD
(bring your own device) mobile device, it will have a mix of
managed and un-managed/personal applications running on the device.
Here, we focus on how to enable data sharing among the managed set
of applications.
[0503] On modern mobile operating systems like iOS, the file system
is not really exposed to the end user by design to hide complexity.
The focus is rather on the applications and the data they
handle.
[0504] There are many ways data can move in and out of the device.
Primary examples include email, cloud storage resources (e.g.,
ShareFile.RTM., DropBox, GoogleDocs, Box), browsers, etc. Then the
data needs to be moved among the managed applications to get actual
work done.
[0505] In FIG. 31D, all of the displayed apps are managed
applications, i.e., members of the set 1 of managed
applications.
[0506] To keep data moving among only managed applications, the
Open In list provided to the application is filtered by
intercepting the call and presenting to the application only the
set of managed applications which can handle that particular file
format. The same technique is extended to Mail To option where the
URL scheme used for Mail To could be intercepted and presented with
the option of Mail To with only a managed mail application as shown
in FIG. 31D.
[0507] This way, even the managed applications could be forced to
Save to only the managed data sharing applications, like
ShareFile.RTM., DropBox, GoogleDocs, Box.
[0508] By using above interception and filtering technique, data
flow in and out of the device as well as on the device is limited
to the managed secure space. The same techniques could be easily
extended to Android and Windows 8.
[0509] The drawing above presents a 3 app scenario: a corporate
email application, a cloud storage resource, and a pdf annotation
application. A user may wish to get a file from the cloud storage
resource, annotate it with the PDF annotator, and pass it to the
corporate email. This can be made to work because these are all in
the managed set. But it is also necessary to prevent the file from
going through private email, or to pass for viewing to other apps
that are not part of the managed set (and therefore trusted).
[0510] In general, there is no comingling of trusted apps and
others, but comingling depends on management policy. An admin on
the EMM server can set management policies for any task of managed
application to allow/disallow features. It is possible that a
management policy could allow one to export a file from the PDF
annotator to an app outside the managed set, but then control over
the of PDF file would be lost.
[0511] The general concept is that an admin sets the management
policies of the managed applications, with default settings being
to contain data within the managed set of trusted apps. The
management policies are dynamically delivered from the EMM server.
However, exceptions can be provided, e.g., to allow content to leak
out from the managed set, when business concerns dictate it.
[0512] It is understood that for apps that are not part of the
managed set, there is no interference with normal activities, i.e.,
they are unrestricted.
[0513] In an example, each application in the managed set creates
its own VPN back to the EMM server. The EMM client (e.g., a Citrix
client agent) logs onto EMM server and negotiates to construct a
secure tunnel. Each application supports its own VPN tunnel to the
EMM server. Apps can connect directly to services on EMM server
through VPN tunnel, without requiring communications to pass
through the EMM Client.
[0514] Improved techniques involve imposing control over managed
applications which have been derived from unmanaged applications.
Once the managed applications have been installed on electronic
equipment such as electronic mobile devices, the managed
applications operate based on management policies which are updated
locally on the mobile devices in a routine manner.
[0515] For example, an application source such as an app store, a
software developer, etc. may operate as a repository of unmanaged
apps (i.e., applications which are not under local management
policy control). An unmanaged app from the application source is
then decompiled, augmented with a set of instructions that impose
control based on a set of management policies, and then recompiled
to form a managed application. The managed application is then
offered through an application source (e.g., the same app store, a
different app store, an enterprise application server, etc.) for
use by mobile devices.
[0516] Once the managed application is installed on a mobile
device, the managed application accesses, and operates in
accordance with, a set of management policies which are separately
maintained on the mobile device. Additionally, the managed
application may request an updated set of management policies from
the application source and operate in accordance with the updated
set of management policies over time and in a routine manner.
[0517] FIG. 32 shows an electronic environment which is suitable
for use. The electronic environment includes an application source,
a software converting equipment running a specialized software
utility, an application store server, and a mobile device (e.g., a
smart phone, a tablet, etc.).
[0518] It should be understood that the application source and the
application store server are shown as separate apparatus although,
in some arrangements, they may be the same apparatus. In some
arrangements, users of mobile devices purchase managed applications
from the application store server, and the application store server
operates as both a vehicle for distributing the managed
applications as well as a management policy server for distributing
management policies which control how the managed applications
operate on the mobile devices.
[0519] It should be understood that the various apparatus of the
electronic environment are computerized and communicate via
electronic signals. For example, each computerized apparatus may
include a communications interface to connect to a communications
medium such as a network, memory to cache and/or persistently store
information, and processing circuitry to execute an operating
system and local applications.
[0520] During operation, the conversion equipment runs a
specialized software utility which receives an unmanaged app from a
software source (see step 1). The conversion equipment, when
running in accordance with the specialized software utility,
decompiles the unmanaged app into human readable source code. Then,
the conversion equipment modifies the human readable source code to
include management policy control features. In particular, the
conversion equipment is constructed and arranged to analyze (e.g.,
scan and identify) activities and appropriate locations to inject
management policy-based control instructions into the human
readable source code. The conversion equipment then recompiles the
human readable source code to form a managed app.
[0521] The application store server then loads the managed apps
from the conversion equipment (see step 2) thus making the managed
app available for distribution. Additionally, an administrator
provides management policies which control the operation of the
managed apps, and such management policies are also made available
on the application store server for distribution.
[0522] Users of mobile devices are able to browse apps offered by
the application store server via application store apps installed
on the mobile devices. When a user of a mobile device wishes to
acquire a managed app (e.g., via a purchase), the user directs the
application store app on the mobile device to request the managed
app (see step 3). The application store server response to the app
request by providing the managed app to the mobile device (see step
4).
[0523] The user then installs the managed app on the mobile device
(see step). Such installation may be automatically triggered by the
application store app (e.g., the application store app
automatically directs the operating system to install the managed
app), or manually coordinated by the user.
[0524] When the user initially invokes the managed app, the manage
app communicates with the application store app to obtain a set of
management policies (see step 6). Such a set of management policies
may have been provided to the application store app from the
application store server during purchase. However, if the set of
management policies is not present, the application store app sends
a management policy request to the application store server for a
set of management policies (see step 7). In response to the
management policy request, the application store server provides
the set of management policies to the mobile device (see step 8).
It should be understood that the set of management policies and the
managed app are separate software constructs.
[0525] At this point, the managed app is able to run in accordance
with the set of management policies and thus enable the user to
perform useful work (see step 9). Along these lines, the set of
management policies may dictate times in which the managed app is
to request an updated set of management policies. For example, the
set of management policies may direct the managed app to obtain a
new set of management policies daily, every two or three days, and
so on.
[0526] When the managed app requires a new set of management
policies, the managed app signals the application store app to
retrieve the new set of management policies from the application
store server (see step 6 again). That is, the application store app
operates as a proxy and obtains the new set of management policies
from the application store server on behalf of the managed app. In
some arrangements, the mobile device runs multiple managed apps,
and the same application store app communicates with the
application store server on behalf of each managed app. One
embodiment is directed to a method of generating a managed
application from an unmanaged application. The method includes
receiving, by processing circuitry, an unmanaged application from
an application source, the unmanaged application being constructed
and arranged to execute on a mobile device. The method further
includes decompiling, by the processing circuitry, the unmanaged
application into unmanaged source code which is human readable and
editable. The method further includes adding, by the processing
circuitry, a set of management policy-based control instructions to
the unmanaged source code to form managed source code, the set of
management policy-based control instructions being constructed and
arranged to provide management policy-based control. The method
further includes compiling, by the processing circuitry, the
managed source code to form a managed application which, when
executed on a mobile device, is constructed and arranged to access
and operate in accordance with a set of management policies which
is separately stored on the mobile device.
[0527] Examples of suitable processing circuitry includes
particular hardware of various software development platforms such
as servers, general purpose computers, client workstations, and so
on. Such platforms may be equipped with various software
development tools including compilers, linkers, libraries, editors,
debuggers, other runtime environment and test utilities, and so
on.
[0528] Another embodiment is directed to a method of operating an
electronic mobile device. The method includes receiving, by a
processor of the electronic mobile device, a managed application
from an application server during a first communication, the
managed application being constructed and arranged to access and
operate in accordance with a set of management policies. The method
further includes receiving, by the processor, the set of management
policies from the application server during a second communication
which is different than the first communication, the set of
management policies being stored on the electronic mobile device
separately from the managed application. The method further
includes running, by the processor, the managed application on the
mobile device, the managed application accessing and operating in
accordance with the set of management policies which is stored on
the electronic mobile device separately from the managed
application.
[0529] Other embodiments are directed to electronic systems and
apparatus, processing circuits, computer program products, and so
on. Some embodiments are directed to various processes, electronic
components and circuitry which are involved in generating,
deploying and operating managed apps derived from unmanaged
apps.
[0530] While various embodiments of the present disclosure have
been particularly shown and described, it will be understood by
those skilled in the art that various changes in form and details
may be made therein without departing from the spirit and scope of
the present disclosure as defined by the appended claims.
[0531] For example, it should be understood that mobile devices
allow users to purchase and download applications for their device
from an external Web Site or Service commonly referred to as an
application store (e.g., StoreFront). The application that browses
these application store services may be known as an application
store app or storefront application. Once the application store app
has downloaded and installed an application, typically management
of that application may cease. For example, loss of entitlement to
the application, or changes to the allowed uses of the application,
may not be maintained or enforced. Once the application is
installed on a device, the enterprise or corporation that
distributed it may lose the ability to control access to the
application.
[0532] Many vendors offer conventional solutions that manage the
entire device. For example, a user wishing to install managed
applications must first enroll their device into a corporate Mobile
Device Management system (MDM). These MDM services usually require
strict adherence to corporate security management policies, forcing
the user to comply if they want to install the applications. In
addition, by enrolling their device in an MDM system, often times
the user must relinquish his/her control over certain aspects of
their device, such as the ability to not have a passcode or
password set.
[0533] Many employees would prefer to use their own devices but
without enrolling their device in some MDM service. Accordingly,
what is needed is a way for Corporations to manage Applications on
unmanaged devices.
[0534] Improved techniques discussed within this disclosure provide
a means by which a corporation can add management to applications
and distribute those applications to unmanaged devices.
[0535] Some techniques are directed to a system and method for
adding management to applications that are to be distributed to
unmanaged devices. The system includes an Application running on a
mobile device that acts as an application store app for downloading
and installing other applications from one or more Sites or
Services acting as an application store. The system further
includes a Software Utility, which takes as input an unmanaged
application and outputs the same application with additional
management software added. The system further includes a set of
security management policies or rules that control how the managed
application is expected to operate.
[0536] Some techniques are directed to methods which involve an
administrator generating a managed application by submitting an
unmanaged application to the Software Utility. The method includes
the Software Utility decompiling the original application into byte
code. The method further includes modification of the byte code to
inject the management software and components. The method further
includes recompiling the modified application into a new and
managed version of the application. The method further includes the
managed application being posted to an application store and made
available for download and install by the application store app.
The method further includes the managed application periodically
contacting the application store app to confirm entitlement and to
refresh the security management policies.
[0537] Some improved techniques provide a means for an enterprise
to provide managed applications to unmanaged devices, alleviating
the need to enroll the device into Mobile Device Management
Systems. Some improved techniques provide a means by which an
Enterprise can distribute and control access to specific
applications and data on devices that are not in its direct
control, even if those applications were originally written with no
management software included.
[0538] Some techniques are directed to a Software Utility (and
associated methods) which dynamically injects management code into
existing unmanaged applications. In this way, even applications
that were originally developer without any management software can
be added to the list of Enterprise Managed applications.
[0539] Furthermore, the application store app now acts as an
Authentication and Security Management Policy management
application. This extends the intent and use for a conventional
storefront application in an improved way, allowing for management
of specific applications on unmanaged devices.
[0540] Alternative conventional approaches usually involve either
device management (where the entire device is enrolled into a
management system) or rewriting applications with specific
management components added as part of the core design of the
application. However, with the above-described improved techniques,
control may be imposed and dynamically updated via management
policies which are routinely deployed locally to the mobile devices
to direct the operation of the managed apps.
[0541] Enterprise Application Storefront
[0542] As described above with reference to FIG. 5, an enterprise
mobility technical architecture may include an application store.
An enterprise application store interface may, for example,
generate one or more user interfaces and/or cause the one or more
user interfaces to be displayed (e.g., on a mobile device, such as
the computing device from which the identity credential was
received). In one or more arrangements, the enterprise application
store interface may enable a user, such as a user of a mobile
device who may be accessing the enterprise application store to
browse and/or download various applications. The enterprise
application store interface may, for instance, be configured by one
or more administrative users to include various features that may
be specific to the organization or other enterprise that has
deployed and/or is implementing the enterprise application store.
For example, the enterprise application store interface may include
a listing of one or more applications that are available to (and/or
have been chosen, recommended, and/or licensed for) employees of
the organization or enterprise (and/or other enterprise users who
may be otherwise affiliated with the organization or enterprise).
In addition, the one or more applications that are presented to a
particular user (e.g., in a listing of applications included in the
enterprise application store interface) may be selected by the
enterprise application store based on the identity of the user. In
some instances, an enterprise application store interface that is
presented to a first user by an enterprise application store (which
may, e.g., be provided by a first organization to employees and/or
other users affiliated with the organization) may include a first
set of applications, while an enterprise application store
interface that is presented to a second user (who may, e.g., be
different from the first user in terms of identity, role, etc.) by
the enterprise application store may include a second set of
applications different from the first set of applications. For
instance, the second set of applications may include one or more
applications that are selected by the enterprise application store
for the second user based on a determination, by the enterprise
application store, that the application(s) are recommended for
and/or more appropriate for the second user (e.g., and perhaps not
for the first user).
[0543] A request for an application may be received. For example,
the enterprise application store may receive a request for a
software application. For instance, the enterprise application
store may receive a request from a computing device to download
and/or otherwise provide a particular application that is available
in the enterprise application store to the computing device. Such a
request may, for instance, be received based on a user of the
computing device (which may, e.g., be a mobile device, such as a
smart phone, tablet computer, or other mobile computing device)
selecting and/or requesting to download a particular application
from the enterprise application store using the enterprise
application store interface.
[0544] The application may be configured for operation at the
computing device. For example, the enterprise application store may
configure the software application based on credentials received
from the computing device. In configuring the application, the
enterprise application store may, for instance, establish one or
more user-specific settings, apply one or more management policies,
and/or otherwise modify generic and/or default settings of the
application to be provided based on, e.g., received credentials as
well as the identity, access rights, and/or privileges of the
user.
[0545] For instance, in some embodiments, configuring the software
application may include establishing one or more user-specific
settings. For example, various application-specific settings may be
defined and/or stored (e.g., for certain users with respect to
various different applications) in one or more data sources, and in
establishing user-specific settings, the enterprise application
store may look up, access, and/or otherwise obtain these settings
from the one or more data sources based on information or
credentials received from the user. For instance, the enterprise
application store may use the information and/or credentials to
authenticate with the one or more data sources and to identify the
particular user's application-specific settings (e.g., based on the
user identity) in the one or more data sources.
[0546] Some examples of the user-specific settings that may be
established by the enterprise application store include user
account settings that may be set for a particular application
(e.g., an email client, a web browser, document management
software, etc.), network and/or connection settings that may be set
for a particular application (e.g., an email client, a web browser,
etc.), custom dictionary settings that may be set for a particular
application (e.g., a word processor, an email client, etc.), custom
view and/or display settings that may be set for a particular
application (e.g., a word processor, a spreadsheet tool, an email
client, document management software, etc.). Other examples of the
user-specific settings that may be established by the enterprise
application stored based on an identity credential include user
interface settings (e.g., color settings, theme settings, etc.),
language settings, time zone settings, currency settings, and/or
other settings. While these examples illustrate some of the types
of settings that may be established in some embodiments, as well as
some of the types of applications for which some settings may be
established, in additional and/or alternative embodiments, any
other types of user-specific settings may be established for any of
these and/or other types of applications.
[0547] In some embodiments, in configuring the software
application, the application store may minimally configure an
application, and subsequently, in providing the application to the
recipient device, the application store may provide the minimally
configured application to the recipient device. In some instances,
a minimally configured application may be an application that has
not been fully configured by the enterprise application store
before it is provided to the recipient device. In other instances,
in minimally configuring the application, the application store
may, for example, establish one or more settings that may be
essential to enabling functionality of the application (e.g.,
network and/or connection settings for a browser application or
email client application) without establishing one or more settings
that may be non-essential to enabling such functionality (e.g.,
color theme settings and/or other user interface settings for the
browser application or email client application). In one or more
arrangements, the non-essential settings instead may be established
(and the applying may be fully configured) on the recipient device
at runtime (e.g., when the application is executed, for instance,
on the mobile device) and/or after runtime (e.g., as may be needed
as a particular aspect of the application is invoked).
[0548] In some embodiments, the configured software application
that is provided to the recipient device may be a stub application
that corresponds to a virtualized application. For example, the
stub application may provide a container or a client agent (which
may, e.g., be provided on a user computing device) for a
virtualized application that is executed on one or more remote
servers and/or devices. In configuring such a stub application, the
enterprise application store may establish one or more settings
that facilitate execution of the virtualized application for the
particular user (e.g., user account settings for the virtualized
application and/or a virtualization platform, network and/or
connecting settings for the virtualized application and/or a
virtualization platform, etc.).
[0549] In some embodiments, the enterprise application store may
also automatically provide applications to a device. For example,
in instances in which the enterprise application store determines
that certain devices and/or users are in need of certain
applications (e.g., based on download history information for
various applications and users, based on update and/or version
history information for various applications and/or users, based on
information provided by on-device monitoring agents for various
devices and/or users, etc.), the enterprise application store may
automatically provide the one or more needed applications to a
particular device and/or user responsive to a determination that
the user or device needs the application (e.g., without the user of
such a device manually selecting to download the particular needed
applications). Additional aspects regarding the enterprise
application store will be appreciated with the benefit of this
disclosure.
[0550] Operation of Applications and Devices Having Multiple
Operation Modes in an Orchestration Framework for Connected
Devices
[0551] Systems and methods for cross-device coordination are
described above as well as systems and methods for managing
enterprise resources at computing devices. It will thus be
appreciated with the benefit of this disclosure that a user may
desire to interconnect both managed and unmanaged computing devices
via an orchestration framework such that the computing devices can
interact in a coordinated way to perform at least a portion of a
computing activity. In addition, a set of interconnected and
coordinated devices may include both managed and unmanaged
applications. Therefore, a need exists for managing computing
devices, applications, and other enterprise resources that are
configurable to operate in a managed or an unmanaged mode.
[0552] FIGS. 33-37 illustrate flowcharts of example method steps
for managing interactions between interconnected computing devices
based on the operation mode of the computing devices. In
particular, FIGS. 33-35 illustrate respective flowcharts 3300,
3400, and 3500 of example method steps for transferring content
between computing devices based on the operation mode of the
computing device. FIG. 36 is a flowchart 3600 of example method
steps for determining whether to permit a computing device to copy
to or paste from a virtual clipboard based on the operation mode of
the computing device. FIG. 37 is a flowchart 3700 of example method
steps for identifying a set of computing devices available for
selection as a destination computing device to transfer content to.
The various steps illustrated in the flowcharts of FIGS. 33-37 are
described in further detail below. It will also be appreciated that
the steps are shown by way of example only and that the principles
disclosed in the flowcharts may be similarly applicable to
applications residing at the computing devices and the operation
modes of the applications.
[0553] As described above, a user may utilize an orchestration
framework to transfer content from one computing device associated
with the user to another computing device associated with the user.
The content may also be transferred between computing devices in a
peer-to-peer fashion. As described above, content transferred
between computing devices may include document-based content,
image-based content, video-based content, audio-based content, and
web-based content. When the orchestration framework facilitates the
transfer of the content between computing devices, the
orchestration framework may determine whether transfer of content
between computing devices is permitted based on operation mode
which may include, e.g., a managed operation mode, an unmanaged
operation mode, and a partially managed operation mode.
[0554] Whether and how the content is allowed to be transferred
from one computing device (the originating computing device) to
another computing device (the destination computing device) may
depend on the operation mode of the originating computing device
and the operation mode of the destination computing device.
Likewise, the transfer of content from the originating computing
device to the destination computing device may also depend on the
operation mode of an originating application installed at the
originating computing device and a destination application
installed at the destination computing device. The transfer of
content between computing devices may further depend on the
operation modes of both the computing devices and the
applications.
[0555] For example, if the originating computing device is in a
managed operation mode, the orchestration framework may determine
that transfer of the content to a destination device that is also
in a managed operation mode is permitted. In this way, an
enterprise may retain control over the content at both the
originating computing device and the destination computing device.
In a similar fashion, if the content is transferred from a managed
application at the originating computing device, then the
orchestration framework may determine transfer of the content to an
application that is also in a managed operation mode at the
destination computing device is permitted. If the orchestration
framework determines transfer of the content between the computing
devices based on operation mode is permitted, then the
orchestration framework may initiate and facilitate the transfer of
the content as described above. In a peer-to-peer communication
context, the orchestration agent at the computing device may
determine whether transfer of the content to another computing
device is permitted and initiate and facilitate the transfer in
response to a determination that the transfer is permitted. The
orchestration framework (or orchestration agent) may initiate and
facilitate the transfer of content by providing one or more
instructions to the computing device selected to receive the
content, e.g., to the orchestration agent or the application
resolver of the destination computing device.
[0556] If the orchestration framework (or orchestration agent)
determines that the transfer is not permitted, then the
orchestration framework may block the transfer. The orchestration
framework may block the transfer by, e.g., denying a request to
initiate the transfer, refrain from initiating the transfer, or
otherwise prevent the transfer from occurring by carrying out some
action or not carrying out some action.
[0557] In some example implementations, the transfer of content
between computing devices may be permitted when the computing
devices are both in the same operation mode. For example, if both
computing devices are in a managed operation mode, then the
transfer of content between those devices may be permitted.
Similarly, if both computing devices are in an unmanaged operation
mode, then the transfer of content between those devices may be
permitted. In other example implementations, the transfer of
content between computing devices may not be permitted where each
computing device is configured with a different operation mode. For
example, the transfer of content between computing devices may not
be permitted where one of the computing devices is in a managed (or
partially managed) operation mode and one of the computing devices
is in an unmanaged operation mode.
[0558] In further example implementations, however, transfer of
content between computing devices having different operation modes
may be permitted depending on which device is the originating
computing device and which device is the destination computing
device. In particular, transfer of content from an originating
computing device in an unmanaged operation mode to a destination
computing device in a managed (or partially managed) operation mode
may be permitted. This may be because content residing at an
unmanaged computing device has not been designated as sensitive
content and thus may be received at, utilized by, access by, and
presented by either a managed, partially managed, or unmanaged
computing device. In contrast, transfer of content from an
originating computing device in a managed (or partially managed)
operation mode to a destination computing device in an unmanaged
operation mode may not be permitted.
[0559] The principles described above are similarly applicable to
the applications residing at the same or different computing
devices. Transfer of content from applications that are each in the
same operation mode may be permitted while transfer of content from
applications in different operation modes may not be permitted.
Additionally, transfer of content from an unmanaged application to
a managed (or partially managed) application may be permitted while
transfer of content from a managed (or partially managed)
application to an unmanaged application may not be permitted.
[0560] In some example implementations, the orchestration framework
may instruct the destination device or destination application to
change operation modes before initiating and facilitating the
transfer of the content. For example, if the originating device is
in a managed operation mode and the orchestration framework
determines that the destination device is in an unmanaged operation
mode, then the orchestration framework may provide an instruction
to the destination device instructing the destination device to
change its operation mode to the managed operation mode. The
orchestration framework may similarly instruct the destination
application to change the operation mode of the destination
application from an unmanaged operation mode to a managed operation
mode.
[0561] As also described above, the orchestration framework may
provide a virtual clipboard that enables computing devices to share
and transfer content by copying to and pasting from the virtual
clipboard. Whether a computing device or application has access to
the virtual clipboard may also depend on the managed operation mode
of the computing device or application. If the computing device or
application is in an unmanaged mode, for example, then a request to
copy content to the virtual clipboard may be denied. In this way,
the orchestration framework (or orchestration agent) may block the
computing device or application from copying to the virtual
clipboard. In a similar fashion, a request to paste content from
the virtual clipboard may be denied in response to a determination
that the computing device or application is in the unmanaged mode.
In this way, the orchestration framework (or orchestration agent)
may block the computing device or application from pasting from the
virtual clipboard. If, however, the computing device or application
is in a managed operation mode, then the orchestration framework
(or orchestration agent) may permit the computing device or
application to copy content to the virtual clipboard and paste
content from the virtual clipboard. A partially managed operation
mode may, in some example implementations, be treated as a managed
operation mode when making the various determinations described
above.
[0562] As described in detail above, a user at a first computing
device may select content (e.g., a video) to be shared. Having
selected the content, the user may then select a second computing
device (e.g., a display screen) to transfer the content to. The
first computing device may then submit to the orchestration
framework a request to transfer the content. The request may
identify the content to transfer as well as the computing device to
transfer the content to. As described above, the orchestration
framework may determine whether the content is permitted to be
transferred to the identified computing device and initiate and
facilitate the transfer of content in response to a determination
that the transfer is permitted.
[0563] The user may select the destination computing device or
application from a list of computing devices or a list of
applications presented to the user at the first computing device.
In some example implementations, the list of computing devices or
applications may include each computing device and application
associated with and accessible by the first computing device. In
other example implementations, the list of computing devices or
list of applications may be dynamically determined based on the
operation mode of the first computing device or an application at
the first computing device. For example, the orchestration
framework may determine that the first computing device is in a
managed operation mode and notify the first computing device of the
other computing devices and applications that are also in a managed
operation mode. In this way, the list of computing devices and
applications presented to the user as available for selection as a
destination for the content includes only those computing devices
and applications that the first computing devices is permitted to
transfer content to.
[0564] The orchestration framework may also be configured to
initiate launch of an application that is capable of presenting the
content at the destination computing device, e.g., via the
application resolver. The orchestration framework may also provide
an instruction to the second computing device instructing the
second computing device to configure the application in one of the
operation modes. For example, the orchestration framework may
receive a request to transfer content from the first computing
device to the second computing device and determine that the first
computing device is in a managed operation mode. The orchestration
framework may thus instruct the second computing device to
configure the application to also be in the managed operation mode
before initiating and facilitating transfer of the content. In some
example implementations, the orchestration framework may block
launch of an application at the second computing device in response
to a determination that the first computing device and the second
computing device are in different operation modes.
[0565] It will be appreciated that the steps set forth by way of
example in FIGS. 33-37 may be similarly applicable with respect to
functionality of applications at the computing devices. In
particular, a user may initiate a computing activity at one
application residing at a computing device and request via the
orchestration framework that a portion of that computing activity
be performed by another application at another computing device.
The orchestration framework may determine whether to fulfill the
request based on the operation modes of the applications. The
orchestration framework may not fulfill the request unless each
application is in the same operation mode, e.g., unless both
applications are in a managed operation mode or unless both
applications are in an unmanaged operation mode. In some example
implementations, therefore, the orchestration framework may permit
the second application to perform at least a portion of the
activity where each of the applications are in the same operation
mode. In these example implementations, the orchestration framework
may not permit, block, or otherwise prevent the second application
from performing at least a portion of the computing activity when
the respective operation modes of the first and second application
are different.
[0566] In other example implementations, the orchestration
framework may fulfill the request and permit the second application
to perform at least a portion of the computing activity where the
first application is in an unmanaged operation mode and the second
application is in a managed operation mode. The orchestration may
also determine whether to permit the second application to perform
at least a portion of the computing activity based on the
respective operation modes of the first and second computing
devices.
[0567] Moreover, the orchestration framework may configure
corresponding applications at respective computing devices based on
the operation modes of the computing devices. If a first computing
device includes an application and a second computing device
includes a matching application, then the orchestration framework
may enable or disable functionality of the applications based on
the operation mode of one of the applications or based on the
operation mode of one of the computing devices. For example, the
orchestration framework may determine that the first application is
in a managed operation mode and identify enabled functionality and
disabled functionality at the first application. The orchestration
framework, in this example, may then enable and disable the same
functionality of the second application at the second computing
device. The orchestration framework may also set the operation mode
of the second application to match the operation mode of the first
application. Moreover, the orchestration framework may enable or
disable functionality of an application based on the operation mode
of a computing device at which the application resides.
[0568] To provide a specific example, two computing devices may be
interconnected via the orchestration framework, and each computing
device may include a document editing application. The document
editing application at one of the computing devices may be in a
managed operation mode, and a save feature of the document editing
application may be disabled. The orchestration framework may thus
set the operation mode of the other document editing application at
the other computing device to the managed operation mode and also
disable the save feature of the other document editing application.
Additional and alternative examples will be appreciated.
[0569] The orchestration framework may maintain a management policy
that governs the transfer of content between devices. The
management policy may indicate, for example, contexts in which
transfer of the content is or is not permitted, launch of an
application should or should not be performed, and so forth.
[0570] Managing Dynamic Management Policies and Settings in an
Orchestration Framework for Connected Devices
[0571] In addition to systems and methods for cross-device
coordination, the description above also describes aspects of
device management policies as well as application management
policies. Aspects of device management and application management
may thus also be applied in the context of computing devices
interconnected via an orchestration framework that coordinates
operation of a computing activity across the interconnected
devices. Device management and application management may be
performed when the devices are connected through an orchestration
framework or when the devices are connected in a peer-to-peer
fashion.
[0572] FIGS. 38-41 illustrate flowcharts of example method steps
for obtaining management policies and applying the management
policies to manage the interactions between the computing devices.
In particular, FIG. 38 is a flowchart 3800 of example method steps
for obtaining a management policy and distributing the management
policy among interconnected computing devices. FIG. 39 is a
flowchart 3900 of example method steps for applying a management
policy to determine whether a computing device is permitted to
access an enterprise resource, share that enterprise resource with
another computing device, and transfer content from the enterprise
resource to the other computing device. FIG. 40 is a flowchart 4000
of example method steps for applying a management policy to manage
the transfer of content between interconnected computing devices.
FIG. 41 is a flowchart 4100 of example method steps for applying a
management policy to determine whether a user is permitted to
connect a new computing device via the orchestration framework. The
various steps illustrated in the flowcharts of FIGS. 38-41 are
described in further detail below. It will also be appreciated that
the steps are shown by way of example only and that the principles
disclosed in the flowcharts may be similarly applicable to
applications residing at the computing devices and the use of
management policies to control operation of the of the
applications.
[0573] In general, an orchestration framework may be configured to
connect computing devices and manage the interaction between those
computing devices such that computing activities are coordinated
across the interconnected computing devices. The orchestration
framework may maintain and apply a management policy that governs
the interaction between the computing devices. The management
policy may indicate the contexts in which various interactions are
permitted and the contexts in which various interactions are not
permitted. In particular, the orchestration framework may apply the
management policy in response to receipt of a request from a first
computing device to interact with a second computing device.
Through the management policy, the orchestration framework may
determine whether a requested interaction is or is not permitted.
If the management policy indicates that the requested interaction
is permitted, then the orchestration framework may approve the
request and initiate and facilitate the interaction. If, however,
the management policy indicates that the requested interaction is
not permitted, then the orchestration framework may deny the
request and block or prevent the interaction between the computing
devices. As shown above, interaction may include, e.g., the
transfer of content from one computing device to a second computing
device. The orchestration framework may initiate and facilitate the
interaction by providing one or more instructions to the computing
devices, e.g., to the respective application resolvers or
corresponding orchestration agents at the computing devices.
[0574] In some example implementations, the management policy may
indicate whether a computing device may access an enterprise
resource, share the enterprise resource with another computing
device, or transfer content to another computing device. If the
management policy indicates that a first computing device is
permitted to access or share the enterprise resource or transfer
content to another computing device, then the orchestration
framework may permit and facilitate the access or sharing of the
enterprise resource or the transfer of the content. If, however,
the management policy indicates that the first computing device is
not permitted to access or share the enterprise resource or
transfer the content, then the orchestration framework may block or
otherwise prevent the access or sharing of the enterprise resource
or transfer of the content. For example, the management policy may
permit a computing device of a first type to access an enterprise
resource but not permit a computing device of a second type to
access the enterprise resource. As another example, the management
policy may permit a computing device to share the enterprise
resource with another computing device of a first type but not
permit the computing device to share the enterprise resource with
another computing device of a second type. As a further example,
the management policy may permit a computing device to transfer
content to another computing device of a first type but not permit
the computing device to transfer content to another computing
device of a second type. Device type may be based on, e.g., the
type of machine (desktop computer, laptop computer, tablet
computer, mobile phone, etc.), the operating system at the device
(iOS, Android, etc.), and other device-based criteria.
[0575] In addition, the management policy may indicate whether
content is permitted to be transferred between computing devices
based on content type. Content type may include, e.g., a document
content type, an image content type, an audio content type, a video
content type, and a web content type. As an example, the management
policy may permit a computing device to transfer video content to a
large display screen and may not permit video content to be
transferred to a mobile phone.
[0576] Furthermore, the management policy may indicate whether an
application is permitted to be launched at one of the computing
devices connected to the orchestration framework (e.g., via a cloud
server using a client-server communication session between
orchestration agents using a peer-to-peer communication session).
If, for example, the orchestration framework receives a request to
transfer content from a first computing device to a second
computing device, the orchestration framework may identify an
application at the second computing device that is capable of
presenting the content. The orchestration framework may then
determine whether the management policy permits the application to
be launched at the second computing device. If the management
policy permits the application to be launched at the second
computing device, then the orchestration framework may initiate
launch of the application at the second computing device. If,
however, the management policy does not permit the application to
be launched at the second computing device, then the orchestration
framework may block or otherwise prevent launch of the application
at the second computing device. The orchestration framework may
notify the first computing device that the request was denied so
that the first computing device may select a new computing device
to transfer the content to if desired.
[0577] In some example implementations, the management policy may
indicate a class of applications that are or are not permitted to
be launched at a computing device. Accordingly, the orchestration
framework may initiate launch of an application of a first
application class when the management policy indicates that
applications in that application class are permitted to be launched
at a computing device. The orchestration framework may also block
or otherwise prevent launch of an application in a second
application class when the management policy indicates that the
applications in that application class are not permitted to be
launched at the computing device. As an example the management
policy may indicate that all applications capable of presenting
video content are not permitted to be launched at a computing
device.
[0578] Also in some example implementations, the management policy
may include rules that apply to all interconnected computing
devices as well as management policies that apply to individual
computing devices. For example, the management policy may indicate
that all computing devices are not permitted to launch a web
browser application. As another example, the management policy may
indicate that a specific computing device is not permitted to
launch a video application. The management policy may identify the
computing devices using a unique identifier associated with the
computing device such as an IP address or MAC address. Furthermore,
the rules of the management policy may indicate whether computing
devices are permitted to interact based on the user associated with
the interconnected computing devices or a user role associated with
a user. For example, the management policy may indicate that all of
the computing devices associated with a particular user are not
permitted present audio content. Examples of user roles may
include, e.g., presenter, participant, listener, etc. The
management policy may thus indicate the interactions that are or
are not permitted based on user role. As another example, the
management policy may permit a user assigned the user role of
presenter to transfer content between interconnected devices but
not permit a user assigned the user role of listener to transfer
content between interconnected devices.
[0579] If the management policy indicates that an application is
not permitted to be launched at a computing device, the
orchestration framework may be configured to initiate a client
agent at the computing device instead of the application. The
orchestration framework may also initiate configuration of the
client agent with a virtual application that is capable of
presenting the transferred content. In this way, the orchestration
framework may facilitate the transfer and presentation of content
at a computing device that is not permitted to launch a native
application to present the content.
[0580] Additionally or alternatively, the orchestration framework
may attempt to locate a computing device that is capable of
presenting the content and that the management policy permits to
present the content. If, for example, the management policy
indicates that a selected computing device is not permitted to
present the content, then the orchestration framework may initiate
an attempt to locate a computing device at which to present the
content instead. The orchestration framework may determine whether
a replacement computing device includes an application that is
capable of presenting the content and whether the management policy
permits the replacement computing device to present the content. If
the orchestration framework locates a replacement computing device
that is capable of and permitted to present the content, then the
orchestration framework may initiate the transfer of the content to
the replacement computing device as described above.
[0581] The orchestration framework may also provide a management
interface that includes various controls that allow an
administrative user to create, modify, and delete management
policies. The controls of the management interface may also allow
an administrative user to create, modify, and delete respective
rules for the various management policies maintained by the
orchestration framework. The management interface may be
implemented as, e.g., a desktop application, a mobile application,
a web-based application, and the like.
[0582] In addition to managing the interactions between devices,
the management policy may be used to manage the interconnection of
devices to the orchestration framework or the interconnection of
devices in a peer-to-peer fashion. In this regard, the management
policy may indicate a maximum number of devices that a single user
may interconnect. If the user requests interconnection of a device
that would exceed the maximum permitted number of devices, then the
request may be denied, and the user may be prevented from
interconnecting the additional device. Similarly, the management
policy may indicate whether a user is permitted to interconnect a
device based on device type. For example, the management policy may
indicate that the user is permitted to interconnect a tablet
computer but not permitted to interconnect a mobile phone. As
mentioned above, the management policy may indicate the types of
interactions a user is permitted to perform and the types of
interactions a user is not permitted to perform. For example, the
management policy may indicate whether or not a user is permitted
to transfer content to another computing device and whether the
user is permitted to receive transferred content from another
computing device. The management policy may include rules that are
globally applicable to all users, to users of a particular user
role or group, to individual users, and combinations of such.
[0583] The management policy may also be configured with rules
regarding devices located at a common physical location. As
described above, during a meeting a set of devices may be
interconnected to help conduct the meeting. As noted above, an
orchestration framework may interconnect the devices at the common
meeting room location, and such devices may include, e.g., a
television display for presenting video content, a mobile phone
device to act as a speaker and present video content, and tablet
computing devices for presenting a slide presentation. In this
example context, the management policy may include rules indicating
that computing devices determined to be at a common physical
location are permitted to interact while computing devices that are
not located at the common physical location are not permitted to
interact. The management criteria may utilize the location of a
computing device in combination with other criteria described
above. For example, the management policy may indicate that even
though a device is not located at the same location as the other
devices connected to the orchestration framework, the computing
device is permitted to interact with the other devices if the
computing device is associated with a specific user or a user have
a specific user role. It will be appreciated with the benefit of
this disclosure that the management policy may include additional
and alternative permutations and combinations of criteria that
indicate whether a device can connect to the orchestration
framework, whether the device can interact with other devices
connected to the orchestration framework, and how the device may
interact with those other interconnected devices.
[0584] Controlling Device Access to Enterprise Resources in an
Orchestration Framework for Connected Devices
[0585] Systems and methods for managing data vaults at computing
devices and the content stored in those data vaults are described
in conjunction with systems and methods for cross-device
coordination. It will thus be appreciated aspects of data vault and
content management may also be applied where computing devices are
interconnected via an orchestration framework through a cloud
service or in a peer-to-peer fashion. The orchestration framework
may coordinate operation of a computing activity across the
interconnected computing devices such that the computing devices
each perform at least a portion of a computing activity. In
particular, aspects of data vault management may be applied when
transferring content from a first computing device (the originating
computing device) to a second computing device (the destination
computing device). Additionally, aspects of content management may
be applied to selectively wipe content that has been transferred
between devices. In this way, an enterprise may control sensitive
content shared between coordinated devices.
[0586] FIGS. 42-45 illustrate flowcharts of example method steps
for managing the storage of content at data vaults of
interconnected computing devices. In particular, FIGS. 42-43 are
respective flowcharts 4200 and 4300 of example method steps for
transferring content between computing devices based on a data
vault type of a data vault that stores the content at the computing
devices. FIG. 44 is a flowchart 4400 of example method steps for
carrying out an instruction to wipe content respectively stored at
interconnected computing devices. FIG. 45 is a flowchart of example
method steps for identifying a set of computing devices available
for selection as a destination computing device based on the
respective data vault types of data vaults at the computing
devices. The various steps illustrated in the flowcharts of FIGS.
42-45 are described in further detail below. It will also be
appreciated that the steps are shown by way of example only and
that the principles disclosed in the flowcharts may be similarly
applicable to applications residing at the computing devices and
managing the storage of content transferred between
applications.
[0587] In general, an orchestration framework may receive a request
to transfer content from an originating device to a destination
device. The orchestration framework may identify a data vault that
stores the content at the originating computing device. As
described above, the data vault may be encrypted or unencrypted and
thus referred to as an encrypted data vault or an unencrypted data
vault respectively.
[0588] The orchestration framework may thus instruct the
destination device how the content should be stored at the
destination computing device when transferred to the destination
computing device. For example, the enterprise may require that
sensitive data at the originating computing device be stored at an
encrypted data vault. Accordingly, if the orchestration framework
determines that the data to transfer is stored at an encrypted data
store, the orchestration framework may instruct the destination
computing device to also store the transferred content in an
encrypted data store at the destination computing device. If the
orchestration framework determines that the originating computing
device stores the transferred content in an unencrypted data vault,
then the orchestration framework may instruct the destination
computing device to also store the content in an unencrypted
computing device. It will be appreciated that the originating
computing device may store content in the unencrypted data vault
because the content has not been designated as sensitive content.
Accordingly, in some example implementations, the destination
computing device may choose to store the content either in an
encrypted data vault or an unencrypted data vault.
[0589] Before transferring the content to the destination computing
device, the originating computing device may encrypt the content
with an encryption key as described above. The originating
computing device may also provide the encryption key to the
destination computing device such that the destination computing
device can decrypt the transferred content.
[0590] In some example implementations, the orchestration framework
may receive a request to transfer content from an originating
computing device to a destination computing device. In response to
receipt of the request, the orchestration framework may determine
whether the destination computing device includes an appropriate
data vault the second computing device may store the content in.
For example, if the originating computing device stores the content
in an encrypted data store, then the orchestration framework may
determine whether the destination computing device also includes an
encrypted data store. If the orchestration framework, in this
example, determines that the destination computing device includes
an encrypted data store, then the orchestration framework may
initiate and facilitate transfer of the content from the
originating computing device to the destination computing device.
The orchestration framework may initiate and facilitate the
transfer of the content by providing one or more instructions to
the computing devices.
[0591] If, however, the orchestration framework determines that the
destination computing device, in this example, does not include an
encrypted data vault, then the orchestration framework may block or
otherwise prevent the transfer of the content from the
orchestration computing device to the destination computing device.
In some example implementations, the orchestration framework may be
configured to locate a replacement computing device to receive the
content to be transferred in response to a determination that the
destination computing device does not include an encrypted data
vault to store the content. In this example, the orchestration
framework may locate a computing device that does include an
encrypted data store and select the replacement computing device to
receive the content. The orchestration framework may thus initiate
and facilitate the transfer of the content from the originating
computing device to the replacement computing device selected to
receive the content.
[0592] As described above the cloud service and orchestration
agents may advantageously provide for cross-device coordination
where sensitive content is transferred between computing devices.
An enterprise, however, may desire to control the various computing
devices that store sensitive content. Accordingly, the cloud
service (or orchestration agent) may issue instructions to any
computing devices that receive the content instructing those
computing device to delete the content. As described above, such
instructions may be referred to as a selective wipe instruction. In
response to receipt of the instruction, a computing device may
delete at least a portion of the content stored at its data vaults.
The instruction may be a general wipe instruction such that a
computing device deletes the content in both the unencrypted data
vault and the encrypted data vault. The instruction may be
relatively more targeted indicating that only content in the
encrypted data vault should be deleted. If the computing device
includes multiple encrypted data vaults the instruction may
identify a particular data vault content should be deleted from. In
some example implementations, the instruction may be target
particular content stored at a data vault such that the computing
device only deletes from the data vault the content identified in
the instruction. Furthermore, the instruction may instruct the
computing device to delete all of the content stored in the data
store or only a portion of the content stored in the data
store.
[0593] It will also be appreciated that various computing devices
(e.g., the cloud data storage provider may store the content as it
is transferred between the originating computing device and the
destination computing device. Accordingly, the orchestration
framework may be configured to provide a wipe instruction to each
computing device along the path between the originating computing
device and the destination computing device such that the
transferred content may be wiped from each potential computing
device that may store the content.
[0594] As described above, a user at a computing device may select
content stored in an encrypted data vault to transfer to another
computing device. In some example implementations, the
orchestration framework may identify a set of computing devices
that also include encrypted data vaults and provide a list of those
computing devices to the computing device. The list may thus
include one or more computing devices available for selection as
the destination computing device because the computing devices
listed include an encrypted data vault to store the transferred
content. Correspondingly, the list may exclude any computing
devices that do not have an encrypted data store to store the
transferred content. In this way, the orchestration framework may
control which computing devices are available for selection to
transfer content to based on the types of data vaults at those
computing devices. The user may thus select one of the computing
devices in the list, and the orchestration framework may initiate
and facilitate the transfer of the content to the selected
computing device.
[0595] In some example implementations, a computing device may
include multiple data stores that are separate and distinct from
one another. For example, a computing device may include a data
vault that is a dedicated area of storage physically isolated from
other data stores of the computing device. More particularly, a
computing device may include main data stores of read-only and
random access memory for carrying out typical computing operations.
The computing device, in this example, may also include a data
vault that is physically separate and distinct from the main data
stores in order to allow for secure management of the computing
device, applications at the computing device, and any sensitive or
confidential resources residing at the computing device.
[0596] Single Sign-on Access in an Orchestration Framework for
Connected Devices
[0597] Along with systems and methods for cross-device
coordination, systems and methods for authenticating computing
devices are described above. As described above, a computing device
may request authentication in order to access an enterprise
resource. If the computing device is successfully authenticated,
the computing device may be provided with access credentials that
allow the computing device to access and utilize the enterprise
resource. In the context of cross-device coordination, access
credentials may be provided to multiple computing devices
interconnected via an orchestration framework such that the
interconnected computing devices may also access the enterprise
resource when performing at least a portion of a computing
activity.
[0598] FIGS. 46-47 illustrate flowcharts of example method steps
for obtaining SSO credentials for interconnected computing devices
in order to enable the computing devices to access an enterprise
resource. In particular, FIGS. 46-47 are respective flowcharts 4600
and 4700 of example method steps for obtaining SSO credentials for
interconnected computing devices. The various steps illustrated in
the flowcharts of FIGS. 46-47 are described in further detail
below. It will also be appreciated that the steps are shown by way
of example only and that the principles disclosed in the flowcharts
may be similarly applicable to applications residing at the
computing devices and obtaining SSO credentials for applications
such that the applications are enabled to access enterprise
resources.
[0599] In general, multiple computing devices may be interconnected
through an orchestration framework in a client-server fashion
through an orchestration agent at a computing device communication
with a cloud server or in a peer-to-peer fashion through respective
orchestration agents at the computing devices communicating with
each other. Multiple interconnected computing devices may be
associated with one another, e.g., through an association with a
common user. The interconnected computing devices may interact with
one another, e.g., to exchange content. A proxy may be configured
to authenticate a computing device and provide the computing device
with a single sign-on (SSO) credential to access an enterprise
resource.
[0600] A computing device may submit to the proxy a request to
access the enterprise resource. A resource manager may manage
access to one or more enterprise resources. The proxy may thus
request access credentials from the resource manager on behalf of
the computing device in order to obtain access credentials for the
computing device as described above. In response to receipt of the
request, the proxy may initiate authentication of the computing
device to determine whether the computing device is permitted to
access the enterprise resource. Upon successful authentication, the
proxy may provide the computing device (the authenticated computing
device) with an SSO credential received from the resource manager.
The computing device may thus access the enterprise resource using
the SSO credential. The proxy may request and the computing device
may provide a unique identifier that the SSO credential is based
on. As described above, the unique identifier may be, e.g., a
signature of the computing device, and the SSO credential may be,
e.g., a session key.
[0601] In a cross-device coordination context, a user may desire
that each of the interconnected computing devices also have access
to the enterprise resource. Accordingly, after a computing device
is authenticated and enabled to access an enterprise resource, one
or more additional computing devices may automatically enabled to
access the enterprise resource as well. In some example
implementations, the SSO credential may be provided to another one
of the computing devices such that the other computing device is
enabled to access the enterprise resource using the SSO credential.
The SSO credential may be provided to one, some or all of the
computing devices associated with the authenticated computing
device. In this way, one computing device may be authenticated and
enabled to access the enterprise resource, and the computing
devices associated with the computing device may automatically be
provided with the access credentials used to access the enterprise
resource. The orchestration framework may initiate the transfer of
the SSO credential to a computing device. In other example
implementations, additional computing devices may be enabled to
access the enterprise resource by obtaining individual SSO
credentials for each computing device to be enabled to access the
enterprise resource. Furthermore, the computing device itself may
access the enterprise resource using the SSO credential or the
proxy may access the enterprise resource using the SSO credential
on behalf of the computing device.
[0602] As an example, a first computing device (an originating
computing device) may transfer content to a second computing device
(a destination computing device). As described above, the
originating computing device may store the content at a file
storage service and initiate a notification to the destination
computing device that the content is available from the file
storage service. Upon receipt of the notification, the destination
computing device may retrieve the content from the file storage
service. In this example, the originating computing device may
receive an SSO credential that enables the originating computing
device to access the file storage service. The originating
computing device may thus access the file storage service using the
SSO credential in order to store the content to transfer to the
destination computing device. The SSO credential may then be
provided to the destination computing device, and the destination
computing device may utilize the SSO credential to access the file
storage service and retrieve the transferred content.
[0603] A computing device may establish one or more user settings
based on the SSO credential. Upon sharing the SSO credential with
another computing device one or more matching user settings may
also be established at the other computing device. In this way,
interconnected computing devices may be similarly configured for
accessing enterprise resources using the SSO credential. In a
similar fashion, configuration settings of an application at a
computing device may be set based on the SSO credential. The SSO
credential may thus be provided to another one of the computing
devices such that a corresponding application may be configured
with matching settings based on the SSO credential. Additionally,
the orchestration framework may maintain a list that identifies the
computing devices. The orchestration framework may also maintain a
list that identifies respective login credentials associated with
the computing devices connected to the orchestration framework.
Furthermore, the orchestration framework may apply one or more
management policies to the computing devices or the applications at
the computing devices based on the SSO credential. In some example
implementations, the orchestration framework may select a
management policy to apply based on a user role associated with the
SSO credential.
[0604] As also described above, an originating computing device may
initiate transfer of content to a destination computing device. In
some situations, however, the destination computing device may not
include an application capable of presenting the computing
resource. In response to a determination that the destination
computing device does not include an application capable of
presenting the transferred content, a client agent may be launched
at the destination computing device. The client agent may also be
configured with a virtual application capable of presenting the
computing device. In order to enable the client agent or the
virtual application to access the enterprise resource, the SSO
credential may be provided to the client agent at the destination
computing device.
[0605] The orchestration framework may also be employed to ensure
consistency of SSO credentials between corresponding applications
operating at respective computing devices. For example, SSO
credentials may periodically timeout, and a user may re-login to
obtain new SSO credentials. Upon receipt of the new SSO credentials
after re-login, the orchestration framework may broadcast the new
SSO credentials to other interconnected computing devices and
applications at those computing devices. In this way, new SSO
credentials received at one computing device may be automatically
kept consistent and made available to associated computing devices
and applications for continued coordination of computing activities
in a seamless fashion.
[0606] Application Management Framework for Secure Data Sharing in
an Orchestration Framework for Connected Devices
[0607] Systems and methods for cross-device coordination among
interconnected computing devices are described above in addition to
systems and methods for applying management policies to
applications at computing devices and convey data between those
applications. It will thus be appreciated that aspects of
management policy configuration and inter-process communications
may be applied in the cross-device coordination context. In
particular, management policies may be respectively applied at
computing devices that are interconnected via an orchestration
framework that coordinates operation of a computing activity across
the interconnected computing devices.
[0608] FIGS. 48-50 illustrate flowcharts of example method steps
for using policy agents and management policies to manage operation
of interconnected computing devices. In particular, FIGS. 48-49 are
respective flowcharts 4800 and 4900 of example method steps for
providing a management policy to interconnected computing devices.
FIG. 50 is a flowchart 5000 of example method steps for
transferring content from one computing device subject to a
management policy to another computing device subject to a
management policy. The various steps illustrated in the flowcharts
of FIGS. 48-50 are described in further detail below. It will also
be appreciated that the steps are shown by way of example only and
that the principles disclosed in the flowcharts may be similarly
applicable to applications residing at the computing devices and
using policy agents and management policies to manage operation of
applications subject to the policy agents.
[0609] An orchestration framework may interconnect one or more
computing devices and facilitate interaction between those
computing devices as described above. Additionally, a set of
computing devices may be interconnected in a peer-to-peer fashion
in which an orchestration agent facilitates interaction between the
computing devices. A policy agent at the computing devices may be
in signal communication with a policy manager. In some example
implementations, the policy manager may be located remote from the
policy agent, e.g., at the orchestration framework. The policy
agent may utilize a management policy received from the policy
manager to control the operation and functionality of the various
applications residing at the computing devices. As described in
detail above, the policy agent may be an application wrapper that
wraps an application at a computing device. Accordingly, a
computing device may include multiple policy agents as the
respective application wrappings of the applications at the
computing device. In other example implementations, the policy
agent may be a management policy enforcement agent that resides at
the computing device distinct from the applications. When an
application is subject to a policy agent that controls operation of
the application, the application may be referred to as a managed
application. If the application is not subject to a policy agent,
then the application may be referred to as an unmanaged
application.
[0610] The policy manager may provide one or more management
policies to the interconnected computing devices. The policy agents
at the computing devices may thus apply the management policies to
permit the applications to carry out various functionality or
prevent the applications from carrying the functionality. The
management policies may be global management policies that apply to
all of the interconnected computing devices or applications or that
apply to individual computing devices or applications as described
in detail above. An orchestration framework may provide a
management policy configuration interface that provides controls
allowing an administrative user to add, modify, or delete
management policy information. For example, the administrative user
may create new management policies or modify existing management
policies with updated management policy information.
[0611] In a cross-device coordination context, it may be desired
that interconnected computing devices operate with respect to the
same management policies. For example, it may be desired that each
computing device associated with a user operate under a common
management policy that is configured for the user role of the user.
Accordingly, a policy agent of a computing device may request a
management policy from the policy manager, and the policy manager
may provide the computing device with a requested management policy
when the management policy is available. If the requested
management policy is not available, the policy manager may notify
the computing device that the requested management policy is not
available.
[0612] In some example implementations, the policy agent may
request indication of whether it has the most up-to-date management
policy, in other words, whether the policy manager includes updated
management policy information, e.g., a new or updated management
policy. If the policy manager does include updated management
policy information, then the policy agent may request the update
management policy information from the policy manager. As noted
above, the policy manager may provide update management policy
information to a policy agent at a computing device in response to
receipt of a request from the policy agent at the policy manager.
In some example implementations, however, the policy manager may
push the updated management policy information to the policy agent
in response to receipt of the updated management policy information
at the policy manager. In this way, the policy agents at the
computing devices may receive the management policies without
requesting them from the policy manager.
[0613] The policy agent may monitor the applications at a computing
device and request the management policy in response to a
determination that an application has launched at the computing
device. The policy agent may request and receive updated management
policy information when it is available from the policy manager as
described above. In this way, the policy agent may ensure that it
has the most up-to-date management policies before the application
is permitted to operate, e.g., to access enterprise resources.
[0614] In order to consistently apply the management policy to the
computing devices associated with a user, the requested management
policy may also be provided to one or more of the interconnected
computing devices associated with the user. Accordingly, in
response to receipt of a request for a management policy, the
policy manager may identify the computing devices associated with
the computing device that requested the management policy. The
policy manager may then initiate transfer of the requested
management policy to at least one of the computing devices
associated with the computing device that requested the management
policy.
[0615] The policy agents at the computing devices may thus apply
the management policy to manage interaction between the
interconnected computing devices. For example, a policy agent may
manage the interaction between one application at a first computing
device and a second application at another computing device. A
policy agent may also apply the management policy to manage
communications between applications at the same computing
device.
[0616] As described above, interconnected computing devices may
exchange content such that content residing at one computing device
(the originating computing device) may be provided to a second
computing device (the destination computing device). The
destination computing device may thus present the transferred
content at an application at the second computing device.
Accordingly, the orchestration framework may receive a request from
the originating computing device to present content at an
application at a destination device. The policy agent may thus
determine whether the application at the destination computing
device is subject to a policy agent. If the application at the
destination device is not subject to a policy agent (e.g., if the
application is an unmanaged application), then the policy agent may
block or otherwise prevent the originating computing device from
transferring the content to the destination computing device. If,
however, the application at the destination device is subject to a
policy agent (e.g., if the application is a managed application),
then the orchestration framework may initiate and facilitate
transfer of the content to the destination application. In this
way, an enterprise may ensure that content is only transferred
between devices and applications that include policy agents in
order to control the use of that content.
[0617] In some example implementations, the orchestration framework
may attempt to locate another application at the destination
computing device that is subject to a policy agent. If another
application subject to a policy agent is located at the destination
computing device, then transfer of the content to that application
may be initiated. In other example implementations, the
orchestration framework may attempt to locate another application
at a different computing device associated with the originating
computing device. If a different computing device that includes an
application that is subject to a policy agent is located, then that
computing device may be selected as the destination device to send
the transferred content to.
[0618] If the destination computing device does not include an
application that is capable of presenting the transferred content
and that is subject to a policy agent, a client agent subject to a
policy agent may be launched at the destination device. The client
agent may thus be configured with a virtual application that is
capable of presenting the transferred content, and the transferred
content may be provided to the virtual application for
presentation.
[0619] As described above, a user may select content at a computing
device to be presented at another computing connected to the
computing device. Upon selection of the content to transfer, a list
may be displayed listing computing devices available for selection
as the destination computing device. The user may then select one
of the computing devices from the list, and the content may be
transferred to the selected computing device for presentation. In
some example implementations, an orchestration framework may
identify applications at the connected computing devices that are
subject to policy agents and applications at the connected
computing devices that are not subject to policy agents. The
orchestration framework may thus indicate to the originating
computing device the applications at the connected computing
devices that are and are not subject to a policy agent.
Accordingly, the list of computing devices available for selection
as the destination computing device may include computing devices
that are subject to a policy agent and exclude computing devices
that are not subject to a policy agent. In this way, the list of
computing may, in some examples, only display computing devices
that include applications capable of presenting the selected
content and that are subject to a policy agent.
[0620] Enterprise Application Store for Orchestration Framework for
Connected Devices
[0621] An enterprise application store for delivering applications
to computing devices is also described above. Aspects of the
enterprise application store may be applied in the cross-device
coordination context. In particular, an orchestration framework may
interconnect multiple computing devices such that the orchestration
framework coordinates a computing activity across the computing
devices. The computing devices may also be connected to an
enterprise application store that delivers applications to the
interconnected computing devices in order to enable computing
devices to perform at least a portion of the computing activity.
The interconnected computing devices may be associated with a
common user.
[0622] FIGS. 51-52 illustrate flowcharts of example method steps
for coordinating computing activities across computing devices
interconnected via an orchestration framework and connected to an
application store. In particular, FIG. 51 is a flowchart 5100 of
example method steps for coordinating operation of a computing at
activity at multiple computing devices interconnected through the
orchestration framework. FIG. 52 is a flowchart of example method
steps for selecting an interconnected computing device to perform
at least a portion of the computing activity. Furthermore, an
enterprise application store may be utilized to deliver
applications to interconnected computing devices in order to equip
those computing devices with applications to perform at least a
portion of the computing activity It will also be appreciated that
the steps are shown by way of example only and that the principles
disclosed in the flowcharts may be similarly applicable to
computing devices interconnected via the orchestration framework
using a client-server communication session or a peer-to-peer
communication session.
[0623] The enterprise application store may deliver applications to
the computing devices interconnected via the orchestration
framework as noted above. A user may access the application store
from one computing device and select an application to be
downloaded to that computing device or another computing device
associated with that computing device and interconnected with that
computing device via the orchestration framework. The orchestration
framework may also automatically identify and provide applications
to computing devices in order to enable those computing devices to
perform at least a portion of a coordinated computing activity. It
will be appreciated that the virtual workspace may also prepare
applications as managed applications before delivering the
applications to a computing device. The enterprise application
store may also deliver management policies to the interconnected
computing devices for managing operation of the computing devices
and managed applications at those computing devices. If, for
example, the application to provide the destination computing
device is an unmanaged application, the enterprise application
store may modify the unmanaged application to include a policy
agent as described above such that the unmanaged application
becomes a managed application. The policy agent may thus enforce
one or more management policies during operation of the managed
application at the destination computing device.
[0624] As noted above, the application store may automatically
provide applications to the interconnected computing devices in
order to coordinate operation of a computing activity across the
computing devices. When a computing device (an originating
computing device) submits a request to perform at least a portion
of a computing activity at another computing device (a destination
computing device), the orchestration framework may determine
whether the destination computing device includes an application
that is capable of performing the computing activity. If the
destination computing device does not include an application that
is capable of performing the computing activity, then the
application store may identify an application available from the
application store that is capable of performing the computing
activity and initiate download of the application to the
destination computing device. The destination computing device may
thus utilize the received application to perform at least a portion
of the computing activity.
[0625] In one example, a user may interconnect via an orchestration
framework a tablet computer, a television display device, and a
mobile telephone during a presentation. The user may desire to
obtain an audio recording of the presentation and may desire to use
a microphone at the mobile telephone to record the audio. The user
may submit from the tablet computer a request via the orchestration
framework to record audio using the mobile telephone. The mobile
telephone may not include an audio recording application however.
Accordingly, the orchestration framework may query the enterprise
application store to identify a mobile telephone application that
is capable of recording audio and that is permitted to be received
and launched at the mobile telephone. The orchestration framework
may thus initiate a download of the audio recording application
from the application store to the mobile phone. In some instances,
the enterprise application store may prepare the audio recording
application as a managed application and provide the management
policies to the mobile phone along with the application. Having
received the audio recording application, the mobile phone may
record the presentation for the user and, e.g., transfer the audio
recording via the orchestration framework to the tablet computer at
the conclusion of the presentation. The management policy may also
indicate that the audio recording application be deleted from the
mobile telephone at the conclusion of the presentation, and the
application store may track which application are provided to which
computing devices. Accordingly, the orchestration framework may,
through the management policies and a selective wipe feature
described above, ensure that applications automatically provided by
the application store do not reside at destination computing
devices longer than needed to perform a desired computing
activity.
[0626] The enterprise application store may also be configured to
recommend applications for delivery to computing devices based on
the type of computing device or, additionally or alternatively, the
capabilities of the computing device. For example, if a computing
device is capable of presenting video content (e.g., includes a
video output device), then the application store may recommend
video output applications for delivery to the computing device. As
another example, if a computing device is capable of presenting
audio content (e.g., includes an audio output device), then the
application store may recommend audio output applications for
delivery to the computing devices. As a further example, if a
computing device is capable of editing a document (e.g., includes a
keyboard input device), then the application store may recommend
document editing applications for delivery to the computing device.
Additional and alternative recommendations will be appreciated.
[0627] Before providing an application to a destination computing
device, the orchestration framework may determine whether the
destination computing device is permitted to perform the computing
activity or receive the application capable of performing the
computing activity. The orchestration framework may make the
determination based on one or more management policies maintained
by the application store. The management policy may indicate
whether the computing device is permitted to perform the computing
activity or receive the application based on the type of the
computing device or a user associated with the computing device
(e.g., a user role associated with the user). If the management
policy indicates that the computing device is permitted to receive
the application and is permitted to perform at least a portion of
the computing activity, then the orchestration framework may
initiate download of the application to the destination computing
device. If, however, the destination computing device is not
permitted to receive the application or not permitted to perform at
least a portion of the computing activity, then the orchestration
framework may not initiate (block or otherwise prevent) the
download of the application to the destination computing
device.
[0628] The orchestration framework may also dynamically determine a
set of computing devices to present as a list of available for
selection as a destination computing device. The orchestration
framework may configure the list based on the capabilities of
potential destination computing device or, additionally or
alternatively, based on the management policies indicating whether
the potential destination computing devices are permitted to
perform at least a portion of the computing activity. In one
example, the list of computing devices available for selection as a
destination computing device may include computing devices capable
of performing at least a portion of the computing activity and
excludes computing devices not capable of performing at least a
portion of the computing activity. In another example, the list of
computing devices available for selection as a destination
computing device may include computing devices permitted to receive
an application capable of performing at least a portion of the
computing activity and excludes any computing devices that are not
permitted to receive such an application. In a further example, the
list of computing devices available for selection as a destination
computing device may include computing devices permitted to perform
at least a portion of the computing activity and exclude any
computing devices that are not permitted to perform at least a
portion of the computing activity.
[0629] In some example instances, the destination computing device
may not include an application capable of performing at least a
portion of the computing activity and may not permitted to receive
an application capable of performing the computing activity. In
this example, the orchestration framework may initiate download of
a client agent from the enterprise application store to the
destination computing device. The client agent may be configured
with a virtual application that is capable of performing at least a
portion of the computing activity. In this way, the orchestration
framework may thus coordinate operation of at least a portion of
the computing activity at the destination computing device.
[0630] The computing devices may also be interconnected via the
orchestration framework to a virtual workspace. The virtual
workspace may allow a user to access, manage, and utilize various
types of workspace content, which may include a set of tasks,
messages, contacts, events, computer files, applications,
calendars, and other types of workspace content. The enterprise
application store may also be used to provide computing devices
with applications capable of presenting content selected from the
virtual workspace. For example, a user may select workspace content
to view at a computing device. The computing device, however, may
not include an application capable of presenting the selected
workspace content to view. Accordingly, the orchestration framework
may initiate a download of an application capable of presenting the
selected workspace content from the application store to the
computing device such that the computing device can view the
selected workspace content.
[0631] The orchestration framework may, in some example
implementations, automatically determine which application to
download to a computing device. For example, the workspace content
may be associated with a workspace content type. The virtual
workspace may maintain a list of associations between workspace
content type and an application capable of presenting workspace
content of the workspace content type. Additionally or
alternatively, the virtual workspace may maintain a list of
associations between workspace content type and a computing device
capable of presenting workspace content of the workspace content
type. The associations may be general associations applicable to
workspace content across virtual workspaces. The associations may
additionally or alternatively be user-specific such that each user
may define which applications or computing devices should
automatically be selected to present workspace content.
Accordingly, the virtual workspace may provide one or more controls
that allow a user to establish or modify associations between
workspace content type, interconnected computing devices, and
applications. For example, a user may specify that a television
display device connected to the orchestration framework should
present video content when the user selects video content for
presentation. As another example a user may specify that a tablet
computing device connected to the orchestration framework should
present web-based content (e.g., web pages) when the user selects
web-based content for presentation. Moreover, when a type of
workspace content is associated with a particular application, the
orchestration framework may automatically locate a computing that
includes that application and select that computing device to
present the workspace content of that type.
[0632] In some situations, the orchestration framework may
determine that none of the interconnected computing devices is
capable of presenting the workspace content. In response, a virtual
client may be launched at one of the computing devices and
configured to include a virtual application that is capable of
presenting the selected workspace content. Having launched the
client agent and configured the client agent with the virtual
application, the selected workspace content may be provided to the
virtual application at the client agent for presentation.
[0633] Although the subject matter has been described in language
specific to structural features and/or methodological acts, it is
to be understood that the subject matter defined in the appended
claims is not necessarily limited to the specific features or acts
described above. Rather, the specific features and acts described
above are described as example implementations of the following
claims.
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