U.S. patent application number 13/786874 was filed with the patent office on 2014-02-06 for administering a shared, on-line pool of data storage resources for performing data storage operations.
This patent application is currently assigned to CommVault Systems, Inc.. The applicant listed for this patent is COMMVAULT SYSTEMS, INC.. Invention is credited to Sanjay Harakhchand Kripalani.
Application Number | 20140040580 13/786874 |
Document ID | / |
Family ID | 50026683 |
Filed Date | 2014-02-06 |
United States Patent
Application |
20140040580 |
Kind Code |
A1 |
Kripalani; Sanjay
Harakhchand |
February 6, 2014 |
ADMINISTERING A SHARED, ON-LINE POOL OF DATA STORAGE RESOURCES FOR
PERFORMING DATA STORAGE OPERATIONS
Abstract
A data storage system according to certain aspects manages and
administers the sharing of storage resources among clients in the
shared storage pool. The shared storage pool according to certain
aspects can provide readily available remote storage to clients in
the pool. A share list for each client may be used to determine
where data is stored within the storage pool. The share list may
include clients that are known to each client, and therefore, a
user may feel more at ease storing the data on the clients in the
storage pool. Management and administration of the storage pool and
backup and restore jobs can be performed by an entity other than
the client, making backup and restore more streamlined and simple
for the clients in the pool.
Inventors: |
Kripalani; Sanjay Harakhchand;
(Morganville, NJ) |
|
Applicant: |
Name |
City |
State |
Country |
Type |
COMMVAULT SYSTEMS, INC. |
Oceanport |
NJ |
US |
|
|
Assignee: |
CommVault Systems, Inc.
Oceanport
NJ
|
Family ID: |
50026683 |
Appl. No.: |
13/786874 |
Filed: |
March 6, 2013 |
Related U.S. Patent Documents
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Application
Number |
Filing Date |
Patent Number |
|
|
61677712 |
Jul 31, 2012 |
|
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|
Current U.S.
Class: |
711/162 |
Current CPC
Class: |
G06F 3/0619 20130101;
G06F 2201/84 20130101; G06F 3/0604 20130101; G06F 3/0664 20130101;
G06F 11/1451 20130101; G06F 3/065 20130101; G06F 11/1469 20130101;
H04L 67/42 20130101; G06F 11/1448 20130101; G06F 11/1456 20130101;
H04L 67/1097 20130101; G06F 11/1453 20130101; G06F 3/067 20130101;
G06F 3/0605 20130101 |
Class at
Publication: |
711/162 |
International
Class: |
G06F 3/06 20060101
G06F003/06 |
Claims
1. A method of administering a shared pool of storage resources,
the method comprising: electronically distributing data protection
software to a plurality of users who each contribute storage
resources to a shared pool of storage resources, the data
protection software installed on at least one computing device of
each user, the computing devices of the plurality of users in
networked communication with one another; for respective users of
the plurality of users, maintaining, with a storage manager
executing in one or more processors, a first data structure
including an indication as to an amount of available storage
resources contributed to the shared pool by the individual
respective users; determining, by the storage manager, that a copy
operation is to be performed on data stored in primary storage
associated with a first user of the plurality of users; consulting,
by the storage manager, the first data structure to identify
available storage resources contributed to the shared pool by a
second user of the plurality of users; and instructing the data
protection software installed on the computing device of the first
user to initiate the copy operation, wherein data involved in the
copy operation is communicated to and copied into the contributed
storage resources of the second user.
2. The method of claim 1, wherein the data involved in the copy
operation is received by the computing device of the second user
and the method further comprises instructing the data protection
software installed on the computing device of the second user to
convey the received data to the contributed storage resources of
the second user.
3. The method of claim 1, wherein the data involved in the copy
operation is received by the computing device of a third user, and
the method further comprises instructing the data protection
software installed on the computing device of the third user to
convey the received data to the contributed storage resources of
the second user.
4. The method of claim 1, wherein the data protection operation
comprises a secondary copy operation.
5. The method of claim 1, further comprising, for each respective
user of the plurality of users, maintaining a second data structure
listing one or more other users in the pool that are designated for
sharing storage resources with the respective user, wherein the
second data structure associated with the first user lists at least
the second user.
6. A system for administering a shared pool of networked storage
resources, comprising: one or more computer processors; a storage
manager in networked communication with a shared pool of storage
resources and executing in the one or more computer processors, the
storage manager configured to: electronically distribute data
protection software to a plurality of users who each contribute
storage resources to the shared pool of storage resources, the data
protection software installed on at least one computing device of
each user, the computing devices of the plurality of users in
networked communication with one another; for respective users of
the plurality of users, maintain a first data structure including
an indication as to an amount of available storage resources
contributed to the shared pool by the individual respective users;
determine that a copy operation is to be performed on data stored
in primary storage associated with a first user of the plurality of
users; consult the first data structure to identify available
storage resources contributed to the shared pool by a second user
of the plurality of users; and instruct the data protection
software installed on the computing device of the first user to
initiate the copy operation, wherein data involved in the copy
operation is communicated to and copied into the contributed
storage resources of the second user.
7. The system of claim 6, wherein the data involved in the copy
operation is received by the computing device of the second user
and the storage manager is further configured to instruct the data
protection software installed on the computing device of the second
user to convey the received data to the contributed storage
resources of the second user.
8. The system of claim 6, wherein the data involved in the copy
operation is received by the computing device of a third user, and
the storage manager is further configured to instruct the data
protection software installed on the computing device of the third
user to convey the received data to the contributed storage
resources of the second user.
9. The system of claim 6, wherein the data protection operation
comprises a secondary copy operation.
10. The system of claim 6, wherein the storage manager is further
configured to, for each respective user of the plurality of users,
maintain a second data structure listing one or more other users in
the pool that are designated for sharing storage resources with the
respective user, wherein the second data structure associated with
the first user lists at least the second user.
Description
INCORPORATION BY REFERENCE TO RELATED APPLICATIONS
[0001] This application claims the benefit of priority under 35
U.S.C. .sctn.119(e) of U.S. Provisional Application No. 61/677,712
filed on Jul. 31, 2012 and entitled "ADMINISTERING A SHARED,
ON-LINE POOL OF DATA STORAGE RESOURCES FOR PERFORMING DATA STORAGE
OPERATIONS", the entirety of which is incorporated herein by
reference. Any and all priority claims identified in the
Application Data Sheet, or any correction thereto, are hereby
incorporated by reference under 37 CFR 1.57.
BACKGROUND
[0002] Businesses worldwide recognize the commercial value of their
data and seek reliable, cost-effective ways to protect the
information stored on their computer networks while minimizing
impact on productivity. Protecting information is often part of a
routine process that is performed within an organization.
[0003] A company might back up critical computing systems such as
databases, file servers, web servers, and so on as part of a daily,
weekly, or monthly maintenance schedule. The company may similarly
protect computing systems used by each of its employees, such as
those used by an accounting department, marketing department,
engineering department, and so forth.
[0004] Given the rapidly expanding volume of data under management,
companies also continue to seek innovative techniques for managing
data growth, in addition to protecting data. For instance,
companies often implement migration techniques for moving data to
lower cost storage over time and data reduction techniques for
reducing redundant data, pruning lower priority data, etc.
[0005] Enterprises also increasingly view their stored data as a
valuable asset. Along these lines, customers are looking for
solutions that not only protect and manage, but also leverage their
data. For instance, solutions providing data analysis capabilities,
improved data presentation and access features, and the like, are
in increasing demand.
SUMMARY
[0006] In view of the above, individual users may create copies of
production data, and access the copies for recovery purposes. Such
recovery copies can be accessed in the event their computers or
devices fail or otherwise become unavailable. For instance, in some
existing systems the data may be copied to a storage device that is
separate from personal computers or devices, such as a portable or
an external hard drive or storage available from a storage
provider. However, in some cases, users may not have sufficient
storage capacity to meet their data protection needs, or may not
want to maintain large amounts of data storage devices in their
home or office. Moreover, even where a user purchases or otherwise
has access to sufficient storage capacity, they may have excess
storage capacity and may not be able to efficiently utilize all of
the storage capacity that they have at any given time.
[0007] Due to the above challenges, there is a need for a
user-friendly, efficient mechanism for individuals or other
entities to meet their data protection needs. In order to address
these and other challenges, certain storage systems disclosed
herein provide a centralized storage manager that administers a
shared, on-line storage pool. For instance, each member in the
storage pool uses an on-line interface to contribute local storage
resources to the wider pool. A storage pool manager manages
membership to the pool and administers the pool resources. The
manager also services requests from the various users to backup
data to the pool.
[0008] Some or all of the members in the pool locally install a
backup client that transmits requests to the storage manager to
back up that user's data. In some cases, some or all of the users
also locally install a media agent module that conducts backup data
from other users to that user's local storage pool devices. The
storage pool manager allocates the storage operations amongst the
resources in the pool, monitors and/or reports the success or
failure of storage operations, the availability of particular
resources in the pool, etc.
[0009] Because secondary copies of a member's data may be stored in
target media belonging to one or more other members, the secondary
copies are stored remotely from the primary copies of the data.
This provides additional security in the event of disasters or
other events in which local copies of data are lost. Thus, the
secondary copies can act as disaster recovery copies. Also, the
pool can include generally any number (e.g., tens, hundreds,
thousands or millions of members) of members. Thus, secondary
copies or portions thereof can be allocated amongst storage
resources of many geographically diverse members, providing
additional protection. In such cases, in the event that the storage
resources of any given member in the pool are compromised, only a
relatively small portion of a user's data, if any, may be lost.
[0010] The many-user, de-centralized nature of the sharing scheme
can also provide a high degree of flexibility. For instance, if a
particular member's storage resources are not currently or
historically available, the storage manager may select other,
relatively more available storage resources in the pool for a given
data protection job. Also, storage resources associated with
members having excess storage capacity can be utilized by other
members in the pool. Moreover, members who would prefer not to
locally maintain large amounts of storage media can utilize the
storage pool to meet their storage needs. These are just a few
examples of some benefits provided by the systems and methods
provided herein.
[0011] The system facilitates efficient sharing of storage
resources in a given storage pool amongst the resources of the
various members (also referred to as clients). In the shared
storage pool, secondary copies of client data in some embodiments
are created by transferring data directly between two clients,
e.g., through a peer-to-peer connection, rather than being uploaded
to some third party location, for example. For instance, the
storage manager may conduct a backup job by copying data from a
first client to storage associated with one or more second clients
in the storage pool.
[0012] The shared storage pool according to certain aspects may
operate according to share lists for each client. For example,
where the storage manager is tasked with backing up data for a
first client in the pool, the storage manager may select one or
destination storage devices in the pool only if the client(s)
owning or otherwise associated with those storage devices appear on
the share list for the first client. The storage manager can
maintain and administer updates to the share list, and in some
embodiments users in the pool update their share lists using an
interface hosted by the storage manager, such as a GUI on a web
portal, for example. In some embodiments, such a share list can be
derived from, utilize, or otherwise be based on the friend list
from some third party web site or other source, such as a social
networking website, such as Facebook or MSN. Data may be encrypted
for privacy and security purposes.
[0013] A data storage system according to certain aspects manages
and administers the sharing of storage resources among clients in
the shared storage pool. The data storage system may include a
backup module that manages backup and restore requests from clients
in the storage pool. In response to a backup request from a
particular client, the backup module may refer to the share list
for that client and send information regarding the parameters
related to backup or the storage pool. Such parameters may include
backup location(s) among others and may be based on client
configuration information. Client configuration information may
include what type of processor and storage each client provides.
The backup module may maintain a list of backup and restore
operations and related status information, e.g., in the form of an
index of jobs. In response to restore requests, the backup module
may refer to such an index and send information regarding the
parameters related to restore. Clients storing data for other
clients may send backup/restore reports to the backup module and/or
the client that requested backup or restore.
[0014] In this manner, a shared storage pool can provide readily
available remote storage to clients in the pool. A share list for
each client may be used to determine where data is stored within
the storage pool. The share list may include clients that are known
to each client, and therefore, a user may feel more at ease storing
the data on the clients in the storage pool. Management and
administration of the storage pool and backup and restore jobs can
be performed by an entity other than the client, making backup and
restore more streamlined and simple for the clients in the
pool.
[0015] According to certain embodiments, a method is provided for
administering a shared pool of storage resources. The method
comprises electronically distributing data protection software to a
plurality of users who each contribute storage resources to a
shared pool of storage resources. The data protection software is
installed on at least one computing device of each user, and the
computing devices of the plurality of users are in networked
communication with one another. The method further comprises for
each respective user of the plurality of users, maintaining, by a
storage manager executing in one or more processors, a first data
structure including an indication as to an amount of available
storage resources contributed to the shared pool by the respective
user, and determining, by the storage manager, that a copy
operation is to be performed on data stored in primary storage
associated with a first user of the plurality of users. The method
further comprises consulting, by the storage manager, the first
data structure to identify available storage resources contributed
to the shared pool by a second user of the plurality of users, and
instructing the data protection software installed on the computing
device of the first user to initiate the copy operation, where data
involved in the copy operation is communicated to and copied into
the contributed storage resources of the second user.
[0016] In some embodiments a method of creating secondary copies of
data associated with user computing devices in a shared storage
pool is provided. The method comprises, in response to instructions
to create a secondary copy of first data stored in primary storage
associated with a first computing device in a networked pool of
computing devices, accessing a data structure associated with the
first computing device that identifies a first subset of computing
devices in the pool that are designated for sharing storage
resources with the first computing device. The method further
comprises instructing, by a storage manager module executing in one
or more processors, the first computing device to transmit the
first data to a media agent associated with at least one computing
device in the pool and which creates the secondary copy of the
first data in storage resources associated with a second computing
device in the pool that is included in the first subset. In
response to instructions to create a secondary copy of second data
stored in primary storage associated with a third computing device
in the pool, the method further comprises accessing a data
structure associated with the third computing device that
identifies a second subset of computing devices in the pool that
are designated for sharing storage resources with the third
computing device. The second subset includes the first computing
device. The method further yet comprises instructing, by the
storage manager module, the third computing device to transmit the
second data to a media agent associated with at least one computing
device in the pool and which creates the secondary copy of the
second data in storage resources associated with the first
computing device.
[0017] According to another aspect of the disclosure, a system for
administering a shared pool of networked storage resources is
provided. The system comprises one or more computer processors, and
a storage manager in networked communication with a shared pool of
storage resources and executing in the one or more computer
processors. The storage manager is configured to electronically
distribute data protection software to a plurality of users who
each contribute storage resources to the shared pool of storage
resources. The data protection software is installed on at least
one computing device of each user, and the computing devices of the
plurality of users are in networked communication with one another.
For each respective user of the plurality of users, the storage
manager is further configured to maintain a first data structure
including an indication as to an amount of available storage
resources contributed to the shared pool by the respective user.
The storage manager is further configured to determine that a copy
operation is to be performed on data stored in primary storage
associated with a first user of the plurality of users, consult the
first data structure to identify available storage resources
contributed to the shared pool by a second user of the plurality of
users, and instruct the data protection software installed on the
computing device of the first user to initiate the copy operation,
where data involved in the copy operation is communicated to and
copied into the contributed storage resources of the second
user.
[0018] According to yet another aspect of the disclosure a system
for creating secondary copies of data associated with user
computing devices in a shared storage pool is provided. The system
comprises a first data structure associated with a first computing
device in a networked pool of computing devices and listing a first
subset of computing devices in the pool that are designated for
sharing storage resources with the first computing device, where a
second computing device in the pool included in the first subset.
The system further comprises a second data structure associated
with a third computing device in the pool and listing a second
subset of computing devices in the pool that are designated for
sharing storage resources with the third computing device, where
the second subset includes the first computing device, one or more
processors, and a storage manager module executing in the one or
more processors. The storage manager is configured to, in response
to instructions to create a secondary copy of first data stored in
primary storage associated with the first computing device, access
and review the first data structure to identify the first subset of
computing devices in the pool, and instruct the first computing
device to transmit the first data to a media agent associated with
at least one computing device in the pool which creates the
secondary copy of the first data in storage resources associated
with the second computing device. The storage manager is further
configured to, in response to instructions to create a secondary
copy of second data stored in primary storage associated with the
third computing device, access and review the second data structure
to identify the second subset of computing devices in the pool, and
instruct the third computing device to transmit the second data to
a media agent associated with at least one computing device in the
pool which creates the secondary copy of the second data in storage
resources associated with the first computing device.
BRIEF DESCRIPTION OF THE DRAWINGS
[0019] FIG. 1A is a block diagram illustrating an exemplary
information management system.
[0020] FIG. 1B is a detailed view of a primary storage device, a
secondary storage device, and some examples of primary data and
secondary copy data.
[0021] FIG. 1C is a block diagram of an exemplary information
management system including a storage manager, one or more data
agents, and one or more media agents.
[0022] FIG. 1D is a block diagram illustrating a scalable
information management system.
[0023] FIG. 1E illustrates certain secondary copy operations
according to an exemplary storage policy.
[0024] FIG. 2 is a block diagram of an example storage system
configured to implement data protection operations using a shared,
on-line pool of storage resources, according to certain
embodiments.
[0025] FIG. 3 is a data flow diagram illustrative of the
interaction between the various components of an example storage
system configured to implement data protection operations using a
shared, on-line pool of data storage resources, according to
certain embodiments.
[0026] FIG. 4 is a data flow diagram illustrative of the
interaction between the various components of an example storage
system configured to implement data protection operations using a
shared, on-line pool of data storage resources, according to
certain embodiments.
[0027] FIG. 5 illustrates example data structures that can be used
to administer a shared, on-line pool of data storage resources to
create and manage secondary copies of data, according to certain
embodiments.
[0028] FIG. 6 is a flow diagram illustrative of one embodiment of a
routine for utilizing a shared, on-line pool of data storage
resources to create secondary copies of data.
[0029] FIG. 7 is a flow diagram illustrative of one embodiment of a
routine for utilizing a shared, on-line pool of data storage
resources to restore secondary copies of data.
DETAILED DESCRIPTION
[0030] Systems and methods are described herein for implementing
administration of a shared pool of data storage resources for
performing data storage operations in a data storage system.
Examples of such systems and methods are discussed in further
detail herein, e.g., with respect to FIGS. 2-7. Administration of a
shared pool of data storage resources for performing data storage
operations (e.g., automated administration) may additionally be
implemented by information management systems such as those that
will now be described with respect to FIGS. 1A-1E. And, as will be
described, the componentry for implementing the techniques
described herein relating to shared pooling of data storage
resources can be incorporated into and implemented by such
systems.
Information Management System Overview
[0031] With the increasing importance of protecting and leveraging
data, organizations simply cannot afford to take the risk of losing
critical data. Moreover, runaway data growth and other modern
realities make protecting and managing data an increasingly
difficult task. There is therefore a need for efficient, powerful,
and user-friendly solutions for protecting and managing data.
[0032] Depending on the size of the organization, there are
typically many data production sources which are under the purview
of tens, hundreds, or even thousands of employees or other
individuals. In the past, individual employees were sometimes
responsible for managing and protecting their data. A patchwork of
hardware and software point solutions have been applied in other
cases. These solutions were often provided by different vendors and
had limited or no interoperability.
[0033] Certain embodiments described herein provide systems and
methods capable of addressing these and other shortcomings of prior
approaches by implementing unified, organization-wide information
management. FIG. 1A shows one such information management system
100, which generally includes combinations of hardware and software
configured to protect and manage data and metadata generated and
used by the various computing devices in the information management
system 100.
[0034] The organization which employs the information management
system 100 may be a corporation or other business entity,
non-profit organization, educational institution, household,
governmental agency, or the like.
[0035] Generally, the systems and associated components described
herein may be compatible with and/or provide some or all of the
functionality of the systems and corresponding components described
in one or more of the following U.S. patents and patent application
publications assigned to CommVault Systems, Inc., each of which is
hereby incorporated in its entirety by reference herein: [0036]
U.S. Pat. Pub. No. 2010-0332456, entitled "DATA OBJECT STORE AND
SERVER FOR A CLOUD STORAGE ENVIRONMENT, INCLUDING DATA
DEDUPLICATION AND DATA MANAGEMENT ACROSS MULTIPLE CLOUD STORAGE
SITES"; [0037] U.S. Pat. No. 7,035,880, entitled "MODULAR BACKUP
AND RETRIEVAL SYSTEM USED IN CONJUNCTION WITH A STORAGE AREA
NETWORK"; [0038] U.S. Pat. No. 7,343,453, entitled "HIERARCHICAL
SYSTEMS AND METHODS FOR PROVIDING A UNIFIED VIEW OF STORAGE
INFORMATION"; [0039] U.S. Pat. No. 7,395,282, entitled
"HIERARCHICAL BACKUP AND RETRIEVAL SYSTEM"; [0040] U.S. Pat. No.
7,246,207, entitled "SYSTEM AND METHOD FOR DYNAMICALLY PERFORMING
STORAGE OPERATIONS IN A COMPUTER NETWORK"; [0041] U.S. Pat. No.
7,747,579, entitled "METABASE FOR FACILITATING DATA
CLASSIFICATION"; [0042] U.S. Pat. No. 8,229,954, entitled "MANAGING
COPIES OF DATA"; [0043] U.S. Pat. No. 7,617,262, entitled "SYSTEM
AND METHODS FOR MONITORING APPLICATION DATA IN A DATA REPLICATION
SYSTEM"; [0044] U.S. Pat. No. 7,529,782, entitled "SYSTEM AND
METHODS FOR PERFORMING A SNAPSHOT AND FOR RESTORING DATA"; [0045]
U.S. Pat. No. 8,230,195, entitled "SYSTEM AND METHOD FOR PERFORMING
AUXILIARY STORAGE OPERATIONS"; [0046] U.S. Pat. No. 8,364,652,
entitled "CONTENT-ALIGNED, BLOCK-BASED DEDUPLICATION"; [0047] U.S.
Pat. Pub. No. 2006/0224846, entitled "SYSTEM AND METHOD TO SUPPORT
SINGLE INSTANCE STORAGE OPERATIONS"; [0048] U.S. Pat. Pub. No.
2009/0329534, entitled "APPLICATION-AWARE AND REMOTE SINGLE
INSTANCE DATA MANAGEMENT"; [0049] U.S. Pat. Pub. No. 2012/0150826,
entitled "DISTRIBUTED DEDUPLICATED STORAGE SYSTEM"; [0050] U.S.
Pat. Pub. No. 2012/0150818, entitled "CLIENT-SIDE REPOSITORY IN A
NETWORKED DEDUPLICATED STORAGE SYSTEM"; [0051] U.S. Pat. No.
8,170,995, entitled "METHOD AND SYSTEM FOR OFFLINE INDEXING OF
CONTENT AND CLASSIFYING STORED DATA"; and [0052] U.S. Pat. No.
8,156,086, entitled "SYSTEMS AND METHODS FOR STORED DATA
VERIFICATION".
[0053] The illustrated information management system 100 includes
one or more client computing device 102 having at least one
application 110 executing thereon, and one or more primary storage
devices 104 storing primary data 112. The client computing
device(s) 102 and the primary storage devices 104 may generally be
referred to in some cases as a primary storage subsystem 117.
[0054] Depending on the context, the term "information management
system" can refer to generally all of the illustrated hardware and
software components. Or, in other instances, the term may refer to
only a subset of the illustrated components.
[0055] For instance, in some cases information management system
100 generally refers to a combination of specialized components
used to protect, move, manage, manipulate and/or process data and
metadata generated by the client computing devices 102. However,
the term may generally not refer to the underlying components that
generate and/or store the primary data 112, such as the client
computing devices 102 themselves, the applications 110 and
operating system residing on the client computing devices 102, and
the primary storage devices 104.
[0056] As an example, "information management system" may sometimes
refer only to one or more of the following components and
corresponding data structures: storage managers, data agents, and
media agents. These components will be described in further detail
below.
Client Computing Devices
[0057] There are typically a variety of sources in an organization
that produce data to be protected and managed. As just one
illustrative example, in a corporate environment such data sources
can be employee workstations and company servers such as a mail
server, a web server, or the like. In the information management
system 100, the data generation sources include the one or more
client computing devices 102.
[0058] The client computing devices 102 may include, without
limitation, one or more: workstations, personal computers, desktop
computers, or other types of generally fixed computing systems such
as mainframe computers and minicomputers.
[0059] The client computing devices 102 can also include mobile or
portable computing devices, such as one or more laptops, tablet
computers, personal data assistants, mobile phones (such as
smartphones), and other mobile or portable computing devices such
as embedded computers, set top boxes, vehicle-mounted devices,
wearable computers, etc.
[0060] In some cases, each client computing device 102 is
associated with one or more users and/or corresponding user
accounts, of employees or other individuals.
[0061] The term "client computing device" is used herein because
the information management system 100 generally "serves" the data
management and protection needs for the data generated by the
client computing devices 102. However, the use of this term does
not imply that the client computing devices 102 cannot be "servers"
in other respects. For instance, a particular client computing
device 102 may act as a server with respect to other devices, such
as other client computing devices 102. As just a few examples, the
client computing devices 102 can include mail servers, file
servers, database servers, and web servers.
[0062] The client computing devices 102 may additionally include
virtualized and/or cloud computing resources. For instance, one or
more virtual machines may be provided to the organization by a
third-party cloud service vendor. Or, in some embodiments, the
client computing devices 102 include one or more virtual machine(s)
running on a virtual machine host computing device operated by the
organization. As one example, the organization may use one virtual
machine as a database server and another virtual machine as a mail
server. A virtual machine manager (VMM) (e.g., a Hypervisor) may
manage the virtual machines, and reside and execute on the virtual
machine host computing device.
[0063] Each client computing device 102 may have one or more
applications 110 (e.g., software applications) executing thereon
which generate and manipulate the data that is to be protected from
loss.
[0064] The applications 110 generally facilitate the operations of
an organization (or multiple affiliated organizations), and can
include, without limitation, mail server applications (e.g.,
Microsoft Exchange Server), file server applications, mail client
applications (e.g., Microsoft Exchange Client), database
applications (e.g., SQL, Oracle, SAP, Lotus Notes Database), word
processing applications (e.g., Microsoft Word), spreadsheet
applications, financial applications, presentation applications,
browser applications, mobile applications, entertainment
applications, and so on.
[0065] The applications 110 can include at least one operating
system (e.g., Microsoft Windows, Mac OS X, iOS, IBM z/OS, Linux,
other Unix-based operating systems, etc.), which may support one or
more file systems and host the other applications 110.
[0066] As shown, the client computing devices 102 and other
components in the information management system 100 can be
connected to one another via one or more communication pathways
114. The communication pathways 114 can include one or more
networks or other connection types including as any of following,
without limitation: the Internet, a wide area network (WAN), a
local area network (LAN), a Storage Area Network (SAN), a Fibre
Channel connection, a Small Computer System Interface (SCSI)
connection, a virtual private network (VPN), a token ring or TCP/IP
based network, an intranet network, a point-to-point link, a
cellular network, a wireless data transmission system, a two-way
cable system, an interactive kiosk network, a satellite network, a
broadband network, a baseband network, other appropriate wired,
wireless, or partially wired/wireless computer or
telecommunications networks, combinations of the same or the like.
The communication pathways 114 in some cases may also include
application programming interfaces (APIs) including, e.g., cloud
service provider APIs, virtual machine management APIs, and hosted
service provider APIs.
Primary Data and Exemplary Primary Storage Devices
[0067] Primary data 112 according to some embodiments is production
data or other "live" data generated by the operating system and
other applications 110 residing on a client computing device 102.
The primary data 112 is stored on the primary storage device(s) 104
and is organized via a file system supported by the client
computing device 102. For instance, the client computing device(s)
102 and corresponding applications 110 may create, access, modify,
write, delete, and otherwise use primary data 112.
[0068] Primary data 112 is generally in the native format of the
source application 110. According to certain aspects, primary data
112 is an initial or first (e.g., created before any other copies
or before at least one other copy) stored copy of data generated by
the source application 110. Primary data 112 in some cases is
created substantially directly from data generated by the
corresponding source applications 110.
[0069] The primary data 112 may sometimes be referred to as a
"primary copy" in the sense that it is a discrete set of data.
However, the use of this term does not necessarily imply that the
"primary copy" is a copy in the sense that it was copied or
otherwise derived from another stored version.
[0070] The primary storage devices 104 storing the primary data 112
may be relatively fast and/or expensive (e.g., a disk drive, a
hard-disk array, solid state memory, etc.). In addition, primary
data 112 may be intended for relatively short term retention (e.g.,
several hours, days, or weeks).
[0071] According to some embodiments, the client computing device
102 can access primary data 112 from the primary storage device 104
by making conventional file system calls via the operating system.
Primary data 112 representing files may include structured data
(e.g., database files), unstructured data (e.g., documents), and/or
semi-structured data. Some specific examples are described below
with respect to FIG. 1B.
[0072] It can be useful in performing certain tasks to break the
primary data 112 up into units of different granularities. In
general, primary data 112 can include files, directories, file
system volumes, data blocks, extents, or any other types or
granularities of data objects. As used herein, a "data object" can
refer to both (1) any file that is currently addressable by a file
system or that was previously addressable by the file system (e.g.,
an archive file) and (2) a subset of such a file.
[0073] As will be described in further detail, it can also be
useful in performing certain functions of the information
management system 100 to access and modify metadata within the
primary data 112. Metadata generally includes information about
data objects or characteristics associated with the data
objects.
[0074] Metadata can include, without limitation, one or more of the
following: the data owner (e.g., the client or user that generates
the data), the last modified time (e.g., the time of the most
recent modification of the data object), a data object name (e.g.,
a file name), a data object size (e.g., a number of bytes of data),
information about the content (e.g., an indication as to the
existence of a particular search term), to/from information for
email (e.g., an email sender, recipient, etc.), creation date, file
type (e.g., format or application type), last accessed time,
application type (e.g., type of application that generated the data
object), location/network (e.g., a current, past or future location
of the data object and network pathways to/from the data object),
frequency of change (e.g., a period in which the data object is
modified), business unit (e.g., a group or department that
generates, manages or is otherwise associated with the data
object), and aging information (e.g., a schedule, such as a time
period, in which the data object is migrated to secondary or long
term storage), boot sectors, partition layouts, file location
within a file folder directory structure, user permissions, owners,
groups, access control lists [ACLS]), system metadata (e.g.,
registry information), combinations of the same or the like.
[0075] In addition to metadata generated by or related to file
systems and operating systems, some of the applications 110
maintain indices of metadata for data objects, e.g., metadata
associated with individual email messages. Thus, each data object
may be associated with corresponding metadata. The use of metadata
to perform classification and other functions is described in
greater detail below.
[0076] Each of the client computing devices 102 are associated with
and/or in communication with one or more of the primary storage
devices 104 storing corresponding primary data 112. A client
computing device 102 may be considered to be "associated with" or
"in communication with" a primary storage device 104 if it is
capable of one or more of: storing data to the primary storage
device 104, retrieving data from the primary storage device 104,
and modifying data retrieved from a primary storage device 104.
[0077] The primary storage devices 104 can include, without
limitation, disk drives, hard-disk arrays, semiconductor memory
(e.g., solid state drives), and network attached storage (NAS)
devices. In some cases, the primary storage devices 104 form part
of a distributed file system. The primary storage devices 104 may
have relatively fast I/O times and/or are relatively expensive in
comparison to the secondary storage devices 108. For example, the
information management system 100 may generally regularly access
data and metadata stored on primary storage devices 104, whereas
data and metadata stored on the secondary storage devices 108 is
accessed relatively less frequently.
[0078] In some cases, each primary storage device 104 is dedicated
to an associated client computing devices 102. For instance, a
primary storage device 104 in one embodiment is a local disk drive
of a corresponding client computing device 102. In other cases, one
or more primary storage devices 104 can be shared by multiple
client computing devices 102. As one example, a primary storage
device 104 can be a disk array shared by a group of client
computing devices 102, such as one of the following types of disk
arrays: EMC Clariion, EMC Symmetrix, EMC Celerra, Dell EqualLogic,
IBM XIV, NetApp FAS, HP EVA, and HP 3PAR.
[0079] The information management system 100 may also include
hosted services (not shown), which may be hosted in some cases by
an entity other than the organization that employs the other
components of the information management system 100. For instance,
the hosted services may be provided by various online service
providers to the organization. Such service providers can provide
services including social networking services, hosted email
services, or hosted productivity applications or other hosted
applications).
[0080] Hosted services may include software-as-a-service (SaaS),
platform-as-a-service (PaaS), application service providers (ASPS),
cloud services, or other mechanisms for delivering functionality
via a network. As it provides services to users, each hosted
service may generate additional data and metadata under management
of the information management system 100, e.g., as primary data
112. In some cases, the hosted services may be accessed using one
of the applications 110. As an example, a hosted mail service may
be accessed via browser running on a client computing device
102.
Secondary Copies and Exemplary Secondary Storage Devices
[0081] The primary data 112 stored on the primary storage devices
104 may be compromised in some cases, such as when an employee
deliberately or accidentally deletes or overwrites primary data 112
during their normal course of work. Or the primary storage devices
104 can be damaged or otherwise corrupted.
[0082] For recovery and/or regulatory compliance purposes, it is
therefore useful to generate copies of the primary data 112.
Accordingly, the information management system 100 includes one or
more secondary storage computing devices 106 and one or more
secondary storage devices 108 configured to create and store one or
more secondary copies 116 of the primary data 112 and associated
metadata. The secondary storage computing devices 106 and the
secondary storage devices 108 may be referred to in some cases as a
secondary storage subsystem 118.
[0083] Creation of secondary copies 116 can help meet information
management goals, such as: restoring data and/or metadata if an
original version (e.g., of primary data 112) is lost (e.g., by
deletion, corruption, or disaster); allowing point-in-time
recovery; complying with regulatory data retention and electronic
discovery (e-discovery) requirements; reducing utilized storage
capacity; facilitating organization and search of data; improving
user access to data files across multiple computing devices and/or
hosted services; and implementing data retention policies.
[0084] Types of secondary copy operations can include, without
limitation, backup operations, archive operations, snapshot
operations, replication operations (e.g., continuous data
replication [CDR]), data retention policies such as information
lifecycle management and hierarchical storage management
operations, and the like. These specific types operations are
discussed in greater detail below.
[0085] Regardless of the type of secondary copy operation, the
client computing devices 102 access or receive primary data 112 and
communicate the data, e.g., over the communication pathways 114,
for storage in the secondary storage device(s) 108.
[0086] A secondary copy 116 can comprise a separate stored copy of
application data that is derived from one or more earlier created,
stored copies (e.g., derived from primary data 112 or another
secondary copy 116). Secondary copies 116 can include point-in-time
data, and may be intended for relatively long-term retention (e.g.,
weeks, months or years), before some or all of the data is moved to
other storage or is discarded.
[0087] In some cases, a secondary copy 116 is a copy of application
data created and stored subsequent to at least one other stored
instance (e.g., subsequent to corresponding primary data 112 or to
another secondary copy 116), in a different storage device than at
least one previous stored copy, and/or remotely from at least one
previous stored copy. Secondary copies 116 may be stored in
relatively slow and/or low cost storage (e.g., magnetic tape). A
secondary copy 116 may be stored in a backup or archive format, or
in some other format different than the native source application
format or other primary data format.
[0088] In some cases, secondary copies 116 are indexed so users can
browse and restore at another point in time. After creation of a
secondary copy 116 representative of certain primary data 112, a
pointer or other location indicia (e.g., a stub) may be placed in
primary data 112, or be otherwise associated with primary data 112
to indicate the current location on the secondary storage device(s)
108.
[0089] Since an instance a data object or metadata in primary data
112 may change over time as it is modified by an application 110
(or hosted service or the operating system), the information
management system 100 may create and manage multiple secondary
copies 116 of a particular data object or metadata, each
representing the state of the data object in primary data 112 at a
particular point in time. Moreover, since an instance of a data
object in primary data 112 may eventually be deleted from the
primary storage device 104 and the file system, the information
management system 100 may continue to manage point-in-time
representations of that data object, even though the instance in
primary data 112 no longer exists.
[0090] For virtualized computing devices the operating system and
other applications 110 of the client computing device(s) 102 may
execute within or under the management of virtualization software
(e.g., a VMM), and the primary storage device(s) 104 may comprise a
virtual disk created on a physical storage device. The information
management system 100 may create secondary copies 116 of the files
or other data objects in a virtual disk file and/or secondary
copies 116 of the entire virtual disk file itself (e.g., of an
entire .vmdk file).
[0091] Secondary copies 116 may be distinguished from corresponding
primary data 112 in a variety of ways, some of which will now be
described. First, as discussed, secondary copies 116 can be stored
in a different format (e.g., backup, archive, or other non-native
format) than primary data 112. For this or other reasons, secondary
copies 116 may not be directly useable by the applications 110 of
the client computing device 102, e.g., via standard system calls or
otherwise without modification, processing, or other intervention
by the information management system 100.
[0092] Secondary copies 116 are also often stored on a secondary
storage device 108 that is inaccessible to the applications 110
running on the client computing devices 102 (and/or hosted
services). Some secondary copies 116 may be "offline copies," in
that they are not readily available (e.g. not mounted to tape or
disk). Offline copies can include copies of data that the
information management system 100 can access without human
intervention (e.g. tapes within an automated tape library, but not
yet mounted in a drive), and copies that the information management
system 100 can access only with at least some human intervention
(e.g. tapes located at an offsite storage site).
[0093] The secondary storage devices 108 can include any suitable
type of storage device such as, without limitation, one or more
tape libraries, disk drives or other magnetic, non-tape storage
devices, optical media storage devices, solid state storage
devices, NAS devices, combinations of the same, and the like. In
some cases, the secondary storage devices 108 are provided in a
cloud (e.g. a private cloud or one operated by a third-party
vendor).
[0094] The secondary storage device(s) 108 in some cases comprises
a disk array or a portion thereof. In some cases, a single storage
device (e.g., a disk array) is used for storing both primary data
112 and at least some secondary copies 116. In one example, a disk
array capable of performing hardware snapshots stores primary data
112 and creates and stores hardware snapshots of the primary data
112 as secondary copies 116.
The Use of Intermediary Devices for Creating Secondary Copies
[0095] Creating secondary copies can be a challenging task. For
instance, there can be hundreds or thousands of client computing
devices 102 continually generating large volumes of primary data
112 to be protected. Also, there can be significant overhead
involved in the creation of secondary copies 116. Moreover,
secondary storage devices 108 may be special purpose components,
and interacting with them can require specialized intelligence.
[0096] In some cases, the client computing devices 102 interact
directly with the secondary storage device 108 to create the
secondary copies 116. However, in view of the factors described
above, this approach can negatively impact the ability of the
client computing devices 102 to serve the applications 110 and
produce primary data 112. Further, the client computing devices 102
may not be optimized for interaction with the secondary storage
devices 108.
[0097] Thus, in some embodiments, the information management system
100 includes one or more software and/or hardware components which
generally act as intermediaries between the client computing
devices 102 and the secondary storage devices 108. In addition to
off-loading certain responsibilities from the client computing
devices 102, these intermediary components can provide other
benefits. For instance, as discussed further below with respect to
FIG. 1D, distributing some of the work involved in creating
secondary copies 116 can enhance scalability.
[0098] The intermediary components can include one or more
secondary storage computing devices 106 as shown in FIG. 1A and/or
one or more media agents, which can be software modules residing on
corresponding secondary storage computing devices 106 (or other
appropriate devices). Media agents are discussed below (e.g., with
respect to FIGS. 1C-1E).
[0099] The secondary storage computing device(s) 106 can comprise
any appropriate type of computing device and can include, without
limitation, any of the types of fixed and portable computing
devices described above with respect to the client computing
devices 102. In some cases, the secondary storage computing
device(s) 106 include specialized hardware and/or software
componentry for interacting with the secondary storage devices
108.
[0100] To create a secondary copy 116, the client computing device
102 communicates the primary data 112 to be copied (or a processed
version thereof) to the designated secondary storage computing
device 106, via the communication pathway 114. The secondary
storage computing device 106 in turn conveys the received data (or
a processed version thereof) to the secondary storage device 108.
In some such configurations, the communication pathway 114 between
the client computing device 102 and the secondary storage computing
device 106 comprises a portion of a LAN, WAN or SAN. In other
cases, at least some client computing devices 102 communicate
directly with the secondary storage devices 108 (e.g., via Fibre
Channel or SCSI connections).
Exemplary Primary Data and an Exemplary Secondary Copy
[0101] FIG. 1B is a detailed view showing some specific examples of
primary data stored on the primary storage device(s) 104 and
secondary copy data stored on the secondary storage device(s) 108,
with other components in the system removed for the purposes of
illustration. Stored on the primary storage device(s) 104 are
primary data objects including word processing documents 119A-B,
spreadsheets 120, presentation documents 122, video files 124,
image files 126, email mailboxes 128 (and corresponding email
messages 129A-C), html/xml or other types of markup language files
130, databases 132 and corresponding tables 133A-133C).
[0102] Some or all primary data objects are associated with a
primary copy of object metadata (e.g., "Meta1-11"), which may be
file system metadata and/or application specific metadata. Stored
on the secondary storage device(s) 108 are secondary copy objects
134A-C which may include copies of or otherwise represent
corresponding primary data objects and metadata.
[0103] As shown, the secondary copy objects 134A-C can individually
represent more than one primary data object. For example, secondary
copy data object 134A represents three separate primary data
objects 133C, 122 and 129C (represented as 133C', 122' and 129C',
respectively). Moreover, as indicated by the prime mark ('), a
secondary copy object may store a representation of a primary data
object or metadata differently than the original format, e.g., in a
compressed, encrypted, deduplicated, or other modified format.
Exemplary Information Management System Architecture
[0104] The information management system 100 can incorporate a
variety of different hardware and software components, which can in
turn be organized with respect to one another in many different
configurations, depending on the embodiment. There are critical
design choices involved in specifying the functional
responsibilities of the components and the role of each component
in the information management system 100. For instance, as will be
discussed, such design choices can impact performance as well as
the adaptability of the information management system 100 to data
growth or other changing circumstances.
[0105] FIG. 1C shows an information management system 100 designed
according to these considerations and which includes: a central
storage or information manager 140 configured to perform certain
control functions, one or more data agents 142 executing on the
client computing device(s) 102 configured to process primary data
112, and one or more media agents 144 executing on the one or more
secondary storage computing devices 106 for performing tasks
involving the secondary storage devices 108.
[0106] Storage Manager
[0107] As noted, the number of components in the information
management system 100 and the amount of data under management can
be quite large. Managing the components and data is therefore a
significant task, and a task that can grow in an often
unpredictable fashion as the quantity of components and data scale
to meet the needs of the organization.
[0108] For these and other reasons, according to certain
embodiments, responsibility for controlling the information
management system 100, or at least a significant portion of that
responsibility, is allocated to the storage manager 140.
[0109] By distributing control functionality in this manner, the
storage manager 140 can be adapted independently according to
changing circumstances. Moreover, a host computing device can be
selected to best suit the functions of the storage manager 140.
These and other advantages are described in further detail below
with respect to FIG. 1D.
[0110] The storage manager 140 may be a software module or other
application. The storage manager generally initiates, coordinates
and/or controls storage and other information management operations
performed by the information management system 100, e.g., to
protect and control the primary data 112 and secondary copies 116
of data and metadata.
[0111] As shown by the dashed, arrowed lines, the storage manager
140 may communicate with and/or control some or all elements of the
information management system 100, such as the data agents 142 and
media agents 144. Thus, in certain embodiments, control information
originates from the storage manager 140, whereas payload data and
metadata is generally communicated between the data agents 142 and
the media agents 144 (or otherwise between the client computing
device(s) 102 and the secondary storage computing device(s) 106),
e.g., at the direction of the storage manager 140. In other
embodiments, some information management operations are controlled
by other components in the information management system 100 (e.g.,
the media agent(s) 144 or data agent(s) 142), instead of or in
combination with the storage manager 140.
[0112] According to certain embodiments, the storage manager
provides one or more of the following functions: [0113] initiating
execution of secondary copy operations; [0114] managing secondary
storage devices 108 and inventory/capacity of the same; [0115]
allocating secondary storage devices 108 for secondary storage
operations; [0116] monitoring completion of and providing status
reporting related to secondary storage operations; [0117] tracking
age information relating to secondary copies 116, secondary storage
devices 108, and comparing the age information against retention
guidelines; [0118] tracking movement of data within the information
management system 100; [0119] tracking logical associations between
components in the information management system 100; [0120]
protecting metadata associated with the information management
system 100; and [0121] implementing operations management
functionality.
[0122] The storage manager 140 may maintain a database 146 of
management-related data and information management policies 148.
The database 146 may include a management index 150 or other data
structure that stores logical associations between components of
the system, user preferences and/or profiles (e.g., preferences
regarding encryption, compression, or deduplication of primary or
secondary copy data, preferences regarding the scheduling, type, or
other aspects of primary or secondary copy or other operations,
mappings of particular information management users or user
accounts to certain computing devices or other components, etc.),
management tasks, media containerization, or other useful data. For
example, the storage manager 140 may use the index 150 to track
logical associations between media agents 144 and secondary storage
devices 108 and/or movement of data from primary storage devices
104 to secondary storage devices 108.
[0123] Administrators and other employees may be able to manually
configure and initiate certain information management operations on
an individual basis. But while this may be acceptable for some
recovery operations or other relatively less frequent tasks, it is
often not workable for implementing on-going organization-wide data
protection and management.
[0124] Thus, the information management system 100 may utilize
information management policies 148 for specifying and executing
information management operations (e.g., on an automated basis).
Generally, an information management policy 148 can include a data
structure or other information source that specifies a set of
parameters (e.g., criteria and rules) associated with storage or
other information management operations.
[0125] The storage manager database 146 may maintain the
information management policies 148 and associated data, although
the information management policies 148 can be stored in any
appropriate location. For instance, a storage policy may be stored
as metadata in a media agent database 152 or in a secondary storage
device 108 (e.g., as an archive copy) for use in restore operations
or other information management operations, depending on the
embodiment. Information management policies 148 are described
further below.
[0126] According to certain embodiments, the storage manager
database 146 comprises a relational database (e.g., an SQL
database) for tracking metadata, such as metadata associated with
secondary copy operations (e.g., what client computing devices 102
and corresponding data were protected). This and other metadata may
additionally be stored in other locations, such as at the secondary
storage computing devices 106 or on the secondary storage devices
108, allowing data recovery without the use of the storage manager
140.
[0127] As shown, the storage manager 140 may include a jobs agent
156, a user interface 158, and a management agent 154, all of which
may be implemented as interconnected software modules or
application programs.
[0128] The jobs agent 156 in some embodiments initiates, controls,
and/or monitors the status of some or all storage or other
information management operations previously performed, currently
being performed, or scheduled to be performed by the information
management system 100. For instance, the jobs agent 156 may access
information management policies 148 to determine when and how to
initiate and control secondary copy and other information
management operations, as will be discussed further.
[0129] The user interface 158 may include information processing
and display software, such as a graphical user interface ("GUI"),
an application program interface ("API"), or other interactive
interface through which users and system processes can retrieve
information about the status of information management operations
(e.g., storage operations) or issue instructions to the information
management system 100 and its constituent components.
[0130] The storage manager 140 may also track information that
permits it to select, designate, or otherwise identify content
indices, deduplication databases, or similar databases or resources
or data sets within its information management cell (or another
cell) to be searched in response to certain queries. Such queries
may be entered by the user via interaction with the user interface
158.
[0131] Via the user interface 158, users may optionally issue
instructions to the components in the information management system
100 regarding performance of storage and recovery operations. For
example, a user may modify a schedule concerning the number of
pending secondary copy operations. As another example, a user may
employ the GUI to view the status of pending storage operations or
to monitor the status of certain components in the information
management system 100 (e.g., the amount of capacity left in a
storage device).
[0132] In general, the management agent 154 allows multiple
information management systems 100 to communicate with one another.
For example, the information management system 100 in some cases
may be one information management subsystem or "cell" of a network
of multiple cells adjacent to one another or otherwise logically
related in a WAN or LAN. With this arrangement, the cells may be
connected to one another through respective management agents
154.
[0133] For instance, the management agent 154 can provide the
storage manager 140 with the ability to communicate with other
components within the information management system 100 (and/or
other cells within a larger information management system) via
network protocols and application programming interfaces ("APIs")
including, e.g., HTTP, HTTPS, FTP, REST, virtualization software
APIs, cloud service provider APIs, and hosted service provider
APIs. Inter-cell communication and hierarchy is described in
greater detail in U.S. Pat. No. 7,035,880, which is incorporated by
reference herein.
[0134] Data Agents
[0135] As discussed, a variety of different types of applications
110 can reside on a given client computing device 102, including
operating systems, database applications, e-mail applications, and
virtual machines, just to name a few. And, as part of the as part
of the process of creating and restoring secondary copies 116, the
client computing devices 102 may be tasked with processing and
preparing the primary data 112 from these various different
applications 110. Moreover, the nature of the
processing/preparation can differ across clients and application
types, e.g., due to inherent structural and formatting differences
between applications 110.
[0136] The one or more data agent(s) 142 are therefore
advantageously configured in some embodiments to assist in the
performance of information management operations based on the type
of data that is being protected, at a client-specific and/or
application-specific level.
[0137] The data agent 142 may be a software module or component
that is generally responsible for managing, initiating, or
otherwise assisting in the performance of information management
operations. For instance, the data agent 142 may take part in
performing data storage operations such as the copying, archiving,
migrating, replicating of primary data 112 stored in the primary
storage device(s) 104. The data agent 142 may receive control
information from the storage manager 140, such as commands to
transfer copies of data objects, metadata, and other payload data
to the media agents 144.
[0138] In some embodiments, a data agent 142 may be distributed
between the client computing device 102 and storage manager 140
(and any other intermediate components) or may be deployed from a
remote location or its functions approximated by a remote process
that performs some or all of the functions of data agent 142. In
addition, a data agent 142 may perform some functions provided by a
media agent 144, e.g., encryption and deduplication.
[0139] As indicated, each data agent 142 may be specialized for a
particular application 110, and the system can employ multiple data
agents 142, each of which may backup, migrate, and recover data
associated with a different application 110. For instance,
different individual data agents 142 may be designed to handle
Microsoft Exchange data, Lotus Notes data, Microsoft Windows file
system data, Microsoft Active Directory Objects data, SQL Server
data, SharePoint data, Oracle database data, SAP database data,
virtual machines and/or associated data, and other types of
data.
[0140] A file system data agent, for example, may handle data files
and/or other file system information. If a client computing device
102 has two or more types of data, one data agent 142 may be used
for each data type to copy, archive, migrate, and restore the
client computing device 102 data. For example, to backup, migrate,
and restore all of the data on a Microsoft Exchange server, the
client computing device 102 may use one Microsoft Exchange Mailbox
data agent 142 to backup the Exchange mailboxes, one Microsoft
Exchange Database data agent 142 to backup the Exchange databases,
one Microsoft Exchange Public Folder data agent 142 to backup the
Exchange Public Folders, and one Microsoft Windows File System data
agent 142 to backup the file system of the client computing device
102. In such embodiments, these data agents 142 may be treated as
four separate data agents 142 even though they reside on the same
client computing device 102.
[0141] Other embodiments may employ one or more generic data agents
142 that can handle and process data from two or more different
applications 110, or that can handle and process multiple data
types, instead of or in addition to using specialized data agents
142. For example, one generic data agent 142 may be used to back
up, migrate and restore Microsoft Exchange Mailbox data and
Microsoft Exchange Database data while another generic data agent
may handle Microsoft Exchange Public Folder data and Microsoft
Windows File System data.
[0142] Each data agent 142 may be configured to access data and/or
metadata stored in the primary storage device(s) 104 associated
with the data agent 142 and process the data as appropriate. For
example, during a secondary copy operation, the data agent 142 may
arrange or assemble the data and metadata into one or more files
having a certain format (e.g., a particular backup or archive
format) before transferring the file(s) to a media agent 144 or
other component. The file(s) may include a list of files or other
metadata. Each data agent 142 can also assist in restoring data or
metadata to primary storage devices 104 from a secondary copy 116.
For instance, the data agent 142 may operate in conjunction with
the storage manager 140 and one or more of the media agents 144 to
restore data from secondary storage device(s) 108.
[0143] Media Agents
[0144] As indicated above with respect to FIG. 1A, off-loading
certain responsibilities from the client computing devices 102 to
intermediary components such as the media agent(s) 144 can provide
a number of benefits including improved client computing device 102
operation, faster secondary copy operation performance, and
enhanced scalability. As one specific example which will be
discussed below in further detail, the media agent 144 can act as a
local cache of copied data and/or metadata that it has stored to
the secondary storage device(s) 108, providing improved restore
capabilities.
[0145] Generally speaking, a media agent 144 may be implemented as
a software module that manages, coordinates, and facilitates the
transmission of data, as directed by the storage manager 140,
between a client computing device 102 and one or more secondary
storage devices 108. Whereas the storage manager 140 controls the
operation of the information management system 100, the media agent
144 generally provides a portal to secondary storage devices
108.
[0146] Media agents 144 can comprise logically and/or physically
separate nodes in the information management system 100 (e.g.,
separate from the client computing devices 102, storage manager
140, and/or secondary storage devices 108). In addition, each media
agent 144 may reside on a dedicated secondary storage computing
device 106 in some cases, while in other embodiments a plurality of
media agents 144 reside on the same secondary storage computing
device 106.
[0147] A media agent 144 (and corresponding media agent database
152) may be considered to be "associated with" a particular
secondary storage device 108 if that media agent 144 is capable of
one or more of: routing and/or storing data to the particular
secondary storage device 108, coordinating the routing and/or
storing of data to the particular secondary storage device 108,
retrieving data from the particular secondary storage device 108,
and coordinating the retrieval of data from a particular secondary
storage device 108.
[0148] While media agent(s) 144 are generally associated with one
or more secondary storage devices 108, the media agents 144 in
certain embodiments are physically separate from the secondary
storage devices 108. For instance, the media agents 144 may reside
on secondary storage computing devices 106 having different
housings or packages than the secondary storage devices 108. In one
example, a media agent 144 resides on a first server computer and
is in communication with a secondary storage device(s) 108 residing
in a separate, rack-mounted RAID-based system.
[0149] In operation, a media agent 144 associated with a particular
secondary storage device 108 may instruct the secondary storage
device 108 (e.g., a tape library) to use a robotic arm or other
retrieval means to load or eject a certain storage media, and to
subsequently archive, migrate, or retrieve data to or from that
media, e.g., for the purpose of restoring the data to a client
computing device 102. The media agent 144 may communicate with a
secondary storage device 108 via a suitable communications link,
such as a SCSI or Fiber Channel link.
[0150] As shown, each media agent 144 may maintain an associated
media agent database 152. The media agent database 152 may be
stored in a disk or other storage device (not shown) that is local
to the secondary storage computing device 106 on which the media
agent 144 resides. In other cases, the media agent database 152 is
stored remotely from the secondary storage computing device
106.
[0151] The media agent database 152 can include, among other
things, an index 153 including data generated during secondary copy
operations and other storage or information management operations.
The index 153 provides a media agent 144 or other component with a
fast and efficient mechanism for locating secondary copies 116 or
other data stored in the secondary storage devices 108. In one
configuration, a storage manager index 150 or other data structure
may store data associating a client computing device 102 with a
particular media agent 144 and/or secondary storage device 108, as
specified in a storage policy. A media agent index 153 or other
data structure associated with the particular media agent 144 may
in turn include information about the stored data.
[0152] For instance, for each secondary copy 116, the index 153 may
include metadata such as a list of the data objects (e.g.,
files/subdirectories, database objects, mailbox objects, etc.), a
path to the secondary copy 116 on the corresponding secondary
storage device 108, location information indicating where the data
objects are stored in the secondary storage device 108, when the
data objects were created or modified, etc. Thus, the index 153
includes metadata associated with the secondary copies 116 that is
readily available for use in storage operations and other
activities without having to be first retrieved from the secondary
storage device 108. In yet further embodiments, some or all of the
data in the index 153 may instead or additionally be stored along
with the data in a secondary storage device 108, e.g., with a copy
of the index 153.
[0153] Because the index 153 maintained in the database 152 may
operate as a cache, it can also be referred to as an index cache.
In such cases, information stored in the index cache 153 typically
comprises data that reflects certain particulars about storage
operations that have occurred relatively recently. After some
triggering event, such as after a certain period of time elapses,
or the index cache 153 reaches a particular size, the index cache
153 may be copied or migrated to a secondary storage device(s) 108.
This information may need to be retrieved and uploaded back into
the index cache 153 or otherwise restored to a media agent 144 to
facilitate retrieval of data from the secondary storage device(s)
108. In some embodiments, the cached information may include format
or containerization information related to archives or other files
stored on the storage device(s) 108. In this manner, the index
cache 153 allows for accelerated restores.
[0154] In some alternative embodiments the media agent 144
generally acts as a coordinator or facilitator of storage
operations between client computing devices 102 and corresponding
secondary storage devices 108, but does not actually write the data
to the secondary storage device 108. For instance, the storage
manager 140 (or the media agent 144) may instruct a client
computing device 102 and secondary storage device 108 to
communicate with one another directly. In such a case the client
computing device 102 transmits the data directly to the secondary
storage device 108 according to the received instructions, and vice
versa. In some such cases, the media agent 144 may still receive,
process, and/or maintain metadata related to the storage
operations. Moreover, in these embodiments, the payload data can
flow through the media agent 144 for the purposes of populating the
index cache 153 maintained in the media agent database 152, but not
for writing to the secondary storage device 108.
[0155] The media agent 144 and/or other components such as the
storage manager 140 may in some cases incorporate additional
functionality, such as data classification, content indexing,
deduplication, encryption, compression, and the like. Further
details regarding these and other functions are described
below.
[0156] Distributed, Scalable Architecture
[0157] As described, certain functions of the information
management system 100 can be distributed amongst various physical
and/or logical components in the system. For instance, one or more
of the storage manager 140, data agents 142, and media agents 144
may reside on computing devices that are physically separate from
one another. This architecture can provide a number of
benefits.
[0158] For instance, hardware and software design choices for each
distributed component can be targeted to suit its particular
function. The secondary computing devices 106 on which the media
agents 144 reside can be tailored for interaction with associated
secondary storage devices 108 and provide fast index cache
operation, among other specific tasks. Similarly, the client
computing device(s) 102 can be selected to effectively service the
applications 110 residing thereon, in order to efficiently produce
and store primary data 112.
[0159] Moreover, in some cases, one or more of the individual
components in the information management system 100 can be
distributed to multiple, separate computing devices. As one
example, for large file systems where the amount of data stored in
the storage management database 146 is relatively large, the
management database 146 may be migrated to or otherwise reside on a
specialized database server (e.g., an SQL server) separate from a
server that implements the other functions of the storage manager
140. This configuration can provide added protection because the
database 146 can be protected with standard database utilities
(e.g., SQL log shipping or database replication) independent from
other functions of the storage manager 140. The database 146 can be
efficiently replicated to a remote site for use in the event of a
disaster or other data loss incident at the primary site. Or the
database 146 can be replicated to another computing device within
the same site, such as to a higher performance machine in the event
that a storage manager host device can no longer service the needs
of a growing information management system 100.
[0160] The distributed architecture also provides both scalability
and efficient component utilization. FIG. 1D shows an embodiment of
the information management system 100 including a plurality of
client computing devices 102 and associated data agents 142 as well
as a plurality of secondary storage computing devices 106 and
associated media agents 144.
[0161] Additional components can be added or subtracted based on
the evolving needs of the information management system 100. For
instance, depending on where bottlenecks are identified,
administrators can add additional client computing devices 102,
secondary storage devices 106 (and corresponding media agents 144),
and/or secondary storage devices 108.
[0162] Moreover, each client computing device 102 in some
embodiments can communicate with any of the media agents 144, e.g.,
as directed by the storage manager 140. And each media agent 144
may be able to communicate with any of the secondary storage
devices 108, e.g., as directed by the storage manager 140. Thus,
operations can be routed to the secondary storage devices 108 in a
dynamic and highly flexible manner. Further examples of scalable
systems capable of dynamic storage operations are provided in U.S.
Pat. No. 7,246,207, which is incorporated by reference herein.
[0163] In alternative configurations, certain components are not
distributed and may instead reside and execute on the same
computing device. For example, in some embodiments one or more data
agents 142 and the storage manager 140 reside on the same client
computing device 102. In another embodiment, one or more data
agents 142 and one or more media agents 144 reside on a single
computing device.
Exemplary Types of Information Management Operations
[0164] In order to protect and leverage stored data, the
information management system 100 can be configured to perform a
variety of information management operations. As will be described,
these operations can generally include secondary copy and other
data movement operations, processing and data manipulation
operations, and management operations.
[0165] Data Movement Operations
[0166] Data movement operations according to certain embodiments
are generally operations that involve the copying or migration of
data (e.g., payload data) between different locations in the
information management system 100. For example, data movement
operations can include operations in which stored data is copied,
migrated, or otherwise transferred from primary storage device(s)
104 to secondary storage device(s) 108, from secondary storage
device(s) 108 to different secondary storage device(s) 108, or from
primary storage device(s) 104 to different primary storage
device(s) 104.
[0167] Data movement operations can include by way of example,
backup operations, archive operations, information lifecycle
management operations such as hierarchical storage management
operations, replication operations (e.g., continuous data
replication operations), snapshot operations, deduplication
operations, single-instancing operations, auxiliary copy
operations, and the like. As will be discussed, some of these
operations involve the copying, migration or other movement of
data, without actually creating multiple, distinct copies.
Nonetheless, some or all of these operations are referred to as
"copy" operations for simplicity.
[0168] Backup Operations
[0169] A backup operation creates a copy of primary data 112 at a
particular point in time. Each subsequent backup copy may be
maintained independently of the first. Further, a backup copy in
some embodiments is stored in a backup format. This can be in
contrast to the version in primary data 112 from which the backup
copy is derived, and which may instead be stored in a native format
of the source application(s) 110. In various cases, backup copies
can be stored in a format in which the data is compressed,
encrypted, deduplicated, and/or otherwise modified from the
original application format. For example, a backup copy may be
stored in a backup format that facilitates compression and/or
efficient long-term storage.
[0170] Backup copies can have relatively long retention periods as
compared to primary data 112, and may be stored on media with
slower retrieval times than primary data 112 and certain other
types of secondary copies 116. On the other hand, backups may have
relatively shorter retention periods than some other types of
secondary copies 116, such as archive copies (described below).
Backups may sometimes be stored at on offsite location.
[0171] Backup operations can include full, synthetic or incremental
backups. A full backup in some embodiments is generally a complete
image of the data to be protected. However, because full backup
copies can consume a relatively large amount of storage, it can be
useful to use a full backup copy as a baseline and only store
changes relative to the full backup copy for subsequent backup
copies.
[0172] For instance, a differential backup operation (or cumulative
incremental backup operation) tracks and stores changes that have
occurred since the last full backup. Differential backups can grow
quickly in size, but can provide relatively efficient restore times
because a restore can be completed in some cases using only the
full backup copy and the latest differential copy.
[0173] An incremental backup operation generally tracks and stores
changes since the most recent backup copy of any type, which can
greatly reduce storage utilization. In some cases, however, restore
times can be relatively long in comparison to full or differential
backups because completing a restore operation may involve
accessing a full backup in addition to multiple incremental
backups.
[0174] Any of the above types of backup operations can be at the
file-level, e.g., where the information management system 100
generally tracks changes to files at the file-level, and includes
copies of files in the backup copy. In other cases, block-level
backups are employed, where files are broken into constituent
blocks, and changes are tracked at the block-level. Upon restore,
the information management system 100 reassembles the blocks into
files in a transparent fashion.
[0175] Far less data may actually be transferred and copied to the
secondary storage devices 108 during a block-level copy than during
a file-level copy, resulting in faster execution times. However,
when restoring a block-level copy, the process of locating
constituent blocks can sometimes result in longer restore times as
compared to file-level backups. Similar to backup operations, the
other types of secondary copy operations described herein can also
be implemented at either the file-level or the block-level.
[0176] Archive Operations
[0177] Because backup operations generally involve maintaining a
version of the copied data in primary data 112 and also maintaining
backup copies in secondary storage device(s) 108, they can consume
significant storage capacity. To help reduce storage consumption,
an archive operation according to certain embodiments creates a
secondary copy 116 by both copying and removing source data. Or,
seen another way, archive operations can involve moving some or all
of the source data to the archive destination. Thus, data
satisfying criteria for removal (e.g., data of a threshold age or
size) from the source copy may be removed from source storage.
Archive copies are sometimes stored in an archive format or other
non-native application format. The source data may be primary data
112 or a secondary copy 116, depending on the situation. As with
backup copies, archive copies can be stored in a format in which
the data is compressed, encrypted, deduplicated, and/or otherwise
modified from the original application format.
[0178] In addition, archive copies may be retained for relatively
long periods of time (e.g., years) and, in some cases, are never
deleted. Archive copies are generally retained for longer periods
of time than backup copies, for example. In certain embodiments,
archive copies may be made and kept for extended periods in order
to meet compliance regulations.
[0179] Moreover, when primary data 112 is archived, in some cases
the archived primary data 112 or a portion thereof is deleted when
creating the archive copy. Thus, archiving can serve the purpose of
freeing up space in the primary storage device(s) 104. Similarly,
when a secondary copy 116 is archived, the secondary copy 116 may
be deleted, and an archive copy can therefore serve the purpose of
freeing up space in secondary storage device(s) 108. In contrast,
source copies often remain intact when creating backup copies.
[0180] Snapshot Operations
[0181] Snapshot operations can provide a relatively lightweight,
efficient mechanism for protecting data. From an end-user
viewpoint, a snapshot may be thought of as an "instant" image of
the primary data 112 at a given point in time. In one embodiment, a
snapshot may generally capture the directory structure of an object
in primary data 112 such as a file or volume or other data set at a
particular moment in time and may also preserve file attributes and
contents. A snapshot in some cases is created relatively quickly,
e.g., substantially instantly, using a minimum amount of file
space, but may still function as a conventional file system
backup.
[0182] A snapshot copy in many cases can be made quickly and
without significantly impacting primary computing resources because
large amounts of data need not be copied or moved. In some
embodiments, a snapshot may exist as a virtual file system,
parallel to the actual file system. Users in some cases gain
read-only access to the record of files and directories of the
snapshot. By electing to restore primary data 112 from a snapshot
taken at a given point in time, users may also return the current
file system to the state of the file system that existed when the
snapshot was taken.
[0183] Some types of snapshots do not actually create another
physical copy of all the data as it existed at the particular point
in time, but may simply create pointers that are able to map files
and directories to specific memory locations (e.g., disk blocks)
where the data resides, as it existed at the particular point in
time. For example, a snapshot copy may include a set of pointers
derived from the file system or an application. Each pointer points
to a respective stored data block, so collectively, the set of
pointers reflect the storage location and state of the data object
(e.g., file(s) or volume(s) or data set(s)) at a particular point
in time when the snapshot copy was created.
[0184] In some embodiments, once a snapshot has been taken,
subsequent changes to the file system typically do not overwrite
the blocks in use at the time of the snapshot. Therefore, the
initial snapshot may use only a small amount of disk space needed
to record a mapping or other data structure representing or
otherwise tracking the blocks that correspond to the current state
of the file system. Additional disk space is usually required only
when files and directories are actually modified later.
Furthermore, when files are modified, typically only the pointers
which map to blocks are copied, not the blocks themselves. In some
embodiments, for example in the case of "copy-on-write" snapshots,
when a block changes in primary storage, the block is copied to
secondary storage or cached in primary storage before the block is
overwritten in primary storage. The snapshot mapping of file system
data is also updated to reflect the changed block(s) at that
particular point in time. In some other cases, a snapshot includes
a full physical copy of all or substantially all of the data
represented by the snapshot. Further examples of snapshot
operations are provided in U.S. Pat. No. 7,529,782, which is
incorporated by reference herein.
[0185] Replication Operations
[0186] Another type of secondary copy operation is a replication
operation. Some types of secondary copies 116 are used to
periodically capture images of primary data 112 at particular
points in time (e.g., backups, archives, and snapshots). However,
it can also be useful for recovery purposes to protect primary data
112 in a more continuous fashion, by replicating the primary data
112 substantially as changes occur. In some cases a replication
copy can be a mirror copy, for instance, where changes made to
primary data 112 are mirrored to another location (e.g., to
secondary storage device(s) 108). By copying each write operation
to the replication copy, two storage systems are kept synchronized
or substantially synchronized so that they are virtually identical
at approximately the same time. Where entire disk volumes are
mirrored, however, mirroring can require significant amount of
storage space and utilizes a large amount of processing
resources.
[0187] According to some embodiments storage operations are
performed on replicated data that represents a recoverable state,
or "known good state" of a particular application running on the
source system. For instance, in certain embodiments, known good
replication copies may be viewed as copies of primary data 112.
This feature allows the system to directly access, copy, restore,
backup or otherwise manipulate the replication copies as if the
data was the "live", primary data 112. This can reduce access time,
storage utilization, and impact on source applications 110, among
other benefits.
[0188] Based on known good state information, the information
management system 100 can replicate sections of application data
that represent a recoverable state rather than rote copying of
blocks of data. Examples of compatible replication operations
(e.g., continuous data replication) are provided in U.S. Pat. No.
7,617,262, which is incorporated by reference herein.
[0189] Deduplication/Simple-Instancing Operations
[0190] Another type of data movement operation is deduplication,
which is useful to reduce the amount of data within the system. For
instance, some or all of the above-described secondary storage
operations can involve deduplication in some fashion. New data is
read, broken down into blocks (e.g., sub-file level blocks) of a
selected granularity, compared with blocks that are already stored,
and only the new blocks are stored. Blocks that already exist are
represented as pointers to the already stored data.
[0191] In order to stream-line the comparison process, the
information management system 100 may calculate and/or store
signatures (e.g., hashes) corresponding to the individual data
blocks and compare the hashes instead of comparing entire data
blocks. In some cases, only a single instance of each element is
stored, and deduplication operations may therefore be referred to
interchangeably as "single-instancing" operations. Depending on the
implementation, however, deduplication or single-instancing
operations can store more than one instance of certain data blocks,
but nonetheless significantly reduce data redundancy. Moreover,
single-instancing in some cases is distinguished from deduplication
as a process of analyzing and reducing data at the file level,
rather than the sub-file level.
[0192] Depending on the embodiment, deduplication blocks can be of
fixed or variable length. Using variable length blocks can provide
enhanced deduplication by responding to changes in the data stream,
but can involve complex processing. In some cases, the information
management system 100 utilizes a technique for dynamically aligning
deduplication blocks (e.g., fixed-length blocks) based on changing
content in the data stream, as described in U.S. Pat. Pub. No.
2012/0084269, which is incorporated by reference herein.
[0193] The information management system 100 can perform
deduplication in a variety of manners at a variety of locations in
the information management system 100. For instance, in some
embodiments, the information management system 100 implements
"target-side" deduplication by deduplicating data (e.g., secondary
copies 116) stored in the secondary storage devices 108. In some
such cases, the media agents 144 are generally configured to manage
the deduplication process. For instance, one or more of the media
agents 144 maintain a corresponding deduplication database that
stores deduplication information (e.g., datablock signatures).
Examples of such a configuration are provided in U.S. Pat. Pub. No.
2012/0150826, which is incorporated by reference herein.
Deduplication can also be performed on the "source-side" (or
"client-side"), e.g., to reduce the amount of traffic between the
media agents 144 and the client computing device(s) 102 and/or
reduce redundant data stored in the primary storage devices 104.
Examples of such deduplication techniques are provided in U.S. Pat.
Pub. No. 2012/0150818, which is incorporated by reference
herein.
[0194] Information Lifecycle Management and Hierarchical Storage
Management Operations
[0195] In some embodiments, files and other data over their
lifetime move from more expensive, quick access storage to less
expensive, slower access storage. Operations associated with moving
data through various tiers of storage are sometimes referred to as
information lifecycle management (ILM) operations.
[0196] One type of ILM operation is a hierarchical storage
management (HSM) operation. A HSM operation is generally an
operation for automatically moving data between classes of storage
devices, such as between high-cost and low-cost storage devices.
For instance, an HSM operation may involve movement of data from
primary storage devices 104 to secondary storage devices 108, or
between tiers of secondary storage devices 108. With each tier, the
storage devices may be progressively relatively cheaper, have
relatively slower access/restore times, etc. For example, movement
of data between tiers may occur as data becomes less important over
time.
[0197] In some embodiments, an HSM operation is similar to an
archive operation in that creating an HSM copy may (though not
always) involve deleting some of the source data. For example, an
HSM copy may include data from primary data 112 or a secondary copy
116 that is larger than a given size threshold or older than a
given age threshold and that is stored in a backup format.
[0198] Often, and unlike some types of archive copies, HSM data
that is removed or aged from the source copy is replaced by a
logical reference pointer or stub. The reference pointer or stub
can be stored in the primary storage device 104 to replace the
deleted data in primary data 112 (or other source copy) and to
point to or otherwise indicate the new location in a secondary
storage device 108.
[0199] According to one example, files are generally moved between
higher and lower cost storage depending on how often the files are
accessed. When a user requests access to the HSM data that has been
removed or migrated, the information management system 100 uses the
stub to locate the data and often make recovery of the data appear
transparent, even though the HSM data may be stored at a location
different from the remaining source data. The stub may also include
some metadata associated with the corresponding data, so that a
file system and/or application can provide some information about
the data object and/or a limited-functionality version (e.g., a
preview) of the data object.
[0200] An HSM copy may be stored in a format other than the native
application format (e.g., where the data is compressed, encrypted,
deduplicated, and/or otherwise modified from the original
application format). In some cases, copies which involve the
removal of data from source storage and the maintenance of stub or
other logical reference information on source storage may be
referred to generally as "on-line archive copies". On the other
hand, copies which involve the removal of data from source storage
without the maintenance of stub or other logical reference
information on source storage may be referred to as "off-line
archive copies".
[0201] Auxiliary Copy and Disaster Recovery Operations
[0202] An auxiliary copy is generally a copy operation in which a
copy is created of an existing secondary copy 116. For instance, an
initial or "primary" secondary copy 116 may be generated using or
otherwise be derived from primary data 112, whereas an auxiliary
copy is generated from the initial secondary copy 116. Auxiliary
copies can be used to create additional standby copies of data and
may reside on different secondary storage devices 108 than initial
secondary copies 116. Thus, auxiliary copies can be used for
recovery purposes if initial secondary copies 116 become
unavailable. Exemplary compatible auxiliary copy techniques are
described in further detail in U.S. Pat. No. 8,230,195, which is
incorporated by reference herein.
[0203] The information management system 100 may also perform
disaster recovery operations that make or retain disaster recovery
copies, often as secondary, high-availability disk copies. The
information management system 100 may create secondary disk copies
and store the copies at disaster recovery locations using auxiliary
copy or replication operations, such as continuous data replication
technologies. Depending on the particular data protection goals,
disaster recovery locations can be remote from the client computing
devices 102 and primary storage devices 104, remote from some or
all of the secondary storage devices 108, or both.
[0204] Data Processing and Manipulation Operations
[0205] As indicated, the information management system 100 can also
be configured to implement certain data manipulation operations,
which according to certain embodiments are generally operations
involving the processing or modification of stored data. Some data
manipulation operations include content indexing operations and
classification operations can be useful in leveraging the data
under management to provide enhanced search and other features.
Other data manipulation operations such as compression and
encryption can provide data reduction and security benefits,
respectively.
[0206] Data manipulation operations can be different than data
movement operations in that they do not necessarily involve the
copying, migration or other transfer of data (e.g., primary data
112 or secondary copies 116) between different locations in the
system. For instance, data manipulation operations may involve
processing (e.g., offline processing) or modification of already
stored primary data 112 and/or secondary copies 116. However, in
some embodiments data manipulation operations are performed in
conjunction with data movement operations. As one example, the
information management system 100 may encrypt data while performing
an archive operation.
[0207] Content Indexing
[0208] In some embodiments, the information management system 100
"content indexes" data stored within the primary data 112 and/or
secondary copies 116, providing enhanced search capabilities for
data discovery and other purposes. The content indexing can be used
to identify files or other data objects having pre-defined content
(e.g., user-defined keywords or phrases), metadata (e.g., email
metadata such as "to", "from", "cc", "bcc", attachment name,
received time, etc.).
[0209] The information management system 100 generally organizes
and catalogues the results in a content index, which may be stored
within the media agent database 152, for example. The content index
can also include the storage locations of (or pointer references
to) the indexed data in the primary data 112 or secondary copies
116, as appropriate. The results may also be stored, in the form of
a content index database or otherwise, elsewhere in the information
management system 100 (e.g., in the primary storage devices 104, or
in the secondary storage device 108). Such index data provides the
storage manager 140 or another component with an efficient
mechanism for locating primary data 112 and/or secondary copies 116
of data objects that match particular criteria.
[0210] For instance, search criteria can be specified by a user
through user interface 158 of the storage manager 140. In some
cases, the information management system 100 analyzes data and/or
metadata in secondary copies 116 to create an "off-line" content
index, without significantly impacting the performance of the
client computing devices 102. Depending on the embodiment, the
system can also implement "on-line" content indexing, e.g., of
primary data 112. Examples of compatible content indexing
techniques are provided in U.S. Pat. No. 8,170,995, which is
incorporated by reference herein.
[0211] Classification Operations--Metabase
[0212] In order to help leverage the data stored in the information
management system 100, one or more components can be configured to
scan data and/or associated metadata for classification purposes to
populate a metabase of information. Such scanned, classified data
and/or metadata may be included in a separate database and/or on a
separate storage device from primary data 112 (and/or secondary
copies 116), such that metabase related operations do not
significantly impact performance on other components in the
information management system 100.
[0213] In other cases, the metabase(s) may be stored along with
primary data 112 and/or secondary copies 116. Files or other data
objects can be associated with user-specified identifiers (e.g.,
tag entries) in the media agent 144 (or other indices) to
facilitate searches of stored data objects. Among a number of other
benefits, the metabase can also allow efficient, automatic
identification of files or other data objects to associate with
secondary copy or other information management operations (e.g., in
lieu of scanning an entire file system). Examples of compatible
metabases and data classification operations are provided in U.S.
Pat. Nos. 8,229,954 and 7,747,579, which are incorporated by
reference herein.
[0214] Encryption Operations
[0215] The information management system 100 in some cases is
configured to process data (e.g., files or other data objects,
secondary copies 116, etc.), according to an appropriate encryption
algorithm (e.g., Blowfish, Advanced Encryption Standard [AES],
Triple Data Encryption Standard [3-DES], etc.) to limit access and
provide data security in the information management system 100.
[0216] The information management system 100 in some cases encrypts
the data at the client level, such that the client computing
devices 102 (e.g., the data agents 142) encrypt the data prior to
forwarding the data to other components, e.g., before sending the
data media agents 144 during a secondary copy operation. In such
cases, the client computing device 102 may maintain or have access
to an encryption key or passphrase for decrypting the data upon
restore. Encryption can also occur when creating copies of
secondary copies, e.g., when creating auxiliary copies. In yet
further embodiments, the secondary storage devices 108 can
implement built-in, high performance hardware encryption.
[0217] Management Operations
[0218] Certain embodiments leverage the integrated, ubiquitous
nature of the information management system 100 to provide useful
system-wide management functions. As two non-limiting examples, the
information management system 100 can be configured to implement
operations management and e-discovery functions.
[0219] Operations management can generally include monitoring and
managing the health and performance of information management
system 100 by, without limitation, performing error tracking,
generating granular storage/performance metrics (e.g., job
success/failure information, deduplication efficiency, etc.),
generating storage modeling and costing information, and the
like.
[0220] Such information can be provided to users via the user
interface 158 in a single, integrated view. For instance, the
integrated user interface 158 can include an option to show a
"virtual view" of the system that graphically depicts the various
components in the system using appropriate icons. The operations
management functionality can facilitate planning and
decision-making. For example, in some embodiments, a user may view
the status of some or all jobs as well as the status of each
component of the information management system 100. Users may then
plan and make decisions based on this data. For instance, a user
may view high-level information regarding storage operations for
the information management system 100, such as job status,
component status, resource status (e.g., network pathways, etc.),
and other information. The user may also drill down or use other
means to obtain more detailed information regarding a particular
component, job, or the like.
[0221] In some cases the information management system 100 alerts a
user such as a system administrator when a particular resource is
unavailable or congested. For example, a particular primary storage
device 104 or secondary storage device 108 might be full or require
additional capacity. Or a component may be unavailable due to
hardware failure, software problems, or other reasons. In response,
the information management system 100 may suggest solutions to such
problems when they occur (or provide a warning prior to
occurrence). For example, the storage manager 140 may alert the
user that a secondary storage device 108 is full or otherwise
congested. The storage manager 140 may then suggest, based on job
and data storage information contained in its database 146, an
alternate secondary storage device 108.
[0222] Other types of corrective actions may include suggesting an
alternate data path to a particular primary or secondary storage
device 104, 108, or dividing data to be stored among various
available primary or secondary storage devices 104, 108 as a load
balancing measure or to otherwise optimize storage or retrieval
time. Such suggestions or corrective actions may be performed
automatically, if desired. Further examples of some compatible
operations management techniques and of interfaces providing an
integrated view of an information management system are provided in
U.S. Pat. No. 7,343,453, which is incorporated by reference herein.
In some embodiments, the storage manager 140 implements the
operations management functions described herein.
[0223] The information management system 100 can also be configured
to perform system-wide e-discovery operations in some embodiments.
In general, e-discovery operations provide a unified collection and
search capability for data in the system, such as data stored in
the secondary storage devices 108 (e.g., backups, archives, or
other secondary copies 116). For example, the information
management system 100 may construct and maintain a virtual
repository for data stored in the information management system 100
that is integrated across source applications 110, different
storage device types, etc. According to some embodiments,
e-discovery utilizes other techniques described herein, such as
data classification and/or content indexing.
Information Management Policies
[0224] As indicated previously, an information management policy
148 can include a data structure or other information source that
specifies a set of parameters (e.g., criteria and rules) associated
with secondary copy or other information management operations.
[0225] One type of information management policy 148 is a storage
policy. According to certain embodiments, a storage policy
generally comprises a logical container that defines (or includes
information sufficient to determine) one or more of the following
items: (1) what data will be associated with the storage policy;
(2) a destination to which the data will be stored; (3) datapath
information specifying how the data will be communicated to the
destination; (4) the type of storage operation to be performed; and
(5) retention information specifying how long the data will be
retained at the destination.
[0226] Data associated with a storage policy can be logically
organized into groups, which can be referred to as "sub-clients". A
sub-client may represent static or dynamic associations of portions
of a data volume. Sub-clients may represent mutually exclusive
portions. Thus, in certain embodiments, a portion of data may be
given a label and the association is stored as a static entity in
an index, database or other storage location.
[0227] Sub-clients may also be used as an effective administrative
scheme of organizing data according to data type, department within
the enterprise, storage preferences, or the like. Depending on the
configuration, sub-clients can correspond to files, folders,
virtual machines, databases, etc. In one exemplary scenario, an
administrator may find it preferable to separate e-mail data from
financial data using two different sub-clients.
[0228] A storage policy can define where data is stored by
specifying a target or destination storage device (or group of
storage devices). For instance, where the secondary storage device
108 includes a group of disk libraries, the storage policy may
specify a particular disk library for storing the sub-clients
associated with the policy. As another example, where the secondary
storage devices 108 include one or more tape libraries, the storage
policy may specify a particular tape library for storing the
sub-clients associated with the storage policy, and may also
specify a drive pool and a tape pool defining a group of tape
drives and a group of tapes, respectively, for use in storing the
sub-client data.
[0229] Datapath information can also be included in the storage
policy. For instance, the storage policy may specify network
pathways and components to utilize when moving the data to the
destination storage device(s). In some embodiments, the storage
policy specifies one or more media agents 144 for conveying data
(e.g., one or more sub-clients) associated with the storage policy
between the source (e.g., one or more host client computing devices
102) and destination (e.g., a particular target secondary storage
device 108).
[0230] A storage policy can also specify the type(s) of operations
associated with the storage policy, such as a backup, archive,
snapshot, auxiliary copy, or the like. Retention information can
specify how long the data will be kept, depending on organizational
needs (e.g., a number of days, months, years, etc.)
[0231] The information management policies 148 may also include one
or more scheduling policies specifying when and how often to
perform operations. Scheduling information may specify with what
frequency (e.g., hourly, weekly, daily, event-based, etc.) or under
what triggering conditions secondary copy or other information
management operations will take place. Scheduling policies in some
cases are associated with particular components, such as particular
sub-clients, client computing device 102, and the like. In one
configuration, a separate scheduling policy is maintained for
particular sub-clients on a client computing device 102. The
scheduling policy specifies that those sub-clients are to be moved
to secondary storage devices 108 every hour according to storage
policies associated with the respective sub-clients.
[0232] When adding a new client computing device 102,
administrators can manually configure information management
policies 148 and/or other settings, e.g., via the user interface
158. However, this can be an involved process resulting in delays,
and it may be desirable to begin data protecting operations
quickly.
[0233] Thus, in some embodiments, the information management system
100 automatically applies a default configuration to client
computing device 102. As one example, when a data agent(s) 142 is
installed on a client computing devices 102, the installation
script may register the client computing device 102 with the
storage manager 140, which in turn applies the default
configuration to the new client computing device 102. In this
manner, data protection operations can begin substantially
immediately. The default configuration can include a default
storage policy, for example, and can specify any appropriate
information sufficient to begin data protection operations. This
can include a type of data protection operation, scheduling
information, a target secondary storage device 108, data path
information (e.g., a particular media agent 144), and the like.
[0234] Other types of information management policies 148 are
possible. For instance, the information management policies 148 can
also include one or more audit or security policies. An audit
policy is a set of preferences, rules and/or criteria that protect
sensitive data in the information management system 100. For
example, an audit policy may define "sensitive objects" as files or
objects that contain particular keywords (e.g. "confidential," or
"privileged") and/or are associated with particular keywords (e.g.,
in metadata) or particular flags (e.g., in metadata identifying a
document or email as personal, confidential, etc.).
[0235] An audit policy may further specify rules for handling
sensitive objects. As an example, an audit policy may require that
a reviewer approve the transfer of any sensitive objects to a cloud
storage site, and that if approval is denied for a particular
sensitive object, the sensitive object should be transferred to a
local storage device 104 instead. To facilitate this approval, the
audit policy may further specify how a secondary storage computing
device 106 or other system component should notify a reviewer that
a sensitive object is slated for transfer.
[0236] In some implementations, the information management policies
148 may include one or more provisioning policies. A provisioning
policy can include a set of preferences, priorities, rules, and/or
criteria that specify how clients 102 (or groups thereof) may
utilize system resources, such as available storage on cloud
storage and/or network bandwidth. A provisioning policy specifies,
for example, data quotas for particular client computing devices
102 (e.g. a number of gigabytes that can be stored monthly,
quarterly or annually). The storage manager 140 or other components
may enforce the provisioning policy. For instance, the media agents
144 may enforce the policy when transferring data to secondary
storage devices 108. If a client computing device 102 exceeds a
quota, a budget for the client computing device 102 (or associated
department) is adjusted accordingly or an alert may trigger.
[0237] While the above types of information management policies 148
have been described as separate policies, one or more of these can
be generally combined into a single information management policy
148. For instance, a storage policy may also include or otherwise
be associated with one or more scheduling, audit, or provisioning
policies. Moreover, while storage policies are typically associated
with moving and storing data, other policies may be associated with
other types of information management operations. The following is
a non-exhaustive list of items the information management policies
148 may specify: [0238] schedules or other timing information,
e.g., specifying when and/or how often to perform information
management operations; [0239] the type of secondary copy 116 and/or
secondary copy format (e.g., snapshot, backup, archive, HSM, etc.);
[0240] a location or a class or quality of storage for storing
secondary copies 116 (e.g., one or more particular secondary
storage devices 108); [0241] preferences regarding whether and how
to encrypt, compress, deduplicate, or otherwise modify or transform
secondary copies 116; [0242] which system components and/or network
pathways (e.g., preferred media agents 144) should be used to
perform secondary storage operations; [0243] resource allocation
between different computing devices or other system components used
in performing information management operations (e.g., bandwidth
allocation, available storage capacity, etc.); [0244] whether and
how to synchronize or otherwise distribute files or other data
objects across multiple computing devices or hosted services; and
[0245] retention information specifying the length of time primary
data 112 and/or secondary copies 116 should be retained, e.g., in a
particular class or tier of storage devices, or within the
information management system 100.
[0246] Policies can additionally specify or depend on a variety of
historical or current criteria that may be used to determine which
rules to apply to a particular data object, system component, or
information management operation, such as: [0247] frequency with
which primary data 112 or a secondary copy 116 of a data object or
metadata has been or is predicted to be used, accessed, or
modified; [0248] time-related factors (e.g., aging information such
as time since the creation or modification of a data object);
[0249] deduplication information (e.g., hashes, data blocks,
deduplication block size, deduplication efficiency or other
metrics); [0250] an estimated or historic usage or cost associated
with different components (e.g., with secondary storage devices
108); [0251] the identity of users, applications 110, client
computing devices 102 and/or other computing devices that created,
accessed, modified, or otherwise utilized primary data 112 or
secondary copies 116; [0252] a relative sensitivity (e.g.,
confidentiality) of a data object, e.g., as determined by its
content and/or metadata; [0253] the current or historical storage
capacity of various storage devices; [0254] the current or
historical network capacity of network pathways connecting various
components within the storage operation cell; [0255] access control
lists or other security information; and [0256] the content of a
particular data object (e.g., its textual content) or of metadata
associated with the data object.
Exemplary Storage Policy and Secondary Storage Operations
[0257] FIG. 1E shows a data flow data diagram depicting performance
of storage operations by an embodiment of an information management
system 100, according to an exemplary data storage policy 148A. The
information management system 100 includes a storage manger 140, a
client computing device 102 having a file system data agent 142A
and an email data agent 142B residing thereon, a primary storage
device 104, two media agents 144A, 144B, and two secondary storage
devices 108A, 108B: a disk library 108A and a tape library 108B. As
shown, the primary storage device 104 includes primary data 112A,
112B associated with a file system sub-client and an email
sub-client, respectively.
[0258] As indicated by the dashed box, the second media agent 144B
and the tape library 108B are "off-site", and may therefore be
remotely located from the other components in the information
management system 100 (e.g., in a different city, office building,
etc.). In this manner, information stored on the tape library 108B
may provide protection in the event of a disaster or other
failure.
[0259] The file system sub-client and its associated primary data
112A in certain embodiments generally comprise information
generated by the file system and/or operating system of the client
computing device 102, and can include, for example, file system
data (e.g., regular files, file tables, mount points, etc.),
operating system data (e.g., registries, event logs, etc.), and the
like. The e-mail sub-client, on the other hand, and its associated
primary data 112B, include data generated by an e-mail client
application operating on the client computing device 102, and can
include mailbox information, folder information, emails,
attachments, associated database information, and the like. As
described above, the sub-clients can be logical containers, and the
data included in the corresponding primary data 112A, 112B may or
may not be stored contiguously.
[0260] The exemplary storage policy 148A includes a backup copy
rule set 160, a disaster recovery copy rule set 162, and a
compliance copy rule set 164. The backup copy rule set 160
specifies that it is associated with a file system sub-client 166
and an email sub-client 168. Each of these sub-clients 166, 168 are
associated with the particular client computing device 102. The
backup copy rule set 160 further specifies that the backup
operation will be written to the disk library 108A, and designates
a particular media agent 144A to convey the data to the disk
library 108A. Finally, the backup copy rule set 160 specifies that
backup copies created according to the rule set 160 are scheduled
to be generated on an hourly basis and to be retained for 30 days.
In some other embodiments, scheduling information is not included
in the storage policy 148A, and is instead specified by a separate
scheduling policy.
[0261] The disaster recovery copy rule set 162 is associated with
the same two sub-clients 166, 168. However, the disaster recovery
copy rule set 162 is associated with the tape library 108B, unlike
the backup copy rule set 160. Moreover, the disaster recovery copy
rule set 162 specifies that a different media agent 144B than the
media agent 144A associated with the backup copy rule set 160 will
be used to convey the data to the tape library 108B. As indicated,
disaster recovery copies created according to the rule set 162 will
be retained for 60 days, and will be generated on a daily basis.
Disaster recovery copies generated according to the disaster
recovery copy rule set 162 can provide protection in the event of a
disaster or other data-loss event that would affect the backup copy
116A maintained on the disk library 108A.
[0262] The compliance copy rule set 164 is only associated with the
email sub-client 166, and not the file system sub-client 168.
Compliance copies generated according to the compliance copy rule
set 164 will therefore not include primary data 112A from the file
system sub-client 166. For instance, the organization may be under
an obligation to store maintain copies of email data for a
particular period of time (e.g., 10 years) to comply with state or
federal regulations, while similar regulations do not apply to the
file system data. The compliance copy rule set 164 is associated
with the same tape library 108B and media agent 144B as the
disaster recovery copy rule set 162, although a different storage
device or media agent could be used in other embodiments. Finally,
the compliance copy rule set 164 specifies that copies generated
under the compliance copy rule set 164 will be retained for 10
years, and will be generated on a quarterly basis.
[0263] At step 1, the storage manager 140 initiates a backup
operation according to the backup copy rule set 160. For instance,
a scheduling service running on the storage manager 140 accesses
scheduling information from the backup copy rule set 160 or a
separate scheduling policy associated with the client computing
device 102, and initiates a backup copy operation on an hourly
basis. Thus, at the scheduled time slot the storage manager 140
sends instructions to the client computing device 102 to begin the
backup operation.
[0264] At step 2, the file system data agent 142A and the email
data agent 142B residing on the client computing device 102 respond
to the instructions received from the storage manager 140 by
accessing and processing the primary data 112A, 112B involved in
the copy operation from the primary storage device 104. Because the
operation is a backup copy operation, the data agent(s) 142A, 142B
may format the data into a backup format or otherwise process the
data.
[0265] At step 3, the client computing device 102 communicates the
retrieved, processed data to the first media agent 144A, as
directed by the storage manager 140, according to the backup copy
rule set 160. In some other embodiments, the information management
system 100 may implement a load-balancing, availability-based, or
other appropriate algorithm to select from the available set of
media agents 144A, 144B. Regardless of the manner the media agent
144A is selected, the storage manager 140 may further keep a record
in the storage manager database 140 of the association between the
selected media agent 144A and the client computing device 102
and/or between the selected media agent 144A and the backup copy
116A.
[0266] The target media agent 144A receives the data from the
client computing device 102, and at step 4 conveys the data to the
disk library 108A to create the backup copy 116A, again at the
direction of the storage manager 140 and according to the backup
copy rule set 160. The secondary storage device 108A can be
selected in other ways. For instance, the media agent 144A may have
a dedicated association with a particular secondary storage
device(s), or the storage manager 140 or media agent 144A may
select from a plurality of secondary storage devices, e.g.,
according to availability, using one of the techniques described in
U.S. Pat. No. 7,246,207, which is incorporated by reference
herein.
[0267] The media agent 144A can also update its index 153 to
include data and/or metadata related to the backup copy 116A, such
as information indicating where the backup copy 116A resides on the
disk library 108A, data and metadata for cache retrieval, etc.
After the 30 day retention period expires, the storage manager 140
instructs the media agent 144A to delete the backup copy 116A from
the disk library 108A.
[0268] At step 5, the storage manager 140 initiates the creation of
a disaster recovery copy 1166 according to the disaster recovery
copy rule set 162. For instance, at step 6, based on instructions
received from the storage manager 140 at step 5, the specified
media agent 144B retrieves the most recent backup copy 116A from
the disk library 108A.
[0269] At step 7, again at the direction of the storage manager 140
and as specified in the disaster recovery copy rule set 162, the
media agent 144B uses the retrieved data to create a disaster
recovery copy 116B on the tape library 108B. In some cases, the
disaster recovery copy 1166 is a direct, mirror copy of the backup
copy 116A, and remains in the backup format. In other embodiments,
the disaster recovery copy 116C may be generated in some other
manner, such as by using the primary data 112A, 1126 from the
storage device 104 as source data. The disaster recovery copy
operation is initiated once a day and the disaster recovery copies
116A are deleted after 60 days.
[0270] At step 8, the storage manager 140 initiates the creation of
a compliance copy 116C, according to the compliance copy rule set
164. For instance, the storage manager 140 instructs the media
agent 144B to create the compliance copy 116C on the tape library
108B at step 9, as specified in the compliance copy rule set 164.
In the example, the compliance copy 116C is generated using the
disaster recovery copy 116B. In other embodiments, the compliance
copy 116C is instead generated using either the primary data 112B
corresponding to the email sub-client or using the backup copy 116A
from the disk library 108A as source data. As specified, compliance
copies 116C are created quarterly, and are deleted after ten
years.
[0271] While not shown in FIG. 1E, at some later point in time, a
restore operation can be initiated involving one or more of the
secondary copies 116A, 1166, 116C. As one example, a user may
manually initiate a restore of the backup copy 116A by interacting
with the user interface 158 of the storage manager 140. The storage
manager 140 then accesses data in its index 150 (and/or the
respective storage policy 148A) associated with the selected backup
copy 116A to identify the appropriate media agent 144A and/or
secondary storage device 116A.
[0272] In other cases, a media agent may be selected for use in the
restore operation based on a load balancing algorithm, an
availability based algorithm, or other criteria. The selected media
agent 144A retrieves the data from the disk library 108A. For
instance, the media agent 144A may access its index 153 to identify
a location of the backup copy 116A on the disk library 108A, or may
access location information residing on the disk 108A itself.
[0273] When the backup copy 116A was recently created or accessed,
the media agent 144A accesses a cached version of the backup copy
116A residing in the media agent index 153, without having to
access the disk library 108A for some or all of the data. Once it
has retrieved the backup copy 116A, the media agent 144A
communicates the data to the source client computing device 102.
Upon receipt, the file system data agent 142A and the email data
agent 142B may unpackage (e.g., restore from a backup format to the
native application format) the data in the backup copy 116A and
restore the unpackaged data to the primary storage device 104.
Exemplary Secondary Copy Formatting
[0274] The formatting and structure of secondary copies 116 can
vary, depending on the embodiment. In some cases, secondary copies
116 are formatted as a series of logical data units or "chunks"
(e.g., 512 MB, 1 GB, 2 GB, 4 GB, or 8 GB chunks). This can
facilitate efficient communication and writing to secondary storage
devices 108, e.g., according to resource availability. For example,
a single secondary copy 116 may be written on a chunk-by-chunk
basis to a single secondary storage device 108 or across multiple
secondary storage devices 108. In some cases, users can select
different chunk sizes, e.g., to improve throughput to tape storage
devices.
[0275] Generally, each chunk can include a header and a payload.
The payload can include files (or other data units) or subsets
thereof included in the chunk, whereas the chunk header generally
includes metadata relating to the chunk, some or all of which may
be derived from the payload. For example, during a secondary copy
operation, the media agent 144, storage manager 140, or other
component may divide the associated files into chunks and generate
headers for each chunk by processing the constituent files.
[0276] The headers can include a variety of information such as
file identifier(s), volume(s), offset(s), or other information
associated with the payload data items, a chunk sequence number,
etc. Importantly, in addition to being stored with the secondary
copy 116 on the secondary storage device 108, the chunk headers can
also be stored to the index 153 of the associated media agent(s)
144 and/or the storage manager index 150. This is useful in some
cases for providing faster processing of secondary copies 116
during restores or other operations. In some cases, once a chunk is
successfully transferred to a secondary storage device 108, the
secondary storage device 108 returns an indication of receipt,
e.g., to the media agent 144 and/or storage manager 140, which may
update their respective indexes 150, 153 accordingly.
[0277] During restore, chunks may be processed (e.g., by the media
agent 144) according to the information in the chunk header to
reassemble the files. Additional information relating to chunks can
be found in U.S. Pat. No. 8,156,086, which is incorporated by
reference herein.
System Overview
[0278] FIG. 2 illustrates a block diagram of an exemplary networked
storage architecture compatible with embodiments described herein.
The system 200 is configured to perform storage operations on
electronic data in a computer network. As shown, the system
includes a storage manager 210 and one or more of the following: a
client 220, a data agent 240, a backup module 250, a shared storage
pool 260, a media agent 270, and a storage device 280. In addition,
the storage system can also include one or more index caches as
part of the media agent 270 and/or the storage manager 210. The
index caches can indicate logical associations between components
of the system, user preferences, management tasks, and other useful
data, as described in greater detail in application Ser. No.
10/818,749, now U.S. Pat. No. 7,246,207, issued Jul. 17, 2007,
herein incorporated by reference in its entirety.
[0279] As illustrated, the client computer 220 can be
communicatively coupled with an information store, and/or the
storage manager 210. The information store contains data associated
with the client 220, which can include primary copies of production
data generated by software applications executing on the client
220. The client 220 can also be in direct communication with the
media agent 270 and/or the storage device 280. All components of
the storage system 200 can be in direct communication with each
other or communicate indirectly via the client 220, the storage
manager 210, the media agent 270, or the like.
[0280] With further reference to FIG. 2, the client computer 220
(also generally referred to as a client) contains data in the
information store that can be backed up in and then restored from
the storage device 280. In an illustrative embodiment, the client
220 can correspond to a wide variety of computing devices including
personal computing devices, laptop computing devices, hand-held
computing devices, terminal computing devices, mobile devices,
wireless devices, various electronic devices, appliances and the
like. In an illustrative embodiment, the client 220 includes
necessary hardware and software components for establishing
communication with the other components of storage system 200. For
example, the client 220 can be equipped with networking equipment
and browser software applications that facilitate communication
with the rest of the components from storage system 200. Although
not illustrated in FIG. 2, each client 220 can also display a user
interface. The user interface can include various menus and fields
for entering storage and restore options. The user interface can
further present the results of any processing performed by the
storage manager 210 in an easy to understand format. For instance,
the storage manager 210 may host software that executes on the
storage manager 210 and generates the user interface, and the user
interface may be accessible using a display on a client 220 or
other computing device for interacting with the storage manager
210.
[0281] The client computing devices 220 are be remotely located
from one another in certain embodiments. Moreover, some or all of
the contributed storage resources 280 associated with a particular
client 220 may be physically local to the client 220, or in some
other cases, may be remotely located from the particular client
220. As one example, a first client computing device 220 (CLIENT 1)
may correspond to a desktop computer of a first user that is
located at the user's home, along with associated contributed
storage devices 280. A second client computing device 2 (CLIENT 2)
may correspond to a laptop computer of a second user, and the
physical location of the laptop may change depending on user's
travel habits. In one embodiment, while the location of the client
computing device 220 of the second user may change, the contributed
storage devices 280 associated with the second user, on the other
hand, may reside in a permanent location, e.g., at the user's home.
In other cases, the location of the contributed storage devices 280
may also change.
[0282] In certain embodiments, each client computing device 220 and
the storage device(s) 280, data agent(s) 240 and media agent(s) 270
associated therewith are associated with a particular user.
Moreover, one or more of the components associated with a
particular user may be in communication with one another over a
relatively faster, lower latency connection than the connection
between different clients 220 or between components associated with
different clients 220. For instance, referring to FIG. 2, in one
embodiment, CLIENT 1, CLIENT 2, CLIENT N-1 and CLIENT N may be in
communication with one another via a wide area network (WAN), such
as the Internet. On the other hand, components associated with each
respective client 220 communicate with one another over a lower
latency connection, such as a local area network (LAN), an internal
system bus, combinations of the same or the like, depending on the
configuration. For instance, CLIENTS 1, 2 and N having media agents
270 residing thereon may communicate with their corresponding media
agents 270 via an internal bus. The media agent 270 associated with
CLIENT N-1, on the other hand, may reside on a separate computing
device, and CLIENT N-1 and its associated media agent 270 may
therefore communicate over a LAN, some other network connection, or
an external bus interface such as a Universal Serial Bus (USB)
interface.
[0283] Data agent 240 may be the same or similar to the data agents
142 described with respect to FIGS. 1C-1E, and may be a software
module that is generally responsible for archiving, migrating, and
recovering data of a client computer 220 stored in an information
store or other memory location. Each client computer 220 can have
at least one data agent 240 and the storage system 200 can support
many client computers 220. The storage system 200 provides a
plurality of data agents 240 each of which is intended to backup,
migrate, and recover data associated with a different application.
For example, different individual data agents 240 may be designed
to handle Microsoft Exchange.TM. data, Microsoft Windows file
system data, and other types of data known in the art. If a client
computer 220 has two or more types of data, one data agent 240 may
be implemented for each data type to archive, migrate, and restore
the client computer 220 data.
[0284] A shared storage pool 260 generally includes one or more
clients 220 that contribute storage resources to the pool, and that
are thus accessible for data storage operations involving source
data generated by the other clients 220. Thus, some or all of the
space in the storage devices 280 associated with the clients 220 in
the shared storage pool 260 may be available to other clients 220
in the storage pool 260 for secondary storage operations, such as,
without limitation, backup, archive or snapshot operations. FIG. 2
illustrates n number of clients 220. Each client 220 may have one
or more associated storage devices 280. For example, clients 1 and
2 each have one storage device 280, and client n-1 has two storage
devices 280. Each client 220 may have at least one data agent 240
and at least one media agent 270 installed thereon. While the data
agent 240 and media agent 270 are shown as residing on the clients
220, the data agent 240 and/or media agent 270 may instead reside
on a separate computing device from the client 220. As indicated
previously, data in some cases is be sent directly between the
clients 220 without passing through the storage manager 210. This
can help avoid a communication bottleneck and can therefore help
improve throughput. This arrangement may also be advantageous for
security and privacy reasons, as it may be desirable for the users
of the client computers 220 to avoid having their data made
accessible by the storage manager 210. In one alternative
embodiment, the at least some data passes through the storage
manager 210 on the path from a source client to a target client
during a storage operation.
[0285] In some embodiments, the share list 290 for a client defines
the storage resources in the pool available to that client for data
storage operations, such as secondary copy operations (e.g.,
backups, archives or snapshots). Thus, whether a client 220 can
utilize the storage resources of another client 220 may be
determined based on a share list 290 for the client 220. For
example, the share list for client 1 includes clients n-1 and n.
Client 1 may back up its data to client n-1 and/or client n, but
client 1 may not back up its data to client 2. Once the data is
successfully backed up to another client 220, the client that
requested backup may restore its data from the client(s) 220 where
its data is stored. The data may be stored on the client 220
machine (e.g., on a hard drive or other storage device within a
laptop or other computing device) or storage device(s) 280
associated with that client 220. The shared storage pool 260 will
be discussed in more detail with respect to FIGS. 3-7.
[0286] A backup module 250 generally manages storage operations
(e.g., backups or other secondary copy operations) among the
clients 220 in the shared storage pool 260. The backup module 250
may create and maintain the share list 290 for the clients 220. The
backup module 250 may determine parameters relating to backup and
send them to clients 220 requesting backup. The parameters relating
to storage operation, such as identifier(s) indicating the storage
resources involved in the storage operation (e.g., a backup
operation), and the like, may be determined based on the share list
290 and/or the client configuration information 291. The backup
module 250 also may keep track of information regarding the storage
operations, which may be in the form of an index 292 of jobs. In
response to restore requests from clients 220, the backup module
250 may determine and send parameters relating to restore to the
requesting clients 220. The backup module 250 may communicate with
the clients 220 within the storage pool 260 via a network. In some
embodiments, the backup module 250 is a software module that forms
a part of or resides on the storage manager 210 or, alternatively,
the media agents 270. The backup module 250 can additionally be a
software module executing on one or more of the client computers
220. In some embodiments, the backup module 250 may be implemented
as a part of the data agent 240. The backup module 250 will be
discussed in more detail with respect to FIGS. 3-7.
[0287] Generally speaking, storage manager 210 may be the same or
similar to the storage managers 140 described with respect to FIGS.
1C-1E, and can be software module or application that coordinates
and controls the system. The storage manager 210 communicates with
all elements of the storage system 200 including the client
computers 220, data agents 240, the media agents 270, and the
storage devices 280, to initiate and manage system backups,
migrations, recoveries, and the like. The storage manager 210 can
be located within the client 220, the media agent 270, or can be a
software module within a separate computing device. In other words,
the media agent 270 and/or the client 220 can include a storage
manager module. In one embodiment, the storage manager 210 is
located in close proximity to the client 220 and communicates with
the client 220 via a LAN. In another embodiment, the storage
manager 210 communicates with the client 220 via a WAN. Similarly,
in one embodiment, the storage manager 210 communicates with the
media agent 270 via a LAN, and in another embodiment communicates
with the media agent 270 via a WAN.
[0288] The storage manager 210 can also deduplicate the data that
is being backed up in storage device 280. For example, the storage
manager 210 can analyze individual data blocks being backed up, and
replace duplicate data blocks with pointers to other data blocks
already stored in the storage device 280. To identify duplicate
data blocks, the storage manager 210 can perform hash functions, on
each data block. The hash functions of the different data blocks
can be compared. Matching hashes of different data blocks can
indicate duplicate data, which can be replaced with a pointer to
previously stored data. Additional detail regarding deduplicating
data is provided in the applications incorporated by reference
herein. Other components of storage system 200 can perform the
deduplication techniques on the data blocks, such as the media
agent 270, the client 220, and/or the storage device 280.
[0289] A media agent 270 may be the same or similar to the media
agents 144 described with respect to FIGS. 1C-1E. The media agent
270 is generally a software module that conducts data, as directed
by the storage manager 210, between locations in the storage system
200. For example, the media agent 270 may conduct data between the
client computer 220 and one or more storage devices 280, between
two or more storage devices 280, etc. Although not shown in FIG. 2,
one or more of the media agents 270 can also be communicatively
coupled to one another. In some embodiments, the media agent 270
communicates with the storage manager 210 via a LAN or SAN. In
other embodiments, the media agent 270 communicates with the
storage manager 210 via a WAN. The media agent 270 generally
communicates with the storage devices 280 via a local bus. In some
embodiments, the storage device 280 is communicatively coupled to
the media agent(s) 270 via a Storage Area Network ("SAN").
[0290] The storage devices 280 can include a tape library, a
magnetic media storage device, an optical media storage device, or
other storage device. The storage devices 280 can further store the
data according to a deduplication schema as discussed above. The
storage devices 280 can also include a signature block
corresponding to each stored data block.
[0291] Further embodiments of storage systems such as the one shown
in FIG. 2 are described in application Ser. No. 10/818,749, now
U.S. Pat. No. 7,246,207, issued Jul. 17, 2007, which is hereby
incorporated by reference in its entirety. In various embodiments,
components of the storage system may be distributed amongst
multiple computers, or one or more of the components may reside and
execute on the same computer.
[0292] Furthermore, components of the storage system of FIG. 2 can
also communicate with each other via a computer network. For
example, the network may comprise a public network such as the
Internet, virtual private network (VPN), token ring or TCP/IP based
network, wide area network (WAN), local area network (LAN), an
intranet network, point-to-point link, a wireless network, cellular
network, wireless data transmission system, two-way cable system,
interactive kiosk network, satellite network, broadband network,
baseband network, combinations of the same or the like.
[0293] Additionally, the various components of FIG. 2 may be
configured for deduplication. For example, one or more of the
clients 220 can include a deduplicated database (DDB). The data
stored in the storage devices 280 may also be deduplicated. For
example, one or more of the media agents 270 associated with the
respective storage devices 280 can manage the deduplication of data
in the storage devices 280.
An Example Data Storage System for Backup Using Social
Networking
[0294] FIG. 3 is a data flow diagram illustrative of the
interaction between the various components of an example data
storage system 300 configured to implement backup using a shared,
on-line pool of data storage resources according to certain
embodiments. As illustrated, the example storage system 300
includes a storage manager 310, one or more clients 320, one or
more data agents 340, a backup module 350, a shared storage pool
360, one or more media agents 370, and one or more storage devices
380. The storage manager 310, the client 320, the data agent 340,
the backup module 350, the storage pool 360, the media agent 370,
and the storage device 380 can be similar or the same as the
storage manager 210, the client 220, the data agent 240, the backup
module 250, the storage pool 260, the media agent 270, and the
storage device 280 in FIG. 2. Although not shown, there may be a
different information store associated with each of the clients
320. The system 300 may include one or more of each component. All
components of the system 300 can be in direct communication with
each other or communicate indirectly via the client 320, the
storage manager 310, the media agent 370, or the like. In certain
embodiments, some of the components in FIG. 3 shown as separate
components can reside on a single computing device. For example,
the backup module 350 can be on the storage manager 310 or on a
separate computing device.
[0295] With further reference to FIG. 3, the interaction between
the various components of the example data storage system 300
configured to implement data protection operations using a shared,
on-line pool of data storage resources will now be described in
greater detail with respect to data flow steps indicated by the
numbered arrows. While described with respect to a backup copy
operation to simplify the discussion, other types of storage
operations (e.g., archive operations, snapshot operations, etc.)
are also compatible. For illustration purposes, a client 320
requesting backup may be referred to as "requesting client," and a
client 320 where data is backed up may be referred to as "backup
client." Moreover, where data is referred to as being backed up to
a client, this can refer to the data being stored in the storage
device(s) 380 associated with that client.
[0296] At data flow step 1, a user associated with a client 320
joins the shared storage pool 360, for example, by registering with
or signing up with the storage manager 310 (e.g., via a web
interface or a portal). For instance, the storage manager may
create and maintain an account associated with the user. When
joining the storage pool 360, a user associated with the client 320
may enter information for a share list 390 associated with the
client 320. A share list 390 may identify one or more clients 320
that are known to or otherwise associated with the client 320. The
clients 320 included in the share list 390 may serve as candidates
for backup location. The backup module 350 may maintain the share
list 390 for each client 320 in the storage pool 360. The backup
module 350 may create the share list 390 for the client 320 joining
the storage pool 360 and store the information entered by the
client 320 in the share list 390. The backup module 350 may also
add information regarding the client 320 to the client
configuration information 391. The client configuration information
391 will be explained in more detail with respect to data flow step
3. Upon joining the storage pool 360, the user may install the data
agent 340 and the media agent 370. The data agent 340 and the media
agent 370 may be downloaded from a user interface (UI) provided by
the storage manager 310.
[0297] In a specific example relating to FIG. 3, Client A joins the
storage pool 360 by sending a request to the storage manager 310.
When joining the storage pool 360, the user associated with Client
A may be asked to enter information for its share list 390. Such
information can include clients 320 associated with Client A. The
user associated with Client A indicates Clients B and C as the
clients 320 to be added to its associated share list 390. The
backup module 350 creates a share list 390 for Client A and adds
Clients B and C to the share list 390. Alternatively, the storage
manager 310 may provide a default share list 390, e.g., if the user
does not provide the information to add to the share list 390 for
the client 320. The storage manager 310 may also assign default
friends for the share list 390 based on a number of factors. Such
factors may include geographic proximity (e.g., time zone) and
storage utilization. For example, the storage manager 310 may
assign clients 320 and/or their associated storage devices 380 that
have relatively low storage utilization as compared to other
clients 320 and/or associated storage device 380 as default
friends. The backup module 350 may also add information about
Client A to the client configuration information 391. The user for
Client A then downloads and installs the data agent 340 and the
media agent 370.
[0298] A user associated with a client 320 in the storage pool 360
may contribute storage resources to the storage pool 360 in a
number of ways. A user may provide storage space associated with
storage devices located within the user's client 320 machine (e.g.,
a laptop hard drive or solid state drive). Or a user may provide
additional storage devices 380 (e.g., external to the client 320),
which can be accessed via the client 320. Additional storage
devices 380 may be easily added to the storage pool 360 by
installing a media agent 370 directly on the storage devices 380 or
on separate computing devices that are in communication with the
storage devices 380. In some embodiments, a user may be allowed to
use the same amount of storage resource as the amount the user
provides. In other embodiments, a user may contribute resources to
the pool 360 without utilizing any storage. In certain embodiments,
a user may not contribute any storage and pay a fee to use storage
from the pool 360. If a user contributes resources, the user may
not pay any fees or pay a pro-rated fee based on the amount of
resources the user contributes.
[0299] At data flow step 2, the client 320 sends a request to the
storage manager 310 to perform a backup operation. After a client
320 joins the storage pool 360, the client 320 may back up data to
other clients 320 on its share list 390. The client 320 may
initiate backup by sending a backup request to the storage manager
310. Alternatively, the storage manager 310 may initiate backup
without a request from the client 320, e.g., according to a storage
policy for the client 320. A user associated with the client 320
may set up preferences and configurations for backup operations
with the storage manager 310 (e.g., from the storage manager 310
GUI), and the storage manager 310 may initiate backup (or another
type of secondary copy) according to the user configurations. For
example, backup may occur according to a storage policy or a
schedule. In some embodiments, the data agent 340 may send a
request for backup to the storage manager 310.
[0300] At data flow step 3, the backup module 350 consults the
share list 390 for the requesting client 320 in order to determine
where data should be backed up. As explained above, the share list
390 may include clients 320 whose identities are known to the
requesting client 320, or clients 320 that are otherwise associated
with the requesting client 320. For example, the share list 390 may
be based on friends of a user in a social networking website. In
some embodiments, the share list 390 is based on the Friends list
in Facebook. In such embodiments, Client A may be friends with
Clients B and C on Facebook.
[0301] The backup module 350 may select a backup client 320 from
the share list 390 of the requesting client 320. In FIG. 3, the
backup module 350 may select Client B or C (or both) as backup
location(s) for Client A by referring to the share list 390 for
Client A. The backup module 350 may also refer to the client
configuration information 391 in selecting the backup client 320.
The client configuration information 391 may include the following
information for some or all of the clients in the on-line storage
pool 360, without limitation: type of storage device associated
with a client 320, type of processor or other hardware associated
with a client 320, type or number of data agent(s), media agent(s)
or other software components installed on or associated with a
client 320, amount of storage resources contributed to the pool
that is associated with the client 320, user feedback, etc. Data
can be backed up to the client 320 machine itself (e.g., where the
client machine is a laptop, to a hard drive of the laptop) or
storage devices 380 associated with the client 320 (e.g., external
to the client 320). Thus, the client configuration information 391
may include information about the client 320 machine or the storage
devices 380 associated with the client 320. The data structures for
the client configuration information 391 will be explained in more
detail with respect to FIG. 5.
[0302] Data of a requesting client 320 can be backed up to a single
client 320 or may be distributed across multiple clients 320.
Accordingly, the backup module 350 may select one or more backup
clients 320 from the share list 390. For example, Client A can back
up its data to only Client B or only Client C. Alternatively,
Client A may back up its entire data to both Clients B and C. Or
Client A may back up a part of its data to Client B and the rest of
its data to Client C.
[0303] As explained above, the data of a requesting client 320 can
be backed up to the client 320 machine (e.g., a laptop) and/or the
storage devices 380 provided by the client 320. As such, a client
320 can incorporate additional storage devices 380 in order to
increase space available for backup. In some embodiments, a client
320 in the storage pool 360 may act as a storage provider by
providing a number of storage devices 380. A client 320 can install
a media agent 370 either on the client 320 or on separate computing
devices, and data to be backed up can be conducted via the media
agent 370 to the storage devices 380. The data may be backed up to
any combination of storage provided by the client 320 machine and
storage devices 380. For instance, the data may only be written to
storage within the client machine 320, or only to a storage device
380, that may be external to but coupled to the client machine 320.
Or the data may be written to the client machine 320 and one or
more storage devices 380.
[0304] For example, a particular user associated with a particular
client may have a relatively large number of "friends" on his or
her share list 390. The user may decide to purchase additional
storage devices 380 so that he or she can act as a storage provider
to the large number of friends in the pool. The user may charge or
otherwise be compensated for use of his or her storage resources.
For instance, the user may be compensated based on the amount of
storage resources contributed to the pool and/or based on the
utilization of that user's storage resources. Moreover, the entity
that provides management and administration services for backup in
the storage pool 360, e.g., the entity that provides the storage
manager 310 and/or the backup module 350, may take a percentage of
the fees in return for administering the pooled storage system.
[0305] In some embodiments, storage resources associated with a
client 320 in the shared storage pool 360 may include cloud storage
and may, e.g., be provided by a cloud vendor. In other embodiments,
a client 320 may be a data center. In these embodiments, the
requesting client 320 may have the option to choose to back up to
client(s) 320 on its share list 390 or to back up to the cloud
storage or the data center. Or, in some cases, the cloud storage or
data center may be added to the share list 390.
[0306] As discussed above, the backup module 350 can determine the
backup client(s) 320 for the requesting client 320 based on a
number of factors, including the share list 390 for the requesting
client 320 and the client configuration information 391.
[0307] At data flow step 4, the backup module 350 sends information
regarding parameters for the storage pool 360 to the requesting
client 320. The information sent to the requesting client 320 may
include a list of one or more backup clients 320, and type of
storage and processor associated with these selected clients 320.
In some embodiments, the requesting client 320 may select a backup
client 320 from a list of candidate backup clients 320 based on the
information sent by the backup module 350. For example, Client A,
the requesting client 320, may indicate in its backup request that
it wants to back up its data across multiple clients 320. The
backup module 350 may include Clients B and C as backup clients 320
in the information sent to Client A. However, Client A may decide
not to back up data to Client B if it does not find Client B
adequate based on the type of storage and processor information. In
some embodiments, the user may pre-configure preferences for
parameters relating to backup (e.g., using the storage manager 310
GUI), rather than doing it on a backup-by-backup basis.
[0308] The storage manager 310 may implement logic to determine
which storage devices to choose as backup clients 320. Such
determination may be based on a number of factors, such as amount
of available storage capacity, availability of clients, utilization
rate of contributed storage resources, user feedback, geographic
proximity, etc. For instance, the storage manager 310 may select
clients 320 in the share list based on the amount of available
storage capacity provided by each client 320. The storage manager
310 may also select clients 320 in the share list based on
availability, where storage devices of friends who are currently or
historically off-line (e.g., shut down their PC at night) are less
likely to be selected than storage resources of friends who are
generally available. The storage manager 310 may also select
clients 320 in the share list with relatively low utilization
rates. Users may provide feedback regarding various clients 320,
and the storage manager 310 may select clients 320 based on the
user-generated feedback and ratings. The storage manager 310 may
also select clients 320 based on geographic location, e.g., a
location farther than a certain distance. A user may also choose a
specific backup client 320, e.g., by overriding all the
factors.
[0309] At data flow step 5, the requesting client 320 backs up data
to one or more backup clients 320. For example, the media agent 370
associated with the backup client 320 is assigned by the storage
manager 310 to convey the data to contributed storage resources
associated with the backup client 320. The storage resources can
include one or more of the storage devices 380, or a storage device
residing on the client 320 itself, such as an integrated hard drive
or solid state drive. As an example, where the backup client is
CLIENT B, the media agent 370 residing on CLIENT B may be assigned
to convey the data to one or more of the storage devices 380
associated with CLIENT B. While the media agent 370 associated with
(e.g., residing on or local to) the backup client 320 may be
assigned to convey the backup data to the storage devices 380 of
the backup client 320 (or other storage resources of the backup
client 320), in some other embodiments, a different media agent 370
in the pool 360 may be selected. For instance, where CLIENT B is
the backup client 320, the storage manager 310 may assign a media
agent 370 associated with CLIENT C (e.g., residing on or local to
CLIENT C) to convey the data to the appropriate contributed storage
resources associated with CLIENT B (e.g. the storage device(s)
380). Selection of the media agent 370 may be based on media agent
availability, network utilization or bandwidth, or some other
appropriate criteria. When data is backed up to more than one
client 320, backup to multiple clients 320 may occur in parallel in
order to reduce the amount of time for backup. Backup can occur
according to a storage policy or a schedule. For example, backup at
the requesting client 320 may be scheduled for every Sunday at 2
am. Or in another example, the requesting client 320 may be a
laptop, and backup may run every time the requesting client 320 is
connected to a power source. This type of backup may be referred to
as "opportunistic scheduling." Opportunistic scheduling may also
depend on the availability of the backup client 320. For example,
the backup client 320 may not be available at the time the
requesting client 320 requests backup (e.g., according to a
schedule). In such case, the backup module 350 or the requesting
client 320 may monitor the availability of the backup client 320
and initiate backup at a later time when the backup client 320
becomes available. For example, Client A may be scheduled to back
up its data each night to Client B, which is a laptop. However, the
user associated with Client B may often shut down the laptop at
night. The backup module 350 or Client A may monitor the status of
Client B, and the backup can start when Client B is back
online.
[0310] Data to be backed up may be encrypted to protect the
information. Data to be backed up can also be deduplicated to save
storage space in the backup client 320 and reduce backup time. The
media agent 370 may deduplicate the data to be backed up. Data to
be backed up may be sent directly from the requesting client 320 to
the backup client 320 without being sent through the storage
manager 310 and/or the backup module 350. In this manner, the
storage manager 310 and/or the backup module 350 may act as an
exchange or a broker for backup by connecting the requesting client
320 and backup client(s) 320 without handling the data.
[0311] At data flow step 6, the backup client 320 sends a backup
report to the requesting client 320 and/or the storage manager 310.
For instance, once the backup completes or fails, the backup client
320 may send status information relating to the backup to the
requesting client 320. Status information may indicate whether the
backup was successful or not. The backup report may also be sent to
the requesting client 320 at later times subsequent to the backup
to inform the requesting client 320 that the data backed up on a
specific date is available. For example, the backup client 320 may
send a verification report each day after the backup to inform the
requesting client 320 whether the backed up data is available for
restore.
[0312] Same or similar information may also be sent to the storage
manager 310. The storage manager 310 or the backup module 350 may
maintain records of the backup operations so that when a client 320
requests restore of the backed up data, the storage manager 310 or
the backup module 350 can indicate where data may be restored from.
Backup operations can be stored in an index 392 of backup jobs. The
index 392 may also maintain records of restore jobs. The index 392
may include information like type of job, requesting client,
backup/restore location, status, etc. The data structures for the
index 392 will be explained in more detail with respect to FIG.
5.
[0313] As explained above, the backup module 350 provides
management and administration services relating to backup between
clients 320 within a shared storage pool 360 and acts as an
intermediary between the clients 320 for backup. In this manner,
the shared storage pool 360 provides readily available storage to
clients 320 in the pool, and from the perspective of the user
associated with the individual clients, the backup process is
relatively streamlined since the backup module 350 oversees the
management of the backup/restore operations. In addition, because
each user can enter the information for his or her share list 390,
users can control and know in advance the identities of clients 320
where their data may be stored. Accordingly, a share list based
storage pool can add an extra layer of security for protection of
user data.
[0314] The shared storage pool 360 can include a variety of types
of clients 320. For instance, client computing machines 320 can
include any type of appropriate computing device including laptops,
desktops, mobile devices, etc., and the client devices 320 and/or
associated storage devices 380 may be located in user's residences,
corporate offices, or any other suitable location. The example
storage system 300 may also be used in an enterprise context.
Clients 320 may be added to a shared storage pool 360, and data may
be backed up to clients 320 within the pool 360. For instance, a
corporation that has a headquarter located in New York and a branch
office located in Texas may decide to back up data generated by
clients in the New York location to clients 320 in the Texas branch
office, and/or vice versa. The clients 320 in New York and Texas
may form part of a shared storage pool 360 for the corporation, for
example. Such backup may be performed to comply with legal
requirements, e.g., a corporation may be required to keep copies of
data in a geographically remote area from the headquarter location.
A client 320 within the enterprise shared storage pool 360 may also
be a data center or cloud storage. A data center or cloud storage
can easily be added to the storage pool 360, for example, by
installing the data agent 340 and the media agent 370 on the client
320. The enterprise shared storage pool 360 may also operate based
on share lists 390 for clients 320.
[0315] FIG. 4 is a data flow diagram illustrative of the
interaction between the various components of an example data
storage system 400 configured to implement data protection
operations using a shared, on-line pool of data storage resources
according to certain embodiments. As illustrated, the example
storage system 400 includes a storage manager 410, one or more
clients 420, one or more data agents 440, a backup module 450, a
storage pool 460, one or more media agents 470, and one or more
storage devices 480. The storage manager 410, the client 420, the
data agent 440, the backup module 450, the storage pool 460, the
media agent 470, and the storage device 480 can be similar or the
same as the storage manager 210, 310, the client 220, 320, the data
agent 240, 340, the backup module 250, 350, the storage pool 260,
360, the media agent 270, 370, and the storage device 280, 380 in
FIGS. 2 and 3. Although not shown, there may be a different
information store associated with each of the clients 420. The
system 400 may include one or more of each component. All
components of the system 400 can be in direct communication with
each other or communicate indirectly via the client 420, the
storage manager 410, the media agent 470, or the like. In certain
embodiments, some of the components in FIG. 4 shown as separate
components can reside on a single computing device. For example,
the backup module 450 can be on the storage manager 410 or on a
separate computing device.
[0316] With further reference to FIG. 4, the interaction between
the various components of the example data storage system 400
configured to implement data protection operations using a shared,
on-line pool of data storage resources will now be described in
greater detail with respect to data flow steps indicated by the
numbered arrows. While described with respect to restoring a backup
copy operation to simplify the discussion, the restore technique is
also compatible with other types of secondary copies (e.g., archive
copies, snapshot copies, etc.). For illustration purposes, a client
420 requesting restore may be referred to as "requesting client,"
and a client 420 where data is backed up/restored from may be
referred to as "backup client." Moreover, where data is referred to
as being backed up to a client, this can refer to the data being
stored in the storage device(s) 380 associated with that
client.
[0317] At data flow step 1, a user associated with a client 420
requests restore to the storage manager 410. After the data of the
client 420 has been backed up to one or more backup clients 420,
the user may wish to restore the data from the backup client(s)
420. The user may initiate restore by sending a restore request to
the storage manager 410, e.g., from the storage manager 410
GUI.
[0318] At data flow step 2, the backup module 450 sends information
regarding parameters for the restore to the client 420. The backup
module 450 may refer to the index 492 that stores data regarding
backup and restore jobs to determine, for the particular backup job
that is being restored, to which clients 420 the requesting
client's 420 data has been backed up. The information sent to the
requesting client 420 may include a list of one or more backup
clients 420 storing the data of the requesting client 420.
[0319] At data flow step 3, the requesting client 420 requests data
from the backup client 420. The requesting client 420 may send data
requests to one or more backup clients 420 indicated in the
parameters for restore sent by the backup module 450. For example,
the data of the requesting client 420 may have been backed up in a
distributed manner over multiple backup clients 420. In such case,
the requesting client 420 may send a data request to each backup
client 420. Restore from multiple clients 420 may occur in parallel
to reduce the amount of time for the restore. If the entire data of
the requesting client 420 was backed up to multiple backup clients
420, the backup module 450 may send information for all backup
clients 420 that store the requesting client's 420 data. The
requesting client 420 then can choose to restore from one of the
multiple backup clients 420.
[0320] At data flow step 4, the requesting client 420 restores the
data from the backup client 420. If the backup client 420 is
available for restore, the requesting client 420 restores its data
from the backup client 420. If the backup client 420 is unavailable
for some reason, the requesting client 420 may send restore
requests to other backup clients 420, or wait and try restoring
from this particular backup client 420 at a later time. If the
requesting client's 420 data has been backed up to multiple backup
clients 420, the requesting client 420 may restore its data in a
piecemeal fashion base on availability of the backup clients 420.
For example, Client A may restore a first portion of its data from
Client B at time T.sub.1 and a second portion of its data from
Client C at time T.sub.2.
[0321] At data flow step 5, the backup client 420 sends a restore
report to the requesting client 420 and/or the storage manager 410.
Once the restore completes or fails, the backup client 420 may send
status information relating to the restore to the storage manager
410. Status information may indicate whether the restore was
successful or not. The restore report may also be sent to the
requesting client 420. The storage manager 410 or the backup module
450 may maintain records of the restore operations, for example, to
determine which clients 420 or storage devices 480 often cause
problems as the restore source. Restore operations can be stored in
the index 492 of jobs, along with backup operations. The index 492
may include information such as type of job, requesting client,
backup/restore location, status, etc. The data structures for the
index 492 will be explained in more detail with respect to FIG.
5.
[0322] FIG. 5 illustrates example data structures that can be used
to administer a shared, on-line pool of data storage resources to
create and manage secondary copies of data, according to certain
embodiments. The client configuration information data structure
591 can include data about each client 320 device and/or storage
device(s) 380 associated with each client 320. For example, the
client configuration data structure 591 may contain the following
information: client, storage device, available space, type of
storage, type of processor, availability information, and user
feedback and/or ratings. Client may indicate the client 320 name;
storage device may indicate the storage device 380 name. Type of
storage may indicate information about the model and manufacturer
of the client 320 or the associated storage device(s) 380.
Available space may be determined based on the type of storage
information. For example, the backup module 350 can determine from
the manufacturer and model information for a client 320 or a
storage device 380 the total available storage provided by that
particular device. Alternatively, the available space information
may be collected from the clients 320 and may reflect available
storage for each client 320 at certain points in time. Availability
information may indicate the availability of a client 320 and/or a
storage device 380. The availability information may include a
current "live" status indicating whether or not the client and/or
resources are available at that moment. The availability
information may also be historical, based on the availability over
a certain period of time. User feedback and/or ratings may include
user opinion, comments, scores, etc. relating to various clients
320 and storage devices 380. User feedback may be indicated, e.g.,
by number of stars, by a numerical score, etc.
[0323] The index 592 can include data about backup and restore
operations between clients 320 in the storage pool 360. For
example, the index 592 may contain the following information: job
ID, job type, client, location, and status. Job ID may be the ID
for the backup or restore operation. Job type may indicate whether
the operation is a backup or a restore. Client may indicate the
name of the client 320 that requested the backup or the restore.
Location may indicate the client 320 to which data is backed up or
from which the data is restored. Status may indicate whether the
job was successful or not. Although not shown, the index 592 may
also include a date and time associated with the job. For example,
the date for a backup job can allow the backup module 450 to
determine the most recent backup that is available for restore.
[0324] FIG. 6 is a flow diagram illustrative of one embodiment of a
routine 600 for utilizing a shared, on-line pool of data storage
resources to create secondary copies of data. The routine 600 is
described with respect to the system 300 of FIG. 3. However, one or
more of the steps of routine 600 may be implemented by other data
storage systems, such as those described in greater detail above
with reference to FIGS. 2 and 4. The routine 600 can be implemented
by any one, or a combination of, a client, a storage manager, a
data agent, a backup module, a media agent, and the like. Moreover,
further details regarding certain aspects of at least some of steps
of the routine 600 are described in greater detail above with
reference to FIG. 3. Although described in relation to backup
operations for the purposes of illustration, the process of FIG. 6
can be compatible with other types of storage operations, such as,
for example, archiving, migration, snapshots, replication
operations, and the like.
[0325] At block 601, a user associated with a client 320 joins the
storage pool 360. The user may enter information for a share list
390 associated with the client 320. The client 320 information may
be added to the client configuration information 391. The user may
install the data agent 340 and the media agent 370 on the client
320 or on separate computing devices.
[0326] At block 602, the client 320 sends a request to back up its
data to the storage manager 310. The storage manager 310 or the
backup module 350 may consult the share list 390 for the requesting
client 320 in order to provide information regarding possible
backup location(s). The backup module 350 may also refer to the
client configuration information 391 to select backup clients
320.
[0327] At block 603, the client 320 receives information regarding
parameters for the storage pool 360. The parameters for the storage
pool 360 may indicate where the client 320 can back up its data and
may include a list of candidate backup clients 320.
[0328] At block 604, the client 320 backs up the data to one or
more backup clients 320. The client 320 may select a backup client
320 from a list of clients 320 in the parameters. The client 320
may choose to back up to one, several, or all backup clients 320 in
the list.
[0329] At block 605, the client 320 receives information regarding
backup state. The backup state information may be sent immediately
after the backup operation to indicate whether the backup operation
was successful. The backup state information may also be sent at a
later time, e.g., at a periodic interval, to indicate whether the
data as backed up on a particular date is still available for
restore. For example, the backup client 320 may send verification
information on a daily basis to notify the requesting client 320
that the data backed up as of mm-dd-yyyy is available.
[0330] The routine 600 can include fewer, more, or different blocks
than those illustrated in FIG. 6 without departing from the spirit
and scope of the description. Moreover, it will be appreciated by
those skilled in the art and others that some or all of the
functions described in this disclosure may be embodied in software
executed by one or more processors of the disclosed components and
mobile communication devices. The software may be persistently
stored in any type of non-volatile storage.
[0331] FIG. 7 is a flow diagram illustrative of one embodiment of a
routine 700 for utilizing a shared, on-line pool of data storage
resources to create secondary copies of data. The routine 700 is
described with respect to the system 300 of FIG. 3. However, one or
more of the steps of routine 700 may be implemented by other data
storage systems, such as those described in greater detail above
with reference to FIGS. 2 and 4. The routine 700 can be implemented
by any one, or a combination of, a client, a storage manager, a
data agent, a backup module, a media agent, and the like. Moreover,
further details regarding certain aspects of at least some of steps
of the routine 700 are described in greater detail above with
reference to FIG. 3. Although described in relation to backup
operations for the purposes of illustration, the process of FIG. 7
can be compatible with other types of storage operations, such as,
for example, archiving, migration, snapshots, replication
operations, and the like.
[0332] At block 701, a user associated with a client 320 sends a
request to restore data to the storage manager 310. At block 702,
the client 320 receives information regarding parameters for
restore from the storage manager 310. The storage manager 310 or
the backup module 350 may consult the index 392 of jobs to
determine the restore location(s). The parameters may include a
list of backup clients 320 that store the requesting client's 320
data.
[0333] At block 703, the client 320 sends a restore request to
backup location(s). The client 320 may send the restore request to
multiple backup clients 320, e.g., if its data is stored across
more than one client 320 in a distributed manner. At block 704, the
client 320 restores the data from one or more backup clients
320.
[0334] The routine 700 can include fewer, more, or different blocks
than those illustrated in FIG. 7 without departing from the spirit
and scope of the description. Moreover, it will be appreciated by
those skilled in the art and others that some or all of the
functions described in this disclosure may be embodied in software
executed by one or more processors of the disclosed components and
mobile communication devices. The software may be persistently
stored in any type of non-volatile storage.
[0335] Storage operations compatible with embodiments described
herein will now be described. For example, data can be stored in
primary storage as a primary copy or in secondary storage as
various types of secondary copies including, as a backup copy, a
snapshot copy, a hierarchical storage management copy ("HSM"), an
archive copy, and other types of copies. Certain embodiments
described herein with respect to backup operations are similarly
compatible with each of these types of operations.
[0336] A primary copy of data according to some embodiments is a
production copy or other "live" version of the data which is used
by a software application and is generally in the native format of
that application. Such primary copy data is typically intended for
short term retention (e.g., several hours or days) before some or
all of the data is stored as one or more secondary copies, such as,
for example, to prevent loss of data in the event a problem
occurred with the data stored in primary storage.
[0337] Secondary copies can include point-in-time data and are
typically intended for long-term retention (e.g., weeks, months or
years) before some or all of the data is moved to other storage or
is discarded. Secondary copies may be indexed so users can browse
and restore the data at another point in time. After certain
primary copy data is backed up, a pointer or other location indicia
such as a stub may be placed in the primary copy to indicate the
current location of that data.
[0338] One type of secondary copy is a backup copy. A backup copy
in some embodiments is a copy of production data and, in some
embodiments, can be stored in a backup format, e.g., as opposed to
a native application format. For example, a backup copy may be
stored in a backup format that facilitates compression and/or
efficient long-term storage. Backup copies generally have
relatively long retention periods and may be stored on media with
slower retrieval times than other types of secondary copies and
media. In some cases, backup copies may be stored at on offsite
location.
[0339] Another form of secondary copy is a snapshot copy. From an
end-user viewpoint, in some embodiments, a snapshot may be thought
of as an instant image of the primary copy data at a given point in
time. A snapshot generally captures the directory structure of a
primary copy volume at a particular moment in time and may also
preserve file attributes and contents. In some embodiments, a
snapshot may exist as a virtual file system, parallel to the actual
file system. Users typically gain read-only access to the record of
files and directories of the snapshot. By electing to restore
primary copy data from a snapshot taken at a given point in time,
users may also return the current file system to the state of the
file system that existed when the snapshot was taken.
[0340] A snapshot in some cases is created substantially instantly,
using a minimum amount of file space, but may still function as a
conventional file system backup. Some types of snapshots do not
actually create another physical copy of all the data, but may
simply create pointers that are able to map files and directories
to specific disk blocks.
[0341] In some embodiments, once a snapshot has been taken,
subsequent changes to the file system typically do not overwrite
the blocks in use at the time of the snapshot. Therefore, the
initial snapshot may use only a small amount of disk space needed
to record a mapping or other data structure representing or
otherwise tracking the blocks that correspond to the current state
of the file system. Additional disk space is usually required only
when files and directories are actually modified later.
Furthermore, when files are modified, typically only the pointers
which map to blocks are copied, not the blocks themselves. In some
embodiments, for example in the case of copy-on-write snapshots,
when a block changes in primary storage, the block is copied to
secondary storage before the block is overwritten in primary
storage. The snapshot mapping of file system data is also updated
to reflect the changed block(s) at that particular point in
time.
[0342] An HSM copy can be a copy of the primary copy data but
typically includes only a subset of the primary copy data that
meets a certain criteria and is usually stored in a format other
than the native application format. For example, an HSM copy may
include data from the primary copy that is larger than a given size
threshold or older than a given age threshold and that is stored in
a backup format. Often, HSM data is removed from the primary copy,
and a stub is stored in the primary copy to indicate the new
location of the HSM data. When a user requests access to the HSM
data that has been removed or migrated, systems use the stub to
locate the data and often make recovery of the data appear
transparent, even though the HSM data may be stored at a location
different from the remaining primary copy data.
[0343] An archive copy according to some embodiments is generally
similar to an HSM copy. However, the data satisfying criteria for
removal from the primary copy is generally completely removed with
no stub left in the primary copy to indicate the new location
(i.e., where the archive copy data has been moved to). Archive
copies of data are sometimes stored in a backup format or other
non-native application format. In addition, archive copies are
generally retained for very long periods of time (e.g., years) and,
in some cases, are never deleted. In certain embodiments, such
archive copies may be made and kept for extended periods in order
to meet compliance regulations or for other permanent storage
applications.
[0344] In some embodiments, application data over its lifetime
moves from more expensive quick access storage to less expensive
slower access storage. This process of moving data through these
various tiers of storage is sometimes referred to as information
lifecycle management ("ILM"). This is the process by which data is
"aged" from forms of primary storage with faster access/restore
times down through less expensive secondary storage with slower
access/restore times. For example, such aging may occur as data
becomes less important or mission critical over time.
[0345] Similar data transfers associated with location-specific
criteria are performed when restoring data from secondary storage
to primary storage. For example, to restore data a user or system
process generally must specify a particular secondary storage
device, piece of media, or archive file. Thus, the precision with
which conventional storage management systems perform storage
operations on electronic data is generally limited by the ability
to define or specify storage operations based on data location.
TERMINOLOGY
[0346] Conditional language, such as, among others, "can," "could,"
"might," or "may," unless specifically stated otherwise, or
otherwise understood within the context as used, is generally
intended to convey that certain embodiments include, while other
embodiments do not include, certain features, elements and/or
steps. Thus, such conditional language is not generally intended to
imply that features, elements and/or steps are in any way required
for one or more embodiments or that one or more embodiments
necessarily include logic for deciding, with or without user input
or prompting, whether these features, elements and/or steps are
included or are to be performed in any particular embodiment.
[0347] Depending on the embodiment, certain acts, events, or
functions of any of the algorithms described herein can be
performed in a different sequence, can be added, merged, or left
out all together (e.g., not all described acts or events are
necessary for the practice of the algorithms). Moreover, in certain
embodiments, acts or events can be performed concurrently, e.g.,
through multi-threaded processing, interrupt processing, or
multiple processors or processor cores or on other parallel
architectures, rather than sequentially.
[0348] Systems and modules described herein may comprise software,
firmware, hardware, or any combination(s) of software, firmware, or
hardware suitable for the purposes described herein. Software and
other modules may reside on servers, workstations, personal
computers, computerized tablets, PDAs, and other devices suitable
for the purposes described herein. Software and other modules may
be accessible via local memory, via a network, via a browser, or
via other means suitable for the purposes described herein. Data
structures described herein may comprise computer files, variables,
programming arrays, programming structures, or any electronic
information storage schemes or methods, or any combinations
thereof, suitable for the purposes described herein. User interface
elements described herein may comprise elements from graphical user
interfaces, command line interfaces, and other suitable
interfaces.
[0349] Further, the processing of the various components of the
illustrated systems can be distributed across multiple machines,
networks, and other computing resources. In addition, two or more
components of a system can be combined into fewer components.
Various components of the illustrated systems can be implemented in
one or more virtual machines, rather than in dedicated computer
hardware systems. Likewise, the data repositories shown can
represent physical and/or logical data storage, including, for
example, storage area networks or other distributed storage
systems. Moreover, in some embodiments the connections between the
components shown represent possible paths of data flow, rather than
actual connections between hardware. While some examples of
possible connections are shown, any of the subset of the components
shown can communicate with any other subset of components in
various implementations.
[0350] Embodiments are also described above with reference to flow
chart illustrations and/or block diagrams of methods, apparatus
(systems) and computer program products. Each block of the flow
chart illustrations and/or block diagrams, and combinations of
blocks in the flow chart illustrations and/or block diagrams, may
be implemented by computer program instructions. Such instructions
may be provided to a processor of a general purpose computer,
special purpose computer, or other programmable data processing
apparatus to produce a machine, such that the instructions, which
execute via the processor of the computer or other programmable
data processing apparatus, create means for implementing the acts
specified in the flow chart and/or block diagram block or
blocks.
[0351] These computer program instructions may also be stored in a
computer-readable memory that can direct a computer or other
programmable data processing apparatus to operate in a particular
manner, such that the instructions stored in the computer-readable
memory produce an article of manufacture including instruction
means which implement the acts specified in the flow chart and/or
block diagram block or blocks. The computer program instructions
may also be loaded onto a computer or other programmable data
processing apparatus to cause a series of operations to be
performed on the computer or other programmable apparatus to
produce a computer implemented process such that the instructions
which execute on the computer or other programmable apparatus
provide steps for implementing the acts specified in the flow chart
and/or block diagram block or blocks.
[0352] While certain embodiments have been described, these
embodiments have been presented by way of example only, and are not
intended to limit the scope of the disclosure. Indeed, the novel
methods and systems described herein may be embodied in a variety
of other forms; furthermore, various omissions, substitutions and
changes in the form of the described methods and systems may be
made without departing from the spirit of the disclosure. The
accompanying claims and their equivalents are intended to cover
such forms or modifications as would fall within the scope and
spirit of the disclosure.
* * * * *