U.S. patent application number 11/817024 was filed with the patent office on 2010-02-04 for transactional engine linking businesses to multiple recruitment companies for engagement & management of labour.
This patent application is currently assigned to EMPLOYMENT MANAGEMENT SYSTEMS PTY LIMITED. Invention is credited to Robert John Day.
Application Number | 20100030595 11/817024 |
Document ID | / |
Family ID | 36926972 |
Filed Date | 2010-02-04 |
United States Patent
Application |
20100030595 |
Kind Code |
A1 |
Day; Robert John |
February 4, 2010 |
Transactional Engine Linking Businesses to Multiple Recruitment
Companies for Engagement & Management of Labour
Abstract
The invention provides methods and business methods for
processing and publishing business information, and for networked
procurement and tracking of data such as cost, charge, and budget
analysis, from a secure hub, based on the use of time sheets as the
single source, for collection to a single location, for processing
to produce reports which are then distributable to, buyers and
suppliers of casual and permanent labour in a secure environment.
The invention allows multiple buyers (e.g. companies), suppliers
(e.g. agents) and workers to transact with multiple discrete levels
or customised secure access levels, from only one database and
requires no proprietary software at the user end apart from a web
browser.
Inventors: |
Day; Robert John; (Sydney,
AU) |
Correspondence
Address: |
MICHAEL MOLINS;MOLINS & CO.
SUITE 5, LEVEL 6, 139 MACQUARIE ST
SYDNEY NSW
2000
AU
|
Assignee: |
EMPLOYMENT MANAGEMENT SYSTEMS PTY
LIMITED
Sydney
AU
|
Family ID: |
36926972 |
Appl. No.: |
11/817024 |
Filed: |
February 27, 2006 |
PCT Filed: |
February 27, 2006 |
PCT NO: |
PCT/AU2006/000250 |
371 Date: |
July 17, 2009 |
Current U.S.
Class: |
705/319 ;
705/26.4; 705/26.81; 705/34; 705/37; 705/7.11 |
Current CPC
Class: |
G06Q 10/063 20130101;
G06Q 50/01 20130101; G06Q 90/00 20130101; G06Q 30/04 20130101; G06Q
30/0611 20130101; G06Q 30/0635 20130101; G06Q 40/04 20130101 |
Class at
Publication: |
705/7 ;
705/37 |
International
Class: |
G06Q 10/00 20060101
G06Q010/00; G06Q 30/00 20060101 G06Q030/00 |
Foreign Application Data
Date |
Code |
Application Number |
Feb 25, 2005 |
AU |
2005900863 |
Claims
1. A method for doing business, for enabling multiple participating
labour buyer users to transact with multiple agency users in the
procurement of labour services in a secure, coordinated fashion,
from a web site and requiring the users to use only a conventional
web browser, comprising the steps of: publishing to each user a
registration form for capturing relevant information to a database;
enabling users to define internal access rights using security
settings determined by the reply to an administration form
published to the users; publishing to a buyer, a profile form for
profiling a position, capturing the information from the profile
form and using that information to publish a position availability
to one or more agency users; publishing a form to enable a
requesting buyer to obtain quotations from one or more agency
users; enabling the requesting buyer users to obtaining one or more
quotation responses from at least one agency by publishing only to
the requesting buyer, the one or more quotation responses
constructed by participating agencies; enabling the requesting
buyer to accept or decline a quotation response; enabling the
requesting buyer to order with a web form, from a selected agent,
labour corresponding to a position availability.
2. The method of claim 1, further comprising the step of: enabling
a requesting buyer to place an order with web based forms to a
selected agent.
3. The method of claim 1, further comprising the step of:
publishing a profile of a worker, being of details of a worker for
review by the requesting buyer.
4. The method of claim 3, further comprising the step of: receiving
an acceptance or refusal of a worker for whom a profile has been
published.
5. The method of claim 1, further comprising the step of:
generating a timesheet when a requesting buyer accepts a profile of
a worker supplied by an agency, the timesheet being published on
the web for viewing only by the worker, the requesting buyer and
the participating agency.
6. The method of claim 5, further comprising the step of: enabling
a requesting buyer to authorise or decline a timesheet that has
been submitted on-line.
7. The method of claim 6, further comprising the step of:
generating an email to an agency when a timesheet has been
declined, the email containing a request to resubmit the
timesheet.
8. The method of claim 1, further comprising the step of: enabling
a user to generate a report, publishable to only a report
requesting user, according to parameters selected by a web based
form and selected by the user.
9. The method of claim 8, wherein: the reports can be created
between a user-entered start and finish date and can be specified
by parameters including but not limited to location, department,
profile or position; these reports being linkable to the agency's
payroll or business enterprise resource applications.
10. The method of claim 1, wherein accepting a quotation response
further comprises: enabling the requesting buyer to add an on-cost
rate or charge out rate.
11. The method of claim 1, wherein ordering further comprises:
capturing data relevant to an order, that data comprising any one
or more of: job profile, number of workers required, time required,
duration of job, pay and charge rate, order number or contact
details.
12. The method of claim. 3, wherein publishing a profile of a
worker further comprises: the worker is enabled to accept an
assignment by phone, email or SMS.
13. The method of claim 8, wherein: the report is a payroll report
for an agency that lists workers by agency or cost centre, showing
hours worked for a given buyer for a given period of time, the
report downloadable to an external payroll system.
14. The method of claim 13, wherein: the report is similar to a
payroll report except that it uses on-cost rates instead of pay
rates for an agency supplier to manage a profit associated with a
worker.
15. The method of claim 8, wherein: the report is a supplier charge
report for buyers, using charge rates quoted by the agency and
listing all agencies showing details of all the suppliers for the
period selected.
16. The method of claim 8, wherein: the report is a cost report for
buyer, the report using uses on-cost rates instead of charge rates
for the buyer to manage their profit.
17. The method of claim 8, wherein: the report is a cost report for
the agency, using cost rates instead of pay rates for the agency to
manage their profit.
19. The method of claim 8, wherein: the report is a charge report
for buyer, enabling the buyer to track charge out rates it has set
against cost centers.
20. The method of claim 8, wherein: the report is a comparison
report comparing pay rates, cost rates and charge rates for each
employee over a given time period either by cost center, project or
event.
Description
FIELD OF THE INVENTION
[0001] The invention pertains to business methods and software
relating to a networked solution for providing instant information
and analysis of temporary and contract labour which has been
supplied from a number of different suppliers. In preferred
embodiments, the solution is supported by email and SMS
notification.
BACKGROUND OF THE INVENTION
[0002] Many businesses use multiple sources for casual or
contractor (time sheet) labour. Management, compliance, visibility,
budgets, control, costs, margins and cash flow analysis is
therefore complicated because data must be collected from numerous
sources and can take up to six weeks to complete and analyze in
some industries. The problem of procuring and supplying casual
labour is one of the prime areas that the invention seeks to
address and examples in the specification are directed toward
casual labour supply. However it will be understood that the
methods disclosed below apply equally well to the procurement and
supply of contract labour, temporary placements of a variety of
types and permanent employment.
[0003] As an example, there are presently over 2.8 million casuals
employed nationally in Australia. More than thirty percent of all
new jobs created are in the casual labour market. It is clear that
a demand currently exists for a single network solution in real
time to manage the use of casual employees by business (buyer) and
agencies (supplier).
[0004] Because of the complexity and cumbersome nature of prior art
solutions, the need has existed for a centralised and networked
procurement system that multiple businesses can use to contract
with multiple recruitment agents for the supply of casual and
contractors. A successful solution would have to avoid any change
management on behalf of the labour buying companies yet allow a
company to negotiate with multiple agents for supply and tracking
of casuals and contractors.
[0005] Another challenge was to allow casual labourers to also have
direct input into the same system for centralised work history,
accepting jobs and filling in timesheets. This gives casual
labourers the ability to select their preferred agents.
[0006] All current systems are a one agent to one business solution
that requires a business to log in to each agent's system to use.
Hence a buyer would have no centralized data regarding the use and
welfare of casuals that worked for them.
[0007] A networked solution that is usable, securely, by companies
(buyers of casual labour), agents (that supply labour) and the
labourers or workers themselves is considered "three dimensional".
The challenge in building a system that is three dimensional is the
security of the information entered. The system must manage quotes
from different agents to avoid inadvertent publishing or viewing of
other agent's quotes by unauthorized users. In preferred
embodiments, the system manages the process of obtaining tenders
and linking accepted contracts (agents and their prices) to job
profiles. This information flows through the system and is visible
at all times against the completed time sheets.
[0008] It is also a consideration that some legislation requires
businesses to have auditable records available for their
casual/contractor workforce as they do their permanent workforce. A
practical solution would thus increase security compliance by
having all casual employee data is stored in one secure location,
i.e. a "one stop shop" for managing service compliance of casual
staff, reducing costs to business through centralised control and
compliance--enabling enforcement of corporate policies and
contracts.
[0009] No existing solution offers labour buyers visibility, in a
real time, to accurate, single views of accrued expenditure to all
suppliers of casual staff, across the entire organisation.
OBJECTS AND SUMMARY OF THE INVENTION
[0010] It is the object of this invention to provide methods of
processing and publishing business information, business methods
and software for networked procurement and tracking of data such as
cost, charge, and budget analysis, from a secure hub, based on the
use of time sheets as the single source, for collection to a single
location, for processing to produce reports which are then
distributable to, buyers and suppliers of casual and permanent
labour in a secure environment. The invention optionally allows the
selection and additional reporting functionality for expenses,
safety issues and potential hazards.
[0011] The present invention seeks to manage, from a single web
based location, orders from buyers and the filling of orders by
multiple agents, tracking time against the quoted cost and cost
centers. The system seeks to capture, on each job sheet, the
details of the business person that placed the order, where the
casuals had to report and the agent's consultant that filled the
order even though the process may have passed through many
different personnel at both the agent and business. Reports are
produced for the agent to download into their payroll system along
with reports showing their charges to the business supplied. These
charge reports are automatically visible to the respective business
showing how much they owe each agent. With current systems,
businesses cannot raise an order until the work has been completed
and the exact dollar amount to put on the order is known.
Therefore, having real time and historical data is of significant
value to the business, agent and casuals and is a real
breakthrough.
[0012] The invention allows multiple buyers (e.g. companies),
suppliers (e.g. agents) and workers to transact with multiple
discrete levels or customised secure access levels, from only one
database and requires no proprietary software at the user end apart
from a web browser. Traditional software products such as SAP,
Oracle etc require a proprietary software product at the user end
and will only allow its own users to transact. The present
invention allows users to view multiple suppliers or buyers. EMS
provides exactly the same network security as provided by, say,
Internet banking. The system may be built, using the Microsoft.Net
platform.
[0013] In preferred embodiments, analysis may be done daily or at
the time of the payroll run, with the ability to report by
location, department, position, event, job (cost centre) overtime,
time and a half, double time and allowances for paying, on-costs
and charging.
[0014] Further, the system optionally allows searches to be done on
a daily basis for any of the above information. Historical data on
above information is also available.
BRIEF DESCRIPTION OF THE DRAWINGS FIGURES
[0015] The following drawings have been referenced in the detailed
description of the processes of the invention in order to aid in
their explanation and understanding:
[0016] FIG. 1 is a diagram of current processes, showing how
multiple businesses relate to multiple agencies to engage multiple
workers.
[0017] FIG. 2 is a diagram showing how the application will sit as
a transactional engine between business and suppliers of labour
(agencies).
[0018] FIG. 3 illustrates a web published form showing how a
business is registered.
[0019] FIG. 4 illustrates a published form showing how an agent is
registered.
[0020] FIG. 5 illustrates a published form showing how a worker is
registered.
[0021] FIG. 6 is a chart illustrating the organisation of up to
thirteen different access levels that a business may allocate to
any of its users.
[0022] FIG. 7 is a chart illustrating the organisation of up to
thirteen different access roles that an agent may allocate to any
of its users.
[0023] FIG. 8 illustrates a web page showing exemplary fixed
details for a profiling position.
[0024] FIG. 9 illustrates a web page showing selected nominated
agents or all agents applicable to a quote.
[0025] FIG. 10 is a web page illustrating responses to quotation
requests that have been received against the position profile from
agents.
[0026] FIG. 11 illustrates a web page showing fixed and variable
data required for the acceptance of a quotation.
[0027] FIG. 12 illustrates a web page showing fixed and variable
data required for an order to be placed.
[0028] FIG. 13 illustrates a web page showing the fixed and
variable data required for a report to be created.
BEST MODE AND OTHER EMBODIMENTS OF THE INVENTION
[0029] As shown in FIG. 1, prior art methods require a business or
company seeking casual labour to contact multiple agencies and
therefore conduct many transactions in the procurement and
management of said labour.
[0030] As shown in FIG. 2, the present invention provides a central
web based site 20 that allows all participating companies and
agencies to transact in a secure, coordinated fashion using only a
conventional web browser.
[0031] In order that the invention may be more readily understood
and put into practical effect, certain processes are described
using the following stages or steps that are expanded upon in
detail below: [0032] user registration [0033] administration setup
[0034] profiling positions [0035] obtaining quotations [0036]
quotation response [0037] accepting quotations [0038] ordering
casuals or contractors [0039] profiling casual or contractor [0040]
selecting casual or contractors [0041] generating timesheets from a
the single source [0042] the collection of information to a single
location [0043] the production of reports which are then
distributable to users
[0044] Data analysis can be performed daily, weekly or at the time
of payroll run by the buyer, supplier or casual. Reports can be
created between user-entered start and finish dates and can be
specified by location, department, profile or position. These
reports can then be linked to the Agent's payroll and to Business
Enterprise Resource Applications.
[0045] The methods of the present invention are implemented via a
networked Application Service Provider (ASP) business model. The
system serves to consolidate timesheet, OH&S and accident data
into a single location, which would otherwise have to be gathered
from a range of various sources. Employers who source from a
variety of casual/contractor labour suppliers may use this
invention to prepare reports of labour by location, department,
position, job, project, order number, supplier over normal time,
time and half, double time and allowances. The invention provides
for searches to be done on a day-to-day basis for any of the above
information categories.
[0046] It will be understood that the invention is described with
reference to a browser-based interface to the World Wide Web
("web"). Accordingly, this invention is designed for use over a
multi-user network such as the Internet. The system may be used by:
[0047] employers of casual/contractor labour (or permanent workers)
[0048] personnel companies (agents) [0049] contractors [0050]
labourers
[0051] A user of the system must have access to a network such as
the Internet and will preferably have web access, an e-mail address
and preferably a mobile phone from which information may be sent or
received (e.g. enter timesheet data).
Registration
[0052] The first stage of the invention allows the three types of
users (buyer or "business" or "company"; supplier or "agent"; and
workers or labourers, contractors) to register so that they can use
the invention. See FIG. 3 for the buyer business registration form,
FIG. 4 for the agent registration form and FIG. 5 for the worker
registration form.
Administration
[0053] The invention allows each of the registered buyers and
suppliers to manage and add their own users within their own
organisation and set security and access levels. For a business,
each of its users can be assigned by the business to any of up to,
say, thirteen different access levels (see FIG. 6). For an agency,
each of its users can be assigned by the agency to any of up to,
say, thirteen different access levels (see FIG. 7). These access
levels determine the extent of functionality the users have to the
invention's information and Web pages. In the alternative, access
privileges to a registered participant's users can be custom
tailored by submission of web based forms.
[0054] The present invention also allows new users added by the
buyer or supplier to be attached to a location, department or
whatever the current reporting structure is for that organisation.
This structure is a "parent-child" relationship so users will only
see themselves and those reporting to them.
[0055] Businesses manage their own profile, their preferred
suppliers which may or may not be used by the company staff when
requesting quotes or placing orders.
Profiling Positions
[0056] The second stage is to establish or set a position profile
(job description), which lists all the fixed details regarding the
position, which is then sent to the agent for a quote as shown in
the form of FIG. 8. The position profile is used as the basis for
allowing registered business users to add variable job details to
the job profile when placing an order.
Obtaining a Quotation
[0057] The third stage is to either contact preferred suppliers (as
set in the registration profile) or selected nominated agents or to
place on the quote board for all agents to quote on. When the
supplier constructs the quote it lists the pay rate to casual,
addition of its on-costs to arrive at a charge rate to the buyer
(supported by a supplier preformed work sheet). The request for
quotations is broadcast to agents etc. by email and SMS alerts. See
FIG. 9.
[0058] Businesses may also source directly casual labour as they
may advertise a position for response by the casual or search the
registered worker database for the relevant experience.
Quotation Response
[0059] In the fourth stage, all responses to quotation requests
that have been received against the position profile from agents,
who are supported by email and SMS are shown in FIG. 10. This is
the web based publication that represents a reply from the agencies
to the quote request sent to them by the business in the third
stage.
Accepting a Quotation
[0060] In stage five, the company has the option of e.g. using the
site's published forms for accepting or declining the agent's
quotation and has the ability to add an on-cost rate (overheads
related to that position) and a charge-out rate which it may use
when on-charging the casual to a third party. The
acceptance/rejection is supported by email and SMS notification to
the respective suppliers. Refer to FIG. 11.
Ordering
[0061] The sixth stage is the actual order. This is where the
company user who is placing the order, with web based forms, to a
selected agent, adds the variable details about the job to the
position profile from FIG. 9 to the order. The order captures all
relevant data required to fill the order such as job profile,
number of casuals, date required, time required, duration pay &
charge rate, order number, person reporting to, and all contact
details. The order is supported by email and SMS. This is shown on
FIG. 12.
Profiling Casual/Contractors
[0062] The seventh stage is the listing, by web publication, of the
details of the worker for review by the buyer that the agent has
sent to fulfill the vacant positions generated by the business. The
business may view the CV (curriculum vitae) of the worker if it has
been requested. The worker being put forward by the supplier is
given the option of accepting the assignment either by e.g. phone,
email or SMS
Selecting Casual/Contractors
[0063] In the eighth stage the business has the ability to accept
or decline a profiled casual/contractor supplied from the agency.
This action is supported by email and SMS to both the supplier and
worker
Generating a Timesheet
[0064] In the ninth stage, a timesheet is automatically generated
when a business accepts the profile of the casual/contractor
supplied by the agency. The time sheet is publishable to and
viewable by the buyer, supplier and casual on the web.
Completion of a Timesheet
[0065] In the tenth stage, the worker (or supervisor) fills in the
automatically generated timesheet, either daily or as required,
with the hours worked so that it can be authorised and
processed.
Authorizing Timesheets
[0066] In the eleventh stage, the business is able to authorise or
decline the submitted timesheet on-line. Where it is declined the
employee and supplier will be notified by email with comment and
asked to re-submit for authorisation.
Report Production
[0067] The invention allows the users to select reports as detailed
in FIG. 13. The report parameters can be set by the user rather
than have fixed reports generated by the system.
[0068] Agencies can have reports generated for payroll reporting
purposes that can then be downloaded to their payroll system.
[0069] This invention allows the production of a range of reports
such as: [0070] Payroll Report for supplier--This report is for
payroll purposes and lists employees by agency or cost center,
showing the hours worked by the employee for a given time period.
Analysis details from this report include pay rates for normal
time, time and a half, and double time, as well as allowances. The
report will be produced in a form that may allow automatic download
to external payroll systems, such as via a CSV file. [0071] Cost
Report for supplier--This report is similar to the Payroll Report
except it uses on-cost rates instead of pay rates for supplier to
manage their profit on each worker [0072] Client Charge Report for
supplier--This report is similar to the Payroll Report except it
uses charge rates instead of pay rates. This report will list all
buyers showing details of all buyers it has supplied for the period
selected. [0073] Supplier Charge Report for buyers--This report is
mirror image of the Clients Charge Report as it uses charge rates
quoted by the supplier. This report will list all suppliers showing
details of all the suppliers for the period selected. [0074] Cost
Report for buyer--This report is similar to the Charge Report
except it uses on-cost rates instead of charge rates for buyer to
manage their profit. Cost Report for supplier--This report is
similar to the Payroll Report except it uses cost rates instead of
pay rates for supplier to manage their profit [0075] Charge report
for buyer--This reports enables the buyer to track charge out rates
it has set against cost centers. This is used for on billing.
[0076] Comparison Report--This report compares pay rates, cost
rates and charge rates for each employee over a given time period
either by cost center, project or event.
[0077] The invention is made secure owing to the use of user id and
passwords, multiple daily backups, encryption and offsite
storage.
[0078] All of the information required by a buyer of labour is
provided from a single location giving it control and flexibility
with regard to the generation of reports. The system being a single
link between buyers and multiple agents can therefore provide the
ability to gauge labour costs before a payroll is run.
[0079] The system will thus allow the buyer and supplier to manage
all their internal data between different departments to different
location for the procurement and management of timesheet employees.
All transactions are supported by a comprehensive audit trail.
* * * * *