U.S. patent application number 12/119664 was filed with the patent office on 2009-05-07 for enterprise-wide hospital bed managementdashboard system.
This patent application is currently assigned to Premise Development Corporation. Invention is credited to Joe Adam, Eric Rosow, Chris Roth.
Application Number | 20090119127 12/119664 |
Document ID | / |
Family ID | 26931665 |
Filed Date | 2009-05-07 |
United States Patent
Application |
20090119127 |
Kind Code |
A2 |
Rosow; Eric ; et
al. |
May 7, 2009 |
ENTERPRISE-WIDE HOSPITAL BED MANAGEMENTDASHBOARD SYSTEM
Abstract
An integrated health care delivery network with enabling
software and network technology to maximize bed resources, manage
varying census levels, and avoid patient diversions through
real-time monitoring, automation and communication, is disclosed.
Preferably, the present invention is embodied in a bed
management/census control dashboard (BMD) system that interfaces
with and complements existing Admission/Discharge/Transfer (ADT)
systems. The BMD system is an easy-to-use business intelligence
application that is designed to allow administrators, clinicians
and managers to easily access, analyze and display real-time
patient and bed availability information from ancillary information
systems, databases and spreadsheets. It enables users to see trends
and relationships in hospital (bed) management data directly from
their desktop personal computers.
Inventors: |
Rosow; Eric; (Avon, CT)
; Adam; Joe; (West Hartford, CT) ; Roth;
Chris; (West Hartford, CT) |
Correspondence
Address: |
TILLMAN WRIGHT, PLLC
PO BOX 473909
CHARLOTTE
NC
28247
UNITED STATES
877-248-5100
877-248-5100
|
Assignee: |
Premise Development
Corporation
Pond View Corporate Center 76Batterson Park Road, 3rd
Floor
Farmington
CT
06032
|
Prior
Publication: |
|
Document Identifier |
Publication Date |
|
US 20080221926 A1 |
September 11, 2008 |
|
|
Family ID: |
26931665 |
Appl. No.: |
12/119664 |
Filed: |
May 13, 2008 |
Related U.S. Patent Documents
|
|
|
|
|
|
Application
Number |
Filing Date |
Patent Number |
|
|
10/238,427 |
Sep 9, 2002 |
|
|
|
12119664 |
May 13, 2008 |
|
|
|
60317784 |
Sep 7, 2001 |
|
|
|
Current U.S.
Class: |
705/2 |
Current CPC
Class: |
G06Q 10/02 20130101;
G06Q 40/08 20130101; G16H 40/20 20180101; G16H 40/63 20180101; G06Q
10/06 20130101; G06Q 10/087 20130101; G06Q 10/0875 20130101; G16H
10/60 20180101 |
Class at
Publication: |
705/002 |
International
Class: |
G06Q 50/00 20060101
G06Q050/00 |
Claims
1-8. (canceled)
9. A method for graphically displaying information relating to
locations in a health care facility at which patients are placed,
comprising the steps of: (a) on an ongoing basis, receiving
messages from a computer system of the health care facility and
updating a database with information extracted from the messages,
which information pertains to the patients and the locations for
patient placement in the health care facility, whereby information
about patients and locations for patient placement is maintained on
an ongoing basis in the database; (b) accessing the database and,
based thereon, displaying a graphical representation of a plurality
of locations for patient placement in the health care environment
which graphical representation visually includes representations of
at least a portion of the information about patients and locations
for patient placement that is maintained in the database.
10. The method of claim 9, wherein the locations for patient
placement, for which information is maintained in the database,
include all of the locations for patient placement at the health
care facility.
11. The method of claim 9, wherein the locations for patient
placement include units of the health care facility, each unit
having a plurality of patient beds.
12. The method of claim 9, wherein the locations for patient
placement include rooms of the health care facility, each room
having at least one patient bed.
13. The method of claim 9, wherein the locations for patient
placement include patient beds of the health care facility.
14. The method of claim 9, wherein the information about patients
comprises patient attributes.
15. The method of claim 14, wherein the graphical representation
includes displaying different colors for conveying information
about a particular patient attribute.
16. The method of claim 14, wherein the patient attributes include
at least one of: patient name; patient date of birth; patient
identification number; patient status; patient gender; symptoms;
admitting diagnosis; time of admission; and type of medical service
required.
17. The method of claim 9, wherein the information about the
locations at the health care facility for patient placement
includes bed attributes.
18. The method of claim 17, wherein the graphical representation
includes displaying different colors for conveying information
about a particular bed attribute.
19. The method of claim 17, wherein the bed attributes include at
least one of: bed occupancy status; bed availability status;
whether the bed is monitored; and the medical service assigned to
the bed.
20. The method of claim 9, wherein at least information about the
locations for patient placement is graphically displayed.
21. The method of claim 9, wherein step (b) is performed in
connection with providing a graphical user interface through which
a suitable location for patient placement of a patient is
determined.
22. The method of claim 9, wherein step (b) is performed in
connection with providing a graphical user interface through which
a location for patient placement of a patient is requested.
23. The method of claim 22, further comprising tracking the status
of the bed request and wherein the graphical representation
includes displaying different colors for conveying information
about the status of the request.
24. The method of claim 23, further comprising notifying a unit of
the health care facility of a bed request decision.
25. The method of claim 9, further comprising matching, (i)
information maintained and updated in the database about locations
for patient placement with, (ii) information maintained and updated
in the database about a particular patient, whereby available
locations of the health care facility that are suitable for patient
placement of the particular patient are determined.
26. The method of claim 25, wherein step (b) is performed in
connection with displaying a graphical user interface through which
a suitable location for patient placement of the particular patient
is requested.
27. The method of claim 9, wherein step (b) is preformed in
connection with the displaying of a graphical user interface
through which a suitable location for patient placement of a
patient is requested.
28. The method of claim 9, wherein the graphical representation is
displayed on screen of a wireless handheld device.
29. The method of claim 9, wherein the graphical representation is
displayed within a web browser.
30. The method of claim 9, wherein the graphical representation is
displayed on screen of a monitor located at a particular unit of
the health care facility, and wherein performance of said step (b)
includes displaying only those locations for patient placement that
are part of the particular unit of the health care facility.
31. The method of claim 9, wherein the messages are received from
an Admission/Discharge/Transfer (ADT) System of the health care
facility.
32. The system of claim 9, wherein the graphical representation
comprises a floor plan view of a unit of the health care facility,
and wherein the graphical representation includes icons each
representing a bed of the unit.
33. The system of claim 32, wherein different colors or animation
is displayed in order to represent different information about an
attribute of the bed represented by the icon.
34. The system of claim 32, wherein different colors or animation
is displayed in order to represent different information about a
patient placed at the bed represented by the icon.
35. The system of claim 9, wherein the graphical representation
includes a visual indication of the number of hours that remain
until a patient is scheduled to be transferred or discharged.
36. The system of claim 9, wherein the graphical representation
includes a visual indication of pending transfers or
discharges.
37. The system of claim 9, further comprising generating an audible
alarm when an attribute associated with a patient or a bed reaches
a predetermined threshold.
38. The system of claim 9, further comprising generating and
sending a notification when an attribute associated with a patient
or a bed reaches a predetermined threshold.
Description
CROSS-REFERENCE TO RELATED APPLICATIONS
[0001] The present application is a U.S. continuation patent
application of, and claims priority under 35 U.S.C. .sctn.120 to,
U.S. nonprovisional patent application Ser. No. 10/238,427, filed
Sep. 9, 2002, which '427 application is incorporated by reference
herein and which '427 application is a nonprovisional patent
application of, and claims priority under 35 U.S.C. .sctn.119(e)
to, U.S. provisional patent application Ser. No. 60/317,784, filed
on Sep. 7, 2001, which '784 application is incorporated by
reference herein.
FIELD OF INVENTION
[0002] The present invention generally relates to the fields of
automated resource management and virtual instrument technology.
More particularly, the present invention relates to a real-time
decision support tool for patient bed assignments and for profiling
historical, current and future census levels.
BACKGROUND OF INVENTION
[0003] Most hospitals employ an Admission/Discharge/Transfer (ADT)
system for managing ancillary information, such as admissions,
discharge and transfer data about its patients. However, there are
existing problems in ADT systems. One problem, for example, is the
inability of current ADT systems to provide sufficient clinical
information for appropriate patient placement.
[0004] Another problem area is the lack of accurate bed
availability information. This generally results in lost admissions
and excessive wait times.
[0005] Inefficient communication while searching for the
appropriate bed for a patient, is another problem.
[0006] High incidences of `observation` outpatients that occupy
inpatient beds without payer authorization, is another problem.
[0007] A final problem area with current ADT systems is the
difficulty in accessing meaningful historical, current and
predictive hospital data.
SUMMARY OF INVENTION
[0008] The present invention satisfies, to a great extent, the
foregoing and other needs not currently satisfied by existing bed
management systems. This result is achieved, in an exemplary
embodiment, by providing an integrated health care delivery network
with enabling technology to maximize bed resources, manage varying
census levels, and avoid patient diversions through real-time
monitoring, automation and communication.
[0009] Preferably, the present invention is embodied in a bed
management/census control dashboard (BMD) system that interfaces
with and complements existing Admission/Discharge/Transfer (ADT)
systems. The BMD system is an easy-to-use business intelligence
application that is designed to allow administrators, clinicians
and managers to easily access, analyze and display real-time
patient and bed availability information from ancillary information
systems, databases and spreadsheets. In other words, it enables
users to see trends and relationships in hospital management data
directly from their desktop personal computers.
[0010] The present invention improves patient placement efficiency
and saves time and money by assisting with the clinical and
business decision process that occurs when a patient needs to be
admitted to a hospital, for instance. The dashboard's suite of
virtual instruments provides a cross-functional view of enterprise
status throughout the organization. Decision makers can easily move
from big-picture analyses to transaction-level details while, at
the same time, safely sharing this information throughout the
enterprise to derive knowledge and make timely, data-driven
decisions.
[0011] The system of the present invention enables more efficient
patient placement by, for example, reducing/eliminating telephone
calls and paper processes, and automatically matching patient
requirements to available resources. In addition, it is an
extremely powerful data warehouse and data mining tool that
provides on-demand historical, real-time and predictive reports,
alerts and recommendations.
[0012] The system of the present invention is real-time and mission
critical. That is, it handles both scheduled and emergency events.
The system also assists with the clinical and business decision
processes that occur when a patient needs to be assigned to a
specific bed location, for example.
[0013] Collectively, the system provides organizations or
enterprises with an array of enabling technologies to:
schedule/reserve/request patient bed assignments; assign/transfer
patients from an emergency department and/or other clinical areas;
reduce/eliminate dependency on telephone calls to communicate
patient and bed requirements; apply statistical process control
(SPC) and "Six Sigma" methodologies to manage occupancy and patient
diversion; and provide administrators, managers and caregivers with
accurate and on-demand reports and automatic alerts such as through
pagers, electronic mail, telephone and intelligent software
agents.
[0014] Further features of the present invention include:
easy-to-use visual navigation; intuitive interactive interface;
easy queries; runs on standard computers; real-time, historical and
predictive analyses; user configurable settings; remote access and
control; geographical information system interfaces; text-to-speech
conversion; interactive agent support and alarms; automatic
messaging via email, pagers, telephone, etc.; integrated online
help; file management and configuration utilities.
[0015] In addition to these features, the system of the present
invention is designed to protect patient confidentiality and be
fully compliant with the evolving Health Insurance Portability and
Accountability Act (HIPAA) regulations. A full security system is
embedded within the dashboard to authenticate users, audit user
access and assign users to definable system roles. These roles
restrict both processes and the ability to view or change key
data.
[0016] In a preferred embodiment, the system of the present
invention is accessible via a web browser or a client application.
The supporting architecture of the BMD system is preferably a
standard N-tier server based system comprising one or more of the
following, depending on user needs: web server, application server,
database server and an ADT interface server.
[0017] The system comprises several modules that communicates in a
fashion to accomplish the advantages and features of the invention.
Preferably, the system include a bed placement, ADT interface, data
import/export, security communications, communications
notification, integrated data mining and reporting, utility and
configuration, and/or a login authentication module.
[0018] The integrated mining and report module is responsible for
preparing in real-time one or more reports that take advantage of
the data warehousing capabilities of the BMD system. These reports
include, but are not limited to, all varieties of historical census
reports, (real-time) census reports, bed manager reports, physician
discharge reports, discharge compliance reports, etc.
[0019] The utility and configuration module is generally
responsible for providing operational functions that allow system
operators or users to configure the system as desired. For example,
this module allows system operators to add new users, modify new or
existing user security settings, add/delete/modify services, units,
rooms, beds, floor plan diagrams and the like, including their
inter-relationships.
[0020] The embedded backup utility module comprises a local version
of the bed management database that is constantly updated. Access
to this database gives users a self-contained and mobile version of
the BMD system that can be used in the event of catastrophic
failure of the system or network hardware. Access to this database
also provides protection, for example, in the event a hospital
crisis removes users from direct access to the hospital's network.
The login authentication module is responsible for authenticating
or validating a user's login (or other) information. In one
instance, this module is configurable to access a hospital's
central user login repository to validate a user's login
information.
[0021] The login authentication module also enables single-user
sign-on capability by providing a user with the same username and
password used by other applications that authenticates the user
with a central user log-in repository.
[0022] With these and other advantages and features of the
invention that may become hereinafter apparent, the nature of the
invention may be more clearly understood by reference to the
following detailed description of the invention and to the several
drawings attached herein.
BRIEF DESCRIPTION OF PREFERRED EMBODIMENTS
[0023] FIG. 1 is a system diagram of the components of the ) bed
management dashboard system in accordance with a preferred
embodiment of the present invention.
[0024] FIG. 2 is an exemplary screen shot used to request a bed for
a patient.
[0025] FIG. 3 is an exemplary screen shot used to locate a specific
bed or unit for a patient.
[0026] FIG. 4 is a graphical view of an intensive care unit.
[0027] FIG. 5 is an exemplary screen shot of a hospital summary
report.
[0028] FIG. 6 is an exemplary screen shot of an online agent, which
monitors and analyzes data.
DETAILED DESCRIPTION OF PREFERRED EMBODIMENTS
[0029] Referring now to the drawings, in FIG. 1 there is shown a
system diagram of the components of the present invention, and the
information flow from the ADT system to a user's desktop.
[0030] In the embodiment depicted, the major components include an
ADT interface, database server, an application server, web server,
and an end-user application. One or more modules can be added to
the system to meet an end user's needs. These modules communicate
directly with the application server and provide a user with
different, unique and independent functionality.
[0031] The BMD system of the present invention is designed to
interface with any ADT system that provides a Health Level 7 (HL7)
interface. HL7 is an industry standard data format for
health-related information.
[0032] Referring now to FIG. 1, key information from a hospital's
ADT system is automatically fed to the bed management dashboard
system of the present invention via a health level seven (HL7) data
stream, for example. In a large hospital, the bed management
dashboard (BMD) system of the present invention is capable of
receiving 12,000 or more transaction messages a day. These messages
are parsed into appropriate data elements by the HL7 parser and are
stored on a database server. A client application preferably runs
on an end-user's desktop and/or a wireless messaging server or
PDA.
[0033] As shown in FIG. 1, the end users may be bed coordinators,
unit directors or administration officials. The client application
is preferably a client-server application. Alternatively and
optionally, the client application may run via a web browser. Also,
the BMD system preferably employs software technology, such as
ActiveX, to authenticate user logins across a hospital's network.
This approach enables organizations and end users to have a
`single-user sign-on` solution to authenticate qualified personnel
and grant access to the BMD system.
[0034] An important feature of the BMD system of the present
invention is that it re-formats information from the ADT system and
presents it to the user in a very user-friendly and
process-efficient manner. Dynamic and interactive graphical
presentations of data are used extensively.
[0035] FIG. 2 illustrates how all the patients from a given
admitting source, such as an Emergency Department, is displayed and
selected from a dynamically sortable Smart Table. It is embodied in
an exemplary screen shot that is primarily used to specify a
patient.
[0036] Referring to the three major steps shown in FIG. 2, the user
first enters various criteria to identify the patient. These
criteria include the patients, last name, first name, date of birth
or personal identification number, for example. The criteria may
also be of a general nature, such as by patient status, pre-admits
through a desired time period, or the type of medical service.
General search criteria may produce a plurality of patients.
[0037] The system then displays all of the patients meeting the
specified criteria. Finally, the user selects the patient in
question and presses the NEXT button to move to another screen,
where an available bed is located and requested.
[0038] Noteworthy is the fact that hospital beds are classified as
having pre-defined attributes, such as being `monitored` or being
assigned to the `surgery` service.
[0039] The needs of patients are similarly described with
attributes, such as `monitor required` or `scheduled for
surgery`.
[0040] As illustrated in FIG. 3, the BMD system of the present
invention helps to find those available beds in the hospital that
meet the specific needs of a patient by guiding the clinical staff
through a set of process screens that perform the match. Once a
patient is selected, the exemplary `Bed Finder` screen of FIG. 3 is
used to locate a specific bed or unit for the patient. In the
embodiment depicted, the user first enters various criteria about
the type of bed that is needed, such as patient gender, whether
monitoring required, the level of care required, and the like. The
system then displays all of the available beds that meet the
specified criteria. The Bed Finder screen also displays information
about the patient for which a bed is being sought. Finally, the
user selects a particular bed for the previously specified
patient.
[0041] Decisions for patient placement may be centralized or
de-centralized. In either scenario, the BMD system of the present
invention allows proper communication between the affected parties
or users. Status of decisions is automatically tracked, and a
monitoring process is capable of detecting and notifying key
stakeholders of any process delays. For example, Admitting or
Emergency Departments can be automatically notified of decisions,
if appropriate.
[0042] Reporting of information is provided by online screen views
of data tailored to the needs of a particular class of system user.
FIG. 4 illustrates an exemplary embodiment of how patient
information can be viewed in a dynamic and interactive floor plan
mode.
[0043] In the embodiment depicted, there is shown a customized
graphical view of an intensive care unit. Each bed is presented as
a square using a simplified floor plan view. In a preferred
embodiment, colors are used to indicate the selected attribute of
the patient or bed. For example, the display in FIG. 4 may be
configured to show available beds in green and occupied beds in
red. Flashing gray beds may represent beds with pending discharges.
Closed or inactive beds may be color-coded black. Many other
color-coded options are available via a pull-down selector. These
include patient and bed attributes such as gender, monitored bed,
negative pressure room, and type of medical service (i.e.
cardiology, surgery/orthopedics, etc.).
[0044] In addition, each bed icon can also display a numeric value
indicating how many hours remain until a patient is scheduled to be
transferred or discharged. Conversely, these numeric indicators can
also indicate how long a patient has been in a given bed. This
feature is important in that hospitals typically do not have an
outpatient remain in `outpatient` status for longer than 23 hours.
The BMD system can effectively alert (via flashing icons, audible
alarms, email, pager, telephone call, etc.) the appropriate
personnel when the 23-hour threshold has been reached.
[0045] Unit personnel can view both detailed information as well as
summary roll-ups of their patients. Administrators, program
directors and the like, may view data over a wider scope that
encompasses multiple units, services or physicians, for example.
Longer-term, retrospective reporting is also supported, both by
user-configured screen-based summaries, as well as by third party
tools, such as Crystal Reports, via a link, such as an OBDC link,
to the database.
[0046] An example of a summary report is shown in FIG. 5.
Administrators who need to see a global view of the hospital status
primarily use this exemplary screen shot. The system's embedded
report engine uses Statistical Process Control (SPC) tools,
including Control and Run Charts, Pareto Analysis and
Multi-parameter Analysis, when appropriate. This module is
particularly useful for monitoring and analyzing parameters in real
time, such as patient occupancy and throughput, referral and
payment patterns and network activity.
[0047] For example, table and Pareto charts can be used to profile
the various units and the current status summaries of each unit.
These patients can also be rolled up into services, or grouped by
physician. In addition, patients can be aggregated in many other
ways, such as by time of admission, length of stay, admitting
diagnosis, and so forth.
[0048] Further, each of the screens depicted in FIGS. 2 through 5
contains button features along the bottom of the screen for
features such as printing, and for navigating to various modules
(i.e., Unit Details, Place Patient, Find Bed, etc.)
[0049] A key feature of the BMD system of the present invention is
its use of `Intelligent Agents` to provide assistance and alert the
user of important alarm conditions that may otherwise go unnoticed.
These agents can be configured to provide notification in the form
of on-screen messages, using technology such as Microsoft's Merlin
MSAgent.TM. shown in FIG. 6, or via electronic notification (i.e.
emails), pagers, facsimiles, synthesized voice phone messaging,
and/or the like.
[0050] These online agents, as depicted in FIG. 6, are constantly
monitoring and analyzing patient and census information. They have
the ability to detect key system situations, such as a high census
in a unit (i.e. no available beds), excessive Emergency Department
placement time for a particular patient, or delays in responses to
placement requests.
[0051] In addition, a full security system is embedded within the
BMD system in order to audit user access and to allow users to be
assigned definable system roles. In a preferred embodiment, these
roles restrict both processes and the ability to view or change key
data. The ability to limit roll access to certain data values only
of hospital unit and hospital service, enhances patient information
privacy. Further, the BMD system is designed to be fully compliant
with the Health Insurance Portability and Accountability Act
(HIPAA) regulations.
[0052] It should be readily recognized that the BMD system of the
present invention is capable of providing a variety of screens
showing one or more additional features not previously discussed.
For example, the BMD system can provide pending activity
information, where pending admissions and transfers have been
officially registered via a hospital's ADT system. The Pending
Activity screen shot may show, highlighted in red, for example,
requested bed placements or patient transfer requests from units
that wish to transfer patients. In a preferred embodiment, the
Pending Activity screen may be divided into upper and lower parts,
where the top table shows the amount of pending activity coming in,
and the bottom table shows the pending activity that is
outgoing.
[0053] In all cases, the screen can show information for a specific
unit, a service, or the entire hospital. The user can also limit
the display so that they will see the activity that will happen
prospectively, such as within the next 3 hours, 12 hours, 24 hours,
etc. Also, the user can see the details of who and when a request
was specifically made.
[0054] The BMD system of the present invention can also interface
with other ancillary information systems such as staffing, "time
and attendance" and clinical information systems. This capability
allows the BMD system to provide a wide array of multi-dimensional
data, such as available (and required) staffing levels to meet
occupancy demands, clinical information that may be useful in
determining triage plans, and the like.
[0055] Another feature that the BMD system is capable of providing
is census reports. Census reports are interactive reports that
allow the occupancy trends on a specific unit, group of units or
the entire hospital, to be examined over a selectable time
interval. The pull-down selector provides options of viewing the
data as Occupancy, Percent Occupancy, Availability and Percent
Availability. A `data pointer` line can be dragged across the
screen report to show the actual numeric value in a field at the
top of the report. Additional `drill-down` details, print and
export features are also available.
[0056] Another interactive report available from the BMD system of
the present invention, is a Physician Discharge Histogram Report.
This report rolls up the selected patient discharge activity into a
single 24-hour format, for example. Hospital-wide or specific unit
data can be selected. Timeframe selection options are also
provided. Each histogram bar may represent the number of discharges
for a one-hour period of the day. In this instance, the overall bar
would display the total for all physicians, while a highlighted
sub-bar would represent the value for the specific physician
selected in a left-hand text box.
[0057] The above description and drawings are only illustrative of
preferred embodiments which achieve the features and advantages of
the present invention, and it is not intended that the present
invention be limited thereto.
[0058] By leveraging the power of virtual instrumentation and open
architecture standards, the bed management dashboard system of the
present invention improves patient placement efficiency and saves
time and money by assisting with the clinical and business decision
processes associated with patient admissions, transfers and
discharges. This integrated technology directly benefits health
care providers, payers, and patients.
[0059] However, it is also envisioned that the BMD system of the
present invention may be useful in applications other than a
hospital environment. These applications include, for example,
nursing homes, hotels. The applications extend across
multi-facility organizations as well by state or other agencies
responsible for monitoring access (i.e. intensive care beds
available statewide during a natural disaster) and the like. Any
modification of the present invention that comes within the spirit
and scope of the following claims is considered to be part of the
present invention.
* * * * *