U.S. patent application number 10/001285 was filed with the patent office on 2002-08-22 for customer loyalty investment program system and method.
This patent application is currently assigned to Dome Partners, L.L.C.. Invention is credited to Feidelson, Robert S., Larizza, Joseph P., Parrott, Timothy C., Peters, Eric C..
Application Number | 20020116264 10/001285 |
Document ID | / |
Family ID | 23583531 |
Filed Date | 2002-08-22 |
United States Patent
Application |
20020116264 |
Kind Code |
A1 |
Feidelson, Robert S. ; et
al. |
August 22, 2002 |
Customer loyalty investment program system and method
Abstract
The present invention is directed to a customer loyalty
investment program system and method. In one embodiment, the
invention is used in e-commerce. In another embodiment, the
invention may be used for on-line and/or off-line commerce using a
credit card. The system illustratively includes a web server
containing a web site and a database server containing a member
information, merchant information, fund information,
purchase/rebate information, on-line financial products/services
information, and an input/output means. The method may include
negotiating rebate percentages with merchants, registering members,
receiving rebates from the merchants based on member purchases,
investing the rebates in the fund, and issuing shares in the fund
to members based on rebates received as a result of their
respective purchases. Advantageously, the composition of the fund
preferably reflects the rebates received from the merchants. In the
credit card embodiment, rebates may be received from both a credit
card issuer and merchants agreeing to provide rebates based on
member purchases using the credit card.
Inventors: |
Feidelson, Robert S.;
(Bedford, NY) ; Peters, Eric C.; (New York,
NY) ; Parrott, Timothy C.; (New York, NY) ;
Larizza, Joseph P.; (Hoboken, NY) |
Correspondence
Address: |
PENNIE AND EDMONDS
1155 AVENUE OF THE AMERICAS
NEW YORK
NY
100362711
|
Assignee: |
Dome Partners, L.L.C.
|
Family ID: |
23583531 |
Appl. No.: |
10/001285 |
Filed: |
November 30, 2001 |
Related U.S. Patent Documents
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Application
Number |
Filing Date |
Patent Number |
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10001285 |
Nov 30, 2001 |
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09400417 |
Sep 30, 1999 |
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6345261 |
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60135450 |
May 21, 1999 |
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Current U.S.
Class: |
705/14.17 ;
705/14.21; 705/36R |
Current CPC
Class: |
G06Q 30/0234 20130101;
G06Q 30/0215 20130101; G06Q 30/0236 20130101; G06Q 40/00 20130101;
G07G 1/0036 20130101; G06Q 30/0219 20130101; G06Q 30/02 20130101;
G06Q 40/06 20130101; G06Q 20/387 20130101; G06Q 30/0216 20130101;
G06Q 30/0239 20130101; G06Q 30/0226 20130101 |
Class at
Publication: |
705/14 ;
705/36 |
International
Class: |
G06F 017/60 |
Claims
What is claimed is:
1. A method of providing an investment fund comprising the steps
of: registering members; receiving rebates from merchants based on
purchases made by the members from the merchants; and investing the
rebates in the fund; wherein the composition of the fund reflects
at least in part the rebates received from the merchants.
2. A method of providing an investment fund based on rebates
received from on-line purchases comprising the steps of:
registering members; receiving rebates from on-line merchants based
on purchases made by the members at the on-line merchants;
investing the rebates in the fund; issuing shares in the fund to
each respective member based on the rebates received from the
on-line merchants as a result of purchases made by that member; and
purchasing securities of each respective on-line merchant based on
the rebates received from that on-line merchant.
3. A method of providing an investment fund based on rebates
received from on-line purchases comprising the steps of:
registering members using a computer; identifying member purchases
made at the on-line merchant sites; receiving rebates from the
merchants based on member purchases; investing the rebates in the
fund; issuing shares to each member based on the rebates received
from merchants as a result of purchases made by that member; for
rebates received from public merchants, purchasing securities of
each public merchant based on the amount of rebates received from
that particular merchant; and for rebates received from private
merchants, purchasing securities in the public merchants as a
function of the fund's then existing portfolio.
4. A method, using a computer, of directing management of an
investment fund based on rebates received from on-line purchases
comprising the steps of: registering members using a computer;
maintaining storage information including member database
information relating to participating members, merchant database
information relating to merchants that have agreed to provide
rebates for member purchases, rebate database information, and fund
database information; receiving rebate data information from the
on-line merchants relating to member purchases made at the on-line
merchants; updating the stored rebate database information; and
generating information relating to the issuance of shares to each
respective member based on the rebate data information and
information relating to the purchase of securities issued by each
respective on-line merchant based on the rebate data
information.
5. A system for administering an investment fund, comprising: means
for registering members; means for receiving rebates from merchants
based on member purchases made at the merchants; means for
investing the rebates in the fund; means for issuing shares in the
investment fund to each respective member based on rebates received
as a result of his purchases; and means for purchasing securities
issued by each respective merchant as a function of the rebates
received from that merchant.
6. A system for administering an investment fund based on rebates
received from on-line purchases comprising: a computer system
accessible for on-line communication, the computer system
comprising: a storage that maintains member database information
relating to participating members, merchant database information
relating to merchants that have agreed to provide rebates for
member purchases, rebate database information, and fund database
information; and an instruction generating component that generates
information relating to the issuance of shares to each respective
member based on the amount of rebates received from merchants as a
result of purchases made by that member and also generates
information relating to the purchase of securities issued by each
respective merchant based on the rebates received from that
merchant.
7. The system of claim 6, wherein the instruction generating
component is coupled to a FTP server and the information relating
to the issuance of shares is transmitted via a FTP file to a
transfer agent who issues shares in the fund.
8. The system of claim 6, wherein the instruction generating
component is coupled to a FTP server and the information relating
to the purchase of securities is transmitted via a FTP file to a
broker who purchases the securities.
9. The system of claim 6, wherein the instruction generating
component issues the shares and purchases the merchant
securities.
10. The system of claim 6, wherein the instruction generating
component generates the information relating to the issuance of
shares by querying the stored rebate database information.
11. The system of claim 6, wherein the instruction generating
component generates the information relating to the purchase of
securities by querying the rebate database information.
12. A system for administering an investment fund, comprising: a
membership registration component for registering members; a rebate
tracking component that tracks rebates received from merchants
based on purchases made by members at the merchants; and an
instruction generating component that generates information
relating to the issuance of shares in the investment fund to each
respective member based on his respective determined rebates for a
given period and generates instructions relating to the purchase of
securities issued by each respective merchant as a function of the
rebates received from that merchant during the given period.
13. A system for administering an investment fund comprising: a
membership registration component; a total purchase calculation
component that calculates for each member a figure corresponding to
that member's total purchase amount using a credit card during a
period of time; a rebate tracking component that tracks rebates
received from merchants based on member purchases at the merchants
using the credit card; and an instruction generating component that
generates information relating to the issuance of shares in the
investment fund to each respective member based on their respective
determined rebate amounts and the portion of the total purchase
amount figure, and information relating to the investment of a
portion of the total purchase amount figure and the rebates in the
fund.
14. A method of providing an investment fund comprising the steps
of: registering members; calculating for each member a rebate
corresponding to a percentage of that member's total purchase
amount using a credit card during a period of time; receiving
rebates from the credit card issuer based on the rebate figure for
each member during the period of time; investing the credit card
issuer rebates in the fund; receiving rebates from merchants based
on member purchases using the credit card; and investing the
merchant rebates in the fund; wherein the composition of the fund
reflects at least in part the rebates received from the
merchants.
15. The method of claim 14, wherein the step of investing the
credit card issuer rebates in the fund includes investing the
rebates across the fund's then existing portfolio.
16. A method of providing an investment fund comprising the steps
of: registering members; calculating for each member a rebate
corresponding to a percentage of that member's total purchase
amount using a credit card during a period of time; receiving
rebates from the credit card issuer based on the rebate figure for
each member during the period of time; and investing the credit
card issuer rebates in the fund across the fund's then existing
portfolio.
Description
FIELD OF THE INVENTION
[0001] The present invention is directed to a customer loyalty
investment program. In one embodiment, the system and method are
used in e-commerce. In another embodiment, they may be used for
on-line and/or off-line commerce.
BACKGROUND OF THE INVENTION
[0002] Merchants and credit card companies have developed a number
of customer award programs in an attempt to enhance customer
loyalty. For example, merchants have long offered coupons to
customers with the hope that they will be enticed to purchase a
product with the coupon and subsequently develop some loyalty to
the product or the merchant. More recently, merchants and credit
card companies have set up programs where customers earn award
points through the purchase of products or services with a credit
card. The award points may then be redeemed towards other products
or services offered by merchants.
[0003] As the Internet has gained in popularity as a shopping
destination, similar customer award programs have been developed.
For example, U.S. Pat. No. 5,774,870 describes a fully integrated
on-line award program wherein a user earns award points by
purchasing products on the offering entity's web site. The offering
entity keeps track of these award points, and they may be redeemed
by the user to purchase products from an on-line award catalog
displayed on the offering entity's web site.
[0004] Over the years, investment-based customer award programs
have also been offered to customers. For example, U.S. Pat. No.
5,297,026 describes a credit card based customer loyalty program
wherein the offering entity determines the total amount of credit
card purchases a participating customer has made during a given
period, and credits an investment account owned by the customer
with up to 10% of that total amount. The offering entity has
complete discretion over how the money allocated to the customer is
invested. It simply guarantees a percentage return on the
investment, or ties the investment to a published interest rate.
Importantly, the investment is in no way tied to what products the
customers have purchased with the credit card.
[0005] Another investment-based customer award program is described
in U.S. Pat. No. 5,233,514 to Ayyoubi et al. Ayyoubi et al.
describe a customer loyalty program wherein customers receive
credit towards the purchase of stock in a given company by sending
in UPC labels from products that they have purchased from the given
company. The entity collecting the UPC labels authenticates the UPC
labels and maintains a computer account that accumulates the amount
of credit the customer has earned. The file is kept such that when
a customer has accumulated enough credit to purchase a share of
stock in the given company, the entity purchases the share in the
name of the customer.
[0006] This scheme also has flaws. First, the rebate mechanism is
cumbersome for both the customers and the offering entity.
Customers must remember to cut out UPC labels from product packages
and mail the labels to the offering entity to receive any credit
for their purchases; and the offering entity has to authenticate,
scan, and track the UPC labels. At least in cases where the dollar
value represented by a single UPC label is low, the cost of
maintaining a customer account is likely to be high relative to the
value of the stock accumulating in the customer's account.
Moreover, the customer can invest only in the stock of the
companies whose products he has bought.
[0007] There thus remains a need for a user-friendly
investment-based customer award program that is attractive to both
merchants and customers.
SUMMARY OF THE INVENTION
[0008] In one preferred embodiment, the present invention relates
to a method of providing an investment fund comprising the steps
of: registering members; receiving rebates from merchants based on
purchases made by the members from the merchants; and investing the
rebates in the fund; wherein the composition of the fund reflects
at least in part the rebates received from the merchants.
[0009] In another preferred embodiment, the present invention
relates to a method of providing an investment fund based on
rebates received from on-line purchases comprising the steps of:
registering members; receiving rebates from on-line merchants based
on purchases made by the members at the on-line merchants;
investing the rebates in the fund; issuing shares in the fund to
each respective member based on the rebates received from the
on-line merchants as a result of purchases made by that member; and
purchasing securities of each respective on-line merchant based on
the rebates received from that on-line merchant.
[0010] In yet another preferred embodiment, the present invention
relates to a method of providing an investment fund based on
rebates received from on-line purchases comprising the steps of:
registering members using a computer; identifying member purchases
made at the on-line merchant sites; receiving rebates from the
merchants based on member purchases; investing the rebates in the
fund; issuing shares to each member based on the rebates received
from merchants as a result of purchases made by that member; for
rebates received from public merchants, purchasing securities of
each public merchant based on the amount of rebates received from
that particular merchant; and for rebates received from private
merchants, purchasing securities in the public merchants as a
function of the fund's then existing portfolio.
[0011] In still another preferred embodiment, the present invention
relates to a method, using a computer, of directing management of
an investment fund based on rebates received from on-line purchases
comprising the steps of: registering members using the computer;
maintaining storage information including member database
information relating to participating members, merchant database
information relating to merchants that have agreed to provide
rebates for member purchases, rebate database information, and fund
database information; receiving rebate data information from the
on-line merchants relating to member purchases made at the on-line
merchants; updating the stored rebate database information; and
generating information relating to the issuance of shares to each
respective member based on the rebate data information and
information relating to the purchase of securities issued by each
respective on-line merchant based on the rebate data
information.
[0012] In another preferred embodiment, the present invention
relates to a system for administering an investment fund,
comprising: means for registering members; means for receiving
rebates from merchants based on member purchases made at the
merchants; means for investing the rebates in the fund; means for
issuing shares in the investment fund to each respective member
based on rebates received as a result of his purchases; and means
for purchasing securities issued by each respective merchant as a
function of the rebates received from that merchant.
[0013] In yet another preferred embodiment, the present invention
relates to a system for administering an investment fund based on
rebates received from on-line purchases comprising: a computer
system accessible for on-line communication, the computer system
comprising a storage that maintains member database information
relating to participating members, merchant database information
relating to merchants that have agreed to provide rebates for
member purchases, rebate database information, and fund database
information; and an instruction generating component that generates
information relating to the issuance of shares to each respective
member based on the amount of rebates received from merchants as a
result of purchases made by that member and also generates
information relating to the purchase of securities issued by each
respective merchant based on the rebates received from that
merchant.
[0014] The instruction generating component may be coupled to a FTP
server so that the information relating to the issuance of shares
is transmitted via a FTP file to a transfer agent who issues shares
in the fund. Moreover, the instruction generating component may be
coupled to a FTP server so that the information relating to the
purchase of securities is transmitted via a FTP file to a broker
who purchases the securities. In addition, the instruction
generating component may issue the shares and purchase the merchant
securities.
[0015] The instruction generating component preferably generates
the information relating to the issuance of shares and the purchase
of securities by querying the stored rebate database
information.
[0016] In yet another preferred embodiment, the present invention
relates to a system for administering an investment fund,
comprising: a membership registration component for registering
members; a rebate tracking component that tracks rebates received
from merchants based on purchases made by members at the merchants;
and an instruction generating component that generates information
relating to the issuance of shares in the investment fund to each
respective member based on his respective determined rebates for a
given period and generates instructions relating to the purchase of
securities issued by each respective merchant as a function of the
rebates received from that merchant during the given period.
[0017] In another preferred embodiment, the present invention
relates to a system for administering an investment fund
comprising: a membership registration component; a total purchase
calculation component that calculates for each member a figure
corresponding to that member's total purchase amount using a credit
card during a period of time; a rebate tracking component that
tracks rebates received from merchants based on member purchases at
the merchants using the credit card; and an instruction generating
component that generates information relating to the issuance of
shares in the investment fund to each respective member based on
their respective determined rebate amounts and the portion of the
total purchase amount figure, and information relating to the
investment of a portion of the total purchase amount figure and the
rebates in the fund.
[0018] In yet another preferred embodiment, the present invention
relates to a method of providing an investment fund comprising the
steps of: registering members; calculating for each member a rebate
corresponding to a percentage of that member's total purchase
amount using a program credit card during a period of time;
receiving rebates from the credit card issuer based on the rebate
figure for each member during the period of time; investing the
credit card issuer rebates in the fund; receiving rebates from
merchants based on member purchases using the program credit card;
and investing the merchant rebates in the fund; wherein the
composition of the fund reflects at least in part the rebates
received from the merchants. The step of investing the credit card
issuer rebates in the fund preferably includes investing the
rebates across the fund's then existing portfolio.
[0019] In another preferred embodiment, the present invention
relates to a method of providing an investment fund comprising the
steps of: registering members; calculating for each member a rebate
corresponding to a percentage of that member's total purchase
amount using a program credit card during a period of time;
receiving rebates from the credit card issuer based on the rebate
figure for each member during the period of time; and investing the
credit card issuer rebates in the fund across the fund's then
existing portfolio.
[0020] The term "securities" is used herein in its broadest sense
to refer to stocks, bonds and all other instruments of the types
regulated under the Securities Act of 1933, 15 U.S.C. 776 and under
similar international regulations.
[0021] These and other features of the present invention will be
better understood after reading the remainder of this
application.
BRIEF DESCRIPTION OF THE DRAWINGS
[0022] FIG. 1 is an illustrative block diagram of the system of the
present invention;
[0023] FIG. 2 is a flowchart that outlines the method of the
e-commerce embodiment of the present invention;
[0024] FIG. 3 depicts interactions between various parties using
the system of the e-commerce embodiment of the present
invention;
[0025] FIG. 4 is an illustrative member home page; and
[0026] FIG. 5 depicts one payment process when members make on-line
purchases at merchant web sites.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
[0027] The present invention offers members shares in an investment
fund as an award for purchasing products or services from
participating merchants who have agreed to provide predetermined
rebates for such purchases. Advantageously, the investment fund
reflects the collective purchases that have been made by the
members of the program because generally, and to the extent
possible, every dollar received from each of the participating
merchants through rebates (less any fees that may be charged by the
administrator) is directed toward the purchase of that particular
merchant's securities. As a result, the holdings in the investment
fund are diversified. This innovative scheme makes the program of
the present invention attractive to both merchants and customers.
Merchants are attracted to the program because members become
owners of the participating merchants via the diversified
investment fund. Customers are attracted to the program because it
is user-friendly and because they receive a diversified investment
merely by purchasing products or services from one or more of the
participating merchants.
[0028] According to a preferred e-commerce embodiment of the
present invention, the invention provides a system and method for
investing rebates that participating merchants provide in return
for member purchases of products or services on their web sites.
According to another embodiment of the present invention (which is
discussed below), a similar investment program is provided that is
based on credit card purchases that may be made both on-line and
off-line.
[0029] The system and method of the e-commerce embodiment is now
described in connection with the system diagram of FIG. 1, the
flowchart of FIG. 2, and the high-level interaction diagram of FIG.
3. FIG. 1 is an illustrative block diagram of the system of the
e-commerce embodiment of the present invention. As is shown, web
server 10a is accessible via a communication network such as the
Internet 60 to a plurality of members 80 using computers at their
respective remote locations. (As used herein, the term "member"
refers to a person, business, organization, or any other entity
that is a customer of products or services and has registered with
the system.) Member agents 85, merchants 90, merchant banks 95, and
card processors 100 are also shown connected to the Internet. (The
term "merchant" as used herein refers to any entity that
manufactures or sells products or services.) As discussed in more
detail below, the administrator system 3 may communicate with the
merchant banks and card processors to identify member purchases at
merchant web sites. The member agents 85 may be used as an
intermediary between the merchants 90 and the administrator when
collecting merchant rebate monies. While the system is preferably
accessible via the Internet 60, any other suitable communication
network such as a local area network, a wide area network, or a
limited access network may be used.
[0030] Firewall 8, load balancer 9, application server 10b,
firewall 12, database server 10c, file transfer protocol (FTP)
server 55, transfer agent 65 and associated FTP server, and a
broker 75 and associated FTP server are also shown in FIG. 1.
Preferably, the administrator system 3 generally operates
automatically under the supervision of the administrator 5. For
reasons that will become clear, when the present invention is
practiced in the United States, the administrator is preferably a
broker/dealer registered under the Securities Exchange Act of 1934,
as amended, 15 U.S.C. .sctn.8a et seq., and an investment advisor
registered under the Investment Advisors Act of 1940, as amended,
15 U.S.C. .sctn.80a et seq.
[0031] Web server 10a contains the web site of the present
invention, and is preferably accessible via the Internet through
firewall 8. There may be more than one web server 10a if the load
on the system so requires. Load balancer 9 provides load balancing
between such servers. Application server(s) 10b provide information
to/from the web server(s) 10a and database server 10c. As is shown
in FIG. 1, another firewall 12 is preferably provided between the
application server(s) 10b and the database server 10c.
[0032] Database server 10c preferably is a programmed general
purpose computer that includes a processor 12, a memory 14 and an
input/output means 16. The input/output means is used, among other
things, to transmit and receive information to and from the FTP
server 55. Memory 14 stores member information 20, merchant
information 25, investment fund information 30, purchase/rebate
information 32, on-line financial products/services information 35,
and credit card issuer information 40 (used in connection with the
credit card based customer loyalty program discussed below), and
computer programs 45 for operating database server 10c in
accordance with the invention.
[0033] The stored member database information 20 preferably
includes for each member: a system identification number, a
password, credit card information, social security number, and
other information extracted from the member's completed
registration form.
[0034] The stored merchant database information 25 preferably
includes for each merchant that has agreed to provide rebates to
members of the program: a system identification number and the
discount(s) that the merchant has agreed to provide to members
80.
[0035] The stored fund database information 30 preferably includes
information relating to the investment fund including the specific
merchant security holdings in the fund, the number of shares in the
fund owned by each member, and information regarding the fund's
past and present performance. It may also include information
relating to member accounts in other investment opportunities that
are offered.
[0036] The stored purchase/rebate database information 32
preferably includes information concerning member purchases made at
merchant web sites and information regarding rebate monies that are
due from and have been received from the merchants. It also
preferably includes information relating to each member's purchases
with the credit card of the credit card based customer loyalty
program of the present invention to be discussed below, and
information regarding rebate monies that are due from and have been
received from the credit card issuer of the credit card embodiment
to be described below.
[0037] Products/services database 35 includes the other financial
products or services that may be offered to members when they log
onto the web site.
[0038] The stored credit card issuer database information 40
preferably contains information relating to the credit card issuer
in the credit card based customer loyalty program of the present
invention to be discussed below such as a system identification
number for the credit card issuer and the rebate amount the credit
card issuer has agreed to provide to members based on purchases
using the credit card.
[0039] A redundant database server 10c may also be provided.
[0040] The FTP server 55 preferably communicates with the transfer
agent's 65 and the broker's 75 FTP servers to transmit and receive
information relating to the fund. As will be discussed below, the
transfer agent 65 preferably administers the fund under the
direction of the administrator, and the broker 75 preferably
purchases merchant securities under the direction of the
administrator. In appropriate circumstances, the transfer agent 65
and the broker 75 may be affiliated. Moreover, the administrator
may perform the functions of the transfer agent 65 and the broker
75.
[0041] In a preferred automated embodiment, the rebate monies
received by the merchants are placed into an escrow account.
Database server 10c and FTP server 55 periodically direct the
transfer agent 65 to issue shares in the investment fund to members
as a function of the rebates earned by the members. Database server
10c and FTP server 55 also periodically direct the broker 65 to
purchase merchant securities as a function of the rebate monies
received from the merchants and invested in the fund. The database
server 10c and the FTP server 55 also preferably receive on-line
redemption forms from members and direct the transfer agent 65 to
process such share redemption forms. In an alternative automated
embodiment, the database server 10c issues or directs the
administrator to issue shares in the investment fund, purchases or
directs the administrator to purchase the merchant securities, and
receives redemption forms and processes or directs the
administrator to process the redemption forms. Preferably, the
receipt of rebate monies, the use of such monies to purchase shares
and securities, and the receipt of the purchased shares and
securities are handled by the administrator system 3 (and, as
appropriate, by the transfer agent and the broker) as book entries
without the need to send or receive money, checks or certificates
for the shares and securities except for settlement purposes.
[0042] With reference to FIG. 2, the method of the e-commerce
embodiment of the present invention includes the steps of
negotiating rebate percentages with participating merchants (200),
registering members (210), receiving rebates from merchants (220)
in response to purchases made at participating merchant web sites,
issuing shares (240) in the mutual fund to members as a function of
the rebate monies received from merchants based on member
purchases, and investing the rebate monies by purchasing merchant
securities in proportion to the rebate monies received from the
merchants (250).
[0043] The system and method of the e-commerce embodiment will now
be further described in connection with FIG. 3, which shows the
interactions between the system administrator 300, merchants 304,
and members 306 according to the present invention. As illustrated
by block 302, the administrator first negotiates a contract with
various on-line merchants such that the merchants agree to rebate a
percentage of the purchase price of products or services bought by
members of the program. The contract may also include: a provision
that the merchant agrees to pay the administrator a fee for the
administrator's role in establishing and operating the system; a
provision concerning the mechanics of tracking, calculating, and
paying over the rebate monies to the administrator; and a provision
concerning the merchant's web site content related to the system
(e.g., a hyperlink to the system web site, a statement on the
merchant's web site that it is a merchant participant in the
system, and/or a statement on the merchant's web site listing the
rebate percentage the merchant will offer to members 306.) The
administrator, in turn, generally agrees to invest any rebates in
the merchant's publicly traded securities in proportion to the
rebate amounts received.
[0044] The administrator targets both public and private on-line
merchants to participate in the program. Public merchants will find
the program particularly desirable for a number of reasons:
[0045] 1. Members become owners of the merchant's securities via
the fund. The merchants thus benefit from a closer relationship
with their customer/owners. Many in the industry say, "An owner is
the best customer."
[0046] 2. As discussed in more detail below, the system preferably
maintains a customized home page with the fund's performance and
composition information. On this page there are direct links to all
of the merchant web sites. Whenever members log onto this system
home page, they are reminded of the merchants, the good will
extended by the merchants toward the members, and the fact that
they have an ownership interest in the merchants.
[0047] 3. Individual merchants benefit from the cross marketing
inherent in the structure of the fund. That is, since the fund is
composed of shares in public merchants based on rebates received by
the members, each member will own not only the merchants at which
he shops, but also the shares of other public merchants.
[0048] 4. Merchants are able to offer their customers a tangible
reward unlike any other currently available in the market. In a
world of competition ever more defined by lowest price, they are
able to reward customer loyalty in an innovative way which will
forge a long-lasting relationship based on ownership, partnership,
and good will.
[0049] Referring again to FIG. 3, as illustrated by block 308,
members preferably register for the program using an on-line
registration form available on the administrator web site. The
member registration form asks the user to provide personal,
demographic, and system related information such as name, password,
social security number, address, gender, age, employer, and an
e-mail address. The form may also request members to supply the
basic details of any credit card they will use for on-line
purchases. This credit card information is one way of enabling the
administrator to identify member purchases at participating
merchants 90 and subsequently bill the merchants for the rebate.
The credit card details may include: 1) member name as it appears
on the credit card; 2) type of credit card (e.g., Visa, MasterCard,
Discover, and American Express); and 3) at least the last 5 digits
on the credit card number.
[0050] The registration form also includes a user-friendly form for
opening a securities account for the purchase, receipt and
ownership of securities, such as shares of the fund of the present
invention. When the present invention is practiced in the United
States, the fund, which preferably is a mutual fund, and its shares
are preferably registered under the Investment Company Act of 1940,
as amended, and the Securities Act of 1933, as amended, 15 U.S.C.
78a et seq, respectively. The member, via the registration form,
preferably provides the administrator with standing instructions to
receive rebate monies earned by the member and invest such rebate
monies in the fund.
[0051] In the event the SEC or other governmental agency or law
requires separation of the investment fund from the handling of
rebates, it may also be necessary to employ the services of one or
more member agents 316 to: 1) receive rebate monies on behalf of
the members, and 2) invest such rebate monies (less any fee that
may be charged by the administrator) in the fund, or to forward
such rebate monies to the administrator and into the escrow account
321. When the invention is practiced in the United States, the
member agent will be a registered broker/dealer. Where a member
agent is used, the registration process will also include the
completion of an application for an account with the member agent
and the submission of standing instructions to the agent to receive
the rebate monies, and to invest the rebate monies in the fund or
forward such monies to the administrator of the fund and into the
escrow account 321. Following completion of the application and
submission of the instructions, the member will have no need to
further interact with the member agent.
[0052] Upon submitting the registration form, the database server
10c creates in the member database information 20 a file for the
new member, extracts the information from the registration form,
and preferably assigns a system identification number to the
member.
[0053] After the member's registration has been accepted, he
receives a highly secure password or other secure identifier that
preferably gives him access to a personalized home page through the
administrator web site. To log onto his home page, the member
navigates to the administrator web site and enters his password. As
is shown in FIG. 4, each member's home-page preferably includes: a
chart of the performance of the fund versus various benchmarks 400;
summary information on the fund 402; summary information on the
member's holdings in the fund 405; information on credits 410 that
the member has received towards the purchase of shares in the fund
as a result of his purchases; hyperlinks to merchant web sites 415;
a button or similar mechanism 420 to access further information
concerning the member's account; a button or similar mechanism 425
to make direct investments in the fund; a button or similar
mechanism to access a hypothetical calculator allowing the member
to approximate a future account value based on possible future
rebates (e.g., the member is able to enter in a rebate value of
$500 per year, and calculate the "hypothetical value" of his
holding in 5 years, 20 years, etc. based on fund performance since
inception); a button or similar mechanism 435 to redeem shares; and
a button or similar mechanism 440 that provides access to more
information concerning the fund. Promotional offers,
advertisements, and other system product information and offerings
may also be provided on the member web page.
[0054] Again referring to FIG. 3, a registered member of the
program may make on-line purchases of goods or services from
participating merchant web sites as shown by block 310.
Advantageously, the member may access the merchant web sites by
hyperlinks at several different areas of the administrator web
site, e.g.,: 1) the registration form required for membership; 2) a
page listing the merchants on the administrator web site; or 3) the
member's home-page itself. These areas are continually updated by
the administrator system 3 to include new merchants as the program
expands. In the preferred embodiment, the member navigates to the
administrator web site, and hyperlinks to a merchant web site in
order to make a purchase at the merchant web site. As will be
described below, this allows member purchase information to be
easily tracked by the merchant and subsequently received by the
administrator system 3. Alternatively, the member may directly log
onto a merchant web site without first having to navigate to the
administrator web site.
[0055] The preferred method of tracking member purchases will now
be described. First, the member navigates to the administrator web
site, and hyperlinks to any of the various merchants that are
listed on the administrator web site. The administrator system then
transmits an identifier tag to the merchant database server that
identifies the transaction at the merchant web site as involving
the specific administrator member. The identifier tag is then
stored by the merchant database server along with the transaction
information.
[0056] On some periodic basis, the merchant may then query its
database server to retrieve all transactions within the period that
include administrator identifier tags so as to build a FTP file
that preferably includes the total rebate amount owed to the
administrator for that period.
[0057] The merchant FTP server also transmits the FTP file to
administrator FTP server 55. This file is then accessed by the
database server 10c in order to automatically update the
purchase/rebate database information 32. Specifically, the
information is updated to reflect each individual member's
purchases and the credits he has earned based on those purchases,
and to reflect the purchases made at the merchant and thus the
rebate monies owed to the administrator by the merchant.
[0058] In the preferred embodiment, the rebate monies are forwarded
to the administrator or directly to the escrow account 321 as
illustrated by blocks 313 and 320. However, as discussed above, if
a member agent 316 is used, the merchant forwards the rebate monies
to the member agent (as illustrated by block 314), and the member
agent then forwards the rebate monies to the administrator or the
escrow account 321 (as illustrated by block 318). These steps are
shown in dotted lines to signify that they are not necessary if the
administrator acts as the member agent. In any event, once the
rebate monies have been received, the rebate database information
32 is updated to reflect that the rebate monies have been received.
The rebate monies are preferably held in the segregated escrow
account 321 for the benefit of the members until the rebate monies
are invested in the fund; alternatively, the account may be an
account where the administrator receives interest on the rebates
until they are invested in the fund.
[0059] Those skilled in the art will recognize that it is not
critical to the operation of the present invention how member
purchases are identified, or how the rebate monies are routed to
and received by the administrator. Thus, the foregoing description
of a preferred method of identifying member purchases and
subsequently receiving rebate monies from merchants should in no
way limit the scope of the present invention. Other identifying
methods may be used. By way of example and not limitation, the
member may be asked to input a special administrator e-mail address
that has been assigned to him when making purchases at merchant web
sites. The merchant sites may then transmit the details of the
purchase to the administrator or the administrator system 3 via the
member's special administrator e-mail address, and automatically
forward the appropriate rebate amount to the administrator.
Alternatively, the merchant could just transmit the details of the
purchase and await rebate billing instructions from the
administrator.
[0060] Many other mechanisms may also be used. For example, member
purchases that are made via an electronic wallet could be tracked.
An electronic wallet may contain electronic debit or electronic
credit card information. If an electronic wallet member purchase
tracking methodology is used, the member would first register for
the electronic wallet on the administrator web site, and an
electronic wallet application would be downloaded onto the member's
computer. When the member makes purchases using the electronic
wallet, the transaction information would automatically be sent to
the database server 10c. The database server 10c may then extract
the relevant member purchase and merchant information and store
such information in the purchase/rebate database information
32.
[0061] Still further, the system can be set up such that when a
member clicks on a merchant on the administrator web site, he
receives a co-branded web page between the administrator and the
merchant. Such web pages can be maintained on the administrator web
server 10a or the merchant's web server. In the case where the
administrator web server 10a provides the co-branded web pages,
member purchases on such pages are tracked by the database server
10c. In the case where the merchant's web server provides the
co-branded web pages, the merchant's web server tracks member
purchases. The merchant can then transmit the details of member
purchases to the administrator or the database server 10c, and
forward the appropriate rebate amount to the administrator.
Alternatively, the merchant can just transmit the details of the
purchase and await rebate billing instruction from the
administrator.
[0062] The administrator and the merchants could also track member
purchases using credit card information. In this tracking
methodology, a member may make on-line purchases with any credit
card he wishes provided he has supplied the administrator with the
credit card details via the registration form or through some other
means. The payment process when members make on-line purchases is
depicted in FIG. 5. A member 500 first makes an on-line purchase
502 with a merchant 503. The merchant then sends electronic
instructions 505 to a card processor 507, including all relevant
credit card, identification, and purchase details. The card
processor then makes various credit checks and relays instructions
510 to a payment processor 515. Next, the payment processor uses a
secure transfer network 518 to instruct 520 the member's card
issuing bank 525 to transfer funds to the merchant bank 527. In
response, the card issuing bank transfers money 530 via the
transfer network to the merchant bank 527 so that the merchant bank
has the money available 535 to the merchant one day later. Finally,
the card issuing bank sends a monthly credit card bill 540 to the
member, and the member pays his credit card bill.
[0063] The database server 10c or the administrator would then use
the credit card and member information from the registration form
to identify member purchases at merchant sites. To identify such
member purchases, the administrator system or the administrator may
periodically (e.g., daily, weekly, monthly, etc.) supply the
merchant's card processors and merchant banks with information
sufficient to locate member purchases that have been made at
merchant web sites. For example, the administrator may supply to
the card processors and merchant banks: 1) member name as it
appears on the registered credit card(s); 2) type of credit card
(e.g., Visa, MasterCard, Discover, or American Express); and 3) the
last 5 digits on the credit card number(s). With such information,
the card processors and merchant banks run a database search on
purchases made by the members at merchant sites. The purchase
information generated by this search is then supplied to the
administrator system or the administrator, and the administrator
subsequently bills the merchant for the rebate. The stored
rebate/purchase information 32 would then be updated to reflect
member purchases, and by extension, credits they have earned
towards shares in the fund, and the rebate monies owed by the
merchants to the administrator. In a preferred embodiment, this
activity is completed on-line using the administrator system and
the computer systems of the merchant banks and card processors.
[0064] The preferred method of converting the credits members have
earned through their purchases at merchant sites into fund shares
will now be described. The database server 10c periodically
(preferably monthly) queries the member purchase/rebate information
32 to locate member accounts that have total rebate amounts that
exceed a specified minimum amount (e.g., the minimum amount may be
less than $100.00, e.g., $10.00). The result of the query is then
compiled into a FTP file and sent to a FTP server at the transfer
agent 65. The administrator also causes monies in the escrow
account 321 corresponding to these rebate amounts (less any fees
that may be charged by the administrator) to be forwarded to the
transfer agent 65 so that the monies can be invested in the fund
324.
[0065] The transfer agent's FTP server processes the file and the
transfer agent 65 issues shares in the fund to the appropriate
members as depicted by block 328. The dollar value of the shares
equals the dollar value of the rebates (less any fee that may be
charged by the administrator) which each member received on his
online purchase of products or services from the merchants. The
transfer agent's FTP server confirms the share purchases by sending
a confirmation file to the administrator FTP server 55. This
confirmation file is then accessed by the server database 10c in
order to automatically update the stored investment fund
information 30 to reflect the updated member share information.
Other electronic means that can provide the relevant information
to/from the administrator system 3 and the transfer agent may also
be used. As mentioned above, the administrator may perform the
functions of the transfer agent 65.
[0066] In any event, an electronic confirmation of the fund share
purchase is preferably provided to each member by the administrator
system. Preferably, the confirmation is transmitted by e-mail, and
each member's home page is accordingly updated as well.
[0067] The preferred embodiment of purchasing merchant securities
will now be described. First, the database server 10c preferably
queries the stored purchase/rebate information 32 to determine what
merchant securities should be purchased and in what amounts.
Specifically, in the preferred automated embodiment, the database
server 10c calculates the amount of rebate monies received from
each public merchant and invested in the fund. Server 10c also
preferably calculates the rebate monies received from private
merchants and invested in the fund so that these monies may be
invested across the fund's then existing portfolio. This
information is then compiled into an FTP file that is sent via the
administrator FTP server 55 to the broker's 75 FTP server.
[0068] The rebates monies are preferably invested as follows:
First, to the extent that a merchant is, or is a subsidiary of, a
publicly traded entity (a public merchant) listed on a nationally
recognized United States securities market or international
securities market (e.g., the NYSE, the NASDAQ Stock Market, the
London Stock Exchange, Tokyo Stock Exchange, etc.), the rebate
monies received from the merchant are invested in shares of equity
securities of that merchant or that merchant's publicly traded
(ultimate) parent company. Second, to the extent that a merchant or
its parent is not a publicly traded entity (a private merchant)
listed on a nationally recognized United States securities market
or international securities market, then the rebate monies received
from the merchant are preferably invested across the fund's then
existing portfolio. Alternatively, such private merchant rebate
monies could be invested in other publicly traded companies. Third,
the fund, may at the discretion of the administrator, invest rebate
monies or other amounts invested in the fund (or reallocate rebate
monies received from a specific merchant to shares of companies
other than that merchant) to maintain the fund's diversification as
may be required by SEC or other international regulations. Fourth,
the fund, at the discretion of the administrator, may retain
certain amounts in cash or invest in other securities.
[0069] The broker 75 purchases the merchant securities (as
illustrated by block 330) as directed by the administrator and
transmits a confirmation FTP file to the administrator FTP server
55. The server database 10c then accesses the confirmation file and
automatically updates the stored investment fund information 30 to
reflect the security purchases.
[0070] Instead of sending an FTP file to the broker, the database
server 10c may simply generate information regarding what merchant
securities should be purchased, and the administrator could then
simply provide the purchase information to the broker verbally, in
writing, or by some other electronic means. If a transfer agent 65
is used, the broker 75 or the administrator preferably provides the
security purchase information to the transfer agent 65 via an FTP
file, via other electronic means, or through other available means.
As mentioned above, the administrator may perform the functions of
the broker 75.
[0071] As illustrated by block 336, the administrator periodically
provides information concerning the fund to its members. In the
preferred embodiment, the transfer agent periodically provides fund
information to the administrator via an FTP file, via other
electronic means, or through other available means, and such
information is compiled by the administrator system and provided on
member home pages and/or e-mailed to the members. For example,
information concerning the fund such as reports, statements, forms,
and general correspondence is made available on member home pages
and/or is e-mailed to the members via the server.
[0072] The fund 324 provides investment returns to the members as
shown by block 326. Of course, the value of a member's investment
in the fund is subject to not only his rebates, but also the
performance of the fund itself. Just like any fund, the value of
the fund rises and falls with the value of its underlying
securities. When a member seeks to redeem all or some of his shares
in the fund for cash, he is required to send a redemption form to
the administrator. The form is preferably available on-line at the
member home-page, as is illustrated by button 435 of FIG. 4.
[0073] The redemption requests are preferably accepted and
processed on a periodic basis such as daily or quarterly. In the
preferred embodiment, the redemption form is received on-line by
the database server 10c, compiled into an FTP file, and sent via
administrator FTP server 55 to the transfer agent's 65 FTP server.
The transfer agent then processes the redemption form, and sends a
confirmation file to the administrator FTP server 55. The server
database 10c then accesses the file, and updates the stored
investment fund information 30. Other electronic means that can
provide the relevant information to/from the administrator system 3
and the transfer agent may also be used.
[0074] An illustrative example of the operation of the e-commerce
embodiment of the present invention will now be described. (It
should be noted that this example, for the purposes of clarity,
does not take into account any fees that the administrator may
charge relating to the administration of the fund.) In this
example, the administrator has negotiated rebate of 10% with three
participating merchants (e.g., Amazon.com, CDNow.com, and Sharper
Image.com.), and has registered three members (Max, Mary, and
Sam).
[0075] All three members then purchase goods on-line over a given
period. Their purchases, rebates at each merchant, and the
composition of the fund based on the rebates, are listed below:
1 Max Mary Sam Total Purchase at Amazon $3000 $1000 $1000 $5000
Rebate at Amazon $300 $100 $100 $500 Purchase at CDNow $1000 $0
$2000 $3000 Rebate at CDNow $100 $0 $200 $300 Purchase at Sharper
Image $0 $3000 $1000 $4000 Rebate at Sharper Image $0 $300 $100
$400 Value of fund holdings $400 $400 $400 $1200
[0076]
2 Composition of the fund: 1. Amazon $500 2. CDNow $300 3. Sharper
Image $400 Value of the fund: $1200
[0077] As a result of the purchases, and the agreed contract and
rebate system, each merchant forwards a rebate to the administrator
or to the member agent as follows: Amazon forwards a $500 rebate,
CDNow forwards a $300 rebate, and Sharper Image forwards a $400
rebate. Such rebate monies are preferably held in an escrow account
for the benefit of the members. Because this total rebate amount
figure is above the illustrative minimum amount discussed above
($10.00), the rebate monies in the escrow account are invested in
the fund. Accordingly, the files of Max, Mary and Sam in the stored
investment fund database information 30 will show that they have
$400 worth of shares in the fund. Pursuant to the preferred
investment method of the present invention, the fund will purchase
$500 worth of Amazon securities, $300 worth of CDNow securities,
and $400 worth of Sharper Image securities in the open market. The
files of Amazon, CDNow, and Sharper Image in the stored investment
fund database information 30 will reflect these security
purchases.
[0078] The fund provides no investment return in this example since
the above is a "day one" scenario. If, for example, the value of
the above stocks were to increase by 10%, the value of the overall
portfolio would grow to $1320 and the value of each individual
account would grow to $440. Also note that while Max purchased
nothing from Sharper Image, he is nevertheless an owner of Sharper
Image via the fund. As discussed above, if the administrator
receives rebate monies from a private merchant, it preferably
invests the monies as a function of the fund's then existing
portfolio. Thus, in this example, if the administrator were to
receive $120 in rebate monies from private merchants, such rebate
monies would be invested as follows: $50 in Amazon, $30 in CDNow,
and $40 in Sharper Image.
[0079] Advantageously, members may also choose to make direct
investments in the fund. Such investments may be completed at the
administrator web site via a credit card purchase. As shown in FIG.
4, this may be completed at the member home page by clicking on
button 425. Additionally, members may elect to make direct
investments in the fund through direct deposit arrangements, checks
submitted to the administrator, or through other payment
mechanisms. Once the direct investment purchase is made, the
purchase/rebate stored information 32 is preferably automatically
updated to reflect this activity. Advantageously, database server
10c may periodically calculate the total amount of such direct
investments in the escrow account, add it to the total amount of
rebates received from private merchants, and invest or direct the
broker agent 75 to invest the total amount across the fund's then
existing portfolio.
[0080] The credit card embodiment of the present invention will now
be described. In this embodiment, customers become members of this
portion of the program by completing a registration form that is
similar to the form completed in the e-commerce embodiment. The
registration form in this embodiment, however, also includes an
application for a credit card, which in the preferred embodiment is
a co-branded credit card between the administrator and a credit
card issuer (e.g, Citibank). The credit card issuer has agreed to
pay rebates based on purchases made with the card.
[0081] The credit card issuer periodically calculates the total
amount of purchases made by each member using the credit card, and
pays to the administrator a rebate amount based on the total amount
of purchases made by members using the card. The stored
purchase/rebate information 32 is updated to reflect this activity.
The rebate monies are held in the escrow account 321 until the
monies are invested in the fund. As described above in connection
with the e-commerce embodiment, such investment is preferably done
periodically. Like the rebate monies received from private
merchants in the e-commerce embodiment, this rebate money is
preferably invested as a function of the fund's then existing
portfolio. Alternatively, the rebate monies may be invested in
other publicly traded companies to maintain a diversified
portfolio.
[0082] Similar to the e-commerce embodiment, the administrator has
also preferably negotiated rebates with participating merchants
such that the merchants have agreed to provide rebates to members
who purchase products either on-line or off-line using the credit
card. Member purchases using the credit card are identified, and
rebate monies received from the participating merchants by the
administrator are invested in the fund in a manner similar to that
described in connection with the e-commerce embodiment. The fund
then issues shares to the appropriate member investment accounts
based on the rebate monies received, and may purchase securities
according to the same algorithm that is used in the e-commerce
embodiment.
[0083] As can now be seen, this credit card embodiment gives the
members greater flexibility as to how (either off-line or on-line)
and where they purchase products and services, while still
providing a diversified investment in return for their purchases.
The credit card embodiment may include investing only those rebate
monies received from the credit card issuer, or investing rebate
monies received from the credit card issuer and the merchants. In
addition, the credit card embodiment may be offered alone or in
combination with the e-commerce embodiment.
[0084] While the invention has been described in conjunction with
specific embodiments, it is evident that numerous alternatives,
modifications, and variations will be apparent to those skilled in
the art in light of the foregoing description. For example, while
in the preferred embodiments, the database server 10c automatically
updates its stored information to reflect member purchases, rebate
monies owed to and received by the administrator, and information
relating to the member's accounts and the fund, the administrator
may gather some or all of this information via other means and
input such information into the database server 10c. Moreover, many
of the administrator functions described above in connection with
the e-commerce and credit card embodiments may be outsourced by the
administrator. For example, the tracking of member purchases, the
billing of merchants for rebate monies, and the receipt of such
rebate monies may be performed by an entity under the general
direction of the administrator. Moreover, the administration of the
escrow account that holds the rebate monies may be outsourced. In
such cases, the relevant system information is provided (preferably
electronically) to the administrator, inputted into the database
server 10c, and maintained in the database server 10c.
* * * * *