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Trust in physical networks Grant 10,726,112 - Ristock , et al. | 2020-07-28 |
Automated call center software build generator Grant 10,289,389 - Makagon , et al. | 2019-05-14 |
Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center Grant 10,218,848 - Deryugin , et al. Feb | 2019-02-26 |
Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center Grant RE46,538 - Deryugin , et al. September 5, 2 | 2017-09-05 |
Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center Grant RE46,521 - Deryugin , et al. August 22, 2 | 2017-08-22 |
Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center Grant RE46,387 - Deryugin , et al. May 2, 2 | 2017-05-02 |
Trust in Physical Networks App 20170118175 - Ristock; Herbert Willi Artur ;   et al. | 2017-04-27 |
Automated Call Center Software Build Generator App 20170024190 - Makagon; Petr ;   et al. | 2017-01-26 |
Trust in physical networks Grant 9,537,890 - Ristock , et al. January 3, 2 | 2017-01-03 |
Automated call center software build generator Grant 9,459,841 - Makagon , et al. October 4, 2 | 2016-10-04 |
Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment Grant RE46,153 - Makagon , et al. September 20, 2 | 2016-09-20 |
Automated Call Center Software Build Generator App 20150378686 - Makagon; Petr ;   et al. | 2015-12-31 |
Automated call center software build generator Grant 9,128,802 - Makagon , et al. September 8, 2 | 2015-09-08 |
Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center Grant 9,002,920 - Deryugin , et al. April 7, 2 | 2015-04-07 |
Method and Apparatus for Extended Management of State and Interaction of a Remote Knowledge Worker from a Contact Center App 20140376708 - Deryugin; Vladimir Neil ;   et al. | 2014-12-25 |
Trust conferencing apparatus and methods in digital communication Grant 8,325,215 - Ristock , et al. December 4, 2 | 2012-12-04 |
Automated Call Center Software Build Generator App 20120084751 - Makagon; Petr ;   et al. | 2012-04-05 |
Method for dynamically converting voice XML scripts into other compatible markup language scripts based on required modality Grant 8,117,538 - Anisimov , et al. February 14, 2 | 2012-02-14 |
Method and apparatus for extending contact center configuration data for access by third-party applications over a data network Grant 7,823,167 - Makagon , et al. October 26, 2 | 2010-10-26 |
Trust conferencing apparatus and methods in digital communication App 20100165887 - Ristock; Herbert Willi Artur ;   et al. | 2010-07-01 |
Trust in Physical Networks App 20100169499 - Ristock; Herbert Willi Artur ;   et al. | 2010-07-01 |
Method for Dynamically Converting Voice XML Scripts into other Compatible Markup Language Scripts Based on Required Modality App 20100162101 - Anisimov; Nikolay ;   et al. | 2010-06-24 |
Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center Grant 7,565,428 - Deryugin , et al. July 21, 2 | 2009-07-21 |
Method and System for Establishing and Managing Trust Metrics for Service Providers in a Federated Service Provider Network App 20090172776 - Makagon; Petr ;   et al. | 2009-07-02 |
Method and Apparatus for Extended Management of State and Interaction of a Remote Knowledge Worker from a Contact Center App 20080222240 - Deryugin; Vladimir N. ;   et al. | 2008-09-11 |
Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center Grant 7,373,405 - Deryugin , et al. May 13, 2 | 2008-05-13 |
Method and Apparatus for Extended Management of State and Interaction of a Remote Knowledge Worker from a Contact Center App 20080046504 - Deryugin; Vladimir N. ;   et al. | 2008-02-21 |
Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment Grant 7,222,301 - Makagon , et al. May 22, 2 | 2007-05-22 |
Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment App 20060095568 - Makagon; Petr ;   et al. | 2006-05-04 |
Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center Grant 6,985,943 - Deryugin , et al. January 10, 2 | 2006-01-10 |
Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center App 20050154792 - Deryugin, Vladimir N. ;   et al. | 2005-07-14 |
Method and apparatus for providing real-time communication center reporting data to third-party applications over a data network App 20040083281 - Makagon, Petr ;   et al. | 2004-04-29 |
Method and apparatus for extending contact center configuration data for access by third-party applications over a data network App 20040083482 - Makagon, Petr ;   et al. | 2004-04-29 |
Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment App 20040019638 - Makagon, Petr ;   et al. | 2004-01-29 |
Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center App 20030115353 - Deryugin, Vladimir N. ;   et al. | 2003-06-19 |