Mark For: ZENDESK™ trademark registration is intended to cover the categories of recorded and downloadable computer software for customer service; recorded and downloadable computer software for customer support; recorded and downloadable computer software for customer relationship management (CRM); recorded and downloadable computer software for sales support and sales support management; recorded and downloadable computer software for data analysis; recorded and downloadable computer software for data analysis in the field of customer service and customer support; recorded and downloadable computer software for customer billing and invoice inquiries; recorded and downloadable computer software for creating charts, reports, and graphs; recorded and downloadable computer software for graphical representation of data; recorded and downloadable computer software for online messaging forums; recorded and downloadable computer software for instant messaging; recorded and downloadable computer software for an online help desk; recorded and downloadable computer software for business management and sales management; recorded and downloadable computer software for business database management; recorded and downloadable computer software for database management; recorded and downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); recorded and downloadable computer software for management of inquiries from internal teams and departments; recorded and downloadable computer software for management of communications with potential sales leads; recorded and downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; recorded and downloadable computer software for knowledge bases; recorded and downloadable computer software for tracking user behavior; recorded and downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; recorded and downloadable computer software for data aggregation; recorded and downloadable computer software for data aggregation in order to visualize customer data; recorded and downloadable computer software for workflow and process automation; recorded and downloadable computer software using artificial intelligence for resolving inquiries; recorded and downloadable computer software for analysis and reporting of survey data; recorded and downloadable computer software for conducting surveys and collecting survey data.
Status
2021-12-20 UTC
LIVE APPLICATION Awaiting Examination
The trademark application has been accepted by the Office (has met the minimum filing requirements) and has not yet been assigned to an examiner.
(Electrical and scientific apparatus) Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signaling, checking (supervision), lifesaving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
Filed Use
No
Current Use
No
Intent To Use
Yes
Filed ITU
Yes
44D Filed
No
44E Current
No
66A Current
No
Current Basis
No
No Basis
No
Attorney Name
Katherine M. Basile
Attorney Docket Number
T31228US01
Timeline
2021-12-15
Application Filed
2021-12-18
Location: NEW APPLICATION PROCESSING
2021-12-18
Status: Live/Pending
2021-12-18
Status: New application will be assigned to an examining attorney approximately 6 months after filing date.
KATHERINE M. BASILE REED SMITH LLP P.O. BOX 488 PITTSBURGH, PA 15230
Good, Services, and Codes
International Codes:
9
U.S. Codes:
021,023,026,036,038
International Codes:
35
U.S. Codes:
100,101,102
International Codes:
38
U.S. Codes:
100,101,104
International Codes:
42
U.S. Codes:
100,101
Type Code
Type
GS0091
Recorded and downloadable computer software for customer service; recorded and downloadable computer software for customer support; recorded and downloadable computer software for customer relationship management (CRM); recorded and downloadable computer software for sales support and sales support management; recorded and downloadable computer software for data analysis; recorded and downloadable computer software for data analysis in the field of customer service and customer support; recorded and downloadable computer software for customer billing and invoice inquiries; recorded and downloadable computer software for creating charts, reports, and graphs; recorded and downloadable computer software for graphical representation of data; recorded and downloadable computer software for online messaging forums; recorded and downloadable computer software for instant messaging; recorded and downloadable computer software for an online help desk; recorded and downloadable computer software for business management and sales management; recorded and downloadable computer software for business database management; recorded and downloadable computer software for database management; recorded and downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); recorded and downloadable computer software for management of inquiries from internal teams and departments; recorded and downloadable computer software for management of communications with potential sales leads; recorded and downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; recorded and downloadable computer software for knowledge bases; recorded and downloadable computer software for tracking user behavior; recorded and downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; recorded and downloadable computer software for data aggregation; recorded and downloadable computer software for data aggregation in order to visualize customer data; recorded and downloadable computer software for workflow and process automation; recorded and downloadable computer software using artificial intelligence for resolving inquiries; recorded and downloadable computer software for analysis and reporting of survey data; recorded and downloadable computer software for conducting surveys and collecting survey data
GS0091
Recorded and downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; recorded and downloadable computer software for collecting, reviewing, and analyzing business information for customer support; recorded and downloadable computer software for customer relationship management (CRM); recorded and downloadable computer software for collecting, reviewing, and analyzing business information for sales support and sales support management; recorded and downloadable computer software for data analysis; recorded and downloadable computer software for data analysis in the field of customer service and customer support; recorded and downloadable computer software for collecting, reviewing, and analyzing business information for customer billing and invoice inquiries; recorded and downloadable computer software for creating charts, reports, and graphs; recorded and downloadable computer software for displaying graphical representation of data; recorded and downloadable computer software for hosting online messaging forums; recorded and downloadable computer software for instant messaging; recorded and downloadable computer software for collecting, reviewing, and analyzing business information for an online help desk; recorded and downloadable computer software for business management and sales management; recorded and downloadable computer software for business database management; recorded and downloadable computer software for database management; recorded and downloadable computer software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); recorded and downloadable computer software for management of inquiries from internal teams and departments; recorded and downloadable computer software for management of communications with potential sales leads; recorded and downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; recorded and downloadable computer software for creating and displaying knowledge bases; recorded and downloadable computer software for tracking user behavior; recorded and downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; recorded and downloadable computer software for data aggregation; recorded and downloadable computer software for data aggregation in order to visualize customer data; recorded and downloadable computer software for workflow and process automation; recorded and downloadable computer software using artificial intelligence for resolving inquiries; recorded and downloadable computer software for analysis and reporting of survey data; recorded and downloadable computer software for conducting surveys and collecting survey data
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