GENESYS ENGAGE

Genesys Telecommunications Laboratories, Inc.

Application Filed: 2020-08-28
Trademark Application Details
Trademark Logo GENESYS ENGAGE

Mark For: GENESYS ENGAGE™ trademark registration is intended to cover the categories of computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, and instruction manuals sold or distributed therewith as a unit; computer software for workforce management; computer software for speech recognition and analytics.

Status

2020-09-02 UTC
LIVE APPLICATION Awaiting Examination
The trademark application has been accepted by the Office (has met the minimum filing requirements) and has not yet been assigned to an examiner.


Research OneLook Acronym Finder
Serial Number90145024
Mark Literal ElementsGENESYS ENGAGE
Mark Drawing Type4 - STANDARD CHARACTER MARK
Mark TypeTrademark, Service Mark
Current LocationNEW APPLICATION PROCESSING 2020-09-01
Basis1(b)
Class StatusACTIVE
Primary US Classes
  • 021: Electrical Apparatus, Machines and Supplies
  • 023: Cutlery, Machinery, Tools and Parts Thereof
  • 026: Measuring and Scientific Appliances
  • 036: Musical Instruments and Supplies
  • 038: Prints and Publications
Primary International Class
  • 009 - Primary Class
  • (Electrical and scientific apparatus) Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signaling, checking (supervision), lifesaving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
Filed UseNo
Current UseNo
Intent To UseYes
Filed ITUYes
44D FiledNo
44E CurrentNo
66A CurrentNo
Current BasisNo
No BasisNo
Attorney NameRyan P. Hiler
Attorney Docket NumberGENES-00023

Timeline

2020-08-28Application Filed
2020-09-01Location: NEW APPLICATION PROCESSING
2020-09-01Status: Live/Pending
2020-09-01Status: New application will be assigned to an examining attorney approximately 3 months after filing date.
2020-09-01Transaction Date

Trademark Parties (Applicants & Owners)

Party: Genesys Telecommunications Laboratories, Inc.
Address2001 Junipero Serra Blvd. Daly City, CALIFORNIA UNITED STATES 94014
Legal Entity TypeCorporation
Legal Entity StateCALIFORNIA

Documents

ApplicationMULTI2020-08-28
DrawingJPEG2020-08-28

Attorney of Record

RYAN P. HILER
TAFT STETTINIUS & HOLLISTER LLP
ONE INDIANA SQUARE, SUITE 3500
INDIANAPOLIS, IN 46204

Good, Services, and Codes

International Codes:9
U.S. Codes:021,023,026,036,038
International Codes:35
U.S. Codes:100,101,102
International Codes:42
U.S. Codes:100,101
Type CodeType
GS0091COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; COMPUTER TELEPHONY SOFTWARE, NAMELY, COMPUTER AND TELECOMMUNICATIONS PROGRAMS FOR COMBINING AND INTEGRATING VOICE AND DATA COMMUNICATIONS WITH COMPUTER TECHNOLOGIES; FOR CONTROLLING, MONITORING, ANALYZING, RECORDING, PROVIDING, PROGRAMMING, INTERACTING WITH AND RESPONDING TO VOICE OR ELECTRONIC INFORMATION; FOR CONTROLLING INTERNAL AND EXTERNAL VOICE AND DATA COMMUNICATION FOR AN ORGANIZATION'S COMPUTER SYSTEM; AND FOR HANDLING AND INTEGRATING AN ORGANIZATION'S DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUT CALLING SERVICES, VOICE RESPONSE AND CUSTOMIZED, CUSTOMER SPECIFIC APPLICATIONS IN THE CUSTOMER SERVICE FIELD, AND INSTRUCTION MANUALS SOLD OR DISTRIBUTED THEREWITH AS A UNIT; COMPUTER SOFTWARE FOR WORKFORCE MANAGEMENT; COMPUTER SOFTWARE FOR SPEECH RECOGNITION AND ANALYTICS

Trademark Filing History

DescriptionDateProceeding Number
NEW APPLICATION ENTERED IN TRAM2020-09-01

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