Mark For: GUIDE® trademark registration is intended to cover the categories of software as a service for customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; design, development, and customization of artificial intelligence computer software in the fields of customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; providing temporary use of on-line non-downloadable and artificial intelligence software for use in the fields of customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; providing temporary use of non-downloadable machine learning and artificial intelligence software for use in database management, for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers, and for automated customer support.
Status
2020-07-06 UTC
LIVE APPLICATION Awaiting Examination
The trademark application has been accepted by the Office (has met the minimum filing requirements) and has not yet been assigned to an examiner.
(Computer, scientific & legal) Scientific and technological services and research and design relating thereto: industrial analysis and research services; design and development of computer hardware and software; legal services.
Filed Use
Yes
Current Use
Yes
Intent To Use
No
Filed ITU
No
44D Filed
No
44E Current
No
66A Current
No
Current Basis
No
No Basis
No
Attorney Name
Katherine M. Basile
Attorney Docket Number
T36175US00
Timeline
2017-05-02
Date of First Use
2017-05-02
Date of Use In Commerce
2020-07-02
Application Filed
2020-07-06
Location: NEW APPLICATION PROCESSING
2020-07-06
Status: Live/Pending
2020-07-06
Status: New application will be assigned to an examining attorney approximately 3 months after filing date.
KATHERINE M. BASILE REED SMITH LLP P.O. BOX 488 PITTSBURGH, PA 15230
Good, Services, and Codes
International Codes:
42
U.S. Codes:
100,101
Type Code
Type
GS0421
Software as a service for customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; design, development, and customization of artificial intelligence computer software in the fields of customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; providing temporary use of on-line non-downloadable and artificial intelligence software for use in the fields of customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; providing temporary use of non-downloadable machine learning and artificial intelligence software for use in database management, for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers, and for automated customer support
GS0421
Software as a service for customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; design, development, and customization of artificial intelligence computer software in the fields of customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; providing temporary use of on-line non-downloadable and artificial intelligence software for use in the fields of customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; providing temporary use of non-downloadable machine learning and artificial intelligence software for use in database management, for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers, and for automated customer support
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