DIRECTLY

Directly, Inc.

Application Filed: 2019-10-18
Trademark Application Details
Trademark Logo DIRECTLY

Mark For: DIRECTLY® trademark registration is intended to cover the categories of downloadable computer software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; downloadable computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses and product troubleshooting and routing support requests to live responders; downloadable computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; downloadable computer software for use in messaging in the fields of customer relationship management, customer service, and customer support. [all]

Status

2021-04-21 UTC
LIVE APPLICATION Published for Opposition
A pending trademark application has been examined by the Office and has been published in a way that provides an opportunity for the public to oppose its registration.


Research OneLook Acronym Finder
Serial Number88660617
Registration Number6383345
Mark Literal ElementsDIRECTLY
Mark Drawing Type4 - STANDARD CHARACTER MARK
Mark TypeTRADEMARK. SERVICE MARK
RegisterPRINCIPAL
Current LocationPUBLICATION AND ISSUE SECTION 2021-02-25
Basis1(a)
Class StatusACTIVE
Primary US Classes
  • 021: Electrical Apparatus, Machines and Supplies
  • 023: Cutlery, Machinery, Tools and Parts Thereof
  • 026: Measuring and Scientific Appliances
  • 036: Musical Instruments and Supplies
  • 038: Prints and Publications
Primary International Class
  • 009 - Primary Class
  • (Electrical and scientific apparatus) Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signaling, checking (supervision), lifesaving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
Filed UseYes
Current UseYes
Intent To UseNo
Filed ITUNo
44D FiledNo
44E CurrentNo
66A CurrentNo
Current BasisNo
No BasisNo
Attorney NameAnne H. Peck

Timeline

2012-09-06Date of First Use
2012-09-06Date of Use In Commerce
2019-10-18Application Filed
2019-10-22Location: NEW APPLICATION PROCESSING
2019-10-22Status: Live/Pending
2020-01-02Transaction Date
2021-02-25Location: PUBLICATION AND ISSUE SECTION
2021-03-30Published
2021-03-30Status: Application has been published for opposition. The opposition period begins on the date of publication.
2021-06-15Trademark Registered

Trademark Parties (Applicants & Owners)

Party: Directly, Inc.
AddressSuite 250 333 Bryant Street San Francisco, CALIFORNIA UNITED STATES 94017
Legal Entity TypeCorporation
Legal Entity StateDELAWARE

Attorney of Record

ANNE H. PECK
COOLEY LLP
1299 PENNSYLVANIA AVENUE NW
SUITE 700
WASHINGTON, DC 20004

Good, Services, and Codes


IC 009. US 021 023 026 036 038. G & S: Downloadable computer software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; downloadable computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses and product troubleshooting and routing support requests to live responders; downloadable computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; downloadable computer software for use in messaging in the fields of customer relationship management, customer service, and customer support. FIRST USE: 20120906. FIRST USE IN COMMERCE: 20120906
IC 042. US 100 101. G & S: Platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses, and product troubleshooting; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers. FIRST USE: 20121203. FIRST USE IN COMMERCE: 20121203

International Codes:9
U.S. Codes:021,023,026,036,038
International Codes:42
U.S. Codes:100,101
Type CodeType
GS0421Platform as a service (PaaS) and software as a service (SaaS) featuring software for use in automation of customer experience, customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; platform as a service (PaaS) and software as a service (SaaS) featuring computer software, enabled by artificial intelligence and machine learning, for use in responding to and automating customer experience, customer relationship management, customer service, customer support, customer inquiry responses, and product troubleshooting; platform as a service (PaaS) and software as a service (SaaS) featuring computer software for use in reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers
GS0091Downloadable computer software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; downloadable computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses and product troubleshooting and routing support requests to live responders; downloadable computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; downloadable computer software for use in messaging in the fields of customer relationship management, customer service, and customer support

Trademark Filing History

DescriptionDateProceeding Number
PUBLISHED FOR OPPOSITION2021-03-30
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED2021-03-30
ASSIGNED TO EXAMINER2021-03-1973370
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED2021-03-10
APPROVED FOR PUB - PRINCIPAL REGISTER2021-02-25
TEAS/EMAIL CORRESPONDENCE ENTERED2021-02-1088889
TEAS REQUEST FOR RECONSIDERATION RECEIVED2021-02-09
CORRESPONDENCE RECEIVED IN LAW OFFICE2021-02-0988889
NOTIFICATION OF FINAL REFUSAL EMAILED2020-08-10
FINAL REFUSAL WRITTEN2020-08-1092998
FINAL REFUSAL E-MAILED2020-08-10
TEAS/EMAIL CORRESPONDENCE ENTERED2020-07-2588889
TEAS RESPONSE TO OFFICE ACTION RECEIVED2020-07-24
CORRESPONDENCE RECEIVED IN LAW OFFICE2020-07-2488889
NOTIFICATION OF NON-FINAL ACTION E-MAILED2020-01-246325
NON-FINAL ACTION WRITTEN2020-01-2492998
NON-FINAL ACTION E-MAILED2020-01-246325
ASSIGNED TO EXAMINER2020-01-2492998
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM2019-10-22

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