ICAP

Provana LLC

Application Filed: 2017-07-21
Trademark Application Details
Trademark Logo ICAP

Mark For: ICAP® trademark registration is intended to cover the categories of downloadable analytics computer software platform providing detailed phone call quality checks for every recorded phone call being made by companies recording phone calls for quality standard purposes, enabling its users to utilize the information to assess, score and review call agents' compliance with call standards regarding consumer experience including tone, inflection, inflammatory speech and adherence to policies related to regulatory disclosures.

Status

2021-07-26 UTC
LIVE REGISTRATION Issued and Active
The trademark application has been registered with the Office.


Research OneLook Acronym Finder
Serial Number87537626
Registration Number5941045
Mark Literal ElementsICAP
Mark Drawing Type4 - STANDARD CHARACTER MARK
Mark TypeTrademark
Current LocationPUBLICATION AND ISSUE SECTION 2019-12-24
Basis1(a)
Class StatusACTIVE
Primary US Classes
  • 021: Electrical Apparatus, Machines and Supplies
  • 023: Cutlery, Machinery, Tools and Parts Thereof
  • 026: Measuring and Scientific Appliances
  • 036: Musical Instruments and Supplies
  • 038: Prints and Publications
Primary International Class
  • 009 - Primary Class
  • (Electrical and scientific apparatus) Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signaling, checking (supervision), lifesaving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
Filed UseYes
Current UseYes
Intent To UseNo
Filed ITUNo
44D FiledNo
44E CurrentNo
66A CurrentNo
Current BasisNo
No BasisNo
Attorney NameRobin R. Kelleher
Law Office AssignedL70
Employee NameTRUSILO, KELLY JEAN

Timeline

2017-07-01Date of First Use
2017-07-01Date of Use In Commerce
2017-07-21Application Filed
2019-10-08Published
2019-10-08Published for Opposition
2019-12-24Location: PUBLICATION AND ISSUE SECTION
2019-12-24Status: Live/Registered
2019-12-24Status: Registered. The registration date is used to determine when post-registration maintenance documents are due.
2019-12-24Trademark Registered
2019-12-24Transaction Date
2024-12-24Maintenance Early File Date
2025-12-24Maintenance On Time Date
2026-06-24Maintenance Late Fee Date

Trademark Parties (Applicants & Owners)

Party: Provana LLC
AddressSuite 525 901 Warrenville Road Lisle, ILLINOIS UNITED STATES 60532
Legal Entity TypeLimited Liability Company
Legal Entity StateDELAWARE

Documents

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Attorney of Record

ROBIN R. KELLEHER
KELLEHER & BUCKLEY, LLC
102 S. WYNSTONE PARK DR.
NORTH BARRINGTON, IL 60010

Good, Services, and Codes

International Codes:9
U.S. Codes:021,023,026,036,038
Type CodeType
GS0091Downloadable analytics computer software platform providing detailed phone call quality checks for every recorded phone call being made by companies recording phone calls for quality standard purposes, enabling its users to utilize the information to assess, score and review call agents' compliance with call standards regarding consumer experience including tone, inflection, inflammatory speech and adherence to policies related to regulatory disclosures
GS0091Downloadable analytics computer software platform providing detailed phone call quality checks for every recorded phone call being made by companies recording phone calls for quality standard purposes, enabling its users to utilize the information to assess, score and review call agents' compliance with call standards regarding consumer experience including tone, inflection, inflammatory speech and adherence to policies related to regulatory disclosures

Trademark Filing History

DescriptionDateProceeding Number
TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS2020-10-05
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED2020-10-05
TEAS CHANGE OF OWNER ADDRESS RECEIVED2020-10-05
TEAS CHANGE OF CORRESPONDENCE RECEIVED2020-10-05
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED2020-10-05
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED2020-10-0588888
REGISTERED-PRINCIPAL REGISTER2019-12-24
PUBLISHED FOR OPPOSITION2019-10-08
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED2019-10-08
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED2019-09-18
ASSIGNED TO LIE2019-09-0569712
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED2019-08-296328
EXAMINERS AMENDMENT E-MAILED2019-08-296328
EXAMINERS AMENDMENT -WRITTEN2019-08-2982093
EXAMINER'S AMENDMENT ENTERED2019-08-2988888
APPROVED FOR PUB - PRINCIPAL REGISTER2019-08-29
REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED2019-02-03
REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED2018-08-02
SUSPENSION LETTER WRITTEN2018-02-0282093
NOTIFICATION OF LETTER OF SUSPENSION E-MAILED2018-02-026332
LETTER OF SUSPENSION E-MAILED2018-02-026332
TEAS/EMAIL CORRESPONDENCE ENTERED2018-01-1188889
TEAS RESPONSE TO OFFICE ACTION RECEIVED2018-01-11
CORRESPONDENCE RECEIVED IN LAW OFFICE2018-01-1188889
NOTIFICATION OF NON-FINAL ACTION E-MAILED2017-10-246325
NON-FINAL ACTION WRITTEN2017-10-2482093
NON-FINAL ACTION E-MAILED2017-10-246325
ASSIGNED TO EXAMINER2017-10-2082093
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM2017-07-27
NEW APPLICATION ENTERED IN TRAM2017-07-25

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