ANTICIPATE
24/7 Customer, Inc.
Application Filed: 2012-01-20
Trademark Application Details
ABANDONED-FAILURE TO RESPOND OR LATE RESPONSE
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| Serial Number | 85521369 |
| Mark Drawing Code | 4000: Illustration: Drawing with word(s)/letter(s)/number(s) in Block form |
| Attorney Name | Michael A. Glenn |
| Attorney Docket Number | 110524-4000. |
| Law Office Assigned | L40 |
| Employee Name | JOINER, KATINA JACKSON |
Timeline
| 2012-01-20 | Application Filed |
| 2012-02-10 | Date of First Use |
| 2013-04-16 | Published for Opposition |
| 2014-12-30 | Abandon |
| 2015-01-23 | Location: TMEG LAW OFFICE 104 - EXAMINING ATTORNEY ASSIGNED |
| 2015-01-23 | Status: Dead/Abandoned |
| 2018-07-08 | Transaction Date |
Trademark Applicants & Owners
| Owner: |  24/7 Customer, Inc. |
| Address | 910 East Hamilton Avenue, Suite 240 Campbell CA 95008 |
| Legal Entity Type | Corporation |
| Legal Entity State | CA |
Documents
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Attorney of Record
Good, Services, and Codes
| International Codes: | 35 |
| U.S. Codes: | 100,101,102 |
| International Codes: | 38 |
| U.S. Codes: | 100,101,104 |
| Type Code | Type |
|---|---|
| GS0351 | Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service |
Trademark Filing History
| Description | Date | Event Coding |
|---|---|---|
| NEW APPLICATION ENTERED IN TRAM | 2012-01-24 | 1 NWAP I:Incoming Correspondence |
| NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM | 2012-01-25 | 2 NWOS I:Incoming Correspondence |
| ASSIGNED TO EXAMINER | 2012-04-27 | 3 DOCK D:Assigned to Examiner |
| NON-FINAL ACTION WRITTEN | 2012-05-01 | 4 CNRT R:Renewal |
| NON-FINAL ACTION E-MAILED | 2012-05-01 | 5 GNRT F:First Action |
| NOTIFICATION OF NON-FINAL ACTION E-MAILED | 2012-05-01 | 6 GNRN O:Outgoing Correspondence |
| TEAS RESPONSE TO OFFICE ACTION RECEIVED | 2012-10-30 | 7 TROA I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2012-10-30 | 8 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2012-10-31 | 9 TEME I:Incoming Correspondence |
| FINAL REFUSAL WRITTEN | 2012-11-20 | 10 CNFR R:Renewal |
| FINAL REFUSAL E-MAILED | 2012-11-20 | 11 GNFR O:Outgoing Correspondence |
| NOTIFICATION OF FINAL REFUSAL EMAILED | 2012-11-20 | 12 GNFN O:Outgoing Correspondence |
| PAPER RECEIVED | 2013-02-15 | 13 MAIL I:Incoming Correspondence |
| ASSIGNED TO LIE | 2013-02-19 | 14 ALIE A:Allowance for Publication |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2013-02-27 | 15 CRFA I:Incoming Correspondence |
| AMENDMENT FROM APPLICANT ENTERED | 2013-02-27 | 16 ACEC I:Incoming Correspondence |
| PAPER RECEIVED | 2013-03-01 | 17 MAIL I:Incoming Correspondence |
| EXAMINERS AMENDMENT -WRITTEN | 2013-03-05 | 18 CNEA R:Renewal |
| EXAMINERS AMENDMENT E-MAILED | 2013-03-05 | 19 GNEA O:Outgoing Correspondence |
| NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | 2013-03-05 | 20 GNEN O:Outgoing Correspondence |
| EXAMINER'S AMENDMENT ENTERED | 2013-03-05 | 21 XAEC I:Incoming Correspondence |
| APPROVED FOR PUB - PRINCIPAL REGISTER | 2013-03-05 | 22 CNSA P: |
| LAW OFFICE PUBLICATION REVIEW COMPLETED | 2013-03-11 | 23 PREV O:Outgoing Correspondence |
| NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | 2013-03-27 | 24 NONP E:E-Mail |
| PUBLISHED FOR OPPOSITION | 2013-04-16 | 25 PUBO A:Allowance for Publication |
| OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | 2013-04-16 | 26 NPUB E:E-Mail |
| NOA E-MAILED - SOU REQUIRED FROM APPLICANT | 2013-06-11 | 27 NOAM E:E-Mail |
| TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | 2013-08-27 | 28 REAP I:Incoming Correspondence |
| ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | 2013-08-27 | 29 ARAA I:Incoming Correspondence |
| TEAS STATEMENT OF USE RECEIVED | 2013-08-27 | 30 EISU I:Incoming Correspondence |
| CASE ASSIGNED TO INTENT TO USE PARALEGAL | 2013-10-01 | 31 AITU A:Allowance for Publication |
| USE AMENDMENT FILED | 2013-08-27 | 32 IUAF S: |
| STATEMENT OF USE PROCESSING COMPLETE | 2013-10-01 | 33 SUPC I:Incoming Correspondence |
| SU - NON-FINAL ACTION - WRITTEN | 2013-11-04 | 34 CNRT W: |
| NON-FINAL ACTION E-MAILED | 2013-11-04 | 35 GNRT O:Outgoing Correspondence |
| NOTIFICATION OF NON-FINAL ACTION E-MAILED | 2013-11-04 | 36 GNRN O:Outgoing Correspondence |
| TEAS RESPONSE TO OFFICE ACTION RECEIVED | 2014-05-05 | 37 TROA I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2014-05-15 | 38 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2014-05-15 | 39 TEME I:Incoming Correspondence |
| SU - FINAL REFUSAL - WRITTEN | 2014-06-27 | 40 CNFR W: |
| FINAL REFUSAL E-MAILED | 2014-06-27 | 41 GNFR O:Outgoing Correspondence |
| NOTIFICATION OF FINAL REFUSAL EMAILED | 2014-06-27 | 42 GNFN O:Outgoing Correspondence |
| ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | 2015-01-23 | 43 ABN2 O:Outgoing Correspondence |
| ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND | 2015-01-23 | 44 MAB2 O:Outgoing Correspondence |
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