U.S. patent number 7,046,986 [Application Number 10/753,935] was granted by the patent office on 2006-05-16 for emergency communication system.
This patent grant is currently assigned to Image Partner, Inc.. Invention is credited to Kiyoshi Amano, Takayuki Morimura.
United States Patent |
7,046,986 |
Amano , et al. |
May 16, 2006 |
Emergency communication system
Abstract
An emergency communication system connected to a plurality of
user communication terminals through public lines comprises a
receiver and transmitter section for receiving information from a
plurality of user communication terminals and for transmitting
information to a plurality of user communication terminals, an ID
memory section for storing ID of each user, an ID confirmation
section for confirming user ID by reference to ID data stored in
the ID memory section when information is received from the each
user communication terminal and permitting receipt of the
information from the user in case that the received ID is
compatible with the stored ID, an information accumulation section
for accumulating information received from user in case that the ID
confirmation section permits receipt, and an information addressee
registration section for registering at least one addressees to
which the information accumulated in said information accumulation
section is communicated through public lines.
Inventors: |
Amano; Kiyoshi (Machida,
JP), Morimura; Takayuki (Tokyo, JP) |
Assignee: |
Image Partner, Inc. (Tokyo,
JP)
|
Family
ID: |
34841402 |
Appl.
No.: |
10/753,935 |
Filed: |
January 6, 2004 |
Prior Publication Data
|
|
|
|
Document
Identifier |
Publication Date |
|
US 20050148317 A1 |
Jul 7, 2005 |
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Current U.S.
Class: |
455/404.1;
379/45; 455/403; 455/457; 455/412.1; 379/46; 379/37 |
Current CPC
Class: |
G08B
25/08 (20130101); G08B 25/14 (20130101); G08B
27/006 (20130101); H04W 4/90 (20180201); H04W
76/50 (20180201); H04M 11/045 (20130101); H04W
8/18 (20130101) |
Current International
Class: |
H04M
11/04 (20060101) |
Field of
Search: |
;455/404.1,403,412.1,457,567,41.2 ;379/37,45,46 |
References Cited
[Referenced By]
U.S. Patent Documents
Primary Examiner: Trinh; Sonny
Assistant Examiner: Doan; Phuoc
Attorney, Agent or Firm: Chong; Leighton K. Godbey Griffiths
Reiss & Chong
Claims
What we claim:
1. An emergency communication system connected to a plurality of
user communication terminals through public lines which comprises:
a receiver and transmitter section for receiving information from a
plurality of user communication terminals and for transmitting
information to a plurality of user communication terminals, an ID
memory section for storing ID of each user, an ID confirmation
section for confirming user ID by reference to ID data stored in
said ID memory section when information is received from the each
user communication terminal and permitting receipt of the
information from the user in case that the received ID is
compatible with the stored ID, an information accumulation section
for accumulating information received from user in case that said
ID confirmation section permits receipt, and an information
addressee registration section for registering at least one
addressees to which the information accumulated in said information
accumulation section is communicated through public lines, in which
when said receiver and transmitter receives an emergency
information from user communication terminals said information is
accumulated in said information accumulation section and the
information thus accumulated is transmitted all at once to the
information addressees registered in said information addressee
registration section.
2. An emergency communication system according to claim 1 which
further comprises a conversion section for converting information
of character signals accumulated in said information accumulation
section to voice signals in case that information of character
signals is received from user communication terminals.
3. An emergency communication system according to claim 1 in which
the information from said plurality of user communication terminals
and the information to said plurality of user communication
terminals are a combination of at least voice, image or
character.
4. An emergency communication system connected to a plurality of
user communication terminals through public lines which comprises:
a receiver and transmitter section for receiving information from a
plurality of user communication terminals and for transmitting
information to a plurality of user communication terminals, an ID
memory section for storing ID of each user, an ID confirmation
section for confirming user ID by reference to ID data stored in
said ID memory section when information is received from the each
user communication terminal and permitting receipt of the
information from the user in case that the received ID is
compatible with the stored ID, a safety confirmation item
registration section for accumulating information of safety
confirmation item received from user communication terminals in
case that said ID confirmation section permits receipt, and a
safety response information registration section for registering
the safety response information when said ID confirmation section
permits receipt of the safety response information in said safety
confirmation item from user communication terminals which received
the safety conformation information including said safety
confirmation item, in which in case that an enquiry information is
received from the communication terminal of user who wants to
obtain the safety response information registered in said safety
response information registration section, on condition that the
user ID is compatible, said enquiry information is registered in
said safety response information registration section and the
safety response information corresponding to said enquiry
information is provided to user communication terminal.
5. An emergency communication system according to claim 4 which
further comprises a statistical data creation section for creating
statistical data from said safety response information.
6. An emergency communication system according to claim 4 in which
the information from said plurality of user communication terminals
and the information to said plurality of user communication
terminals are a combination of at least voice, image or character.
Description
BACKGOUND OF THE INVENTION
This invention relates to an emergency communication system, more
particularly an emergency communication system which can transmit
emergency information to many persons and register safety
information from many persons when an emergency occurs.
When a disaster such as an earthquake and fire hazards, a
large-scale accident, a terrorism and the like occurs, it is
necessary to inform families, company members and concerned parties
of the occurrence of the disaster, the accident, or the like
urgently. Such a required communication is hereinafter referred to
as an emergency communication. At the same time there are
circumstances in which a safety of families, company members and
concerned parties is required to confirm urgently. Such a
confirmation is hereinafter referred to as a safety
confirmation.
Conventionally, in case of emergency communication a system in
which the first communicator calls several persons by phone and
then each of the several persons receiving the first message calls
another several persons by phone is carried out, or a system in
which the message is communicated in sequence in accordance with
the predetermined network is carried out. In these cases it takes a
long time to communicate by phone because of sequential
communication. Furthermore, it totally takes a very long time to
complete communications to all persons required for communication
since the persons called up can be busy on another phones or can be
out. Furthermore, the person who informed initially is busy with
phones and thus has to stay there which results in the delay of
initial motion.
There are two cases in safety confirmation, the first being the
case that family confirms the safety, and the second being the case
that the damaged person informs his or her family of his or her
damage. In both cases, the persons who want to confirm have to make
many phone calls until the persons can get a telephone call since
it is not easy to get through. As a result, it takes a long time to
confirm the safety and for the time being the persons are always
anxious about the safety of family.
In the meantime, recently, infrastructure of communication such as
public telephone network, cell phone network, Internet network
based on personal computer and the like, or Internet network based
on the cell phone as represented by i-mode (registered trademark)
has been established in many fields. It is desired that such an
infrastructure of communication is used in a time of disaster.
SUMMARY OF THE INVENTION
It is therefore an object of the present invention to provide an
emergency communication system which can make communications for
sure and for a short time in both cases of emergency communication
and safety confirmation.
To accomplish the object of the present invention there is provided
an emergency communication system connected to a plurality of user
communication terminals through public lines which comprises: a
receiver and transmitter section for receiving information from a
plurality of user communication terminals and for transmitting
information to a plurality of user communication terminals, an ID
memory section for storing ID of each user, an ID confirmation
section for confirming user ID by reference to ID data stored in
said ID memory section when information is received from the each
user communication terminal and permitting receipt of the
information from the user in case that the received ID is
compatible with the stored ID, an information accumulation section
for accumulating information received from user in case that said
ID confirmation section permits receipt, and an information
addressee registration section for registering at least one
addressees to which the information accumulated in said information
accumulation section is communicated through public lines, in which
when said receiver and transmitter receives an emergency
information from user communication terminals said information is
accumulated in said information accumulation section and the
information thus accumulated is transmitted all at once to the
information addressees registered in said information addressee
registration section.
According to the invention, firstly the receiver and transmitter
section receives an emergency information from the user
communication terminals. When receiving, the ID confirmation
section checks received user ID in reference to the ID data stored
in the ID confirmation section and then permits receipt of
information in case that the received ID is compatible with ID
data. After receipt, the information accumulation section
accumulates the emergency information. The receiver and transmitter
section all at once transmits the information accumulated in the
information accumulation section to the information addressees
registered in the information addressee registration section
through the public lines.
Since the emergency information is all at once transmitted to the
predetermined information addressees, the first communicator does
not have to inform many persons of the same contents. Consequently,
the first communicator can dedicate himself to initial motion.
Since the time spent for communication is very short, the
communication to information addressees are completed early and the
receivers who receive the emergency information can deal with
it.
The emergency communication system according to the present
invention may include a conversion section for converting
information of character signals accumulated in the information
accumulation section to voice signals in case that information of
character signals is received from user communication
terminals.
According to the invention, since in case that the receiver and
transmitter section receives information in character signals from
the user communication terminals the conversion converts
information of character signals into the voice signals, the voice
information can be all at once transmitted to the information
addressees.
With the emergency communication system according to the present
invention, the information from the plurality of user communication
terminals and the information to the plurality of user
communication terminals may be a combination of at least voice,
image or character.
According to the present invention, since the registration of
safety confirmation item and the registration of safety response
information to the safety confirmation system are composed of
either one of voice, image and characters, the first communication
is composed of either one of voice, image and characters, and the
communication to registered information addressees is composed of
either one of voice, image and characters. Therefore, the
information from the plurality of user communication terminals or
the information to the plurality of user communication terminals
may be in combination of voice and image, image and characters,
voice and characters, or voice, image and characters.
With the emergency communication system according to the present
invention, since the objects of communication are received and
transmitted in a variety of forms, more accurate information can be
communicated to many persons by including the photographs on
disaster site in the information when informing of the
disaster.
There is also provided an emergency communication system connected
to a plurality of user communication terminals through public lines
which comprises: a receiver and transmitter section for receiving
information from a plurality of user communication terminals and
for transmitting information to a plurality of user communication
terminals, an ID memory section for storing ID of each user, an ID
confirmation section for confirming user ID by reference to ID data
stored in said ID memory section when information is received from
the each user communication terminal and permitting receipt of the
information from the user in case that the received ID is
compatible with the stored ID, a safety confirmation item
registration section for accumulating information of safety
confirmation item received from user communication terminals in
case that said ID confirmation section permits receipt, and a
safety response information registration section for registering
the safety response information when said ID confirmation section
permits receipt of the safety response information in said safety
confirmation item from user communication terminals which received
the safety conformation information including said safety
confirmation item, in which in case that an enquiry information is
received from the communication terminal of user who wants to
obtain the safety response information registered in said safety
response information registration section, on condition that the
user ID is compatible, said enquiry information is registered in
said safety response information registration section and the
safety response information corresponding to said enquiry
information is provided to user communication terminal.
According to the invention, firstly the receiver and transmitter
section receives information of safety confirmation item from the
user communication terminals. When receiving, the ID confirmation
section checks the received user ID in reference to the ID data
stored in the ID confirmation section and then permits receipt of
information in case that the received ID is compatible with ID
data. After receipt, the safety confirmation item registration
section registers information of the safety confirmation item
received from the user communication terminal. The receiver and
transmitter section transmits safety confirmation information
including the safety confirmation item to the user communication
terminal. The receiver and transmitter section receives the safety
response information to the safety confirmation information from
the user communication terminal when the ID confirmation section
permits its receipt. The safety response information registration
section registers the received safety response information. In case
that the user wants to obtain the safety response information
registered in the safety response information registration section
the user transmits enquiry information from the communication
terminal to the receiver and transmitter section. On condition that
the user ID is compatible or acceptable the receiver and
transmitter section receives the enquiry information. The receiver
and transmitter section provides the user communication terminal
with the information registered in the safety response information
registration section, corresponding to the enquiry information.
With the emergency communication system according to the present
invention, the user who receives the safety confirmation
information can register his safety as safety response information
in the safety response information registration section at his
convenience. In the meantime, the person who wants to obtain the
safety response can access the emergency communication system at
his convenience to obtain the necessary information in the safety
response information.
The emergency communication system according to the present
invention may include a statistical data creation section for
creating statistical data from the safety response information.
According to the present invention, the statistical data creation
section can create statistical data from the safety response
information registered in the safety response information
registration section.
With the emergency communication system, whole personal and
impersonal damages can be grasped rapidly.
According to the present invention, the information from said
plurality of user communication terminals and the information to
said plurality of user communication terminals are a combination of
at least voice, image or character.
With the emergency communication system according to the present
invention, since the objects of communication are received and
transmitted in a variety of forms, more accurate information can be
communicated to many persons by including the photographs on
disaster site in the information when informing of the
disaster.
Other objects and aspects of the invention will become apparent
from the following description of the embodiment with reference to
the accompanying drawings in which:
FIG. 1 is a schematic diagram of a whole emergency communication
system including an emergency connection system, a safety
confirmation system and a family safety message system,
FIG. 2 is a block diagram showing the construction of the emergency
communication system,
FIG. 3 shows an image plane of cell phone in case that an emergency
information is communicated to the emergency connection system by
the cell phone provided with mail function, and a personal computer
browser in case that an emergency information is communicated to
the emergency connection system by user personal computer,
FIG. 4 shows an image plane of cell phone showing the result of
message confirmation in case that an emergency information is
communicated to the emergency connection system by the cell phone
provided with mail function, a personal computer browser showing
the result of message confirmation in case that an emergency
information is communicated to the emergency connection system by
user personal computer,
FIG. 5 is a flowchart showing procedures when an emergency
information is communicated to an emergency connection system with
a voice by phone,
FIG. 6 is a block diagram showing the construction of a safety
confirmation system,
FIG. 7 shows an example of item of safety confirmation and a
process of inputting safety response information,
FIG. 8 shows an image plane of cell phone in case that a safety
response information is transmitted to a safety confirmation system
by the cell phone provided with mail function, and a personal
computer browser in case that a safety response information is
transmitted to a safety confirmation system by user personal
computer,
FIG. 9 shows an image plane of cell phone in case that a safety
response information is obtained by the client cell phone provided
with mail function, and a personal computer browser in case that a
safety response information is obtained by client personal
computer,
FIG. 10 shows an example of contents of registered individual data
shown by a user computer browser, and an image plane of cell phone
inputted from the cell phone, and
FIG. 11 is a list showing the time required to communicate with
regard to voice messages and mail messages in case that the
messages are communicated all at once using an emergency
communication system.
DESCRIPTION OF THE PREFERRED EMBODIMENT
The present invention will be explained with reference to the
drawing.
The emergency communication system according to the present
invention comprises (1) an emergency connection system, (2) a
safety confirmation system and (3) a family safety message
system.
FIG. 1 is a schematic diagram of whole emergency communication
system including the above-mentioned three systems.
With the emergency connection system, the first communicator all at
once communicates to many persons, for example, company members
promptly using the emergency connection system when an emergency
such as an accident or a disaster occurs.
With the safety confirmation system, when the disaster
countermeasures office wants to confirm safeties of company
members, families or the like, to confirm whether company members
come to the office, or to grasp the damage of buildings or
facilities in case that an accident or a disaster occurs, safety
confirmation information is inputted to the safety confirmation
system, the company members or families send their own safety
information to the safety confirmation system before safety
confirmation information reaches the safety confirmation system. In
other words, as the persons who want to obtain the safety
information access the safety confirmation system, the safeties of
company members or families can be confirmed.
With the family safety message system, when an emergency such as an
accident or a disaster occurs, persons in the disaster area
register their own safeties in the family safety message system,
information about safety enquiry from the company members or their
families is registered in the family safety message system, or
safety information about persons in the disaster area is reproduced
by the family safety message system.
Firstly the emergency connection system will be explained in
detail. FIG. 2 is a block diagram showing the construction of the
emergency connection system 2. The emergency connection system 2
serves as a server which is connected to user wire telephones and
cell phones through public telephone lines and connected to user
personal computers and cell phones through Internet lines. The
emergency connection system 2 comprises a receiver and transmitter
section 4, an ID confirmation section 6, an ID memory section 8, a
display section 10, an information accumulation section 12, a
conversion section 14, and an information addressee registration
section 16.
The receiver and transmitter section 4 is connected to outside
public telephone lines and Internet lines and serves as contacts
between reception and transmission of information. The information
includes voice, characters, image or the like. The ID confirmation
section 6 confirms IDs of senders and receivers and checks them
against ID data stored in the ID memory section 8 to permit the
reception and transmission when information is received or
transmitted.
The information accumulation section 12 stores the information
received by the receiver and transmitter section 4. The stored
information can be displayed on the display section 10 when it is
wanted to see on the browser of the server.
The conversion section 14 serves to convert information on voice,
characters, images or others stored in various modes into another
modes and the information thus converted can be transmitted by the
receiver and transmitter section 4.
The information addressee registration section 16 registers the
information addressees which should be communicated all at once.
The information stored in the information accumulation section 12
is transmitted to the information addressees registered in the
information addressee registration section 16 from the receiver and
transmitter section 4. The information converted into another mode
by the conversion section 14 also can be transmitted to the
information addressee registered in the information addressee
registration section 16.
On the condition that communication is carried out all at once when
an emergency such as an accident, a disaster, or the like occurs,
individual data and group data of information addressees are
registered previously. FIG. 10 shows an example of contents
registered as individual data displayed on the browser of personal
computer and the image plane of the cell phone inputted from the
cell phone. The individual data includes an individual ID, a
password, name, company name, home address, home phone number, mail
address, 6 emergency information addressees in order of priority,
setting of result report, report type, phone number of the person
which receives the report, mail address of the person which
receives the report conditions of result report or the like. A
plurality of addresses such as branch offices can be registered in
addition to the home address. 6 emergency information addressees
can be inputted from the cell phone. A plurality of persons can be
registered as information addressees in a group. In the case, a
group ID can be set. Furthermore, a safety confirmation item can be
registered as information which is transmitted all at once. The
control of these data can be uploaded or downloaded in file of CSV
format.
An actual communication using emergency connection system 2 will be
explained with reference to FIGS. 3 to 5.
Message media includes (1) voice by general telephone or PHS or
Personal Handyphone System and (2) E-mail by communication
terminals provided with mail function such as personal computer or
cell phone with i-mode.
Firstly the person in charge in job site who encounters an accident
or a disaster communicates to the emergency connection system 2
with voice by phone, mail by cell phone or mail by personal
computer.
FIG. 5 is a flowchart showing procedures when an emergency
information is communicated to the emergency connection system 2
with voice by phone. When the voice by the emergency phone are
used, firstly the emergency connection system 2 is called up (Step
18). Next the push buttons on the phone are operated in accordance
with voice guidance generated by the receiver and transmitter
section 4 (Step 20). At that time, user inputs his own individual
ID, and individual IDs or group ID of information addressees. The
user records emergency information or the like by voice if
necessary (Step 22). Thereafter, he hangs up the phone (Step 24).
By the communication by voice, voice file is generated in the
emergency connection system 2 based on key of ID.
FIG. 3 shows the image plane of the cell phone when an emergency
information is communicated by the cell phone with mail function
and the personal computer browser when an emergency information is
communicated to the emergency connection system 2 by user personal
computer.
In case of communication by the cell phone provided with mail
function, the individual information addressees, and member
information addressees or group information addressees are inputted
or selected to input or change the message of emergency
communication. The safety confirmation requirement is inputted and
then if contents of communication are decided communication start
button is pushed.
In case of communication by personal computer, the individual
selection button or group selection button is pushed and the
individual information addressees or group information addressees
are inputted in accordance therewith, and the safety confirmation
requirement is inputted and then if contents of communication are
decided communication start button is clicked.
When communicated, files based on the keys of company member IDs or
affiliation numbers are generated common to voice, cell phones
provided with mail function and personal computers. After
communications to the emergency connection system 2 start,
communications to designated information addressees are commenced
common to voice, cell phones provided with mail function and
personal computers, and communications are retried until the
receivers return communication confirmations.
Furthermore, the media which are used for receiving communications
can be a beeper or a facsimile in addition to general phone, cell
phone, PHS, communication terminal with mail function.
Since the phone number of the emergency connection system 2 is
displayed on the beeper in case that voice communications are
received by the beeper, the person who receives communication calls
up to confirm unconfirmed message.
Since the phone number of the emergency connection system 2 is
displayed on the beeper in case that character communications are
received by the beeper, the person who receives communication calls
up to confirm unconfirmed message. At that time, the message is
read aloud in a robot voice.
In case that character communication is transmitted from the
emergency connection system 2 to the beeper, previously registered
characters can be transmitted using exclusive broadcast function of
the beeper.
In case that the voice communication is received by FAX, the
contents "there is a message. Please call the emergency connection
system to confirm the message" is transmitted. The person who
receives the FAX calls the emergency connection system 2 to confirm
the unconfirmed message to him or her.
In case that the character communication is received by FAX, the
communication message is outputted from the FAX. The person who
receives the communication calls the emergency connection system to
confirm the unconfirmed message to him or her. At that time, the
message is read aloud in a robot voice.
In case that image information such as picture or photograph is
transmitted from the emergency connection system 2 to the FAX,
previously registered contents can be transmitted using formulaic
communication function.
The person who receives communication carries out the operation of
transmission of message, safety registration, message confirmation
and the like by the general phone, the cell phone, PHS, and the
communication terminal.
Now, how the communication result is obtained from the emergency
connection system 2 after the broadcast will be explained.
The communication in case that the broadcast is made by phones is
confirmed depending on whether the broadcast reaches to the
information addressees and is formally received.
FIG. 4 shows an image plane of cell phone showing the result of
message confirmation in case that an emergency information is
communicated to the emergency connection system 2 by the cell phone
provided with mail function, a personal computer browser showing
the result of message confirmation in case that an emergency
information is communicated to the emergency connection system by
user personal computer.
On the image plane of the cell phone provided with mail function,
the status as to whether the communicated massage is received and
confirmed at the information addressee is shown.
On the personal computer browser, the information addressee and the
confirmation as to whether the communication is completed for each
information addressee and received at each information addressee
are displayed.
In case of the cell phone with mail function and the personal
computer the message status is displayed on the browser in real
time. The input of ID is required of each of voice, cell phone
provided with mail function and personal computer to obtain the
above-mentioned message confirmation. In each case, the
communication status message can be received 40 seconds after the
end of communication.
FIG. 11 is a list showing the time required to communicate with
regard to voice messages and mail messages in case that the
messages are communicated all at once using an emergency
communication system. In case of voice message, the broadcast can
be made 25 minutes by analog 4 lines for 100 persons. In case of 23
lines using INS1500 available from NTT EAST ("INS": registered
trademark) the broadcast can be made 4 minutes. In case that the
cell phone provided with mail function or personal computer is
utilized, the broadcast for 100 persons can be completed 33
seconds.
Furthermore, in case that the first message to the emergency
connection system 2 is a voice message, the voice message is stored
in the information accumulation section 12 and in case that the
information addressees are mail communication terminals or FAX and
the like, in sending, the content "There is a voice message" is
written on the document of the FAX or the like.
In case that the first message is character information, the
character data is converted into a robot voice at the "text to
speech" of the conversion section 14 and can be broadcast or
communicated all at once in voice signals. Since there is an
application provided through firmware on voice processing board in
the emergency connection system 2, the conversion between the voice
and characters or images can be made.
Furthermore, the first message may be either one of voice, image
and characters and the broadcast may be either one of voice, image
and characters. Therefore, the information from the plurality of
user communication terminals or the information to the plurality of
user communication terminals may be in combination of voice and
image, image and characters, voice and characters, or voice, image
and characters. The image can be made to correspond to JPEG or
GIF.
Now, the safety confirmation system will be explained in detail.
The safety confirmation system 30 is fundamentally similar to that
of the emergency connection system 2 except the contents described
below. FIG. 6 is a block diagram showing the construction of the
safety confirmation system 30. The safety confirmation system 30
also serves as a server which is connected to user telephones and
cell phones through public telephone lines and connected to user
personal computers and cell phones through Internet lines. The
safety confirmation system 30 comprises a receiver and transmitter
section 4, an ID confirmation section 6, an ID memory section 8, a
display section 10, a safety information accumulation section 32, a
conversion section 14, and a statistical data creation section
34.
The receiver and transmitter section 4 is connected to outside
public telephone lines and Internet lines and serves as contacts
between reception and transmission of information. The information
includes voice, characters, image or the like. The ID confirmation
section 6 confirms IDs of senders and receivers and checks them
against ID data stored in the ID memory section 8 to permit the
reception and transmission when information is received or
transmitted.
The safety information accumulation section 32 comprises a safety
confirmation item registration section 36 and a safety response
information registration section 38. When the item in which a
safety is required to confirm is transmitted from the general
phones or cell phones, the safety confirmation item registration
section 36 registers the item. When safety response information is
transmitted from company members or families after the safety
confirmation item is transmitted to company members or families,
the safety response information registration section 38 registers
the safety response information. The safety response information
can be registered before the safety confirmation item is
transmitted to company members or families. When the company
members or families desire to see the accumulated safety
information on the browser of the server, it can be displayed on
the display section 10.
The conversion section 14 serves to convert information on voice,
characters, images or others stored in various modes into another
modes and the information thus converted can be transmitted by the
receiver and transmitter section 4.
The statistical data creation section 34 can create statistical
data from the safety response information accumulated in the safety
response information registration section 38. The statistical data
serves for grasping the damages.
In preparation for safety confirmation, individual data and safety
confirmation item through which the safety information is exchanged
are previously registered. FIG. 10 shows an example of contents
registered as individual data displayed on the browser of personal
computer and the image plane of the cell phone inputted from the
cell phone. The individual data to be registered includes an
individual ID, a password, name, company name, 6 emergency
information addressees in order of priority, setting of result
report, report type, phone number of the person which receives the
report, mail address of the person which receives the report
conditions of result report or the like. The safety confirmation
item can be set. The safety confirmation item is shown in FIG. 7.
An original inquiry item and at most 10 answers to the original
inquiry item can be prepared previously. Also 6 emergency
information addressees and the safety confirmation item can be
inputted from the cell phone. A plurality of persons can be
registered as information addressees in a group. In the case, a
group ID can be set. Furthermore, as message contents, a set of
information addressees and message can be registered in a
format.
The safety confirmation using the safety confirmation system 30
will be explained with reference to FIGS. 7 to 9.
Message media includes (1) voice by general telephone or PHS or
Personal Handyphone System and (2) E-mail by communication
terminals provided with mail function such as personal computer or
cell phone with i-mode.
Firstly, the company, the disaster countermeasures office, families
or the like transmits safety confirmation information to the safety
confirmation system 30 by voice by phone, cell phone mail, or
personal computer mail.
Since the procedures in transmitting the safety confirmation
information to the safety confirmation system by voices by phone is
similar to that of flowchart shown in FIG. 5, its explanation will
be omitted.
When the safety confirmation information is transmitted to the
safety confirmation system 30, the safety confirmation information
is sent to the designated receivers.
Furthermore, the media which are used for receiving communications
can be a beeper or a facsimile in addition to general phone, cell
phone, PHS, communication terminal with mail function. Since in
this case the process of confirming information contents is similar
to that of the above-mentioned emergency connection system, its
explanation will be omitted.
The company members, disaster victims, person in charge on job site
or the like who receive the safety confirmation information
transmit the safety response information to the safety confirmation
system 30.
FIG. 7 shows a process of inputting safety response information,
and FIG. 8 shows an image plane of cell phone in case that a safety
response information is transmitted to a safety confirmation system
by the cell phone provided with mail function, and a personal
computer browser in case that a safety response information is
transmitted to a safety confirmation system by user personal
computer.
The company members or families can register the safety response
information to the safety confirmation system 30 before they
receive the safety confirmation information. In that case, when the
safety response information is transmitted by phone, they call the
safety confirmation system 30 and answer by push operations in
accordance with guidance to transmit the safety response
information to the safety confirmation system 30. Then, the safety
response information is registered.
In case that the safety response information is transmitted to the
safety confirmation system 30 by the personal computers or the cell
phones provided with mail, the safety response information is
transmitted to the safety confirmation system 30 by access using
the browser of the personal computer or the cell phone provided
with mail function. Then, the safety response information is
registered.
In case of transmission by the cell phone with mail function as
shown in FIG. 8, person status, family status, house status, status
as to whether company member come to office, reservation of food,
information addressee of evacuation or escape place and the like
are inputted and then is transmitted.
In case of transmission the safety items of phone number of
information addressee of evacuation place, mail address of
information addressee of evacuation place, message, house, family,
status as to whether company member come to office and the like are
inputted and then is transmitted.
Next, the procedures in which a client, that is, company, disaster
countermeasures office, company members, families and the like
obtains the transmission result after the safety response
information is transmitted to the safety confirmation system 30
will be explained.
Since the safety response information by the phone is received into
the safety confirmation system 30 and then is accumulated in the
safety response information registration section 38, when the
client wants to enquire the safety response information he calls up
to the safety confirmation system 30 and selects by push operations
the contents which he desires to listen to.
FIG. 9 shows an image plane of cell phone in case that a safety
response information is obtained by the client cell phone provided
with mail function, and a personal computer browser in case that a
safety response information is obtained by client personal
computer. The safety status is displayed on the browser in a real
time.
On the image plane of cell phone, the status of individual, family
and house, status as to whether the company members come to the
office, the reservation of food, message, evacuation information
addressee are displayed.
On the browser of personal computer, individual ID, name, date and
hour on which the safety is registered, phone number of evacuation
information addressee, mail address of information addressee, the
status of family and house, status as to whether the company
members come to the office, and the like are displayed.
Furthermore, in case that the safety confirmation item and the
safety response information are registered in voices, voice
information is accumulated in the safety information accumulation
section 32 and in case that the receivers are mail communication
terminals or FAX, the contents "there is a voice message" included
in the document is attached.
In case that the safety confirmation item and the safety response
information are registered in characters, the information format
can be converted into voice at the conversion section 14 and then
information is transmitted by the voice signals. That is, the
character data is converted into a robot voice in combination of
sounds by "text to speech" at the conversion and then voice signals
are transmitted. Since there is an application provided through
firmware on voice processing board in the safety confirmation
system 30, the conversion between the voice and characters or
images can be made.
Furthermore, the registration of safety confirmation item and the
registration of safety response information to the safety
confirmation system 30 may be composed of either one of voice,
image and characters. Therefore, the information from the plurality
of user communication terminals or the information to the plurality
of user communication terminals may be in combination of voice and
image, image and characters, voice and characters, or voice, image
and characters.
Now family safety message system will be explained in detail.
Basically the family safety message system is similar to that of
safety confirmation system 30, but is different in that the safety
confirmation item and safety response information are registered in
a format of message registration and message can be reproduced in
voices. Although the system construction is basically similar to
that of the safety confirmation system 30, it is different in that
message registration accumulation section is used in place of the
safety information accumulation section 32, and the statistical
data creation section 34 is not used.
The media which can register the message includes (1) voice by
general telephone or PHS or Personal Handyphone System and (2)
E-mail by communication terminals provided with mail function such
as personal computer or cell phone with i-mode. This is similar to
that of the safety confirmation system 30.
The media which are used for receiving communications can be a
beeper or a facsimile in addition to general phone, cell phone,
PHS, communication terminal with mail function. In that case, since
the procedures which confirms the contents of the message is
similar to that of emergency connection system, its explanation
will be omitted.
Furthermore, in case that the registration of the message in family
safety message system 40 is made by voices, voice information is
accumulated in the message information accumulation section and in
case that the receivers are mail communication terminals or FAX, on
transmitting, the contents "there is a voice message" included in
the document is attached.
In case that the registration of message is character information,
the character data is converted into a robot voice at the "text to
speech" of the conversion section 14 and can be broadcast or
communicated all at once in voice signals. Since there is an
application provided through firmware on voice processing board in
the emergency connection system 2, the conversion between the voice
and characters or images can be made.
Furthermore, the registration of message in the family safety
message system 40 may be made by either one of voice, image and
characters and the broadcast may be either one of voice, image and
characters. Therefore, the registration of messages from the user
communication terminals or the transmission to the user
communication terminals may be in combination of voice and image,
image and characters, voice and characters, or voice, image and
characters.
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