U.S. patent application number 15/223880 was filed with the patent office on 2017-11-09 for system environment for user-specific program aggregation and non-collocated third party system extraction and deployment.
The applicant listed for this patent is Bank of America Corporation. Invention is credited to Katherine Dintenfass.
Application Number | 20170323272 15/223880 |
Document ID | / |
Family ID | 60242619 |
Filed Date | 2017-11-09 |
United States Patent
Application |
20170323272 |
Kind Code |
A1 |
Dintenfass; Katherine |
November 9, 2017 |
SYSTEM ENVIRONMENT FOR USER-SPECIFIC PROGRAM AGGREGATION AND
NON-COLLOCATED THIRD PARTY SYSTEM EXTRACTION AND DEPLOYMENT
Abstract
Embodiments of the invention are directed to a system, method,
or computer program product for building an assistance program
aggregation network. The invention generates and builds an
assistance program aggregation network comprising a multitude of
assistance programs and related program information compiled into a
single resource. In this way, the program aggregation system may
generate user-specific profiles in order to match eligible users to
applicable assistance programs. Furthermore, with the authorization
of the user, the system may assist the user in automatically
populating and submitting applications related to assistance
programs allowing for convenient and efficient program
enrollment.
Inventors: |
Dintenfass; Katherine;
(Lincoln, RI) |
|
Applicant: |
Name |
City |
State |
Country |
Type |
Bank of America Corporation |
Charlotte |
NC |
US |
|
|
Family ID: |
60242619 |
Appl. No.: |
15/223880 |
Filed: |
July 29, 2016 |
Related U.S. Patent Documents
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Application
Number |
Filing Date |
Patent Number |
|
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62333723 |
May 9, 2016 |
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Current U.S.
Class: |
1/1 |
Current CPC
Class: |
G16H 40/63 20180101;
H04L 67/18 20130101; G06F 19/00 20130101; G06Q 20/4014 20130101;
H04L 67/306 20130101; G06F 16/335 20190101; G06Q 50/16 20130101;
G06F 16/29 20190101; H04L 67/10 20130101; G06Q 50/01 20130101; H04L
63/083 20130101; H04L 67/20 20130101; G06Q 30/0201 20130101; G06Q
30/0226 20130101; G06Q 10/1057 20130101; G06F 21/6245 20130101;
G06Q 20/3821 20130101; G06Q 30/0645 20130101; G06F 16/9535
20190101; G06Q 40/06 20130101; H04L 63/08 20130101; G06F 16/176
20190101; G06F 16/9537 20190101; G06F 16/248 20190101 |
International
Class: |
G06Q 10/10 20120101
G06Q010/10 |
Claims
1. A system for building an assistance program aggregation network,
the system comprising: a memory device with computer-readable
program code stored thereon; a communication device; a processing
device operatively coupled to the memory device and the
communication device, wherein the processing device is configured
to execute the computer-readable program code to: generate a
communicable linkage with one or more assistance organizations;
extract information and requirements related to one or more
assistance programs from the one or more assistance organizations;
receive authorization from a user for user entry into the
assistance program aggregation network, wherein the aggregation
network comprises one or more assistance programs categorized
according to location of the programs and type of assistance
provided; generate a user-specific profile containing collected
user information; based on the user-specific profile and the
program requirements, match the user to one or more assistance
programs; based on matching the user to the one or more assistance
programs, trigger generation of a program report, wherein the
program report contains the one or more assistance programs matched
to the user; transmit the program report to a user device allowing
the user to enroll in one or more assistance programs presented in
the program report; and transmit a confirmation of assistance
program enrollment to the user device.
2. The system of claim 1, wherein transmitting the program report
to the user device allowing the user to enroll in one or more
assistance programs presented in the program report further
comprises: receiving a selection of one or more assistance programs
from the program report by the user on the user device; receiving
user authorization for automatic population of assistance program
applications; based on the selection of one or more assistance
programs and user-specific profile, electronically populating and
submitting one or more selected assistance program applications;
and transmitting the confirmation of assistance program enrollment
to the user device.
3. The system of claim 1, wherein transmitting the program report
the user device further comprises merging one or more assistance
program applications into a single, customized application, wherein
user input of repeated information is reduced to a single
entry.
4. The system of claim 1, wherein transmitting the program report
to the user device further comprises transforming an assistance
program application to a format specifically designed to be legibly
accommodated on the user device.
5. The system of claim 1, wherein the program aggregation network
is maintained by a financial institution associated with the user,
wherein the financial institution automatically populates at least
a portion of user-specific profile by extracting user information
from an account associated with the user at the financial
institution.
6. The system of claim 1, wherein extracting information and
requirements related to one or more assistance programs further
comprises using a web crawler to scan websites associated with the
one or more assistance organizations and convert extracted
information into a format that can be stored and searched within a
centralized database.
7. The system of claim 1, wherein extracting information and
requirements related to one or more assistance programs further
comprises using optical character recognition to transform images
into a text format that can be stored and searched within a
centralized database.
8. The system of claim 1, wherein generating the user-specific
profile further comprises establishing a communicable linkage with
one or more third party systems to extract additional information,
wherein the one or more third party systems comprise third party
financial institutions and medical institutions.
9. A computer program product for building an assistance program
aggregation network, the computer program product comprising at
least one non-transitory computer readable medium having
computer-readable program code portions embodied therein, the
computer-readable program code portions comprising: an executable
portion configured for generating a communicable linkage with one
or more assistance organizations; an executable portion configured
for extracting information and requirements related to one or more
assistance programs from the one or more assistance organizations;
an executable portion configured for receiving authorization from a
user for user entry into the assistance program aggregation
network, wherein the aggregation network comprises one or more
assistance programs categorized according to location of the
programs and type of assistance provided; an executable portion
configured for generating a user-specific profile containing
collected user information; an executable portion configured for,
based on the user-specific profile and the program requirements,
matching the user to one or more assistance programs; an executable
portion configured for, based on matching the user to the one or
more assistance programs, triggering generation of a program
report, wherein the program report contains the one or more
assistance programs matched to the user; an executable portion
configured for transmitting the program report to a user device
allowing the user to enroll in one or more assistance programs
presented in the program report; and an executable portion
configured for transmitting a confirmation of assistance program
enrollment to the user device.
10. The computer program product of claim 9, wherein transmitting
the program report to the user device allowing the user to enroll
in one or more assistance programs presented in the program report
further comprises: receiving a selection of one or more assistance
programs from the program report by the user on the user device;
receiving user authorization for automatic population of assistance
program applications; based on the selection of one or more
assistance programs and user-specific profile, electronically
populating and submitting one or more selected assistance program
applications; and transmitting the confirmation of assistance
program enrollment to the user device.
11. The computer program product of claim 9, wherein transmitting
the program report the user device further comprises merging one or
more assistance program applications into a single, customized
application, wherein user input of repeated information is reduced
to a single entry.
12. The computer program product of claim 9, wherein transmitting
the program report to the user device further comprises
transforming an assistance program application to a format
specifically designed to be legibly accommodated on the user
device.
13. The computer program product of claim 9, wherein the program
aggregation network is maintained by a financial institution
associated with the user, wherein the financial institution
automatically populates at least a portion of user-specific profile
by extracting user information from an account associated with the
user at the financial institution.
14. The computer program product of claim 9, wherein extracting
information and requirements related to one or more assistance
programs further comprises using a web crawler to scan websites
associated with the one or more assistance organizations and
convert extracted information into a format that can be stored and
searched within a centralized database.
15. The computer program product of claim 9, wherein extracting
information and requirements related to one or more assistance
programs further comprises using optical character recognition to
transform images into a text format that can be stored and searched
within a centralized database.
16. The computer program product of claim 9, wherein generating the
user-specific profile further comprises establishing a communicable
linkage with one or more third party systems to extract additional
information, wherein the one or more third party systems comprise
third party financial institutions and medical institutions.
17. A computer-implemented method for building an assistance
program aggregation network, the method comprising: generating a
communicable linkage with one or more assistance organizations;
extracting information and requirements related to one or more
assistance programs from the one or more assistance organizations;
receiving authorization from a user for user entry into the
assistance program aggregation network, wherein the aggregation
network comprises one or more assistance programs categorized
according to location of the programs and type of assistance
provided; generating a user-specific profile containing collected
user information; based on the user-specific profile and the
program requirements, matching the user to one or more assistance
programs; based on matching the user to the one or more assistance
programs, triggering generation of a program report, wherein the
program report contains the one or more assistance programs matched
to the user; transmitting the program report to a user device
allowing the user to enroll in one or more assistance programs
presented in the program report; and transmitting a confirmation of
assistance program enrollment to the user device.
18. The computer-implemented method of claim 17, wherein
transmitting the program report to the user device allowing the
user to enroll in one or more assistance programs presented in the
program report further comprises: receiving a selection of one or
more assistance programs from the program report by the user on the
user device; receiving user authorization for automatic population
of assistance program applications; based on the selection of one
or more assistance programs and user-specific profile,
electronically populating and submitting one or more selected
assistance program applications; and transmitting the confirmation
of assistance program enrollment to the user device.
19. The computer-implemented method of claim 17, wherein
transmitting the program report the user device further comprises
merging one or more assistance program applications into a single,
customized application, wherein user input of repeated information
is reduced to a single entry.
20. The computer-implemented method of claim 17, wherein
transmitting the program report to the user device further
comprises transforming an assistance program application to a
format specifically designed to be legibly accommodated on the user
device.
Description
CROSS-REFERENCE TO RELATED APPLICATIONS
[0001] This application claims the benefit of U.S. Provisional
Application Ser. No. 62/333,723, entitled "SYSTEM FOR OPTIMIZING
RESOURCE USAGE", filed May 9, 2016, which is incorporated herein by
reference in its entirety.
BACKGROUND
[0002] Assistance programs are able to provide eligible users with
support such as financial and medical aid. While websites for
applying to these programs exist, there is a need for a centralized
system for aggregating assistance program information and
applications in order to provide a convenient and efficient method
for searching and applying for multiple applicable programs.
BRIEF SUMMARY
[0003] The following presents a simplified summary of one or more
embodiments of the invention in order to provide a basic
understanding of such embodiments. This summary is not an extensive
overview of all contemplated embodiments, and is intended to
neither identify key or critical elements of all embodiments, nor
delineate the scope of any or all embodiments. Its sole purpose is
to present some concepts of one or more embodiments in a simplified
form as a prelude to the more detailed description that is
presented later.
[0004] Embodiments of the present invention address these and/or
other needs by providing an innovative system, method, and computer
program product for an assistance program aggregation network
allowing users to receive a simple, streamlined interface for
enrolling in beneficial programs which may provide the user with
financial, medical, and/or other forms of aid.
[0005] In some embodiments, the invention generates and builds an
assistance program aggregation network comprising a multitude of
assistance programs and related program information compiled into a
single resource. In this way, the program aggregation system may
generate user-specific profiles in order to match eligible users to
applicable assistance programs. Furthermore, with the authorization
of the user, the system may assist the user in automatically
populating and submitting applications related to assistance
programs allowing for convenient and efficient program
enrollment.
[0006] Embodiments of the invention related to systems, methods,
and computer program products for building an assistance program
aggregation network, the system comprising: a memory device with
computer-readable program code stored thereon; a communication
device; a processing device operatively coupled to the memory
device and the communication device, wherein the processing device
is configured to execute the computer-readable program code to:
generate a communicable linkage with one or more assistance
organizations; extract information and requirements related to one
or more assistance programs from the one or more assistance
organizations; receive authorization from a user for user entry
into the assistance program aggregation network, wherein the
aggregation network comprises one or more assistance programs
categorized according to location of the programs and type of
assistance provided; generate a user-specific profile containing
collected user information; based on the user-specific profile and
the program requirements, match the user to one or more assistance
programs; based on matching the user to the one or more assistance
programs, trigger generation of a program report, wherein the
program report contains the one or more assistance programs matched
to the user; transmit the program report to a user device allowing
the user to enroll in one or more assistance programs presented in
the program report; and transmit a confirmation of assistance
program enrollment to the user device.
[0007] In some embodiments, transmitting the program report to the
user device allowing the user to enroll in one or more assistance
programs presented in the program report further comprises:
receiving a selection of one or more assistance programs from the
program report by the user on the user device; receiving user
authorization for automatic population of assistance program
applications; based on the selection of one or more assistance
programs and user-specific profile, electronically populating and
submitting one or more selected assistance program applications;
and transmitting the confirmation of assistance program enrollment
to the user device.
[0008] In some embodiments, transmitting the program report the
user device further comprises merging one or more assistance
program applications into a single, customized application, wherein
user input of repeated information is reduced to a single
entry.
[0009] In some embodiments, transmitting the program report to the
user device further comprises transforming an assistance program
application to a format specifically designed to be legibly
accommodated on the user device.
[0010] In some embodiments, the program aggregation network is
maintained by a financial institution associated with the user,
wherein the financial institution automatically populates at least
a portion of user-specific profile by extracting user information
from an account associated with the user at the financial
institution.
[0011] In some embodiments, extracting information and requirements
related to one or more assistance programs further comprises using
a web crawler to scan websites associated with the one or more
assistance organizations and convert extracted information into a
format that can be stored and searched within a centralized
database.
[0012] In some embodiments, extracting information and requirements
related to one or more assistance programs further comprises using
optical character recognition to transform images into a text
format that can be stored and searched within a centralized
database.
[0013] In some embodiments, generating the user-specific profile
further comprises establishing a communicable linkage with one or
more third party systems to extract additional information, wherein
the one or more third party systems comprise third party financial
institutions and medical institutions.
[0014] The features, functions, and advantages that have been
discussed may be achieved independently in various embodiments of
the present invention or may be combined with yet other
embodiments, further details of which can be seen with reference to
the following description and drawings.
BRIEF DESCRIPTION OF THE DRAWINGS
[0015] Having thus described embodiments of the invention in
general terms, reference will now be made to the accompanying
drawings, wherein:
[0016] FIG. 1 provides an assistance program aggregation system
environment, in accordance with one embodiment of the present
invention;
[0017] FIG. 2 provides a high level process flow for generating and
building an assistance program aggregation network, in accordance
with one embodiment of the present invention;
[0018] FIG. 3 provides a high level process flow for generating a
user-specific profile, in accordance with one embodiment of the
present invention; and
[0019] FIG. 4 provides a high level process flow for automatically
populating and submitting program applications, in accordance with
one embodiment of the present invention.
DETAILED DESCRIPTION OF THE INVENTION
[0020] The present invention improves upon the process of searching
for and enrolling in applicable assistance programs provided by
multiple organizations by extracting and aggregating information
into a single, centralized resource which has the ability to
automatically match users with applicable programs of which the
user may not have been aware and, even further, automatically
enroll the user in the programs. Matches may be performed in
substantially real-time by utilizing the storage of aggregated data
in a centralized database which reduces the processing time
required by the system to retrieve stored information and match
programs to users. Additionally, the invention can transform
extracted data into a format which is searchable by the system.
Furthermore, the system may transform information presented to the
user to solve problems rooted in computer technology such as the
need to appropriately scale presented information to improve
legibility depending on the size of the user device.
[0021] Embodiments of the present invention will now be described
more fully hereinafter with reference to the accompanying drawings,
in which some, but not all, embodiments of the invention are shown.
Indeed, the invention may be embodied in many different forms and
should not be construed as limited to the embodiments set forth
herein; rather, these embodiments are provided so that this
disclosure will satisfy applicable legal requirements. Like numbers
refer to elements throughout. Where possible, any terms expressed
in the singular form herein are meant to also include the plural
form and vice versa, unless explicitly stated otherwise. Also, as
used herein, the term "a" and/or "an" shall mean "one or more,"
even though the phrase "one or more" is also used herein.
[0022] Furthermore, as used herein the term "user device" may refer
to any device that employs a processor and memory and can perform
computing functions, such as a personal computer or a mobile
device, wherein a mobile device is any mobile communication device,
such as a cellular telecommunications device (i.e., a cell phone or
mobile phone), personal digital assistant (PDA), a mobile Internet
accessing device, or other mobile device. Other types of mobile
devices may include portable digital assistants (PDAs), pagers,
wearable devices, mobile televisions, gaming devices, laptop
computers, cameras, video recorders, audio/video player, radio, GPS
devices, or any combination of the aforementioned.
[0023] As used herein the term "assistance organization" may refer
to any third party provider of assistance programs such as for
financial aid, medical aid, disability aid, and/or other forms of
aid. In some embodiments, an assistance program may also refer to a
discount, coupon, or the like.
[0024] Referring to FIG. 1, the figure illustrates an assistance
program aggregation system environment 100, in accordance with some
embodiments of the invention. The environment 100 includes a user
device 111 associated or used with authorization of a user 110
(e.g., a mobile application user, and the like), a program
aggregation system 140, one or more assistance organization systems
160, and a financial institution system 180.
[0025] The systems and devices communicate with one another over
the network 130 and perform one or more of the various steps and/or
methods according to embodiments of the disclosure discussed
herein. The network 130 may include a local area network (LAN), a
wide area network (WAN), and/or a global area network (GAN). The
network 130 may provide for wireline, wireless, or a combination of
wireline and wireless communication between devices in the network.
In one embodiment, the network 130 includes the Internet.
[0026] The user device 111, the assistance organization system 160,
the financial institution system 180 and the program aggregation
system 140 each includes a computer system, server, multiple
computer systems and/or servers or the like. The program
aggregation system 140, in the embodiments shown has a
communication device 142 communicably coupled with a processing
device 144, which is also communicably coupled with a memory device
146. The processing device 144 is configured to control the
communication device 142 such that the program aggregation system
140 communicates across the network 130 with one or more other
systems. The processing device 144 is also configured to access the
memory device 146 in order to read the computer readable
instructions 148, which in some embodiments includes a program
aggregation application 150. The program aggregation application
150 allows for the program aggregation system 140 to communicate to
the various other systems and devices within the environment 100.
The functions of the program aggregation network application 150
are further described in detail below. The memory device 146 also
includes a datastore 154 or database for storing pieces of data
that can be accessed by the processing device 144.
[0027] As used herein, a "processing device," generally refers to a
device or combination of devices having circuitry used for
implementing the communication and/or logic functions of a
particular system. For example, a processing device may include a
digital signal processor device, a microprocessor device, and
various analog-to-digital converters, digital-to-analog converters,
and other support circuits and/or combinations of the foregoing.
Control and signal processing functions of the system are allocated
between these processing devices according to their respective
capabilities. The processing device 114, 144, 164, or 184 may
further include functionality to operate one or more software
programs based on computer-executable program code thereof, which
may be stored in a memory. As the phrase is used herein, a
processing device 114, 144, 164, or 184 may be "configured to"
perform a certain function in a variety of ways, including, for
example, by having one or more general-purpose circuits perform the
function by executing particular computer-executable program code
embodied in computer-readable medium, and/or by having one or more
application-specific circuits perform the function.
[0028] Furthermore, as used herein, a "memory device" generally
refers to a device or combination of devices that store one or more
forms of computer-readable media and/or computer-executable program
code/instructions. Computer-readable media is defined in greater
detail below. For example, in one embodiment, the memory device 146
includes any computer memory that provides an actual or virtual
space to temporarily or permanently store data and/or commands
provided to the processing device 144 when it carries out its
functions described herein.
[0029] The user device 111 includes a communication device 112
communicably coupled with a processing device 114, which is also
communicably coupled with a memory device 116. In some embodiments,
the communication device 112 may also comprise a GPS transceiver
capable of determining a geographic location associated with the
user device 111. The processing device 114 is configured to control
the communication device 112 such that the user device 111
communicates across the network 130 with one or more other systems.
The processing device 114 is also configured to access the memory
device 116 in order to read the computer readable instructions 118,
which in some embodiments includes a user application 120. The user
application 120 allows for communication of the user device 111
with the other systems and devices within the environment 100 such
as the program aggregation system 140, assistance organization
system 160, and financial institution system 180. The user
application 120 allows the user 111 to receive information
transmitted as well as input information requested by the program
aggregation system 140 and communicate with third parties such as
the assistance organization systems 160. The memory device 116 also
includes a datastore 122 or database for storing pieces of data
that can be accessed by the processing device 114.
[0030] The assistance organization system 160 includes a
communication device 162 communicably coupled with a processing
device 164, which is also communicably coupled with a memory device
166. The processing device 164 is configured to control the
communication device 162 such that the assistance organization
system 160 communicates across the network 130 with one or more
other systems. The processing device 164 is also configured to
access the memory device 166 in order to read the computer readable
instructions 168, which in some embodiments includes an assistance
organization application 170. The assistance organization
application 170 allows for communication with the other systems and
devices within the environment 100 such as the user device 111, the
program aggregation system 140, and the financial institution
system 180 in order to coordinate enrolling users into assistance
programs and providing aid. The memory device 166 also includes a
datastore 172 or database for storing pieces of data that can be
accessed by the processing device 164.
[0031] The financial institution system 180 includes a
communication device 182 communicably coupled with a processing
device 184, which is also communicably coupled with a memory device
186. The processing device 184 is configured to control the
communication device 182 such that the financial institution system
180 communicates across the network 130 with one or more other
systems. The processing device 184 is also configured to access the
memory device 186 in order to read the computer readable
instructions 188, which in some embodiments includes a financial
institution application 190. The financial institution application
190 allows for communication with the other systems and devices
within the environment 100 such as the user device 111, the program
aggregation system 140, and the assistance organization system 160
in order to coordinate enrolling users into assistance programs by
receiving requested information from users and providing authorized
information to third parties such as the assistance organization
system 160. The memory device 186 also includes a datastore 192 or
database for storing pieces of data that can be accessed by the
processing device 184.
[0032] The user application 120, the program aggregation
application 150, the assistance organization application 170, and
the financial institution application 190 are for instructing the
processing devices 114, 144, 164, and 184 respectively to perform
various steps of the methods discussed herein, and/or other steps
and/or similar steps. In various embodiments, one or more of the
user application 120, the program aggregation application 150, the
assistance organization application 170, and the financial
institution application 190 are included in the computer readable
instructions stored in a memory device of one or more systems or
devices other than the assistance organization system 160, the
program aggregation system 140, the user device 111, and the
financial institution system 180. For example, in some embodiments,
the user application 120 is stored and configured for being
accessed by a processing device of the financial institution system
180 connected to the network 130. In various embodiments, the user
application 120, the program aggregation application 150, the
assistance organization application 170, and the financial
institution application 190 are stored and executed by different
systems/devices. In some embodiments, the user application 120, the
program aggregation application 150, the assistance organization
application 170, and the financial institution application 190
stored and executed by different systems may be similar and may be
configured to communicate with one another. In some embodiments,
the user application 120, the program aggregation application 150,
the assistance organization application 170, and the financial
institution application 190 may be considered to be working
together as a singular application despite being stored and
executed on different systems.
[0033] In various embodiments, one of the systems discussed above,
such as the program aggregation system 140, is more than one system
and the various components of the system are not collocated, and in
various embodiments, there are multiple components performing the
functions indicated herein as a single device. For example, in one
embodiment, multiple processing devices perform the functions of
the processing device 144 of the program aggregation system 140
described herein.
[0034] In various embodiments, the program aggregation system 140,
the assistance organization system 160, the financial institution
system 180 and the user device 111 and/or other systems may perform
all or part of a one or more method steps discussed above and/or
other method steps in association with the method steps discussed
above. Furthermore, some or all the systems/devices discussed here,
in association with other systems or without association with other
systems, in association with steps being performed manually or
without steps being performed manually, may perform one or more of
the steps of one or more of the method discussed herein, or other
methods, processes or steps discussed herein or not discussed
herein.
[0035] In some embodiments, the invention builds a program
aggregation application 150. The application compiles user data,
such as information about the user, the user's geographic location,
income level, medical information, disability information, and/or
the like. Typically, in some embodiments of the invention, the user
is a low-income and/or disabled individual that requires financial,
medical, and/or other forms of aid.
[0036] In the embodiment illustrated in FIG. 1 and described
throughout much of this specification, the program aggregation
application 150 may extract information from assistance
organization systems, match assistance programs with users, and
automatically populate and submit assistance program applications
on behalf of the user.
[0037] In some embodiments of the invention, the program
aggregation application 150 may generate a communicable linkage
with one or more assistance organizations. The communicable linkage
is established over the network to allow the system to extract and
retrieve information from the assistance organization systems. In
some embodiments, the communicable linkage is used by the
application to transmit information back to the assistance
organization systems such as completed program applications. In
other embodiments, the application may use the communicable linkage
with the assistance organizations to transmit and receive
communications or other information to and from a user.
[0038] In some embodiments, the program aggregation application 150
extracts program information and requirements from the assistance
organizations using the established communicable linkage. In this
way, the application is able to extract, aggregate, and store
information related to various assistance programs offered by an
assortment of organizations and provide a centralized database to
benefit the application process of the user by creating a single,
comprehensive database in which to search for assistance programs.
In some embodiments, the application extracts information related
to the assistance programs such as assistance offered by the
program, program eligibility restrictions, enrollment applications,
application deadlines, program guidelines and the like.
[0039] In some embodiments, the program aggregation application 150
receives authorization from a user for entry of the user into the
assistance program aggregation network. In some embodiments, by
authorizing entry into the network, the user agrees to disclose
personal information and/or private account information with the
system in order to more accurately match the user with one or more
assistance programs. In some embodiments, the assistance program
aggregation network comprises the collection of the one or more
assistance programs compiled by the application in the previous
step.
[0040] In some embodiments, the program aggregation application 150
generates a user-specific profile associated with the user, wherein
after receiving authorization from the user for entry in the
assistance program network the application collects
user-identifying information associated with the user. In some
embodiments, user-identifying information comprises a name,
address, age, and the like. In some embodiments, the application
may prompt the user to provide information by transmitting a
control signal to the user device causing the user device to
display a graphical user interface which requests information and
provides fields for the user to input the requested information. In
some embodiments, the application may collect financial information
such as an income level, a history of past transactions, a credit
report and the like. In some embodiments, the application may
collect medical and/or disability information associated with the
user.
[0041] In some embodiments, the application may determine a
geographic location associated with the user. In some embodiments,
the application may prompt the user to provide an associated
geographic location. In other embodiments, the geographic location
of the user may be determined from information extracted from
personal information, accounts, records, and/or the like associated
with the user. In some embodiments, the application may retrieve
location data from a user device associated with the user that
includes a GPS.
[0042] In some embodiments, the program aggregation application 150
extracts additional user-identifying information from third party
systems. In some embodiments, the third party systems may include
financial institutions, doctors' offices, or other entities
associated with the user that possess identifying-information
requested by the application for more accurately matching the user
with assistance programs. In some embodiments, the application
generates a communicable linkage with the third party systems over
the network in order to receive requested information associated
with the user. In some embodiments, the user must authorize the
application to extract information associated with the user from
the third party systems securely.
[0043] In some embodiments, the program aggregation application 150
generates a user-specific profile associated with a user. In some
embodiments of the invention, the application compiles the
collected data and information into a user profile. In some
embodiments, the application stores the user profile in the program
aggregation system 140. In other embodiments, the application
stores the user profile in the user device 111. In some
embodiments, the user profile is stored within the user application
120 on the user device 111.
[0044] In some embodiments, the program aggregation application 150
matches the user to one or more assistance program. In some
embodiments, the application at least partially matches a user with
one or more assistance programs based on the information contained
within the user-specific profile. In some embodiments, the
application at least partially matches a user with one or more
assistance programs based on the eligibility requirements of the
program, wherein the user meets the eligibility requirements of the
program.
[0045] In some embodiments, based on matching the user to one or
more assistance programs, the application is triggered to generate
a program report and transmit the program report to the user
device. In some embodiments of the invention, the program report is
comprised of the assistance programs that have been matched to the
user by the system. In some embodiments, the application may
additionally provide a timetable for enrollment deadlines
associated with one or more matched assistance programs, wherein
one or more of the matched assistance programs is time sensitive
and/or requires additional steps for enrollment at a later
time.
[0046] In some embodiments, the program aggregation application 150
allows the user to enroll in one or more assistance programs. In
some embodiments, an application for enrolling in each of the
matched assistance programs may be transmitted to the user device
for the user to populate before being submitted by the user. In
some embodiments the system transforms the applications into a
format that is suited for the user device of the user requesting
the application.
[0047] In some embodiments, the program aggregation application 150
transmits a confirmation of program enrollment to the user.
[0048] FIG. 2 illustrates a high level process flow for generating
and building an assistance program aggregation network 200, in
accordance with one embodiment of the invention. As illustrated in
block 202, the process 200 is initiated by generating communicable
linkage with one or more assistance organizations. The communicable
linkage is established over the network to allow the system to
extract and retrieve information from the assistance organization
systems. In some embodiments, the communicable linkage is used by
the system to transmit information back to the assistance
organization systems such as completed program applications. In
other embodiments, the system may use the communicable linkage with
the assistance organizations to transmit and receive communications
or other information to and from a user.
[0049] In some embodiments, the assistance organization may be any
entity, group, association that provides assistance and/or
assistance programs to the users. The assistance and/or assistance
programs offered may provide financial assistance, medical
assistance, caregiver assistance, disability assistance, and the
like to users. In some embodiments, the assistance organization may
be a charity or foundation. In other embodiments, the assistance
organization may be a government agency. In yet other embodiments,
the organization may be a financial institution.
[0050] As illustrated in block 204 of FIG. 2, the system extracts
program information and requirements from the assistance
organizations using the established communicable linkage. In this
way, the system is able to extract, aggregate, and store
information related to various assistance programs offered by an
assortment of organizations and provide a centralized database to
benefit the application process of the user by creating a single,
comprehensive database in which to search for assistance programs.
In some embodiments, the system extracts information related to the
assistance programs such as assistance offered by the program,
program eligibility restrictions, enrollment applications,
application deadlines, program guidelines and the like.
[0051] In some embodiments of the invention, the system further
comprises a web crawler configured to extract information related
to assistance programs by scanning assistance organization websites
and automatically retrieving pertinent program information. In some
embodiments, the web crawler may convert or transform information
from an organization's web site into a format that may be stored
and searched in a centralized database in the system such as in a
table. In some embodiments the system may employ optical character
recognition to transform images of assistance organization web
sites into a text format that may be identified and processed by
the system for storing and subsequent use. In some embodiments, the
system may employ optical character recognition to scan and
transform physical documents containing assistance program
information into an electronic format that may be stored within a
database.
[0052] As illustrated in block 206 of FIG. 2, the system receives
authorization from a user for entry of the user into the assistance
program aggregation network. In some embodiments, by authorizing
entry into the network, the user agrees to disclose personal
information and/or private account information with the system in
order to more accurately match the user with one or more assistance
programs. For example, during authorization, the user may be
prompted by the system to provide authorization or access to
financial accounts or medical records associated with the user. In
some embodiments, the assistance program aggregation network
comprises the collection of the one or more assistance programs
compiled by the system in the previous step.
[0053] As illustrated in block 208, the system generates a
user-specific profile associated with the user. The process of
generating a user-specific profile 300 is further illustrated in
FIG. 3, wherein after receiving authorization from the user for
entry in the assistance program network in block 302, the system
collects user-identifying information associated with the user. In
some embodiments, user-identifying information comprises a name,
address, age, and the like.
[0054] In some embodiments, the system may prompt the user to
provide information by transmitting a control signal to the user
device causing the user device to display a graphical user
interface which requests information and provides fields for the
user to input the requested information.
[0055] In some embodiments, the assistance program aggregation
network may be maintained by an entity with which the user is
already associated allowing the system to at least partially
automatically populate the user-specific profile with
user-identifying information. For example, the aggregation network
may be maintained by a financial institution at which the user
holds an account, wherein information contained within the account
could be extracted to populate portions of the user-specific
profile. In other embodiments, the aggregation network is not
maintained by an entity associated with the user.
[0056] In some embodiments, the system may collect financial
information such as an income level, a history of past
transactions, a credit report and the like. In some embodiments,
the system may collect medical and/or disability information
associated with the user.
[0057] In some embodiments, the system may collect location data
associated with the user. In some embodiments, the system may
determine a geographic location associated with the user. In some
embodiments, the system may prompt the user to provide an
associated geographic location. In other embodiments, the
geographic location of the user may be determined from information
extracted from personal information, accounts, records, and/or the
like associated with the user. In some embodiments, the system may
retrieve location data from a user device associated with the user
that includes a GPS.
[0058] As illustrated in block 306 of FIG. 3, the system extracts
additional user-identifying information from third party systems.
In some embodiments, the third party systems may include financial
institutions, doctors' offices, or other entities associated with
the user that possess identifying-information requested by the
system for more accurately matching the user with assistance
programs. In some embodiments, the system generates a communicable
linkage with the third party systems over the network in order to
receive requested information associated with the user. In some
embodiments, the user must authorize the system to extract
information associated with the user from the third party systems
securely. In some embodiments, the third party may be an individual
or second user associated with the user such as a spouse, family
member, or the like. In some embodiments, the second user may be
jointly applying for enrollment in the assistance program with the
user.
[0059] In some embodiments, the user may specify another individual
to be associated with the user, wherein the other individual may
receive updates and be informed in the enrollment of user in the
one or more assistance programs. For example, the other individual
may be a family member, spouse, trusted individual, legal counsel,
or the like. In some embodiments, the other individual may have the
authorization of the user to be involved in the enrollment of the
user in one or more assistance programs, wherein the individual is
able to make decisions and take actions regarding the user's
enrollment in the assistance programs.
[0060] As illustrated in block 308, the system generates a
user-specific profile associated with a user. In some embodiments
of the invention, the system compiles the collected data and
information into a user profile. In some embodiments, the system
stores the user profile in the program aggregation system 140. In
other embodiments, the system stores the user profile in the user
device 111. In some embodiments, the user profile is stored within
the user application 120 on the user device 111.
[0061] Referring now back to FIG. 2, after the user profile has
been generated, the process for generating and building the
assistance program aggregation network 200 continues by next
matching the user to one or more assistance programs as illustrated
in block 210. In some embodiments, the system at least partially
matches a user with one or more assistance programs based on the
information contained within the user-specific profile. In some
embodiments, the system at least partially matches a user with one
or more assistance programs based on the eligibility requirements
of the program, wherein the user meets the eligibility requirements
of the program. For example, an assistance program may have an
eligibility requirement stipulating that the user be below a
predetermined income level in order for the user to qualify for
enrollment in the program.
[0062] In some embodiments, assistance program information may be
stored within the system wherein two or more assistance programs
are associated with one another and determined eligibility or
enrollment in a first program may prequalify the user for a second
program. In this way, matching a user with a first assistance
program may automatically trigger a match or enrollment to a second
assistance program.
[0063] In some embodiments, the user may indicate a desire to be
matched with or an intent to enroll in a specific assistance
program. In this way, the user indicates his or her intentions to
the system via the user device. Based on the user-specific profile,
the system may determine that the user is eligible for the
assistance program and match the user with the program. In another
embodiment, the system may determine that the user in ineligible
and does not match the user with the program.
[0064] As illustrated in block 212 of FIG. 2, based on matching the
user to one or more assistance programs, the system is triggered to
generate a program report and transmit the program report to the
user device. In some embodiments of the invention, the program
report is comprised of the assistance programs that have been
matched to the user by the system. In some embodiments, the system
may additionally provide a timetable for enrollment deadlines
associated with one or more matched assistance programs, wherein
one or more of the matched assistance programs is time sensitive
and/or requires additional steps for enrollment at a later
time.
[0065] As illustrated in block 214, the system allows the user to
enroll in one or more assistance programs. In some embodiments, an
application for enrolling in each of the matched assistance
programs may be transmitted to the user device for the user to
populate before being submitted by the user. In some embodiments
the system transforms the applications into a format that is suited
for the user device of the user requesting the application. For
example, the user may be applying for enrollment on a mobile phone,
however the application may be a letter-sized page designed to be
viewed on desktop computer or laptop. In this instance, the system
may transform the application to a mobile-friendly format wherein
the application may be easily viewed on the mobile phone and yet
retain all information of the original application.
[0066] In some embodiments, multiple assistance programs that have
been matched to the user may be transformed and merged by the
system into a single, customized application wherein the user is
presented with a unified set of fields that eliminates the need for
the user to input repeated information. For example, multiple
application may require the user to input his or her name, date of
birth, social security number, and/or the like. In this instance,
the system would combine the repeated fields and only present the
user with a field that is required by one or more applications one
time. In some embodiments, once the user populates the fields of
the single, customized application, the system extracts the
information input by the user to populate one or more applications
for one or more match assistance programs and submits the
application.
[0067] In some embodiments, the system may offer the user legal
counsel before submission of enrollment applications to the one or
more assistance programs. In some embodiment, the system may
establish a communicable linkage between the user and legal counsel
for the user to receive legal advice on enrollment in the programs
and ask any questions the user might have regarding enrollment in
the program.
[0068] As illustrated in block 216, transmits a confirmation of
program enrollment to the user. In some embodiments, the system
stores the enrollment confirmation and any information that may
identify the user within the assistance program such as a customer
number or the like. In this way, the system may act as a file
manager for the user, wherein the user may access the system to
view information related to the enrolled program such as
identification numbers, correspondence, documentation, and the
like.
[0069] In some embodiments, the system may continuously monitor in
real-time the status of the user within one or more assistance
programs after user enrollment, wherein the status of the user
involves the eligibility of the user for continued enrollment in
the one or more assistance programs. In some embodiments, the
system may identify life events associated with the user that may
change the status of the user's eligibility for enrollment in one
or more assistance programs such as a change in income level, a
change in marital status, having an additional child, a change of
residence, or similar events. In some embodiments, the system may
automatically identify user life events by monitoring financial
accounts and transaction history of the user. In some embodiments,
the system may identify life events from a social media account
associated with the user. In other embodiments, the system may be
notified by the user of life events associated with the user.
[0070] In some embodiments, determining a change in the eligibility
status of a user in an assistance program may trigger the system to
transmit a notification to the user to make the user aware of the
status change. In some embodiments, the system may recommend and
match additional or alternative assistance programs to the user
upon determining a change in eligibility status of the user.
[0071] In some embodiments of the invention, the system may provide
an assistance program calculator to receive hypothetical changes
from the user and calculate the financial and/or other beneficial
effects of enrolling in an assistance program before completing
enrollment. In some embodiments, the assistance program calculator
allows the user to determine a total change in assistance from
enrolling in a new program and/or ending enrollment in a program.
For example, a user may use the assistance program calculator when
considering to move to a new city and wanting to determine the
change of benefits provided by assistance programs offered in the
new city compared to those offered by the assistance program in the
current city.
[0072] Referring now to FIG. 4, which illustrates a process flow
for automatically populating and submitting program applications
400, after first generating the program report and transmitting the
program report to the user device as illustrated in block 402, the
system receives a selection from the user of one or more assistance
programs for enrollment form the user device as illustrated in
block 404. Subsequently, as illustrated in block 406, the system
receives authorization from the user to automatically populate the
assistance program applications associated with the assistance
programs selected by the user form the program report.
[0073] As illustrated in block 408, the system electronically
populates and submits the program applications associated with the
assistance programs selected by the user. In some embodiments, the
user does not select one or more assistance programs from the
program report, and instead, the system automatically populates and
submits the assistance program applications associated with the
programs for which the user was deemed eligible.
[0074] As illustrated in block 410, the system transmits
confirmation of program enrollment to the user.
[0075] In some embodiments of the invention one or more of the
systems described herein may be combined with each other, or
otherwise perform the functions of the other systems described
herein. In other embodiments of the invention one or more of the
applications described herein may be combined with each other, or
otherwise perform the functions of the other applications described
herein. Furthermore, the applications may be any type of
application, such as an application stored on a desktop, server, or
other device, a mobile application stored on a mobile device, a
cloud application, or other like application. As such, the
applications described herein, or portions of the applications
described herein may be stored and operated on any of the systems
or devices described herein. For example, a portion of one or more
applications may be stored on the user device, or may be included
as a portion of financial institution applications, such as an
online banking application, in order to achieve embodiments of the
inventions described herein.
[0076] It should be understood, that the systems and devices
described in FIG. 1, or other devices not specifically described
herein, may be configured to establish a communication link with
each other in order to accomplish the steps of the processes
described herein. The link may be an internal link within the same
entity (e.g., within the same financial institution or device
provider) or a link with the other systems of entities (e.g.,
social networking systems, third-party systems, or the like). In
some embodiments, the systems may be configured for monitoring the
applications and devices that the system(s) utilize as data
sources. The information received from monitoring may be provided
via wireless network path portions through the Internet. When the
systems or devices are not monitoring a source or are not being
monitoring, the information need not be transmitted from the source
through the Internet to the destination, although it could be. The
sources of information may be made continuously available, however,
continuously available does not necessarily mean that the sources
actually continuously generates data, but that a source is
continuously available to generate and send data real-time (e.g.,
instantaneously and/or within a few seconds, or the like) of
receiving a request for it. In any case, the sources may be
continuously available to receive and/or generate information, in
some cases in digitized data in Internet Protocol (IP) packet
format. In response to continuously monitoring the real-time data
feeds from the various systems or devices, the system may be
configured to provide target information to the user and/or allow
the user to make changes to or control the applications and/or
devices.
[0077] Moreover, it should be understood that the process flows
described herein include transforming the information sent and/or
received from the applications of the different systems (e.g.,
internally or externally) and/or the devices from one or more data
formats into a data format associated with an application for
display to the user on the user device. There are many ways in
which information is converted within the system environment. This
may be seamless, as in the case of upgrading to a newer version of
a computer program. Alternatively, the conversion may require
processing by the use of a special conversion program, or it may
involve a complex process of going through intermediary stages, or
involving complex "exporting" and "importing" procedures, which may
converting to and from a tab-delimited or comma-separated text
file. In some cases, a program may recognize several data file
formats at the data input stage and then is also capable of storing
the output data in a number of different formats. Such a program
may be used to convert a file format. If the source format or
target format is not recognized, then at times a third program may
be available which permits the conversion to an intermediate
format, which can then be reformatted.
[0078] As will be appreciated by one of skill in the art, the
present invention may be embodied as a method (including, for
example, a computer-implemented process, a business process, and/or
any other process), apparatus (including, for example, a system,
machine, device, computer program product, and/or the like), or a
combination of the foregoing. Accordingly, embodiments of the
present invention may take the form of an entirely hardware
embodiment, an entirely software embodiment (including firmware,
resident software, micro-code, etc.), or an embodiment combining
software and hardware aspects that may generally be referred to
herein as a "system." Furthermore, embodiments of the present
invention may take the form of a computer program product on a
computer-readable medium having computer-executable program code
embodied in the medium.
[0079] Any suitable transitory or non-transitory computer readable
medium may be utilized. The computer readable medium may be, for
example but not limited to, an electronic, magnetic, optical,
electromagnetic, infrared, or semiconductor system, apparatus, or
device. More specific examples of the computer readable medium
include, but are not limited to, the following: an electrical
connection having one or more wires; a tangible storage medium such
as a portable computer diskette, a hard disk, a random access
memory (RAM), a read-only memory (ROM), an erasable programmable
read-only memory (EPROM or Flash memory), a compact disc read-only
memory (CD-ROM), or other optical or magnetic storage device.
[0080] In the context of this document, a computer readable medium
may be any medium that can contain, store, communicate, or
transport the program for use by or in connection with the
instruction execution system, apparatus, or device. The computer
usable program code may be transmitted using any appropriate
medium, including but not limited to the Internet, wireline,
optical fiber cable, radio frequency (RF) signals, or other
mediums.
[0081] Computer-executable program code for carrying out operations
of embodiments of the present invention may be written in an object
oriented, scripted or unscripted programming language such as Java,
Perl, Smalltalk, C++, or the like. However, the computer program
code for carrying out operations of embodiments of the present
invention may also be written in conventional procedural
programming languages, such as the "C" programming language or
similar programming languages.
[0082] Embodiments of the present invention are described above
with reference to flowchart illustrations and/or block diagrams of
methods, apparatus (systems), and computer program products. It
will be understood that each block of the flowchart illustrations
and/or block diagrams, and/or combinations of blocks in the
flowchart illustrations and/or block diagrams, can be implemented
by computer-executable program code portions. These
computer-executable program code portions may be provided to a
processor of a general purpose computer, special purpose computer,
or other programmable data processing apparatus to produce a
particular machine, such that the code portions, which execute via
the processor of the computer or other programmable data processing
apparatus, create mechanisms for implementing the functions/acts
specified in the flowchart and/or block diagram block or
blocks.
[0083] These computer-executable program code portions may also be
stored in a computer-readable memory that can direct a computer or
other programmable data processing apparatus to function in a
particular manner, such that the code portions stored in the
computer readable memory produce an article of manufacture
including instruction mechanisms which implement the function/act
specified in the flowchart and/or block diagram block(s).
[0084] The computer-executable program code may also be loaded onto
a computer or other programmable data processing apparatus to cause
a series of operational steps to be performed on the computer or
other programmable apparatus to produce a computer-implemented
process such that the code portions which execute on the computer
or other programmable apparatus provide steps for implementing the
functions/acts specified in the flowchart and/or block diagram
block(s). Alternatively, computer program implemented steps or acts
may be combined with operator or human implemented steps or acts in
order to carry out an embodiment of the invention.
[0085] Embodiments of the present invention are described above
with reference to flowcharts and/or block diagrams. It will be
understood that steps of the processes described herein may be
performed in orders different than those illustrated in the
flowcharts. In other words, the processes represented by the blocks
of a flowchart may, in some embodiments, be in performed in an
order other that the order illustrated, may be combined or divided,
or may be performed simultaneously. It will also be understood that
the blocks of the block diagrams illustrated, in some embodiments,
merely conceptual delineations between systems and one or more of
the systems illustrated by a block in the block diagrams may be
combined or share hardware and/or software with another one or more
of the systems illustrated by a block in the block diagrams.
Likewise, a device, system, apparatus, and/or the like may be made
up of one or more devices, systems, apparatuses, and/or the like.
For example, where a processor is illustrated or described herein,
the processor may be made up of a plurality of microprocessors or
other processing devices which may or may not be coupled to one
another. Likewise, where a memory is illustrated or described
herein, the memory may be made up of a plurality of memory devices
which may or may not be coupled to one another.
[0086] While certain exemplary embodiments have been described and
shown in the accompanying drawings, it is to be understood that
such embodiments are merely illustrative of, and not restrictive
on, the broad invention, and that this invention not be limited to
the specific constructions and arrangements shown and described,
since various other changes, combinations, omissions, modifications
and substitutions, in addition to those set forth in the above
paragraphs, are possible. Those skilled in the art will appreciate
that various adaptations and modifications of the just described
embodiments can be configured without departing from the scope and
spirit of the invention. Therefore, it is to be understood that,
within the scope of the appended claims, the invention may be
practiced other than as specifically described herein.
INCORPORATION BY REFERENCE
[0087] To supplement the present disclosure, this application
further incorporates entirely by reference the following commonly
assigned patent applications:
TABLE-US-00001 U.S. patent application Docket Number Ser. No. Title
Filed On 7299US1.014033.2856 To be assigned SYSTEM FOR TRIGGERING
OF Concurrently LIVING OPTION RESOURCE herewith ALLOCATION
7300US1.014033.2849 To be assigned GEOGRAPHIC SELECTION
Concurrently SYSTEM BASED ON RESOURCE herewith ALLOCATION AND
DISTRIBUTION 7301US1.014033.2857 To be assigned SYSTEM FOR A
GEOGRAPHIC Concurrently LOCATION BASED SHARING herewith REQUEST
NETWORK 7302US1.014033.2858 To be assigned WEARABLE DEVICE FOR
REAL- Concurrently TIME MONITORING OF herewith PARAMETERS AND
TRIGGERING ACTIONS
* * * * *