Zhakov; Vyacheslav

Patent Applications and Registrations

Patent applications and USPTO patent grants for Zhakov; Vyacheslav.The latest application filed is for "graphical user interface for configuring contact center routing strategies".

Company Profile

5.28.37

Zhakov; Vyacheslav - Burlingame CA
Zhakov; Vyacheslav - El Sobrante CA

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Dynamic recommendation of routing rules for contact center use Grant 10,582,054 - Zhakov	2020-03-03
System and method for managing interaction flow for contact centers Grant 10,484,539 - Kumar , et al. Nov	2019-11-19
Service control point functionality implemented at communication endpoints Grant 10,462,304 - Zhakov Oc	2019-10-29
Customer-centric network-based conferencing Grant 10,250,753 - Ristock , et al.	2019-04-02
Graphical user interface for configuring contact center routing strategies Grant 10,194,028 - Vymenets , et al. Ja	2019-01-29
System and method for transferee controlled protocol transfers Grant 10,129,406 - Ristock , et al. November 13, 2	2018-11-13
Graphical User Interface For Configuring Contact Center Routing Strategies App 20180205825 - Vymenets; Leonid ; et al.	2018-07-19
Universal connection station Grant 9,992,645 - Zhakov June 5, 2	2018-06-05
Service Control Point Functionality Implemented At Communication Endpoints App 20180115649 - Zhakov; Vyacheslav	2018-04-26
System And Method For Transferee Controlled Protocol Transfers App 20180097941 - Ristock; Herbert W.A. ; et al.	2018-04-05
Graphical user interface for configuring contact center routing strategies Grant 9,912,812 - Vymenets , et al. March 6, 2	2018-03-06
Graphical user interface with contact center performance visualizer Grant 9,912,813 - Vymenets , et al. March 6, 2	2018-03-06
Service control point functionality implemented at communication endpoints Grant 9,854,103 - Zhakov December 26, 2	2017-12-26
System and method for transferee controlled protocol transfers Grant 9,832,319 - Ristock , et al. November 28, 2	2017-11-28
Optimized routing of interactions to contact center agents based on forecast agent availability and customer patience Grant 9,723,151 - McGann , et al. August 1, 2	2017-08-01
System and method for generating a network of contact center agents and customers for optimized routing of interactions Grant 9,716,792 - McGann , et al. July 25, 2	2017-07-25
Dynamic recommendation of routing rules for contact center use Grant 9,674,356 - Zhakov June 6, 2	2017-06-06
Optimized routing of interactions to contact center agents based on machine learning Grant 9,635,181 - McGann , et al. April 25, 2	2017-04-25
Optimized Routing Of Interactions To Contact Center Agents Based On Machine Learning App 20170111509 - McGann; Conor ; et al.	2017-04-20
Optimized Routing Of Interactions To Contact Center Agents Based On Agent Preferences App 20170111503 - McGann; Conor ; et al.	2017-04-20
System And Method For Generating A Network Of Contact Center Agents And Customers For Optimized Routing Of Interactions App 20170111505 - McGann; Conor ; et al.	2017-04-20
Optimized Routing Of Interactions To Contact Center Agents Based On Forecast Agent Availability And Customer Patience App 20170111507 - McGann; Conor ; et al.	2017-04-20
Graphical user interface for monitoring and visualizing contact center routing strategies Grant 9,628,623 - Vymenets , et al. April 18, 2	2017-04-18
Proxy media service for digital telephony Grant 9,549,078 - Zhakov , et al. January 17, 2	2017-01-17
Flow designer for contact centers Grant 9,392,112 - Vymenets , et al. July 12, 2	2016-07-12
Learning Based on Simulations of Interactions of a Customer Contact Center App 20160189558 - McGann; Conor ; et al.	2016-06-30
System and method for monitoring health of deployment states for a contact center Grant 9,325,844 - Ristock , et al. April 26, 2	2016-04-26
System and Method for Addressing Communication Issues for Contact Center Service Quality App 20160036972 - Ristock; Herbert Willi Artur ; et al.	2016-02-04
System and Method for Addressing Hard-To-Understand for Contact Center Service Quality App 20160036980 - Ristock; Herbert Willi Artur ; et al.	2016-02-04
System And Method For Transferee Controlled Protocol Transfers App 20150365532 - Ristock; Herbert W.A. ; et al.	2015-12-17
System And Method For Executing Interaction Flow For Contact Centers App 20150350436 - Vymenets; Leonid ; et al.	2015-12-03
System And Method For Managing Interaction Flow For Contact Centers App 20150350443 - Kumar; Praphul ; et al.	2015-12-03
Flow Designer For Contact Centers App 20150350437 - Vymenets; Leonid ; et al.	2015-12-03
Conversation Assistant App 20150256677 - Konig; Yochai ; et al.	2015-09-10
Vendor Relationship Management For Contact Centers App 20150254679 - te Booij; Merijn ; et al.	2015-09-10
System And Method For Monitoring Health Of Deployment States For A Contact Center App 20150117629 - Ristock; Herbert Willi Artur ; et al.	2015-04-30
Customer-centric Network-based Conferencing App 20150092616 - Ristock; Herbert Willi Artur ; et al.	2015-04-02
Proxy Media Service For Digital Telephony App 20150092571 - Zhakov; Vyacheslav ; et al.	2015-04-02
System and method for monitoring health of deployment states for a contact center Grant 8,989,367 - Ristock , et al. March 24, 2	2015-03-24
Proxy media service for digital telephony Grant 8,982,735 - Zhakov , et al. March 17, 2	2015-03-17
Customer-centric network-based conferencing Grant 8,934,612 - Ristock , et al. January 13, 2	2015-01-13
Service Control Point Funtionality Implemented At Communication Endpoints App 20140376413 - Zhakov; Vyacheslav	2014-12-25
Service control point functionality implemented at communication endpoints Grant 8,879,708 - Zhakov November 4, 2	2014-11-04
Graphical User Interface For Monitoring And Visualizing Contact Center Routing Strategies App 20140233719 - Vymenets; Leonid ; et al.	2014-08-21
Graphical User Interface With Contact Center Performance Visualizer App 20140211933 - Vymenets; Leonid ; et al.	2014-07-31
Graphical User Interface For Configuring Contact Center Routing Strategies App 20140177819 - Vymenets; Leonid ; et al.	2014-06-26
Ubiquitous Dashboard For Contact Center Monitoring App 20140181676 - Samborskyy; Dmytro ; et al.	2014-06-26
System And Method For Montioring Health Of Deployment States For A Contact Center App 20140086401 - Ristock; Herbert Willi Artur ; et al.	2014-03-27
System And Method For Providing Dynamic Elasticity Of Contact Center Resources App 20140079207 - Zhakov; Vyacheslav ; et al.	2014-03-20
Customer-Centric Network-Based Conferencing App 20130329865 - Ristock; Herbert Willi Artur ; et al.	2013-12-12
Service control point funtionality implemented at communication endpoints App 20130188785 - Zhakov; Vyacheslav	2013-07-25
Universal Connection Station App 20130077537 - Zhakov; Vyacheslav	2013-03-28
Proxy Media Service for Digital Telephony App 20110206037 - Zhakov; Vyacheslav ; et al.	2011-08-25
Integrating SIP Control Messaging into Existing Communication Center Routing Infrastructure App 20080062974 - Kikinis; Dan ; et al.	2008-03-13
Methods and Apparatus for Accomplishing Call-State Synchronization and Event Notification between Multiple Private Branch Exchanges Involved in a Multiparty Call App 20080049735 - Kikinis; Dan ; et al.	2008-02-28
Integrating SIP Control Messaging into Existing Communication Center Routing Infrastructure App 20070121601 - Kikinis; Dan ; et al.	2007-05-31
Methods and apparatus for accomplishing call-state synchronization and event notification between multiple private branch exchanges involved in a multiparty call Grant 7,133,518 - Zhakov , et al. November 7, 2	2006-11-07
Methods and apparatus for accomplishing call-state synchronization and event notification between multiple private branch exchanges involved in a multiparty call App 20060018453 - Zhakov; Vyacheslav ; et al.	2006-01-26

uspto.report is an independent third-party trademark research tool that is not affiliated, endorsed, or sponsored by the United States Patent and Trademark Office (USPTO) or any other governmental organization. The information provided by uspto.report is based on publicly available data at the time of writing and is intended for informational purposes only.

While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, reliability, or suitability of the information displayed on this site. The use of this site is at your own risk. Any reliance you place on such information is therefore strictly at your own risk.

All official trademark data, including owner information, should be verified by visiting the official USPTO website at www.uspto.gov. This site is not intended to replace professional legal advice and should not be used as a substitute for consulting with a legal professional who is knowledgeable about trademark law.