| Patent | Date |
|---|
Interactive Contact Center Menu Traversal Via Text Stream Interaction
App 20220217221 - Yoakum; John H. ; et al. | 2022-07-07 |
Interactive contact center menu traversal via text stream interaction
Grant 11,310,337 - Yoakum , et al. April 19, 2 | 2022-04-19 |
System and method for guiding agents in an enterprise over aggregated interactions
Grant 11,283,924 - O'Connor , et al. March 22, 2 | 2022-03-22 |
Network-connected Access Point With Environmental Sensor, And Related Components, Systems, And Methods
App 20210344738 - Petrie; Clark D. ; et al. | 2021-11-04 |
Network-connected access point with environmental sensor, and related components, systems, and methods
Grant 11,095,704 - Petrie , et al. August 17, 2 | 2021-08-17 |
Matching deployable resources with available tasks based on personal information obtained from wearable devices
Grant 11,068,810 - Yoakum , et al. July 20, 2 | 2021-07-20 |
Controlling access to traversal using relays around network address translation (TURN) servers using trusted single-use credentials
Grant 11,012,437 - Yoakum , et al. May 18, 2 | 2021-05-18 |
Systems and methods for providing automated progress updates in a contact center
Grant 10,862,929 - O'Connor , et al. December 8, 2 | 2020-12-08 |
Optimal resource and channel selection
Grant 10,785,371 - McCormack , et al. Sept | 2020-09-22 |
Contact center interactive text stream wait treatments
Grant 10,645,218 - Yoakum , et al. | 2020-05-05 |
Authorizing deployable resources based on personal information obtained from wearable devices
Grant 10,637,860 - Silverman , et al. | 2020-04-28 |
Eye control of a text stream
Grant 10,606,920 - Yoakum | 2020-03-31 |
Providing web real-time communications (WebRTC) media services via WebRTC-enabled media servers, and related methods, systems, and computer-readable media
Grant 10,581,927 - Ezell , et al. | 2020-03-03 |
Systems And Methods For Providing Automated Progress Updates In A Contact Center
App 20200045092 - O'Connor; Neil ; et al. | 2020-02-06 |
Unified Control Of Employee Access To Employer Communications Systems During Periods Of Employee Furlough
App 20200034794 - Yoakum; John H. | 2020-01-30 |
Systems and methods for providing automated progress updates in a contact center
Grant 10,516,706 - O'Connor , et al. Dec | 2019-12-24 |
Independent parallel interaction space instantiation
Grant 10,491,579 - Yoakum Nov | 2019-11-26 |
Contact center administration via text stream interaction
Grant 10,477,019 - Yoakum , et al. Nov | 2019-11-12 |
Temporary access of a user profile
Grant 10,462,151 - McCormack , et al. Oc | 2019-10-29 |
Microphone Monitoring And Analytics
App 20190141185 - Hodson; Jeffrey D. ; et al. | 2019-05-09 |
Providing origin insight for web applications via session traversal utilities for network address translation (STUN) messages, and related methods, systems, and computer-readable media
Grant 10,263,952 - Yoakum , et al. | 2019-04-16 |
Positional controlled muting
Grant 10,250,848 - Yoakum | 2019-04-02 |
System and method for multimodal interaction aids
Grant 10,237,082 - Seligmann , et al. | 2019-03-19 |
Providing network management based on monitoring quality of service (QOS) characteristics of web real-time communications (WEBRTC) interactive flows, and related methods, systems, and computer-readable media
Grant 10,225,212 - Waxman , et al. | 2019-03-05 |
Microphone monitoring and analytics
Grant 10,218,841 - Hodson , et al. Feb | 2019-02-26 |
Systems And Methods For Providing Automated Progress Updates In A Contact Center
App 20190058744 - O'Connor; Neil ; et al. | 2019-02-21 |
Bandwidth-efficient archiving of real-time interactive flows, and related methods, systems, and computer-readable media
Grant 10,205,624 - Yoakum Feb | 2019-02-12 |
Controlling Access To Traversal Using Relays Around Network Address Translation (turn) Servers Using Trusted Single-use Credentials
App 20190044937 - Yoakum; John H. ; et al. | 2019-02-07 |
Intelligent notification of requests for real-time online interaction via real-time communications and/or markup protocols, and related methods, systems, and computer-readable media
Grant 10,164,929 - Yoakum Dec | 2018-12-25 |
Covert transmission of an assistance request message from a wearable device
Grant 10,154,391 - Yoakum , et al. Dec | 2018-12-11 |
Controlling access to traversal using relays around network address translation (TURN) servers using trusted single-use credentials
Grant 10,129,243 - Yoakum , et al. November 13, 2 | 2018-11-13 |
Virtual water cooler discussion sessions
Grant 10,129,040 - Hodson , et al. November 13, 2 | 2018-11-13 |
Emergency Request Prior Insight Delivery
App 20180324294 - Yoakum; John H. ; et al. | 2018-11-08 |
Emergency request prior insight delivery
Grant 10,033,862 - Yoakum , et al. July 24, 2 | 2018-07-24 |
Method and system for delivering messages
Grant 9,955,014 - Yoakum April 24, 2 | 2018-04-24 |
Integrating business performance activity with personal performance activity on a wearable device
Grant 9,912,814 - Yoakum , et al. March 6, 2 | 2018-03-06 |
Enhancing media characteristics during web real-time communications (WebRTC) interactive sessions by using session initiation protocol (SIP) endpoints, and related methods, systems, and computer-readable media
Grant 9,912,705 - Ezell , et al. March 6, 2 | 2018-03-06 |
System and method for guiding agents in an enterprise
Grant 9,883,032 - O'Connor , et al. January 30, 2 | 2018-01-30 |
Independent Parallel Interaction Space Instantiation
App 20170351402 - Yoakum; John H. | 2017-12-07 |
Positional Controlled Muting
App 20170353694 - Yoakum; John H. | 2017-12-07 |
Queue Organized Interactive Participation
App 20170353508 - Yoakum; John H. | 2017-12-07 |
Create Private Interaction Workspace
App 20170351476 - Yoakum; John H. | 2017-12-07 |
Positional sensitive interaction functionality
Grant 9,794,514 - Yoakum October 17, 2 | 2017-10-17 |
Application of enterprise policies to web real-time communications (WebRTC) interactive sessions using an enterprise session initiation protocol (SIP) engine, and related methods, systems, and computer-readable media
Grant 9,749,363 - Balasaygun , et al. August 29, 2 | 2017-08-29 |
Method and system for controlling audio signals in multiple concurrent conference calls
Grant 9,736,312 - Yoakum August 15, 2 | 2017-08-15 |
Method and apparatus for providing priority indicia associated with a plurality of messages
Grant 9,729,694 - Yoakum August 8, 2 | 2017-08-08 |
Instant text message conductor
Grant 9,699,121 - Yoakum , et al. July 4, 2 | 2017-07-04 |
Selecting Deployable Resources Based On Personal Information Obtained From Wearable Devices
App 20170178051 - Silverman; Jonathan ; et al. | 2017-06-22 |
Optimal Resource And Channel Selection
App 20170180554 - McCORMACK; Tony ; et al. | 2017-06-22 |
Authorizing Deployable Resources Based On Personal Information Obtained From Wearable Devices
App 20170180371 - Silverman; Jonathan ; et al. | 2017-06-22 |
Matching Deployable Resources With Available Tasks Based On Personal Information Obtained From Wearable Devices
App 20170178040 - Yoakum; John H. ; et al. | 2017-06-22 |
Temporary Access Of A User Profile
App 20170142128 - McCORMACK; Tony ; et al. | 2017-05-18 |
Acquiring and correlating web real-time communications (WEBRTC) interactive flow characteristics, and related methods, systems, and computer-readable media
Grant 9,614,890 - Waxman , et al. April 4, 2 | 2017-04-04 |
Methods and systems for selectively sharing content
Grant 9,602,670 - Balasaygun , et al. March 21, 2 | 2017-03-21 |
Methods, apparatuses, and computer-readable media for initiating an application for participants of a conference
Grant 9,584,558 - Yoakum , et al. February 28, 2 | 2017-02-28 |
Network-connected Semi-fixed Location Telephone With Environmental Sensor, And Related Components, Systems, And Methods
App 20170034651 - Yoakum; John H. ; et al. | 2017-02-02 |
Covert Transmission Of An Assistance Request Message From A Wearable Device
App 20170034680 - Yoakum; John H. ; et al. | 2017-02-02 |
Network-connected Access Point With Environmental Sensor, And Related Components, Systems, And Methods
App 20170034872 - Petrie; Clark D. ; et al. | 2017-02-02 |
Device, System, and Method for Automated Vehicle Guidance System
App 20170024671 - McCORMACK; Tony ; et al. | 2017-01-26 |
Virtual Water Cooler Discussion Sessions
App 20170026191 - Hodson; Jeffrey D. ; et al. | 2017-01-26 |
Microphone Monitoring And Analytics
App 20170006158 - Hodson; Jeffrey D. ; et al. | 2017-01-05 |
Integrating Business Performance Activity With Personal Performance Activity On A Wearable Device
App 20160381221 - Yoakum; John H. ; et al. | 2016-12-29 |
Back-to-back virtual web real-time communications (WebRTC) agents, and related methods, systems, and computer-readable media
Grant 9,525,718 - Johnston , et al. December 20, 2 | 2016-12-20 |
Business Metric Illumination Control
App 20160364672 - McCormack; Tony ; et al. | 2016-12-15 |
Presentation Of Business And Personal Performance Quantifiers Of A User
App 20160358114 - Yoakum; John H. ; et al. | 2016-12-08 |
Network-connected lighting structure with climate sensor, and related components, systems, and methods
Grant 9,497,830 - Yoakum , et al. November 15, 2 | 2016-11-15 |
Instant Text Message Conductor
App 20160323210 - Yoakum; John H. ; et al. | 2016-11-03 |
Activity-aware intelligent alerting and delivery of electronic short messages, and related methods, apparatuses, and computer-readable media
Grant 9,485,632 - Yoakum November 1, 2 | 2016-11-01 |
Methods, apparatuses, and systems for generating an action item in response to a detected audio trigger during a conversation
Grant 9,432,517 - Youel , et al. August 30, 2 | 2016-08-30 |
Providing mobile device location as a proxy location for an access point in response to mobile device association with the access point, and related methods, devices, and systems
Grant 9,398,403 - Yoakum July 19, 2 | 2016-07-19 |
Interactive Contact Center Menu Traversal Via Text Stream Interaction
App 20160191655 - Yoakum; John H. ; et al. | 2016-06-30 |
Contact Center Administration Via Text Stream Interaction
App 20160182718 - Yoakum; John H. ; et al. | 2016-06-23 |
Distributed application of enterprise policies to Web Real-Time Communications (WebRTC) interactive sessions, and related methods, systems, and computer-readable media
Grant 9,363,133 - Yoakum , et al. June 7, 2 | 2016-06-07 |
Enhancing privacy by obscuring traversal using relays around network address translator (TURN) connections, and related methods, systems, and computer-readable media
Grant 9,356,915 - Johnston , et al. May 31, 2 | 2016-05-31 |
Contact Center Interactive Text Stream Wait Treatments
App 20160127544 - Yoakum; John H. ; et al. | 2016-05-05 |
System and method for establishing a relationship based on a prior association
Grant 9,324,057 - Krishnaswamy , et al. April 26, 2 | 2016-04-26 |
Managing identity provider (IdP) identifiers for web real-time communications (WebRTC) interactive flows, and related methods, systems, and computer-readable media
Grant 9,294,458 - Singh , et al. March 22, 2 | 2016-03-22 |
System And Method For Guiding Agents In An Enterprise Over Aggregated Interactions
App 20160080570 - O'Connor; Neil ; et al. | 2016-03-17 |
Eye Control Of A Text Stream
App 20160062953 - Yoakum; John H. | 2016-03-03 |
Methods, systems, and computer-readable media for self-maintaining interactive communications privileges governing interactive communications with entities outside a domain
Grant 9,264,534 - Yoakum , et al. February 16, 2 | 2016-02-16 |
System And Method For Guiding Agents In An Enterprise
App 20160036975 - O'Connor; Neil ; et al. | 2016-02-04 |
ENHANCING MEDIA CHARACTERISTICS DURING WEB REAL-TIME COMMUNICATIONS (WebRTC) INTERACTIVE SESSIONS BY USING SESSION INITIATION PROTOCOL (SIP) ENDPOINTS, AND RELATED METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA
App 20150373057 - Ezell; Joel ; et al. | 2015-12-24 |
Methods, systems, and computer-readable media for self-learning interactive communications privileges for governing interactive communications with entities outside a domain
Grant 9,185,169 - Yoakum , et al. November 10, 2 | 2015-11-10 |
APPLICATION OF ENTERPRISE POLICIES TO WEB REAL-TIME COMMUNICATIONS (WebRTC) INTERACTIVE SESSIONS USING AN ENTERPRISE SESSION INITIATION PROTOCOL (SIP) ENGINE, AND RELATED METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA
App 20150304359 - Balasaygun; Mehmet ; et al. | 2015-10-22 |
PROVIDING WEB REAL-TIME COMMUNICATIONS (WebRTC) MEDIA SERVICES VIA WebRTC-ENABLED MEDIA SERVERS, AND RELATED METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA
App 20150304379 - Ezell; Joel ; et al. | 2015-10-22 |
System and method for coordinated call-back revocation
Grant 9,167,085 - Waxman , et al. October 20, 2 | 2015-10-20 |
Verifying privacy of web real-time communications (WebRTC) media channels via corresponding WebRTC data channels, and related methods, systems, and computer-readable media
Grant 9,112,840 - Johnston , et al. August 18, 2 | 2015-08-18 |
Enhancing Privacy By Obscuring Traversal Using Relays Around Network Address Translator (turn) Connections, And Related Methods, Systems, And Computer-readable Media
App 20150215290 - Johnston; Alan B. ; et al. | 2015-07-30 |
System and method for facilitating communications based on trusted relationships
Grant 9,094,376 - Krishnaswamy , et al. July 28, 2 | 2015-07-28 |
Controlling Access To Traversal Using Relays Around Network Address Translation (turn) Servers Using Trusted Single-use Credentials
App 20150188902 - Yoakum; John H. ; et al. | 2015-07-02 |
Scalable web real-time communications (WebRTC) media engines, and related methods, systems, and computer-readable media
Grant 9,065,969 - Johnston , et al. June 23, 2 | 2015-06-23 |
PROVIDING INTELLIGENT MANAGEMENT FOR WEB REAL-TIME COMMUNICATIONS (WebRTC) INTERACTIVE FLOWS, AND RELATED METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA
App 20150121250 - Waxman; Harvey S. ; et al. | 2015-04-30 |
Sequential Segregated Synchronized Transcription And Textual Interaction Spatial Orientation With Talk-over
App 20150120825 - Waxman; Harvey ; et al. | 2015-04-30 |
Unified Control Of Employee Access To Employer Communications Systems During Periods Of Employee Furlough
App 20150120591 - Yoakum; John H. | 2015-04-30 |
Providing Origin Insight For Web Applications Via Session Traversal Utilities For Network Address Translation (stun) Messages, And Related Methods, Systems, And Computer-readable Media
App 20150120879 - Yoakum; John H. ; et al. | 2015-04-30 |
System And Method For Coordinated Call-back Revocation
App 20150092934 - Waxman; Harvey ; et al. | 2015-04-02 |
Providing Network Management Based On Monitoring Quality Of Service (qos) Characteristics Of Web Real-time Communications (webrtc) Interactive Flows, And Related Methods, Systems, And Computer-readable Media
App 20150089046 - Waxman; Harvey S. ; et al. | 2015-03-26 |
Methods, systems, and computer-readable media for exception handling of interactive communications privileges governing interactive communications with entities outside a domain
Grant 8,966,589 - Yoakum February 24, 2 | 2015-02-24 |
Method and apparatus for delegating a message
Grant 8,954,517 - Yoakum , et al. February 10, 2 | 2015-02-10 |
Remotely Controlling Web Real-time Communications (webrtc) Client Functionality Via Webrtc Data Channels, And Related Methods, Systems, And Computer-readable Media
App 20150039760 - Yoakum; John H. | 2015-02-05 |
Emergency Request Prior Insight Delivery
App 20150038102 - Yoakum; John H. ; et al. | 2015-02-05 |
Acquiring And Correlating Web Real-time Communications (webrtc) Interactive Flow Characteristics, And Related Methods, Systems, And Computer-readable Media
App 20150039687 - Waxman; Harvey ; et al. | 2015-02-05 |
Telephone To Computational Device Association
App 20150023482 - Yoakum; John H. ; et al. | 2015-01-22 |
Verifying Privacy Of Web Real-time Communications (webrtc) Media Channels Via Corresponding Webrtc Data Channels, And Related Methods, Systems, And Computer-readable Media
App 20150026473 - Johnston; Alan B. ; et al. | 2015-01-22 |
Back-to-back Virtual Web Real-time Communications (webrtc) Agents, And Related Methods, Systems, And Computer-readable Media
App 20150006611 - Johnston; Alan B. ; et al. | 2015-01-01 |
Scalable Web Real-time Communications (webrtc) Media Engines, And Related Methods, Systems, And Computer-readable Media
App 20150002619 - Johnston; Alan B. ; et al. | 2015-01-01 |
Virtual Web Real-time Communications (webrtc) Gateways, And Related Methods, Systems, And Computer-readable Media
App 20150006610 - Johnston; Alan B. ; et al. | 2015-01-01 |
Application-to-repository Data Mapping In Data Repositories, And Related Methods, Systems, And Computer-readable Media
App 20140379634 - Yoakum; John H. ; et al. | 2014-12-25 |
Bandwidth-efficient Archiving Of Real-time Interactive Flows, And Related Methods, Systems, And Computer-readable Media
App 20140365676 - Yoakum; John H. | 2014-12-11 |
Method and system for generating a collaboration timeline illustrating application artifacts in context
Grant 8,868,657 - Yoakum , et al. October 21, 2 | 2014-10-21 |
Telephone to computational device association
Grant 8,861,696 - Yoakum , et al. October 14, 2 | 2014-10-14 |
Compensating For User Sensory Impairment In Web Real-time Communications (webrtc) Interactive Sessions, And Related Methods, Systems, And Computer-readable Media
App 20140282054 - Yoakum; John H. | 2014-09-18 |
MANAGING IDENTITY PROVIDER (IdP) IDENTIFIERS FOR WEB REAL-TIME COMMUNICATIONS (WebRTC) INTERACTIVE FLOWS, AND RELATED METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA
App 20140282903 - Singh; Kundan ; et al. | 2014-09-18 |
Methods, Apparatuses, And Systems For Generating An Action Item In Response To A Detected Audio Trigger During A Conversation
App 20140219434 - Youel; Ted ; et al. | 2014-08-07 |
Insight distribution
Grant 8,799,983 - Yoakum August 5, 2 | 2014-08-05 |
Enterprise license registrar anchor point
Grant 8,789,209 - Yoakum , et al. July 22, 2 | 2014-07-22 |
Selective Processing Of Damaged Packets
App 20140198632 - Yoakum; John H. ; et al. | 2014-07-17 |
Using interactive communication session cookies in web sessions
Grant 8,756,326 - Elberse , et al. June 17, 2 | 2014-06-17 |
Activity-aware Intelligent Alerting And Delivery Of Electronic Short Messages, And Related Methods, Apparatuses, And Computer-readable Media
App 20140141818 - Yoakum; John H. | 2014-05-22 |
Selective processing of damaged packets
Grant 8,717,868 - Yoakum , et al. May 6, 2 | 2014-05-06 |
System and Method for Facilitating Communications Based on Trusted Relationships
App 20140122880 - Krishnaswamy; Venkatesh ; et al. | 2014-05-01 |
Telephony Usage Derived Presence Information
App 20140112336 - Yoakum; John H. ; et al. | 2014-04-24 |
Intelligent Notification Of Requests For Real-time Online Interaction Via Real-time Communications And/or Markup Protocols, And Related Methods, Systems, And Computer-readable Media
App 20140095633 - Yoakum; John H. | 2014-04-03 |
Distributed Application Of Enterprise Policies To Web Real-time Communications (webrtc) Interactive Sessions, And Related Methods, Systems, And Computer-readable Media
App 20140095724 - Yoakum; John H. ; et al. | 2014-04-03 |
System And Method For Multimodal Interaction Aids
App 20140067936 - SELIGMANN; Doree Duncan ; et al. | 2014-03-06 |
Telephony usage derived presence information
Grant 8,644,475 - Yoakum , et al. February 4, 2 | 2014-02-04 |
Providing Mobile Device Location As A Proxy Location For An Access Point In Response To Mobile Device Association With The Access Point, And Related Methods, Devices, And Systems
App 20140018110 - Yoakum; John H. | 2014-01-16 |
System and method for facilitating communications based on trusted relationships
Grant 8,627,076 - Krishnaswamy , et al. January 7, 2 | 2014-01-07 |
Method and system for replaying a portion of a multi-party audio interaction
Grant 8,547,880 - Yoakum , et al. October 1, 2 | 2013-10-01 |
Providing Additional Information With Session Requests
App 20130246636 - Yoakum; John H. ; et al. | 2013-09-19 |
Enterprise License Registrar Anchor Point
App 20130239232 - Yoakum; John H. ; et al. | 2013-09-12 |
Identity assertion
Grant 8,479,272 - Yoakum July 2, 2 | 2013-07-02 |
Methods, Apparatuses, And Computer-readable Media For Providing Availability Metaphor(s) Representing Communications Availability In An Interactive Map
App 20130145293 - Yoakum; John H. ; et al. | 2013-06-06 |
Providing additional information with session requests
Grant 8,442,227 - Yoakum , et al. May 14, 2 | 2013-05-14 |
Methods, Systems, And Computer-readable Media For Self-maintaining Interactive Communications Privileges Governing Interactive Communications With Entities Outside A Domain
App 20130097292 - Yoakum; John H. ; et al. | 2013-04-18 |
System And Method For Facilitating Communications Based On Trusted Relationships
App 20130086380 - KRISHNASWAMY; Venkatesh ; et al. | 2013-04-04 |
Methods, Apparatuses, And Computer-readable Media For Initiating An Application For Participants Of A Conference
App 20130066974 - Yoakum; John H. ; et al. | 2013-03-14 |
Methods, Systems, And Computer-readable Media For Exception Handling Of Interactive Communications Privileges Governing Interactive Communications With Entities Outside A Domain
App 20130055355 - Yoakum; John H. | 2013-02-28 |
Methods, Systems, And Computer-readable Media For Self-learning Interactive Communications Privileges For Governing Interactive Communications With Entities Outside A Domain
App 20130031243 - Yoakum; John H. ; et al. | 2013-01-31 |
Method and system for aurally positioning voice signals in a contact center environment
Grant 8,363,810 - Yoakum , et al. January 29, 2 | 2013-01-29 |
System And Method For Establishing A Relationship Based On A Prior Association
App 20130024577 - KRISHNASWAMY; Venkatesh ; et al. | 2013-01-24 |
Associating source information with phonetic indices
Grant 8,301,447 - Yoakum , et al. October 30, 2 | 2012-10-30 |
Personal location information management
Grant 8,229,454 - Yoakum July 24, 2 | 2012-07-24 |
Method And Apparatus For Delegating A Message
App 20120173631 - Yoakum; John H. ; et al. | 2012-07-05 |
Method And System For Delivering Messages
App 20120170724 - Yoakum; John H. | 2012-07-05 |
Method And Apparatus For Providing Priority Indicia Associated With A Plurality Of Messages
App 20120170721 - Yoakum; John H. | 2012-07-05 |
Method And System For Generating A Collaboration Timeline Illustrating Application Artifacts In Context
App 20120158849 - Yoakum; John H. ; et al. | 2012-06-21 |
Telephone To Computational Device Association
App 20120155621 - Yoakum; John H. ; et al. | 2012-06-21 |
Method And System For Controlling Audio Signals In Multiple Concurrent Conference Calls
App 20120121076 - Yoakum; John H. | 2012-05-17 |
Methods And Systems For Selectively Sharing Content
App 20120110196 - Balasaygun; Mehmet C. ; et al. | 2012-05-03 |
Local communication agent
Grant 8,160,079 - Yoakum , et al. April 17, 2 | 2012-04-17 |
Method and system for controlling audio in a collaboration environment
Grant 8,144,633 - Yoakum , et al. March 27, 2 | 2012-03-27 |
Telephone to computational device association
Grant 8,139,738 - Yoakum , et al. March 20, 2 | 2012-03-20 |
Self-organizing Directory Display
App 20120045049 - Yoakum; John H. | 2012-02-23 |
Collaboration Agent
App 20120036194 - Whynot; Stephen ; et al. | 2012-02-09 |
Buddy lists for information vehicles
Grant 8,108,444 - Yoakum , et al. January 31, 2 | 2012-01-31 |
Collaboration agent
Grant 8,060,563 - Whynot , et al. November 15, 2 | 2011-11-15 |
Method And System For Replaying A Portion Of A Multi-party Audio Interaction
App 20110077755 - Yoakum; John H. ; et al. | 2011-03-31 |
Method And System For Controlling Audio In A Collaboration Environment
App 20110069643 - Yoakum; John H. ; et al. | 2011-03-24 |
Method And System For Aurally Positioning Voice Signals In A Contact Center Environment
App 20110058662 - Yoakum; John H. ; et al. | 2011-03-10 |
Automated Session Admission
App 20100299736 - Yoakum; John H. ; et al. | 2010-11-25 |
Collaboration Agent
App 20100169418 - Whynot; Stephen ; et al. | 2010-07-01 |
Dynamic Customization Of A Virtual World
App 20100162121 - Yoakum; John H. ; et al. | 2010-06-24 |
Enhanced Channel Surfing
App 20100138864 - Yoakum; John H. | 2010-06-03 |
Associating Source Information With Phonetic Indices
App 20100094630 - Yoakum; John H. | 2010-04-15 |
Insight Distribution
App 20090293099 - Yoakum; John H. | 2009-11-26 |
Selective forwarding of damaged packets
Grant 7,573,872 - Yoakum , et al. August 11, 2 | 2009-08-11 |
Tokens for contact information
Grant 7,533,418 - Yoakum , et al. May 12, 2 | 2009-05-12 |
IP-centric speed dial
Grant 7,512,226 - Yoakum , et al. March 31, 2 | 2009-03-31 |
Using additional information provided in session requests
Grant 7,469,293 - Yoakum , et al. December 23, 2 | 2008-12-23 |
Identity Assertion
App 20080301788 - Yoakum; John H. | 2008-12-04 |
Media Context Information
App 20080147727 - Yoakum; Graham C. ; et al. | 2008-06-19 |
Presence Information Delivery Based On Session Participation
App 20080082668 - Yoakum; Ryan N. ; et al. | 2008-04-03 |
Transaction management for interworking between disparate networks
Grant 7,333,505 - Yoakum , et al. February 19, 2 | 2008-02-19 |
Intelligent Ring-back Indicator
App 20080037740 - Yoakum; John H. ; et al. | 2008-02-14 |
Methods and systems for implementing a real-time, distributed, hierarchical database using a proxiable protocol
Grant 7,274,783 - Yoakum , et al. September 25, 2 | 2007-09-25 |
Presence enabled queue management
Grant 7,257,218 - Yoakum August 14, 2 | 2007-08-14 |
Monitoring natural interaction for presence detection
Grant 7,227,937 - Yoakum , et al. June 5, 2 | 2007-06-05 |
Interactive communication session cookies
App 20070106670 - Yoakum; John H. ; et al. | 2007-05-10 |
Local time related presence automation and session control
App 20070088839 - Yoakum; John H. | 2007-04-19 |
Presence information based on media activity
Grant 7,139,797 - Yoakum , et al. November 21, 2 | 2006-11-21 |
Presence information specifying communication preferences
Grant 7,035,923 - Yoakum , et al. April 25, 2 | 2006-04-25 |
Selective processing of damaged packets
App 20050135354 - Yoakum, John H. ; et al. | 2005-06-23 |
Selective forwarding of damaged packets
App 20050074002 - Yoakum, John H. ; et al. | 2005-04-07 |
Presence enabled queue management
App 20040125941 - Yoakum, John H. | 2004-07-01 |
Method and apparatus for messaging between disparate networks
Grant 6,735,621 - Yoakum , et al. May 11, 2 | 2004-05-11 |
Multi-homing and multi-hosting of wireless audio subsystems
App 20040058674 - Yoakum, John H. | 2004-03-25 |
Dynamic presence indicators
App 20040059781 - Yoakum, John H. ; et al. | 2004-03-25 |
Method and apparatus for distributed MTP Level 2 architecture
Grant 6,687,251 - Mousseau , et al. February 3, 2 | 2004-02-03 |
Customized presence information delivery
Grant 6,658,095 - Yoakum , et al. December 2, 2 | 2003-12-02 |
Parking location identification
App 20030112154 - Yoakum, John H. ; et al. | 2003-06-19 |
Methods and systems for implementing a real-time, distributed, hierarchical database using a proxiable protocol
App 20020194183 - Yoakum, John H. ; et al. | 2002-12-19 |
Common channel signaling with a network of distributed signal transfer points
Grant 6,487,286 - Reaves , et al. November 26, 2 | 2002-11-26 |
Methods and systems for implementing a real-time, distributed, hierarchical database using a proxiable protocol
Grant 6,421,674 - Yoakum , et al. July 16, 2 | 2002-07-16 |
Transaction management for interworking between disparate networks
App 20020075881 - Yoakum, John H. ; et al. | 2002-06-20 |
Automatic threshold squelch
Grant 4,411,021 - Yoakum October 18, 1 | 1983-10-18 |
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