Patent | Date |
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Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application Grant 11,257,096 - Webster February 22, 2 | 2022-02-22 |
Patient tracking and dynamic updating of patient profile Grant 11,189,376 - Dudzinski , et al. November 30, 2 | 2021-11-30 |
Instant support agent call setup and call connection application Grant 11,146,677 - Varman , et al. October 12, 2 | 2021-10-12 |
Patient tracking and dynamic updating of patient profile Grant 10,971,264 - Dudzinski , et al. April 6, 2 | 2021-04-06 |
Enhanced conference access and control Grant 10,708,434 - Scheet , et al. | 2020-07-07 |
Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application Grant 10,694,036 - Webster | 2020-06-23 |
Applying user preferences, behavioral patterns and environmental factors to an automated customer support application Grant 10,567,578 - Roux , et al. Feb | 2020-02-18 |
System, method and computer readable medium for use in providing patient treatment regime Grant 10,497,471 - Nelson , et al. De | 2019-12-03 |
Customer service call processing and support agent access application Grant 10,412,222 - Varman , et al. Sept | 2019-09-10 |
Multimode service communication configuration Grant 10,389,881 - Bird , et al. A | 2019-08-20 |
Multimode service communication configuration Grant 10,362,171 - Bird , et al. | 2019-07-23 |
Patient tracking and dynamic updating of patient profile Grant 10,347,369 - Dudzinski , et al. July 9, 2 | 2019-07-09 |
Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application Grant 10,218,847 - Webster Feb | 2019-02-26 |
Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application Grant 10,115,130 - Webster October 30, 2 | 2018-10-30 |
Customer service call processing and support agent access application Grant 10,069,975 - Varman , et al. September 4, 2 | 2018-09-04 |
Customer service call processing and support agent access application Grant 10,009,469 - Varman , et al. June 26, 2 | 2018-06-26 |
Applying user preferences, behavioral patterns and environmental factors to an automated customer support application Grant 9,860,377 - Roux , et al. January 2, 2 | 2018-01-02 |
Customer service call processing and support agent access application Grant 9,807,240 - Varman , et al. October 31, 2 | 2017-10-31 |
Systems, methods, and computer-readable media for expedited access to conference calls Grant 9,762,735 - Webster , et al. September 12, 2 | 2017-09-12 |
Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application Grant 9,741,056 - Webster August 22, 2 | 2017-08-22 |
Customer service call processing and support agent access application Grant 9,729,720 - Varman , et al. August 8, 2 | 2017-08-08 |
Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application Grant 9,686,409 - Webster June 20, 2 | 2017-06-20 |
Instant support agent call setup and call connection application Grant 9,674,344 - Varman , et al. June 6, 2 | 2017-06-06 |
Method And Computer Readable Medium For Geographic Agent Routing App 20170126893 - Boutcher; James K. ;   et al. | 2017-05-04 |
Method and computer readable medium for geographic agent routing Grant 9,553,989 - Boutcher , et al. January 24, 2 | 2017-01-24 |
Applying user preferences, behavioral patterns and environmental factors to an automated customer support application Grant 9,538,004 - Roux , et al. January 3, 2 | 2017-01-03 |
Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application Grant 9,485,356 - Webster November 1, 2 | 2016-11-01 |
Customer service call processing and support agent access application Grant 9,479,644 - Varman , et al. October 25, 2 | 2016-10-25 |
Customer service call processing and support agent access application Grant 9,420,103 - Varman , et al. August 16, 2 | 2016-08-16 |
Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched network Grant 9,380,165 - Webster , et al. June 28, 2 | 2016-06-28 |
Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application Grant 9,319,524 - Webster April 19, 2 | 2016-04-19 |
Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application Grant 9,319,522 - Webster April 19, 2 | 2016-04-19 |
Applying user preferences, behavioral patterns and environmental factors to an automated customer support application Grant 9,264,543 - Roux , et al. February 16, 2 | 2016-02-16 |
International conferencing via globally distributed cascading servers Grant 9,148,515 - Webster , et al. September 29, 2 | 2015-09-29 |
Systems, methods, and computer-readable media for expedited access to conference calls Grant 9,148,517 - Webster , et al. September 29, 2 | 2015-09-29 |
Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched network Grant 9,031,061 - Webster , et al. May 12, 2 | 2015-05-12 |
Systems, methods, and computer-readable media for expedited access to conference calls Grant 8,929,530 - Webster , et al. January 6, 2 | 2015-01-06 |
Applying user preferences, behavioral patterns and environmental factors to an automated customer support application Grant 8,923,489 - Roux , et al. December 30, 2 | 2014-12-30 |
Systems, methods, and computer-readable media for expedited access to conference calls Grant 8,731,168 - Webster , et al. May 20, 2 | 2014-05-20 |
System for geographic agent routing Grant 8,731,179 - Boutcher , et al. May 20, 2 | 2014-05-20 |
International conferencing via globally distributed cascading servers Grant 8,670,538 - Webster , et al. March 11, 2 | 2014-03-11 |
Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched network Grant 8,514,848 - Webster , et al. August 20, 2 | 2013-08-20 |
System for geographic agent routing Grant 8,488,773 - Boutcher , et al. July 16, 2 | 2013-07-16 |
Method and computer readable medium for geographic agent routing Grant 8,472,609 - Boutcher , et al. June 25, 2 | 2013-06-25 |
System for geographic agent routing Grant 8,009,822 - Boutcher , et al. August 30, 2 | 2011-08-30 |
Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched network Grant 8,005,075 - Webster , et al. August 23, 2 | 2011-08-23 |
Method and computer readable medium for geographic agent routing Grant 7,961,866 - Boutcher , et al. June 14, 2 | 2011-06-14 |
Systems, methods, and computer-readable media for enrolling conferees for expeditied access to conferencing services Grant 7,703,104 - Webster , et al. April 20, 2 | 2010-04-20 |
Methods for admitting conference call hosts and participants into conference calls Grant 7,617,280 - Webster , et al. November 10, 2 | 2009-11-10 |
Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched network Grant 7,583,657 - Webster , et al. September 1, 2 | 2009-09-01 |
System, methods, and computer-readable media for expedited access to conference calls Grant 7,474,634 - Webster , et al. January 6, 2 | 2009-01-06 |
System, method, and computer-readable medium for enabling both hearing and hearing-impaired callers to access a resource Grant 6,965,664 - McIntosh , et al. November 15, 2 | 2005-11-15 |