Patent | Date |
---|
Method and system for providing controllable enhanced call service features at mobile locations Grant 8,891,514 - Chen , et al. November 18, 2 | 2014-11-18 |
Method and system for providing mobility to enhanced call service features at remote locations Grant 7,996,036 - Chen , et al. August 9, 2 | 2011-08-09 |
Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBX Grant 7,961,865 - Chen , et al. June 14, 2 | 2011-06-14 |
Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBX Grant 7,613,288 - Chen , et al. November 3, 2 | 2009-11-03 |
Method for handling incoming calls directed to a virtual communication service subscriber via a shared line system Grant 7,336,656 - Chen , et al. February 26, 2 | 2008-02-26 |
Method For Handling Incoming Calls Directed To A Virtual Communication Service Subscriber Via A Shared Line System App 20080043967 - Chen; Yihsiu ;   et al. | 2008-02-21 |
Method and system for providing mobility to enhanced call service features at remote locations Grant 7,174,189 - Chen , et al. February 6, 2 | 2007-02-06 |
Method and system for providing controllable enhanced call service features at mobile locations Grant 6,967,947 - Chen , et al. November 22, 2 | 2005-11-22 |
Method for handling incominc calls directed to a virtual communication service subscriber via a shared line system Grant 6,870,835 - Chen , et al. March 22, 2 | 2005-03-22 |
Virtual contact center with flexible staffing control App 20050008140 - Bala, Srinivas ;   et al. | 2005-01-13 |
Method and system for providing mobility to enhanced call service features at remote locations Grant 6,823,197 - Chen , et al. November 23, 2 | 2004-11-23 |
Virtual contact center with flexible staffing control Grant 6,804,345 - Bala , et al. October 12, 2 | 2004-10-12 |
Method and apparatus for providing intelligent emergency paging Grant 6,801,780 - Foladare , et al. October 5, 2 | 2004-10-05 |
Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBX Grant 6,763,102 - Chen , et al. July 13, 2 | 2004-07-13 |
Enhanced agent authentication in virtual contact center Grant 6,654,459 - Bala , et al. November 25, 2 | 2003-11-25 |
Control of merchant application by system monitor in virtual contact center Grant 6,650,747 - Bala , et al. November 18, 2 | 2003-11-18 |
Method and apparatus for providing intelligent emergency paging Grant 6,574,480 - Foladare , et al. June 3, 2 | 2003-06-03 |
Method and system for providing enhanced call service features at remote locations Grant 6,542,475 - Bala , et al. April 1, 2 | 2003-04-01 |
Network-based teleconferencing capabilities utilizing data network call set-up requests App 20030035381 - Chen, Yihsiu ;   et al. | 2003-02-20 |
Advanced call sequencing service Grant 6,516,060 - Foladare , et al. February 4, 2 | 2003-02-04 |
Method and apparatus for noise cancellation Grant 6,377,680 - Foladare , et al. April 23, 2 | 2002-04-23 |
Centralized message service apparatus and method Grant 6,373,926 - Foladare , et al. April 16, 2 | 2002-04-16 |
Method and apparatus for updating revertive telephone numbers Grant 6,330,322 - Foladare , et al. December 11, 2 | 2001-12-11 |
Virtual call center Grant 6,049,602 - Foladare , et al. April 11, 2 | 2000-04-11 |