Waalkes; Adam

Patent Applications and Registrations

Patent applications and USPTO patent grants for Waalkes; Adam.The latest application filed is for "computer-implemented system and method for retention of call recordings".

Company Profile

0.15.14

Waalkes; Adam - Sammamish WA

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Computer-implemented system and method for retention of call recordings Grant 10,122,849 - Waalkes , et al. November 6, 2	2018-11-06
Computer-implemented System And Method For Retention Of Call Recordings App 20170346943 - Waalkes; Adam ; et al.	2017-11-30
Computer-Implemented System And Method For Call Response Processing App 20170302797 - Waalkes; Adam ; et al.	2017-10-19
Computer-implemented system and method for identifying call recordings for retention Grant 9,742,908 - Waalkes , et al. August 22, 2	2017-08-22
Computer-implemented system and method for processing caller responses Grant 9,699,315 - Waalkes , et al. July 4, 2	2017-07-04
Computer-Implemented System And Method For Identifying Call Recordings For Retention App 20170134572 - Waalkes; Adam ; et al.	2017-05-11
System and method for selecting call recordings for storage Grant 9,503,574 - Waalkes , et al. November 22, 2	2016-11-22
System and method for managing a dynamic call flow during automated call processing Grant 9,438,734 - Waalkes , et al. September 6, 2	2016-09-06
System And Method For Selecting Call Recordings For Storage App 20150156317 - Waalkes; Adam ; et al.	2015-06-04
System And Method For Determining Customer Hold Times App 20150146867 - Odinak; Gilad ; et al.	2015-05-28
System and method for managing hold times during automated call processing Grant 8,948,371 - Odinak , et al. February 3, 2	2015-02-03
System and method for storing call recordings in a call center Grant 8,948,368 - Waalkes , et al. February 3, 2	2015-02-03
Computer-Implemented System And Method For Processing Caller Responses App 20130251118 - Waalkes; Adam ; et al.	2013-09-26
System and method for balancing call session assignments on an agent console Grant 8,494,151 - Waalkes , et al. July 23, 2	2013-07-23
System and method for processing out-of-order caller responses during automated call processing Grant 8,442,209 - Waalkes , et al. May 14, 2	2013-05-14
System And Method For Storing Call Recordings In A Call Center App 20130064356 - Waalkes; Adam ; et al.	2013-03-14
System and method for retaining calls into a call center Grant 8,306,211 - Waalkes , et al. November 6, 2	2012-11-06
System And Method For Balancing Call Session Assignments On An Agent Console App 20120008763 - Waalkes; Adam ; et al.	2012-01-12
System and method for balancing agent console load during automated call processing Grant 8,023,638 - Waalkes , et al. September 20, 2	2011-09-20
System and method for retaining calls into a call center App 20090080640 - Waalkes; Adam ; et al.	2009-03-26
System And Method For Managing Customer Queuing App 20080246592 - Waalkes; Adam ; et al.	2008-10-09
System And Method For Managing Hold Times During Automated Call Processing App 20080205620 - Odinak; Gilad ; et al.	2008-08-28
System and method for managing a dynamic call flow during automated call processing App 20080043983 - Waalkes; Adam ; et al.	2008-02-21
System and method for processing out-of-order caller responses during automated call processing App 20080043982 - Waalkes; Adam ; et al.	2008-02-21
System and method for balancing agent console load during automated call processing App 20080043987 - Waalkes; Adam ; et al.	2008-02-21

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