Vetter; Brian Jay

Patent Applications and Registrations

Patent applications and USPTO patent grants for Vetter; Brian Jay.The latest application filed is for "technical support chain automation with guided self-help capability, escalation to live help, and active journaling".

Company Profile

0.13.0

Vetter; Brian Jay - Austin TX

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Technical support chain automation with guided self-help capability, escalation to live help, and active journaling Grant 6,999,990 - Sullivan , et al. February 14, 2	2006-02-14
Technical support chain automation with guided self-help capability via a system-supplied search string Grant 6,694,314 - Sullivan , et al. February 17, 2	2004-02-17
Technical support chain automation with guided self-help capability and option to escalate to live help Grant 6,615,240 - Sullivan , et al. September 2, 2	2003-09-02
System, method and computer program product for discovery in a distributed computing environment Grant 6,549,932 - McNally , et al. April 15, 2	2003-04-15
Technical support chain automation with guided self-help capability using active content Grant 6,477,531 - Sullivan , et al. November 5, 2	2002-11-05
Mobile agents for fault diagnosis and correction in a distributed computer environment Grant 6,460,070 - Turek , et al. October 1, 2	2002-10-01
Method, system and computer program product for iterative distributed problem solving Grant 6,357,017 - Bereiter , et al. March 12, 2	2002-03-12
System, method and computer program product for event correlation in a distributed computing environment Grant 6,336,139 - Feridun , et al. January 1, 2	2002-01-01
Service request routing using quality-of-service data and network resource information Grant 6,308,216 - Goldszmidt , et al. October 23, 2	2001-10-23
Distributed monitor timer service for use in a distributed computing environment Grant 6,279,034 - Jarriel , et al. August 21, 2	2001-08-21
Resource model configuration and deployment in a distributed computer network Grant 6,259,448 - McNally , et al. July 10, 2	2001-07-10
Method, system and computer program product for iterative distributed problem solving Grant 6,145,096 - Bereiter , et al. November 7, 2	2000-11-07
Internet quality-of-service method and system Grant 6,021,439 - Turek , et al. February 1, 2	2000-02-01

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