loadpatents
Patent applications and USPTO patent grants for Venner; Kenneth.The latest application filed is for "voice filter for normalizing and agent's emotional response".
Patent | Date |
---|---|
Voice filter for normalizing an agents response by altering emotional and word content Grant 7,085,719 - Shambaugh , et al. August 1, 2 | 2006-08-01 |
Voice filter for normalizing an agent's emotional response Grant 7,003,462 - Shambaugh , et al. February 21, 2 | 2006-02-21 |
Method of creating scripts by translating agent/customer conversations Grant 6,970,821 - Shambaugh , et al. November 29, 2 | 2005-11-29 |
Voice filter for normalizing and agent's emotional response App 20050119893 - Shambaugh, Craig R. ;   et al. | 2005-06-02 |
Method of providing background and video patterns Grant 6,885,744 - Bluestein , et al. April 26, 2 | 2005-04-26 |
Natural language agent for monitoring a threaded discussion Grant 6,804,668 - Shambaugh , et al. October 12, 2 | 2004-10-12 |
System and method for predicting customer contact outcomes App 20040098274 - Dezonno, Anthony J. ;   et al. | 2004-05-20 |
Method of modifying speech to provide a user selectable dialect Grant 6,598,021 - Shambaugh , et al. July 22, 2 | 2003-07-22 |
Method of providing background and video patterns App 20030118173 - Bluestein, Jared ;   et al. | 2003-06-26 |
Method of natural language communication using a mark-up language Grant 6,308,154 - Williams , et al. October 23, 2 | 2001-10-23 |
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