Uba; Gene Masaru
Patent Applications and Registrations
Patent applications and USPTO patent grants for Uba; Gene Masaru.The latest application filed is for "strategy pairing".
- Uba; Gene Masaru - Broomfield CO
| Patent | Date |
|---|---|
| Work assignment with bot agents Grant 9,401,989 - Uba , et al. July 26, 2 | 2016-07-26 |
| Dynamic redistribution of percent allocated calls during outages Grant 9,197,580 - Uba , et al. November 24, 2 | 2015-11-24 |
| Secret transfers in contact centers Grant 9,154,626 - Uba , et al. October 6, 2 | 2015-10-06 |
| Strategy pairing Grant 9,124,702 - Steiner , et al. September 1, 2 | 2015-09-01 |
| Strategy Pairing App 20150124954 - Steiner; Robert C. ; et al. | 2015-05-07 |
| Work Assignment With Bot Agents App 20150063556 - Uba; Gene Masaru ; et al. | 2015-03-05 |
| Dynamic Redistribution Of Percent Allocated Calls During Outages App 20150006947 - Uba; Gene Masaru ; et al. | 2015-01-01 |
| Secret Transfers In Contact Centers App 20140270138 - Uba; Gene Masaru ; et al. | 2014-09-18 |
| Work Assignment Through Merged Selection Mechanisms App 20140081689 - Steiner; Robert C. ; et al. | 2014-03-20 |
| Waiting but not ready Grant 7,620,169 - Harkreader , et al. November 17, 2 | 2009-11-17 |
| Waiting but not ready App 20030231757 - Harkreader, Susan K. ; et al. | 2003-12-18 |
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