Tendick; Patrick

Patent Applications and Registrations

Patent applications and USPTO patent grants for Tendick; Patrick.The latest application filed is for "system initiated dialog adjustment".

Company Profile

1.23.22

Tendick; Patrick - Basking Ridge NJ

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Social messaging hold and wait treatment systems Grant 10,425,363 - Skiba , et al. Sept	2019-09-24
Prediction of contact center interactions Grant 10,348,895 - Denby , et al. July 9, 2	2019-07-09
System initiated dialog adjustment Grant 10,003,692 - Skiba , et al. June 19, 2	2018-06-19
System Initiated Dialog Adjustment App 20180115643 - SKIBA; DAVID ; et al.	2018-04-26
Social Messaging Hold And Wait Treatment Systems App 20180103149 - SKIBA; DAVID ; et al.	2018-04-12
Management of contact center group metrics Grant 9,906,647 - Tendick , et al. February 27, 2	2018-02-27
On-topic monitor Grant 9,894,206 - Skiba , et al. February 13, 2	2018-02-13
Variable capture between applications Grant 9,876,860 - Shaffer , et al. January 23, 2	2018-01-23
On-topic Monitor App 20180020095 - SKIBA; DAVID ; et al.	2018-01-18
Systems And Methods For Lifecycle Management Of Limited Duration Knowledge In Automated Interaction Systems App 20180018616 - SKIBA; DAVID ; et al.	2018-01-18
Agent rating prediction and routing Grant 9,860,380 - Shaffer , et al. January 2, 2	2018-01-02
Predictive Analytics And Services App 20170249557 - Tendick; Patrick	2017-08-31
Reporting on call center data across multiple concurrent activity sources Grant 9,680,995 - Tendick , et al. June 13, 2	2017-06-13
Predictive model for abandoned calls Grant 9,609,133 - Shaffer , et al. March 28, 2	2017-03-28
Predictive Model For Abandoned Calls App 20160295020 - Shaffer; Shmuel ; et al.	2016-10-06
Management Of Contact Center Group Metrics App 20160248912 - Tendick; Patrick ; et al.	2016-08-25
Prediction Of Contact Center Interactions App 20160241712 - Denby; Lorraine ; et al.	2016-08-18
Method and apparatus for a publish-subscribe system with templates for role-based view of subscriptions Grant 9,124,643 - Ordille , et al. September 1, 2	2015-09-01
Agent Rating Prediction And Routing App 20150215463 - Shaffer; Shmuel ; et al.	2015-07-30
Variable Capture Between Applications App 20150120904 - Shaffer; Shmuel ; et al.	2015-04-30
Reporting On Call Center Data Across Multiple Concurrent Activity Sources App 20140254786 - Tendick; Patrick ; et al.	2014-09-11
Interactive flowgraph for analyzing caller utterances Grant 8,705,706 - Chen , et al. April 22, 2	2014-04-22
Method And Apparatus For A Publish-subscribe System With Templates For Role-based View Of Subscriptions App 20130254285 - Ordille; Joann J. ; et al.	2013-09-26
Method and apparatus for automatic notification and response based on communication flow expressions having dynamic context Grant 8,516,045 - Ordille , et al. August 20, 2	2013-08-20
Database structures and administration techniques for generalized localization of database items Grant 8,504,534 - Tendick , et al. August 6, 2	2013-08-06
Method and apparatus for a publish-subscribe system with templates for role-based view of subscriptions Grant 8,495,163 - Ordille , et al. July 23, 2	2013-07-23
Method for predicting call waiting times Grant 8,311,208 - Ibrahim , et al. November 13, 2	2012-11-13
Method and apparatus for event notification based on the identity of a calling party Grant 8,102,974 - Ordille , et al. January 24, 2	2012-01-24
Method for Predicting Call Waiting Times App 20110235798 - Ibrahim; Rouba ; et al.	2011-09-29
Interactive Flowgraph for Analyzing Caller Utterances App 20110228915 - Chen; Fei ; et al.	2011-09-22
Method and apparatus for dynamically adjusting membership of a communication flow expression Grant 8,001,182 - Ordille , et al. August 16, 2	2011-08-16
Method and apparatus for a publish-subscribe system with third party subscription delivery Grant 7,734,731 - Ordille , et al. June 8, 2	2010-06-08
Method and Apparatus for a Publish-Subscribe System with Access Controls App 20090030936 - Ordille; Joann J. ; et al.	2009-01-29
Method and apparatus for dynamically adjusting membership of a communication flow expression App 20050232401 - Ordille, Joann J. ; et al.	2005-10-20
Method and apparatus for automatic notification and response based on communication flow expressions having dynamic context App 20050223070 - Ordille, Joann J. ; et al.	2005-10-06
Method and apparatus for a publish-subscribe system with third party subscription delivery App 20050208941 - Ordille, Joann J. ; et al.	2005-09-22
Method and apparatus for a publish-subscribe system with access controls App 20050209990 - Ordille, Joann J. ; et al.	2005-09-22
Method and apparatus for a publish-subscribe system with templates for role-based view of subscriptions App 20050210062 - Ordille, Joann J. ; et al.	2005-09-22
Method and apparatus for event notification based on the identity of a calling party App 20050002499 - Ordille, Joann J. ; et al.	2005-01-06

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