Patent | Date |
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Training, certifying, assigning and collaborating agents among multiple users Grant 8,402,070 - Szlam , et al. March 19, 2 | 2013-03-19 |
Method And Computer Program Product For Processing Insurance Claims According To A Plurality Of Rules App 20120029952 - SZLAM; ALEKSANDER | 2012-02-02 |
Method, system and computer program code for automatically generating software for reformatting incoming data Grant 8,065,168 - Szlam November 22, 2 | 2011-11-22 |
Method, system and computer program product for creating software for processing an insurance claim Grant 7,856,617 - Szlam December 21, 2 | 2010-12-21 |
Remote access, emulation, and control of office equipment Grant 7,324,528 - Szlam January 29, 2 | 2008-01-29 |
Method, system and computer program product for creating software for processing an insurance claim App 20070260646 - Szlam; Aleksander | 2007-11-08 |
Method, system and computer program code for automatically generating software for reformatting incoming data App 20070250351 - Szlam; Aleksander | 2007-10-25 |
Method for consolidation of multiple data sources Grant 6,925,607 - Szlam , et al. August 2, 2 | 2005-08-02 |
Business transactions using the internet Grant 6,868,395 - Szlam , et al. March 15, 2 | 2005-03-15 |
Method and apparatus for providing result-oriented customer service App 20040133434 - Szlam, Aleksander ;   et al. | 2004-07-08 |
Training, certifying, assigning and collaborating agents among multiple users App 20040111310 - Szlam, Aleksander ;   et al. | 2004-06-10 |
Remote access, emulation, and control of office equipment App 20020181398 - Szlam, Aleksander | 2002-12-05 |
Method for consolidation of multiple data sources App 20020145624 - Szlam, Aleksander ;   et al. | 2002-10-10 |
Dynamic help option for internet customers App 20020047859 - Szlam, Aleksander ;   et al. | 2002-04-25 |
Method for consolidation of multiple data sources Grant 6,362,838 - Szlam , et al. March 26, 2 | 2002-03-26 |
Remote access, emulation, and control of office equipment, devices and services Grant 6,359,892 - Szlam March 19, 2 | 2002-03-19 |
Creating and using an adaptable multiple-contact transaction object Grant 6,314,089 - Szlam , et al. November 6, 2 | 2001-11-06 |
Method and apparatus for dynamic and interdependent processing of inbound calls and outbound calls Grant RE36,416 - Szlam , et al. November 30, 1 | 1999-11-30 |
Method and apparatus for providing result-oriented customer service Grant 5,963,635 - Szlam , et al. October 5, 1 | 1999-10-05 |
Method and apparatus for non-offensive termination of an outbound call and for detection of an answer of an outbound call by an answering machine Grant 5,828,731 - Szlam , et al. October 27, 1 | 1998-10-27 |
Method for automatically obtaining and presenting data from multiple data sources Grant 5,675,637 - Szlam , et al. October 7, 1 | 1997-10-07 |
Method and apparatus for providing result-oriented customer service Grant 5,594,791 - Szlam , et al. January 14, 1 | 1997-01-14 |
Non-offensive termination of a call detection of an answering machine Grant 5,581,602 - Szlam , et al. December 3, 1 | 1996-12-03 |
Automated voice system for improving agent efficiency and improving service to parties on hold Grant 5,511,112 - Szlam April 23, 1 | 1996-04-23 |
Automated voice system for improving agent efficiency and improving service to parties on hold Grant 5,309,505 - Szlam , et al. May 3, 1 | 1994-05-03 |
Method and apparatus for dynamic and interdependent processing of inbound calls and outbound calls Grant 5,214,688 - Szlam , et al. May 25, 1 | 1993-05-25 |
Method and apparatus for customer account servicing Grant 4,894,857 - Szlam , et al. January 16, 1 | 1990-01-16 |
Customer account online servicing system Grant 4,797,911 - Szlam , et al. January 10, 1 | 1989-01-10 |
Telephone answering machine with digital storage of announcements and messages Grant 4,782,510 - Szlam November 1, 1 | 1988-11-01 |
Telephone loop current modulator Grant 4,742,539 - Szlam May 3, 1 | 1988-05-03 |
Current source and off-hook detector Grant 4,742,538 - Szlam May 3, 1 | 1988-05-03 |
Ring signal discriminator Grant 4,720,853 - Szlam January 19, 1 | 1988-01-19 |
Telephone answering and call forwarding improvement Grant 4,677,663 - Szlam June 30, 1 | 1987-06-30 |
Detecting signals within a passband on a telephone line Grant 4,540,855 - Szlam , et al. September 10, 1 | 1985-09-10 |
Apparatus for detecting pick-up at a remote telephone set Grant 4,477,698 - Szlam , et al. October 16, 1 | 1984-10-16 |
Multiplexed liquid crystal display Grant 4,392,129 - Mehaffey , et al. July 5, 1 | 1983-07-05 |
Data distribution system for private automatic branch exchange Grant 4,286,118 - Mehaffey , et al. August 25, 1 | 1981-08-25 |