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Patent applications and USPTO patent grants for Sullivan; Joseph Daniel.The latest application filed is for "on-demand generation of a contact center".
Patent | Date |
---|---|
Configurable natural language contact flow Grant 10,547,747 - Agarwal , et al. Ja | 2020-01-28 |
Single window testing of an interactive contact workflow Grant 10,277,733 - DeMaio , et al. | 2019-04-30 |
Configurable natural language contact flow Grant 10,277,743 - Agarwal , et al. | 2019-04-30 |
Quality-based phone routing Grant 10,178,600 - Yeager , et al. J | 2019-01-08 |
On-demand Generation Of A Contact Center App 20180176374 - Agarwa; Saket ;   et al. | 2018-06-21 |
On-demand generation of a contact center Grant 10,003,691 - Agarwa , et al. June 19, 2 | 2018-06-19 |
Single window testing of an interactive contact workflow Grant 9,961,191 - DeMaio , et al. May 1, 2 | 2018-05-01 |
Contact workflow testing and metrics generation Grant 9,961,192 - DeMaio , et al. May 1, 2 | 2018-05-01 |
Quality-based Phone Routing App 20170245196 - Yeager; Zachary Lee ;   et al. | 2017-08-24 |
Quality-based phone routing Grant 9,674,765 - Yeager , et al. June 6, 2 | 2017-06-06 |
Associating user accounts with source identifiers Grant 9,384,270 - Jay , et al. July 5, 2 | 2016-07-05 |
Quality-based Phone Routing App 20160165513 - Yeager; Zachary Lee ;   et al. | 2016-06-09 |
Quality-based phone routing Grant 9,288,309 - Yeager , et al. March 15, 2 | 2016-03-15 |
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