Suhm; Bernhard
Patent Applications and Registrations
Patent applications and USPTO patent grants for Suhm; Bernhard.The latest application filed is for "apparatus and method for visually representing behavior of a user of an automated response system".
- Suhm; Bernhard - Cambridge MA
- Suhm; Bernhard - Pittsburgh PA
| Patent | Date |
|---|---|
| Apparatus and method for visually representing behavior of a user of an automated response system Grant 7,039,166 - Peterson , et al. May 2, 2 | 2006-05-02 |
| System and method for assessing a call center Grant 6,922,466 - Peterson , et al. July 26, 2 | 2005-07-26 |
| System and method for annotating recorded information from contacts to contact center Grant 6,898,277 - Meteer , et al. May 24, 2 | 2005-05-24 |
| Apparatus and method for quantifying an automation benefit of an automated response system Grant 6,882,723 - Peterson , et al. April 19, 2 | 2005-04-19 |
| Apparatus and method for analyzing routing of calls in an automated response system Grant 6,879,685 - Peterson , et al. April 12, 2 | 2005-04-12 |
| Apparatus and method for analyzing an automated response system Grant 6,823,054 - Suhm , et al. November 23, 2 | 2004-11-23 |
| Method and apparatus for correcting and repairing machine-transcribed input using independent or cross-modal secondary input Grant 5,855,000 - Waibel , et al. December 29, 1 | 1998-12-29 |
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