Smith; Lynn R.

Patent Applications and Registrations

Patent applications and USPTO patent grants for Smith; Lynn R..The latest application filed is for "managing contact center metrics".

Company Profile

2.7.6

Smith; Lynn R. - Westminster CO
- Westminster CO US
Smith; Lynn R. - Mesa AZ

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Managing contact center metrics Grant 10,282,456 - Brown , et al.	2019-05-07
Managing Contact Center Metrics App 20170097971 - Brown; Douglas S. ; et al.	2017-04-06
Servicing calls in call centers based on estimated call value Grant 08923503 -	2014-12-30
Servicing calls in call centers based on estimated call value Grant 8,923,503 - Foster , et al. December 30, 2	2014-12-30
Data store for assessing accuracy of call center agent service time estimates Grant 8,731,182 - Foster , et al. May 20, 2	2014-05-20
Servicing calls in call centers based on estimated call value Grant 8,565,412 - Foster , et al. October 22, 2	2013-10-22
Servicing Calls In Call Centers Based On Estimated Call Valu App 20130230163 - Foster; Robin H. ; et al.	2013-09-05
Prediction of threshold exceptions based on real time operating information Grant 8,175,254 - Li , et al. May 8, 2	2012-05-08
Apparatus and method for individual to maintenance air conditioning unit App 20110048036 - Smith; Lynn R.	2011-03-03
Data Store for Assessing Accuracy of Call Center Agent Service Time Estimates App 20100322408 - Foster; Robin H. ; et al.	2010-12-23
Servicing Calls in Call Centers Based On Estimated Call Value App 20100322406 - Foster; Robin H. ; et al.	2010-12-23
Prediction Of Threshold Exceptions Based On Real Time Operating Information App 20100274637 - Li; Hongguang ; et al.	2010-10-28

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