| Patent | Date |
|---|
Geo-spatial event processing
Grant 10,319,376 - Erhart , et al. | 2019-06-11 |
Authentication based on geo-location history
Grant 10,212,587 - Bentley , et al. Feb | 2019-02-19 |
Proxy-based reservation scheduling system
Grant 9,965,820 - Erhart , et al. May 8, 2 | 2018-05-08 |
Authentication frequency and challenge type based on application usage
Grant 9,590,985 - Bentley , et al. March 7, 2 | 2017-03-07 |
Authentication frequency and challenge type based on environmental and physiological properties
Grant 9,262,609 - Bentley , et al. February 16, 2 | 2016-02-16 |
Geo-spatial Event Processing
App 20150364134 - Erhart; George William ; et al. | 2015-12-17 |
Authentication Frequency And Challenge Type Based On Application Usage
App 20150237047 - BENTLEY; Jon Louis ; et al. | 2015-08-20 |
Authentication Based on Geo-Location History
App 20150230086 - BENTLEY; Jon Louis ; et al. | 2015-08-13 |
Authentication Frequency and Challenge Type Based on Environmental and Physiological Properties
App 20150178486 - BENTLEY; Jon Louis ; et al. | 2015-06-25 |
Authentication frequency and challenge type based on application usage
Grant 9,027,119 - Bentley , et al. May 5, 2 | 2015-05-05 |
Authentication based on geo-location history
Grant 9,014,666 - Bentley , et al. April 21, 2 | 2015-04-21 |
Authentication frequency and challenge type based on environmental and physiological properties
Grant 8,978,117 - Bentley , et al. March 10, 2 | 2015-03-10 |
Determining authentication challenge timing and type
Grant 8,918,079 - Bentley , et al. December 23, 2 | 2014-12-23 |
Computer and telephony integration
Grant 8,509,419 - Erhart , et al. August 13, 2 | 2013-08-13 |
Dynamic IVR dialog based on analytics data
Grant 8,494,148 - Erhart , et al. July 23, 2 | 2013-07-23 |
Handling of a session initiation protocol-capable telecommunications terminal that is put on hold
Grant 8,437,464 - Erhart , et al. May 7, 2 | 2013-05-07 |
Servicing calls in call centers based on caller geo-location
Grant 8,416,944 - Erhart , et al. April 9, 2 | 2013-04-09 |
Monitoring responsive objects in vehicles
Grant 8,405,484 - Erhart , et al. March 26, 2 | 2013-03-26 |
Content delivery to a telecommunications terminal that is associated with a call in progress
Grant 8,364,125 - Erhart , et al. January 29, 2 | 2013-01-29 |
Method of retaining a media stream without its private audio content
Grant 8,244,531 - Erhart , et al. August 14, 2 | 2012-08-14 |
Authenticating a user based on the user's ability to distinguish type-A from type-B sounds
Grant 8,238,530 - Erhart , et al. August 7, 2 | 2012-08-07 |
Assisting contact center agents and customers
Grant 8,233,610 - Erhart , et al. July 31, 2 | 2012-07-31 |
Dynamic visual background for call-center agents
Grant 8,233,028 - Erhart , et al. July 31, 2 | 2012-07-31 |
Interactive voice response system with prioritized call monitoring
Grant 8,085,927 - Erhart , et al. December 27, 2 | 2011-12-27 |
Intelligent media stream recovery
Grant 8,005,199 - Erhart , et al. August 23, 2 | 2011-08-23 |
Search Strategy Capture and Retrieval Method
App 20110137931 - Erhart; George William ; et al. | 2011-06-09 |
Asynchronous event handling for video streams in interactive voice response systems
Grant 7,949,106 - Erhart , et al. May 24, 2 | 2011-05-24 |
Proxy-based, transaction authorization system
Grant 7,933,836 - Erhart , et al. April 26, 2 | 2011-04-26 |
Dynamic IVR Dialog based on Analytics Data
App 20110069828 - Erhart; George William ; et al. | 2011-03-24 |
Location-Aware Retail Application
App 20110071889 - Erhart; George William ; et al. | 2011-03-24 |
Speech-Recognition System for Location-Aware Applications
App 20110066423 - Erhart; George William ; et al. | 2011-03-17 |
Servicing Calls in Call Centers Based on Caller Geo-Location
App 20100322407 - Erhart; George William ; et al. | 2010-12-23 |
Dynamic multimedia content stream delivery based on quality of service
Grant 7,847,813 - Erhart , et al. December 7, 2 | 2010-12-07 |
Assisting Contact Center Agents and Customers
App 20100303224 - Erhart; George William ; et al. | 2010-12-02 |
Authenticating A User Based On The User's Ability To Distinguish Type-A From Type-B Sounds
App 20100303216 - Erhart; George William ; et al. | 2010-12-02 |
Authentication based on future geo-location
Grant 7,805,128 - Bentley , et al. September 28, 2 | 2010-09-28 |
Dynamic video generation in interactive voice response systems
Grant 7,778,397 - Erhart , et al. August 17, 2 | 2010-08-17 |
Filler video streams in interactive voice response systems
Grant 7,769,148 - Erhart , et al. August 3, 2 | 2010-08-03 |
Proxy-Based Reservation Scheduling System
App 20100145739 - Erhart; George William ; et al. | 2010-06-10 |
Coordination of content streams in interactive voice response systems
Grant 7,711,095 - Erhart , et al. May 4, 2 | 2010-05-04 |
Determining a use context for a telecommunications terminal user
App 20100080368 - Erhart; George William ; et al. | 2010-04-01 |
Proxy-based payment system for portable objects
App 20100082479 - Erhart; George William ; et al. | 2010-04-01 |
Monitoring Responsive Objects in Vehicles
App 20100079256 - Erhart; George William ; et al. | 2010-04-01 |
Method of Retaining a Media Stream without Its Private Audio Content
App 20100082342 - Erhart; George William ; et al. | 2010-04-01 |
Proxy-Based, Transaction Authorization System
App 20100082484 - Erhart; George William ; et al. | 2010-04-01 |
Voice-Over-IP Call Recording in Call Centers
App 20090185673 - Erhart; George William ; et al. | 2009-07-23 |
Determining Authentication Challenge Timing and Type
App 20090131015 - Bentley; Jon Louis ; et al. | 2009-05-21 |
Authentication Frequency And Challenge Type Based On Application Usage
App 20090133117 - Bentley; Jon Louis ; et al. | 2009-05-21 |
Authentication Frequency And Challenge Type Based On Environmental And Physiological Properties
App 20090133106 - Bentley; Jon Louis ; et al. | 2009-05-21 |
Handling of a Session Initiation Protocol-Capable Telecommunications Terminal that is Put on Hold
App 20090116635 - Erhart; George William ; et al. | 2009-05-07 |
Call Establishment in Call Centers Having Heterogeneous Terminals
App 20090060163 - Erhart; George William ; et al. | 2009-03-05 |
Interactive Voice Response System With Prioritized Call Monitoring
App 20090041212 - Erhart; George William ; et al. | 2009-02-12 |
Call Resource Management Based on Calling-Party Disengagement from a Call
App 20090027484 - Erhart; George William ; et al. | 2009-01-29 |
Automatic Monitoring of a Call Participant's Attentiveness
App 20090027485 - Erhart; George William ; et al. | 2009-01-29 |
Dynamic Visual Background For Call-Center Agents
App 20090027479 - Erhart; George William ; et al. | 2009-01-29 |
Interactive voice response system with partial human monitoring
Grant 7,471,786 - Erhart , et al. December 30, 2 | 2008-12-30 |
Authentication Based On Geo-Location History
App 20080146193 - Bentley; Jon Louis ; et al. | 2008-06-19 |
Authentication Based on Future Geo-Location
App 20080120718 - Bentley; Jon Louis ; et al. | 2008-05-22 |
Intelligent Media Stream Recovery
App 20080056456 - Erhart; George William ; et al. | 2008-03-06 |
Dynamic content stream delivery to a telecommunications terminal based on the excecution state of the terminal
App 20070140465 - Erhart; George William ; et al. | 2007-06-21 |
Dynamic content stream delivery to a telecommunications terminal based on the state of the terminal's battery
App 20070135082 - Erhart; George William ; et al. | 2007-06-14 |
Filler video streams in interactive voice response systems
App 20070041519 - Erhart; George William ; et al. | 2007-02-22 |
Dynamic, interactive call notification
Grant 7,180,991 - Dhara , et al. February 20, 2 | 2007-02-20 |
Asynchronous event handling for video streams in interactive voice response systems
App 20070036293 - Erhart; George William ; et al. | 2007-02-15 |
Synchronizing information across telecommunications terminals for multiple users
App 20060256734 - Erhart; George William ; et al. | 2006-11-16 |
Interactive voice response system with partial human monitoring
App 20060233326 - Erhart; George William ; et al. | 2006-10-19 |
Dynamic video generation in interactive voice response systems
App 20060203977 - Erhart; George William ; et al. | 2006-09-14 |
Dynamic multimedia content stream delivery based on quality of service
App 20060203976 - Erhart; George William ; et al. | 2006-09-14 |
Dynamic content stream delivery to a telecommunications terminal based on the state of the terminal's transducers
App 20060203975 - Erhart; George William ; et al. | 2006-09-14 |
Coordination of content streams in interactive voice response systems
App 20060203978 - Erhart; George William ; et al. | 2006-09-14 |
Content delivery to a telecommunications terminal that is associated with a call in progress
App 20060165050 - Erhart; George William ; et al. | 2006-07-27 |
Content specification for media streams
App 20060107303 - Erhart; George William ; et al. | 2006-05-18 |
Dynamic content delivery
App 20060098793 - Erhart; George William ; et al. | 2006-05-11 |
Dialog-based content delivery
App 20060067497 - Erhart; George William ; et al. | 2006-03-30 |
Computer and telephony integration
App 20060067507 - Erhart; George William ; et al. | 2006-03-30 |
Dynamic, interactive call notification
App 20040005042 - Dhara, Krishna Kishore ; et al. | 2004-01-08 |
Call classifier using automatic speech recognition to separately process speech and tones
App 20030086541 - Brown, Michael Kenneth ; et al. | 2003-05-08 |
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