loadpatents
name:-0.12604999542236
name:-0.082559108734131
name:-0.021497964859009
Skiba; David Patent Filings

Skiba; David

Patent Applications and Registrations

Patent applications and USPTO patent grants for Skiba; David.The latest application filed is for "communication systems for multi-source robot control".

Company Profile
22.88.121
  • Skiba; David - Golden CO
  • Skiba; David - Columbus OH US
  • Skiba, David - US
  • Skiba, David - Worthington OH
*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.
Patent Activity
PatentDate
Communication systems for multi-source robot control
Grant 11,120,410 - Skiba , et al. September 14, 2
2021-09-14
Selection of robot operation mode from determined compliance with a security criteria
Grant 11,093,590 - Erhart , et al. August 17, 2
2021-08-17
Communication Systems For Multi-source Robot Control
App 20210209563 - Skiba; David ;   et al.
2021-07-08
Location enhancements for mobile messaging
Grant 11,049,141 - Skiba , et al. June 29, 2
2021-06-29
System and method for generating and communicating communication components over a messaging channel
Grant 10,893,008 - Krishnaswamy , et al. January 12, 2
2021-01-12
Automatic cloud capacity adjustment
Grant 10,873,538 - Matula , et al. December 22, 2
2020-12-22
Command and control of a robot by a contact center with third-party monitoring
Grant 10,866,585 - Erhart , et al. December 15, 2
2020-12-15
Live assist
Grant 10,810,599 - Skiba , et al. October 20, 2
2020-10-20
Optimal resource and channel selection
Grant 10,785,371 - McCormack , et al. Sept
2020-09-22
Systems And Methods For Compiling And Dynamically Updating A Collection Of Frequently Asked Questions
App 20200218747 - Klemm; Reinhard ;   et al.
2020-07-09
System and method for generating a rich persistent conversation history using a communication protocol
Grant 10,706,235 - Krishnaswamy , et al.
2020-07-07
Three-dimensional generalized space
Grant 10,656,782 - Seligmann , et al.
2020-05-19
System And Method For Generating A Rich Persistent Conversation History Using A Communication Protocol
App 20200142958 - Krishnaswamy; Venkatesh ;   et al.
2020-05-07
Systems and methods for compiling and dynamically updating a collection of frequently asked questions
Grant 10,621,218 - Klemm , et al.
2020-04-14
Contact center delivery in-building homing service
Grant 10,621,539 - Matula , et al.
2020-04-14
Semantic translation model training
Grant 10,599,765 - Skiba , et al.
2020-03-24
System And Method For Generating And Communicating Communication Components Over A Messaging Channel
App 20200076750 - Krishnaswamy; Venkatesh ;   et al.
2020-03-05
Public non-company controlled social forum response method
Grant 10,475,042 - Skiba , et al. Nov
2019-11-12
Organizing speech search results
Grant 10,474,706 - Holmes , et al. Nov
2019-11-12
Temporary access of a user profile
Grant 10,462,151 - McCormack , et al. Oc
2019-10-29
Social messaging hold and wait treatment systems
Grant 10,425,363 - Skiba , et al. Sept
2019-09-24
Selection of robot operation mode from determined compliance with a security criteria
Grant 10,410,007 - Erhart , et al. Sept
2019-09-10
Integration of real-time and non-real-time communications
Grant 10,404,646 - Balasaygun , et al. Sep
2019-09-03
Service robot assessment and operation
Grant 10,350,757 - Erhart , et al. July 16, 2
2019-07-16
Command And Control Of A Robot By A Contact Center With Third-party Monitoring
App 20190146483 - Erhart; George ;   et al.
2019-05-16
Three-dimensional Generalized Space
App 20190121516 - Seligmann; Doree Duncan ;   et al.
2019-04-25
Delivering in-home customer service via multiple channels
Grant 10,257,581 - Ordille , et al.
2019-04-09
Command and control of a robot by a contact center with third-party monitoring
Grant 10,216,182 - Erhart , et al. Feb
2019-02-26
Contact center delivery in-building homing service
Grant 10,210,472 - Matula , et al. Feb
2019-02-19
Three-dimensional generalized space
Grant 10,203,839 - Seligmann , et al. Feb
2019-02-12
Kiosk escalation
Grant 10,198,760 - Erhart , et al. Fe
2019-02-05
On-call sharing of social media context and content
Grant 10,135,983 - Klemm , et al. November 20, 2
2018-11-20
Operational parameters
Grant 10,124,491 - Erhart , et al. November 13, 2
2018-11-13
Contact Center Delivery In-building Homing Service
App 20180315006 - Matula; Valentine C. ;   et al.
2018-11-01
Communication Systems For Multi-source Robot Control
App 20180276622 - Skiba; David ;   et al.
2018-09-27
Agent-initiated automated co-browse
Grant 10,069,973 - Skiba , et al. September 4, 2
2018-09-04
Conversational Commerce Platform
App 20180240162 - Krishnaswamy; Venkatesh ;   et al.
2018-08-23
Service robot communication systems and system self-configuration
Grant 10,040,201 - Matula , et al. August 7, 2
2018-08-07
Communication systems for multi-source robot control
Grant 10,032,137 - Skiba , et al. July 24, 2
2018-07-24
System initiated dialog adjustment
Grant 10,003,692 - Skiba , et al. June 19, 2
2018-06-19
Movement and interaction verification
Grant 9,975,243 - Erhart , et al. May 22, 2
2018-05-22
System Initiated Dialog Adjustment
App 20180115643 - SKIBA; DAVID ;   et al.
2018-04-26
Social Messaging Hold And Wait Treatment Systems
App 20180103149 - SKIBA; DAVID ;   et al.
2018-04-12
Security surveillance via three-dimensional audio space presentation
Grant 9,892,743 - Seligmann , et al. February 13, 2
2018-02-13
Ongoing text analysis to self-regulate network node allocations and contact center adjustments
Grant 9,894,201 - Matula , et al. February 13, 2
2018-02-13
On-topic monitor
Grant 9,894,206 - Skiba , et al. February 13, 2
2018-02-13
On-topic Monitor
App 20180020095 - SKIBA; DAVID ;   et al.
2018-01-18
Systems And Methods For Lifecycle Management Of Limited Duration Knowledge In Automated Interaction Systems
App 20180018616 - SKIBA; DAVID ;   et al.
2018-01-18
Skill change and routing correction
Grant 9,866,696 - Skiba , et al. January 9, 2
2018-01-09
Social media processing with three-dimensional audio
Grant 9,838,824 - Seligmann , et al. December 5, 2
2017-12-05
Organizing Speech Search Results
App 20170329841 - Holmes; Wendy J. ;   et al.
2017-11-16
Movement And Interaction Verification
App 20170282365 - Erhart; George ;   et al.
2017-10-05
Operational Parameters
App 20170282375 - Erhart; George ;   et al.
2017-10-05
Service Robot Assessment And Operation
App 20170282371 - Erhart; George ;   et al.
2017-10-05
Command And Control Of A Robot By A Contact Center With Third-party Monitoring
App 20170285628 - Erhart; George ;   et al.
2017-10-05
Communication Systems For Multi-source Robot Control
App 20170286916 - Skiba; David ;   et al.
2017-10-05
Authentication
App 20170286651 - Erhart; George ;   et al.
2017-10-05
Security
App 20170286708 - Erhart; George ;   et al.
2017-10-05
Service Robot Communication Systems And System Self-configuration
App 20170282374 - Matula; Valentine C. ;   et al.
2017-10-05
Command And Control Of A User-provided Robot By A Contact Center
App 20170282362 - Erhart; George ;   et al.
2017-10-05
Automatic Expansion And Derivative Tagging
App 20170280099 - John; Ajita ;   et al.
2017-09-28
Automatic expansion and derivative tagging
Grant 9,774,825 - John , et al. September 26, 2
2017-09-26
Virtual machine implementation of multiple use context executing on a communication device
Grant 9,736,675 - Erhart , et al. August 15, 2
2017-08-15
Integration Of Real-time And Non-real-time Communications
App 20170214650 - Balasaygun; Mehmet ;   et al.
2017-07-27
Unspoken sentiment
Grant 9,715,492 - Skiba , et al. July 25, 2
2017-07-25
Security and retention tagging
Grant 9,705,926 - John , et al. July 11, 2
2017-07-11
Secondary Validation For Fraud Prevention
App 20170193505 - Erhart; George ;   et al.
2017-07-06
Dynamic Interaction Pacing
App 20170185945 - Matula; Valentine C. ;   et al.
2017-06-29
Optimal Resource And Channel Selection
App 20170180554 - McCORMACK; Tony ;   et al.
2017-06-22
Establishing a social connection with a business during a conversation
Grant 9,674,363 - Klemm , et al. June 6, 2
2017-06-06
Establishing a Social Connection with a Business During a Conversation
App 20170149972 - Klemm; Reinhard ;   et al.
2017-05-25
On-Call Sharing of Social Media Context and Content
App 20170149971 - Klemm; Reinhard ;   et al.
2017-05-25
Sharing Virtual Business Venues and Feedback with Social Connections
App 20170148036 - Klemm; Reinhard ;   et al.
2017-05-25
Temporary Access Of A User Profile
App 20170142128 - McCORMACK; Tony ;   et al.
2017-05-18
Aggregated multi-topic agent desktop
Grant 9,635,175 - Skiba , et al. April 25, 2
2017-04-25
Stateful Tags
App 20170109351 - John; Ajita ;   et al.
2017-04-20
Social Media Integration In Omni-channel Customer Issue Resolution
App 20170098282 - Klemm; Reinhard ;   et al.
2017-04-06
Silence density models
Grant 9,602,666 - Ponting , et al. March 21, 2
2017-03-21
Partial Task Assignment For Stall Routing
App 20170064082 - Matula; Valentine C. ;   et al.
2017-03-02
Agent-initiated Automated Co-browse
App 20170064079 - Skiba; David ;   et al.
2017-03-02
Security And Retention Tagging
App 20170048275 - John; Ajita ;   et al.
2017-02-16
Three-dimensional Generalized Space
App 20170038943 - Seligmann; Doree Duncan ;   et al.
2017-02-09
Security Surveillance Via Three-dimensional Audio Space Presentation
App 20170040028 - Seligmann; Doree Duncan ;   et al.
2017-02-09
Social Media Processing With Three-dimensional Audio
App 20170041730 - Seligmann; Doree Duncan ;   et al.
2017-02-09
Mechanism for computing and using contextualized social media scores
Grant 9,552,397 - Klemm , et al. January 24, 2
2017-01-24
Anti-trending
Grant 9,542,455 - Skiba , et al. January 10, 2
2017-01-10
Reference Validity Checker
App 20170004178 - Ponting; Keith ;   et al.
2017-01-05
Collective Dynamics
App 20160379153 - Matula; Valentine C. ;   et al.
2016-12-29
Optimization in workforce management using work assignment engine data
Grant 9,531,880 - Erhart , et al. December 27, 2
2016-12-27
Contact Center Delivery In-building Homing Service
App 20160350702 - Matula; Valentine C. ;   et al.
2016-12-01
Automatic Cloud Capacity Adjustment
App 20160330131 - Matula; Valentine C. ;   et al.
2016-11-10
Silence Density Models
App 20160301803 - Ponting; Keith ;   et al.
2016-10-13
System And Method For Compiling And Dynamically Updating A Collection Of Frequently Asked Questions
App 20160292204 - Klemm; Reinhard ;   et al.
2016-10-06
Pre-login Agent Monitoring
App 20160286047 - Matula; Valentine C. ;   et al.
2016-09-29
Automated Coordinated Co-browsing With Text Chat Services
App 20160283995 - Matula; Valentine C. ;   et al.
2016-09-29
Codec sequence detection
Grant 9,456,075 - Ponting , et al. September 27, 2
2016-09-27
Natural language processing (NLP) and natural language generation (NLG) based on user context for enhanced contact center communication
Grant 9,454,760 - Klemm , et al. September 27, 2
2016-09-27
Social media provocateur detection and mitigation
Grant 9,451,085 - Skiba , et al. September 20, 2
2016-09-20
Pseudo agent matching
Grant 9,444,940 - Skiba , et al. September 13, 2
2016-09-13
Cross-lingual seeding of sentiment
Grant 9,438,732 - Skiba , et al. September 6, 2
2016-09-06
Automatic negative question handling
Grant 9,432,325 - Skiba , et al. August 30, 2
2016-08-30
Contact center delivery in-building homing service
Grant 9,418,350 - Matula , et al. August 16, 2
2016-08-16
Delivering In-home Customer Service Via Multiple Channels
App 20160227284 - Ordille; Joann J. ;   et al.
2016-08-04
Context-aware social media disaster response and emergency management
Grant 9,408,051 - Finney , et al. August 2, 2
2016-08-02
Data Lookup And Operator For Excluding Unwanted Speech Search Results
App 20160210353 - Holmes; Wendy J. ;   et al.
2016-07-21
Cross-domain topic expansion
Grant 9,378,459 - Skiba , et al. June 28, 2
2016-06-28
Automated Responses To Projected Contact Center Agent Fatigue And Burnout
App 20160180277 - Skiba; David ;   et al.
2016-06-23
Skill Change And Routing Correction
App 20160182719 - Skiba; David ;   et al.
2016-06-23
Codec Sequence Detection
App 20160105543 - Ponting; Keith ;   et al.
2016-04-14
Contact Center Delivery In-building Homing Service
App 20160104098 - Matula; Valentine C. ;   et al.
2016-04-14
Agent Quality And Performance Monitoring Based On Non-primary Skill Evaluation
App 20160098663 - Skiba; David ;   et al.
2016-04-07
Flowing Skill Request Vectors To Workforce Hiring Tools
App 20160098665 - Skiba; David ;   et al.
2016-04-07
Agent Non-primary Skill Improvement Training Method
App 20160100059 - Skiba; David ;   et al.
2016-04-07
Team Workforce Assignment
App 20160034841 - Matula; Valentine C. ;   et al.
2016-02-04
Answer based agent routing and display method
Grant 9,247,061 - Erhart , et al. January 26, 2
2016-01-26
Contact center agent training trajectory
Grant 9,232,064 - Skiba , et al. January 5, 2
2016-01-05
Derivative Network Profile For Customer Interactions
App 20150379527 - Skiba; David ;   et al.
2015-12-31
Optimization In Workforce Managment Using Work Assignment Engine Data
App 20150358468 - Erhart; George ;   et al.
2015-12-10
Hybrid Cloud Encryption Method
App 20150348050 - Erhart; George ;   et al.
2015-12-03
Public Non-company Controlled Social Forum Response Method
App 20150324805 - Skiba; David ;   et al.
2015-11-12
Staff Work Assignment And Allocation
App 20150324727 - Erhart; George ;   et al.
2015-11-12
Kiosk Escalation
App 20150302499 - Erhart; George ;   et al.
2015-10-22
Live Assist
App 20150287039 - Skiba; David ;   et al.
2015-10-08
Social media identity discovery and mapping for banking and government
Grant 9,152,681 - Erhart , et al. October 6, 2
2015-10-06
Mechanism For Computing And Using Contextualized Social Media Scores
App 20150261756 - Klemm; Reinhard P. ;   et al.
2015-09-17
Location Sensing And Response For Mobile Messaging
App 20150262237 - Skiba; David ;   et al.
2015-09-17
Location Enhancements For Mobile Messaging
App 20150264176 - Skiba; David ;   et al.
2015-09-17
Connection Of Persons And Things Via Mobile Messaging Privacy/security Broker System
App 20150264148 - Skiba; David ;   et al.
2015-09-17
Social media identity discovery and mapping
Grant 9,092,492 - Erhart , et al. July 28, 2
2015-07-28
Identification Of Multi-channel Connections To Predict Estimated Wait Time
App 20150206092 - Erhart; George ;   et al.
2015-07-23
Escalation Detection And Monitoring
App 20150181039 - Erhart; George ;   et al.
2015-06-25
System And Method For Providing Actionable Input Based On Social Media
App 20150170152 - Shaffer; Shmuel ;   et al.
2015-06-18
Impact Prediction Of Social Media Interaction
App 20150172145 - Skiba; David ;   et al.
2015-06-18
Anti-trending
App 20150161216 - Skiba; David ;   et al.
2015-06-11
Natural Language Processing (nlp) And Natural Language Generation (nlg) Based On User Context For Enhanced Contact Center Communication
App 20150163358 - Klemm; Reinhard ;   et al.
2015-06-11
Pseudo Agent Matching
App 20150139416 - Skiba; David ;   et al.
2015-05-21
Aggregated Multi-topic Agent Desktop
App 20150139415 - Skiba; David ;   et al.
2015-05-21
Deep Language Attribute Analysis
App 20150134325 - Skiba; David ;   et al.
2015-05-14
Method For Determining Response Channel For A Contact Center From Historic Social Media Postings
App 20150127558 - Erhart; George ;   et al.
2015-05-07
Dialog compatability
Grant 9,020,135 - Skiba , et al. April 28, 2
2015-04-28
Unspoken Sentiment
App 20150073775 - Skiba; David ;   et al.
2015-03-12
Automatic Domain Sentiment Expansion
App 20150073774 - Becker; Lee ;   et al.
2015-03-12
Dialog reorder
Grant 8,964,962 - Skiba , et al. February 24, 2
2015-02-24
Semantic Translation Model Training
App 20150006143 - Skiba; David ;   et al.
2015-01-01
Cross-Domain Topic Expansion
App 20150006460 - Skiba; David ;   et al.
2015-01-01
Context-aware Social Media Disaster Response And Emergency Management
App 20140359008 - Finney; Peter ;   et al.
2014-12-04
Prioritization And Time Allocation By Customer Service Agents
App 20140321633 - Erhart; George ;   et al.
2014-10-30
Contact center trend analysis and process altering system and method
Grant 8,867,730 - Erhart , et al. October 21, 2
2014-10-21
Social Media Provocateur Detection And Mitigation
App 20140304343 - Skiba; David ;   et al.
2014-10-09
Cross-lingual Seeding Of Sentiment
App 20140303981 - Skiba; David ;   et al.
2014-10-09
Dialog Compatability
App 20140301540 - Skiba; David ;   et al.
2014-10-09
Automatic Negative Question Handling
App 20140297764 - Skiba; David ;   et al.
2014-10-02
Answer Based Agent Routing And Display Method
App 20140270145 - Erhart; George ;   et al.
2014-09-18
Real-time probability based contact handling time
Grant 8,837,705 - Erhart , et al. September 16, 2
2014-09-16
Method and apparatus for intelligent processing of suspend and resume operations in a call center
Grant 8,824,646 - Erhart , et al. September 2, 2
2014-09-02
Securing a device based on atypical user behavior
Grant 8,789,136 - Erhart , et al. July 22, 2
2014-07-22
Estimation of expected value for remaining work time for contact center agents
Grant 8,724,796 - Erhart , et al. May 13, 2
2014-05-13
Pervasive contact center
Grant 8,718,622 - Erhart , et al. May 6, 2
2014-05-06
Routing of contacts based on predicted escalation time
Grant 8,644,487 - Erhart , et al. February 4, 2
2014-02-04
Social Media Identity Discovery And Mapping For Banking And Government
App 20130254170 - Erhart; George ;   et al.
2013-09-26
Conditioning responses to emotions of text communications
Grant 8,478,826 - Erhart , et al. July 2, 2
2013-07-02
Social media language identification and routing
Grant 8,331,550 - Erhart , et al. December 11, 2
2012-12-11
Social Media Identity Discovery And Mapping
App 20120303659 - Erhart; George ;   et al.
2012-11-29
Variable noise control threshold
Grant 8,306,204 - Erhart , et al. November 6, 2
2012-11-06
System and method for generating queries
Grant 8,301,619 - Erhart , et al. October 30, 2
2012-10-30
Real-time Probability Based Contact Handling Time
App 20120257518 - Erhart; George ;   et al.
2012-10-11
Pervasive Contact Center
App 20120071145 - Erhart; George ;   et al.
2012-03-22
Contact Center Trend Analysis and Process Altering System and Method
App 20120051526 - ERHART; George ;   et al.
2012-03-01
Routing Of Contacts Based On Predicted Escalation Time
App 20120020471 - Erhart; George ;   et al.
2012-01-26
Conditioning Responses To Emotions Of Text Communications
App 20120011208 - ERHART; George ;   et al.
2012-01-12
Method Of Agent Assisted Response To Social Media Interactions
App 20110288897 - Erhart; George ;   et al.
2011-11-24
Method Of Automatic Customer Satisfaction Monitoring Through Social Media
App 20110276513 - Erhart; George ;   et al.
2011-11-10
Variable Noise Control Threshold
App 20110200183 - Erhart; George ;   et al.
2011-08-18
Method And Apparatus For Overriding Apparent Geo-pod Attributes
App 20110196714 - ERHART; George ;   et al.
2011-08-11
Stalking Social Media Users To Maximize The Likelihood Of Immediate Engagement
App 20110125826 - ERHART; George ;   et al.
2011-05-26
Social Media Language Identification And Routing
App 20110123015 - ERHART; George ;   et al.
2011-05-26
Method For Discovering Customers To Fill Available Enterprise Resources
App 20110125580 - Erhart; George ;   et al.
2011-05-26
Social Media Contact Center Dialog System
App 20110125697 - ERHART; George ;   et al.
2011-05-26
Method For Determining Response Channel For A Contact Center From Historic Social Media Postings
App 20110125793 - ERHART; George ;   et al.
2011-05-26
Method For Determining Customer Value And Potential From Social Media And Other Public Data Sources
App 20110125550 - Erhart; George ;   et al.
2011-05-26
Virtual Machine Implementation Of Multiple Use Contexts
App 20100293543 - Erhart; George ;   et al.
2010-11-18
Pre-qualified Or History-based Customer Service
App 20100235218 - ERHART; George ;   et al.
2010-09-16
System and Method for Generating Queries
App 20100211569 - Erhart; George ;   et al.
2010-08-19
Method And Apparatus For Furlough, Leave, Closure, Sabbatical, Holiday, Or Vacation Geo-location Service
App 20100153171 - ERHART; George ;   et al.
2010-06-17
Method and apparatus for providing default media content to a calling party
Grant 7,702,083 - Erhart , et al. April 20, 2
2010-04-20
Securing a Device Based on Atypical User Behavior
App 20100056105 - Erhart; George ;   et al.
2010-03-04
Method and Apparatus for Intelligent Processing of Suspend and Resume Operations in a Call Center
App 20090161859 - Erhart; George W. ;   et al.
2009-06-25
Method and apparatus for translating a classification system into a target language
Grant 7,363,212 - Erhart , et al. April 22, 2
2008-04-22
Method and apparatus for validating agreement between textual and spoken representations of words
Grant 7,346,151 - Erhart , et al. March 18, 2
2008-03-18
Method and apparatus for interactive voice processing with visual monitoring channel
Grant 7,142,661 - Erhart , et al. November 28, 2
2006-11-28
Method and apparatus for providing default media content to a calling party
App 20060193452 - Erhart; George W. ;   et al.
2006-08-31
Method and apparatus for priority based audio mixing
App 20060023900 - Erhart; George W. ;   et al.
2006-02-02
Method and apparatus for natural language call routing using confidence scores
App 20060025995 - Erhart; George W. ;   et al.
2006-02-02
Method and apparatus for interactive voice processing with visual monitoring channel
App 20050286707 - Erhart, George W. ;   et al.
2005-12-29
Method and apparatus for translating a classification system into a target language
App 20050228636 - Erhart, George W. ;   et al.
2005-10-13
Estimation of expected value for remaining work time for contact center agents
App 20050069119 - Erhart, George W. ;   et al.
2005-03-31
Method and apparatus for validating agreement between textual and spoken representations of words
App 20040264652 - Erhart, George W. ;   et al.
2004-12-30
Method of implementing a VXML application into an IP device and an IP device having VXML capability
App 20030202504 - Dhara, Krishna ;   et al.
2003-10-30

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