Sheth-Voss; Seema
Patent Applications and Registrations
Patent applications and USPTO patent grants for Sheth-Voss; Seema.The latest application filed is for "hold queue position publication".
- Sheth-Voss; Seema - Cambridge MA
| Patent | Date |
|---|---|
| Hold queue position publication Grant 7,130,411 - Brown , et al. October 31, 2 | 2006-10-31 |
| Enabling caller controlled hold queue position adjustment Grant 7,095,842 - Brown , et al. August 22, 2 | 2006-08-22 |
| Hold queue management Grant 7,050,568 - Brown , et al. May 23, 2 | 2006-05-23 |
| Expert hold queue management Grant 6,959,081 - Brown , et al. October 25, 2 | 2005-10-25 |
| Managing caller profiles across multiple call hold centers Grant 6,826,276 - Brown , et al. November 30, 2 | 2004-11-30 |
| Voice browsing while waiting in a hold queue App 20030103618 - Brown, Michael Wayne ; et al. | 2003-06-05 |
| Expert hold queue management App 20030103621 - Brown, Michael Wayne ; et al. | 2003-06-05 |
| Hold queue position publication App 20030103620 - Brown, Michael Wayne ; et al. | 2003-06-05 |
| Enabling caller controlled hold queue position adjustment App 20030103619 - Brown, Michael Wayne ; et al. | 2003-06-05 |
| Managing caller profiles across multiple call hold centers App 20030103617 - Brown, Michael Wayne ; et al. | 2003-06-05 |
| Hold queue management App 20030035531 - Brown, Michael Wayne ; et al. | 2003-02-20 |
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