Sharpe; Bruce A.

Patent Applications and Registrations

Patent applications and USPTO patent grants for Sharpe; Bruce A..The latest application filed is for "system and method for adaptively executing user routines based on user interactions".

Company Profile

1.57.71

Sharpe; Bruce A. - Aurora CO

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
System And Method For Adaptively Executing User Routines Based On User Interactions App 20190318283 - Kelly; James P. ; et al.	2019-10-17
Method for connecting a user with an agent based on workflow stages of a workflow dynamically created using a workflow template Grant 10,097,644 - Sharpe , et al. October 9, 2	2018-10-09
Method for connecting users with agents based on user values dynamically determined according to a set of rules or algorithms Grant 10,044,866 - Sharpe , et al. August 7, 2	2018-08-07
Method and system for enabling and activating a functionality of an electronic device Grant 10,009,759 - Tuchman , et al. June 26, 2	2018-06-26
Methods for providing cross-vendor support services Grant 9,990,635 - Tuchman , et al. June 5, 2	2018-06-05
Method for collecting data using a user interaction event-driven data collection system Grant 9,924,033 - Sharpe , et al. March 20, 2	2018-03-20
Method For Connecting Users With Agents Based On User Values Dynamically Determined According To A Set Of Rules Or Algorithms App 20180027118 - Sharpe; Bruce A. ; et al.	2018-01-25
Method for connecting users with agents based on dynamic user interactions with content Grant 9,843,681 - Tuchman , et al. December 12, 2	2017-12-12
Method for connecting users with agents based on user values dynamically determined according to a set of rules or algorithms Grant 9,813,556 - Sharpe , et al. November 7, 2	2017-11-07
Method for providing media content using multi-channel navigator and route sequences Grant 9,647,898 - Tuchman , et al. May 9, 2	2017-05-09
Method For Connecting Users With Agents Based On User Values Dynamically Determined According To A Set Of Rules Or Algorithms App 20170111508 - Sharpe; Bruce A. ; et al.	2017-04-20
Methods For Providing Cross-vendor Support Services App 20170109757 - Tuchman; Kenneth D. ; et al.	2017-04-20
Method for connecting users with agents using user selected agents and agent ratings Grant 9,609,132 - Tuchman , et al. March 28, 2	2017-03-28
Methods for providing cross-vendor support services Grant 9,569,781 - Tuchman , et al. February 14, 2	2017-02-14
Method for connecting users with agents based on user values dynamically determined according to a set of rules or algorithms Grant 9,571,649 - Sharpe , et al. February 14, 2	2017-02-14
Methods for providing cross-vendor support services Grant 9,454,761 - Tuchman , et al. September 27, 2	2016-09-27
Method For Connecting A User With An Agent Based On Workflow Stages Of A Workflow Dynamically Created Using A Workflow Template App 20160241648 - Sharpe; Bruce A. ; et al.	2016-08-18
Method and system for routing messages and connecting users associated with live-connected content Grant 9,357,073 - Tuchman , et al. May 31, 2	2016-05-31
Method for connecting a user with an agent based on user interaction of a link of a prior message exchanged between the user and the agent Grant 9,350,865 - Sharpe , et al. May 24, 2	2016-05-24
Method For Collecting Data Using A User Interaction Event-driven Data Collection System App 20160142541 - Sharpe; Bruce A. ; et al.	2016-05-19
Method for providing support using answer engine and dialog rules Grant 9,336,526 - Tuchman , et al. May 10, 2	2016-05-10
Method for providing learning courses via a service center supporting a variety of products Grant 9,336,687 - Exeter , et al. May 10, 2	2016-05-10
Method For Connecting A User With An Agent Based On User Interaction Of A Link Of A Prior Message Exchanged Between The User And The Agent App 20160119478 - Sharpe; Bruce A. ; et al.	2016-04-28
Method For Connecting Users With Agents Based On User Values Dynamically Determined According To A Set Of Rules Or Algorithms App 20160119477 - Sharpe; Bruce A. ; et al.	2016-04-28
Method For Connecting Users With Agents Based On Dynamic User Interactions With Content App 20160044173 - Tuchman; Kenneth D. ; et al.	2016-02-11
Method For Connecting Users With Agents Using User Selected Agents And Agent Ratings App 20160044174 - Tuchman; Kenneth D. ; et al.	2016-02-11
Method for providing support with associates anywhere and notifications Grant 9,245,287 - Gechter , et al. January 26, 2	2016-01-26
Method And System For Enabling And Activating A Functionality Of An Electronic Device App 20160014597 - Tuchman; Kenneth D. ; et al.	2016-01-14
Multiple authentication mechanisms for accessing service center supporting a variety of products Grant 9,225,716 - Tuchman , et al. December 29, 2	2015-12-29
Methods For Providing Cross-vendor Support Services App 20150339676 - Tuchman; Kenneth D. ; et al.	2015-11-26
Methods For Providing Cross-vendor Support Services App 20150339675 - Tuchman; Kenneth D. ; et al.	2015-11-26
Methods for providing self-support services using information from a viral source Grant 9,178,994 - Tuchman , et al. November 3, 2	2015-11-03
Method and System for Providing Support Services Using Interactive Media Documents App 20150310446 - TUCHMAN; Kenneth D. ; et al.	2015-10-29
Method And System For Routing Messages And Connecting Users Associated With Live-connected Content App 20150312414 - Tuchman; Kenneth D. ; et al.	2015-10-29
Method for providing support services using consumer selected specialists and specialist ratings Grant 9,172,806 - Tuchman , et al. October 27, 2	2015-10-27
Method for activating services associated with a product via a service center supporting a variety of products Grant 9,173,090 - Tuchman , et al. October 27, 2	2015-10-27
Methods for providing cross-vendor support services Grant 9,129,286 - Tuchman , et al. September 8, 2	2015-09-08
Method For Providing Support Using Answer Engine And Dialog Rules App 20150227941 - Tuchman; Kenneth D. ; et al.	2015-08-13
Method for providing support using answer engine and dialog rules Grant 9,042,540 - Tuchman , et al. May 26, 2	2015-05-26
Method and system for routing messages and connecting users associated with live-connected content Grant 9,036,807 - Tuchman , et al. May 19, 2	2015-05-19
Method And System For Providing Live-connected Content App 20150120357 - Tuchman; Kenneth D. ; et al.	2015-04-30
Method And System For Routing Messages And Connecting Users Associated With Live-connected Content App 20150117631 - Tuchman; Kenneth D. ; et al.	2015-04-30
Method For Providing Media Content Using Multi-channel Navigator And Route Sequences App 20150100889 - Tuchman; Kenneth D. ; et al.	2015-04-09
Method for providing support services using multi-channel navigator and route sequences Grant 8,942,369 - Tuchman , et al. January 27, 2	2015-01-27
Method For Providing Support Services Using Consumer Selected Specialists And Specialist Ratings App 20150010139 - TUCHMAN; Kenneth D. ; et al.	2015-01-08
Method for providing support services using consumer selected specialist and specialist ratings Grant 8,874,636 - Tuchman , et al. October 28, 2	2014-10-28
Method For Providing Support Using Answer Engine And Dialog Rules App 20140119531 - Tuchman; Kenneth D. ; et al.	2014-05-01
Multiple Authentication Mechanisms For Accessing Service Center Supporting A Variety Of Products App 20140033290 - Tuchman; Kenneth D. ; et al.	2014-01-30
Method For Providing Support With Associates Anywhere And Notifications App 20140022328 - Gechter; Jerry ; et al.	2014-01-23
Methods For Providing Cross-vendor Support Services App 20130325726 - Tuchman; Kenneth D. ; et al.	2013-12-05
Multiple authentication mechanisms for accessing service center supporting a variety of products Grant 8,572,707 - Tuchman , et al. October 29, 2	2013-10-29
Platform For Providing Life-cycle Product Support Services App 20130268404 - Tuchman; Kenneth D. ; et al.	2013-10-10
Methods for providing cross-vendor support services Grant 8,533,857 - Tuchman , et al. September 10, 2	2013-09-10
Method For Providing Support Services Using Multi-channel Navigator And Route Sequences App 20130223614 - Tuchman; Kenneth D. ; et al.	2013-08-29
Method For Providing Support Services Using Consumer Selected Specialists And Specialist Ratings App 20130173687 - Tuchman; Kenneth D. ; et al.	2013-07-04
Platform for providing life-cycle product support services Grant 8,478,652 - Tuchman , et al. July 2, 2	2013-07-02
Method For Providing Learning Courses Via A Service Center Supporting A Variety Of Products App 20130089848 - Exeter; Gershwin Allson Lamont ; et al.	2013-04-11
Method For Activating Services Associated With A Product Via A Service Center Supporting A Variety Of Products App 20130073403 - Tuchman; Kenneth D. ; et al.	2013-03-21
Method For Proactively Predicting Subject Matter And Skill Set Needed Of Support Services App 20130046571 - Tuchman; Kenneth D. ; et al.	2013-02-21
Multiple Authentication Mechanisms For Accessing Service Center Supporting A Variety Of Products App 20130047232 - Tuchman; Kenneth D. ; et al.	2013-02-21
Platform For Providing Life-cycle Product Support Services App 20130024322 - Tuchman; Kenneth D. ; et al.	2013-01-24
Platform To Provide Advertisements To Users Of Registered Products App 20130024277 - Tuchman; Kenneth D. ; et al.	2013-01-24
One-touch Support Services Application Programming Interfaces App 20120265695 - Tuchman; Kenneth D. ; et al.	2012-10-18
Methods For Providing Support Services Via An Available Communication Channel Based On User Preference And Client Preference App 20120265697 - Tuchman; Kenneth D. ; et al.	2012-10-18
Methods For Providing Self-support Services Using Information From A Viral Source App 20120265800 - Tuchman; Kenneth D. ; et al.	2012-10-18
Methods For Providing Cross-vendor Support Services App 20120266258 - Tuchman; Kenneth D. ; et al.	2012-10-18
One-touch Platform For Product Registration And Support App 20120265694 - Tuchman; Kenneth D. ; et al.	2012-10-18
Methods For Providing Dynamic And Proactive Support Services App 20120265696 - Tuchman; Kenneth D. ; et al.	2012-10-18

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