loadpatents
Patent applications and USPTO patent grants for Sharpe; Bruce.The latest application filed is for "voice and screen capture archive and review process using phones for quality assurance purposes".
Patent | Date |
---|---|
Temporal alignment of video recordings Grant 9,449,647 - Sharpe , et al. September 20, 2 | 2016-09-20 |
Voice And Screen Capture Archive And Review Process Using Phones For Quality Assurance Purposes App 20130142332 - Ramos; Andres ;   et al. | 2013-06-06 |
Virtual retail assistant Grant 8,353,452 - Sharpe , et al. January 15, 2 | 2013-01-15 |
Temporal Alignment Of Video Recordings App 20120257875 - Sharpe; Bruce ;   et al. | 2012-10-11 |
Call routing management based on caller language Grant 8,270,592 - Sharpe , et al. September 18, 2 | 2012-09-18 |
Methods and apparatus for temporal alignment of media Grant 8,205,148 - Sharpe , et al. June 19, 2 | 2012-06-19 |
Home agent access in call routing management based on caller language Grant 7,920,693 - Sharpe , et al. April 5, 2 | 2011-04-05 |
Integrated call management Grant 7,881,454 - Tuchman , et al. February 1, 2 | 2011-02-01 |
Monitoring service personnel Grant 7,558,382 - Torres , et al. July 7, 2 | 2009-07-07 |
Monitoring service personnel App 20090016522 - Torres; Oscar Pablo ;   et al. | 2009-01-15 |
Product Information Associated With Customer Location App 20080074264 - Sharpe; Bruce ;   et al. | 2008-03-27 |
Shared Call Center Systems and Methods (GigaPOP) App 20080019500 - Torres; Oscar Pablo ;   et al. | 2008-01-24 |
Virtual Retail Assistant App 20070282703 - Sharpe; Bruce ;   et al. | 2007-12-06 |
Automated skills assessment App 20070166685 - Gilbert; David ;   et al. | 2007-07-19 |
Home Agent Access in Call Routing Management Based on Caller Language App 20070160188 - Sharpe; Bruce ;   et al. | 2007-07-12 |
Call routing management based on caller language App 20070147599 - Sharpe; Bruce ;   et al. | 2007-06-28 |
Integrated call management App 20070041527 - Tuchman; Kenneth D. ;   et al. | 2007-02-22 |
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