Seebauer; W. Scott

Patent Applications and Registrations

Patent applications and USPTO patent grants for Seebauer; W. Scott.The latest application filed is for "team-based approach to skills-based agent assignment".

Company Profile

2.6.7

Seebauer; W. Scott - San Diego CA

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Team-based approach to skills-based agent assignment Grant 11,403,571 - Chan , et al. August 2, 2	2022-08-02
Dynamically selecting contact center workflows based on workflow insights Grant 11,151,577 - Chan , et al. October 19, 2	2021-10-19
Team-based Approach To Skills-based Agent Assignment App 20200012992 - CHAN; Victor Chung-Wai ; et al.	2020-01-09
Team-based approach to skills-based agent assignment Grant 10,445,670 - Chan , et al. Oc	2019-10-15
Customer insight hub for multi-channel customer engagement solutions Grant 9,972,024 - Chan , et al. May 15, 2	2018-05-15
Dynamic agent workflow based on contact center load Grant 9,729,718 - Chan , et al. August 8, 2	2017-08-08
Dynamic Selection Of Optimum Customer Engagement Channel App 20160036977 - CHAN; VICTOR CHUNG-WAI ; et al.	2016-02-04
Contact center skills modeling using customer relationship management (CRM) incident categorization structure Grant 9,225,834 - Chan , et al. December 29, 2	2015-12-29
Customer Insight Hub For Multi-channel Customer Engagement Solutions App 20150339677 - CHAN; VICTOR CHUNG-WAI ; et al.	2015-11-26
Dynamically Selecting Contact Center Workflows Based On Workflow Insights App 20150310445 - CHAN; VICTOR CHUNG-WAI ; et al.	2015-10-29
Dynamic Agent Workflow Based On Contact Center Load App 20150229768 - CHAN; VICTOR CHUNG-WAI ; et al.	2015-08-13
Team-based Approach To Skills-based Agent Assignment App 20150127400 - CHAN; VICTOR CHUNG-WAI ; et al.	2015-05-07
Contact Center Skills Modeling Using Customer Relationship Management (crm) Incident Categorization Structure App 20140355750 - CHAN; VICTOR CHUNG-WAI ; et al.	2014-12-04

uspto.report is an independent third-party trademark research tool that is not affiliated, endorsed, or sponsored by the United States Patent and Trademark Office (USPTO) or any other governmental organization. The information provided by uspto.report is based on publicly available data at the time of writing and is intended for informational purposes only.

While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, reliability, or suitability of the information displayed on this site. The use of this site is at your own risk. Any reliance you place on such information is therefore strictly at your own risk.

All official trademark data, including owner information, should be verified by visiting the official USPTO website at www.uspto.gov. This site is not intended to replace professional legal advice and should not be used as a substitute for consulting with a legal professional who is knowledgeable about trademark law.