loadpatents
Patent applications and USPTO patent grants for Schechinger; Paul.The latest application filed is for "intelligent overload control for contact center".
Patent | Date |
---|---|
Intelligent overload control for contact center Grant 9,088,658 - Jordan , et al. July 21, 2 | 2015-07-21 |
Use of intelligent directed broadcast in contact center solutions Grant 7,729,277 - Jordan , et al. June 1, 2 | 2010-06-01 |
Set-top box initiated contact center interaction Grant 7,703,120 - Schechinger , et al. April 20, 2 | 2010-04-20 |
Use of intelligent directed broadcast in contact center solutions App 20080205428 - Jordan; Kenneth D. ;   et al. | 2008-08-28 |
Intelligent overload control for contact center App 20080205611 - Jordan; Kenneth ;   et al. | 2008-08-28 |
Matching a contact to a resource set App 20080065450 - Jordan; Kenneth D. ;   et al. | 2008-03-13 |
Set-top box initiated contact center interaction App 20080066127 - Schechinger; Paul ;   et al. | 2008-03-13 |
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