Sanders; Lucinda M.
Patent Applications and Registrations
Patent applications and USPTO patent grants for Sanders; Lucinda M..The latest application filed is for "customer service by batch".
- Sanders; Lucinda M. - Boulder CO
| Patent | Date |
|---|---|
| Customer service by batch Grant 6,766,014 - Flockhart , et al. July 20, 2 | 2004-07-20 |
| System for automatically assigning skill levels to multiple skilled agents in call center agent assignment applications Grant 6,704,410 - McFarlane , et al. March 9, 2 | 2004-03-09 |
| Integrated work management engine for customer care in a communication system Grant 6,690,788 - Bauer , et al. February 10, 2 | 2004-02-10 |
| Workflow-scheduling optimization driven by target completion time Grant 6,463,346 - Flockhart , et al. October 8, 2 | 2002-10-08 |
| System for integrating agent database access skills in call center agent assignment applications Grant 6,453,038 - McFarlane , et al. September 17, 2 | 2002-09-17 |
| Customer service by batch App 20020118816 - Flockhart, Andrew D. ; et al. | 2002-08-29 |
| System for context based media independent communications processing Grant 6,233,332 - Anderson , et al. May 15, 2 | 2001-05-15 |
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