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Patent applications and USPTO patent grants for SACHDEV; Umesh.The latest application filed is for "method and apparatus for automated workflow guidance to an agent in a call center environment".
Patent | Date |
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Method And Apparatus For Automated Workflow Guidance To An Agent In A Call Center Environment App 20220309413 - RAMACHANDRAN; Samith ;   et al. | 2022-09-29 |
Promise Management Apparatus And Method App 20220180875 - SACHDEV; Umesh ;   et al. | 2022-06-09 |
Automated Real-time Call Summarization App 20220060575 - SACHDEV; Umesh | 2022-02-24 |
Promise management apparatus and method Grant 11,257,499 - Sachdev , et al. February 22, 2 | 2022-02-22 |
Method and apparatus for providing active call guidance to an agent in a call center environment Grant 11,178,282 - Ramachandran , et al. November 16, 2 | 2021-11-16 |
Automated real-time call summarization Grant 11,165,900 - Sachdev November 2, 2 | 2021-11-02 |
Method And Apparatus For Automatic Categorization Of Calls In A Call Center Environment App 20210210080 - ROY; Somnath ;   et al. | 2021-07-08 |
Automated Real-time Call Summarization App 20210126999 - SACHDEV; Umesh | 2021-04-29 |
Promise Management Apparatus And Method App 20200251116 - Kind Code | 2020-08-06 |
System And Method For Structuring Data For Analysis App 20200143303 - E K; Parameswaran ;   et al. | 2020-05-07 |
Adaptive voice authentication system and method Grant 9,940,934 - Sachdev April 10, 2 | 2018-04-10 |
Speech Analytics System App 20170263256 - SACHDEV; Umesh ;   et al. | 2017-09-14 |
System and method for improved audio consistency Grant 9,691,392 - Sachdev June 27, 2 | 2017-06-27 |
System And Method For Improved Audio Consistency App 20170169828 - SACHDEV; Umesh | 2017-06-15 |
Adaptive Voice Authentication System And Method App 20170140760 - SACHDEV; Umesh | 2017-05-18 |
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