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Techniques for providing adaptive responses Grant 11,423,897 - Levy , et al. August 23, 2 | 2022-08-23 |
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Context-based Natural Language Searches App 20210182350 - Gottumukkala; Ramakanthachary ;   et al. | 2021-06-17 |
System and method for automatically validating agent implementation of training material Grant 10,868,911 - Portman , et al. December 15, 2 | 2020-12-15 |
System And Method For Automatically Validating Agent Implementation Of Training Material App 20200382641 - PORTMAN; Leon ;   et al. | 2020-12-03 |
System and method for automatically validating agent implementation of training material Grant 10,798,243 - Portman , et al. October 6, 2 | 2020-10-06 |
System And Method For Automatically Validating Agent Implementation Of Training Material App 20200252509 - Kind Code | 2020-08-06 |
System and method for automatically validating agent implementation of training material Grant 10,694,037 - Portman , et al. | 2020-06-23 |
System and method for tracking web interactions with real time analytics Grant RE47,896 - Liberman Ben-Ami , et al. | 2020-03-03 |
System And Method For Automatically Validating Agent Implementation Of Training Material App 20190306315 - PORTMAN; Leon ;   et al. | 2019-10-03 |
System and method for real-time customized agent training Grant 9,401,990 - Teitelman , et al. July 26, 2 | 2016-07-26 |
System and method for recording communication interaction over a mobile device Grant 9,258,134 - Portman , et al. February 9, 2 | 2016-02-09 |
System and method for tracking web interactions with real time analytics Grant 8,976,955 - Liberman Ben-Ami , et al. March 10, 2 | 2015-03-10 |
Peer-to-peer telephony recording Grant 8,909,811 - Margolis , et al. December 9, 2 | 2014-12-09 |
System and method for recording and distributing customer interactions Grant 8,798,254 - Naparstek , et al. August 5, 2 | 2014-08-05 |
System and method for transferring interaction metadata messages over communication services Grant 8,743,867 - Portman , et al. June 3, 2 | 2014-06-03 |
System and method for managing a customer service session Grant 8,693,998 - Portman , et al. April 8, 2 | 2014-04-08 |
System And Method For Real-time Customized Agent Training App 20140050309 - TEITELMAN; Michael ;   et al. | 2014-02-20 |
System and method for real-time customized agent training Grant 8,600,034 - Teitelman , et al. December 3, 2 | 2013-12-03 |
System And Method For Robust Call Center Operation Using Multiple Data Centers App 20130315382 - LIBERMAN; Hadas ;   et al. | 2013-11-28 |
System and method for assisting an agent in a contact center Grant 8,531,501 - Portman , et al. September 10, 2 | 2013-09-10 |
Method and system for secure data collection and distribution Grant 8,526,620 - Ben-Ami , et al. September 3, 2 | 2013-09-03 |
Peer-to-peer Telephony Recording App 20130142318 - MARGOLIS; Stas ;   et al. | 2013-06-06 |
System And Method For Tracking Web Interactions With Real Time Analytics App 20130136253 - LIBERMAN BEN-AMI; Hadas ;   et al. | 2013-05-30 |
System And Method For Real-time Customized Agent Training App 20130129071 - Teitelman; Michael ;   et al. | 2013-05-23 |
Peer-to-peer telephony recording Grant 8,380,872 - Margolis , et al. February 19, 2 | 2013-02-19 |
Method and system for centralized recording in a distributed environment Grant 8,320,536 - Portman , et al. November 27, 2 | 2012-11-27 |
System And Method For Recording And Distributing Customer Interactions App 20120288069 - NAPARSTEK; Jacob ;   et al. | 2012-11-15 |
System And Method For Assisting An Agent In A Contact Center App 20120224020 - PORTMAN; Leon ;   et al. | 2012-09-06 |
System and method for recording and distributing customer interactions Grant 8,249,244 - Naparstek , et al. August 21, 2 | 2012-08-21 |
System and method for forwarding a session based on a recording capacity Grant 8,233,595 - Portman , et al. July 31, 2 | 2012-07-31 |
System And Method For Managing A Customer Service Session App 20120190333 - Portman; Leon ;   et al. | 2012-07-26 |
Session board controller based post call routing for customer feedback application Grant 8,199,896 - Portman , et al. June 12, 2 | 2012-06-12 |
Voice over IP capturing Grant 8,165,114 - Halbraich , et al. April 24, 2 | 2012-04-24 |
System And Method For Recording Communication Interaction Over A Mobile Device App 20120088475 - PORTMAN; Leon ;   et al. | 2012-04-12 |
Method and system for utilizing information for efficient recording solutions in a complex multi-media recording environment Grant 8,094,787 - Portman , et al. January 10, 2 | 2012-01-10 |
Real-time Application Of Interaction Anlytics App 20110307258 - Liberman; Hadas ;   et al. | 2011-12-15 |
Peer-to-peer Telephony Recording App 20110161654 - MARGOLIS; Stas ;   et al. | 2011-06-30 |
Method And System For Secure Data Collection And Distribution App 20110126012 - BEN-AMI; Hadas ;   et al. | 2011-05-26 |
System And Method For Recording And Distributing Customer Interactions App 20100226482 - Naparstek; Jacob ;   et al. | 2010-09-09 |
System And Method For Screen Recording App 20100174992 - PORTMAN; Leon ;   et al. | 2010-07-08 |
Apparatus And Method For Multimedia Content Based Manipulation App 20100161604 - Mintz; Osnat ;   et al. | 2010-06-24 |
System And Method For Screen Recording App 20100064215 - PORTMAN; Leon ;   et al. | 2010-03-11 |
Voice over IP forwarding Grant 7,660,297 - Fisher , et al. February 9, 2 | 2010-02-09 |
Session Board Controller Based Post Call Routing For Customer Feedback Application App 20090290701 - PORTMAN; Leon ;   et al. | 2009-11-26 |
Method And System For Centralized Recording In A Distributed Environment App 20090268885 - PORTMAN; Leon ;   et al. | 2009-10-29 |
Method And System For Utilizing Information For Efficient Recording Solutions In A Complex Multi-media Recording Environment App 20090175423 - Portman; Leon ;   et al. | 2009-07-09 |
System And Method For Forwarding A Session Based On A Recording Capacity App 20090154689 - PORTMAN; Leon ;   et al. | 2009-06-18 |
System and method for transferring interaction metadata messages over communication services App 20090028132 - Portman; Leon ;   et al. | 2009-01-29 |
Method and system for secure data collection and distribution App 20080066184 - Ben-Ami; Hadas ;   et al. | 2008-03-13 |
Voice over IP forwarding App 20070019634 - Fisher; Oren ;   et al. | 2007-01-25 |
Voice over IP capturing App 20060268847 - Halbraich; Eran ;   et al. | 2006-11-30 |