Poi; Parind S.
Patent Applications and Registrations
Patent applications and USPTO patent grants for Poi; Parind S..The latest application filed is for "system and method for providing self-service while on hold during a customer interaction".
- Poi; Parind S. - Lewisville TX
- Poi; Parind S. - Coppell TX
| Patent | Date |
|---|---|
| System and method for customer interaction management Grant 10,410,633 - Lore , et al. Sept | 2019-09-10 |
| System and method for providing self-service while on hold during a customer interaction Grant 10,257,351 - Desai , et al. | 2019-04-09 |
| System And Method For Providing Self-service While On Hold During A Customer Interaction App 20190045053 - DESAI; Prashant ; et al. | 2019-02-07 |
| System and method for providing self-service while on hold during a customer interaction Grant 10,129,396 - Desai , et al. November 13, 2 | 2018-11-13 |
| System And Method For Customer Interaction Management App 20180190291 - LORE; Nicholas M. ; et al. | 2018-07-05 |
| System and method for customer interaction management Grant 9,922,649 - LoRe , et al. March 20, 2 | 2018-03-20 |
| Tiered call routing Grant 9,247,064 - Desai , et al. January 26, 2 | 2016-01-26 |
| Method and system for a gateway transfer Grant 9,106,755 - Vasquez , et al. August 11, 2 | 2015-08-11 |
| Call occupancy management Grant 9,020,133 - Desai , et al. April 28, 2 | 2015-04-28 |
| Tiered Call Routing App 20150016600 - Desai; Prashant B. ; et al. | 2015-01-15 |
| Method and system for a call transfer Grant 8,848,895 - Desai , et al. September 30, 2 | 2014-09-30 |
| Dynamic update of skills database Grant 8,837,711 - Vasquez , et al. September 16, 2 | 2014-09-16 |
| Call Occupancy Management App 20140169549 - Desai; Prashant B. ; et al. | 2014-06-19 |
| Method and system for trunk independent gateway transfer of calls Grant 8,731,172 - Vasquez , et al. May 20, 2 | 2014-05-20 |
| Contact center routing Grant 8,718,272 - Desai , et al. May 6, 2 | 2014-05-06 |
| Method and System For A Gateway Transfer App 20140086400 - VASQUEZ; Juan M. ; et al. | 2014-03-27 |
| System For And Method Of Information Encoding App 20140037083 - DESAI; Preshant B. ; et al. | 2014-02-06 |
| Method and system for transfer of calls from an IP based phone Grant 8,621,004 - Desai , et al. December 31, 2 | 2013-12-31 |
| System for and method of dynamic extension assignment Grant 8,613,099 - Desai , et al. December 17, 2 | 2013-12-17 |
| Method and system for a gateway transfer Grant 8,600,032 - Vasquez , et al. December 3, 2 | 2013-12-03 |
| Technical support systems and methods Grant 8,573,474 - Vasquez , et al. November 5, 2 | 2013-11-05 |
| System for and method of information encoding Grant 8,559,416 - Desai , et al. October 15, 2 | 2013-10-15 |
| Method and System for Trunk Independent Gateway Transfer of Calls App 20130215737 - VASQUEZ; Juan M. ; et al. | 2013-08-22 |
| Method and system for trunk independent gateway transfer of calls Grant 8,428,243 - Vasquez , et al. April 23, 2 | 2013-04-23 |
| Dynamic Update Of Skills Database App 20120263293 - Vasquez; Juan ; et al. | 2012-10-18 |
| Technical Support Systems and Methods App 20120261465 - Vasquez; Juan ; et al. | 2012-10-18 |
| Contact Center Routing App 20120224681 - Desai; Prashant B. ; et al. | 2012-09-06 |
| Voice portal communications Grant 8,229,090 - Poi , et al. July 24, 2 | 2012-07-24 |
| System For And Method Of Dynamic Extension Assignment App 20110321178 - DESAI; Prashant B. ; et al. | 2011-12-29 |
| Method And System For Transfer Of Calls From An Ip Based Phone App 20110069827 - Desai; Prashant B. ; et al. | 2011-03-24 |
| System For And Method Of Information Encoding App 20110069700 - DESAI; Prashant B. ; et al. | 2011-03-24 |
| Method And System For Trunk Independent Gateway Transfer Of Calls App 20100158234 - VASQUEZ; Juan M. ; et al. | 2010-06-24 |
| Method And System For A Call Transfer App 20090316877 - DESAI; Prashant B. ; et al. | 2009-12-24 |
| Method And System For A Gateway Transfer App 20090296914 - VASQUEZ; Juan M. ; et al. | 2009-12-03 |
| Voice Portal Communications App 20080260137 - Poi; Parind S. ; et al. | 2008-10-23 |
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