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Patent applications and USPTO patent grants for Pingali; Gopal.The latest application filed is for "customization and reuse of logged agent activity during remote take over help session".
Patent | Date |
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Customization and reuse of logged agent activity during remote take over help session Grant 8,055,944 - Guven , et al. November 8, 2 | 2011-11-08 |
Method and system for developing an accurate skills inventory using data from delivery operations Grant 7,877,284 - Hernandez , et al. January 25, 2 | 2011-01-25 |
Context Aware Solution Assembly In Contact Center Applications App 20100042560 - Vukovic; Maja ;   et al. | 2010-02-18 |
Customization And Reuse Of Logged Agent Activity During Remote Take Over Help Session App 20100042867 - Guven; Sinem ;   et al. | 2010-02-18 |
User input apparatus, system, method and computer program for use with a screen having a translucent surface App 20060044282 - Pinhanez; Claudio ;   et al. | 2006-03-02 |
System and method for positioning projectors in space to steer projections and afford interaction App 20050128437 - Pingali, Gopal ;   et al. | 2005-06-16 |
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