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Patent applications and USPTO patent grants for PINARD; Deborah L..The latest application filed is for "method and system for assisted presence".
Patent | Date |
---|---|
Method And System For Assisted Presence App 20080256192 - PINARD; Deborah L. ;   et al. | 2008-10-16 |
Method And System For Managing Integrated Media Group Communications App 20080117839 - RAJU; Vishwanath ;   et al. | 2008-05-22 |
3D view of incoming communications Grant 7,072,450 - Pinard July 4, 2 | 2006-07-04 |
Data driven communication system Grant 6,836,893 - Pinard December 28, 2 | 2004-12-28 |
Transfer of basic knowledge to agents Grant 6,795,969 - Gray , et al. September 21, 2 | 2004-09-21 |
Handling different communications types by using agents to implement communication goal commands Grant 6,675,194 - Pinard , et al. January 6, 2 | 2004-01-06 |
Data driven communication system App 20020144013 - Pinard, Deborah L. | 2002-10-03 |
Call on-hold improvements Grant 6,415,020 - Pinard , et al. July 2, 2 | 2002-07-02 |
Transfer of basic knowledge to agents App 20020023119 - Gray, Thomas A. ;   et al. | 2002-02-21 |
Organization chart based call information routing Grant 6,075,851 - Pinard , et al. June 13, 2 | 2000-06-13 |
Method of providing centrex type operation using a PBX and a central switching office Grant 5,949,873 - Pinard September 7, 1 | 1999-09-07 |
Animated cursor Grant 5,898,432 - Pinard April 27, 1 | 1999-04-27 |
Service context sensitive features and applications Grant 5,761,288 - Pinard , et al. June 2, 1 | 1998-06-02 |
Portable telephone user profiles using central computer Grant 5,703,942 - Pinard , et al. December 30, 1 | 1997-12-30 |
Portable telephone user profiles Grant 5,657,377 - Pinard , et al. August 12, 1 | 1997-08-12 |
Adaptive communication system Grant 5,638,494 - Pinard , et al. June 10, 1 | 1997-06-10 |
Method and apparatus for controlling a telephone Grant 5,631,954 - Evans , et al. May 20, 1 | 1997-05-20 |
Help desk improvement Grant 5,625,682 - Gray , et al. April 29, 1 | 1997-04-29 |
Method of ringing a call responsive apparatus which answered an immediately preceding incoming call Grant 5,586,169 - Pinard , et al. December 17, 1 | 1996-12-17 |
Method of telephone signalling via data link Grant 5,539,816 - Pinard , et al. July 23, 1 | 1996-07-23 |
Human machine interface for telephone feature invocation Grant 5,533,110 - Pinard , et al. July 2, 1 | 1996-07-02 |
Method of establishing communication link to one of multiple devices associated with single telephone number Grant 5,454,032 - Pinard , et al. September 26, 1 | 1995-09-26 |
Host remote signalling in telephone systems Grant 5,249,222 - Pinard September 28, 1 | 1993-09-28 |
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