Pettay; Mark J.

Patent Applications and Registrations

Patent applications and USPTO patent grants for Pettay; Mark J..The latest application filed is for "method and apparatus of processing user data of a multi-speaker conference call".

Company Profile

3.67.0

Pettay; Mark J. - Omaha NE
Pettay; Mark J - Omaha NE

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Method and apparatus of processing user data of a multi-speaker conference call Grant 10,574,827 - Pettay , et al. Feb	2020-02-25
System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction Grant 10,277,739 - Vacek , et al.	2019-04-30
Method and apparatus of processing user data of a multi-speaker conference call Grant 10,257,361 - Pettay , et al.	2019-04-09
Method and apparatus of processing user data of a multi-speaker conference call Grant 10,009,474 - Pettay , et al. June 26, 2	2018-06-26
Script compliance and agent feedback Grant 9,729,717 - Pettay , et al. August 8, 2	2017-08-08
Method and apparatus of processing user data of a multi-speaker conference call Grant 9,601,117 - Pettay , et al. March 21, 2	2017-03-21
Script compliance and agent feedback Grant 9,495,963 - Pettay , et al. November 15, 2	2016-11-15
Script compliance using speech recognition and compilation and transmission of voice and text records to clients Grant 9,299,341 - Pettay , et al. March 29, 2	2016-03-29
Services via a conference bridge Grant 9,253,329 - Pettay , et al. February 2, 2	2016-02-02
System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction Grant 9,232,058 - Vacek , et al. January 5, 2	2016-01-05
Script compliance and agent feedback Grant 9,131,052 - Pettay , et al. September 8, 2	2015-09-08
Global interpreter/translation services via conference bridge Grant 9,036,809 - Pettay , et al. May 19, 2	2015-05-19
Script compliance and quality assurance based on speech recognition and duration of interaction Grant 9,037,470 - Pettay , et al. May 19, 2	2015-05-19
Apparatus and method for connecting a translator and a customer Grant 9,025,760 - Pettay , et al. May 5, 2	2015-05-05
Script compliance using speech recognition Grant 8,990,090 - Pettay March 24, 2	2015-03-24
System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction Grant 8,817,953 - Vacek , et al. August 26, 2	2014-08-26
Script compliance using speech recognition and compilation and transmission of voice and text records to clients Grant 8,811,592 - Pettay , et al. August 19, 2	2014-08-19
Script compliance and quality assurance based on speech recognition and duration of interaction Grant 8,775,180 - Pettay , et al. July 8, 2	2014-07-08
System, method, and business method for settling micropayment transactions to a pre-paid instrument Grant 8,738,491 - Pettay , et al. May 27, 2	2014-05-27
Method, medium, and system for providing leads to an agent in exchange for credits Grant 8,732,034 - Bennett , et al. May 20, 2	2014-05-20
System, method, and business method for settling micropayment transactions to a pre-paid instrument Grant 8,666,896 - Kempkes , et al. March 4, 2	2014-03-04
System, method, and computer readable medium for settling micropayment transactions to a pre-paid instrument Grant 8,571,987 - Kempkes , et al. October 29, 2	2013-10-29
Global interpreter/translation services via conference bridge Grant 8,520,833 - Pettay , et al. August 27, 2	2013-08-27
Interactive television offer presentations Grant 8,516,516 - Pettay August 20, 2	2013-08-20
Script compliance and agent feedback Grant 8,504,371 - Vacek , et al. August 6, 2	2013-08-06
Script compliance using speech recognition Grant 8,489,401 - Pettay July 16, 2	2013-07-16
Script compliance and quality assurance using speech recognition Grant 8,484,030 - Pettay , et al. July 9, 2	2013-07-09
Method, medium, and system for providing leads to an agent in exchange for credits Grant 8,473,366 - Bennett , et al. June 25, 2	2013-06-25
Method and apparatus for processing a cardholder's inquiry or dispute about a credit/charge card Grant 8,364,583 - Mussman , et al. January 29, 2	2013-01-29
Script compliance and agent feedback Grant 8,352,276 - Pettay , et al. January 8, 2	2013-01-08
Script compliance and quality assurance based on speech recognition and duration of interaction Grant 8,326,626 - Pettay , et al. December 4, 2	2012-12-04
Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce Grant 8,306,908 - Barker , et al. November 6, 2	2012-11-06
Prepaid calling card accounts linked to credit card accounts, with methods for creating and managing the same Grant 8,280,793 - Kempkes , et al. October 2, 2	2012-10-02
Interactive television offer presentations Grant 8,255,939 - Pettay August 28, 2	2012-08-28
System, method, and computer readable medium for settling micropayment transactions to a pre-paid instrument Grant 8,255,328 - Kempkes , et al. August 28, 2	2012-08-28
System, method, and business method for settling micropayment transactions to a pre-paid instrument Grant 8,244,633 - Kempkes , et al. August 14, 2	2012-08-14
System, method, and business method for settling micropayment transactions to a pre-paid instrument Grant 8,244,613 - Pettay , et al. August 14, 2	2012-08-14
System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction Grant 8,239,444 - Vacek , et al. August 7, 2	2012-08-07
Script compliance and quality assurance using speech recognition Grant 8,219,401 - Pettay , et al. July 10, 2	2012-07-10
Script compliance using speech recognition and compilation and transmission of voice and text records to clients Grant 8,180,643 - Pettay , et al. May 15, 2	2012-05-15
Method, medium, and system for providing leads to an agent in exchange for credits Grant 8,112,321 - Bennett , et al. February 7, 2	2012-02-07
Script compliance and quality assurance based on speech recognition and duration of interaction Grant 8,108,213 - Pettay , et al. January 31, 2	2012-01-31
Script compliance and quality assurance using speech recognition Grant 7,966,187 - Pettay , et al. June 21, 2	2011-06-21
System, method, and business method for setting micropayment transaction to a pre-paid instrument Grant 7,739,162 - Pettay , et al. June 15, 2	2010-06-15
System, method, and computer readable media for confirmation and verification of shipping address data associated with transaction Grant 7,739,326 - Vacek , et al. June 15, 2	2010-06-15
Script compliance and agent feedback Grant 7,739,115 - Pettay , et al. June 15, 2	2010-06-15
Script compliance and quality assurance based on speech recognition and duration of interaction Grant 7,664,641 - Pettay , et al. February 16, 2	2010-02-16
System, method, and business method for settling micropayment transactions to a pre-paid instrument Grant 7,440,922 - Kempkes , et al. October 21, 2	2008-10-21
Methods, apparatus, and computer readable media for confirmation and verification of shipping address data associated with a transaction Grant 7,403,967 - Vacek , et al. July 22, 2	2008-07-22
Script compliance using speech recognition Grant 7,191,133 - Pettay March 13, 2	2007-03-13
Method, apparatus, and computer readable media for minimizing the risk of fraudulent access to call center resources Grant 6,937,702 - Vacek , et al. August 30, 2	2005-08-30
Methods, apparatus, scripts, and computer readable media for facilitating secure capture of sensitive data for a voice-based transaction conducted over a telecommunications network Grant 6,862,343 - Vacek , et al. March 1, 2	2005-03-01
Method, apparatus, and computer readable media for minimizing the risk of fraudulent receipt of telephone calls Grant 6,804,331 - Vacek , et al. October 12, 2	2004-10-12

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