Paddock; Henry R.
Patent Applications and Registrations
Patent applications and USPTO patent grants for Paddock; Henry R..The latest application filed is for "prediction of threshold exceptions based on real time operating information".
- Paddock; Henry R. - Boulder CO US
| Patent | Date |
|---|---|
| Method and apparatus for identifying related contacts Grant 8,391,463 - Kiefhaber , et al. March 5, 2 | 2013-03-05 |
| Prediction of threshold exceptions based on real time operating information Grant 8,175,254 - Li , et al. May 8, 2 | 2012-05-08 |
| Using true value in routing work items to resources Grant 8,000,989 - Kiefhaber , et al. August 16, 2 | 2011-08-16 |
| Multi-service request within a contact center Grant 7,936,867 - Hill , et al. May 3, 2 | 2011-05-03 |
| Prediction Of Threshold Exceptions Based On Real Time Operating Information App 20100274637 - Li; Hongguang ; et al. | 2010-10-28 |
| Method for discovering problem agent behaviors Grant 7,809,127 - Hackbarth, Jr. , et al. October 5, 2 | 2010-10-05 |
| Contact center and method for tracking and acting on one and done customer contacts Grant 7,734,032 - Kiefhaber , et al. June 8, 2 | 2010-06-08 |
| Timeline visualization for call center processes Grant 7,636,433 - Noyan , et al. December 22, 2 | 2009-12-22 |
| Timeline visualization for call center processes App 20070127695 - Noyan; Nilay ; et al. | 2007-06-07 |
| Method for discovering problem agent behaviors App 20060271418 - Hackbarth,; Kenneth R. JR. ; et al. | 2006-11-30 |
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