| Patent | Date |
|---|
Device, system and method for summarizing agreements
Grant 10,860,979 - Geffen , et al. December 8, 2 | 2020-12-08 |
System and method for text normalization in noisy channels
Grant 10,803,241 - Weisman , et al. October 13, 2 | 2020-10-13 |
System and automated method for configuring a predictive model and deploying it on a target platform
Grant 10,579,396 - Robins , et al. | 2020-03-03 |
System and method for detecting screen connectivity monitoring application malfunctions
Grant 10,447,562 - Vaindiner , et al. Oc | 2019-10-15 |
System and method for enabling seek in a video recording
Grant 10,397,590 - Cohen , et al. A | 2019-08-27 |
Systems and methods for reward prediction and offer selection
Grant 10,304,070 - Newnham | 2019-05-28 |
Method and apparatus for detection and analysis of first contact resolution failures
Grant 10,242,330 - Daya , et al. | 2019-03-26 |
Quality-dependent playback of recordings
Grant 10,154,133 - Kolodizner , et al. Dec | 2018-12-11 |
System and method for sentiment lexicon expansion
Grant 10,089,296 - Zeichner , et al. October 2, 2 | 2018-10-02 |
System and method for distributed rule-based sequencing engine
Grant 10,019,680 - Sharon , et al. July 10, 2 | 2018-07-10 |
System and method for phonetic search over speech recordings
Grant 10,019,514 - Elisha , et al. July 10, 2 | 2018-07-10 |
System And Method For Enabling Seek In A Video Recording
App 20180160149 - COHEN; Yaron ; et al. | 2018-06-07 |
Bettering scores of spoken phrase spotting
Grant 9,984,677 - Pinhasi , et al. May 29, 2 | 2018-05-29 |
Determination of prominent phrases in multi-channel interactions by multi-feature evaluations
Grant 9,953,048 - Weisman , et al. April 24, 2 | 2018-04-24 |
Script compliance in spoken documents based on number of words between key terms
Grant 9,947,320 - Lembersky , et al. April 17, 2 | 2018-04-17 |
System and method for automated analysis of data to populate natural language description of data relationships
Grant 9,928,516 - Weller March 27, 2 | 2018-03-27 |
System and method for distributed categorization
Grant 9,928,251 - Amir , et al. March 27, 2 | 2018-03-27 |
User-aided adaptation of a phonetic dictionary
Grant 9,922,643 - Nissan , et al. March 20, 2 | 2018-03-20 |
Method and system for speech detection
Grant 9,916,846 - Lassche , et al. March 13, 2 | 2018-03-13 |
System and method for automatic language model generation
Grant 9,905,224 - Nissan February 27, 2 | 2018-02-27 |
System and method for detecting an object of interest
Grant 9,854,208 - Shmueli December 26, 2 | 2017-12-26 |
Quality-dependent Playback Of Recordings
App 20170339271 - KOLODIZNER; Efim ; et al. | 2017-11-23 |
System and method for analysis of interactions with a customer service center
Grant 9,787,838 - Lembersky , et al. October 10, 2 | 2017-10-10 |
System And Method For Detecting And Monitoring Screen Connectivity Malfunctions
App 20170257295 - Vaindiner; Alexander ; et al. | 2017-09-07 |
Persistency free architecture
Grant 9,747,167 - Zur , et al. August 29, 2 | 2017-08-29 |
System And Method For Resolving User Identification
App 20170242991 - ZUR; Tal ; et al. | 2017-08-24 |
System and method for voice print generation
Grant 9,721,571 - Lousky , et al. August 1, 2 | 2017-08-01 |
Automated Call Classification
App 20170195487 - Bellosi; Facundo ; et al. | 2017-07-06 |
System And Method For Sentiment Lexicon Expansion
App 20170192955 - ZEICHNER; Naomi ; et al. | 2017-07-06 |
Customer journey management
Grant 9,674,362 - Piaggio , et al. June 6, 2 | 2017-06-06 |
Analyzing And Automating Work-flow In A Computerized User-interface
App 20170132052 - ABRAMOVICI; Omer ; et al. | 2017-05-11 |
Seamless authentication and enrollment
Grant 9,620,123 - Faians , et al. April 11, 2 | 2017-04-11 |
System and method for webpage analysis
Grant 9,614,862 - Stern , et al. April 4, 2 | 2017-04-04 |
Bettering Scores Of Spoken Phrase Spotting
App 20170092262 - PINHASI; Alon ; et al. | 2017-03-30 |
Customer Journey Management
App 20170094058 - PIAGGIO; Natalia Beatriz ; et al. | 2017-03-30 |
Out of vocabulary pattern learning
Grant 9,607,618 - Nissan , et al. March 28, 2 | 2017-03-28 |
System and method for automatic calculation of scene geometry in crowded video scenes
Grant 9,576,204 - Goldner , et al. February 21, 2 | 2017-02-21 |
Language model adaptation based on filtered data
Grant 9,564,122 - Bretter , et al. February 7, 2 | 2017-02-07 |
System And Method For Distributed Categorization
App 20170011060 - AMIR; Roi ; et al. | 2017-01-12 |
Systems And Methods For Reward Prediction And Offer Selection
App 20170011414 - NEWNHAM; Leonard Michael | 2017-01-12 |
Method and apparatus for managing video storage
Grant 9,538,207 - Shmueli January 3, 2 | 2017-01-03 |
System And Method For Voice Print Generation
App 20160365095 - LOUSKY; Avraham ; et al. | 2016-12-15 |
System And Method For Automatic Language Model Generation
App 20160365090 - NISSAN; Maor | 2016-12-15 |
System And Method For Automatic Language Model Selection
App 20160365093 - NISSAN; Maor | 2016-12-15 |
System And Method For Text Normalization In Noisy Channels
App 20160335244 - WEISMAN; Hila ; et al. | 2016-11-17 |
Transaction Tracking And Display
App 20160335728 - POMER; Yoram ; et al. | 2016-11-17 |
System and method for interoperability between flex applications and .NET applications
Grant 9,491,222 - Shelest November 8, 2 | 2016-11-08 |
System and method for distributed categorization
Grant 9,489,445 - Amir , et al. November 8, 2 | 2016-11-08 |
Call recording with screen and audio correlation
Grant 9,479,727 - Kolodizner , et al. October 25, 2 | 2016-10-25 |
System and method for suspect search
Grant 9,471,849 - Gurwicz , et al. October 18, 2 | 2016-10-18 |
Systems And Methods For Offer Selection And Reward Distribution Learning
App 20160292706 - NEWNHAM; Leonard Michael | 2016-10-06 |
System And Method For Automatic Calculation Of Scene Geometry In Crowded Video Scenes
App 20160283798 - GOLDNER; Vladimir ; et al. | 2016-09-29 |
System And Method For Phonetic Search Over Speech Recordings
App 20160275945 - ELISHA; Oren ; et al. | 2016-09-22 |
Method and apparatus for trade interaction chain reconstruction
Grant 9,430,800 - Kristjansson , et al. August 30, 2 | 2016-08-30 |
Device, System And Method For Summarizing Agreements
App 20160239805 - GEFFEN; David ; et al. | 2016-08-18 |
System and method for flexible speech to text search mechanism
Grant 9,418,152 - Nissan , et al. August 16, 2 | 2016-08-16 |
Prediction interactive vocla response
Grant 9,420,098 - Erel , et al. August 16, 2 | 2016-08-16 |
Method And System For Speech Detection
App 20160232923 - LASSCHE; Frits ; et al. | 2016-08-11 |
System and method for database flow management
Grant 9,405,786 - Malin , et al. August 2, 2 | 2016-08-02 |
System and method for real-time customized agent training
Grant 9,401,990 - Teitelman , et al. July 26, 2 | 2016-07-26 |
Distributed and open schema interactions management system and method
Grant 9,396,448 - Amir , et al. July 19, 2 | 2016-07-19 |
System And Method For Estimating An Expected Waiting Time For A Person Entering A Queue
App 20160191865 - BEISER; Marina ; et al. | 2016-06-30 |
Systems And Methods For Response Rate Determination And Offer Selection
App 20160189176 - NEWNHAM; Leonard Michael | 2016-06-30 |
User-aided Adaptation Of A Phonetic Dictionary
App 20160180835 - Nissan; Maor ; et al. | 2016-06-23 |
Spare resource election in a computing system
Grant 9,374,315 - Zur , et al. June 21, 2 | 2016-06-21 |
Out Of Vocabulary Pattern Learning
App 20160171973 - NISSAN; Maor ; et al. | 2016-06-16 |
Concurrent recordings of telephonic interactions
Grant 9,369,570 - Kolodizner , et al. June 14, 2 | 2016-06-14 |
Script Compliance In Spoken Documents
App 20160133256 - Lembersky; Gennadi ; et al. | 2016-05-12 |
Method and apparatus for enhanced phonetic indexing and search
Grant 9,311,914 - Wasserblat , et al. April 12, 2 | 2016-04-12 |
Method and system for behavioral and risk prediction in networks using automatic feature generation and selection using network topolgies
Grant 9,294,497 - Ben-Or , et al. March 22, 2 | 2016-03-22 |
Branch IP recording
Grant 9,276,903 - Halbraich , et al. March 1, 2 | 2016-03-01 |
Determination Of Prominent Phrases In Multi-channel Interactions By Multi-feature Evaluations
App 20160048546 - WEISMAN; Hila ; et al. | 2016-02-18 |
System And Method For Distributed Rule-based Sequencing Engine
App 20160048778 - SHARON; Dan ; et al. | 2016-02-18 |
Storage device as buffer for unreliable storage
Grant 9,262,276 - Eidelman February 16, 2 | 2016-02-16 |
Language model adaptation for specific texts
Grant 9,256,596 - Nissan , et al. February 9, 2 | 2016-02-09 |
System and method for recording communication interaction over a mobile device
Grant 9,258,134 - Portman , et al. February 9, 2 | 2016-02-09 |
Method and apparatus for expansion of search queries on large vocabulary continuous speech recognition transcripts
Grant 9,245,523 - Wasserblat , et al. January 26, 2 | 2016-01-26 |
Management of task allocation in a multi-core processing system
Grant 9,223,627 - Zakashansky , et al. December 29, 2 | 2015-12-29 |
Language Model Adaptation For Specific Texts
App 20150370784 - NISSAN; Maor ; et al. | 2015-12-24 |
Call recording with interaction metadata correlation
Grant 9,197,744 - Sittin , et al. November 24, 2 | 2015-11-24 |
Structured Storage Management For Interactions Recording
App 20150334234 - ATAD; Yotam ; et al. | 2015-11-19 |
Method and apparatus for fail-safe control of recordings
Grant 9,179,000 - Kolodizner , et al. November 3, 2 | 2015-11-03 |
System and method for real-time process management
Grant 9,167,093 - Geffen , et al. October 20, 2 | 2015-10-20 |
Spare Resource Election In A Computing System
App 20150295850 - ZUR; Tal ; et al. | 2015-10-15 |
System And Automated Method For Configuring A Predictive Model And Deploying It On A Target Platform
App 20150293755 - ROBINS; Simon ; et al. | 2015-10-15 |
Language Model Adaptation Based On Filtered Data
App 20150278192 - Bretter; Ronny ; et al. | 2015-10-01 |
System And Method For Recording And Reporting Compliance Data
App 20150271330 - EREL; Omer ; et al. | 2015-09-24 |
Robust Change-detection System And Method
App 20150269745 - KLIMER; Gideon J. | 2015-09-24 |
Text-based Unsupervised Learning Of Language Models
App 20150254233 - ARTZI; Shimrit ; et al. | 2015-09-10 |
Persistency Free Architecture
App 20150242285 - ZUR; Tal ; et al. | 2015-08-27 |
System And Method For Contact Center Agent Guidance With Feedback
App 20150235159 - GEFFEN; David ; et al. | 2015-08-20 |
Storage Device As Buffer For Unreliable Storage
App 20150227437 - EIDELMAN; Dan | 2015-08-13 |
Digital video protection for authenticity verification
Grant 9,098,724 - Keidar , et al. August 4, 2 | 2015-08-04 |
System and method for interoperability between an embedded activex control and an external application
Grant 9,098,361 - Greenberg , et al. August 4, 2 | 2015-08-04 |
Method and apparatus for real time emotion detection in audio interactions
Grant 9,093,081 - Laperdon , et al. July 28, 2 | 2015-07-28 |
System and method for relative storage of video data
Grant 9,083,952 - Gonen , et al. July 14, 2 | 2015-07-14 |
System and method for managing location based video services
Grant 9,077,863 - Patel July 7, 2 | 2015-07-07 |
System And Method For Automated Generation Of Meaningful Data Insights
App 20150186334 - WELLER; Suzanne Catherine | 2015-07-02 |
System And Method For Detecting An Object Of Interest
App 20150189240 - SHMUELI; Yaron | 2015-07-02 |
Call Recording With Interaction Metadata Correlation
App 20150189078 - SITTIN; Yuval ; et al. | 2015-07-02 |
Method And Apparatus For Managing Video Storage
App 20150163532 - SHMUELI; Yaron | 2015-06-11 |
Edge devices settings via external source
Grant 9,053,046 - Eidelman , et al. June 9, 2 | 2015-06-09 |
Method and apparatus for video frame sequence-based object tracking
Grant 9,052,386 - Yeredor , et al. June 9, 2 | 2015-06-09 |
System and method for situation-aware IP-based communication interception and intelligence extraction
Grant 9,054,969 - Cohen , et al. June 9, 2 | 2015-06-09 |
System and method for enhancing compression using skip macro block on a compressed video
Grant 9,020,033 - Shmueli , et al. April 28, 2 | 2015-04-28 |
System And Method For Database Flow Management
App 20150112947 - MALIN; Anat ; et al. | 2015-04-23 |
System and method for developing and testing logic in a mock-up environment
Grant 9,015,677 - Tunik , et al. April 21, 2 | 2015-04-21 |
Methods and apparatus for real-time interaction analysis in call centers
Grant 9,015,046 - Pereg , et al. April 21, 2 | 2015-04-21 |
System And Method For Real-time Monitoring Of A Contact Center Using A Mobile Computer
App 20150098561 - ETISON; Yohay ; et al. | 2015-04-09 |
Method and system for estimation of mobile station velocity in a cellular system based on geographical data
Grant 9,002,378 - Levin , et al. April 7, 2 | 2015-04-07 |
Method and system for automatic domain adaptation in speech recognition applications
Grant 8,996,371 - Hurvitz , et al. March 31, 2 | 2015-03-31 |
System and method for capturing analyzing and recording screen events
Grant 8,984,427 - Hayner , et al. March 17, 2 | 2015-03-17 |
Edge Devices Settings Via External Source
App 20150074296 - EIDELMAN; Dan ; et al. | 2015-03-12 |
Distributed And Open Schema Interactions Management System And Method
App 20150074043 - Amir; Roi ; et al. | 2015-03-12 |
System and method for identifying customers in social media
Grant 8,977,573 - Daya , et al. March 10, 2 | 2015-03-10 |
System and method for tracking web interactions with real time analytics
Grant 8,976,955 - Liberman Ben-Ami , et al. March 10, 2 | 2015-03-10 |
System And Method For Identifying A Particular Human In Images Using An Artificial Image Composite Or Avatar
App 20150036883 - DERI; Oren ; et al. | 2015-02-05 |
Method and system for utilizing storage in network video recorders
Grant 8,948,565 - Pashkevich , et al. February 3, 2 | 2015-02-03 |
System And Method For Webpage Analysis
App 20150033331 - STERN; Nir ; et al. | 2015-01-29 |
Method And Apparatus For Expansion Of Search Queries On Large Vocabulary Continuous Speech Recognition Transcripts
App 20150032448 - WASSERBLAT; Moshe ; et al. | 2015-01-29 |
Prediction Interactive Vocla Response
App 20150010134 - EREL; Omer ; et al. | 2015-01-08 |
Method And Apparatus For Managing Video Storage
App 20140376889 - Eidelman; Dan ; et al. | 2014-12-25 |
Predicting a sales success probability score from a distance vector between speech of a customer and speech of an organization representative
Grant 8,914,285 - Wasserblat , et al. December 16, 2 | 2014-12-16 |
Method and apparatus for managing video storage
Grant 8,913,880 - Eidelman , et al. December 16, 2 | 2014-12-16 |
Peer-to-peer telephony recording
Grant 8,909,811 - Margolis , et al. December 9, 2 | 2014-12-09 |
System And Method For Generating Metadata For A Recorded Session
App 20140351256 - GLUCK; Tal ; et al. | 2014-11-27 |
Seamless Authentication And Enrollment
App 20140330563 - FAIANS; Shahar ; et al. | 2014-11-06 |
System And Method For Suspect Search
App 20140328512 - GURWICZ; Yaniv ; et al. | 2014-11-06 |
System and method for quick object verification
Grant 8,854,474 - Blumstein-Koren , et al. October 7, 2 | 2014-10-07 |
Management Of Task Allocation In A Multi-core Processing System
App 20140298346 - ZAKASHANSKY; Eli ; et al. | 2014-10-02 |
Method and system for improving surveillance of PTZ cameras
Grant 8,842,162 - Goldner , et al. September 23, 2 | 2014-09-23 |
System And Method For Interoperability Between Flex Applications And .net Applications
App 20140280431 - SHELEST; Vitaly | 2014-09-18 |
System And Method For Distributed Categorization
App 20140280172 - Amir; Roi ; et al. | 2014-09-18 |
Method And Apparatus For Fail-safe Control Of Recordings
App 20140270118 - KOLODIZNER; Efim ; et al. | 2014-09-18 |
Method And Apparatus For Real Time Emotion Detection In Audio Interactions
App 20140257820 - LAPERDON; Ronen ; et al. | 2014-09-11 |
Method and apparatus for large vocabulary continuous speech recognition using a hybrid phoneme-word lattice
Grant 8,831,947 - Wasserblat , et al. September 9, 2 | 2014-09-09 |
Adaptive, self-learning optimization module for rule-based customer interaction systems
Grant 8,811,590 - Zernik , et al. August 19, 2 | 2014-08-19 |
Methods and apparatus for deep interaction analysis
Grant 8,798,255 - Lubowich , et al. August 5, 2 | 2014-08-05 |
System and method for recording and distributing customer interactions
Grant 8,798,254 - Naparstek , et al. August 5, 2 | 2014-08-05 |
System and method for capturing analyzing and recording screen events
Grant 8,782,541 - Hayner , et al. July 15, 2 | 2014-07-15 |
Method and apparatus for visualization of interaction categorization
Grant 8,762,161 - Ashkenazi , et al. June 24, 2 | 2014-06-24 |
Method And Apparatus For Trade Interaction Chain Reconstruction
App 20140172859 - KRISTJANSSON; Gudmundur ; et al. | 2014-06-19 |
System and method for semantic video content analysis
Grant 8,743,205 - Yehezkel , et al. June 3, 2 | 2014-06-03 |
System and method for transferring interaction metadata messages over communication services
Grant 8,743,867 - Portman , et al. June 3, 2 | 2014-06-03 |
System And Method For Engaging A Mobile Device
App 20140149488 - BIALY; Yaron ; et al. | 2014-05-29 |
System And Method For Real-time Process Management
App 20140146958 - GEFFEN; David ; et al. | 2014-05-29 |
Apparatus and methods for the detection of abnormal motion in a video stream
Grant 8,724,891 - Kiryati , et al. May 13, 2 | 2014-05-13 |
Automatic speech analysis
Grant 8,725,518 - Waserblat , et al. May 13, 2 | 2014-05-13 |
Method And Apparatus For Detection And Analysis Of First Contact Resolution Failures
App 20140129299 - Daya; Ezra ; et al. | 2014-05-08 |
System And Method For Relative Storage Of Video Data
App 20140119438 - GONEN; Eran ; et al. | 2014-05-01 |
System And Method For Determining A Risk Root Cause
App 20140122311 - COHEN-GANOR; Shlomi ; et al. | 2014-05-01 |
Distributed Scalable Incrementally Updated Models In Decisioning Systems
App 20140114891 - NEWNHAM; Leonard Michael ; et al. | 2014-04-24 |
Method And System For Estimation Of Mobile Station Velocity In A Cellular System Based On Geographical Data
App 20140106776 - LEVIN; Moshe ; et al. | 2014-04-17 |
Digital Video Protection For Authenticity Verification
App 20140098954 - KEIDAR; Oren ; et al. | 2014-04-10 |
System and method for managing a customer service session
Grant 8,693,998 - Portman , et al. April 8, 2 | 2014-04-08 |
Method and apparatus for temporal speech scoring
Grant 8,694,307 - Shammass , et al. April 8, 2 | 2014-04-08 |
Method and apparatus for interaction or discourse analytics
Grant 8,676,586 - Wasserblat , et al. March 18, 2 | 2014-03-18 |
Method And Apparatus For Enhanced Phonetic Indexing And Search
App 20140067373 - WASSERBLAT; Moshe ; et al. | 2014-03-06 |
System and method for determining a risk root cause
Grant 8,661,538 - Cohen-Ganor , et al. February 25, 2 | 2014-02-25 |
Method And System For Improving Surveillance Of Ptz Cameras
App 20140049600 - GOLDNER; Vladimir ; et al. | 2014-02-20 |
System And Method For Real-time Customized Agent Training
App 20140050309 - TEITELMAN; Michael ; et al. | 2014-02-20 |
Digital video protection for authenticity verification
Grant 8,649,516 - Keidar , et al. February 11, 2 | 2014-02-11 |
Method And Apparatus For Real Time Sales Optimization Based On Audio Interactions Analysis
App 20140025376 - WASSERBLAT; Moshe ; et al. | 2014-01-23 |
Method And System For Utilizing Storage In Network Video Recorders
App 20130343731 - PASHKEVICH; Sergey ; et al. | 2013-12-26 |
Method and apparatus for predicting customer churn
Grant 8,615,419 - Eilam , et al. December 24, 2 | 2013-12-24 |
System And Method For Situation-aware Ip-based Communication Interception And Intelligence Extraction
App 20130336137 - COHEN; Noam ; et al. | 2013-12-19 |
System and method for real-time customized agent training
Grant 8,600,034 - Teitelman , et al. December 3, 2 | 2013-12-03 |
System And Method For Robust Call Center Operation Using Multiple Data Centers
App 20130315382 - LIBERMAN; Hadas ; et al. | 2013-11-28 |
System and method for relative storage of video data
Grant 8,594,197 - Gonen , et al. November 26, 2 | 2013-11-26 |
Method and system for estimation of mobile station velocity in a cellular system based on geographical data
Grant 8,588,808 - Levin , et al. November 19, 2 | 2013-11-19 |
Method and system for laughter detection
Grant 8,571,853 - Peleg , et al. October 29, 2 | 2013-10-29 |
Digital Video Protection For Authenticity Verification
App 20130272522 - KEIDAR; Oren ; et al. | 2013-10-17 |
Method and system for managing a quality process
Grant 8,553,872 - Geffen , et al. October 8, 2 | 2013-10-08 |
Method and system for utilizing storage in network video recorders
Grant 8,548,297 - Pashkevich , et al. October 1, 2 | 2013-10-01 |
System and method for assisting an agent in a contact center
Grant 8,531,501 - Portman , et al. September 10, 2 | 2013-09-10 |
Method and system for secure data collection and distribution
Grant 8,526,620 - Ben-Ami , et al. September 3, 2 | 2013-09-03 |
Proactive system and method for monitoring and guidance of call center agent
Grant 8,526,597 - Geva , et al. September 3, 2 | 2013-09-03 |
Digital video protection for authenticity verification
Grant 8,483,388 - Keidar , et al. July 9, 2 | 2013-07-09 |
Method and system for mobile station location
Grant 8,478,294 - Levin , et al. July 2, 2 | 2013-07-02 |
Method and system for routing text based interactions
Grant 8,473,624 - Mart , et al. June 25, 2 | 2013-06-25 |
Peer-to-peer Telephony Recording
App 20130142318 - MARGOLIS; Stas ; et al. | 2013-06-06 |
Method and apparatus for transaction verification
Grant 8,438,089 - Wasserblat , et al. May 7, 2 | 2013-05-07 |
Method and apparatus for detection of sentiment in automated transcriptions
Grant 8,412,530 - Pereg , et al. April 2, 2 | 2013-04-02 |
Automatic Control Of Visual Parameters In Video Processing
App 20130057721 - SHMUELI; Yaron ; et al. | 2013-03-07 |
Peer-to-peer telephony recording
Grant 8,380,872 - Margolis , et al. February 19, 2 | 2013-02-19 |
Method and system for centralized recording in a distributed environment
Grant 8,320,536 - Portman , et al. November 27, 2 | 2012-11-27 |
Method And Appratus For Temporal Speech Scoring
App 20120296642 - SHAMMASS; Sherrie ; et al. | 2012-11-22 |
Methods and apparatus for language identification
Grant 8,311,824 - Lubowich , et al. November 13, 2 | 2012-11-13 |
Method for speaker source classification
Grant 8,306,814 - Dobry , et al. November 6, 2 | 2012-11-06 |
Automatic control of visual parameters in video processing
Grant 8,279,349 - Shmueli , et al. October 2, 2 | 2012-10-02 |
Method and apparatus for quality assurance in a multimedia communications environment
Grant 8,259,711 - Elazar , et al. September 4, 2 | 2012-09-04 |
Method and system for for reconstructing a session by integrating metadata and data of a session
Grant 8,255,542 - Henson August 28, 2 | 2012-08-28 |
Method And Apparatus For Automatic Correlation Of Multi-channel Interactions
App 20120215535 - WASSERBLAT; Moshe ; et al. | 2012-08-23 |
System and method for recording and distributing customer interactions
Grant 8,249,244 - Naparstek , et al. August 21, 2 | 2012-08-21 |
Method And Apparatus For Data Exploration Of Interactions
App 20120209605 - Hurvitz; Eyal ; et al. | 2012-08-16 |
Method And Apparatus For Information Extraction From Interactions
App 20120209606 - Gorodetsky; Maya ; et al. | 2012-08-16 |
System and method for central management of network and storage resources for a video surveillance system
Grant 8,234,682 - Dvir , et al. July 31, 2 | 2012-07-31 |
System and method for forwarding a session based on a recording capacity
Grant 8,233,595 - Portman , et al. July 31, 2 | 2012-07-31 |
Method and apparatus for recognizing a speaker in lawful interception systems
Grant 8,219,404 - Weinberg , et al. July 10, 2 | 2012-07-10 |
Fast Speaker Hunting In Lawful Interception Systems
App 20120155663 - WEINBERG; Adam ; et al. | 2012-06-21 |
Method, apparatus and system for capturing and analyzing interaction based content
Grant 8,204,884 - Freedman , et al. June 19, 2 | 2012-06-19 |
Method and system for mobile station location
Grant 8,200,244 - Levin , et al. June 12, 2 | 2012-06-12 |
Session board controller based post call routing for customer feedback application
Grant 8,199,896 - Portman , et al. June 12, 2 | 2012-06-12 |
Adaptive, self-learning optimization module for rule-based customer interaction systems
Grant 8,194,848 - Zernik , et al. June 5, 2 | 2012-06-05 |
Content-based storage management
Grant 8,195,616 - Kasmirsky , et al. June 5, 2 | 2012-06-05 |
Method And Apparatus For Large Vocabulary Continuous Speech Recognition
App 20120116766 - WASSERBLAT; Moshe ; et al. | 2012-05-10 |
Method And System For Utilizing Storage In Network Video Recorders
App 20120114314 - PASHKEVICH; Sergey ; et al. | 2012-05-10 |
Voice over IP capturing
Grant 8,165,114 - Halbraich , et al. April 24, 2 | 2012-04-24 |
Proactive system and method for monitoring and guidance of call center agent
Grant 8,150,021 - Geva , et al. April 3, 2 | 2012-04-03 |
Method and system for construction of radio environment model
Grant 8,131,312 - Levin , et al. March 6, 2 | 2012-03-06 |
System And Method For Predicting Customer Churn
App 20120053990 - Pereg; Oren ; et al. | 2012-03-01 |
Method and system for utilizing information for efficient recording solutions in a complex multi-media recording environment
Grant 8,094,787 - Portman , et al. January 10, 2 | 2012-01-10 |
Method and system for monitoring and recording voice from circuit-switched switches via a packet-switched network
Grant 8,094,786 - Ilan , et al. January 10, 2 | 2012-01-10 |
Method for forwarding and storing session packets according to preset and/or dynamic rules
Grant 8,094,587 - Halbraich , et al. January 10, 2 | 2012-01-10 |
Real-time Application Of Interaction Anlytics
App 20110307258 - Liberman; Hadas ; et al. | 2011-12-15 |
Methods And Apparatus For Real-time Interaction Analysis In Call Centers
App 20110307257 - PEREG; Oren ; et al. | 2011-12-15 |
Method and apparatus for speaker spotting
Grant 8,078,463 - Wasserblat , et al. December 13, 2 | 2011-12-13 |
Method For Speaker Source Classification
App 20110282661 - Dobry; Gil ; et al. | 2011-11-17 |
Apparatus and method for event-driven content analysis
Grant 8,060,364 - Bachar , et al. November 15, 2 | 2011-11-15 |
Method And Apparatus For Detection Of Sentiment In Automated Transcriptions
App 20110208522 - PEREG; Oren ; et al. | 2011-08-25 |
Method, Apparatus And System For Capturing And Analyzing Interaction Based Content
App 20110206198 - FREEDMAN; Ilan ; et al. | 2011-08-25 |
Apparatus and method for audio analysis
Grant 8,005,675 - Wasserblat , et al. August 23, 2 | 2011-08-23 |
Method apparatus and system for capturing and analyzing interaction based content
Grant 7,953,219 - Freedman , et al. May 31, 2 | 2011-05-31 |
Digital video protection for authenticity verification
Grant 7,933,407 - Keidar , et al. April 26, 2 | 2011-04-26 |
Apparatus And Method For Enhanced Speech Recognition
App 20110004473 - Laperdon; Ronen ; et al. | 2011-01-06 |
Method and apparatus for large population speaker identification in telephone interactions
Grant 7,822,605 - Zigel , et al. October 26, 2 | 2010-10-26 |
Methods And Apparatus For Deep Interaction Analysis
App 20100246799 - Lubowich; Yuval ; et al. | 2010-09-30 |
Method and apparatus for fraud detection
Grant 7,801,288 - Wasserblat , et al. September 21, 2 | 2010-09-21 |
Apparatus And Method For Fraud Prevention
App 20100228656 - WASSERBLAT; Moshe ; et al. | 2010-09-09 |
Method and apparatus for fast search in call-center monitoring
Grant 7,788,095 - Wasserblant , et al. August 31, 2 | 2010-08-31 |
Apparatus And Method For Target Oriented Law Enforcement Interception And Analysis
App 20100199189 - Ben-Aroya; Eyal ; et al. | 2010-08-05 |
Method and apparatus for combining traffic analysis and monitoring center in lawful interception
Grant 7,770,221 - Frenkel , et al. August 3, 2 | 2010-08-03 |
Method and apparatus for internal and external monitoring of a transportation vehicle
Grant 7,761,544 - Manasseh , et al. July 20, 2 | 2010-07-20 |
Video and audio content analysis system
Grant 7,751,590 - Sharoni , et al. July 6, 2 | 2010-07-06 |
Apparatus And Method For Multimedia Content Based Manipulation
App 20100161604 - Mintz; Osnat ; et al. | 2010-06-24 |
Method, system and apparatus for reliably transmitting packets of an unreliable protocol
Grant 7,738,459 - Sittin , et al. June 15, 2 | 2010-06-15 |
Advanced quality management and recording solutions for walk-in environments
Grant 7,728,870 - Rudnik , et al. June 1, 2 | 2010-06-01 |
Method and apparatus for segmentation of audio interactions
Grant 7,716,048 - Pereg , et al. May 11, 2 | 2010-05-11 |
Apparatus and method for multimedia content based manipulation
Grant 7,714,878 - Gabay , et al. May 11, 2 | 2010-05-11 |
Methods And Apparatus For Language Identification
App 20100106499 - Lubowich; Yuval ; et al. | 2010-04-29 |
Device, system and method for encoding employing redundancy and switching capabilities
Grant 7,705,880 - Dvir , et al. April 27, 2 | 2010-04-27 |
Method And Apparatus For Visualization Of Interaction Categorization
App 20100088323 - Ashkenazi; Tzach ; et al. | 2010-04-08 |
System and method for video content analysis-based detection, surveillance and alarm management
Grant 7,683,929 - Elazar , et al. March 23, 2 | 2010-03-23 |
Method And Apparatus For Interaction Or Discourse Analytics
App 20100070276 - Wasserblat; Moshe ; et al. | 2010-03-18 |
System and method for collecting video data
Grant 7,665,114 - Safran , et al. February 16, 2 | 2010-02-16 |
Content-based storage management
Grant 7,664,794 - Kasmirsky , et al. February 16, 2 | 2010-02-16 |
Voice over IP forwarding
Grant 7,660,297 - Fisher , et al. February 9, 2 | 2010-02-09 |
Method and apparatus for lawful interception of web based messaging communication
Grant 7,631,046 - Litvin , et al. December 8, 2 | 2009-12-08 |
Methods And Apparatus For Enhancing Speech Analytics
App 20090292541 - Daya; Ezra ; et al. | 2009-11-26 |
Method And Apparatus For Predicting Customer Churn
App 20090292583 - Eilam; Barak ; et al. | 2009-11-26 |
Method and apparatus for generic analytics
Grant 7,599,475 - Eilam , et al. October 6, 2 | 2009-10-06 |
Video streaming parameter optimization and QoS
Grant 7,587,454 - Shabtai , et al. September 8, 2 | 2009-09-08 |
Method and system for automatic quality evaluation
Grant 7,577,246 - Idan , et al. August 18, 2 | 2009-08-18 |
System and method for the automatic control of video frame rate
Grant 7,573,421 - Safran , et al. August 11, 2 | 2009-08-11 |
Third party recording of data transferred using the IP protocol
Grant 7,545,803 - Halbraich June 9, 2 | 2009-06-09 |
Apparatus and method for audio content analysis, marking and summing
Grant 7,546,173 - Waserblat , et al. June 9, 2 | 2009-06-09 |
Video and audio content analysis system
Grant 7,532,744 - Sharoni , et al. May 12, 2 | 2009-05-12 |
Method And Apparatus For Recognizing A Speaker In Lawful Interception Systems
App 20090043573 - WEINBERG; Adam ; et al. | 2009-02-12 |
Method and apparatus for video frame sequence-based object tracking
App 20090033745 - Yeredor; Arie ; et al. | 2009-02-05 |
Method And Apparatus For Adaptive Interaction Analytics
App 20090012826 - EILAM; Barak ; et al. | 2009-01-08 |
Method for forwarding and storing session packets according to preset and/or dynamic rules
Grant 7,474,633 - Halbraich , et al. January 6, 2 | 2009-01-06 |
Method and Apparatus for Combining Traffic Analysis and Monitoring Center in Lawful Interception
App 20090007263 - Frenkel; Assaf ; et al. | 2009-01-01 |
Method And Apparatus For Generic Analytics
App 20080228296 - Eilam; Barak ; et al. | 2008-09-18 |
Method And System For Laughter Detection
App 20080195385 - PEREG; Oren ; et al. | 2008-08-14 |
Method And Apparatus For Large Population Speaker Identification In Telephone Interactions
App 20080195387 - ZIGEL; Yaniv ; et al. | 2008-08-14 |
Method And Apparatus For Call Categorization
App 20080189171 - Wasserblat; Moshe ; et al. | 2008-08-07 |
Method and Apparatus For Segmentation of Audio Interactions
App 20080181417 - Pereg; Oren ; et al. | 2008-07-31 |
Method and apparatus for fraud detection
App 20080154609 - Wasserblat; Moshe ; et al. | 2008-06-26 |
Method And System For Automatic Quality Evaluation
App 20080152122 - Idan; Yizhak ; et al. | 2008-06-26 |
Method And Apparatus For Lawful Interception Of Web Based Messaging Communication
App 20080148397 - LITVIN; Daphna ; et al. | 2008-06-19 |
Method and apparatus for fraud detection
Grant 7,386,105 - Wasserblat , et al. June 10, 2 | 2008-06-10 |
Video and audio content analysis system
Grant 7,346,186 - Sharoni , et al. March 18, 2 | 2008-03-18 |
Method and system for secure data collection and distribution
App 20080066184 - Ben-Ami; Hadas ; et al. | 2008-03-13 |
Method and system for monitoring and recording voice from circuit-switched via a packet-switched network
Grant 7,333,445 - Ilan , et al. February 19, 2 | 2008-02-19 |
Apparatus and Methods for the Detection of Emotions in Audio Interactions
App 20080040110 - Pereg; Oren ; et al. | 2008-02-14 |
Method and apparatus for quality assurance in a multimedia communications environment
Grant 7,305,082 - Elazar , et al. December 4, 2 | 2007-12-04 |
Automatic speech analysis
App 20070250318 - Waserblat; Moshe ; et al. | 2007-10-25 |
System and method for visual application development without programming
Grant 7,240,328 - Beckett , et al. July 3, 2 | 2007-07-03 |
Method and apparatus for fraud detection
App 20060285665 - Wasserblat; Moshe ; et al. | 2006-12-21 |
Voice over IP capturing
App 20060268847 - Halbraich; Eran ; et al. | 2006-11-30 |
Third party recording of data transferred using the IP protocol
App 20060227719 - Halbraich; Eran | 2006-10-12 |
Upgrading performance using aggregated information shared between management systems
App 20060179064 - Paz; Tomer ; et al. | 2006-08-10 |
Apparatus and method for audio content analysis, marking and summing
App 20060133624 - Waserblat; Moshe ; et al. | 2006-06-22 |
Video streaming parameter optimization and QoS
App 20060136597 - Shabtai; Mordechai ; et al. | 2006-06-22 |
Digital recording of IP based distributed switching platform
Grant 7,010,109 - Gritzer , et al. March 7, 2 | 2006-03-07 |
Digital recording of IP based distributed switching platform
Grant 7,010,106 - Gritzer , et al. March 7, 2 | 2006-03-07 |
Telephone call monitoring system
Grant 6,959,079 - Elazar October 25, 2 | 2005-10-25 |
Digital Recording Of Ip Based Distributed Switching Platform
App 20050123115 - Gritzer, Hagay ; et al. | 2005-06-09 |
Digital video logging system
Grant 6,856,343 - Arazi , et al. February 15, 2 | 2005-02-15 |
Method for forwarding and storing session packets according to preset and /or dynamic rules
App 20050018622 - Halbraich, Eran ; et al. | 2005-01-27 |
Content-based storage management
App 20040193740 - Kasmirsky, Yehoshaphat ; et al. | 2004-09-30 |
Telephone call monitoring system
Grant 6,542,602 - Elazar April 1, 2 | 2003-04-01 |
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